The first table below looks at the demand for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Customer Insight
Rank 504 489 507
Rank change year-on-year
-15 +18
Contract jobs citing Customer Insight 84 74 82
As % of all contract IT jobs located in the UK 0.15% 0.14% 0.14%
As % of the Processes & Methodologies category 0.21% 0.20% 0.20%
Number of daily rates quoted 51 62 56
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£401 £375 £407
Average daily rate % change year-on-year
+6.93% -7.86%
90% offered a daily rate of more than £288 £250 £325
10% offered a daily rate of more than £525 £498 £500
UK excluding London average daily rate £400 £325 £400
% change year-on-year
+23.07% -18.75%
Number of hourly rates quoted 2 1 0
Average hourly rate £16.50 £30.00 -
Average hourly rate % change year-on-year
-45.01% -
UK excluding London average hourly rate £15.00 - -
Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
40471 37295 40749
As % of all contract IT jobs located in the UK 74.06% 72.95% 70.51%
Number of daily rates quoted 25021 22614 23464
Average daily rate £400 £403 £400
Average daily rate % change year-on-year
-0.62% +0.62%
90% offered a daily rate of more than £275 £270 £268
10% offered a daily rate of more than £560 £575 £575
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1157 1059 1464
Average hourly rate £25.00 £30.00 £31.00
Average hourly rate % change year-on-year
-16.66% -3.22%
90% offered a hourly rate of more than £12.55 £12.50 £13.35
10% offered a hourly rate of more than £50.00 £47.50 £45.00
UK excluding London average hourly rate £26.50 £31.00 £31.50
% change year-on-year
-14.51% -1.58%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 30 July 2014.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 81 £406 +8.13% 26
London +19 53 £425 +13.33% 18
City of London +15 11 £401 +6.93% 10
Yorkshire +2 8 £413 +17.85%
South West -16 7 £390 -11.86%
South East -10 6 £400 +23.07% 6
North West - 3 £375 - 2
Surrey - 3 £450 - 1
Manchester - 3 £375 - 1
Berkshire -2 1 £350 - 1
Hertfordshire -3 1 £425 +41.43%
West Midlands -15 1 £187 -
East of England -18 1 £425 +41.43%
Scotland - - - -
East Yorkshire - - - -
Thames Valley - - - -
Kent - - - - 1
Northamptonshire - - - -
Somerset - - - -
South Yorkshire - - - -
Suffolk - - - -
Buckinghamshire - - - -
Cambridgeshire - - - -
Cheshire - - - -
Essex - - - -
West Sussex - - - - 1
Maidenhead - - - -
East Midlands - - - -
Merseyside - - - - 1
Newbury - - - -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 30 July 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 72 (38.71%) Marketing
2 66 (35.48%) Analytics
3 48 (25.81%) Finance
4 46 (24.73%) Retail
5 42 (22.58%) Degree
6 41 (22.04%) SQL
7 38 (20.43%) SAS
8 29 (15.59%) Project Management
8 29 (15.59%) Agile Software Development
9 28 (15.05%) Data Analysis
10 25 (13.44%) Usability Testing
11 24 (12.90%) Banking
12 21 (11.29%) Stakeholder Management
12 21 (11.29%) CRM
13 20 (10.75%) HTML
14 19 (10.22%) CSS
14 19 (10.22%) Data Mining
15 17 (9.14%) Base SAS
16 15 (8.06%) Legal
17 14 (7.53%) Market Research
18 13 (6.99%) Mobile App
18 13 (6.99%) Mercator
18 13 (6.99%) Content Management
19 12 (6.45%) SEO
19 12 (6.45%) Information Architecture
20 11 (5.91%) Big Data
20 11 (5.91%) Programme Management
20 11 (5.91%) Benchmarking
20 11 (5.91%) Business Intelligence
20 11 (5.91%) MS Excel

Customer Insight
Top Related IT Skills by Category

For the 6 months to 30 July 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 38 (20.43%) SAS
2 5 (2.69%) CMS
3 3 (1.61%) Umbraco
4 1 (0.54%) Drupal
Applications
1 11 (5.91%) MS Excel
2 10 (5.38%) OmniGraffle
3 6 (3.23%) MS PowerPoint
3 6 (3.23%) MS Visio
4 5 (2.69%) SPSS
5 4 (2.15%) MS Project
5 4 (2.15%) MS Office
6 3 (1.61%) Photoshop
6 3 (1.61%) Adobe Illustrator
7 1 (0.54%) FastStats
Business Applications
1 5 (2.69%) Dynamics CRM
2 4 (2.15%) Google Analytics
3 3 (1.61%) SiteCatalyst
3 3 (1.61%) SAP Oil and Gas
4 2 (1.08%) WebTrends
5 1 (0.54%) Summit
Communications & Networking
1 2 (1.08%) Intranet
1 2 (1.08%) Internet
2 1 (0.54%) 3G
2 1 (0.54%) Broadband
Database & Business Intelligence
1 19 (10.22%) Data Mining
2 17 (9.14%) Base SAS
3 11 (5.91%) Big Data
4 10 (5.38%) Data Warehouse
5 8 (4.30%) SQL Server Integration Services
6 6 (3.23%) SQL Server
7 5 (2.69%) Hadoop
7 5 (2.69%) SAS Enterprise Guide
8 3 (1.61%) MongoDB
8 3 (1.61%) SAS Data Integration Studio
8 3 (1.61%) MySQL
8 3 (1.61%) SQL Server Reporting Services
9 2 (1.08%) PostgreSQL
9 2 (1.08%) SQL Server 2000
9 2 (1.08%) Relational Database
9 2 (1.08%) SQL Server 2012
9 2 (1.08%) Apache Cassandra
9 2 (1.08%) NoSQL
10 1 (0.54%) Oracle Exadata
10 1 (0.54%) Apache Hive
Development Applications
1 10 (5.38%) Axure RP
2 4 (2.15%) Git (software)
3 3 (1.61%) Subversion
4 1 (0.54%) Cucumber
4 1 (0.54%) TeamCity
4 1 (0.54%) ProC
4 1 (0.54%) Toad
4 1 (0.54%) WATIR
General
1 72 (38.71%) Marketing
2 48 (25.81%) Finance
3 46 (24.73%) Retail
4 24 (12.90%) Banking
5 15 (8.06%) Legal
6 8 (4.30%) Retail Banking
7 7 (3.76%) Back Office
7 7 (3.76%) Telecoms
8 6 (3.23%) Games
9 3 (1.61%) Electronics
9 3 (1.61%) Manufacturing
9 3 (1.61%) Advertising
10 2 (1.08%) Publishing
11 1 (0.54%) Automotive
11 1 (0.54%) Czech Language
11 1 (0.54%) German Language
Job Titles
1 43 (23.12%) Analyst
2 22 (11.83%) Developer
3 18 (9.68%) Consultant
3 18 (9.68%) Designer
4 15 (8.06%) User Experience Designer
5 13 (6.99%) Business Analyst
6 11 (5.91%) Insight Analyst
7 10 (5.38%) Data Manager
7 10 (5.38%) Data Analyst
7 10 (5.38%) Project Manager
8 8 (4.30%) SAS Analyst
8 8 (4.30%) UI Designer
8 8 (4.30%) Customer Analyst
8 8 (4.30%) Senior Manager
9 7 (3.76%) User Experience Consultant
9 7 (3.76%) User Experience Researcher
9 7 (3.76%) Service Manager
9 7 (3.76%) Product Manager
10 6 (3.23%) SAS Developer
10 6 (3.23%) Marketing Manager
Libraries, Frameworks & Software Standards
1 20 (10.75%) HTML
2 19 (10.22%) CSS
3 8 (4.30%) jQuery
4 5 (2.69%) Web Services
5 3 (1.61%) ATL
6 2 (1.08%) Highcharts JS
6 2 (1.08%) Twitter Bootstrap
6 2 (1.08%) KnockoutJS
6 2 (1.08%) D3.js
6 2 (1.08%) Backbone.js
6 2 (1.08%) Sass
6 2 (1.08%) LESS
6 2 (1.08%) Ember.js
6 2 (1.08%) Underscore.js
6 2 (1.08%) AngularJS
6 2 (1.08%) HTML5
6 2 (1.08%) CSS3
7 1 (0.54%) MapReduce
7 1 (0.54%) REST
7 1 (0.54%) XML
Miscellaneous
1 13 (6.99%) Mobile App
2 10 (5.38%) Psychology
2 10 (5.38%) Management Information System
3 9 (4.84%) Visualisation
3 9 (4.84%) Copywriting
4 8 (4.30%) Human Factors
4 8 (4.30%) Open Source
5 7 (3.76%) Social Media
6 5 (2.69%) W3C
7 3 (1.61%) iPad
7 3 (1.61%) iPhone
7 3 (1.61%) DTV
7 3 (1.61%) Statistics
7 3 (1.61%) Data Integration
7 3 (1.61%) Economics
8 2 (1.08%) Tandem
8 2 (1.08%) FMCG
8 2 (1.08%) Data Protection Act
8 2 (1.08%) Mathematics
8 2 (1.08%) EMV
Operating Systems
1 8 (4.30%) Linux
2 7 (3.76%) UNIX
3 6 (3.23%) Apple iOS
4 5 (2.69%) Android
5 2 (1.08%) Windows
Processes & Methodologies
1 66 (35.48%) Analytics
2 29 (15.59%) Project Management
2 29 (15.59%) Agile Software Development
3 28 (15.05%) Data Analysis
4 25 (13.44%) Usability Testing
5 21 (11.29%) Stakeholder Management
5 21 (11.29%) CRM
6 14 (7.53%) Market Research
7 13 (6.99%) Content Management
8 12 (6.45%) SEO
8 12 (6.45%) Information Architecture
9 11 (5.91%) Programme Management
9 11 (5.91%) Benchmarking
9 11 (5.91%) Business Intelligence
9 11 (5.91%) Requirements Analysis
10 10 (5.38%) ETL
10 10 (5.38%) E-Commerce
11 9 (4.84%) Customer Analysis
11 9 (4.84%) Service Delivery
11 9 (4.84%) Performance Management
Programming Languages
1 41 (22.04%) SQL
2 11 (5.91%) JavaScript
3 6 (3.23%) SAS Macro
3 6 (3.23%) PHP
4 5 (2.69%) Shell Script
4 5 (2.69%) VBA
5 3 (1.61%) R
5 3 (1.61%) Python
6 2 (1.08%) Ruby
6 2 (1.08%) T-SQL
6 2 (1.08%) Java
7 1 (0.54%) PL/SQL
7 1 (0.54%) VB
7 1 (0.54%) Objective-C
Qualifications
1 42 (22.58%) Degree
2 9 (4.84%) Security Cleared
3 6 (3.23%) SC Cleared
4 3 (1.61%) CTC Cleared
5 2 (1.08%) APMP
6 1 (0.54%) PRINCE2 Certification
6 1 (0.54%) BC Cleared
Quality Assurance & Compliance
1 4 (2.15%) QA
2 3 (1.61%) PCI DSS
3 1 (0.54%) Data Quality
3 1 (0.54%) ISO 9001
3 1 (0.54%) ISO 14001
3 1 (0.54%) WAI
System Software
1 3 (1.61%) Cronacle
Systems Management
1 1 (0.54%) HP Quality Center
Vendors
1 13 (6.99%) Mercator
2 8 (4.30%) Microsoft
3 5 (2.69%) Oracle
3 5 (2.69%) Teradata
4 4 (2.15%) Google
5 3 (1.61%) Lyris
5 3 (1.61%) SAP
5 3 (1.61%) Business Objects
5 3 (1.61%) Omniture
6 2 (1.08%) Alterian
6 2 (1.08%) Endeca
6 2 (1.08%) Tableau
6 2 (1.08%) Twitter
7 1 (0.54%) ExactTarget
7 1 (0.54%) Adobe
7 1 (0.54%) MicroStrategy
7 1 (0.54%) Progress
7 1 (0.54%) DoubleClick
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