401 to 417 of 417 Problem Management Jobs

troubleshooting and Unix system administration. Strong SQL/SQL*Plus experience, including writing and executing queries to investigate production issues. Proven experience in Incident Management and Problem Management. Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis. Experience leading and coordinating technical teams during … excellent opportunity for a Production Support professional looking to work within a highly critical banking/payments environment, with a strong focus on incident management, automation, reliability and continuous improvement. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy ...

pipeline design, implementation and support. - Docker and containerised platforms. - Linux administration. - Platform engineering and infrastructure ownership. - Technical governance, assurance and engineering standards. - Live service management and 24/7 operational support. - Incident, change and problem management. - Leadership of engineering and cross-functional teams. - Major incident management experience. ...

running Major Incidents across the business that affect our trading platform Manage and take ownership of Incidents, and defects across the platforms. Engaging with Management & Stakeholders. Leading the root cause analysis and creation of incident post-mortems off the back of service restoration. Accountable for proactively managing and prioritising … Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach with ability to be flexible with ...

D365 platform. The role would suit someone who has experience supporting D365 and has had some exposure to product updates, enhancements or change management . You don't need to be an expert in every aspect of D365 as training and development will be provided. Working closely with business … will help ensure D365 continues to deliver value across the organisation. The Role Provide advanced application support for Microsoft Dynamics 365, including incident and problem management. Work with users and business stakeholders to understand requirements and identify improvements. Support the management of the D365 backlog, enhancements and product ...

Operations Analyst to join our dynamic team supporting the EET APS Domain Operations group. The ideal candidate will have strong experience in major incident management, ITIL processes, and enterprise triage facilitation, and a proven ability to restore services quickly and communicate concise updates to senior leadership. Responsibilities: Lead triage … portfolio and drive timely service restoration. Facilitate cross-functional bridge calls with multiple support teams and senior leadership. Open, manage, and track Incident and Problem tickets in ITSM platforms. Own production issues end to end and coordinate remediation plans and risk management. Review and improve knowledge content for technical ...

compliance and security standards: Familiarity with PCI DSS and other relevant security frameworks to ensure the infrastructure meets regulatory requirements and best practices.* Strong problem-solving collaboration and incident management capabilities.* Knowledge in network technologies such as TCP/UDP, IPv4/IPv6, Wireless, BGP, VPN, L2 switching … Scrum or Kanban, to support collaborative development and iterative delivery.* Experience with Jira* Good working knowledge of ITIL processes such as changes, incident, and problem management.**Why Edenred PayTech?**We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit ...

toolsIdentity issues for escalation and communication, and provide solutions to the business and technology stakeholdersAnalyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructureRequired qualifications, capabilities, and skillsExperience or equivalent expertise troubleshooting, resolving … maintaining information technology servicesKnowledge of front office trading applications and Equities marketsExperience in Incident and Problem managementExperience in using Unix commandsStrong communication skills to translate technical language into meaningful business impact statementsWorking knowledge in one or more general purpose programming languages (Unix Shell, Python) plus an interest in learning ...

work independently while acting as a senior technical resource for colleagues is also essential. This role does not include formal supervisory or people-management accountability**Key Responsibilities****Linux Systems Administration*** Administer, configure, patch, harden and upgrade enterprise Linux server platforms, with particular emphasis on Red Hat Enterprise Linux … access integration, SSH, DNS client configuration, time synchronisation, software repositories, filesystems, logging and scheduled services.* Automate repeatable administration using shell scripting and configuration-management or orchestration tooling.* Monitor Linux performance, availability, capacity and security, and resolve complex operating-system and application integration issues.* Maintain build standards, technical documentation, operational ...

continuous improvement of team documentation, knowledge bases and operational processes. Highlight recurring customer issues, product gaps and service deficiencies to Service Delivery, Product Management and Engineering teams to drive product and platform improvements. Lead and support operational readiness activities for new customer onboarding, product launches, platform enhancements and custom … minimise customer impact and ensure service stability. Identify opportunities to improve service reliability, operational efficiency and supportability through automation, process improvement and proactive problem management. Mentor and support less experienced team members through knowledge sharing, coaching and technical guidance. Maintain professional development through ongoing training and relevant industry certifications. ...

. Demonstrated ability to troubleshoot NAV-specific errors (posting issues, table locks, item ledger entries, dimension conflicts, etc.). Strong documentation, communication, and stakeholder management skills. Desirable: Experience working with Jet Reports, SSRS, or Power BI for NAV reporting. Familiarity with integration tools/APIs for connecting … party systems (EDI, eCommerce platforms, etc.). Exposure to Business Central (AL development) as a future upgrade path. ITIL awareness for structured incident and problem management. Development Path While this role is focused on NAV 2017 support and optimisation, the successful candidate will also be supported to expand into ...

distributed environments. Build networks that keep organisations connected and secure. Apply now! Key Responsibilities Manage day-to-day tickets including Incident, Service Request, and Problem Management. Act as an escalation point for complex, high-priority customer incidents. Troubleshoot and resolve advanced routing, switching, and security issues. Perform system analysis … driving licence and willingness to travel occasionally for projects. Familiarity with SolarWinds or other SNMP-based NMS platforms. Experience with Microsoft Azure and identity management solutions. Background delivering Cisco projects from design to deployment. Benefits A remote-first role with occasional travel for projects or on-site support. Opportunity ...

should possess a blend of technical expertise and excellent communication skills. The ideal candidate will have: Good knowledge of ITIL processes, particularly Incident and Problem Management. Experience with ITSM tools such as ZenDesk or Service Now. Proficient knowledge of Windows 11, Office 365 Suite, iOS, Android, and various peripherals. … Service Desk environment. Experience troubleshooting Windows desktop issues and applications. Skills & Experience: ITIL certification is a plus. Solid understanding of IT Asset Management and the IT Asset Lifecycle. Previous experience in a 24/7 shift environment is advantageous. Exceptional customer focus with a knack for root cause analysis. ...

wider team members.Drive data strategy, architecture, governance and data quality to enable trusted, accessible information.Own service performance, governance, risk, information security, change, incident and problem management.Manage technology suppliers, service levels, budgets and commercial performance.Drive continual service improvement, automation and standardisation to improve efficiency, resilience and user experience.Ensure effective business … delivering service improvement and measurable business outcomes.Experience managing senior stakeholders and translating business needs into practical technology solutions.Strong knowledge of ITIL-aligned service management, including demand, change, incident and problem management.Experience across enterprise applications, data platforms and technology architecture.Understanding of information security, risk, business continuity and supplier management.Strong ...

device management. Windows infrastructure and desktop support. VMware/VDI environments. Networking and troubleshooting. Firewall and switch administration. Backup technologies. Infrastructure troubleshooting and problem management. Experience with Palo Alto, Juniper, Veeam, NinjaOne and Autopilot would be highly advantageous. You don't need to be an expert in every technology … infrastructure engineer. Desirable ITIL knowledge or certification. Familiarity with ISO 27001. Previous experience working within a regulated environment. Strong understanding of incident, problem and change management. Experience working within formal change-control processes. Experience contributing to infrastructure transformation projects. The Environment The organisation operates within a regulated environment ...

complex environments, including core infrastructure tools and technologies. Perform hands‐on administration tasks including installation, configuration, backup, and recovery. Review monitoring, capacity, and configuration management of complex technologies to ensure acceptable performance and adherence to service level agreements. Ensures the delivery of high quality technical solutions that meet business … corporate environment with multiple global locations and a user base of 15k+. Perform duties within ITIL best practices guidelines for Incident, Change, Request, and Problem management. Utilizes other industry ITSM best practices where relevant to Ball’s future. Adhere to security best practices, governance, and compliance laws such ...

change, the Support Executive will report in to the head of support and client management. This role offers the ability to move towards product management as well as platform ownership or business analysis within a short space of time. The Support Analyst will be involved in: Provide technical … Science focusExperience of supporting COTS applications at 3rd line levelFamiliarity with ITMS platforms (i.e. HP Service Desk, ServiceNow, BMC etc.), Incident, Change and Problem managementSQL, RDBMS (SQL Server and/or Oracle)IIS or equivalent Web Server, Server Administration (predominantly Windows)DNS and ADVirtualisation, Citrix, Digital Certificate Management ...

incredible technicians and leaders to drive our commitment to shape a future we truly believe in, together. Use your expertise, cutting-edge technology, and problem-solving skills to ensure efficient, sustainable and high-quality production. Fuel the exceptional. The department is responsible for maintaining site operations and developing … site infrastructure across the EMC. The department covers a wide range of responsibilities from managing the provision of utility services and management of key service providers on site as well as the day to day maintenance and safe operation of the site and facilities. WHAT TO EXPECT In this ...