The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Customer Insight
Rank 498 504 473
Rank change year-on-year
+6 -31
Contract jobs citing Customer Insight 80 53 62
As % of all contract IT jobs located in the UK 0.16% 0.11% 0.14%
As % of the Processes & Methodologies category 0.21% 0.15% 0.19%
Number of daily rates quoted 49 33 48
Average daily rate
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£400 £400 £400
Average daily rate % change year-on-year
- -0.06%
90% offered a daily rate of more than £282 £266 £300
10% offered a daily rate of more than £475 £450 £501
UK excluding London average daily rate £400 £375 £388
% change year-on-year
+6.66% -3.22%
Number of hourly rates quoted 1 0 2
Average hourly rate £28.19 - £15.69
UK excluding London average hourly rate - - £15.69

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
38160 36205 32086
As % of all contract IT jobs located in the UK 75.24% 74.33% 71.88%
Number of daily rates quoted 24546 22063 19027
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £285 £273 £273
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £395 £375 £363
% change year-on-year
+5.40% +3.44%
Number of hourly rates quoted 993 1129 1306
Average hourly rate £25.00 £27.00 £30.00
Average hourly rate % change year-on-year
-7.40% -10.00%
90% offered a hourly rate of more than £12.00 £12.50 £12.00
10% offered a hourly rate of more than £47.50 £45.00 £45.00
UK excluding London average hourly rate £25.50 £27.50 £31.50
% change year-on-year
-7.27% -12.69%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 23 January 2015.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 76 £400 - 56
London +3 24 £405 -4.70% 29
West Yorkshire +14 18 £425 +13.33% 4
Yorkshire +3 18 £425 +13.33% 4
South East -13 13 £310 +4.20% 13
Surrey +5 7 £320 - 4
Guildford - 4 £320 - 2
City of London +8 3 £450 +4.34% 15
Leeds -11 3 £425 +11.11% 2
South West -25 3 £300 -7.69% 5
Hampshire - 3 £300 -
Scotland -8 2 £225 - 2
West Midlands -1 1 £400 -5.88% 1
Manchester -3 1 £413 +22.22% 1
North West -7 1 £413 -4.34% 3
Buckinghamshire -10 1 - -
Brentford - 1 £338 -
East Midlands - 1 £400 -
Humberside - - - -
Warwickshire - - - -
West Sussex - - - - 3
East of England - - - -
Bristol - - - - 1
Cambridge - - - -
Edinburgh - - - - 2
Bingley - - - - 1
High Wycombe - - - -
Horsham - - - -
Cambridgeshire - - - -
Midlothian - - - -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 23 January 2015, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 52 (30.41%) SAS
2 49 (28.65%) Agile Software Development
3 44 (25.73%) Finance
3 44 (25.73%) User Experience
4 43 (25.15%) Analytical Skills
5 40 (23.39%) Marketing
5 40 (23.39%) Degree
6 39 (22.81%) SQL
7 36 (21.05%) Analytics
8 30 (17.54%) Retail
9 24 (14.04%) Data Analysis
10 22 (12.87%) Project Management
11 20 (11.70%) CRM
12 19 (11.11%) HTML
12 19 (11.11%) SPSS
13 18 (10.53%) Business Intelligence
14 17 (9.94%) Rapid Prototyping
14 17 (9.94%) Mobile App
14 17 (9.94%) Usability Testing
14 17 (9.94%) CSS
15 16 (9.36%) Psychology
16 14 (8.19%) Market Research
16 14 (8.19%) Stakeholder Management
16 14 (8.19%) Telecoms
17 13 (7.60%) MS Excel
17 13 (7.60%) Base SAS
17 13 (7.60%) Human Factors
18 12 (7.02%) Microsoft
18 12 (7.02%) Banking
19 11 (6.43%) Data Mining

Customer Insight
Top Related IT Skills by Category

For the 6 months to 23 January 2015, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 52 (30.41%) SAS
2 3 (1.75%) Apache Pig
2 3 (1.75%) Apache Spark
3 1 (0.58%) CMS
Applications
1 19 (11.11%) SPSS
2 13 (7.60%) MS Excel
3 6 (3.51%) MS PowerPoint
4 4 (2.34%) MS Office
5 2 (1.17%) MS Visio
6 1 (0.58%) MS Project
Business Applications
1 5 (2.92%) SAP Oil and Gas
2 4 (2.34%) Google Analytics
3 3 (1.75%) WebTrends
4 2 (1.17%) Dynamics CRM
4 2 (1.17%) Maximo
Cloud Services
1 1 (0.58%) SaaS
Communications & Networking
1 5 (2.92%) Radio Access Network
2 3 (1.75%) Internet
2 3 (1.75%) SMS
3 2 (1.17%) Wireless
4 1 (0.58%) HTTPS
4 1 (0.58%) MVNO
Database & Business Intelligence
1 13 (7.60%) Base SAS
2 11 (6.43%) Data Mining
3 8 (4.68%) SAS Enterprise Guide
3 8 (4.68%) Data Warehouse
4 7 (4.09%) SAS Enterprise Miner
4 7 (4.09%) Big Data
5 6 (3.51%) SQL Server
6 5 (2.92%) Relational Database
7 4 (2.34%) SQL Server Reporting Services
8 3 (1.75%) Hadoop
8 3 (1.75%) QlikView
8 3 (1.75%) Apache Hive
8 3 (1.75%) Impala
8 3 (1.75%) SAS Data Integration Studio
9 2 (1.17%) SQL Server 2012
10 1 (0.58%) EDRMS
10 1 (0.58%) Oracle BI EE
10 1 (0.58%) Oracle Database
Development Applications
1 2 (1.17%) TeamCity
1 2 (1.17%) Subversion
2 1 (0.58%) Talend Open Studio
General
1 44 (25.73%) Finance
2 40 (23.39%) Marketing
3 30 (17.54%) Retail
4 14 (8.19%) Telecoms
5 12 (7.02%) Banking
6 6 (3.51%) Advertising
7 5 (2.92%) Electronics
7 5 (2.92%) Manufacturing
8 3 (1.75%) Multimedia
8 3 (1.75%) Law
8 3 (1.75%) Games
9 2 (1.17%) Back Office
9 2 (1.17%) Investment Banking
9 2 (1.17%) Local Government
9 2 (1.17%) Pharmaceutical
10 1 (0.58%) Financial Institution
10 1 (0.58%) Legal
10 1 (0.58%) Publishing
10 1 (0.58%) Retail Banking
Job Titles
1 55 (32.16%) Analyst
2 21 (12.28%) Designer
3 20 (11.70%) UX Designer
4 18 (10.53%) Insight Analyst
5 17 (9.94%) Data Analyst
6 13 (7.60%) Project Manager
6 13 (7.60%) Business Analyst
7 11 (6.43%) Developer
8 9 (5.26%) Consultant
8 9 (5.26%) CRM Analyst
9 7 (4.09%) Senior Analyst
9 7 (4.09%) Customer Analyst
9 7 (4.09%) Customer Insight Analyst
10 6 (3.51%) Marketing Manager
10 6 (3.51%) SAS Analyst
11 5 (2.92%) Administrator
11 5 (2.92%) Senior Insight Analyst
11 5 (2.92%) SAS Insight Analyst
12 4 (2.34%) User Experience Consultant
12 4 (2.34%) MI Developer
Libraries, Frameworks & Software Standards
1 19 (11.11%) HTML
2 17 (9.94%) CSS
3 3 (1.75%) Kafka
4 2 (1.17%) ASP.NET MVC
4 2 (1.17%) AngularJS
4 2 (1.17%) WCF
4 2 (1.17%) .NET
4 2 (1.17%) ASP.NET
5 1 (0.58%) ATL
5 1 (0.58%) Web Services
5 1 (0.58%) Raphaël
5 1 (0.58%) D3.js
Miscellaneous
1 44 (25.73%) User Experience
2 43 (25.15%) Analytical Skills
3 17 (9.94%) Mobile App
4 16 (9.36%) Psychology
5 13 (7.60%) Human Factors
6 6 (3.51%) DTV
7 5 (2.92%) Statistics
8 4 (2.34%) Credit Risk
8 4 (2.34%) PMI
9 3 (1.75%) Management Information System
9 3 (1.75%) FMCG
9 3 (1.75%) Mathematics
9 3 (1.75%) Open Source
9 3 (1.75%) Machine to Machine
10 2 (1.17%) iPad
10 2 (1.17%) Digital Media
10 2 (1.17%) Replication
10 2 (1.17%) Clustering
11 1 (0.58%) Economics
11 1 (0.58%) Mobile Games
Operating Systems
1 7 (4.09%) Windows
2 3 (1.75%) UNIX
3 2 (1.17%) Windows 7
3 2 (1.17%) Windows Server 2012
3 2 (1.17%) Windows Server 2008
3 2 (1.17%) Windows Server 2003
3 2 (1.17%) Windows 2000
3 2 (1.17%) Windows XP
Processes & Methodologies
1 49 (28.65%) Agile Software Development
2 36 (21.05%) Analytics
3 24 (14.04%) Data Analysis
4 22 (12.87%) Project Management
5 20 (11.70%) CRM
6 18 (10.53%) Business Intelligence
7 17 (9.94%) Rapid Prototyping
7 17 (9.94%) Usability Testing
8 14 (8.19%) Market Research
8 14 (8.19%) Stakeholder Management
9 8 (4.68%) Propensity Modelling
9 8 (4.68%) Customer Segmentation
9 8 (4.68%) Statistical Modelling
9 8 (4.68%) Change Management
10 6 (3.51%) Marketing Analytics
10 6 (3.51%) Database Marketing
10 6 (3.51%) Digital Marketing
10 6 (3.51%) Customer Engagement
10 6 (3.51%) Programme Management
10 6 (3.51%) Service Delivery
Programming Languages
1 39 (22.81%) SQL
2 3 (1.75%) C#
2 3 (1.75%) JavaScript
2 3 (1.75%) VB
2 3 (1.75%) VBA
3 2 (1.17%) SAS Macro
3 2 (1.17%) VBScript
4 1 (0.58%) Java
4 1 (0.58%) R
Qualifications
1 40 (23.39%) Degree
2 4 (2.34%) Security Cleared
2 4 (2.34%) PMI Certification
3 1 (0.58%) PhD
3 1 (0.58%) HND
3 1 (0.58%) ISEB
3 1 (0.58%) SC Cleared
Quality Assurance & Compliance
1 2 (1.17%) QA
2 1 (0.58%) SLA
System Software
1 3 (1.75%) HDFS
2 2 (1.17%) VMware ESXi
2 2 (1.17%) XenApp
2 2 (1.17%) VMware Infrastructure
2 2 (1.17%) VMware ESX
2 2 (1.17%) Tivoli Workload Scheduler
Systems Management
1 3 (1.75%) Hadoop YARN
2 2 (1.17%) Symantec Endpoint Protection
2 2 (1.17%) Tivoli
2 2 (1.17%) Tivoli Storage Manager
Vendors
1 12 (7.02%) Microsoft
2 7 (4.09%) Adobe
3 6 (3.51%) Oracle
4 5 (2.92%) SAP
4 5 (2.92%) Siebel
4 5 (2.92%) Google
4 5 (2.92%) Tableau
5 4 (2.34%) IBM
6 3 (1.75%) Unica
6 3 (1.75%) Cloudera
7 2 (1.17%) VMware
7 2 (1.17%) Teradata
7 2 (1.17%) Intel
7 2 (1.17%) Citrix
7 2 (1.17%) Symantec
7 2 (1.17%) Business Objects
8 1 (0.58%) MicroStrategy
8 1 (0.58%) Salesforce.com
8 1 (0.58%) Omniture
8 1 (0.58%) Endeca
West Midlands
Churchill Frank
Rate: £300 - £400 per day
Posted: 3 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Posted: 4 days ago
London
Austin Fraser Limited
Rate: Market Rates
Posted: 5 days ago
City of London
Real Staffing
Rate: £450 per day + competitive
Posted: 8 days ago
London
Churchill Frank
Rate: £400 - £500 per day
Posted: 16 days ago
London
JW Consulting
Rate: £300 - £325 per day
Posted: 18 days ago
Cardiff
Orgtel
Rate: £400 - £445 per day
Posted: 23 days ago