The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Customer Insight
UK
Rank 422 490 516
Rank change year-on-year
+68 +26
Contract jobs citing Customer Insight 176 138 100
As % of all contract IT jobs located in the UK 0.39% 0.27% 0.19%
As % of the Processes & Methodologies category 0.47% 0.32% 0.24%
Number of daily rates quoted 113 74 55
Median daily rate £427 £400 £425
Median daily rate % change year-on-year
+6.66% -5.88%
90% offered a daily rate of more than £338 £253 £300
10% offered a daily rate of more than £550 £451 £517
UK excluding London median daily rate £425 £450 £400
% change year-on-year
-5.55% +12.50%
Number of hourly rates quoted 1 0 1
Median hourly rate £125.00 - £28.19
UK excluding London median hourly rate £125.00 - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
37558 43101 41682
As % of all contract IT jobs located in the UK 82.77% 82.82% 79.38%
Number of daily rates quoted 24946 28188 26403
Median daily rate £450 £425 £423
Median daily rate % change year-on-year
+5.88% +0.59%
90% offered a daily rate of more than £300 £295 £280
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 952 1185 1115
Median hourly rate £35.75 £38.05 £26.00
Median hourly rate % change year-on-year
-6.04% +46.34%
90% offered a hourly rate of more than £13.00 £13.00 £12.00
10% offered a hourly rate of more than £55.00 £57.00 £47.50
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

Customer Insight
Jobs Demand Trend

The demand trend of contract jobs citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 23 February 2017.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +68 169 £427 +6.66% 32
South East +63 53 £425 -5.55% 3
London +11 52 £450 +18.42% 16
West Sussex - 28 £427 -
Worthing - 27 £427 -
Yorkshire +25 22 £550 +21.88%
Tyne and Wear -13 20 £400 -11.11% 1
Newcastle upon Tyne -20 20 £400 -11.11% 1
North East -24 20 £400 -11.11% 1
West Yorkshire +24 15 £513 +13.57%
Leeds +14 15 £513 +13.88%
Oxfordshire +8 12 £500 +11.11%
North West +30 8 £500 +11.11% 3
Berkshire +19 6 £350 +26.01% 2
Oxford +4 5 £510 +13.33%
West Midlands -9 5 £450 +12.50% 1
Sheffield - 5 £700 -
South Yorkshire - 5 £700 -
Kent - 5 £375 -
Merseyside - 5 £500 - 1
South West +5 4 £300 -20.00% 3
East Midlands +5 4 £384 -4.06% 4
Bristol +4 4 £300 -20.00% 2
City of London -5 4 £363 -9.37%
Liverpool - 4 £500 - 1
Scotland - 4 £500 -
Edinburgh - 3 £413 -
Birmingham - 3 £450 -
Nottingham - 3 £368 -
Maidenhead - 3 £275 -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 23 February 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Customer Insight.

1 201 (59.12%) Agile Software Development
2 135 (39.71%) User Experience
3 131 (38.53%) Analytical Skills
4 112 (32.94%) Service Design
5 110 (32.35%) Usability Testing
6 97 (28.53%) Guerrilla Research
6 97 (28.53%) Market Research
7 96 (28.24%) Degree
8 88 (25.88%) Ethnography
9 85 (25.00%) Human Factors
10 78 (22.94%) Analytics
11 77 (22.65%) Psychology
12 59 (17.35%) SQL
13 57 (16.76%) Cognitive Psychology
14 54 (15.88%) Marketing
15 40 (11.76%) User Stories
16 39 (11.47%) Prototyping
16 39 (11.47%) Data Analysis
17 38 (11.18%) Retail
18 36 (10.59%) Scrum
19 34 (10.00%) HTML
20 28 (8.24%) Rapid Prototyping
20 28 (8.24%) CSS
21 26 (7.65%) Service Delivery
22 25 (7.35%) CRM
22 25 (7.35%) SAS
22 25 (7.35%) Project Management
22 25 (7.35%) Git (software)
23 24 (7.06%) Mobile App
24 23 (6.76%) Finance

Customer Insight
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (7.35%) SAS
2 8 (2.35%) Confluence
2 8 (2.35%) SharePoint
3 7 (2.06%) Apache Spark
3 7 (2.06%) Drupal
4 2 (0.59%) CMS
5 1 (0.29%) Apache
5 1 (0.29%) Apache Pig
5 1 (0.29%) Elasticsearch
5 1 (0.29%) Tomcat
Applications
1 10 (2.94%) MS Excel
2 8 (2.35%) SPSS
3 5 (1.47%) MS PowerPoint
4 4 (1.18%) OmniGraffle
5 2 (0.59%) MS Visio
5 2 (0.59%) Photoshop
6 1 (0.29%) Adobe Premiere
6 1 (0.29%) InVision
6 1 (0.29%) MS Office
6 1 (0.29%) Spreadsheet
Business Applications
1 6 (1.76%) FastStats
2 4 (1.18%) Dynamics CRM
2 4 (1.18%) Eloqua
3 3 (0.88%) Adobe Campaign
3 3 (0.88%) SAP Oil and Gas
4 1 (0.29%) Salesforce.com CRM
4 1 (0.29%) Unica
Cloud Services
1 5 (1.47%) Amazon AWS
1 5 (1.47%) Amazon EC2
1 5 (1.47%) Amazon S3
1 5 (1.47%) Google Tag Manager
2 4 (1.18%) Amazon EMR
2 4 (1.18%) Google Analytics
3 3 (0.88%) Adobe Analytics
4 2 (0.59%) Office 365
5 1 (0.29%) GitHub
Communications & Networking
1 11 (3.24%) Intranet
2 6 (1.76%) HTTP
3 2 (0.59%) SMS
4 1 (0.29%) DNS
4 1 (0.29%) Firewall
4 1 (0.29%) SAN
Database & Business Intelligence
1 18 (5.29%) SQL Server
2 15 (4.41%) Data Mining
3 14 (4.12%) Big Data
4 13 (3.82%) MySQL
4 13 (3.82%) Snowflake Schema
4 13 (3.82%) SQL Server 2005
4 13 (3.82%) SQL Server 2014
5 12 (3.53%) MS Access
6 10 (2.94%) Hadoop
7 9 (2.65%) Apache Hive
7 9 (2.65%) BusinessObjects
7 9 (2.65%) Data Warehouse
8 6 (1.76%) NoSQL
9 5 (1.47%) Base SAS
9 5 (1.47%) HBase
9 5 (1.47%) MariaDB
9 5 (1.47%) Neo4j
9 5 (1.47%) Relational Database
9 5 (1.47%) SAS Data Integration Studio
9 5 (1.47%) SAS Enterprise Guide
Development Applications
1 25 (7.35%) Git (software)
2 21 (6.18%) JIRA
3 17 (5.00%) Talend Open Studio
4 8 (2.35%) Axure RP
4 8 (2.35%) Liquibase
5 5 (1.47%) Bitbucket
5 5 (1.47%) Jenkins
6 4 (1.18%) CircleCI
6 4 (1.18%) CocoaPods
6 4 (1.18%) git-flow
6 4 (1.18%) Travis CI
7 1 (0.29%) Dreamweaver
7 1 (0.29%) Jasmine
7 1 (0.29%) Maven
General
1 54 (15.88%) Marketing
2 38 (11.18%) Retail
3 23 (6.76%) Finance
4 11 (3.24%) Publishing
5 9 (2.65%) Banking
6 8 (2.35%) Telecoms
7 4 (1.18%) Legal
7 4 (1.18%) Pharmaceutical
8 3 (0.88%) Electronics
8 3 (0.88%) Investment Banking
8 3 (0.88%) Manufacturing
9 2 (0.59%) Advertising
9 2 (0.59%) Local Government
9 2 (0.59%) Retail Banking
10 1 (0.29%) Back Office
10 1 (0.29%) Games
10 1 (0.29%) Multimedia
Job Titles
1 120 (35.29%) User Researcher
2 54 (15.88%) Analyst
3 45 (13.24%) User Experience Researcher
4 37 (10.88%) Designer
5 33 (9.71%) Developer
6 31 (9.12%) Insight Analyst
7 30 (8.82%) UX Designer
8 25 (7.35%) Digital User Researcher
9 22 (6.47%) Customer Analyst
9 22 (6.47%) Customer Insight Analyst
10 20 (5.88%) Interaction Designer
11 17 (5.00%) ETL Developer
12 16 (4.71%) Data Analyst
13 14 (4.12%) Consultant
14 11 (3.24%) Business Analyst
14 11 (3.24%) User Experience Consultant
15 8 (2.35%) Research Consultant
15 8 (2.35%) Service Manager
16 7 (2.06%) Architect
16 7 (2.06%) MySQL Developer
Libraries, Frameworks & Software Standards
1 34 (10.00%) HTML
2 28 (8.24%) CSS
3 7 (2.06%) JSON
4 6 (1.76%) AngularJS
4 6 (1.76%) D3.js
4 6 (1.76%) Material Design
4 6 (1.76%) Web Services
5 5 (1.47%) jQuery
5 5 (1.47%) Kafka
5 5 (1.47%) Regular Expression
6 4 (1.18%) REST
7 3 (0.88%) Sass
8 2 (0.59%) HTML5
8 2 (0.59%) LESS
8 2 (0.59%) MDX
9 1 (0.29%) .NET
9 1 (0.29%) J2EE
9 1 (0.29%) KnockoutJS
9 1 (0.29%) Node.js
9 1 (0.29%) NumPy
Miscellaneous
1 135 (39.71%) User Experience
2 131 (38.53%) Analytical Skills
3 24 (7.06%) Mobile App
4 10 (2.94%) Social Media
5 7 (2.06%) Management Information System
6 6 (1.76%) Algorithms
6 6 (1.76%) FMCG
7 5 (1.47%) Digital Media
8 4 (1.18%) Credit Risk
9 3 (0.88%) Fintech
9 3 (0.88%) Tandem
10 2 (0.59%) Graphic Design
11 1 (0.29%) Computer Science
11 1 (0.29%) Data Centre
11 1 (0.29%) Enterprise Software
11 1 (0.29%) Mainframe
11 1 (0.29%) NHS
11 1 (0.29%) Smartphone
11 1 (0.29%) Taxonomies
Operating Systems
1 7 (2.06%) Linux
2 5 (1.47%) Apple iOS
3 2 (0.59%) Unix
4 1 (0.29%) Android
4 1 (0.29%) Windows
Processes & Methodologies
1 201 (59.12%) Agile Software Development
2 112 (32.94%) Service Design
3 110 (32.35%) Usability Testing
4 97 (28.53%) Guerrilla Research
4 97 (28.53%) Market Research
5 88 (25.88%) Ethnography
6 85 (25.00%) Human Factors
7 78 (22.94%) Analytics
8 77 (22.65%) Psychology
9 57 (16.76%) Cognitive Psychology
10 40 (11.76%) User Stories
11 39 (11.47%) Data Analysis
11 39 (11.47%) Prototyping
12 36 (10.59%) Scrum
13 28 (8.24%) Rapid Prototyping
14 26 (7.65%) Service Delivery
15 25 (7.35%) CRM
15 25 (7.35%) Project Management
16 21 (6.18%) Business Intelligence
17 20 (5.88%) E-Commerce
Programming Languages
1 59 (17.35%) SQL
2 13 (3.82%) Python
3 11 (3.24%) R
4 10 (2.94%) Java
5 7 (2.06%) PHP
6 6 (1.76%) JavaScript
6 6 (1.76%) Scala
7 4 (1.18%) Apple Swift
7 4 (1.18%) Objective-C
8 3 (0.88%) C
8 3 (0.88%) VBA
9 1 (0.29%) ES6
9 1 (0.29%) MATLAB
9 1 (0.29%) Perl
9 1 (0.29%) SAS Macro
Qualifications
1 96 (28.24%) Degree
2 9 (2.65%) Security Cleared
3 4 (1.18%) SC Cleared
4 2 (0.59%) BPSS Clearance
5 1 (0.29%) DV Cleared
5 1 (0.29%) ITIL Certification
Quality Assurance & Compliance
1 9 (2.65%) Data Quality
2 7 (2.06%) QA
3 3 (0.88%) Actionable Recommendations
4 2 (0.59%) Disclosure Scotland
System Software
1 6 (1.76%) HDFS
Systems Management
1 4 (1.18%) Ansible
1 4 (1.18%) Hadoop YARN
1 4 (1.18%) HockeyApp
1 4 (1.18%) Opscode Chef
1 4 (1.18%) Puppet
1 4 (1.18%) Terraform
Vendors
1 18 (5.29%) Tableau
2 17 (5.00%) Talend
3 14 (4.12%) Google
4 10 (2.94%) SAP
5 7 (2.06%) Adobe
6 6 (1.76%) Oracle
7 5 (1.47%) Cognos
7 5 (1.47%) DoubleClick
7 5 (1.47%) Salesforce.com
8 4 (1.18%) Alterian
8 4 (1.18%) Apple
8 4 (1.18%) Coremetrics
8 4 (1.18%) Microsoft
8 4 (1.18%) Teradata
9 2 (0.59%) Tealeaf
10 1 (0.29%) Avid
10 1 (0.29%) Guidewire
10 1 (0.29%) Hortonworks
10 1 (0.29%) IBM
10 1 (0.29%) Omniture
Manchester, Lancashire
Bupa
Rate: Competitive Package - 6 to 8 months fixed term contract
Posted: Yesterday
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Posted: 2 days ago
London
Eutopia Solutions Ltd
Rate: £0.00 per annum
Posted: 5 days ago