Los Angeles, California, United States Hybrid / WFH Options
Ledgent Technology
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk SupportTechnician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯
Riverside, California, United States Hybrid / WFH Options
Ledgent Technology
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk SupportTechnician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯
Bakersfield, California, United States Hybrid / WFH Options
Ledgent Technology
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk SupportTechnician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯
Fresno, California, United States Hybrid / WFH Options
Ledgent Technology
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk SupportTechnician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯
Anaheim, California, United States Hybrid / WFH Options
Ledgent Technology
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk SupportTechnician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯
San Jose, California, United States Hybrid / WFH Options
Ledgent Technology
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk SupportTechnician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯
Long Beach, California, United States Hybrid / WFH Options
Ledgent Technology
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk SupportTechnician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯
San Francisco, California, United States Hybrid / WFH Options
Ledgent Technology
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk SupportTechnician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯
San Diego, California, United States Hybrid / WFH Options
Ledgent Technology
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk SupportTechnician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯
Santa Ana, California, United States Hybrid / WFH Options
Ledgent Technology
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk SupportTechnician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯
Description PWS Title: Help Desk Technician/Tier III Support Clearance Type: Top Secret Contingent upon award Responsibilities: Troubleshoot and resolve complex technical issues escalated from Tier I and Tier II. This includes problems related to network connectivity, virtual desktops (VDI), domain authentication, print services, and application access. Provide rapid and effective response to maintain user productivity. Process … activation, DNS/DHCP updates, and port security validation. Ensure changes are logged, tested, and documented per change control policy. One FTE is designated to provide concierge-level IT support for approximately 75 General Officers and VIP users. This includes rapid response to service disruptions, proactive system checks, and discreet, onsite or remote assistance tailored to executive schedules. Assist … guides, resolution SOPs, and AMC process documentation. Contribute to the creation of job aids and training materials to improve Help Desk efficiency and reduce repeat incidents. Provide IT continuity support during Continuity of Operations (COOP) events, including prepositioning of equipment, alternate site readiness, and user migration assistance. Assist with enclave monitoring tools to track system health, identify trends, and More ❯
Social network you want to login/join with: Service Desk Analyst/IT Support Help Desk Technician (Monday to Friday), Tipton col-narrow-left Client: nGeneration Location: Tipton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 7db4baf3ceee Job Views: 8 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: nGeneration … is looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every … one of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from Consultancy to Outlet Support and Maintenance for IT solutions both at the outlet and centrally. Where will you be working? You will be based at our newly built, high-specification open-plan head More ❯
Social network you want to login/join with: Service Desk Analyst/IT Support Help Desk Technician, Tipton col-narrow-left Client: nGeneration Location: Tipton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: fce007dab107 Job Views: 10 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: nGeneration are looking for … an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the … of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally. Where you will be working? You will be based within our newly built, high specification open plan head More ❯
We are working with the HSCNI to recruit an experienced and motivated ICT Support Technician. This role is essential in supporting the organisation's IT infrastructure and ensuring the delivery of efficient and secure ICT and Telephony services. The successful candidate will work closely with the IT Manager to implement strategic initiatives and provide frontline technical support across … a wide range of systems and devices. Key Responsibilities Support the development and implementation of the organisation's IT strategy and related policies. Provide end-user support and perform complex fault diagnosis and resolution across all IT systems. Conduct routine maintenance and fault analysis for IT and Telephony services. Deliver primary frontline support for hardware and software … used in the organisation's Control Rooms. Maintain and develop Active Directory and email accounts. Support and manage the AVAYA VOIP telephone system and associated hardware. Configure and issue smartphones and tablets (eg, iPhones, Blackberries), including Back End support for BES12 and Airwatch portals. Participate in the IT on-call rota to provide out-of-hours support. Essential More ❯
nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues or escalate them to our field service engineers, keeping the customer updated throughout. … one of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from consultancy to outlet support and maintenance for IT solutions both at the outlet and centrally. Where will you be working? You will be based at our newly built, high-specification open-plan head … understand network and database structures, alongside computer hardware and Windows desktop support. Experience with hospitality and retail EPoS systems, or previous work within these sectors, is preferred. Experience IT Support: 1 year (preferred) Hospitality: 1 year (preferred) Work location: In person Benefits We highly value our employees and offer a comprehensive range of benefits, including: Training opportunities to enhance More ❯
We are working with the HSCNI to recruit an experienced and motivated ICT Support Technician. This role is essential in supporting the organisation's IT infrastructure and ensuring the delivery of efficient and secure ICT and Telephony services. The successful candidate will work closely with the IT Manager to implement strategic initiatives and provide frontline technical support across … a wide range of systems and devices. Key Responsibilities Support the development and implementation of the organisation's IT strategy and related policies. Provide end-user support and perform complex fault diagnosis and resolution across all IT systems. Conduct routine maintenance and fault analysis for IT and Telephony services. Deliver primary frontline support for hardware and software … used in the organisation's Control Rooms. Maintain and develop Active Directory and email accounts. Support and manage the AVAYA VOIP telephone system and associated hardware. Configure and issue smartphones and tablets (e.g., iPhones, Blackberries), including backend support for BES12 and Airwatch portals. Participate in the IT on-call rota to provide out-of-hours support. Essential Criteria More ❯
type Full-time Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at F5 Consultants by 2x. Get notified about new Information Technology SupportTechnician jobs in Barrow-In-Furness, England, United Kingdom . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with More ❯
Job Title: Desktop Support Services Technician Work Location: Washington, D.C and the immediate DC area (Northern VA) (100% onsite required) Work Hours: 8.5-hour workday with core hours from 8am -4:30pm (with lunch break) Clearance Required: US Citizen, Active Secret Project Overview: A DSS Technician is responsible for providing Desktop Support Services to Department of … Duties consist of managing the allocation, workflow, and resolution of all Service Now service request tickets submitted by customers and pertaining to ClassNet and OpenNet workstations & laptops, operating system support, applications and software, monitors, network printers, digital senders, and other peripheral devices within the Department of State consolidated Bureaus. Key Responsibilities: Performs systems administration, troubleshooting, and operational duties on … computer systems in response to user ticket and outages Support and maintain COTS and custom designed applications. Tasks include installation, configuration, and troubleshooting Analyze, evaluate, and test software and hardware in response to issues identified by customer Support in the planning, installation, security and breakdown in support of standing up new facilities and standing down retired facilities More ❯
nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated … of the UK's leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally. Where you will be working? You will be based within our newly built, high specification open plan head … alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. Experience: IT Support: 1 year (preferred) Hospitality: 1 year (preferred) Work Location: In person Benefits Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. More ❯
certain number of applicants. Previous applicants need not apply** An exciting opportunity has arisen to be part of our busy and dynamic ICT team in the role of a Support Technician. This team supports many aspects of Trust clinical and non-clinical systems & hardware within North Tees & Hartlepool NHS Foundation Trust. This role is a full time post working … be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience. We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to … processes of the trust can be guaranteed. Ensure that planned and unplanned interruptions to these services and systems are dealt with efficiently and satisfactorily. To carry out the installation, support and maintenance of ICT provided devices, their associated software applications and their peripheral equipment To provide a 1st & 2nd line fault fix service for ICT software and hardware using More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Our client is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Our client is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably More ❯
Job Description: Responsibilities • Provides on-site client facing support; including installation, servicing, and repairing systems. • Quality checks operational status of system equipment before deployment. • Resolves customer issues in the areas of ha More ❯
West Pharmaceutical Services Deutschland GmbH & Co. KG
Do You Believe in Quality, Service and Team Spirit? Then Implement these Values Together with Us. Make a difference as a Senior Network Technician IT Support West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient . More ❯
Norton, Burford, Eynsham, and Woodstock Date: 12 July 2025 Age required: 16+ Number of positions: 1 Pay: £17,000 a year Description Apply now for the position of IT Support Apprentice Level 3 Technician Apprenticeship. This is a 13-month practical training program plus 3 months of end point assessment, providing valuable experience in one of the world More ❯