The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Customer Insight
Rank 529 495 505
Rank change year-on-year
-34 +10
Contract jobs citing Customer Insight 82 98 80
As % of all contract IT jobs located in the UK 0.14% 0.18% 0.16%
As % of the Processes & Methodologies category 0.19% 0.24% 0.21%
Number of daily rates quoted 41 63 65
Average daily rate
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of your Daily Rate
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£375 £425 £375
Average daily rate % change year-on-year
-11.76% +13.33%
90% offered a daily rate of more than £250 £294 £250
10% offered a daily rate of more than £700 £520 £500
UK excluding London average daily rate £375 £420 £425
% change year-on-year
-10.71% -1.17%
Number of hourly rates quoted 0 2 1
Average hourly rate - £16.50 £30.00
Average hourly rate % change year-on-year
- -45.01%
UK excluding London average hourly rate - £15.00 -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
44318 41702 38141
As % of all contract IT jobs located in the UK 77.68% 76.22% 74.81%
Number of daily rates quoted 28766 25845 23099
Average daily rate £415 £400 £405
Average daily rate % change year-on-year
+3.75% -1.23%
90% offered a daily rate of more than £285 £275 £273
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 1167 1177 1114
Average hourly rate £28.85 £25.00 £30.50
Average hourly rate % change year-on-year
+15.38% -18.03%
90% offered a hourly rate of more than £12.50 £12.62 £12.50
10% offered a hourly rate of more than £52.17 £47.50 £50.00
UK excluding London average hourly rate £30.00 £26.98 £31.00
% change year-on-year
+11.21% -12.98%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 28 July 2015.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -44 77 £375 -11.76% 24
London -20 40 £400 -5.88% 12
Newcastle upon Tyne - 18 - -
North East - 18 - -
Tyne and Wear - 18 - -
City of London -12 9 £500 +24.68% 3
South East -16 6 £313 -21.87% 7
North West -18 5 £335 -10.66% 3
Berkshire +8 4 £313 -10.71%
East of England +1 4 £325 -23.58%
Scotland - 4 £482 - 2
Edinburgh - 4 £482 - 2
Yorkshire -37 3 £375 -14.28% 1
Essex - 3 £425 -
West Yorkshire -30 2 £381 -12.85% 1
Surrey +1 1 - - 4
Reading -2 1 £250 -28.57%
South West -4 1 £325 -1.51% 1
Bristol -12 1 £325 -1.51% 1
Manchester -17 1 £325 -13.33% 2
West Sussex - 1 - -
Chelmsford - 1 £425 -
Guildford - 1 - -
Liverpool - 1 £600 -
Slough - 1 £375 -
Southend-on-Sea - 1 - -
Worthing - 1 - -
Bedfordshire - 1 £225 -
Merseyside - 1 £600 -
South Wales - 1 £475 -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 28 July 2015, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 64 (38.55%) Agile Software Development
2 56 (33.73%) Degree
2 56 (33.73%) User Experience
3 52 (31.33%) Analytical Skills
4 47 (28.31%) Marketing
5 46 (27.71%) Finance
5 46 (27.71%) Analytics
6 40 (24.10%) SAS
7 39 (23.49%) SQL
8 26 (15.66%) HTML
8 26 (15.66%) CSS
9 24 (14.46%) Usability Testing
10 22 (13.25%) Psychology
10 22 (13.25%) Market Research
10 22 (13.25%) Rapid Prototyping
10 22 (13.25%) Mobile App
11 21 (12.65%) Human Factors
12 16 (9.64%) Business Intelligence
13 15 (9.04%) Project Management
13 15 (9.04%) PRINCE2
13 15 (9.04%) CRM
13 15 (9.04%) Scrum
14 14 (8.43%) Stakeholder Management
14 14 (8.43%) Retail
14 14 (8.43%) Data Mining
15 13 (7.83%) Marketing Analytics
16 12 (7.23%) Customer Analytics
16 12 (7.23%) Data Modelling
16 12 (7.23%) Windows
16 12 (7.23%) Change Management

Customer Insight
Top Related IT Skills by Category

For the 6 months to 28 July 2015, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 40 (24.10%) SAS
2 3 (1.81%) CMS
Applications
1 10 (6.02%) MS Excel
2 9 (5.42%) MS Office
3 7 (4.22%) SPSS
3 7 (4.22%) MS PowerPoint
4 2 (1.20%) Spreadsheet
5 1 (0.60%) OmniGraffle
5 1 (0.60%) Adobe Illustrator
5 1 (0.60%) Photoshop
5 1 (0.60%) MS Visio
Business Applications
1 1 (0.60%) Dynamics CRM
1 1 (0.60%) Cognos Business Intelligence
Cloud Services
1 8 (4.82%) Office 365
2 1 (0.60%) Google Analytics
2 1 (0.60%) Adobe Analytics
Communications & Networking
1 4 (2.41%) Radio Access Network
2 3 (1.81%) Broadband
3 1 (0.60%) SMS
3 1 (0.60%) HTTP
3 1 (0.60%) TCP/IP
3 1 (0.60%) SSL
3 1 (0.60%) SAN
3 1 (0.60%) NGN
Database & Business Intelligence
1 14 (8.43%) Data Mining
2 11 (6.63%) Data Warehouse
3 10 (6.02%) Base SAS
4 8 (4.82%) SAS Enterprise Guide
5 5 (3.01%) Oracle BI EE
6 4 (2.41%) Relational Database
6 4 (2.41%) SAS Data Integration Studio
6 4 (2.41%) SQL Server
6 4 (2.41%) QlikView
7 3 (1.81%) MS Access
8 2 (1.20%) Big Data
9 1 (0.60%) Hadoop
9 1 (0.60%) SQL Server Analysis Services
9 1 (0.60%) BusinessObjects
9 1 (0.60%) Data Mart
9 1 (0.60%) SQL Server Integration Services
Development Applications
1 2 (1.20%) Visual Studio
2 1 (0.60%) Toad
2 1 (0.60%) ERwin
2 1 (0.60%) Subversion
2 1 (0.60%) Git (software)
2 1 (0.60%) Jenkins
General
1 47 (28.31%) Marketing
2 46 (27.71%) Finance
3 14 (8.43%) Retail
4 11 (6.63%) Banking
5 7 (4.22%) Telecoms
6 4 (2.41%) Online Betting
6 4 (2.41%) Retail Banking
7 2 (1.20%) Multimedia
7 2 (1.20%) Publishing
7 2 (1.20%) Games
7 2 (1.20%) Financial Institution
7 2 (1.20%) Back Office
8 1 (0.60%) Advertising
Job Titles
1 47 (28.31%) Analyst
2 27 (16.27%) Insight Analyst
3 25 (15.06%) Designer
4 24 (14.46%) Customer Analyst
5 22 (13.25%) Customer Insight Analyst
5 22 (13.25%) UX Designer
6 17 (10.24%) Data Analyst
7 12 (7.23%) Consultant
8 10 (6.02%) Business Analyst
9 9 (5.42%) Developer
10 8 (4.82%) Insight Data Analyst
11 7 (4.22%) User Experience Researcher
12 6 (3.61%) Programme Manager
12 6 (3.61%) Project Manager
13 5 (3.01%) Senior Consultant
13 5 (3.01%) SAS Developer
13 5 (3.01%) SAS Analyst
13 5 (3.01%) SAS Customer Insight Analyst
13 5 (3.01%) OBIEE Consultant
13 5 (3.01%) Service Manager
Libraries, Frameworks & Software Standards
1 26 (15.66%) CSS
1 26 (15.66%) HTML
2 3 (1.81%) HTML5
3 2 (1.20%) .NET
3 2 (1.20%) Web Services
3 2 (1.20%) Sass
3 2 (1.20%) jQuery
4 1 (0.60%) AngularJS
4 1 (0.60%) Play Framework
4 1 (0.60%) Middleware
4 1 (0.60%) Ajax
4 1 (0.60%) Ruby on Rails
4 1 (0.60%) JSON
4 1 (0.60%) Django
4 1 (0.60%) REST
4 1 (0.60%) CSS3
Miscellaneous
1 56 (33.73%) User Experience
2 52 (31.33%) Analytical Skills
3 22 (13.25%) Psychology
3 22 (13.25%) Mobile App
4 21 (12.65%) Human Factors
5 6 (3.61%) Statistics
5 6 (3.61%) Mathematics
6 5 (3.01%) Management Information System
6 5 (3.01%) Clustering
7 4 (2.41%) PMI
7 4 (2.41%) Data Extraction
7 4 (2.41%) Social Media
8 2 (1.20%) Visualisation
8 2 (1.20%) Online Games
8 2 (1.20%) Freedom of Information
9 1 (0.60%) GIS
9 1 (0.60%) Data Protection Act
9 1 (0.60%) Credit Risk
9 1 (0.60%) Data Integration
9 1 (0.60%) FMCG
Operating Systems
1 12 (7.23%) Windows
2 8 (4.82%) Windows 7
3 1 (0.60%) UNIX
3 1 (0.60%) Linux
3 1 (0.60%) Mac OS X
3 1 (0.60%) Red Hat Enterprise Linux
Processes & Methodologies
1 64 (38.55%) Agile Software Development
2 46 (27.71%) Analytics
3 24 (14.46%) Usability Testing
4 22 (13.25%) Market Research
4 22 (13.25%) Rapid Prototyping
5 16 (9.64%) Business Intelligence
6 15 (9.04%) PRINCE2
6 15 (9.04%) CRM
6 15 (9.04%) Project Management
6 15 (9.04%) Scrum
7 14 (8.43%) Stakeholder Management
8 13 (7.83%) Marketing Analytics
9 12 (7.23%) Customer Analytics
9 12 (7.23%) Propensity Modelling
9 12 (7.23%) Data Modelling
9 12 (7.23%) Change Management
10 11 (6.63%) E-Commerce
10 11 (6.63%) Data Analysis
11 10 (6.02%) ETL
11 10 (6.02%) Service Delivery
Programming Languages
1 39 (23.49%) SQL
2 5 (3.01%) R
3 4 (2.41%) VBA
4 3 (1.81%) Java
5 2 (1.20%) JavaScript
5 2 (1.20%) C#
5 2 (1.20%) SAS Macro
6 1 (0.60%) Scala
6 1 (0.60%) Ruby
Qualifications
1 56 (33.73%) Degree
2 9 (5.42%) Security Cleared
3 5 (3.01%) PRINCE2 Practitioner
4 4 (2.41%) PMI Certification
5 3 (1.81%) CTC Cleared
6 2 (1.20%) Six Sigma Black Belt
7 1 (0.60%) MBA
7 1 (0.60%) SAS Certification
7 1 (0.60%) SC Cleared
Quality Assurance & Compliance
1 8 (4.82%) QA
Systems Management
1 2 (1.20%) HP Quality Center
2 1 (0.60%) Puppet
2 1 (0.60%) Opscode Chef
Vendors
1 11 (6.63%) Microsoft
2 4 (2.41%) Teradata
3 3 (1.81%) Oracle
3 3 (1.81%) WorldPay
4 2 (1.20%) Cognos
4 2 (1.20%) Tableau
4 2 (1.20%) HP
5 1 (0.60%) Salesforce.com
5 1 (0.60%) BT
5 1 (0.60%) Lagan
5 1 (0.60%) Google
5 1 (0.60%) Tealeaf
5 1 (0.60%) WSO2
5 1 (0.60%) IBM
Sutton, Surrey
Reed Business Information Ltd
Rate: From £350 to £450 per day direct - no agency margin
Posted: Yesterday
London
Talent International
Rate: £350 - £400 per day
Posted: 3 days ago
Edinburgh, Midlothian
Hydrogen Group
Rate: £450.00 - £510.00 per day
Posted: 6 days ago
Havant, Hampshire
East Hampshire District Council
Rate: From £34,350 to £37,850 per annum
Posted: 14 days ago