The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 May 2016
Same period 2015 Same period 2014
Customer Insight
Rank 550 522 516
Rank change year-on-year
-28 -6
Contract jobs citing Customer Insight 93 88 96
As % of all contract IT jobs located in the UK 0.17% 0.16% 0.18%
As % of the Processes & Methodologies category 0.21% 0.20% 0.23%
Number of daily rates quoted 55 46 66
Median daily rate £415 £400 £400
Median daily rate % change year-on-year
+3.75% -
90% offered a daily rate of more than £285 £313 £189
10% offered a daily rate of more than £600 £675 £475
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £17.99
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
43918 42992 41426
As % of all contract IT jobs located in the UK 81.89% 79.31% 77.61%
Number of daily rates quoted 29200 27357 26190
Median daily rate £438 £413 £400
Median daily rate % change year-on-year
+6.06% +3.12%
90% offered a daily rate of more than £300 £280 £275
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £387 £375
% change year-on-year
+3.35% +3.20%
Number of hourly rates quoted 1020 1216 1225
Median hourly rate £28.00 £30.00 £27.50
Median hourly rate % change year-on-year
-6.66% +9.09%
90% offered a hourly rate of more than £13.00 £12.35 £13.00
10% offered a hourly rate of more than £47.50 £47.83 £50.00
UK excluding London median hourly rate £32.50 £30.50 £30.00
% change year-on-year
+6.55% +1.66%

Customer Insight
Jobs Demand Trend

The demand trend of contract jobs citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 31 May 2016.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 91 £415 +7.09% 32
London -1 35 £494 +12.85% 19
South East -15 19 £450 +59.29% 1
West Midlands - 17 £400 -
West Sussex -23 11 - -
Coventry - 10 £400 -
Worthing -33 9 - -
Telford - 7 - -
Shropshire - 7 - -
West Yorkshire +8 6 - - 1
Yorkshire +4 6 - - 1
Leeds -2 6 - - 1
City of London +31 5 £315 -14.86% 5
Buckinghamshire +19 5 £415 +48.87%
East of England +9 5 £300 +33.63% 2
Hertfordshire - 5 £300 - 1
Croydon - 5 £535 -
Bristol -3 4 £325 -3.27% 3
South West -7 4 £325 -21.21% 4
Watford - 4 £300 -
North West -22 2 £395 +5.33% 4
East Midlands - 2 £313 -
Nottingham - 2 £313 -
Nottinghamshire - 2 £313 -
Liverpool +2 1 £450 -25.00%
Merseyside -5 1 £450 -25.00%
Edinburgh -13 1 £330 -27.47%
Scotland -14 1 £330 -27.47%
Surrey -19 1 - -
Tyne and Wear -53 1 - -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 31 May 2016, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Customer Insight.

1 94 (58.39%) Agile Software Development
2 87 (54.04%) User Experience
3 67 (41.61%) Degree
4 61 (37.89%) Analytical Skills
5 50 (31.06%) Market Research
6 49 (30.43%) Psychology
7 44 (27.33%) Ethnography
8 43 (26.71%) Usability Testing
9 42 (26.09%) Service Design
10 41 (25.47%) Human Factors
10 41 (25.47%) Analytics
11 29 (18.01%) SQL
11 29 (18.01%) Marketing
12 28 (17.39%) Finance
13 26 (16.15%) HTML
13 26 (16.15%) CSS
14 19 (11.80%) Mobile App
15 18 (11.18%) Rapid Prototyping
16 17 (10.56%) Retail
17 15 (9.32%) Stakeholder Management
18 13 (8.07%) Project Management
19 11 (6.83%) SAS
19 11 (6.83%) Business Intelligence
20 10 (6.21%) Visualisation
21 9 (5.59%) Security Cleared
21 9 (5.59%) QA
21 9 (5.59%) Open Source
21 9 (5.59%) Data Analytics
22 8 (4.97%) Change Management
22 8 (4.97%) CRM

Customer Insight
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.83%) SAS
2 1 (0.62%) CMS
2 1 (0.62%) WordPress
Applications
1 6 (3.73%) MS Office
2 3 (1.86%) MS Excel
2 3 (1.86%) SPSS
3 2 (1.24%) OmniGraffle
4 1 (0.62%) Adobe Creative Suite
4 1 (0.62%) Adobe Illustrator
4 1 (0.62%) Photoshop
Business Applications
1 2 (1.24%) Oracle EBS R12
Cloud Services
1 7 (4.35%) Google Analytics
2 6 (3.73%) Office 365
3 5 (3.11%) Amazon AWS
3 5 (3.11%) Amazon EC2
3 5 (3.11%) Amazon Kinesis
3 5 (3.11%) Amazon S3
4 4 (2.48%) Google Apps
5 1 (0.62%) Google Play
Communications & Networking
1 2 (1.24%) Internet
2 1 (0.62%) 3G
2 1 (0.62%) DOCSIS
2 1 (0.62%) GPON
2 1 (0.62%) VDSL
2 1 (0.62%) Wireless
Database & Business Intelligence
1 8 (4.97%) PostgreSQL
2 6 (3.73%) BusinessObjects
2 6 (3.73%) NoSQL
3 5 (3.11%) Amazon Redshift
3 5 (3.11%) Big Data
3 5 (3.11%) SQL Server
4 4 (2.48%) Data Mining
4 4 (2.48%) Data Warehouse
5 3 (1.86%) Apache Cassandra
5 3 (1.86%) Hadoop
5 3 (1.86%) MongoDB
5 3 (1.86%) MySQL
5 3 (1.86%) QlikView
6 2 (1.24%) Apache Hive
7 1 (0.62%) Base SAS
7 1 (0.62%) Crystal Reports
7 1 (0.62%) DB2
7 1 (0.62%) HBase
7 1 (0.62%) RDBMS
7 1 (0.62%) SQL Server Reporting Services
Development Applications
1 6 (3.73%) Axure RP
2 1 (0.62%) Appium
2 1 (0.62%) Git (software)
2 1 (0.62%) git-flow
2 1 (0.62%) Gradle
2 1 (0.62%) Hamcrest
2 1 (0.62%) Jenkins
2 1 (0.62%) jMock
2 1 (0.62%) JUnit
2 1 (0.62%) Mockito
2 1 (0.62%) Robolectric
2 1 (0.62%) Robotium
General
1 29 (18.01%) Marketing
2 28 (17.39%) Finance
3 17 (10.56%) Retail
4 6 (3.73%) Banking
4 6 (3.73%) Telecoms
5 3 (1.86%) Advertising
5 3 (1.86%) Investment Banking
6 2 (1.24%) Spanish Language
7 1 (0.62%) Brand Awareness
7 1 (0.62%) Games
7 1 (0.62%) Italian Language
7 1 (0.62%) Legal
7 1 (0.62%) Local Government
7 1 (0.62%) Portuguese Language
7 1 (0.62%) Publishing
Job Titles
1 51 (31.68%) User Researcher
2 43 (26.71%) User Experience Researcher
3 34 (21.12%) Analyst
4 24 (14.91%) Designer
5 18 (11.18%) UX Designer
6 13 (8.07%) Customer Analyst
6 13 (8.07%) Insight Analyst
7 12 (7.45%) Customer Insight Analyst
8 11 (6.83%) Data Analyst
8 11 (6.83%) Developer
9 9 (5.59%) Business Analyst
10 8 (4.97%) SQL Analyst
11 7 (4.35%) Product Manager
12 6 (3.73%) Campaign Analyst
12 6 (3.73%) Lead Developer
12 6 (3.73%) Retail Business Analyst
13 5 (3.11%) Architect
13 5 (3.11%) Business Intelligence Lead
13 5 (3.11%) Campaign Management Business Analyst
13 5 (3.11%) SAS Analyst
Libraries, Frameworks & Software Standards
1 26 (16.15%) CSS
1 26 (16.15%) HTML
2 6 (3.73%) HTML5
3 4 (2.48%) JSON
3 4 (2.48%) REST
4 3 (1.86%) Ajax
4 3 (1.86%) CSS3
4 3 (1.86%) Django
4 3 (1.86%) Play Framework
4 3 (1.86%) RESTful
4 3 (1.86%) Ruby on Rails
5 1 (0.62%) .NET
5 1 (0.62%) jQuery
5 1 (0.62%) Pandas
Miscellaneous
1 87 (54.04%) User Experience
2 61 (37.89%) Analytical Skills
3 49 (30.43%) Psychology
4 19 (11.80%) Mobile App
5 10 (6.21%) Visualisation
6 4 (2.48%) Statistics
7 3 (1.86%) Algorithms
7 3 (1.86%) Data Extraction
8 2 (1.24%) Data Integration
8 2 (1.24%) Data Structures
8 2 (1.24%) Mathematics
8 2 (1.24%) Smart Meter
8 2 (1.24%) Social Media
9 1 (0.62%) Biometrics
9 1 (0.62%) Computer Science
9 1 (0.62%) Economics
9 1 (0.62%) Internet of Things
9 1 (0.62%) PMI
9 1 (0.62%) Video Editing
Operating Systems
1 6 (3.73%) Windows
1 6 (3.73%) Windows 7
2 3 (1.86%) Apple iOS
3 1 (0.62%) Android
Processes & Methodologies
1 94 (58.39%) Agile Software Development
2 50 (31.06%) Market Research
3 44 (27.33%) Ethnography
4 43 (26.71%) Usability Testing
5 42 (26.09%) Service Design
6 41 (25.47%) Analytics
6 41 (25.47%) Human Factors
7 18 (11.18%) Rapid Prototyping
8 15 (9.32%) Stakeholder Management
9 13 (8.07%) Project Management
10 11 (6.83%) Business Intelligence
11 9 (5.59%) Data Analytics
11 9 (5.59%) Open Source
12 8 (4.97%) Change Management
12 8 (4.97%) Continuous Improvement
12 8 (4.97%) CRM
12 8 (4.97%) Data Analysis
12 8 (4.97%) Data Modelling
12 8 (4.97%) Product Management
13 7 (4.35%) Scrum
Programming Languages
1 29 (18.01%) SQL
2 6 (3.73%) Java
3 4 (2.48%) Python
3 4 (2.48%) Ruby
3 4 (2.48%) Scala
4 3 (1.86%) Groovy
4 3 (1.86%) JavaScript
4 3 (1.86%) R
4 3 (1.86%) VBA
5 2 (1.24%) PL/SQL
6 1 (0.62%) C++
Qualifications
1 67 (41.61%) Degree
2 9 (5.59%) Security Cleared
3 3 (1.86%) SC Cleared
4 2 (1.24%) BC Cleared
4 2 (1.24%) CTC Cleared
4 2 (1.24%) DV Cleared
4 2 (1.24%) Six Sigma Black Belt
5 1 (0.62%) BPSS Clearance
5 1 (0.62%) PhD
5 1 (0.62%) PMI Certification
Quality Assurance & Compliance
1 9 (5.59%) QA
2 1 (0.62%) Disclosure Scotland
2 1 (0.62%) SLA
Vendors
1 8 (4.97%) Google
1 8 (4.97%) Tableau
2 6 (3.73%) Microsoft
3 4 (2.48%) Teradata
4 2 (1.24%) Oracle
4 2 (1.24%) Siebel
5 1 (0.62%) Adobe
5 1 (0.62%) Alcatel-Lucent
5 1 (0.62%) BT
5 1 (0.62%) Ericsson
5 1 (0.62%) Facebook
5 1 (0.62%) Huawei
5 1 (0.62%) NetCracker
5 1 (0.62%) Nokia
5 1 (0.62%) Nokia Networks
5 1 (0.62%) Optimizely
5 1 (0.62%) Progress
5 1 (0.62%) Salesforce.com
5 1 (0.62%) Siemens
5 1 (0.62%) ZTE
London
Digitech Resourcing Ltd
Rate: From £400 to £460 per day 6 months
Posted: 8 hours ago
London
Oliver Bernard
Rate: £450 - £520 per day
Posted: 4 days ago
Dorset
Spectrum IT Recruitment (South) Ltd
Posted: 5 days ago
London
Progressive Recruitment
Rate: competitive
Posted: 22 days ago
Hertfordshire
Real Staffing
Rate: competitive
Posted: 14 days ago