The first table below looks at the demand for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Customer Insight
Rank 482 489 506
Rank change year-on-year
+7 +17
Contract jobs citing Customer Insight 98 80 81
As % of all contract IT jobs located in the UK 0.18% 0.16% 0.14%
As % of the Processes & Methodologies category 0.25% 0.22% 0.20%
Number of daily rates quoted 63 65 56
Average daily rate
Keep up to 90%
of your Daily Rate
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£425 £375 £407
Average daily rate % change year-on-year
+13.33% -7.86%
90% offered a daily rate of more than £294 £250 £325
10% offered a daily rate of more than £520 £500 £500
UK excluding London average daily rate £420 £425 £400
% change year-on-year
-1.17% +6.25%
Number of hourly rates quoted 2 1 0
Average hourly rate £16.50 £30.00 -
Average hourly rate % change year-on-year
-45.01% -
UK excluding London average hourly rate £15.00 - -
Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
39905 37171 40797
As % of all contract IT jobs located in the UK 74.12% 72.91% 70.44%
Number of daily rates quoted 24736 22529 23452
Average daily rate £400 £403 £400
Average daily rate % change year-on-year
-0.62% +0.62%
90% offered a daily rate of more than £275 £270 £270
10% offered a daily rate of more than £560 £575 £575
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1139 1072 1445
Average hourly rate £25.00 £30.00 £30.45
Average hourly rate % change year-on-year
-16.66% -1.47%
90% offered a hourly rate of more than £12.50 £12.50 £13.42
10% offered a hourly rate of more than £47.50 £47.50 £45.95
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 23 July 2014.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 95 £425 +9.67% 19
London +10 61 £425 +13.33% 13
Yorkshire +7 14 £438 +25.00% 1
City of London +30 12 £401 -2.84% 7
South East -5 6 £400 +23.07% 2
South West -25 6 £330 -25.42% 1
North West - 3 £375 - 1
Surrey - 3 £450 - 1
Manchester - 3 £375 -
East Midlands +3 1 £420 -6.66% 1
Hertfordshire +2 1 £425 +41.43%
Berkshire -1 1 £350 - 1
West Midlands -17 1 £187 -56.00%
East of England -19 1 £425 +41.43%
Scotland - - - -
East Yorkshire - - - -
Thames Valley - - - -
Buckinghamshire - - - -
Cambridgeshire - - - -
Cheshire - - - -
Essex - - - -
Kent - - - -
Northamptonshire - - - - 1
Somerset - - - -
South Yorkshire - - - -
Suffolk - - - -
Merseyside - - - - 1
West Sussex - - - -
Maidenhead - - - -
Newbury - - - -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 23 July 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 74 (37.56%) Marketing
2 65 (32.99%) Analytics
3 50 (25.38%) Finance
4 48 (24.37%) Retail
5 44 (22.34%) Degree
6 43 (21.83%) SQL
7 38 (19.29%) SAS
8 34 (17.26%) Agile Software Development
9 31 (15.74%) Project Management
10 28 (14.21%) Data Analysis
10 28 (14.21%) Usability Testing
11 24 (12.18%) Banking
11 24 (12.18%) Stakeholder Management
12 22 (11.17%) CRM
13 20 (10.15%) HTML
14 19 (9.64%) CSS
14 19 (9.64%) Data Mining
15 16 (8.12%) Base SAS
16 15 (7.61%) Legal
16 15 (7.61%) Market Research
17 13 (6.60%) Mobile App
17 13 (6.60%) Mercator
17 13 (6.60%) Content Management
18 12 (6.09%) SEO
18 12 (6.09%) Big Data
18 12 (6.09%) Information Architecture
19 11 (5.58%) Programme Management
19 11 (5.58%) Benchmarking
19 11 (5.58%) E-Commerce
19 11 (5.58%) Business Intelligence

Customer Insight
Top Related IT Skills by Category

For the 6 months to 23 July 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 38 (19.29%) SAS
2 8 (4.06%) CMS
3 3 (1.52%) Umbraco
4 1 (0.51%) Drupal
Applications
1 11 (5.58%) MS Excel
2 10 (5.08%) OmniGraffle
3 6 (3.05%) MS Visio
4 5 (2.54%) MS PowerPoint
5 4 (2.03%) MS Project
5 4 (2.03%) MS Office
5 4 (2.03%) SPSS
6 3 (1.52%) Adobe Illustrator
6 3 (1.52%) Photoshop
7 1 (0.51%) FastStats
Business Applications
1 5 (2.54%) Dynamics CRM
2 4 (2.03%) Google Analytics
3 3 (1.52%) SiteCatalyst
3 3 (1.52%) SAP Oil and Gas
4 2 (1.02%) WebTrends
5 1 (0.51%) Summit
Cloud Services
1 3 (1.52%) Microsoft Azure
Communications & Networking
1 2 (1.02%) Intranet
1 2 (1.02%) Internet
2 1 (0.51%) 3G
2 1 (0.51%) Broadband
Database & Business Intelligence
1 19 (9.64%) Data Mining
2 16 (8.12%) Base SAS
3 12 (6.09%) Big Data
4 8 (4.06%) SQL Server Integration Services
4 8 (4.06%) Data Warehouse
5 6 (3.05%) SQL Server
6 5 (2.54%) SAS Enterprise Guide
6 5 (2.54%) Hadoop
7 3 (1.52%) MongoDB
7 3 (1.52%) MySQL
7 3 (1.52%) SAS Data Integration Studio
7 3 (1.52%) SQL Server Reporting Services
8 2 (1.02%) SQL Server 2000
8 2 (1.02%) PostgreSQL
8 2 (1.02%) Apache Cassandra
8 2 (1.02%) NoSQL
8 2 (1.02%) SQL Server 2012
8 2 (1.02%) Relational Database
9 1 (0.51%) Apache Hive
9 1 (0.51%) Oracle Exadata
Development Applications
1 10 (5.08%) Axure RP
2 4 (2.03%) Git (software)
3 3 (1.52%) Subversion
4 1 (0.51%) WATIR
4 1 (0.51%) TeamCity
4 1 (0.51%) Toad
4 1 (0.51%) ProC
4 1 (0.51%) Cucumber
General
1 74 (37.56%) Marketing
2 50 (25.38%) Finance
3 48 (24.37%) Retail
4 24 (12.18%) Banking
5 15 (7.61%) Legal
6 8 (4.06%) Retail Banking
6 8 (4.06%) Telecoms
7 7 (3.55%) Back Office
8 6 (3.05%) Games
9 3 (1.52%) Electronics
9 3 (1.52%) Manufacturing
9 3 (1.52%) Advertising
10 2 (1.02%) Publishing
11 1 (0.51%) Automotive
11 1 (0.51%) Czech Language
11 1 (0.51%) German Language
Job Titles
1 44 (22.34%) Analyst
2 22 (11.17%) Developer
3 18 (9.14%) Consultant
3 18 (9.14%) Designer
4 15 (7.61%) User Experience Designer
4 15 (7.61%) Business Analyst
5 11 (5.58%) Project Manager
6 10 (5.08%) Data Analyst
6 10 (5.08%) Data Manager
6 10 (5.08%) Insight Analyst
7 8 (4.06%) Customer Analyst
7 8 (4.06%) UI Designer
7 8 (4.06%) User Experience Researcher
7 8 (4.06%) Senior Manager
8 7 (3.55%) SAS Analyst
8 7 (3.55%) Product Manager
8 7 (3.55%) Service Manager
8 7 (3.55%) User Experience Consultant
9 6 (3.05%) Interaction Designer
9 6 (3.05%) Marketing Manager
Libraries, Frameworks & Software Standards
1 20 (10.15%) HTML
2 19 (9.64%) CSS
3 8 (4.06%) jQuery
4 5 (2.54%) Web Services
5 3 (1.52%) .NET
5 3 (1.52%) ATL
6 2 (1.02%) HTML5
6 2 (1.02%) Backbone.js
6 2 (1.02%) KnockoutJS
6 2 (1.02%) D3.js
6 2 (1.02%) Highcharts JS
6 2 (1.02%) Sass
6 2 (1.02%) LESS
6 2 (1.02%) Ember.js
6 2 (1.02%) Underscore.js
6 2 (1.02%) AngularJS
6 2 (1.02%) Twitter Bootstrap
6 2 (1.02%) CSS3
7 1 (0.51%) MapReduce
7 1 (0.51%) REST
Miscellaneous
1 13 (6.60%) Mobile App
2 11 (5.58%) Psychology
3 9 (4.57%) Human Factors
3 9 (4.57%) Visualisation
3 9 (4.57%) Social Media
3 9 (4.57%) Management Information System
3 9 (4.57%) Copywriting
4 8 (4.06%) Open Source
5 5 (2.54%) W3C
6 3 (1.52%) DTV
6 3 (1.52%) Economics
6 3 (1.52%) Statistics
6 3 (1.52%) Data Integration
6 3 (1.52%) FMCG
6 3 (1.52%) iPhone
6 3 (1.52%) Semantic Web
6 3 (1.52%) iPad
7 2 (1.02%) EMV
7 2 (1.02%) Data Protection Act
7 2 (1.02%) Mathematics
Operating Systems
1 10 (5.08%) UNIX
2 8 (4.06%) Linux
3 6 (3.05%) Apple iOS
4 5 (2.54%) Android
5 3 (1.52%) Windows
6 1 (0.51%) Windows 7
Processes & Methodologies
1 65 (32.99%) Analytics
2 34 (17.26%) Agile Software Development
3 31 (15.74%) Project Management
4 28 (14.21%) Data Analysis
4 28 (14.21%) Usability Testing
5 24 (12.18%) Stakeholder Management
6 22 (11.17%) CRM
7 15 (7.61%) Market Research
8 13 (6.60%) Content Management
9 12 (6.09%) SEO
9 12 (6.09%) Information Architecture
10 11 (5.58%) Benchmarking
10 11 (5.58%) Programme Management
10 11 (5.58%) E-Commerce
10 11 (5.58%) Business Intelligence
10 11 (5.58%) Requirements Analysis
11 10 (5.08%) Business Analysis
12 9 (4.57%) Service Delivery
12 9 (4.57%) ETL
12 9 (4.57%) Customer Analysis
Programming Languages
1 43 (21.83%) SQL
2 11 (5.58%) JavaScript
3 7 (3.55%) VBA
4 6 (3.05%) PHP
4 6 (3.05%) SAS Macro
5 5 (2.54%) Shell Script
6 3 (1.52%) Python
6 3 (1.52%) R
7 2 (1.02%) Java
7 2 (1.02%) Ruby
7 2 (1.02%) T-SQL
8 1 (0.51%) VB
8 1 (0.51%) PL/SQL
8 1 (0.51%) Objective-C
Qualifications
1 44 (22.34%) Degree
2 9 (4.57%) Security Cleared
3 6 (3.05%) SC Cleared
4 3 (1.52%) CTC Cleared
5 2 (1.02%) APMP
6 1 (0.51%) PRINCE2 Certification
6 1 (0.51%) BC Cleared
Quality Assurance & Compliance
1 4 (2.03%) QA
2 3 (1.52%) PCI DSS
3 1 (0.51%) Data Quality
3 1 (0.51%) ISO 9001
3 1 (0.51%) ISO 14001
3 1 (0.51%) WAI
System Software
1 3 (1.52%) Cronacle
Systems Management
1 1 (0.51%) HP Quality Center
Vendors
1 13 (6.60%) Mercator
2 11 (5.58%) Microsoft
3 5 (2.54%) Teradata
3 5 (2.54%) Oracle
4 4 (2.03%) Google
5 3 (1.52%) Omniture
5 3 (1.52%) Endeca
5 3 (1.52%) Lyris
5 3 (1.52%) Business Objects
5 3 (1.52%) SAP
6 2 (1.02%) Alterian
6 2 (1.02%) Tableau
6 2 (1.02%) Twitter
7 1 (0.51%) ExactTarget
7 1 (0.51%) DoubleClick
7 1 (0.51%) Adobe
7 1 (0.51%) MicroStrategy
7 1 (0.51%) Progress
London
Nicoll Curtin
Rate: £400 per day
Posted: 17 hours ago
London
Bridge Noble
Rate: £600 - £800 per day
Posted: 4 days ago
West Yorkshire
Harvey Nash plc
Rate: £425 - £450 per day
Posted: 6 days ago
City of London
Churchill Frank
Rate: £400 - £500 per day
Posted: 15 days ago