Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
Position Title: Technical SupportEngineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood's … firms.Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical SupportEngineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more complex issues … This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical More ❯
Purpose Working in the IT Infrastructure team, the Deskside SupportEngineer is responsible for providing efficient and effective first and second line technical support to end-users across multiple office locations. The role involves installation of hardware and software, troubleshooting software and hardware issues, assisting with IT related queries and completing IT administration tasks. The team member … will primarily work from their main office location but will be required to visit other offices if the need arises. Responsibilities To provide first and second line support of the IT infrastructure as a priority, efficiently balancing requests via helpdesk tickets, phone calls and walk-ups through Service or change requests Incident resolution Delivery of scheduled daily, weekly and … updating the Infrastructure team’s documentation library Assist with ensuring that IT security policy and procedures are enforced and staff are aware of their contribution. Providing out of hours support cover for application deployments and upgrades, on a rota where required Act as an on-site point of contact for third line support teams to assist with the More ❯
in international professional services/consulting/law firm environments ? Keen to develop new skills in a 6 month Fixed Term Contract whilst applying your systems, networks and desktop support skills ? Looking to work in the heart of the City of London ? If so, Euro London might just have the ideal opportunity for you ! Currently Euro London Appointments is … recruiting for an mid-level Technical SupportEngineer to support internal end-users in their central London office, as well as remote colleagues based across Europe. You would join a leading economic consultancy proving vital information for competition policy, economic and financial regulation , public policy making and damages assessment across all industries. You will play an important … of IT knowledge is an asset that you are keen to apply to your next opportunity. Please see below the key responsibilities in this position : Working as a technology support advocate for staff in the London office as well as for other remote locations across EMEA. Ability to configure, install and troubleshoot all standard software applications and laptop computers. More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Euro London
in international professional services/consulting/law firm environments Keen to develop new skills in a 6 month Fixed Term Contract whilst applying your systems, networks and desktop support skills Looking to work in the heart of the City of London If so, Euro London might just have the ideal opportunity for you ! Currently Euro London Appointments is … recruiting for an mid-level Technical SupportEngineer to support internal end-users in their central London office, as well as remote colleagues based across Europe. You would join a leading economic consultancy proving vital information for competition policy, economic and financial regulation , public policy making and damages assessment across all industries. You will play an important … of IT knowledge is an asset that you are keen to apply to your next opportunity. Please see below the key responsibilities in this position : Working as a technology support advocate for staff in the London office as well as for other remote locations across EMEA. Ability to configure, install and troubleshoot all standard software applications and laptop computers. More ❯
Leavesden Green, England, United Kingdom Hybrid / WFH Options
GPL Technologies
Position Title: Technical SupportEngineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood’s … firms.Our vision is to expand GPL’s presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical SupportEngineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more complex issues … This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You’ll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical More ❯
Ready to take your IT support career to the next level? Join our dynamic consultancy team based in the heart of Salisbury, where technical excellence meets meaningful client relationships. We’re on the hunt for a passionate and proactive 2nd/3rd Line Support Specialist with deep expertise in Microsoft technologies. You’ll be the go-to person … for complex client issues, working across Windows Server, Microsoft 365, Azure, Exchange, and more. What you'll be doing: Providing escalated technical support to clients via remote tools and on-site visits Managing and resolving complex issues across Microsoft-based environments Collaborating closely with consultants to design, implement, and refine solutions Acting as a trusted advisor, ensuring clients get … the most from their tech stack What you'll bring: Proven experience in a 2nd or 3rd line support role Strong hands-on skills with MS technologies (Windows Server, Active Directory, Azure, Microsoft 365, Intune, Exchange) A cool head under pressure and a knack for translating tech speak into plain English A commitment to continuous learning and customer satisfaction More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Perforce Software, Inc
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in … s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical SupportEngineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote team, using their knowledge and skills from previous … experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to resolve issues that require More ❯
Ready to take your IT support career to the next level? Join our dynamic consultancy team based in the heart of Salisbury, where technical excellence meets meaningful client relationships. We're on the hunt for a passionate and proactive 2nd/3rd Line Support Specialist with deep expertise in Microsoft technologies. You'll be the go-to person … for complex client issues, working across Windows Server, Microsoft 365, Azure, Exchange, and more. What you'll be doing: Providing escalated technical support to clients via remote tools and on-site visits Managing and resolving complex issues across Microsoft-based environments Collaborating closely with consultants to design, implement, and refine solutions Acting as a trusted advisor, ensuring clients get … the most from their tech stack What you'll bring: Proven experience in a 2nd or 3rd line support role Strong hands-on skills with MS technologies (Windows Server, Active Directory, Azure, Microsoft 365, Intune, Exchange) A cool head under pressure and a knack for translating tech speak into plain English A commitment to continuous learning and customer satisfaction More ❯
Technical SupportEngineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our … Configure and replace datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts while maintaining system operation. Provide both on-site and on-call support for TPCMS with the ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues by … resolving them or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) for resolution. Engage proactively with all members of the System Management Team to support continuous improvement for TPCMS and the service provided to customers. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service to other parties More ❯
London, England, United Kingdom Hybrid / WFH Options
Razorblue Group
Join to apply for the 2nd Line Remote SupportEngineer role at Razorblue Group Join to apply for the 2nd Line Remote SupportEngineer role at Razorblue Group Get AI-powered advice on this job and more exclusive features. We are looking for a 2nd Line Remote SupportEngineer to join our growing team … of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers– diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubleshooting at client sites as needed to address complex requests. Representing … Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in A good understanding More ❯
Job Title: IT Infrastructure Engineer Location: Tiverton Salary: Up to GBP32,000 dependent on skills and experience Job Type: Permanent Working hours: 9am to 5pm The Opportunity An experienced IT Infrastructure Engineer required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices. ?This … align with the overall strategy. Cyber Security will be a core part of the role and experience in this area is essential. You will be required to assist the support desk team with end-user support escalations and be a key player in redefining how IT services are delivered and supported. You will be monitoring and maintaining all … threat hunting Experience with security tools and general vulnerability management, both at the perimeter and client Experience of backup methodologies and management Produce documentation for end users and the support desk IT Helpdesk Experience Bonus Skills: ? Cyber Essential Certification ? Experience with ISO 27001 ? Traditional and Cloud-delivered Phone Systems ? SQL Server Veeam Rubrik Additional Information: Minimum 2 years in More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
MWH Treatment
About The Role We are looking to strengthen our IT team with a Desktop SupportEngineer based at Hattersley. You will report directly to the Head of IT and your role will cover all IT Desktop support tasks. Key Responsibilities: Provide highly skilled IT support, providing resolutions to user issues. Respond and self-management of IT … support tickets within the SLM tool. Track, route, and redirect problems to correct resources if required. Keep users informed of progress. Talk users through problem-solving processes. Follow up with customers, provide feedback, and see problems through to resolution. Utilize excellent customer service skills and exceed customers' expectations. Ensure proper recording, creating or updating documentation. Preserve and grow your … knowledge of the companies procedures, products, and services. Manage and support hardware and software installations, configurations, and troubleshooting. Provide support for all Line of Business (LOB) applications. Technical Requirements: Expertise in hardware and software support. Support experience of Windows 10 & 11, network protocols, M365 apps. Experience using Microsoft Intune, Application Packaging, PowerShell and Autopilot. Experience in supporting More ❯
25th June, 2025 About the Job: As an Airport Engineer in London Gatwick UK, you'll be responsible for dealing with technical issues escalated from the helpdesk function, working on-site with end-users and having exposure to critical IT Systems. Enhance your technical experience and customer engagement skills in the complex environment of aviation. What's in to … to the ESP Global Service Desk so that progress against each incident can be updated as required. Escalate any issues relating to incident resolution, such as the need for support from a more experienced Engineer, in a timely manner to ensure that customer SLAs can still be met. Carry out regular "floor-walking" and proactive line-of-sight … raised as incidents through the Global Service Desk. Schedule: 9 am - 5 pm, Mon-Fri What will you bring to ESP? At least 2 years experience in an IT support role Good knowledge Windows O/S ecosystem Understanding of network protocols, server hardware and configurations 5 years of UK working history which can be referenced for airside clearance More ❯
Job Description Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join this expanding group as a 3rd Line SupportEngineer Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players. This is a fantastic opportunity to progress a career … is modernistic, contemporary, state of the art creation with an iconic interior design which oozes the ultimate WOW Factor. Personality If you are an experienced and proactive Network Systems Engineer with a strong background in virtualisation, cloud technologies, and Microsoft server environments, this could be the ideal opportunity for you. You'll have hands-on experience with technologies such … as Windows Server, Active Directory, Azure, Exchange Online/O365, as well as Dell/EMC SANs and SonicWall. You’ll be confident managing day-to-day network support, troubleshooting complex issues, and working across multiple configurations in a fast-paced environment. You’ll also be comfortable planning and implementing system upgrades and collaborating with technical teams to deliver More ❯
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
Dexian Europe
We seek a Technical SupportEngineer - UX colleague to join our world-class client, one of the leading and most advanced Software Development companies. Hybrid Work: 2-3 days/week onsite in Staines. Employment Type: Temporary Placement (via us - Dexian) - Temporary Agency Worker Employment Contract. Duration: 12 months (with high potential to be extended further or converted … to permanent). Hours per Week: 40 (Full-time). Responsibilities: Customer Advocate providing support to users/administrators of the platform. Contributing to the growth of best practices for the delivery of support services. Understand the platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience assessing … case hygiene and customer-related files and records. Required Skills and Qualifications: Bachelor's in Computer Science (or related technical degree) or 2+ years of related experience within technical support or software coding environment. UI development or support experience. Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development. Reading and debugging More ❯
and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service … to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1stLine Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line SupportEngineer role would suit someone who enjoys More ❯
and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service … to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line SupportEngineer role would suit someone who More ❯
London (5 days on site) ? Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face of IT for front and back office teams — solving problems on the spot, keeping systems … and supporting everything from desktops to market data feeds. What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure, telecoms … and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects ? What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills with More ❯
London (5 days on site) ? Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face of IT for front and back office teams — solving problems on the spot, keeping systems … and supporting everything from desktops to market data feeds. What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure, telecoms … and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects ? What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills with More ❯
London (5 days on site) ? Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face of IT for front and back office teams — solving problems on the spot, keeping systems … and supporting everything from desktops to market data feeds. What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure, telecoms … and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects ? What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills with More ❯
London (5 days on site) ? Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face of IT for front and back office teams — solving problems on the spot, keeping systems … and supporting everything from desktops to market data feeds. What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure, telecoms … and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects ? What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills with More ❯
to login/join with: Diagnose and resolve basic technical issues related to hardware, software, networks, and user accounts. Escalate more complex technical issues to 2nd and 3rd line support teams where necessary. Troubleshooting across a variety of hardware and software. Provide clear and effective communication to users, ensuring they are kept informed about issue resolution. Log and manage … for customers both in person and remotely, logging and resolving calls using the set procedures. Follow ITIL best practices and contribute to continuous improvement initiatives. Responsibilities Logging and managing support requests. Diagnose and resolve basic technical issues related to hardware, software, networks, and user accounts. Escalate more complex technical issues to 2nd and 3rd line support teams where … for IT. You will have a broad range of technical skills, in Microsoft technologies (O365, Windows, Active Directory, Azure AD, Outlook), along with basic networking concepts. Familiarity with remote support tools and ticketing systems. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. Previous experience More ❯
avoid unnecessary spending on these mission-critical business services. TRG Screen is headquartered in New York City, with offices in Europe and Asia, as well as a 24x7 client support center in Bangalore, India. TRG Screen is a portfolio company of Vista Equity Partners, one of the world’s largest and most respected private equity firms. The Role We … are looking for a highly analytical and detail-oriented Senior Technical SupportEngineer to join our Operations Team. This role is responsible for providing technical support to our global customers. This person will be responsible for responding to support requests, proactively identifying and resolving issues, and contributing to process improvements. The successful candidate will work closely … with internal teams and customers, providing technical support services. A proactive approach, strong problem-solving abilities, and the ability to work collaboratively across different functions are essential for success in this role. As this role will support our teams and clients globally, the successful candidate will be required to work a shift pattern of 2pm - 10pm, with occasional More ❯
razorblue role: We are looking for a 2nd Line Remote SupportEngineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers- diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met … Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in A good understanding … and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual More ❯
you thrive in a work hard, play hard environment and seek guidance, training, and experience to build a lucrative career, then welcome to THRIVE! Position Overview Field-based Technical Support Engineers work within our Site Services team, responsible for all 2nd-3rd level on-site customer support. This customer-facing role requires excellent communication skills alongside technical expertise. Support … incidents related to Mail/Office 365, client/server connectivity, VIP workstation issues, file restores, remote access, and network printers. Qualifications Over 3 years of on-site IT support experience in high-demand environments like trading floors. Strong communication and customer service skills. Ability to work independently with sound technical and business judgment. Proficiency in troubleshooting, especially with More ❯