The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Customer Insight
Rank 512 520 493
Rank change year-on-year
+8 -27
Contract jobs citing Customer Insight 94 72 116
As % of all contract IT jobs located in the UK 0.16% 0.14% 0.20%
As % of the Processes & Methodologies category 0.22% 0.18% 0.27%
Number of daily rates quoted 76 58 73
Average daily rate
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of your Daily Rate
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£401 £375 £425
Average daily rate % change year-on-year
+6.93% -11.76%
90% offered a daily rate of more than £268 £260 £367
10% offered a daily rate of more than £531 £440 £460
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 1 0 0
Average hourly rate £15.00 - -
UK excluding London average hourly rate £15.00 - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42637 39139 42428
As % of all contract IT jobs located in the UK 74.17% 74.09% 72.04%
Number of daily rates quoted 26610 24104 24590
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £275 £275 £265
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 1188 1108 1539
Average hourly rate £24.00 £27.80 £31.00
Average hourly rate % change year-on-year
-13.66% -10.32%
90% offered a hourly rate of more than £12.56 £12.20 £12.63
10% offered a hourly rate of more than £53.50 £49.65 £45.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 16 September 2014.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 92 £401 +6.93% 36
London +30 53 £413 +10.13% 23
South East +7 15 £350 - 6
City of London +18 9 £401 +14.57% 10
Berkshire +15 7 £438 - 1
West Yorkshire -6 7 £430 +1.17%
Yorkshire -8 7 £430 +1.17%
Bromley - 5 £350 -
North West 0 4 £375 +20.19% 1
South West -21 4 £425 +30.76%
North East -30 4 £438 +42.27%
Tyne and Wear - 4 £438 -
Newcastle upon Tyne - 4 £438 -
Manchester - 4 £375 -
West Midlands -19 3 £369 -7.81% 3
Bristol -18 2 £365 +7.66%
Staffordshire - 2 £350 - 3
Northamptonshire +2 1 £450 -
East Midlands +1 1 £450 +5.88% 2
South Wales -11 1 £280 - 4
Wales -21 1 £280 - 4
East of England -33 1 £425 - 1
Scotland - 1 £900 -
Hertfordshire - 1 £425 -
Northampton - 1 £450 -
Cardiff - 1 £280 - 4
Edinburgh - 1 £900 -
Guildford - - - -
Hull - - - -
Lichfield - - - - 1

Customer Insight
Top 30 Related IT Skills

For the 6 months to 16 September 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 66 (34.74%) Marketing
2 49 (25.79%) Agile Software Development
2 49 (25.79%) Analytical Skills
3 48 (25.26%) User Experience
3 48 (25.26%) Analytics
4 44 (23.16%) Retail
5 43 (22.63%) SAS
6 42 (22.11%) SQL
7 37 (19.47%) Finance
8 36 (18.95%) Data Analysis
8 36 (18.95%) Degree
9 27 (14.21%) Project Management
10 25 (13.16%) Stakeholder Management
11 22 (11.58%) CRM
12 20 (10.53%) Data Mining
13 19 (10.00%) Banking
14 18 (9.47%) Mobile App
15 17 (8.95%) Usability Testing
15 17 (8.95%) HTML
16 16 (8.42%) CSS
16 16 (8.42%) Legal
17 13 (6.84%) MS Excel
17 13 (6.84%) Mercator
17 13 (6.84%) Base SAS
18 12 (6.32%) Market Research
18 12 (6.32%) Rapid Prototyping
18 12 (6.32%) Content Management
18 12 (6.32%) Telecoms
19 11 (5.79%) Programme Management
19 11 (5.79%) Microsoft

Customer Insight
Top Related IT Skills by Category

For the 6 months to 16 September 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 43 (22.63%) SAS
2 3 (1.58%) CMS
2 3 (1.58%) Umbraco
Applications
1 13 (6.84%) MS Excel
2 9 (4.74%) SPSS
3 4 (2.11%) MS PowerPoint
3 4 (2.11%) MS Office
4 3 (1.58%) Adobe Illustrator
4 3 (1.58%) Photoshop
5 2 (1.05%) MS Project
5 2 (1.05%) MS Visio
5 2 (1.05%) OmniGraffle
Business Applications
1 4 (2.11%) Dynamics CRM
2 3 (1.58%) Google Analytics
2 3 (1.58%) SAP Oil and Gas
3 2 (1.05%) SiteCatalyst
3 2 (1.05%) WebTrends
4 1 (0.53%) Maximo
4 1 (0.53%) Summit
Cloud Services
1 1 (0.53%) SaaS
Communications & Networking
1 3 (1.58%) SMS
1 3 (1.58%) Internet
2 1 (0.53%) 3G
2 1 (0.53%) MVNO
2 1 (0.53%) Broadband
Database & Business Intelligence
1 20 (10.53%) Data Mining
2 13 (6.84%) Base SAS
3 10 (5.26%) Data Warehouse
3 10 (5.26%) Big Data
4 8 (4.21%) SQL Server Integration Services
5 6 (3.16%) SQL Server
5 6 (3.16%) SQL Server Reporting Services
6 4 (2.11%) Hadoop
6 4 (2.11%) SQL Server 2012
7 3 (1.58%) Relational Database
7 3 (1.58%) MongoDB
8 2 (1.05%) Apache Cassandra
8 2 (1.05%) NoSQL
8 2 (1.05%) PostgreSQL
8 2 (1.05%) SAS Enterprise Guide
8 2 (1.05%) SAS Enterprise Miner
8 2 (1.05%) MySQL
9 1 (0.53%) DTS
9 1 (0.53%) SQL Server 2005
9 1 (0.53%) DataStage
Development Applications
1 3 (1.58%) Axure RP
2 1 (0.53%) Toad
2 1 (0.53%) Git (software)
General
1 66 (34.74%) Marketing
2 44 (23.16%) Retail
3 37 (19.47%) Finance
4 19 (10.00%) Banking
5 16 (8.42%) Legal
6 12 (6.32%) Telecoms
7 8 (4.21%) Back Office
7 8 (4.21%) Retail Banking
8 5 (2.63%) Advertising
9 4 (2.11%) Games
10 3 (1.58%) Publishing
10 3 (1.58%) Electronics
10 3 (1.58%) Manufacturing
11 2 (1.05%) Multimedia
12 1 (0.53%) Local Government
12 1 (0.53%) Law
12 1 (0.53%) Pharmaceutical
Job Titles
1 50 (26.32%) Analyst
2 22 (11.58%) Designer
3 21 (11.05%) User Experience Designer
4 16 (8.42%) Business Analyst
5 15 (7.89%) Consultant
5 15 (7.89%) Insight Analyst
6 13 (6.84%) Developer
7 12 (6.32%) Data Analyst
8 10 (5.26%) Project Manager
8 10 (5.26%) Data Manager
8 10 (5.26%) SAS Analyst
9 9 (4.74%) Senior Manager
10 8 (4.21%) Marketing Manager
10 8 (4.21%) Product Manager
11 7 (3.68%) SAS Insight Analyst
11 7 (3.68%) User Experience Researcher
12 6 (3.16%) Interaction Designer
12 6 (3.16%) User Experience Consultant
12 6 (3.16%) UI Designer
12 6 (3.16%) Customer Analyst
Libraries, Frameworks & Software Standards
1 17 (8.95%) HTML
2 16 (8.42%) CSS
3 4 (2.11%) Web Services
4 3 (1.58%) ATL
4 3 (1.58%) jQuery
5 1 (0.53%) HTML5
5 1 (0.53%) REST
5 1 (0.53%) Ruby on Rails
Miscellaneous
1 49 (25.79%) Analytical Skills
2 48 (25.26%) User Experience
3 18 (9.47%) Mobile App
4 9 (4.74%) Visualisation
4 9 (4.74%) Management Information System
4 9 (4.74%) Psychology
4 9 (4.74%) Copywriting
5 8 (4.21%) Human Factors
6 7 (3.68%) Open Source
7 5 (2.63%) Social Media
8 4 (2.11%) DTV
9 3 (1.58%) W3C
9 3 (1.58%) Statistics
9 3 (1.58%) iPad
9 3 (1.58%) iPhone
9 3 (1.58%) Machine to Machine
10 2 (1.05%) FMCG
10 2 (1.05%) Credit Risk
10 2 (1.05%) Digital Media
10 2 (1.05%) Mathematics
Operating Systems
1 6 (3.16%) Linux
1 6 (3.16%) UNIX
2 2 (1.05%) Windows
3 1 (0.53%) Windows 2000
3 1 (0.53%) Windows XP
3 1 (0.53%) Windows Server 2003
3 1 (0.53%) Windows Server 2008
3 1 (0.53%) Windows 7
3 1 (0.53%) Apple iOS
3 1 (0.53%) Windows Server 2012
Processes & Methodologies
1 49 (25.79%) Agile Software Development
2 48 (25.26%) Analytics
3 36 (18.95%) Data Analysis
4 27 (14.21%) Project Management
5 25 (13.16%) Stakeholder Management
6 22 (11.58%) CRM
7 17 (8.95%) Usability Testing
8 12 (6.32%) Market Research
8 12 (6.32%) Rapid Prototyping
8 12 (6.32%) Content Management
9 11 (5.79%) Programme Management
10 10 (5.26%) SEO
10 10 (5.26%) Information Management
10 10 (5.26%) Benchmarking
10 10 (5.26%) Database Marketing
11 9 (4.74%) Performance Management
11 9 (4.74%) Business Intelligence
11 9 (4.74%) B2B
11 9 (4.74%) Continuous Improvement
11 9 (4.74%) Customer Analysis
Programming Languages
1 42 (22.11%) SQL
2 6 (3.16%) SAS Macro
3 5 (2.63%) Shell Script
4 4 (2.11%) JavaScript
5 3 (1.58%) Python
6 2 (1.05%) Java
6 2 (1.05%) R
7 1 (0.53%) Objective-C
7 1 (0.53%) Ruby
7 1 (0.53%) PL/SQL
7 1 (0.53%) T-SQL
7 1 (0.53%) VBScript
7 1 (0.53%) VB
7 1 (0.53%) VBA
Qualifications
1 36 (18.95%) Degree
2 7 (3.68%) Security Cleared
3 5 (2.63%) SC Cleared
4 3 (1.58%) CTC Cleared
5 2 (1.05%) APMP
6 1 (0.53%) PRINCE2 Certification
6 1 (0.53%) BC Cleared
Quality Assurance & Compliance
1 3 (1.58%) QA
1 3 (1.58%) PCI DSS
2 1 (0.53%) Data Quality
2 1 (0.53%) ISO 9001
2 1 (0.53%) ISO 14001
System Software
1 3 (1.58%) Cronacle
2 1 (0.53%) VMware Infrastructure
2 1 (0.53%) XenApp
2 1 (0.53%) VMware ESXi
2 1 (0.53%) Tivoli Workload Scheduler
2 1 (0.53%) VMware ESX
Systems Management
1 1 (0.53%) Tivoli
1 1 (0.53%) Tivoli Storage Manager
1 1 (0.53%) HP Quality Center
1 1 (0.53%) Symantec Endpoint Protection
Vendors
1 13 (6.84%) Mercator
2 11 (5.79%) Microsoft
3 6 (3.16%) Oracle
3 6 (3.16%) Teradata
3 6 (3.16%) Tableau
4 4 (2.11%) Adobe
5 3 (1.58%) SAP
5 3 (1.58%) Siebel
5 3 (1.58%) Omniture
5 3 (1.58%) Endeca
5 3 (1.58%) Lyris
5 3 (1.58%) Google
6 1 (0.53%) LexisNexis
6 1 (0.53%) ExactTarget
6 1 (0.53%) DoubleClick
6 1 (0.53%) Alterian
6 1 (0.53%) Business Objects
6 1 (0.53%) Symantec
6 1 (0.53%) VMware
6 1 (0.53%) Progress
Hampshire
TEKsystems
Rate: market rate
Posted: 5 days ago
London
Montash
Rate: £800 - £1000 per day + negotiable
Posted: 5 days ago
Cardiff
Hays IT - Uk Posting account
Rate: £280.00 per day
Posted: 5 days ago
Cardiff, South Glamorgan
Hydrogen Group
Rate: £250.00 - £280.00 per day
Posted: 6 days ago
Cardiff
Orgtel
Rate: £280 per day
Posted: 7 days ago
City of London
Real Staffing
Rate: competitive
Posted: 7 days ago
Stoke-on-Trent
360 Resourcing
Rate: £300 - 400 per day
Posted: 13 days ago
City of London
Hays IT - Uk Posting account
Rate: £300.00 - £400.00 per day
Posted: 14 days ago
London (Liverpool)
Brightred Resourcing
Rate: £450 - £470 per day
Posted: 18 days ago
Stoke on Trent
Mint Recruitment Solutions
Rate: £300 - £400 per day
Posted: 20 days ago