376 to 400 of 417 Problem Management Jobs

across industries, covering networking, infrastructure, cloud, virtualization and security. The role involves technical escalation, designing and implementing network solutions, and contributing to change and problem management in an ITIL environment. Occasional travel to client sites is expected. #J-18808-Ljbffr ...

Technology is seeking an on-site IT support role at a client location in the United Kingdom. The position emphasizes incident and problem management, system monitoring, and maintaining detailed documentation. Candidates should follow ITIL best practices and proactively identify risks and process improvements. The role requires strong organizational ...

onsite work five days a week and active SC clearance. You will lead projects, assist operations at L1/L2, manage major incidents, perform problem management, and ensure knowledge transfer to technicians while updating HLD/LLD documents. The candidate should have extensive Cisco telephony and video conferencing ...

Leidos UK is seeking a 3rd Line Network Engineer to sustain core network services in Farnborough. You will resolve complex incidents, support Problem Management, CSI, and handle change requests on IT systems supporting national security outputs. You will work across SDN, Cisco LAN, WAN routing, and security-focused ...

Capgemini in Preston, England, seeks a Major Incident Manager Lead to oversee end-to-end major incident, change and problem management for a portfolio of high-profile clients. This on-site role requires full-time office presence and a proactive, decisive leader who can coordinate cross-functional teams ...

issues, coordinating with third parties, restoring services quickly, updating records, and ensuring incidents are properly closed - all based on priority and service level agreements. * Problem Management by identifying, logging, prioritizing, and resolving issues affecting workplace IT services, coordinating with third parties, updating records, and preventing recurrence through root ...

Cisco Telephony & Videoconferencing Projects. Occasionally assist operational teams (L1 & L2). Oriented to complex incident resolution Major incident (qualification, action plan, resolution, RCA, knowledge) Problem management Ensure the transfer of skills to technicians and engineers. Respond to specific customer requests in coordination with the Capgemini Team Leader/ ...

Cisco Telephony & Videoconferencing Projects. Occasionally assist operational teams (L1 & L2). Oriented to complex incident resolution Major incident (qualification, action plan, resolution, RCA, knowledge) Problem management Ensure the transfer of skills to technicians and engineers. Respond to specific customer requests in coordination with the Capgemini Team Leader/ ...

production that minimize Application failures after release. Adding consideration of performance, scalability and security matters across design and implementation phases. Follow established incident and problem management processes, ensuring accurate ticket updates and clear communication with stakeholders and with any relevant people. Participating in definitions and configuration of Application ...

processing, and communication issues. Analyze AutoSys logs, agent logs, system logs, and platform diagnostics to identify root causes and restore service. Support production incidents, problem management, and recurring issue remediation. Work with infrastructure, database, network, and application teams to troubleshoot platform-related issues. Perform platform upgrades, patches, fixes ...

with Azure DevOps, GitHub, and CI/CD. Experience with Azure Lighthouse and Microsoft Partner Center. Experience leading complex incidents, root cause analysis, and problem management. Strong understanding of ITIL-aligned Incident, Problem, Change, and Service Management. Experience mentoring and supporting Level 1 and Level 2 engineers. Strong … customer-facing and stakeholder management skills. Ability to manage multiple customer environments and competing priorities. Strong technical documentation and problem-solving skills. Willingness to participate in a 24x7 on-call rota. What You Will Do Act as the senior technical escalation point for complex Azure incidents and service ...

storage, secrets, CI/CD and observability. Translate security, assurance and accreditation requirements into automated, auditable platform controls. Establish service ownership, SLOs, incident response, problem management and resilience practices. Partner with Security, Product and Delivery teams to balance assurance requirements with delivery velocity. Provide technical leadership, set engineering … urgent operational environment. Technology Stack You will work across: Kubernetes: K3s, RKE2 and OpenShift Infrastructure as code: Terraform, Pulumi or comparable IaC tooling Configuration management: Ansible or equivalent Linux administration: Ubuntu and RHEL Bare-metal provisioning: PXE, MAAS, IPMI/Redfish or similar technologies Container tooling: Docker, containerd ...

resolve incidents, maintain service stability and drive improvements across ITIL processes. You will report on performance against KPIs, coach staff, and ensure proactive problem management while collaborating with cross-functional teams in a fast-paced environment. #J-18808-Ljbffr ...

data centre sites. The role demands leadership of technical and facilities teams and strong governance across budgets and SLAs. You will drive incident/problem management, vendor relationships and ISO/Health & Safety compliance, ensuring SOPs, MOPs and EOPs are followed to the highest standards. #J-18808-Ljbffr ...

ensure high-quality service. You will troubleshoot LAN/WAN issues, work with devices from Palo Alto, Cisco and Juniper, and contribute to problem management and release activities. On-call duties are required one week in four. #J-18808-Ljbffr ...

project meetings to address challenges and drive milestonesRepresent the network team as a technical leader and provide direction and insight for projects, discovery, and problem managementImprove the reliability and efficiency of network operations and practicesDrive capacity planning, forecasting, and create plans for growthEvaluate technologies for scale, security, and maintainabilitySupport ...

systems and resolve incidents in line with agreed SLAs Test, validate and document changes to ensure safe and controlled deployments, in line with change management processes Contribute to the successful delivery of technical projects by implementing infrastructure changes, supporting new platform deployments and acting as a technical … identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Role You will bring a strong blend of hands‐on technical experience, problem‐solving capability, and a passion for modern infrastructure and cloud‐native technologies. You'll thrive in a role that spans traditional datacentre environments, public ...

Paying £20.93 per hr ref 376145 Full time hours on a temporarybasis Key Responsibilities Provide 3rd Line support for IT incidents, service requests, and problem management activities, diagnosing and resolving complex technical issues. Administer, manage, maintain, and optimise hybrid server, storage, and cloud environments. Ensure high availability, performance … solutions aligned with business and technical requirements. Produce and maintain technical documentation, standards, procedures, and architectural designs. Ensure systems remain secure through effective patch management, firmware updates, operating system maintenance, and access control measures. Support infrastructure projects by providing technical expertise, solution options analysis, and product evaluations. Monitor infrastructure ...

internal and external customers. You will drive AI-Ops adoption, automation, observability and incident response. You will own end-to-end incident and problem management, coach team leads, ensure RCAs and post-mortems are completed, and balance priorities across engineering, security and business needs. #J-18808-Ljbffr ...

applications. You will help maintain high availability, resilience and security while driving improvements across front and back‐office platforms. The role involves incident resolution, problem management, platform upgrades and service transition, with emphasis on automation, monitoring and stakeholder collaboration across technology and business teams. #J-18808-Ljbffr ...

solution standards (Rhenus “Core”). Challenge the stakeholders to accept configurable solutions. Analyse and resolve reported incidents and initiate actions to prevent re-occurrence (problem management). Support Go Live migration and hand-over to the support organization. Document solutions and ways-of-working. Reporting and consultancy tasks ...

/OS: Foundational support experience with z/OS, batch processing, and core infrastructure services. ITSM tools: Experience with ServiceNow or Jira Service Management and Incident, Change, and Problem Management. SRE expertise: Experience supporting cloud platforms with a focus on reliability, performance, and automation. High availability & disaster recovery ...

Service Assurance team, other internal teams and third parties to coordinate outages, changes and service activity, and to support effective change control and problem management. Represent the service desk in internal meetings, acting as a key point of contact and building strong working relationships with senior management … service improvement. Requirements Essential Experience working within a Managed Services Provider (MSP) or Managed Security Services Provider (MSSP) environment. Proven people or line management experience in a global environment, with strong coaching and leadership capability. Technical experience to at least second-line support level, supported by excellent troubleshooting skills. ...

encrypting sensitive data in transit, and ensuring compliance with data protection regulations (e.g. GDPR). Personal Characteristics Excellent communication and interpersonal skills. Effective stakeholder management skills to ensure colleagues are positively engaged and consulted (when required). Excellent organisational and prioritisation skills. Strong analytical and problem-solving skills. … passion for learning and coaching best practices. Ability to concisely specify requirements across all departments. A structured and analytical approach to troubleshooting and problem management. Aptitude to learn and develop both self and colleagues. Technical skills Demonstrable hands-on development experience using MS Power Platform. 3+ years' experience ...

encrypting sensitive data in transit, and ensuring compliance with data protection regulations (e.g. GDPR). Personal Characteristics Excellent communication and interpersonal skills. Effective stakeholder management skills to ensure colleagues are positively engaged and consulted (when required). Excellent organisational and prioritisation skills. Strong analytical and problem-solving skills. … passion for learning and coaching best practices. Ability to concisely specify requirements across all departments. A structured and analytical approach to troubleshooting and problem management. Aptitude to learn and develop both self and colleagues. Technical skills Demonstrable hands-on development experience using MS Power Platform. 3+ years’ experience ...