The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Customer Insight
UK
Rank 430 502 507
Rank change year-on-year
+72 +5
Contract jobs citing Customer Insight 165 110 105
As % of all contract IT jobs located in the UK 0.37% 0.22% 0.21%
As % of the Processes & Methodologies category 0.45% 0.27% 0.27%
Number of daily rates quoted 114 46 64
Median daily rate £427 £378 £410
Median daily rate % change year-on-year
+13.02% -7.92%
90% offered a daily rate of more than £331 £225 £278
10% offered a daily rate of more than £550 £463 £505
UK excluding London median daily rate £425 £390 £400
% change year-on-year
+8.97% -2.50%
Number of hourly rates quoted 1 2 1
Median hourly rate £125.00 £56.13 £28.19
Median hourly rate % change year-on-year
+122.71% +99.09%
UK excluding London median hourly rate £125.00 £12.25 -
% change year-on-year
+920.40% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
36876 40874 39156
As % of all contract IT jobs located in the UK 82.21% 81.75% 78.48%
Number of daily rates quoted 24455 26538 25225
Median daily rate £450 £425 £421
Median daily rate % change year-on-year
+5.88% +1.07%
90% offered a daily rate of more than £300 £293 £282
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 923 1196 1034
Median hourly rate £35.00 £38.25 £25.00
Median hourly rate % change year-on-year
-8.49% +53.00%
90% offered a hourly rate of more than £12.50 £13.00 £12.00
10% offered a hourly rate of more than £52.50 £55.00 £47.50
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Customer Insight
Jobs Demand Trend

The demand trend of contract jobs citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 24 January 2017.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +68 157 £425 +12.58% 26
South East +48 48 £431 +22.96% 4
London +5 45 £456 +34.19% 10
West Sussex +17 22 £425 -5.55%
Worthing +11 21 £425 -5.55%
Yorkshire +33 18 £550 +25.71% 2
North East -12 17 £400 -5.88%
Tyne and Wear -16 17 £400 -11.11%
Newcastle upon Tyne -19 17 £400 -11.11%
Oxfordshire - 17 £500 -
Leeds +24 12 £513 +17.14% 2
West Yorkshire +24 12 £513 +17.14% 2
Oxford - 10 £510 -
North West - 9 £500 - 5
South West +5 8 £413 +10.00% 2
West Midlands -18 8 £425 +11.84% 2
Sheffield - 6 £700 -
South Yorkshire - 6 £700 -
Merseyside - 5 £500 -
Kent - 5 £375 -
Berkshire +10 4 £275 -0.99%
Bristol +6 4 £350 -6.66% 1
City of London +6 4 £369 +35.81% 4
Plymouth - 4 £443 -
Devon - 4 £443 -
Liverpool - 4 £500 -
Coventry - 4 £338 - 2
Scotland - 4 £500 - 1
Nottingham +3 3 £368 +65.72%
Nottinghamshire +1 3 £368 +65.72%

Customer Insight
Top 30 Related IT Skills

For the 6 months to 24 January 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Customer Insight.

1 214 (57.07%) Agile Software Development
2 153 (40.80%) User Experience
3 146 (38.93%) Analytical Skills
4 115 (30.67%) Service Design
5 113 (30.13%) Degree
6 112 (29.87%) Usability Testing
7 106 (28.27%) Market Research
8 102 (27.20%) Guerrilla Research
9 97 (25.87%) Ethnography
10 93 (24.80%) Human Factors
11 90 (24.00%) Analytics
12 87 (23.20%) Psychology
13 67 (17.87%) SQL
14 66 (17.60%) Marketing
15 64 (17.07%) Cognitive Psychology
16 49 (13.07%) Prototyping
17 47 (12.53%) Retail
18 46 (12.27%) HTML
19 42 (11.20%) Data Analysis
20 38 (10.13%) CSS
21 34 (9.07%) Rapid Prototyping
21 34 (9.07%) User Stories
22 32 (8.53%) Scrum
23 31 (8.27%) SAS
23 31 (8.27%) Mobile App
24 27 (7.20%) CRM
24 27 (7.20%) Finance
24 27 (7.20%) Project Management
25 25 (6.67%) Git (software)
25 25 (6.67%) Service Delivery

Customer Insight
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (8.27%) SAS
2 8 (2.13%) Confluence
2 8 (2.13%) SharePoint
3 7 (1.87%) Drupal
4 6 (1.60%) Apache Spark
5 3 (0.80%) CMS
6 2 (0.53%) Apache
6 2 (0.53%) Tomcat
7 1 (0.27%) Apache Pig
7 1 (0.27%) Elasticsearch
7 1 (0.27%) Marvel
Applications
1 10 (2.67%) MS Excel
1 10 (2.67%) SPSS
2 6 (1.60%) MS PowerPoint
2 6 (1.60%) Photoshop
3 5 (1.33%) OmniGraffle
4 2 (0.53%) MS Visio
5 1 (0.27%) Adobe Illustrator
5 1 (0.27%) Adobe Premiere
5 1 (0.27%) InVision
5 1 (0.27%) MS Office
5 1 (0.27%) Spreadsheet
Business Applications
1 5 (1.33%) FastStats
1 5 (1.33%) SAP Oil and Gas
2 4 (1.07%) Dynamics CRM
2 4 (1.07%) Eloqua
2 4 (1.07%) Unica
3 3 (0.80%) Adobe Campaign
4 1 (0.27%) Salesforce.com CRM
4 1 (0.27%) Sprinklr
4 1 (0.27%) WebTrends
Cloud Services
1 5 (1.33%) Amazon AWS
1 5 (1.33%) Amazon EC2
1 5 (1.33%) Amazon S3
1 5 (1.33%) Google Tag Manager
2 3 (0.80%) Amazon EMR
3 2 (0.53%) Adobe Analytics
3 2 (0.53%) GitHub
3 2 (0.53%) Google Analytics
3 2 (0.53%) Microsoft Azure
3 2 (0.53%) Office 365
Communications & Networking
1 11 (2.93%) Intranet
2 5 (1.33%) HTTP
2 5 (1.33%) SMS
3 2 (0.53%) Internet
4 1 (0.27%) DNS
4 1 (0.27%) DOCSIS
4 1 (0.27%) Firewall
4 1 (0.27%) GPON
4 1 (0.27%) SAN
4 1 (0.27%) VDSL
Database & Business Intelligence
1 17 (4.53%) SQL Server
2 16 (4.27%) Data Mining
3 15 (4.00%) Big Data
4 13 (3.47%) Data Warehouse
4 13 (3.47%) MySQL
4 13 (3.47%) Snowflake Schema
4 13 (3.47%) SQL Server 2005
4 13 (3.47%) SQL Server 2014
5 12 (3.20%) MS Access
6 10 (2.67%) Hadoop
7 9 (2.40%) Apache Hive
8 8 (2.13%) BusinessObjects
9 7 (1.87%) NoSQL
10 6 (1.60%) Base SAS
10 6 (1.60%) SAS Data Integration Studio
10 6 (1.60%) SAS Enterprise Guide
11 5 (1.33%) HBase
11 5 (1.33%) MariaDB
11 5 (1.33%) Neo4j
11 5 (1.33%) Relational Database
Development Applications
1 25 (6.67%) Git (software)
2 21 (5.60%) JIRA
3 17 (4.53%) Talend Open Studio
4 8 (2.13%) Axure RP
4 8 (2.13%) Liquibase
5 6 (1.60%) Jenkins
6 5 (1.33%) Bitbucket
6 5 (1.33%) Dreamweaver
7 4 (1.07%) CircleCI
7 4 (1.07%) CocoaPods
7 4 (1.07%) git-flow
7 4 (1.07%) Travis CI
8 2 (0.53%) Maven
General
1 66 (17.60%) Marketing
2 47 (12.53%) Retail
3 27 (7.20%) Finance
4 12 (3.20%) Banking
4 12 (3.20%) Publishing
5 10 (2.67%) Telecoms
6 5 (1.33%) Electronics
6 5 (1.33%) Manufacturing
7 4 (1.07%) Advertising
8 3 (0.80%) Investment Banking
8 3 (0.80%) Pharmaceutical
9 2 (0.53%) Financial Institution
9 2 (0.53%) Legal
9 2 (0.53%) Local Government
9 2 (0.53%) Retail Banking
10 1 (0.27%) Back Office
10 1 (0.27%) Games
Job Titles
1 125 (33.33%) User Researcher
2 64 (17.07%) Analyst
3 53 (14.13%) User Experience Researcher
4 46 (12.27%) Designer
5 35 (9.33%) UX Designer
6 34 (9.07%) Developer
6 34 (9.07%) Insight Analyst
7 26 (6.93%) Interaction Designer
8 25 (6.67%) Digital User Researcher
9 24 (6.40%) Data Analyst
10 23 (6.13%) Customer Analyst
11 22 (5.87%) Customer Insight Analyst
12 17 (4.53%) ETL Developer
13 13 (3.47%) Business Analyst
13 13 (3.47%) Consultant
14 12 (3.20%) Architect
14 12 (3.20%) Project Manager
15 10 (2.67%) Data Insight Analyst
15 10 (2.67%) Insight Data Analyst
16 9 (2.40%) User Experience Consultant
Libraries, Frameworks & Software Standards
1 46 (12.27%) HTML
2 38 (10.13%) CSS
3 8 (2.13%) JSON
4 7 (1.87%) AngularJS
4 7 (1.87%) D3.js
4 7 (1.87%) Material Design
4 7 (1.87%) Web Services
5 6 (1.60%) jQuery
6 5 (1.33%) Regular Expression
7 4 (1.07%) Kafka
7 4 (1.07%) REST
8 3 (0.80%) Flash
8 3 (0.80%) HTML5
9 2 (0.53%) LESS
9 2 (0.53%) MDX
9 2 (0.53%) MLlib
9 2 (0.53%) Sass
10 1 (0.27%) Pandas
10 1 (0.27%) scikit-learn
10 1 (0.27%) Spark Streaming
Miscellaneous
1 153 (40.80%) User Experience
2 146 (38.93%) Analytical Skills
3 31 (8.27%) Mobile App
4 23 (6.13%) Visualisation
5 10 (2.67%) Social Media
6 8 (2.13%) Data Integration
7 7 (1.87%) Economics
7 7 (1.87%) FMCG
7 7 (1.87%) Informatics
7 7 (1.87%) Management Information System
7 7 (1.87%) Tandem
8 6 (1.60%) Algorithms
9 5 (1.33%) Credit Risk
9 5 (1.33%) Digital Media
9 5 (1.33%) Mathematics
9 5 (1.33%) Statistics
10 3 (0.80%) Computer Science
10 3 (0.80%) Fintech
11 2 (0.53%) Data Centre
11 2 (0.53%) Online Banking
Operating Systems
1 8 (2.13%) Linux
2 5 (1.33%) Apple iOS
3 3 (0.80%) Unix
4 1 (0.27%) Android
4 1 (0.27%) Windows
Processes & Methodologies
1 214 (57.07%) Agile Software Development
2 115 (30.67%) Service Design
3 112 (29.87%) Usability Testing
4 106 (28.27%) Market Research
5 102 (27.20%) Guerrilla Research
6 97 (25.87%) Ethnography
7 93 (24.80%) Human Factors
8 90 (24.00%) Analytics
9 87 (23.20%) Psychology
10 64 (17.07%) Cognitive Psychology
11 49 (13.07%) Prototyping
12 42 (11.20%) Data Analysis
13 34 (9.07%) Rapid Prototyping
13 34 (9.07%) User Stories
14 32 (8.53%) Scrum
15 27 (7.20%) CRM
15 27 (7.20%) Project Management
16 25 (6.67%) Service Delivery
17 24 (6.40%) Business Intelligence
18 21 (5.60%) Digital Marketing
Programming Languages
1 67 (17.87%) SQL
2 17 (4.53%) Python
3 14 (3.73%) R
4 13 (3.47%) Java
5 8 (2.13%) JavaScript
6 7 (1.87%) PHP
7 6 (1.60%) Scala
7 6 (1.60%) VBA
8 4 (1.07%) Apple Swift
8 4 (1.07%) Objective-C
9 3 (0.80%) C
10 1 (0.27%) MATLAB
10 1 (0.27%) Perl
10 1 (0.27%) SAS Macro
Qualifications
1 113 (30.13%) Degree
2 9 (2.40%) Security Cleared
3 4 (1.07%) BPSS Clearance
4 2 (0.53%) SC Cleared
5 1 (0.27%) DV Cleared
5 1 (0.27%) ITIL Certification
Quality Assurance & Compliance
1 10 (2.67%) Data Quality
1 10 (2.67%) QA
2 3 (0.80%) Actionable Recommendations
3 2 (0.53%) Disclosure Scotland
4 1 (0.27%) ISO 9001
System Software
1 6 (1.60%) HDFS
Systems Management
1 3 (0.80%) Ansible
1 3 (0.80%) Hadoop YARN
1 3 (0.80%) Opscode Chef
1 3 (0.80%) Puppet
1 3 (0.80%) Terraform
Vendors
1 19 (5.07%) Tableau
2 17 (4.53%) Talend
3 13 (3.47%) Google
3 13 (3.47%) SAP
4 7 (1.87%) Adobe
4 7 (1.87%) Oracle
5 5 (1.33%) Cognos
5 5 (1.33%) DoubleClick
5 5 (1.33%) IBM
5 5 (1.33%) Salesforce.com
6 4 (1.07%) Apple
6 4 (1.07%) Coremetrics
6 4 (1.07%) Microsoft
6 4 (1.07%) Teradata
7 3 (0.80%) Alterian
8 2 (0.53%) Tealeaf
9 1 (0.27%) Confirmit
9 1 (0.27%) Guidewire
9 1 (0.27%) Hortonworks
9 1 (0.27%) Omniture
Leeds, West Yorkshire
Opus Recruitment Solutions Ltd
Rate: £500 - £600 per annum
Posted: 5 days ago
Leeds, West Yorkshire
E-synergy Solutions
Rate: £450 - £500 per annum
Posted: 6 days ago
City, London
Michael Bailey Associates
Rate: £625 per day
Posted: 6 days ago