The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 6 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 May 2016
Same period 2015 Same period 2014
Customer Insight
Rank 565 551 517
Rank change year-on-year
-14 -34
Contract jobs citing Customer Insight 76 81 98
As % of all contract IT jobs located in the UK 0.14% 0.14% 0.18%
As % of the Processes & Methodologies category 0.17% 0.18% 0.23%
Number of daily rates quoted 38 46 69
Median daily rate £425 £388 £375
Median daily rate % change year-on-year
+9.67% +3.33%
90% offered a daily rate of more than £300 £325 £206
10% offered a daily rate of more than £533 £600 £475
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £16.50
UK excluding London median hourly rate - - £16.50

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
45312 44104 42407
As % of all contract IT jobs located in the UK 81.52% 78.83% 77.59%
Number of daily rates quoted 29953 27498 26558
Median daily rate £438 £413 £400
Median daily rate % change year-on-year
+6.06% +3.12%
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 1036 1290 1223
Median hourly rate £33.99 £29.00 £30.00
Median hourly rate % change year-on-year
+17.18% -3.33%
90% offered a hourly rate of more than £12.83 £12.10 £12.50
10% offered a hourly rate of more than £48.50 £48.46 £50.00
UK excluding London median hourly rate £36.00 £30.00 £30.50
% change year-on-year
+20.00% -1.63%

Customer Insight
Jobs Demand Trend

The demand trend of contract jobs citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 6 May 2016.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 76 £425 +13.33% 33
South East -4 22 £450 +46.93% 5
London -31 21 £450 +17.64% 17
West Midlands - 18 £400 -
West Sussex -18 11 - -
Shropshire - 11 - -
Telford - 11 - -
Worthing -29 9 - -
Coventry - 7 £400 -
Buckinghamshire +16 5 £415 +48.87%
Hertfordshire - 4 £300 - 1
East Midlands - 4 £300 -
East of England - 4 £300 - 3
Yorkshire +4 3 - - 3
West Yorkshire -1 3 - - 3
Bristol -2 3 £402 +21.89% 1
South West -3 3 £402 -0.06% 1
Leeds -8 3 - - 3
Watford - 3 £300 - 1
Nottingham - 3 £200 -
Nottinghamshire - 3 £200 -
City of London +32 2 £563 +66.05% 3
Kidlington - 2 £450 -
Oxford - 2 £450 -
Oxfordshire - 2 £450 -
Berkshire +1 1 - - 1
Surrey -11 1 - -
North West -20 1 £340 -9.33% 3
Feltham - 1 - -
Hampshire - 1 £525 - 2

Customer Insight
Top 30 Related IT Skills

For the 6 months to 6 May 2016, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Customer Insight.

1 85 (56.29%) Agile Software Development
2 74 (49.01%) User Experience
3 58 (38.41%) Analytical Skills
4 57 (37.75%) Degree
5 43 (28.48%) Ethnography
5 43 (28.48%) Market Research
6 42 (27.81%) Usability Testing
7 41 (27.15%) Psychology
7 41 (27.15%) Service Design
8 40 (26.49%) Human Factors
9 39 (25.83%) Analytics
10 31 (20.53%) Finance
11 28 (18.54%) SQL
12 25 (16.56%) HTML
12 25 (16.56%) CSS
13 24 (15.89%) Marketing
14 20 (13.25%) Mobile App
15 19 (12.58%) Rapid Prototyping
16 16 (10.60%) Retail
17 15 (9.93%) Stakeholder Management
17 15 (9.93%) Project Management
18 13 (8.61%) SAS
19 11 (7.28%) Open Source
19 11 (7.28%) Visualisation
20 9 (5.96%) Telecoms
20 9 (5.96%) Business Intelligence
20 9 (5.96%) Data Modelling
20 9 (5.96%) QA
20 9 (5.96%) PostgreSQL
20 9 (5.96%) Customer Analytics

Customer Insight
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (8.61%) SAS
2 1 (0.66%) CMS
2 1 (0.66%) WordPress
Applications
1 8 (5.30%) MS Office
2 3 (1.99%) MS Excel
3 2 (1.32%) OmniGraffle
3 2 (1.32%) SPSS
Business Applications
1 2 (1.32%) Oracle EBS R12
Cloud Services
1 6 (3.97%) Amazon AWS
1 6 (3.97%) Amazon EC2
1 6 (3.97%) Amazon Kinesis
1 6 (3.97%) Amazon S3
1 6 (3.97%) Office 365
2 4 (2.65%) Google Analytics
3 3 (1.99%) Google Apps
Communications & Networking
1 1 (0.66%) 3G
1 1 (0.66%) DOCSIS
1 1 (0.66%) GPON
1 1 (0.66%) Internet
1 1 (0.66%) VDSL
1 1 (0.66%) Wireless
Database & Business Intelligence
1 9 (5.96%) PostgreSQL
2 7 (4.64%) BusinessObjects
3 6 (3.97%) Amazon Redshift
3 6 (3.97%) SQL Server
4 5 (3.31%) Data Warehouse
4 5 (3.31%) NoSQL
5 3 (1.99%) Apache Cassandra
5 3 (1.99%) Data Mining
5 3 (1.99%) MongoDB
5 3 (1.99%) MySQL
6 2 (1.32%) Big Data
7 1 (0.66%) Base SAS
7 1 (0.66%) Crystal Reports
7 1 (0.66%) Hadoop
7 1 (0.66%) HBase
7 1 (0.66%) QlikView
7 1 (0.66%) RDBMS
7 1 (0.66%) Relational Database
7 1 (0.66%) SQL Server Integration Services
7 1 (0.66%) SQL Server Reporting Services
Development Applications
1 5 (3.31%) Axure RP
General
1 31 (20.53%) Finance
2 24 (15.89%) Marketing
3 16 (10.60%) Retail
4 9 (5.96%) Telecoms
5 5 (3.31%) Banking
6 3 (1.99%) Investment Banking
7 2 (1.32%) Advertising
7 2 (1.32%) Spanish Language
8 1 (0.66%) Brand Awareness
8 1 (0.66%) Italian Language
8 1 (0.66%) Local Government
8 1 (0.66%) Portuguese Language
8 1 (0.66%) Publishing
Job Titles
1 41 (27.15%) User Researcher
2 39 (25.83%) User Experience Researcher
3 31 (20.53%) Analyst
4 23 (15.23%) Designer
5 18 (11.92%) UX Designer
6 13 (8.61%) Customer Analyst
7 12 (7.95%) Customer Insight Analyst
7 12 (7.95%) Insight Analyst
8 10 (6.62%) Developer
9 9 (5.96%) Data Analyst
10 7 (4.64%) Business Analyst
10 7 (4.64%) Product Manager
11 6 (3.97%) Business Intelligence Developer
11 6 (3.97%) Business Intelligence Lead
11 6 (3.97%) Lead Developer
11 6 (3.97%) Retail Business Analyst
12 5 (3.31%) Campaign Analyst
12 5 (3.31%) Campaign Management Business Analyst
12 5 (3.31%) SAS Analyst
12 5 (3.31%) SQL Analyst
Libraries, Frameworks & Software Standards
1 25 (16.56%) CSS
1 25 (16.56%) HTML
2 5 (3.31%) HTML5
3 3 (1.99%) Ajax
3 3 (1.99%) CSS3
3 3 (1.99%) Django
3 3 (1.99%) JSON
3 3 (1.99%) Play Framework
3 3 (1.99%) REST
3 3 (1.99%) Ruby on Rails
4 2 (1.32%) RESTful
Miscellaneous
1 74 (49.01%) User Experience
2 58 (38.41%) Analytical Skills
3 41 (27.15%) Psychology
4 20 (13.25%) Mobile App
5 11 (7.28%) Visualisation
6 5 (3.31%) Data Extraction
7 2 (1.32%) Algorithms
7 2 (1.32%) Data Integration
7 2 (1.32%) Smart Meter
7 2 (1.32%) Social Media
8 1 (0.66%) Biometrics
8 1 (0.66%) Data Structures
8 1 (0.66%) Internet of Things
8 1 (0.66%) PMI
8 1 (0.66%) Video Editing
Operating Systems
1 6 (3.97%) Windows
1 6 (3.97%) Windows 7
2 3 (1.99%) Apple iOS
Processes & Methodologies
1 85 (56.29%) Agile Software Development
2 43 (28.48%) Ethnography
2 43 (28.48%) Market Research
3 42 (27.81%) Usability Testing
4 41 (27.15%) Service Design
5 40 (26.49%) Human Factors
6 39 (25.83%) Analytics
7 19 (12.58%) Rapid Prototyping
8 15 (9.93%) Project Management
8 15 (9.93%) Stakeholder Management
9 11 (7.28%) Open Source
10 9 (5.96%) Business Intelligence
10 9 (5.96%) Customer Analytics
10 9 (5.96%) Data Modelling
10 9 (5.96%) Data Visualisation
11 8 (5.30%) Change Management
11 8 (5.30%) Data Analytics
12 7 (4.64%) Campaign Management
12 7 (4.64%) Continuous Improvement
12 7 (4.64%) Product Management
Programming Languages
1 28 (18.54%) SQL
2 5 (3.31%) Java
3 4 (2.65%) Scala
4 3 (1.99%) Groovy
4 3 (1.99%) JavaScript
4 3 (1.99%) Ruby
5 2 (1.32%) PL/SQL
6 1 (0.66%) Python
6 1 (0.66%) R
6 1 (0.66%) VBA
Qualifications
1 57 (37.75%) Degree
2 4 (2.65%) Security Cleared
3 2 (1.32%) CTC Cleared
3 2 (1.32%) DV Cleared
3 2 (1.32%) SC Cleared
3 2 (1.32%) Six Sigma Black Belt
4 1 (0.66%) PMI Certification
Quality Assurance & Compliance
1 9 (5.96%) QA
2 1 (0.66%) SLA
Vendors
1 8 (5.30%) Microsoft
2 7 (4.64%) Tableau
3 4 (2.65%) Google
4 2 (1.32%) Oracle
4 2 (1.32%) Siebel
4 2 (1.32%) Teradata
5 1 (0.66%) Alcatel-Lucent
5 1 (0.66%) Arqiva
5 1 (0.66%) BT
5 1 (0.66%) Ericsson
5 1 (0.66%) Huawei
5 1 (0.66%) NetCracker
5 1 (0.66%) Nokia
5 1 (0.66%) Nokia Networks
5 1 (0.66%) Progress
5 1 (0.66%) Salesforce.com
5 1 (0.66%) Siemens
5 1 (0.66%) Telindus
5 1 (0.66%) Virgin Media
5 1 (0.66%) ZTE
Newcastle Upon Tyne, Tyne And Wear
Mercator IT Solutions
Rate: Market
Posted: 11 hours ago
Watford, Hertfordshire
Understanding Recruitment
Rate: £275.00 - £325.00 per day
Posted: 3 days ago