The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Customer Insight
Rank 497 530 510
Rank change year-on-year
+33 -20
Contract jobs citing Customer Insight 89 46 52
As % of all contract IT jobs located in the UK 0.16% 0.089% 0.11%
As % of the Processes & Methodologies category 0.22% 0.12% 0.15%
Number of daily rates quoted 57 30 40
Average daily rate
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£400 £375 £418
Average daily rate % change year-on-year
+6.66% -10.17%
90% offered a daily rate of more than £249 £296 £224
10% offered a daily rate of more than £505 £439 £503
UK excluding London average daily rate £400 £375 £410
% change year-on-year
+6.66% -8.53%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £16.38
UK excluding London average hourly rate - - £16.38

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
40696 38031 35236
As % of all contract IT jobs located in the UK 74.64% 73.82% 71.59%
Number of daily rates quoted 26662 23403 20710
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £280 £270 £265
10% offered a daily rate of more than £580 £575 £575
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 1104 1181 1433
Average hourly rate £24.00 £25.88 £30.00
Average hourly rate % change year-on-year
-7.24% -13.75%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £47.50 £44.90 £45.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 22 December 2014.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 86 £400 +6.66% 31
London +18 32 £400 +6.66% 14
Newcastle upon Tyne - 19 £375 -
Tyne and Wear - 19 £375 -
North East - 19 £375 -
Yorkshire +3 18 £400 +6.66% 2
West Yorkshire -2 18 £400 +6.66% 2
South East -12 11 £268 -10.08% 8
Bradford - 8 £425 - 1
Hampshire - 5 £235 - 1
City of London -2 4 £475 +8.57% 5
South West -28 3 £300 -7.69% 4
Surrey - 3 £575 - 2
North West -7 2 £481 +16.66% 2
Scotland - 2 £300 -
Manchester - 2 £481 - 2
Middlesex - 2 - -
Buckinghamshire -8 1 - - 1
East Midlands - 1 £400 -
Edinburgh - 1 £375 -
Guildford - 1 - -
High Wycombe - - - -
Horsham - - - -
Brentford - - - -
Bristol - - - - 4
Bromley - - - -
Cambridge - - - -
Northampton - - - -
Peterborough - - - - 1
Reading - - - - 1

Customer Insight
Top 30 Related IT Skills

For the 6 months to 22 December 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 51 (28.81%) Analytical Skills
2 50 (28.25%) SAS
2 50 (28.25%) Agile Software Development
3 47 (26.55%) User Experience
4 44 (24.86%) Finance
4 44 (24.86%) Marketing
5 43 (24.29%) Analytics
6 42 (23.73%) SQL
7 41 (23.16%) Degree
8 37 (20.90%) Retail
9 26 (14.69%) Data Analysis
10 22 (12.43%) Project Management
11 21 (11.86%) Stakeholder Management
12 20 (11.30%) CRM
13 19 (10.73%) HTML
13 19 (10.73%) Usability Testing
14 18 (10.17%) SPSS
15 17 (9.60%) CSS
15 17 (9.60%) Business Intelligence
15 17 (9.60%) Rapid Prototyping
15 17 (9.60%) Mobile App
16 16 (9.04%) Psychology
16 16 (9.04%) Market Research
17 14 (7.91%) Banking
18 13 (7.34%) MS Excel
18 13 (7.34%) Telecoms
18 13 (7.34%) Human Factors
19 12 (6.78%) Data Warehouse
19 12 (6.78%) Microsoft
20 11 (6.21%) Data Mining

Customer Insight
Top Related IT Skills by Category

For the 6 months to 22 December 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 50 (28.25%) SAS
2 3 (1.69%) Apache Pig
2 3 (1.69%) Apache Spark
3 1 (0.56%) CMS
Applications
1 18 (10.17%) SPSS
2 13 (7.34%) MS Excel
3 5 (2.82%) MS PowerPoint
4 4 (2.26%) MS Office
5 2 (1.13%) MS Visio
6 1 (0.56%) MS Project
Business Applications
1 6 (3.39%) SAP Oil and Gas
2 5 (2.82%) WebTrends
2 5 (2.82%) Google Analytics
3 2 (1.13%) SiteCatalyst
3 2 (1.13%) Maximo
3 2 (1.13%) Dynamics CRM
Cloud Services
1 1 (0.56%) SaaS
Communications & Networking
1 4 (2.26%) Internet
2 3 (1.69%) SMS
3 2 (1.13%) Radio Access Network
4 1 (0.56%) MVNO
4 1 (0.56%) HTTPS
Database & Business Intelligence
1 12 (6.78%) Data Warehouse
2 11 (6.21%) Data Mining
2 11 (6.21%) Big Data
3 7 (3.95%) Base SAS
4 6 (3.39%) SAS Enterprise Miner
4 6 (3.39%) Hadoop
4 6 (3.39%) SQL Server
5 5 (2.82%) SQL Server Reporting Services
6 4 (2.26%) Relational Database
7 3 (1.69%) Impala
7 3 (1.69%) Apache Hive
7 3 (1.69%) SQL Server 2012
7 3 (1.69%) QlikView
7 3 (1.69%) SAS Enterprise Guide
8 1 (0.56%) DataStage
8 1 (0.56%) EDRMS
8 1 (0.56%) Oracle Database
8 1 (0.56%) Amazon Redshift
Development Applications
1 2 (1.13%) Subversion
1 2 (1.13%) TeamCity
2 1 (0.56%) Toad
2 1 (0.56%) Talend Open Studio
General
1 44 (24.86%) Finance
1 44 (24.86%) Marketing
2 37 (20.90%) Retail
3 14 (7.91%) Banking
4 13 (7.34%) Telecoms
5 6 (3.39%) Manufacturing
5 6 (3.39%) Advertising
5 6 (3.39%) Electronics
6 4 (2.26%) Games
7 3 (1.69%) Multimedia
7 3 (1.69%) Publishing
7 3 (1.69%) Law
8 2 (1.13%) Legal
8 2 (1.13%) Back Office
8 2 (1.13%) Pharmaceutical
8 2 (1.13%) Investment Banking
8 2 (1.13%) Retail Banking
9 1 (0.56%) Local Government
9 1 (0.56%) Financial Institution
Job Titles
1 59 (33.33%) Analyst
2 22 (12.43%) Designer
3 20 (11.30%) UX Designer
4 18 (10.17%) Insight Analyst
5 17 (9.60%) Data Analyst
6 14 (7.91%) Business Analyst
7 12 (6.78%) Project Manager
8 11 (6.21%) Developer
9 10 (5.65%) Consultant
10 9 (5.08%) Customer Analyst
11 8 (4.52%) CRM Analyst
12 7 (3.95%) Customer Insight Analyst
12 7 (3.95%) SAS Analyst
12 7 (3.95%) Senior Analyst
13 6 (3.39%) Marketing Manager
13 6 (3.39%) User Experience Consultant
13 6 (3.39%) Research Consultant
14 5 (2.82%) Senior Insight Analyst
14 5 (2.82%) SAS Insight Analyst
14 5 (2.82%) User Experience Researcher
Libraries, Frameworks & Software Standards
1 19 (10.73%) HTML
2 17 (9.60%) CSS
3 3 (1.69%) Kafka
4 2 (1.13%) AngularJS
4 2 (1.13%) WCF
4 2 (1.13%) ASP.NET MVC
4 2 (1.13%) .NET
4 2 (1.13%) ASP.NET
5 1 (0.56%) ATL
5 1 (0.56%) Web Services
Miscellaneous
1 51 (28.81%) Analytical Skills
2 47 (26.55%) User Experience
3 17 (9.60%) Mobile App
4 16 (9.04%) Psychology
5 13 (7.34%) Human Factors
6 7 (3.95%) DTV
7 4 (2.26%) Management Information System
7 4 (2.26%) Statistics
8 3 (1.69%) Mathematics
8 3 (1.69%) Credit Risk
8 3 (1.69%) Open Source
8 3 (1.69%) iPad
8 3 (1.69%) FMCG
8 3 (1.69%) Machine to Machine
9 2 (1.13%) Digital Media
9 2 (1.13%) Replication
9 2 (1.13%) Clustering
10 1 (0.56%) Mobile Games
10 1 (0.56%) PMI
10 1 (0.56%) EMV
Operating Systems
1 5 (2.82%) Windows
2 4 (2.26%) UNIX
3 2 (1.13%) Windows 2000
3 2 (1.13%) Windows XP
3 2 (1.13%) Windows Server 2003
3 2 (1.13%) Windows Server 2008
3 2 (1.13%) Windows 7
3 2 (1.13%) Windows Server 2012
4 1 (0.56%) Linux
Processes & Methodologies
1 50 (28.25%) Agile Software Development
2 43 (24.29%) Analytics
3 26 (14.69%) Data Analysis
4 22 (12.43%) Project Management
5 21 (11.86%) Stakeholder Management
6 20 (11.30%) CRM
7 19 (10.73%) Usability Testing
8 17 (9.60%) Rapid Prototyping
8 17 (9.60%) Business Intelligence
9 16 (9.04%) Market Research
10 10 (5.65%) Customer Segmentation
11 9 (5.08%) Statistical Modelling
11 9 (5.08%) Propensity Modelling
12 8 (4.52%) Continuous Improvement
12 8 (4.52%) PRINCE2
13 7 (3.95%) Change Management
13 7 (3.95%) Programme Management
13 7 (3.95%) Digital Marketing
13 7 (3.95%) Data Analytics
13 7 (3.95%) Marketing Analytics
Programming Languages
1 42 (23.73%) SQL
2 3 (1.69%) VB
2 3 (1.69%) VBA
3 2 (1.13%) Python
3 2 (1.13%) SAS Macro
3 2 (1.13%) VBScript
3 2 (1.13%) C#
3 2 (1.13%) JavaScript
4 1 (0.56%) Java
4 1 (0.56%) R
Qualifications
1 41 (23.16%) Degree
2 3 (1.69%) Security Cleared
3 1 (0.56%) HND
3 1 (0.56%) PhD
3 1 (0.56%) PRINCE2 Certification
3 1 (0.56%) PMI Certification
Quality Assurance & Compliance
1 2 (1.13%) QA
2 1 (0.56%) SLA
System Software
1 3 (1.69%) HDFS
2 2 (1.13%) Tivoli Workload Scheduler
2 2 (1.13%) VMware ESX
2 2 (1.13%) VMware Infrastructure
2 2 (1.13%) XenApp
2 2 (1.13%) VMware ESXi
Systems Management
1 3 (1.69%) Hadoop YARN
2 2 (1.13%) Symantec Endpoint Protection
2 2 (1.13%) Tivoli
2 2 (1.13%) Tivoli Storage Manager
3 1 (0.56%) HP Quality Center
Vendors
1 12 (6.78%) Microsoft
2 8 (4.52%) Oracle
3 7 (3.95%) Adobe
3 7 (3.95%) Tableau
4 6 (3.39%) SAP
5 5 (2.82%) Siebel
5 5 (2.82%) Google
5 5 (2.82%) Teradata
6 4 (2.26%) IBM
7 3 (1.69%) Cloudera
7 3 (1.69%) Omniture
7 3 (1.69%) Mercator
7 3 (1.69%) Unica
7 3 (1.69%) Business Objects
8 2 (1.13%) Intel
8 2 (1.13%) Citrix
8 2 (1.13%) MicroStrategy
8 2 (1.13%) Symantec
8 2 (1.13%) VMware
9 1 (0.56%) Endeca
Bradford
Interquest - IQ ERP
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Posted: 11 days ago
Bristol
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Posted: 13 days ago
City of London
Real Staffing
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Posted: 27 days ago