Leigh, ENG, GB, Greater Manchester, United Kingdom
Kingdom People
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can … and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2nd Line Engineer Location: Whiteley (3 Days WFH) Salary: £32,000 - £36,000 + Share Scheme AI Business | Modern Tech Stack | Young Culture | Flexible Hybrid Working Were partnered with a cutting-edge AI business in Whiteley thats shaking up the tech scene with innovative solutions and a bold growth plan. With a young, ambitious culture and a clear … vision for the future, theyre now looking for a 2nd Line Engineer to join their fast-moving team. This isnt your typical IT support role youll be working in a business thats built on innovation , with the chance to influence how IT supports next-gen AI solutions. Youll handle escalations, work directly with developers and product teams, and More ❯
Technical Engineer (1st/2nd Line) £26,000-£30,000 Stonehouse 37.5 hour week - 26 days holiday + Bank MSP experience ideal The Role Are you an IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Were looking for a versatile and proactive Technical Engineers (1st/2nd Line) to join our growing More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
True Track Software
About the Role We are looking for a motivated Support Desk Operative to join our growing team. This role is focused on providing excellent technical and customer support for our Pyramid Dealer Management System (DMS). Pyramid DMS is a comprehensive cloud hosted business management solution covering: - Unit Sales CRM Accounts & Administration Stock Control Workshop Management Workshop Tech … this an exciting opportunity to develop broad technical and sector knowledge. You don’t need prior experience with Pyramid — full training will be provided. What matters is your IT support background, your ability to pick up new systems quickly, and your enthusiasm for helping end-users solve problems. The role is primarily hybrid (3 days in the office … days from home), but we are also happy to consider candidates who prefer to be fully office-based. There may be opportunities for occasional on-site support and training visits — a full UK driving licence would be beneficial if you’d like to take part in these, but it is not essential. Key Responsibilities Provide 1st line supportMore ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Be-IT Resourcing
Are you a Service Desk Engineer looking to take on a new challenge? Would you like to work with a growing MSP that have customers across Scotland? You will be predominantly home based but will be expected to be on client site circa 20% of the time for break fix & scheduled project work. With customers across the central belt More ❯
IT Helpdesk Engineer Waterlooville Permanent, Full Time £26,208 Position Overview I am looking for a proactive and skilled Triage Engineer/IT Helpdesk to join a busy helpdesk team based in Waterlooville. In this role, you will act as the initial point of contact for all customer queries. Your responsibilities will include responding to incoming tickets via … first-line fixes where possible, escalating issues appropriately, and tracking daily tasks to ensure they are completed within agreed service levels. Key Duties Serve as the first line of support for all incoming incidents and service requests. Carry out initial investigation and troubleshooting of software issues and system errors. Assess and prioritise incidents based on severity and business impact. … a stronger internal knowledge base. Monitor performance logs and system alerts to identify and flag potential issues before they escalate. Escalate critical incidents promptly to management and relevant stakeholders. Support post-incident reviews by helping to identify root causes and suggest preventative actions. Skills & Experience Required Strong customer focus and commitment to delivering a high-quality service. Confident, self More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Reed Technology
You must be fully eligible to work in the UK to apply for this role We are seeking a passionate IT Support Technician to join a dynamic IT Support team. This role involves supporting a diverse range of IT systems and customers, both large and small. This is an exciting opportunity to be involved in various IT projects … and contribute to the management, upkeep, and enhancement of our internal systems. As an IT Support Technician, you will provide IT support to a wide range of customers and work on a whole range of exciting IT projects. You will assist in managing and enhancing internal company systems and produce quotations for IT projects. Continuously enhancing your knowledge More ❯
Gerrards Cross, Buckinghamshire, England, United Kingdom
Ikhoi Recruitment
A great client based in Gerrads Cross is looking for 2nd line Technical Support Analyst to come and join the team at their offices based 5 days a week. The ideal candidate works for Healthcare. You must be able to drive to Gerrads Cross and you should live no more than 45mins away from their offices. The role is … technical so an IT qualification/degree is required Knowledge and experience with the following - Application Support/Windows/Databases/Remote Access Tools A hands-on and enthusiastic person who is quick to learn You'll have at least 2 years 2nd line support experience Experience working with service desk ticketing tools (Jira) Apache or similar … working on interesting and challenging problems in the healthcare sector and contribute to solving real-world problems. Roles & Responsibilities They are looking to build a team of experienced, collaborative, support engineers who will work together to provide enterprise-level assistance. We have many customers who require close support to ensure they have an excellent experience with our products. More ❯
Bradley, Siemens, Omron, and the others wouldn't frighten you too much. You like solving industrial automation issues- maybe you've already done that in-house as the Automation Engineer for your present company- and you want to do more of it. Salary, of around £44000 plus paid overtime, extra pay for out of hours working, profit share combine More ❯
Worsley, City and Borough of Salford, Greater Manchester, United Kingdom
Hartland Recruitment & Advertising Limited
Bradley, Siemens, Omron, and the others wouldn't frighten you too much. You like solving industrial automation issues- maybe you've already done that in-house as the Automation Engineer for your present company- and you want to do more of it. Salary, of around £44000 plus paid overtime, extra pay for out of hours working, profit share combine More ❯
Bathpool, Somerset, United Kingdom Hybrid / WFH Options
HR GO Recruitment
Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: 24,000 - 35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and on-site … workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft More ❯
Taunton, Somerset, Bathpool, United Kingdom Hybrid / WFH Options
HR GO Recruitment
Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: £24,000 - £35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and on-site … workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum 25 days hol plus 8 Bhol
We are seeking a highly skilled Technical SupportEngineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience inproviding technical support to end users of a advanced, precision electromechanical products. Key Responsibilities: Providing real-time technical support to customers Delivering training sessions onsite and virtually Create, update and maintain technical … systems Able to read industrial and engineering drawings or schematics Ability to travel internationally as required Excellent analytical and communication skills By joining this business as their new Technical SupportEngineer you will be rewarded with: Company pension 25 days holiday plus 8 days for Bank Holiday Optional Private Health Insurance This role demands a friendly self motivated individual with a … strong technical aptitude, able to provide excellent customer service. If this role of Technical SupportEngineer is of interest simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not More ❯
About the role We are partnering with a well-established and growing company in Buckinhamshire. They are looking for a talented IT Support & Software Engineer to join their team. This is a hands-on role where you will work across IT support, software development, and system integration projects. Responsibilities General IT Support: - Set up Windows PCs …/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external IT support for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data as requested. - Manage interactions between EMS … optional family cover. - Life assurance: 3x annual salary after one year s service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯
About the role We are partnering with a well-established and growing company in Buckinhamshire. They are looking for a talented IT Support & Software Engineer to join their team. This is a hands-on role where you will work across IT support, software development, and system integration projects. Responsibilities General IT Support: - Set up Windows PCs …/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external IT support for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data as requested. - Manage interactions between EMS … optional family cover. - Life assurance: 3x annual salary after one year’s service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯
london (tottenham), south east england, united kingdom
Palo Alto Networks
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯
sector client based in the Swansea region. They have embarked upon a number of large and complex technology transformation initiatives and are seeking a seasoned, confident and reliable IT Engineer to assist their teams. Your new role As an IT Engineer, you'll work as part of a team that is responsible for the rollout and upgrade from … Windows 10 to Windows 11. You'll travel between locations, providing hands-on support, troubleshooting issues, and ensuring a smooth transition for end users. Mileage will be paid, and you'll be expected to work independently while maintaining high standards of service. What you'll need to succeed Proven experience with Windows 10 to Windows 11 upgrades Strong desktop … support and troubleshooting skills Full UK driving licence and access to your own vehicle Excellent communication and customer service skills Ability to work across multiple sites with minimal supervision What you'll get in return A rewarding contract providing exposure to a high-profile public sector client. Furthermore, a COMPETITIVE DAY RATE OUTSIDE IR35 on a 3-MONTH INITIAL More ❯
sector client based in the Swansea region. They have embarked upon a number of large and complex technology transformation initiatives and are seeking a seasoned, confident and reliable IT Engineer to assist their teams. Your new role As an IT Engineer, you'll work as part of a team that is responsible for the rollout and upgrade from … Windows 10 to Windows 11. You'll travel between locations, providing hands-on support, troubleshooting issues, and ensuring a smooth transition for end users. Mileage will be paid, and you'll be expected to work independently while maintaining high standards of service. What you'll need to succeed Proven experience with Windows 10 to Windows 11 upgrades Strong desktop … support and troubleshooting skills Full UK driving licence and access to your own vehicle Excellent communication and customer service skills Ability to work across multiple sites with minimal supervision What you'll get in return A rewarding contract providing exposure to a high-profile public sector client. Furthermore, a COMPETITIVE DAY RATE OUTSIDE IR35 on a 3-MONTH INITIAL More ❯
in a work-hard, play-hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field-based Technical Support Engineers work within our Site Services team, responsible for all 2nd-3rd level on-site customer support. This customer-facing role requires excellent communication skills alongside technical expertise. Support … incident resolution Resolve incidents related to mail applications, Office 365, client/server connectivity, VIP workstation issues, remote access, and networked printers Qualifications 3+ years of on-site IT support experience in high-pressure environments, such as Trading Floors Excellent communication and customer service skills Ability to work independently and make strong technical and business judgments in mission-critical … environments Strong diagnostic and troubleshooting skills Ownership mentality and drive to provide superior support Proficiency with O365, Active Directory, and Exchange Experience creating user accounts, distribution lists, and contacts in Exchange Knowledge of VMWare and desktop imaging tools like MDT or SCCM Understanding of market data platforms (Bloomberg, Reuters, FactSet) and Excel plug-ins Basic networking knowledge of routers More ❯
Beverley, East Riding, North East, United Kingdom Hybrid / WFH Options
ClearCourse
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? Were seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience, working … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients understanding of our solutions. Maintain … and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What Were Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance More ❯
Southampton, Hampshire, South East, United Kingdom
Lancesoft Ltd
Job Title: Service Delivery Engineer Duration: 30 Days Location: Southampton, UK Job Description We are hiring a Service Delivery Engineer for a short-term engagement with one of our leading clients in the energy technology and industrial services sector. This role involves supporting chemical treatment systems in a dynamic process environment, ensuring reliable operations, safety compliance, and technical … performance. The successful candidate will have experience in field operations, chemical handling, and process optimisation, ideally within oil & gas, petrochemical, or heavy industrial settings. Responsibilities Support the deployment, monitoring, and performance evaluation of chemical injection and treatment systems. Perform routine sampling and analysis of process fluids (e.g., water, oil) to assess treatment effectiveness. Monitor chemical consumption, adjust injection rates … to-work and operational protocols. Requirements Technical qualification (Diploma, Degree, or equivalent experience) in Chemical, Mechanical, or Process Engineering. Hands-on experience with chemical injection systems, sampling, and process support operations. Familiarity with field-based work in industrial settings such as refineries, terminals, or treatment plants. Strong awareness of HSE standards, and experience working within safety-critical environments. Basic More ❯
Warminster, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Robert Half
requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware … build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working More ❯
Beverley, North Humberside, England, United Kingdom Hybrid / WFH Options
ClearCourse
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We’re seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients’ understanding of our solutions. Maintain … security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We’re Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance More ❯