connectivity, and lap connectivity Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup Log all transactions with customers in ServiceNow Troubleshoot and resolve AV issues The ideal candidate will possess the following: 5+ years of AV experience TS/SCI clearance Anistar PAYS YOU for referrals If you know any More ❯
data transformation project - the aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, we're looking for a Business Analyst with a strong understanding of data structures and data More ❯
customers in commercial and non-commercial environments; experience of developing schedules, plans, and reports to support project delivery. Proficiency in ICT packages including MS Office; knowledge/experience of ServiceNow would be advantageous. Ability to work systematically and effectively prioritise tasks in a pressured delivery environment. Ability to problem-solve through creative thinking. Positive approach to team working. Solution-focused More ❯
operational handover from project to BAU via ticketing systems Must-Have Skills: CCNP-level networking knowledge Strong BGP understanding and real-world usage Experience using a ticketing system (e.g. ServiceNow) Firewall exposure (Cisco Firepower/FTD/FMC preferred) Proactive, organised, able to take initiative and manage tasks independently Desirable Skills: SD-WAN experience (Aruba EdgeConnect/SilverPeak) Experience with More ❯
recruitment background with proven experience of at least a year in winning new clients and working on roles end to end. Ideally you will have NetSuite, Workday, Salesforce, ServiceNow or MS Dynamics recruitment experience but all other professional or technical recruitment markets will be considered as they can cross train on market as needed. 360 Business Development experience Strong worth More ❯
professional response Collaborating across departments, you will coordinate the shipment of equipment using Microsoft Excel, tracking shipments, addresses, and costs to ensure everything aligns smoothly for our customers Using ServiceNow, you will manage timesheets and track task completion times, providing valuable insights to our management team In addition, you will use Outlook to organise appointments and meetings for our stakeholders More ❯
talented individual with experience of Procurement implementations and detailed working knowledge of Source to Pay software including one or more of the following; Coupa, Ivalua, Oracle, GEP, ZIP, ORO, ServiceNow and SAP Ariba. While predominantly focusing on ensuring successful delivery of our programmes you will play an important role in several key areas, including: Procurement Solution Architectures – driving business strategy More ❯
revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta. Kandji was also named to Forbes' Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
ServiceNow Technical Architect Location: UK - Hybrid (occasional travel) Salary: Up to £110,000 Our client, a leading UK technology provider, is seeking a ServiceNow Architect to lead the design, governance, and ongoing development of their platform. This is a player-manager role, combining hands-on technical delivery with leadership of a small internal team. You'll shape the ServiceNow roadmap … and work closely with stakeholders to deliver scalable, automated, customer-focused solutions. Key Responsibilities: Define platform architecture and strategy aligned to business goals Lead design, configuration, and customisation of ServiceNow modules Oversee governance, technical standards, and upgrade strategy Manage and mentor a small team of developers and administrators Act as the technical point of contact for internal and external stakeholders … What We're Looking For: Strong expertise in ServiceNow across ITSM, ITOM, and CSM, plus knowledge of other modules Certified System Administrator (CSA) and Certified Implementation Specialist (ITSM, ITOM) Proven leadership and stakeholder engagement skills MSP or IT Services background preferred Benefits: Hybrid working Funded ServiceNow certifications Private healthcare and dental care Generous holiday allowance Contributory pension Annual trip to More ❯
Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You will … SCCM and InTune Autopilot as well as other project work. Working within an SLA driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc), overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and … Engineer/IT Support Analyst who has gained experience working on an SLA driven service desk within an ITIL framework. You will be experienced in managing escalated tickets in ServiceNow (or similar IT Ticketing systems), be confident in your ability to speak with internal users in person and over the phone. VIP support will form a major part of this More ❯
platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new … e.g., GDPR ). Active Directory user management and group policies experience. Service Excellence Comfortable working in a fast-paced, ticket-based environment with multiple priorities. Experience in ITSM platforms (ServiceNow or similar) and exposure to incident/problem/change management. Qualifications ITIL Foundation certification (required). CompTIA A+ or equivalent technical qualification. More ❯
university is required. Five (5) years of additional SE experience may be substituted for a Bachelor's degree. IAT Level 2 CompTIA Security+ CE At least one year of ServiceNow development experience Communication Skills Creative Problem Solving Javascript Software Development Desired Experience with ServiceNow CAM, RMF, GRC, and/or SecOps modules NIST SP 800-53 Risk Management Framework (RMF … ServiceNow Certified Administrator Your Day to Day will include but not limited to Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software Applies advanced knowledge to all phases of the software development lifecycle Applies advanced knowledge to software updates, refinement, testing, and debugging to meet business needs Provides advanced guidance on the software or More ❯
environments • Proficiency with MS Office Suite (Excel, Outlook, PowerPoint, Project, Word), SharePoint, and Teams • Proficiency with Agile tools such as Atlassian Suite (e.g., Jira, Confluence), Microsoft Azure DevOps, and ServiceNow • Must possess and maintain a Secret Security Clearance Desired Qualifications • Proficient in project management and Agile task management tools, such as, but not limited to the Atlassian Suite of products … Microsoft Azure DevOps, Rational Team Concert, Rally, and ServiceNow • Experience supporting U.S. Army programs, with a strong understanding of Army organizational structures, program management processes, and acquisition lifecycle frameworks, including familiarity with Army-specific systems, protocols, and reporting requirements • Familiarity with reporting and visualization tools like Power BI, Tableau, or advanced Excel • Extensive experience in DoD acquisition planning and execution More ❯
of the wider Service Desk team based in Leeds. Deliver outstanding customer service and technical assistance. Train and mentor junior IT staff on technical support and best practices. Utilise ServiceNow to analyse impact of the Support service, processes and procedures, taking ownership of any critical issues or complaints and providing operational support to the Service Desk analysts. Identify and address … depth knowledge of Windows 11 OS. Excellent knowledge and troubleshooting experience with all components of Microsoft365. Knowledge of Azure Virtual Desktop (AVD) technologies and experience supporting. Previous use of ServiceNow for incident management Knowledge of Smartphone technology (Samsung/iPhone), especially with regards to Mobile Application Manager and Microsoft Authenticator. Experience with Mobile Device Management (MDM) solutions for Apple devices More ❯
of the wider Service Desk team based in Leeds. Deliver outstanding customer service and technical assistance. Train and mentor junior IT staff on technical support and best practices. Utilise ServiceNow to analyse impact of the Support service, processes and procedures, taking ownership of any critical issues or complaints and providing operational support to the Service Desk analysts. Identify and address … depth knowledge of Windows 11 OS. Excellent knowledge and troubleshooting experience with all components of Microsoft365. Knowledge of Azure Virtual Desktop (AVD) technologies and experience supporting. Previous use of ServiceNow for incident management Knowledge of Smartphone technology (Samsung/iPhone), especially with regards to Mobile Application Manager and Microsoft Authenticator. Experience with Mobile Device Management (MDM) solutions for Apple devices More ❯
Prism is Looking for an Operating Systems (OS) Administrator Windows to support a Government Enterprise IT program. The ideal candidate will provide Windows OS Subject Matter Expertise and be responsible for administration, maintenance, and sustainment for the SIPR solution on More ❯
At Laing O'Rourke, we design and deliver world-classengineering and construction projects - but behind every project is a powerful, secure, and innovative IT infrastructure. That's where you come in. We're looking for a 3rd Line Infrastructure Operations More ❯
ServiceNow Architect Remote working Outside IR35 UK Based Head Resourcing are looking for a ServiceNow Solutions Architect to join a fast-growing consultancy. This is a fully remote role (must be UK based). An openness to travel is key as there is an expectation to visit clients on occasion and team meet ups. Key Experience required: Minimum of three … years experience with hands-on configuration and deployment of the ServiceNow platform Implementation experience across ServiceNow product areas, such as IRM, GRC. ServiceNow - Certified System Administrator (CSA) Expierience of working within a consultancy enviroment is nice to have. An interesting role with a great Client, if this advert catches your eye, PLEASE APPLY NOW with an up-to-date CV. More ❯
Lead implementations, drive design sessions, and ensure seamless project execution Job Description Who We Are Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology. We … clients and contributing significantly to the creation of excellent design documents and technical user stories. Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes. You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation. You'll be faced with … of more junior team members, and to the overall service direction setting and development. Your specific responsibilities will include: Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases Bringing deep specialism in one or more target platform products Leading a range of projects/initiatives to deliver value and successful outcomes to our customers More ❯
months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Principle
months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯
london, south east england, united kingdom Hybrid / WFH Options
Principle
months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Principle
months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Principle
months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯
part of a team and individually dependant on task Health and Safety awareness and practice Reporting of progress to site person in charge on a regular basis Utilising our ServiceNow platform to assist in completing visit reports Responsibilities Provide accurate site reports on completed activities to either the site SPC or your line manager Responsible for completion of maintenance against More ❯