501 to 525 of 774 SLA Jobs

survey teams. Resource Optimisation: Drive Jira-based scheduling for dynamic field engineering teams, oversee out-of-hours (OOH) rosters, and ensure delivery stays within SLA targets. What We're Looking For Active SC Clearance: Mandatory prior to starting due to immediate operational requirements. Telecoms/IT Infrastructure Background: Proven track ...

deploy, and maintain database systems and solutions Provide expert technical guidance to colleagues, stakeholders and customers Support database systems to ensure availability, performance and SLA compliance Manage database security, integrity, and compliance with data standards. Develop, implement, and maintain backup and disaster recovery procedures Deploy and configure database solutions into ...

Pipeline Discipline Commercial Contract Negotiation International Travel Willingness Hard Skills Technical Pitch and Demo Commercial Negotiation Account Management Stakeholder Engagement Revenue Share Agreements SLA Negotiation Forecasting Deal Cycle Management Onboarding Playbook Development Partner Function Development Soft Skills Relationship-Building Judgement Communication Certifications & Qualifications Eligibility for SC Clearance Industry Keywords Defence ...

drive partner-sourced pipeline, co‐sell engagement, and revenue growth. Responsibilities Lead & Pipeline Management: Oversee and manage partner deal registrations, ensuring compliance with SLA guidelines. Pipeline Contribution: Facilitate partner tagging to approved use cases (both new and existing) to ensure accurate tracking of partner‐influenced deals. Lead Qualification: Collaborate with ...

order to help commercial transactions move smoothly from negotiation to close. Manage core deal flow and approvals — change requests, deal consolidations — resolving tickets within SLA, and for data integrity (ARR Bridge) and pipeline hygiene. Review our current EMEA GTM processes end-to-end in alignment with the global teams ...

log. Determining proper division of work between skill sets required to complete tasks. Coordinating activities of all OEM contractors including diagnostic visits, technical assistance, SLA reports and analysis of reports from OEM. Estimating and directing the labour, parts, materials, tools and equipment required to perform the work specified. Assisting ...

data analytics, or transformation roles. Advanced Power BI development and dashboard design experience, Advanced Excel and data visualisation skills. Strong understanding of KPI, KRI, SLA, and performance management frameworks. Experience establishing and managing data governance and data quality controls. Proven ability to interpret complex datasets and translate findings into actionable ...

funnel, and lifecycle analytics. Apply data quality frameworks, lineage, cataloguing, and GDPR/PII compliance practices. Design secure data pipelines with monitoring, alerting, and SLA/SLO management. Translate business and marketing needs into clear technical specifications, communicating technical topics clearly to non‐technical stakeholders. Partner with analytics, marketing ...

performance, revenue health, and strategic growth drivers. Govern end-to-end partnership operational flows, ensuring full alignment with corporate compliance frameworks, risk policies, and SLA standards. What Success Looks Like Deliver Revenue Growth: Source and close supply, demand, and data deals that expand marketplace liquidity. Accelerate Time-to-Live: Lead ...

market demand, customer footprint, and internal product needs. Make high-leverage bets; say no to edge cases. Work with providers on roadmap alignment, SLA management, feature prioritisation, and support escalation. Define compliance and regulatory strategy partner with legal and compliance to navigate PSD2, Open Banking, local payment regulations, fraud/ ...

travelled throughout the programme. The programme is delivered to meet the requirements of their accredited Higher Education status. To ensure marking expectations and university SLA’s are met. Your Experience: Excellent communication skills. A logical thinker and a passion to achieve. Ability to deliver practical and engaging teaching and learning ...

Reactive when it counts and proactive by default: when something breaks you are on it and you meet the SLA, and when you see a risk you raise it before it spreads Data-driven and analytical: you read data, understand the problem, and propose the fix The confidence to challenge ...

support issues and ensure each one is managed through to the point that it is resolved to the customer’s satisfaction and within established SLA’s.* Minimize development and test times by gathering accurate descriptions of environments and symptoms seen by customers and providing expert insights.* Reproduce customer issues ...

lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. … continuous improvement across the service desk. Key Responsibilities Leading and managing a team of IT, Network, and Voice Engineers. Monitoring ticket queues and ensuring SLA and KPI targets are achieved. Managing escalations and supporting the resolution of complex technical issues. Communicating with customers and attending remote meetings when required. Coaching ...

activities with relevant stakeholders to minimise operational disruption. Support first-line technical troubleshooting and escalate complex issues to the appropriate technical teams. Service Delivery & SLA Management Monitor service requests and operational activities to ensure agreed SLAs are achieved. Ensure work tickets are accurately updated and closed within required timescales. Support … Adds & Changes (MAC) Business-as-Usual (BAU) Operations Structured Cabling Cable Patching Rack & Stack Activities Fault Finding & Troubleshooting Asset Management Change Control Service Management & SLA Delivery Ticketing Systems Third-Party Vendor Management Data Centre Security Procedures Infrastructure Project Delivery Candidate Requirements Proven experience working within a Data Centre environment. Extensive ...

Worldline is seeking a highly skilled Service Manager to lead service delivery for UK rail ticket retailing services. You will own client relationships, manage SLAs, and coordinate across internal teams to ensure on‐time, quality ...

ancillary equipment. Your day will include corrective and preventative maintenance. Your primary objective will be to satisfy customer requirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved. What will you be responsible for? Identify system faults through electrical testing procedures and with ...

desk projects. You will mentor junior analysts, deputise for the Service Desk Manager during peak periods, and ensure timely responses to incidents while maintaining SLA awareness and high customer satisfaction. #J-18808-Ljbffr ...

coordinate reactive and planned maintenance, and be the primary escalation point for customers across multiple contracts. Ideal candidates will have experience managing KPI/SLA performance, leading multi-disciplinary teams, and strong CAFM system knowledge within facilities/engineering environments. #J-18808-Ljbffr ...

large-scale SAP S/4HANA environment in a highly regulated setting. You will own the AMS operating model, drive service delivery, and oversee SLA/KPI performance with government/defence compliance. You will guide the transition from project hypercare to steady-state AMS, manage cross-functional teams ...

large-scale SAP S/4HANA environment in a highly regulated setting. You will own the AMS operating model, drive service delivery, and oversee SLA/KPI performance with government/defence compliance. You will guide the transition from project hypercare to steady-state AMS, manage cross-functional teams ...

Jobtailor is seeking a Through-Life Support Lead to manage global service desk operations and sustainment for key SRT equipment. The role focuses on asset management, SLAs, and cross-country coordination with in-country teams ...

Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s. You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will ...

team, you'll contribute to a strong service culture built on collaboration, knowledge‑sharing, and customer focus. Key Responsibilities Deliver technical support within agreed SLA timeframes Diagnose and resolve faults efficiently and accurately Perform routine maintenance, updates, and modifications Assist with equipment installations and configuration Understand and adhere to SLAs ...

team, you'll contribute to a strong service culture built on collaboration, knowledge‑sharing, and customer focus. Key Responsibilities Deliver technical support within agreed SLA timeframes Diagnose and resolve faults efficiently and accurately Perform routine maintenance, updates, and modifications Assist with equipment installations and configuration Understand and adhere to SLAs ...