The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Customer Insight
Rank 520 510 485
Rank change year-on-year
-10 -25
Contract jobs citing Customer Insight 93 67 103
As % of all contract IT jobs located in the UK 0.16% 0.13% 0.19%
As % of the Processes & Methodologies category 0.22% 0.17% 0.26%
Number of daily rates quoted 72 48 62
Average daily rate
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of your Daily Rate
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£400 £375 £425
Average daily rate % change year-on-year
+6.66% -11.76%
90% offered a daily rate of more than £284 £230 £328
10% offered a daily rate of more than £520 £448 £461
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42997 38902 39217
As % of all contract IT jobs located in the UK 73.67% 74.17% 71.98%
Number of daily rates quoted 27643 24141 22845
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £275 £275 £270
10% offered a daily rate of more than £585 £575 £575
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 1190 1157 1447
Average hourly rate £24.00 £26.00 £28.00
Average hourly rate % change year-on-year
-7.69% -7.14%
90% offered a hourly rate of more than £12.00 £12.50 £12.50
10% offered a hourly rate of more than £50.00 £45.00 £45.00
UK excluding London average hourly rate £25.38 £29.00 £26.90
% change year-on-year
-12.50% +7.80%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 24 October 2014.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 91 £400 +6.66% 22
London -4 47 £400 +10.34% 12
South East -2 18 £300 -
North East -30 12 £375 +21.95% 2
Tyne and Wear - 12 £375 - 1
Newcastle upon Tyne - 12 £375 - 1
Berkshire +18 9 £500 -
City of London +5 5 £350 - 2
Yorkshire -4 4 £425 +8.97%
West Yorkshire -11 4 £425 +8.97%
Bromley - 4 £413 -
North West -6 3 £550 +76.28% 4
West Midlands -17 3 £369 -7.81% 1
South West -34 3 £450 +38.46% 2
Manchester - 3 £550 - 3
Edinburgh - 2 £638 - 1
Staffordshire - 2 £350 -
Scotland - 2 £638 - 1
East Midlands +2 1 £450 +5.88%
Bristol -23 1 £400 +17.99% 1
Cardiff - 1 £280 -
Northampton - 1 £450 -
Wales - 1 £280 -
South Wales - 1 £280 -
Northamptonshire - 1 £450 -
Thames Valley - - - -
East Yorkshire - - - -
East of England - - - - 1
Peterborough - - - -
Romford - - - -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 59 (30.89%) Agile Software Development
2 55 (28.80%) Analytical Skills
3 52 (27.23%) User Experience
4 51 (26.70%) Marketing
5 49 (25.65%) Analytics
6 44 (23.04%) SAS
7 43 (22.51%) Retail
8 39 (20.42%) Data Analysis
8 39 (20.42%) SQL
9 38 (19.90%) Degree
10 33 (17.28%) Finance
11 29 (15.18%) Stakeholder Management
12 27 (14.14%) Project Management
13 21 (10.99%) Mobile App
14 20 (10.47%) HTML
14 20 (10.47%) Banking
15 19 (9.95%) Usability Testing
16 18 (9.42%) CSS
17 17 (8.90%) Data Mining
17 17 (8.90%) CRM
17 17 (8.90%) Rapid Prototyping
18 15 (7.85%) SPSS
19 14 (7.33%) MS Excel
19 14 (7.33%) Legal
20 13 (6.81%) Telecoms
20 13 (6.81%) Programme Management
20 13 (6.81%) Business Intelligence
20 13 (6.81%) Market Research
21 12 (6.28%) Microsoft
21 12 (6.28%) Mercator

Customer Insight
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 44 (23.04%) SAS
Applications
1 15 (7.85%) SPSS
2 14 (7.33%) MS Excel
3 4 (2.09%) MS PowerPoint
4 3 (1.57%) MS Project
4 3 (1.57%) MS Office
5 2 (1.05%) MS Visio
5 2 (1.05%) OmniGraffle
Business Applications
1 5 (2.62%) SAP Oil and Gas
2 3 (1.57%) Google Analytics
3 2 (1.05%) SiteCatalyst
3 2 (1.05%) Dynamics CRM
3 2 (1.05%) WebTrends
3 2 (1.05%) Maximo
4 1 (0.52%) Summit
Cloud Services
1 1 (0.52%) SaaS
Communications & Networking
1 4 (2.09%) Internet
2 3 (1.57%) SMS
3 1 (0.52%) Broadband
3 1 (0.52%) MVNO
Database & Business Intelligence
1 17 (8.90%) Data Mining
2 11 (5.76%) Data Warehouse
2 11 (5.76%) Base SAS
2 11 (5.76%) Big Data
3 6 (3.14%) SQL Server
4 5 (2.62%) SQL Server Reporting Services
4 5 (2.62%) SAS Enterprise Miner
5 3 (1.57%) SAS Enterprise Guide
5 3 (1.57%) SQL Server 2012
5 3 (1.57%) Hadoop
5 3 (1.57%) QlikView
6 2 (1.05%) Relational Database
7 1 (0.52%) SAS Data Integration Studio
7 1 (0.52%) SQL Server Analysis Services
7 1 (0.52%) SQL Server Integration Services
7 1 (0.52%) DataStage
7 1 (0.52%) EDRMS
7 1 (0.52%) Oracle Exadata
7 1 (0.52%) Oracle Database
7 1 (0.52%) Oracle BI EE
Development Applications
1 3 (1.57%) Axure RP
2 2 (1.05%) Subversion
2 2 (1.05%) TeamCity
3 1 (0.52%) Git (software)
3 1 (0.52%) Talend Open Studio
3 1 (0.52%) Toad
General
1 51 (26.70%) Marketing
2 43 (22.51%) Retail
3 33 (17.28%) Finance
4 20 (10.47%) Banking
5 14 (7.33%) Legal
6 13 (6.81%) Telecoms
7 9 (4.71%) Back Office
8 8 (4.19%) Retail Banking
9 7 (3.66%) Advertising
10 5 (2.62%) Electronics
10 5 (2.62%) Manufacturing
11 4 (2.09%) Games
12 3 (1.57%) Publishing
12 3 (1.57%) Multimedia
13 1 (0.52%) Local Government
13 1 (0.52%) Law
13 1 (0.52%) Pharmaceutical
Job Titles
1 51 (26.70%) Analyst
2 28 (14.66%) Designer
3 27 (14.14%) UX Designer
4 18 (9.42%) Insight Analyst
5 15 (7.85%) Business Analyst
6 13 (6.81%) Data Analyst
7 12 (6.28%) Consultant
8 10 (5.24%) Developer
8 10 (5.24%) Senior Manager
8 10 (5.24%) Data Manager
8 10 (5.24%) Marketing Manager
9 9 (4.71%) Project Manager
9 9 (4.71%) Customer Analyst
10 7 (3.66%) SAS Analyst
10 7 (3.66%) Product Manager
10 7 (3.66%) Senior Analyst
10 7 (3.66%) User Experience Consultant
10 7 (3.66%) Customer Insight Analyst
11 6 (3.14%) User Experience Researcher
11 6 (3.14%) Interaction Designer
Libraries, Frameworks & Software Standards
1 20 (10.47%) HTML
2 18 (9.42%) CSS
3 5 (2.62%) Web Services
4 2 (1.05%) AngularJS
4 2 (1.05%) .NET
4 2 (1.05%) ASP.NET
4 2 (1.05%) ATL
4 2 (1.05%) WCF
4 2 (1.05%) ASP.NET MVC
5 1 (0.52%) HTML5
5 1 (0.52%) REST
5 1 (0.52%) Ruby on Rails
Miscellaneous
1 55 (28.80%) Analytical Skills
2 52 (27.23%) User Experience
3 21 (10.99%) Mobile App
4 11 (5.76%) Human Factors
5 10 (5.24%) Psychology
6 9 (4.71%) Visualisation
6 9 (4.71%) Open Source
6 9 (4.71%) Copywriting
7 6 (3.14%) DTV
8 5 (2.62%) Management Information System
8 5 (2.62%) Algorithms
9 3 (1.57%) Machine to Machine
9 3 (1.57%) Digital Media
9 3 (1.57%) Social Media
9 3 (1.57%) FMCG
10 2 (1.05%) Credit Risk
10 2 (1.05%) iPad
10 2 (1.05%) Statistics
10 2 (1.05%) Replication
10 2 (1.05%) Clustering
Operating Systems
1 6 (3.14%) Linux
1 6 (3.14%) UNIX
2 5 (2.62%) Windows
3 2 (1.05%) Windows Server 2012
3 2 (1.05%) Windows 2000
3 2 (1.05%) Windows XP
3 2 (1.05%) Windows Server 2003
3 2 (1.05%) Windows Server 2008
3 2 (1.05%) Windows 7
4 1 (0.52%) Apple iOS
Processes & Methodologies
1 59 (30.89%) Agile Software Development
2 49 (25.65%) Analytics
3 39 (20.42%) Data Analysis
4 29 (15.18%) Stakeholder Management
5 27 (14.14%) Project Management
6 19 (9.95%) Usability Testing
7 17 (8.90%) Rapid Prototyping
7 17 (8.90%) CRM
8 13 (6.81%) Business Intelligence
8 13 (6.81%) Programme Management
8 13 (6.81%) Market Research
9 11 (5.76%) Information Management
10 10 (5.24%) Benchmarking
10 10 (5.24%) SEO
10 10 (5.24%) Continuous Improvement
11 9 (4.71%) Agile Project Management
11 9 (4.71%) Content Management
11 9 (4.71%) Service Delivery
11 9 (4.71%) Customer Analysis
12 8 (4.19%) Data Analytics
Programming Languages
1 39 (20.42%) SQL
2 6 (3.14%) SAS Macro
3 5 (2.62%) Shell Script
4 3 (1.57%) JavaScript
5 2 (1.05%) C#
5 2 (1.05%) VBScript
5 2 (1.05%) VB
5 2 (1.05%) VBA
5 2 (1.05%) Python
6 1 (0.52%) Java
6 1 (0.52%) PL/SQL
6 1 (0.52%) Objective-C
6 1 (0.52%) Ruby
6 1 (0.52%) R
Qualifications
1 38 (19.90%) Degree
2 6 (3.14%) Security Cleared
3 5 (2.62%) SC Cleared
4 3 (1.57%) CTC Cleared
5 2 (1.05%) APMP
6 1 (0.52%) PRINCE2 Certification
6 1 (0.52%) BC Cleared
Quality Assurance & Compliance
1 2 (1.05%) QA
2 1 (0.52%) PCI DSS
2 1 (0.52%) Data Quality
2 1 (0.52%) ISO 9001
2 1 (0.52%) ISO 14001
System Software
1 3 (1.57%) Cronacle
2 2 (1.05%) VMware Infrastructure
2 2 (1.05%) XenApp
2 2 (1.05%) VMware ESXi
2 2 (1.05%) Tivoli Workload Scheduler
2 2 (1.05%) VMware ESX
Systems Management
1 2 (1.05%) Tivoli
1 2 (1.05%) Tivoli Storage Manager
1 2 (1.05%) Symantec Endpoint Protection
2 1 (0.52%) HP Quality Center
Vendors
1 12 (6.28%) Microsoft
1 12 (6.28%) Mercator
2 7 (3.66%) Tableau
3 6 (3.14%) Teradata
3 6 (3.14%) Adobe
3 6 (3.14%) Oracle
4 5 (2.62%) SAP
5 3 (1.57%) Siebel
5 3 (1.57%) Omniture
5 3 (1.57%) Google
6 2 (1.05%) Symantec
6 2 (1.05%) VMware
6 2 (1.05%) Endeca
6 2 (1.05%) Intel
6 2 (1.05%) Citrix
6 2 (1.05%) MicroStrategy
6 2 (1.05%) IBM
7 1 (0.52%) Talend
7 1 (0.52%) LexisNexis
7 1 (0.52%) Salesforce.com
London
Huxley Associates
Rate: £35000 - £50000 per annum + competitive package
Posted: 4 days ago
London
DP Connect
Rate: £500 - £550 per day
Posted: 16 days ago
City of London
Huxley Associates
Rate: £35000 - £50000 per annum + competitive package
Posted: 23 days ago
Bristol
Huxley Associates
Rate: £40000 - £55000 per annum + competitive package
Posted: 24 days ago