The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Customer Insight
Rank 399 497 511
Rank change year-on-year
+98 +14
Contract jobs citing Customer Insight 271 157 127
As % of all contract IT jobs located in the UK 0.50% 0.27% 0.22%
As % of the Processes & Methodologies category 0.61% 0.34% 0.28%
Number of daily rates quoted 151 90 96
Median daily rate £430 £400 £420
Median daily rate % change year-on-year
+7.50% -4.76%
90% offered a daily rate of more than £324 £325 £265
10% offered a daily rate of more than £575 £483 £550
UK excluding London median daily rate £400 £432 £400
% change year-on-year
-7.34% +8.00%
Number of hourly rates quoted 1 2 1
Median hourly rate £67.50 £28.50 £15.00
Median hourly rate % change year-on-year
+136.84% +90.00%
UK excluding London median hourly rate £67.50 - £15.00

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
44605 46363 44678
As % of all contract IT jobs located in the UK 83.11% 81.03% 77.22%
Number of daily rates quoted 29540 30319 27925
Median daily rate £440 £425 £413
Median daily rate % change year-on-year
+3.52% +3.03%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £595 £580 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1156 1285 1224
Median hourly rate £30.50 £32.00 £24.00
Median hourly rate % change year-on-year
-4.68% +33.33%
90% offered a hourly rate of more than £12.58 £12.50 £12.51
10% offered a hourly rate of more than £50.00 £49.57 £53.50
UK excluding London median hourly rate £32.50 £33.64 £26.00
% change year-on-year
-3.38% +29.38%

Customer Insight
Jobs Demand Trend

The demand trend of contract jobs citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 26 September 2016.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +114 269 £440 +10.00% 26
London +63 151 £450 +12.50% 14
South East +50 47 £475 +30.13% 2
West Sussex - 31 £475 - 1
Worthing - 30 £475 - 1
West Midlands -10 24 £413 -8.33% 3
Yorkshire +23 18 £450 +9.09% 2
West Yorkshire +24 17 £438 +6.06% 2
Leeds +18 16 £425 -5.55% 2
Berkshire +16 14 £500 +36.98%
North West +17 13 £400 +14.28% 3
City of London +14 13 £400 +14.28%
Coventry -7 12 £413 -8.33%
Maidenhead - 8 £503 -
Newcastle upon Tyne -38 7 £400 -14.89%
North East -39 7 £400 -14.89%
Tyne and Wear -40 7 £400 -14.89%
Telford - 6 - - 3
Shropshire - 6 - - 3
South West +5 5 £350 -18.98% 2
Bristol +1 5 £350 -18.98% 1
Cheshire - 4 £360 -
Birmingham - 3 £313 -
Hammersmith - 3 £375 -
Reading +16 2 - -
East Midlands - 2 £250 -
Westminster - 2 £450 -
Manchester -8 1 - - 2
Croydon -12 1 - -
Docklands, London - 1 £600 -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 26 September 2016, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Customer Insight.

1 278 (62.61%) Agile Software Development
2 214 (48.20%) User Experience
3 169 (38.06%) Analytical Skills
4 153 (34.46%) Degree
5 140 (31.53%) Market Research
6 135 (30.41%) Usability Testing
7 122 (27.48%) Psychology
7 122 (27.48%) Service Design
8 118 (26.58%) Guerrilla Research
9 103 (23.20%) Ethnography
10 98 (22.07%) Human Factors
11 86 (19.37%) Analytics
11 86 (19.37%) Marketing
12 69 (15.54%) SQL
13 57 (12.84%) HTML
13 57 (12.84%) Finance
14 56 (12.61%) Prototyping
15 53 (11.94%) CSS
16 47 (10.59%) Retail
17 45 (10.14%) SAS
18 39 (8.78%) Scrum
19 37 (8.33%) Product Management
20 36 (8.11%) User Stories
20 36 (8.11%) CRM
21 31 (6.98%) Business Intelligence
21 31 (6.98%) Rapid Prototyping
22 29 (6.53%) Data Analysis
23 28 (6.31%) Mobile App
24 27 (6.08%) Project Management
25 25 (5.63%) Python

Customer Insight
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (10.14%) SAS
2 10 (2.25%) Drupal
3 8 (1.80%) SharePoint
4 5 (1.13%) Apache
4 5 (1.13%) Tomcat
5 4 (0.90%) Apache Spark
5 4 (0.90%) CMS
6 3 (0.68%) Marvel
7 2 (0.45%) Elasticsearch
7 2 (0.45%) WebLogic
8 1 (0.23%) Apache Pig
8 1 (0.23%) JBoss
8 1 (0.23%) nginx
8 1 (0.23%) Oracle Service Bus
8 1 (0.23%) Oracle SOA Suite
8 1 (0.23%) WordPress
Applications
1 11 (2.48%) OmniGraffle
1 11 (2.48%) Photoshop
2 10 (2.25%) SPSS
3 9 (2.03%) Adobe Illustrator
4 5 (1.13%) Adobe Creative Suite
4 5 (1.13%) MS Excel
4 5 (1.13%) MS PowerPoint
5 4 (0.90%) MS Office
5 4 (0.90%) UserZoom
6 2 (0.45%) MS Visio
7 1 (0.23%) InVision
7 1 (0.23%) MS Project
7 1 (0.23%) Spreadsheet
Business Applications
1 4 (0.90%) SAP Oil and Gas
1 4 (0.90%) Unica
2 3 (0.68%) Dynamics CRM
3 2 (0.45%) FastStats
3 2 (0.45%) Magento
3 2 (0.45%) WebTrends
4 1 (0.23%) Oracle 11i
4 1 (0.23%) Oracle Applications
4 1 (0.23%) Oracle Assets
4 1 (0.23%) Oracle CRM
4 1 (0.23%) Oracle EBS
4 1 (0.23%) Oracle EBS R12
4 1 (0.23%) Oracle Financials
4 1 (0.23%) Salesforce.com CRM
4 1 (0.23%) Sprinklr
Cloud Services
1 9 (2.03%) Google Analytics
2 5 (1.13%) Amazon AWS
3 4 (0.90%) Amazon EC2
3 4 (0.90%) Amazon S3
3 4 (0.90%) Google Apps
4 3 (0.68%) Adobe Analytics
4 3 (0.68%) Google Play
5 2 (0.45%) GitHub
5 2 (0.45%) Microsoft Azure
6 1 (0.23%) Google Cloud Platform
Communications & Networking
1 6 (1.35%) SMS
2 3 (0.68%) HTTPS
2 3 (0.68%) Internet
3 2 (0.45%) Skype
4 1 (0.23%) Broadband
4 1 (0.23%) DOCSIS
4 1 (0.23%) GPON
4 1 (0.23%) NFC
4 1 (0.23%) SAN
4 1 (0.23%) SSL
4 1 (0.23%) VDSL
Database & Business Intelligence
1 19 (4.28%) Big Data
2 17 (3.83%) Data Warehouse
3 12 (2.70%) Data Mining
3 12 (2.70%) Hadoop
3 12 (2.70%) QlikView
4 10 (2.25%) NoSQL
5 9 (2.03%) BusinessObjects
5 9 (2.03%) Relational Database
6 8 (1.80%) Apache Hive
6 8 (1.80%) Base SAS
7 7 (1.58%) MySQL
8 5 (1.13%) HBase
8 5 (1.13%) RDBMS
8 5 (1.13%) SQL Server
9 4 (0.90%) Enterprise Data Warehouse
9 4 (0.90%) Neo4j
9 4 (0.90%) SAS Data Integration Studio
10 3 (0.68%) Crystal Reports
10 3 (0.68%) DB2
10 3 (0.68%) SAS Enterprise Guide
Development Applications
1 13 (2.93%) Axure RP
2 5 (1.13%) Dreamweaver
2 5 (1.13%) Jenkins
3 3 (0.68%) Appium
3 3 (0.68%) Git (software)
3 3 (0.68%) git-flow
3 3 (0.68%) Gradle
3 3 (0.68%) Hamcrest
3 3 (0.68%) jMock
3 3 (0.68%) JUnit
3 3 (0.68%) Mockito
3 3 (0.68%) Robolectric
3 3 (0.68%) Robotium
4 2 (0.45%) Maven
General
1 86 (19.37%) Marketing
2 57 (12.84%) Finance
3 47 (10.59%) Retail
4 19 (4.28%) Banking
5 18 (4.05%) Telecoms
6 11 (2.48%) Advertising
7 8 (1.80%) Games
8 7 (1.58%) Legal
8 7 (1.58%) Publishing
9 5 (1.13%) Electronics
10 4 (0.90%) Investment Banking
10 4 (0.90%) Manufacturing
11 3 (0.68%) Financial Institution
11 3 (0.68%) Pharmaceutical
11 3 (0.68%) Retail Banking
12 2 (0.45%) Brand Awareness
13 1 (0.23%) Local Government
Job Titles
1 158 (35.59%) User Researcher
2 90 (20.27%) User Experience Researcher
3 70 (15.77%) Analyst
4 54 (12.16%) Designer
5 43 (9.68%) Architect
6 38 (8.56%) Insight Analyst
7 36 (8.11%) Digital User Researcher
8 33 (7.43%) UX Designer
9 32 (7.21%) Technical Architect
10 30 (6.76%) Customer Analyst
11 29 (6.53%) Customer Insight Analyst
12 25 (5.63%) Data Analyst
13 19 (4.28%) Interaction Designer
13 19 (4.28%) Product Manager
14 17 (3.83%) Developer
15 16 (3.60%) Project Manager
15 16 (3.60%) SQL Analyst
16 13 (2.93%) Business Analyst
16 13 (2.93%) Digital Designer
17 12 (2.70%) Solutions Architect
Libraries, Frameworks & Software Standards
1 57 (12.84%) HTML
2 53 (11.94%) CSS
3 10 (2.25%) HTML5
4 9 (2.03%) JSON
5 7 (1.58%) jQuery
6 6 (1.35%) REST
7 5 (1.13%) Web Services
8 3 (0.68%) CSS3
8 3 (0.68%) Flash
8 3 (0.68%) RESTful
8 3 (0.68%) XML
9 2 (0.45%) AngularJS
9 2 (0.45%) D3.js
9 2 (0.45%) Django
9 2 (0.45%) Kafka
9 2 (0.45%) LESS
9 2 (0.45%) MLlib
9 2 (0.45%) Play Framework
9 2 (0.45%) Sass
9 2 (0.45%) SOAP
Miscellaneous
1 214 (48.20%) User Experience
2 169 (38.06%) Analytical Skills
3 122 (27.48%) Psychology
4 28 (6.31%) Mobile App
5 16 (3.60%) Visualisation
6 14 (3.15%) Statistics
7 9 (2.03%) Data Integration
7 9 (2.03%) Tandem
8 7 (1.58%) Mathematics
9 5 (1.13%) Algorithms
9 5 (1.13%) Computer Science
9 5 (1.13%) Economics
9 5 (1.13%) Social Media
10 4 (0.90%) Credit Risk
10 4 (0.90%) Enterprise Software
11 3 (0.68%) CESG
11 3 (0.68%) Fintech
11 3 (0.68%) FMCG
11 3 (0.68%) Management Information System
12 2 (0.45%) Virtual Team
Operating Systems
1 5 (1.13%) Linux
1 5 (1.13%) Unix
2 4 (0.90%) Android
3 1 (0.23%) Apple iOS
3 1 (0.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 278 (62.61%) Agile Software Development
2 140 (31.53%) Market Research
3 135 (30.41%) Usability Testing
4 122 (27.48%) Service Design
5 118 (26.58%) Guerrilla Research
6 103 (23.20%) Ethnography
7 98 (22.07%) Human Factors
8 86 (19.37%) Analytics
9 56 (12.61%) Prototyping
10 39 (8.78%) Scrum
11 37 (8.33%) Product Management
12 36 (8.11%) CRM
12 36 (8.11%) User Stories
13 31 (6.98%) Business Intelligence
13 31 (6.98%) Rapid Prototyping
14 29 (6.53%) Data Analysis
15 27 (6.08%) Project Management
16 21 (4.73%) E-Commerce
17 20 (4.50%) Actionable Insight
18 19 (4.28%) Continuous Improvement
Programming Languages
1 69 (15.54%) SQL
2 25 (5.63%) Python
3 24 (5.41%) Java
4 11 (2.48%) R
5 9 (2.03%) JavaScript
5 9 (2.03%) Scala
6 8 (1.80%) PHP
6 8 (1.80%) VBA
7 6 (1.35%) C
8 5 (1.13%) Ruby
9 2 (0.45%) SAS Macro
10 1 (0.23%) C++
Qualifications
1 153 (34.46%) Degree
2 21 (4.73%) Security Cleared
3 17 (3.83%) BPSS Clearance
4 8 (1.80%) SC Cleared
5 3 (0.68%) BC Cleared
5 3 (0.68%) PhD
6 1 (0.23%) ITIL Certification
Quality Assurance & Compliance
1 16 (3.60%) QA
2 11 (2.48%) Data Quality
3 9 (2.03%) Solvency II
4 7 (1.58%) Disclosure Scotland
5 2 (0.45%) WCAG
6 1 (0.23%) Basel II
6 1 (0.23%) ISO 9001
6 1 (0.23%) PCI DSS
System Software
1 3 (0.68%) HDFS
2 1 (0.23%) Virtual Machines
Vendors
1 17 (3.83%) Tableau
2 15 (3.38%) Google
3 11 (2.48%) Adobe
4 10 (2.25%) Oracle
5 9 (2.03%) Microsoft
5 9 (2.03%) SAP
5 9 (2.03%) Teradata
6 5 (1.13%) IBM
7 4 (0.90%) Facebook
8 3 (0.68%) Optimizely
8 3 (0.68%) Salesforce.com
9 2 (0.45%) DoubleClick
9 2 (0.45%) Hortonworks
9 2 (0.45%) HP
10 1 (0.23%) Confirmit
10 1 (0.23%) hybris
10 1 (0.23%) Omniture
10 1 (0.23%) Red Hat
10 1 (0.23%) Sun
10 1 (0.23%) Twitter
Leeds, West Yorkshire
E-synergy Solutions
Rate: £425 - £475 per annum
Posted: 11 hours ago
Telford, Shropshire
Mercator IT Solutions
Posted: 5 days ago
Worthing, West Sussex
Salt
Rate: £400 - £500 per day
Posted: 5 days ago
Telford, Shropshire
FDM Group
Rate: negotiable
Posted: 5 days ago
West London
Churchill Frank International
Rate: £175 - £225 per day
Posted: 7 days ago
Leeds, West Yorkshire
Reed Technology
Rate: £400 - £450 per day
Posted: 5 days ago
South West London
People Source Consulting
Rate: £280 - £330 per annum
Posted: 13 days ago