The first table below looks at the demand for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Customer Insight
Rank 443 514 541
Rank change year-on-year
+71 +27
Contract jobs citing Customer Insight 98 65 49
As % of all contract IT jobs located in the UK 0.200% 0.114% 0.079%
As % of the Processes & Methodologies category 0.282% 0.167% 0.117%
Number of daily rates quoted 62 46 30
Average daily rate £375 £400 £333
Average daily rate % change year-on-year
-6.25% +20.30%
90% offered a daily rate of more than £250 £305 £249
10% offered a daily rate of more than £548 £455 £450
UK excluding London average daily rate £400 £400 £336
% change year-on-year
- +18.95%
Number of hourly rates quoted 1 0 0
Average hourly rate £30.00 - -
UK excluding London average hourly rate - - -
All Processes & Methodologies
UK
Contract IT job ads with a match in the
Processes & Methodologies category
34756 39006 41867
As % of all contract IT jobs located in the UK 71.08% 68.24% 67.33%
Number of daily rates quoted 20821 22293 23938
Average daily rate £413 £400 £425
Average daily rate % change year-on-year
+3.12% -5.88%
90% offered a daily rate of more than £270 £275 £273
10% offered a daily rate of more than £575 £579 £600
UK excluding London average daily rate £370 £363 £375
% change year-on-year
+2.06% -3.33%
Number of hourly rates quoted 1005 1238 1439
Average hourly rate £29.92 £25.00 £29.00
Average hourly rate % change year-on-year
+19.68% -13.79%
90% offered a hourly rate of more than £13.00 £12.98 £13.00
10% offered a hourly rate of more than £48.84 £45.00 £46.00
UK excluding London average hourly rate £30.50 £25.00 £29.00
% change year-on-year
+22.00% -13.79%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 20 June 2013.

Customer Insight Daily Rate Histogram

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +65 96 £375 -6.25% 57
London +69 75 £375 -6.25% 26
City of London +5 15 £388 +3.40% 6
South East +19 9 - - 8
Berkshire +10 6 - - 4
South West +19 4 £425 - 2
Yorkshire +4 4 £350 +18.64% 6
West Yorkshire - 4 £350 - 4
West Midlands +12 2 £425 +6.25% 1
Bristol +11 2 £443 +1.14% 2
Leeds - 2 £350 - 3
Reading - 2 - -
Manchester +13 1 - - 3
North West +5 1 - - 7
Slough -10 1 - - 1
Hampshire -11 1 - -
Hertfordshire - 1 £301 - 1
Wiltshire - 1 - -
Swindon - 1 - -
Coventry - 1 - -
East of England - 1 £301 - 1
Surrey - 1 - -
East Midlands - - - - 6
Croydon - - - -
Harrow - - - -
Basingstoke - - - -
Loughborough - - - - 1
South Croydon - - - -
Southampton - - - -
Stoke-on-Trent - - - -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 107 (62.57%) Marketing
2 73 (42.69%) SAS
3 55 (32.16%) Analytics
4 51 (29.82%) SQL
5 44 (25.73%) E-Commerce
6 41 (23.98%) Retail
7 37 (21.64%) Digital Marketing
8 31 (18.13%) Finance
9 26 (15.20%) Statistical Modelling
10 24 (14.04%) Degree
11 23 (13.45%) Telecoms
12 22 (12.87%) Business Intelligence
12 22 (12.87%) CHAID
12 22 (12.87%) Data Analysis
13 18 (10.53%) CRM
14 17 (9.942%) SQL Server
15 16 (9.357%) Base SAS
16 14 (8.187%) Mathematics
16 14 (8.187%) Banking
16 14 (8.187%) Statistics
16 14 (8.187%) SPSS
16 14 (8.187%) Data Warehouse
17 13 (7.602%) Stakeholder Management
18 12 (7.018%) VBA
19 11 (6.433%) MS Excel
19 11 (6.433%) SAS Macro
19 11 (6.433%) Predictive Modelling
19 11 (6.433%) Data Transformation
20 10 (5.848%) Marketing Analytics
20 10 (5.848%) FMCG

Customer Insight
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Development
1 7 (4.094%) CSS
1 7 (4.094%) HTML
2 2 (1.170%) Ajax
3 1 (0.585%) Oracle ADF
3 1 (0.585%) Middleware
3 1 (0.585%) COM
3 1 (0.585%) Web Services
3 1 (0.585%) J2EE
3 1 (0.585%) JSON
3 1 (0.585%) Django
3 1 (0.585%) jQuery
3 1 (0.585%) Ruby on Rails
3 1 (0.585%) JSF
3 1 (0.585%) REST
3 1 (0.585%) CSS3
3 1 (0.585%) HTML5
3 1 (0.585%) Oracle Fusion
3 1 (0.585%) WebCenter
3 1 (0.585%) Apache Avro
Application Platforms
1 73 (42.69%) SAS
2 3 (1.754%) SharePoint
3 2 (1.170%) SharePoint Server
4 1 (0.585%) Drupal
4 1 (0.585%) Amazon AWS
4 1 (0.585%) Oracle SOA Suite
4 1 (0.585%) Adobe CQ
Applications
1 14 (8.187%) SPSS
2 11 (6.433%) MS Excel
3 6 (3.509%) MS Office
4 5 (2.924%) MS Visio
4 5 (2.924%) MS PowerPoint
5 4 (2.339%) OmniGraffle
6 1 (0.585%) MS Project
6 1 (0.585%) Spreadsheet
Business Applications
1 5 (2.924%) Google Analytics
2 3 (1.754%) WebTrends
3 2 (1.170%) Taleo
3 2 (1.170%) Unica Affinium
4 1 (0.585%) Oracle Applications
4 1 (0.585%) Cognos Business Intelligence
4 1 (0.585%) SiteCatalyst
4 1 (0.585%) Oracle BPM
Communications & Networking
1 3 (1.754%) 3G
1 3 (1.754%) Broadband
2 2 (1.170%) HSRP
2 2 (1.170%) Cisco ASA
2 2 (1.170%) LAN
2 2 (1.170%) WLAN
2 2 (1.170%) WAN
2 2 (1.170%) VPN
2 2 (1.170%) ADSL
2 2 (1.170%) MPLS
2 2 (1.170%) BGP
2 2 (1.170%) EIGRP
2 2 (1.170%) Wireless
2 2 (1.170%) Firewall
Database & Business Intelligence
1 17 (9.942%) SQL Server
2 16 (9.357%) Base SAS
3 14 (8.187%) Data Warehouse
4 7 (4.094%) SQL Server Integration Services
5 5 (2.924%) QlikView
6 4 (2.339%) Big Data
6 4 (2.339%) Data Mining
7 3 (1.754%) Hadoop
8 2 (1.170%) Apache Hive
8 2 (1.170%) BusinessObjects Web Intelligence
8 2 (1.170%) SQL Server Analysis Services
8 2 (1.170%) BusinessObjects
8 2 (1.170%) Microsoft Analysis Services
8 2 (1.170%) SQL Server Reporting Services
9 1 (0.585%) PostgreSQL
9 1 (0.585%) MySQL
9 1 (0.585%) SAS Enterprise Guide
9 1 (0.585%) Oracle BI EE
9 1 (0.585%) Data Mart
9 1 (0.585%) MongoDB
Development Applications
1 5 (2.924%) Axure RP
2 1 (0.585%) Git (software)
General
1 107 (62.57%) Marketing
2 41 (23.98%) Retail
3 31 (18.13%) Finance
4 23 (13.45%) Telecoms
5 14 (8.187%) Banking
6 8 (4.678%) Legal
7 3 (1.754%) Retail Banking
8 2 (1.170%) Games
8 2 (1.170%) Advertising
9 1 (0.585%) Back Office
9 1 (0.585%) Investment Banking
Job Titles
1 84 (49.12%) Analyst
2 45 (26.32%) Insight Analyst
3 39 (22.81%) SAS Analyst
4 28 (16.37%) SAS Insight Analyst
5 22 (12.87%) Customer Analyst
5 22 (12.87%) Customer Insight Analyst
6 17 (9.942%) Developer
7 16 (9.357%) Business Analyst
8 14 (8.187%) Consultant
9 10 (5.848%) Senior Analyst
10 9 (5.263%) Project Manager
11 7 (4.094%) Data Analyst
11 7 (4.094%) Senior SAS Analyst
11 7 (4.094%) Customer Insight Manager
12 6 (3.509%) Senior Customer Insight Analyst
12 6 (3.509%) User Experience Consultant
12 6 (3.509%) Senior Insight Analyst
13 5 (2.924%) SPSS Analyst
14 4 (2.339%) Architect
14 4 (2.339%) Report Analyst
Miscellaneous
1 14 (8.187%) Mathematics
1 14 (8.187%) Statistics
2 10 (5.848%) FMCG
2 10 (5.848%) Economics
3 6 (3.509%) Computer Science
4 4 (2.339%) iPad
4 4 (2.339%) Management Information System
5 3 (1.754%) EPoS
5 3 (1.754%) Copywriting
5 3 (1.754%) Data Extraction
5 3 (1.754%) Mobile App
6 2 (1.170%) Open Source
6 2 (1.170%) Social Media
6 2 (1.170%) Credit Risk
6 2 (1.170%) EMV
6 2 (1.170%) Smartcard
6 2 (1.170%) Clustering
7 1 (0.585%) IVR
7 1 (0.585%) Mainframe
7 1 (0.585%) Visualisation
Operating Systems
1 1 (0.585%) Linux
Processes & Methodologies
1 55 (32.16%) Analytics
2 44 (25.73%) E-Commerce
3 37 (21.64%) Digital Marketing
4 26 (15.20%) Statistical Modelling
5 22 (12.87%) Business Intelligence
5 22 (12.87%) CHAID
5 22 (12.87%) Data Analysis
6 18 (10.53%) CRM
7 13 (7.602%) Stakeholder Management
8 11 (6.433%) Predictive Modelling
8 11 (6.433%) Data Transformation
9 10 (5.848%) Marketing Analytics
9 10 (5.848%) Service Delivery
10 9 (5.263%) Logistic Regression
11 8 (4.678%) Validation
11 8 (4.678%) SEO
12 7 (4.094%) Change Management
12 7 (4.094%) Data Management
12 7 (4.094%) Data Modelling
12 7 (4.094%) Project Management
Programming Languages
1 51 (29.82%) SQL
2 12 (7.018%) VBA
3 11 (6.433%) SAS Macro
4 7 (4.094%) JavaScript
5 5 (2.924%) Java
6 3 (1.754%) Scala
7 2 (1.170%) R
8 1 (0.585%) Shell Script
8 1 (0.585%) PHP
8 1 (0.585%) Ruby
8 1 (0.585%) Clojure
Qualifications
1 24 (14.04%) Degree
2 4 (2.339%) SC Cleared
2 4 (2.339%) Security Cleared
3 1 (0.585%) CCAB
3 1 (0.585%) ISEB
3 1 (0.585%) ITIL Certification
3 1 (0.585%) PRINCE2 Practitioner
3 1 (0.585%) ISTQB
3 1 (0.585%) APMP
3 1 (0.585%) BC Cleared
Quality Assurance & Compliance
1 2 (1.170%) PCI DSS
1 2 (1.170%) QA
Systems Management
1 2 (1.170%) FortiGate
2 1 (0.585%) Oracle Enterprise Manager
2 1 (0.585%) Oozie
Vendors
1 9 (5.263%) Business Objects
1 9 (5.263%) Microsoft
2 8 (4.678%) Cognos
3 7 (4.094%) Oracle
4 6 (3.509%) Omniture
5 5 (2.924%) Google
6 3 (1.754%) MicroStrategy
6 3 (1.754%) SAP
7 2 (1.170%) SonicWALL
7 2 (1.170%) Unica
7 2 (1.170%) Adobe
7 2 (1.170%) Cisco
7 2 (1.170%) Teradata
8 1 (0.585%) ATG
8 1 (0.585%) Alterian
8 1 (0.585%) Epiphany
8 1 (0.585%) Progress
8 1 (0.585%) Coremetrics
8 1 (0.585%) hybris
London
Experience in SAS... Previous experience in customer insight, marketing analytics, insight analytics or campaign insight. KEY WORDS SAS, SQL, SAS analyst, customer insight analyst, analytics, insight analytics, campaign...
Harnham
Rate: £250 - £400 per annum
Posted: 18 June 2013
London
In terms of skills and experience you will have a background as a Customer Insight manager for large complex organisations with data analysis skills with SAS or SQL.
Argyll Scott International
Rate: £375 - £425 per day
Posted: 13 June 2013
Central London / West End
Data Consolidation and Validation... Multivariate testing... 2-4 years in an online e-commerce environment. 12 months of advance web analytics methodologies... 3-5 years of working with...
GHA Recruitment
Rate: From £350 to £400 per day
Posted: 19 June 2013
Hook, South East
My client is a leading telecommunications provider and is searching for a data analyst who will be responsible for providing in depth analysis and insight into the performance...
Hays Specialist Recruitment
Rate: £300.00 - £350.00 per day
Posted: 7 June 2013
Northamptonshire, East Midlands
The successful Project Manager will be ideally have worked in a B2B/ heavily client focused environment and it would be massively advantageous for the Project Manager to have...
Mint
Rate: £400 - £500 per day
Posted: 18 June 2013
Northamptonshire, East Midlands
Mint
Rate: £450 - £600 per day
Posted: 17 June 2013
Northamptonshire
MINT Recruitment
Rate: £400 - £500 per day
Posted: 18 June 2013
Northamptonshire
MINT Recruitment
Rate: £450 - £600 per day
Posted: 17 June 2013
Leeds, West Yorkshire
Hotfoot Resourcing.
Rate: Unspecified C £260 P/D
Posted: 19 June 2013
Leeds, West Yorkshire
Hotfoot Resourcing.
Rate: £440 per day C£440 P/D
Posted: 19 June 2013
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