Support Engineer Job Vacancies

276 to 300 of 527 Support Engineer Jobs

Desktop Support Engineer

Greenwich, Connecticut, United States
Hybrid / WFH Options
Align Communications
impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeksa highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets. Prior Hedge Fund or Alternative Investment industry experience is preferred. Qualified candidates will have prior experience providing deskside, technical support for executives and VIPs in a Corporate Environment. Excellent customer service, follow-up, and communication skills are a must. This role is hybrid requiring in-office presence twice per week You … is a full-time position offering a base salary range of $70,000 - $80,000 , full benefits, a competitive salary, and paid training. Responsibilities Provide on-site desk side support for desktop-relatedand end user technical issues at one of our key managed services client locations Provide technical support for desktop-relatedand end user technical issues for key More ❯
Employment Type: Permanent
Salary: USD 38 Hourly
Posted:

2nd Line Support Engineer

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
2nd Lin e Infrastructure/Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯
Employment Type: Permanent, Work From Home
Posted:

Sr. Technical Support Engineer, Focused Services Cortex XSIAM (Security Clearance Requested)

London, England, United Kingdom
Palo Alto Networks
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯
Posted:

IT Systems Engineer / 2nd Line & 3rd Line Support Technician

Aberdeen, Aberdeenshire, Scotland, United Kingdom
Hybrid / WFH Options
AWD Online
IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems Engineer … Garthdee, Aberdeen/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised … Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security etc. As an More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

IT Support Engineer

Worthing, West Sussex, South East, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
Role - IT Support Engineer Salary - Up to GBP 28000 Location - Worthing Benefits - Great Pension, Holidays and career development Are you an IT Helpdesk professional ready to take the next step in your career? Join our dynamic team as an IT Support Specialist and play a key role in our organisation's success. Key Responsibilities: * Service Desk Expertise … Use your extensive experience with IT Service Desk tools to provide exceptional support to colleagues, both individually and in small groups. * Security Focus: Utilise your deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively. * Collaborative Resolution: Partner with 3rd party suppliers to resolve issues efficiently and ensure seamless operations. * Resource Planning … and Office 365 (including Microsoft Teams). * Experienced in MS Windows 10 desktop and application support. * Intune, Entra, Autopilot * Exceptional diagnostic, problem-solving, and troubleshooting skills. * Skilled in the support and configuration of tablets, laptops, desktops, and mobile devices. * Competent in using Remote Control Software/VPN and basic network troubleshooting. Customer Focus: * Demonstrate a strong customer-centric approach More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

IT Support Engineer Apprentice

Premier Park 33 Road One, Winsford Industrial Estate, Winsford, Cheshire, England
ADVANCED MEDICAL SOLUTIONS LIMITED
An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all users across … all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and KPI’s Monitor … system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of More ❯
Employment Type: Advanced Apprenticeship
Salary: £20,000 a year
Posted:

IT Support Engineer

Wirral, Merseyside, England, United Kingdom
Beam Recruit
1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years of … experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly being treated as an … truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:

IT Support Engineer

United Kingdom
Hybrid / WFH Options
Lendable
the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting About the role We're looking for an IT Support Engineer in our Kent office , that enjoys developing and automating our in house IT systems, troubleshooting the office IT environment and administers the day to day IT related … requests. This is a chance to build out the IT support team together with our growing IT team and ensure excellent support for Lendable (600+ people). We are looking for someone who has a genuine interest in solving end-user problems in a fast paced environment. You are naturally curious, and you are continuously seeking for innovation … of contact for our Kent office staff with their IT issues An enthusiastic attitude towards learning and flexibility to adapt to new challenges or changes in direction Provide direct support for Windows, MacOS and Linux. Ensuring they are up-to-date and compliant with the IT standards Support IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Wirral
Beam Recruit
1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9 am-5.30 pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly … years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and, most importantly, being treated … truly cares about their staff, with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is More ❯
Employment Type: Permanent
Salary: £28-£30k +Benefits
Posted:

Power & Gas Trade Support Engineer

London, South East, England, United Kingdom
Huxley
We have a current opportunity for a Power & Gas Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply. We are looking for an Application Support Team Lead who is passionate about technology and has experience supporting enterprise-wide systems. The successful candidate will be … Direct Market Access users) to analyze issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit. This role will report into the Global Head of Application Support working on different business systems critical for the trading life cycle. Key responsibilities Leading the Front Office Application Support Team located in different geographical locations. Supporting of Commodity … Front Office Trading applications during trading hours. Support Client Trading Business - On/Offboarding Support for time critical Power and Gas Scheduling applications. Support Weekly Production Change Releases/Being part of On-Call Weekend Rota Support of CTRM connected upstream/downstream applications for Intraday and End of day activities. Monitor applications availability and report More ❯
Employment Type: Full-Time
Salary: £90,000 - £120,000 per annum
Posted:

Power & Gas Trade Support Engineer

City of London, London, United Kingdom
Huxley Associates
We have a current opportunity for a Power & Gas Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply. We are looking for an Application Support Team Lead who is passionate about technology and has experience supporting enterprise-wide systems. The successful candidate will be … Direct Market Access users) to analyze issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit. This role will report into the Global Head of Application Support working on different business systems critical for the trading life cycle. Key responsibilities Leading the Front Office Application Support Team located in different geographical locations. Supporting of Commodity … Front Office Trading applications during trading hours. Support Client Trading Business - On/Offboarding Support for time critical Power and Gas Scheduling applications. Support Weekly Production Change Releases/Being part of On-Call Weekend Rota Support of CTRM connected upstream/downstream applications for Intraday and End of day activities. Monitor applications availability and report More ❯
Employment Type: Permanent
Salary: £90000 - £120000/annum
Posted:

Senior IT Support Engineer

Edinburgh, Midlothian, United Kingdom
Nextech Group Limited
IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP 30,000 Annual
Posted:

Systems Support Engineer

Slough, Berkshire, South East, United Kingdom
Pilgrims Europe
The Systems Support Engineer is responsible for supporting and maintaining Rollovers business systems, to support revenue growth and operational efficiencies. The role is responsible for providing first-line support to our users for our business systems applications SAP Business One, 8x8 Contact Centre, Adobe Commerce and Microsoft Power BI. The role will manage communication between the … proactive in identifying common themes and issues so that we fix root causes. The role will also be responsible for building a knowledge base of self-service articles to support users get answers to their queries. What will you be doing? Provide first-line support to requests coming from users, including responding to incoming calls and tickets, triaging … this back to the wider Business Systems team so that we are continuously improving our systems and services Maintain the improve the knowledge base and self-service solution articles Support testing of platforms/systems following changes and report back results. What do I need to have? Microsoft Teams/Office proficiency IT ticket management SAP Business One Business More ❯
Employment Type: Permanent
Posted:

Technical Support Engineer

Reading, Berkshire, South East, United Kingdom
Rise Technical Recruitment Limited
Technical Support Engineer (Electrical) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking to use … will be Monday to Friday and require someone to be in the office full time. The Role: Technical point of contact for customers and Engineers Take ownership of technical support and resolve issues as soon as possible Specialist OEM training given on their range of high tech products The Person: Someone from an electrical background, such as installation or More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
Xpertise Recruitment Ltd
on time and on budget - Innovation – Embracing new ideas and technologies - Responsibility – Acting with accountability to people, customers, and the environment The Role The company is seeking a Technical Support Engineer to join its internal development team and provide application support for a custom-built business management system used daily by over 400 employees.This role involves investigating … troubleshooting, and resolving issues while collaborating with developers, stakeholders, and users across the business. It's ideal for someone technically minded with strong customer support skills looking to grow within a small, impactful product team. Key Responsibilities - Monitor and respond to support requests and system alerts - Troubleshoot and resolve application issues; escalate when required - Maintain high standards for … response times and resolutions - Communicate effectively with non-technical users - Create and maintain SOPs and a support knowledge base - Identify opportunities to reduce support volumes and improve user experience - Test new application features and provide structured feedback - Produce user documentation and support internal training efforts - Log and prioritise bugs and feature requests - Learn and apply 2nd-line More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

Technical Support Engineer

London Arena, Chaucer, Greater London, United Kingdom
Hybrid / WFH Options
Xpertise Recruitment
on time and on budget - Innovation – Embracing new ideas and technologies - Responsibility – Acting with accountability to people, customers, and the environment The Role The company is seeking a Technical Support Engineer to join its internal development team and provide application support for a custom-built business management system used daily by over 400 employees. This role involves … investigating, troubleshooting, and resolving issues while collaborating with developers, stakeholders, and users across the business. It's ideal for someone technically minded with strong customer support skills looking to grow within a small, impactful product team. Key Responsibilities - Monitor and respond to support requests and system alerts - Troubleshoot and resolve application issues; escalate when required - Maintain high standards … for response times and resolutions - Communicate effectively with non-technical users - Create and maintain SOPs and a support knowledge base - Identify opportunities to reduce support volumes and improve user experience - Test new application features and provide structured feedback - Produce user documentation and support internal training efforts - Log and prioritise bugs and feature requests - Learn and apply 2nd More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

Migration Support Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Experis UK
Early Life Support Engineer We're looking for a dedicated Engineer to assist with a large-scale migration project. This is a hands-on, onsite role in Ouston, focused on providing crucial support during the initial phase of a new network rollout. Key Responsibilities Migration Set-up: Help with the initial setup of the migration clinic. … from storage to the refresh clinic, following instructions from the onsite team. System Access: Log in to necessary systems on provided devices as directed by project leads. Laptop Refresh: Support the process of refreshing laptops for end-users. Reporting: Update the workflow management system accurately and at each required step. Collaboration: Work closely with the Post-Migration Technical Support More ❯
Employment Type: Contract
Posted:

Technical Applications Support Engineer

Portsmouth, Hampshire, United Kingdom
McNally Recruitment Ltd
Technical Application Support Engineer (2) This is an exciting opportunity to join a growing company that provides specialist technology to 95% of hospitals in the UK , focusing on critical care . Their software helps doctors and nurses make sense of vital data using advanced reporting tools, ultimately improving patient outcomes. They are now looking for two Technical Support … to take ownership of their work. A structured training programme ensures you're set up for success from day one. The Role This is a hands-on technical application support role . Because the team is lean, you'll gain exposure to a wide range of support tasks across 1st, 2nd and 3rd line . Typical responsibilities include … Investigating database issues using SQL queries . Installing and configuring on-premise software. Troubleshooting application performance issues. Handling customer support tickets from start to finish. You'll be working in a fast-paced environment where prioritisation and working autonomously are essential. Communication skills are just as important as technical ability - you'll often be supporting doctors and nurses who More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Support Engineer

Oxford, Oxfordshire, South East, United Kingdom
VERTECH GROUP (UK) LTD
2nd Line Support Engineer Location: Oxford Salary: Circa 40K 45K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and … VMware or Hyper-V Confident using monitoring tools such as PRTG, SolarWinds, Azure Monitor etc. Nice to have: PowerShell Scripting Experience in a 24/7 shift-based IT support environment Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment where youll be able to keep up to date with the latest technologies! Apply More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Application Support Engineer - South Manchester

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Cathcart Associates Group Ltd
Overview We are looking for a 3rd Line support engineer/infrastructure engineer to join our market leading SaaS client. This is a customer facing role supporting a range of bespoke applications, both hosted and on prem, where you will need demonstrable experience installing, migrating and configuring SaaS applications. Responsibilities Lead installations, upgrades, and configuration of bespoke … solutions in client environments, coordinating closely with internal teams Act as a senior escalation point, providing expert level support and taking full ownership of advanced technical incidents Troubleshoot and resolve complex server, software, and compatibility challenges Build and maintain detailed documentation for processes, configurations, and deployments to support knowledge sharing Qualifications Experience troubleshooting complex issues in both an … operational support role and for new project work Benefits/Working environment It's a small team, and they want really passionate technologists with a genuine interest infrastructure. They have an excellent reputation as an employer with a very low turnover as staff because people really enjoy working there. They offer a very generous hybrid working policy with only More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Bangor, County Down, Northern Ireland, United Kingdom
Digital Waffle
Job Title: IT Support EngineerLocation: Bangor, Co. DownSalary: £30,000 - £38,000 per year (depending on experience) + Overtime OpportunitiesJob Type: Full-time, Permanent The Role We are looking for a motivated and talented IT Support Engineer to join a close-knit team in Bangor. If you're passionate about technology, love solving problems, and want to … and build direct relationships with clients. Your day-to-day will involve: - Being the first point of contact for clients, providing friendly and effective technical solutions. Managing and resolving support tickets from start to finish in a PSA system. Handling IT projects, from system migrations to new hardware rollouts. Proactively monitoring client systems to prevent issues. Visiting client sites … to provide on-the-ground support (mileage reimbursed). Staying up-to-date with new technologies and helping clients navigate IT changes. Essential Skills: Experience in Microsoft Stack: Windows & Office, Windows Server (Active Directory, Group Policy, Hyper-V). Microsoft 365: Administration of Exchange, SharePoint, OneDrive, Teams, and Entra ID. Networking: TCP/IP, DHCP, DNS, VLANs, VPNs, and More ❯
Employment Type: Full-Time
Salary: £35,000 - £38,000 per annum
Posted:

IT Support Engineer (f/m/x)

Graz, Steiermark, Austria
NETCONOMY GmbH
across 10 European locations. We believe in the power of agile and cross-functional collaboration, bringing together people from various backgrounds to create outstanding digital solutions. Aufgaben As IT Support Engineer , you will provide frontline technical support by troubleshooting hardware, software, and network issues, while managing user accounts, system updates, and basic security tasks. You will document … our internal IT Infrastructure and related topics Handling incidents within the CORE IT Ticket System, and dispatching them to our System Engineers, in case they cannot be solved by Support Engineers Managing client and hardware devices Processing requests (e.g., access, hardware, software, etc.) according to approval workflows Acting as the Service Owner for specific services (e.g., overseeing day-to … other complex topics Preparing and continuously updating our IT documentation Profil Essential Skills Advanced knowledge of Client Systems (Windows & Apple) Practical insights into IT infrastructures and/or IT-support Basic know-how of network management , Active Directory and Azure/Microsoft 365 Cloud Proactivity and drive to learn High degree of security awareness Outstanding problem-solving skills Excellent More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

2nd Line Support Engineer (6 months FTC)

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
S-SA Digital Recruitment Ltd
2nd Line Support Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10/11, Exchange Server, networking (TCP/IP, DNS), and PC/server hardware. Were partnering with a leading UK charity to find a talented 2nd Line Engineer. This hybrid role gives … chance to use your skills to power meaningful change in the community, while thriving in a dynamic and busy IT environment. If you have 2+ years experience in IT support and want to take the next step in your career, this is the opportunity to grow, contribute, and make a real difference. Main responsibilities Provide first and second line … technical support to end users in the use of hardware, software and telecoms services and deliver baseline support activities. Provide advice, documentation and training to end users (office staff, regionally based staff and volunteers) in the use of a variety of different software packages, office systems, operating systems, printers and computer related services. Support and maintain ICT More ❯
Employment Type: Contract, Work From Home
Rate: £30,000
Posted:

IT and Cloud Support Engineer

Chelmsford, Essex, England, United Kingdom
Hybrid / WFH Options
Eurobase People
Hybrid | Commutable to Chelmsford and London We are looking for a proactive IT & Cloud Support Engineer with 2-3 years experience, ideally gained in a small to mid-sized company. This is a hands on role covering both technical support and physical IT tasks, so you’ll need to be comfortable moving equipment, setting up desks, and … jumping in wherever needed. About the Role: You’ll provide 2nd line support, maintain and optimise our hybrid IT environment, and work with Microsoft 365, Azure, Windows Server, and virtualisation technologies. This role offers the chance to get involved in a wide range of projects, learn from senior team members, and develop your skills across cloud and infrastructure. Key … Responsibilities: Provide 2nd line support for Microsoft 365, Intune, Azure, Windows Server, and Hyper-V Install, configure, and optimise Windows Server and Microsoft 365 environments Support Azure IaaS deployments and system maintenance Troubleshoot escalated technical issues and work cross-functionally to resolve them Assist with equipment moves, desk setups, and hardware installations Contribute to infrastructure upgrades, cloud migrations More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

Fortinet Support Engineer

Newcastle under Lyme, Staffordshire, United Kingdom
Dorchester Search & Selection
Hours: Monday–Friday, 8am–5pm/9am–6pm (rota-based) Driving licence required Fortinet Certified Professional Network Security We’re looking for a 2nd Line Support Engineer (with 1st line responsibilities) to join our small, friendly support team at a business-focused ISP. This is a hands-on, varied role that also includes some 1st line responsibilities … large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What we’re looking for: Experience in technical support roles, ideally in a business ISP or MSP environment Strong communication skills with a professional phone manner A methodical and proactive troubleshooting approach Willingness to take on new challenges … and learn on the job Comfortable working independently and as part of a small team What you’ll be doing: Providing 2nd line support across our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum £35 to £45,000 Negotiable Salary
Posted:
Support Engineer
10th Percentile
£27,000
25th Percentile
£31,000
Median
£37,500
75th Percentile
£45,000
90th Percentile
£58,000