cambridgeshire, east anglia, united kingdom Hybrid / WFH Options
Hays
must haves: Demonstrable experience in security operations , process design , or automation consulting , ideally in enterprise environments. Good background in process mapping methodologies (e.g. BPMN, swimlane diagrams). Experience with ServiceNow and its associated modules (ITSM, SecOps, GRC). Familiarity with cybersecurity domains , including SOC operations, incident response, change and problem management, and risk/compliance processes. Ability to work with More ❯
Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age More ❯
Minimum of 2 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age More ❯
Minimum of 2 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age More ❯
Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Must be able lift 50 lbs. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race More ❯
Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Must be able lift 50 lbs. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race More ❯
/or services. Leverage the IT knowledgebase or perform research using external resources to troubleshoot and resolve technical issues. Acknowledge, updates, and documents all customer service requests in the ServiceNow call tracking system; Consult with the Help Desk Management team or IT teams when a solution is unknown or unclear. Report problems with procedures and makes suggestions for improvements. Take More ❯
of IT systems, infrastructure, and the software development lifecycle. Holds certifications like PMP or PRINCE2, showcasing a commitment to excellence. Is adept with tools like MS Project, Jira, or ServiceNow PPM, ensuring seamless project tracking and reporting. Has a flair for communication, making complex technical concepts accessible to all stakeholders. Why This Role? Beyond the responsibilities, this position offers a More ❯
data scientists by explaining complex technical concepts clearly in verbal, written, and graphical formats. • Collaborate with multiple stakeholders to gather requirements and deliver mission-focused results. • Integrate solutions with ServiceNow for workflow and service management. Required Skills & Experience • Demonstrated experience with full-stack development. • Demonstrated work experience with Angular, Node.js, Python, and SQL. • Demonstrated experience with Linux computing and advanced More ❯
utilization, operational efficiency, and employee satisfaction,n enabling informed decision making that enhances workplace productivity Address issues, identify root causes, and implement solutions throughout project life cycles Experience using ServiceNow or another ticketing system Experience using Brivo or other access control systems Our Commitment to Diversity, Equity, Inclusion and Belonging Build your career in a place that thrives on diversity More ❯
seeking a skilled and detail-oriented Senior QA Engineer to ensure quality assurance across our Digital Transformation tools, including Microsoft Power Platform (Power Automate, Power Apps, Power BI), SharePoint, ServiceNow, and various automation frameworks. This role is critical for ensuring the reliability, performance, and functionality of our integrated business solutions by leveraging modern QA tools and practices. Key Responsibilities: Design … test plans for applications built on Microsoft Power Platform, including Power Automate flows, Power Apps, and Power BI dashboards. Perform functional, regression, integration, and user acceptance testing across SharePoint, ServiceNow, and Power Platform solutions. Validate workflows, UI policies, and scripts across ServiceNow modules such as Incident, Change, and custom applications. Ensure accuracy and consistency of data and visualizations in Power … SharePoint (Online/On-Prem), and ServiceNow. Proficient in designing and executing test cases for Power Automate workflows, Power Apps applications, and Power BI reports. Hands-on experience validating ServiceNow functionality, including business rules, workflows, and UI behavior. Deep understanding of SharePoint structure and functionality. Experienced with automation tools and frameworks such as Selenium, Postman, and TestNG, with practical use More ❯
continuum with over 70,000 world-class talents, Atos expands the possibilities of data and technology, now and for generations to come. About the practice: We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all industries. With over 16 years of ServiceNow partner experience, providing … a Centre of Excellence for ServiceNow within Eviden through over 500 experts and 1300 certifications, this is a fantastic opportunity to join a dynamic, fast-paced, and growing area. About the role: The primary role of the ServiceNow Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business … chosen design. If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following areas, we want to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell) The candidates should be eligible to obtain a security clearance to the BPSS level and be eligible for SC More ❯
Will Include: This person will be a primary point of contact and responsible for providing Patch/Software Test Engineering management and support. Use knowledge of MS Office Suite, ServiceNow, and tools specifically used to support the deployment of these devices is desired. For example, familiarity with ServiceNow will aid in deploying the hardware devices, ticket processing, and updating the More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM – 7 PM, Monday to Friday) in the office, as well as … Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting … the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones More ❯
Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effectively. The Digital Modernization Sector has a career opportunity for a ServiceNow Infrastructure resource supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System … a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification. The ServiceNow Systems Administrator will manage servers, networks, storage systems, and containers while monitoring system performance and performing routine updates, patches and security configurations. The candidate filling this role will also configure … and maintain firewalls, VPNs, implement access controls, and ensure compliance with security policies. Primary Responsibilities Establish environments by standing up various containers for the ServiceNow team to execute their work Prepare and create containers to allow microservices to work cohesively in a cloud-native application Assist in the development of the continuous integration and continuous delivery of software Support the More ❯
program reporting for management and stakeholders for the project activities. • Ability to understand, apply, and improve/update procedures continually using ITIL principles. • Work is managed and tracked through ServiceNow and measured through Service Levels. • Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background. • Able to perform analytical and technical tasks … of education and work experience Preferred Qualifications: • Possess excellent written and verbal communication skills and an ability to brief senior level customer officials. • Proven reporting experience and capabilities in ServiceNow or similar ITSM ticketing system • ITIL v3 or higher • IT Certifications: HDI Support Center Analyst, Service Desk, MCITP, MCSA, MCA, RedHat, Linux or equivalent • Knowledge and use scripting language (BASH More ❯
ServiceNow Technical Architect - Senior Manager Technology Architecture Senior Manager Senior Level Full time Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of … grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service … work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Alexander Edward James Consulting Limited
ServiceNow Lead Solution Architect Fully Remote Were seeking an experienced ServiceNow Lead Solution Architect to take ownership of designing and delivering innovative, high-quality solutions. Youll be responsible for overseeing the deployment, optimisation, and ongoing improvement of the ServiceNow Service Management platform, ensuring it effectively supports both internal teams and external clients. This position requires strong technical leadership guiding, coaching … Keep a clear, up-to-date view of existing architecture and manage configuration migrations. Participate in workshops to refine processes and workflows. Essential Skills & Experience In-depth knowledge of ServiceNow modules and functionality. Strong understanding of ITIL processes and best practices. Experience in large, complex enterprise environments with multiple integration points. Skilled in designing and implementing scalable, robust architectures. Knowledge … mentoring, and stakeholder engagement skills. Excellent communication and presentation abilities. Ability to manage multiple priorities and meet deadlines. Current awareness of technology market trends. Eligibility for SC clearance. Desirable ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). PRINCE2, PMP, or similar project management certification. Familiarity with Agile, Scrum, or similar delivery frameworks. More ❯
or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a Bachelor's degree. One year of ServiceNow development experience Communication Skills Creative Problem Solving Javascript Software Development Sec+ CE cert required Pay Range: There are a host of factors that can influence final salary including, but not More ❯
ServiceNow Solutions Architect - SPM Remote working Contract - Outside IR35 UK Based Head Resourcing are looking for a ServiceNow Solutions Architect to join one of the UKs fastest growing ServiceNow consultancies. This is a fully remote role contract (must be UK based). An openness to travel is key as there is an expectation to visit clients on occasion and team … London, however remote working is offered primarily. (The client is keen to move fast through this process with interview blocks set for next week) Experience we are looking for: ServiceNow SPM (Strategic Portfolio Management) knowledge. Hands-on experience designing, configuring, and optimising the following (SPM) capabilities: Demand Management - capturing, assessing, prioritising, and approving demands. Project Portfolio Management (PPM) - project creation More ❯
Select how often (in days) to receive an alert: ServiceNow Technical Delivery Consultant Location: UK - Hatfield Job-ID: 213801 Contract type: Standard Business Unit: ServiceNow Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used … in accordance with Computacenter Information Security Policies and report any potential or actual security events or other security risks to the organisation. What you'll need Strong understanding of ServiceNow best practices. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. Extensive experience in IT Service More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Precise Placements
Senior Business Systems Analyst - ServiceNow Location: London (Hybrid) Type: Permanent Are you an experienced Business Systems Analyst with a strong grasp of ServiceNow and a passion for driving technology strategy across a complex organisation? A prestigious law firm in the City is hiring a Senior Business Systems Analyst to play a key role in shaping and supporting their enterprise-wide … ServiceNow platform. As part of a dedicated internal ServiceNow team, you’ll help maintain and enhance the platform, delivering impactful workflows, leading continuous improvement cycles, and supporting an exciting firm-wide migration to make ServiceNow the core workflow solution across the business. Key Responsibilities: Maintain and enhance the ServiceNow platform, including upgrades, patches, and workflow development Collaborate with business and … tech teams to capture and transform requirements into technical solutions Support and manage the ServiceNow development backlog Lead onboarding of additional teams into the ServiceNow ecosystem Actively contribute to the creation of a centralised user experience across departments What We’re Looking For: Strong hands-on experience with ServiceNow (ITSM/ITOM modules ideal) Proven background in business systems analysis More ❯
As the Product owner for ServiceNow Enterprise Platform, you will lead the strategic development and productisation of enterprise-scale ServiceNow solutions across a broad MSP client base. You will lead cross-functional teams to develop and deliver products that meet business objectives. By analysing the competition and gathering user insights, you will ensure continuous improvement throughout the product's lifecycle. … key focus of this role is leveraging Agentic AI capabilities, intelligent, autonomous agents that can perceive, reason, and act to enhance automation, decision-making, and user experience across the ServiceNow ecosystem. You'll work at the intersection of product innovation, AI integration, and service orchestration to ensure that the platform delivers intelligent, scalable, and adaptive services. Job Description Role Overview … We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. This role is pivotal in driving our ServiceNow initiatives, ensuring the delivery of high-quality services, and fostering innovation within the organization. What you will be doing: Developing and implementing the overall ServiceNow product strategy for Capita, aligning with business More ❯
we transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better. We are seeking a ServiceNow Developer to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates … audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Responsibilities Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, ITBM, ITOM, CSM, Service Portal, HR Module, Assest Management, Change Management, Custom Development, etc. You will be responsible for developing code, holding code … reviews, checking in code, and helping to build the pipeline for continuous integration/continuous delivery. Customize ServiceNow applications, facilitate roll out of new applications and modules, configure application UI, workflow, and API. Create, maintain configuration management on the ServiceNow platform in all environments. Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes More ❯
Annapolis Junction, Maryland, United States Hybrid / WFH Options
GTSC Talent Solutions
AEITS, Inc. is seeking a Senior Software Developer with expertise in ServiceNow and a proven track record in enterprise software development to support our mission-focused software development team. In this position, you will support our customer in the Annapolis Junction, MD area. In this role, you will provide technical leadership, contribute to the full software development lifecycle, and help … guide secure and efficient ServiceNow implementations across complex systems. Mission: As a Software Developer supporting this government program, you will lead the design, development, and optimization of ServiceNow-based solutions to support enterprise-wide systems and ensure alignment with organizational and security standards. You will apply expert-level knowledge across the software development lifecycle, driving innovation while maintaining system integrity … All work is on-site. This is not a hybrid or remote position. Clearance: TS/SCI with Polygraph Certifications: CompTIA Security+ CE (or equivalent IAT Level II certification) ServiceNow Certified System Administrator Requirements: U.S. Citizenship TS/SCI with Polygraph Bachelor's Degree and 20 years of relevant experience Research, design, develop, and/or modify enterprise-wide systems More ❯