The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Customer Insight
Rank 509 529 487
Rank change year-on-year
+20 -42
Contract jobs citing Customer Insight 104 49 82
As % of all contract IT jobs located in the UK 0.18% 0.096% 0.16%
As % of the Processes & Methodologies category 0.25% 0.13% 0.23%
Number of daily rates quoted 72 34 55
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £375 £425
Average daily rate % change year-on-year
+6.66% -11.76%
90% offered a daily rate of more than £250 £296 £230
10% offered a daily rate of more than £520 £438 £501
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £16.38
UK excluding London average hourly rate - - £16.38

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41873 37624 36372
As % of all contract IT jobs located in the UK 73.63% 73.75% 71.37%
Number of daily rates quoted 27230 23353 21214
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £275 £273 £270
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £388 £363 £370
% change year-on-year
+6.89% -2.02%
Number of hourly rates quoted 1164 1139 1463
Average hourly rate £25.00 £25.00 £30.00
Average hourly rate % change year-on-year
- -16.66%
90% offered a hourly rate of more than £12.00 £12.50 £12.50
10% offered a hourly rate of more than £47.50 £45.00 £45.00
UK excluding London average hourly rate £25.00 £27.50 £30.00
% change year-on-year
-9.09% -8.33%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 27 November 2014.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 100 £400 +6.66% 29
London 0 41 £400 +14.28% 14
Newcastle upon Tyne - 18 £375 -
North East - 18 £375 - 2
Tyne and Wear - 18 £375 -
West Yorkshire +1 16 £425 +8.97% 3
Yorkshire -3 16 £425 +8.97% 3
South East -9 16 £300 - 2
Hampshire - 9 £250 - 1
Bradford +1 7 £425 - 1
City of London +16 6 £375 +7.14% 6
Berkshire +6 4 £513 - 1
West Midlands -14 3 £369 -7.81%
Scotland - 3 £375 -
North West - 3 £550 - 3
Manchester - 3 £550 - 3
East Midlands +7 2 £425 - 1
Middlesex - 2 - -
Staffordshire - 2 £350 -
Edinburgh - 2 £638 -
Cardiff - 2 £280 -
Wales - 2 £280 -
South Wales - 2 £280 -
Bristol -20 1 £400 +38.88% 1
South West -36 1 £400 +23.07% 2
Northamptonshire - 1 £450 -
Bromley - 1 £475 -
Croydon - 1 £375 -
Northampton - 1 £450 -
Slough - 1 £525 - 1

Customer Insight
Top 30 Related IT Skills

For the 6 months to 27 November 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 57 (29.84%) Analytical Skills
2 56 (29.32%) Agile Software Development
3 54 (28.27%) SAS
4 51 (26.70%) User Experience
5 50 (26.18%) Marketing
6 47 (24.61%) SQL
6 47 (24.61%) Analytics
7 43 (22.51%) Finance
7 43 (22.51%) Degree
8 35 (18.32%) Retail
9 26 (13.61%) Project Management
9 26 (13.61%) Data Analysis
10 23 (12.04%) Stakeholder Management
11 22 (11.52%) HTML
12 21 (10.99%) CRM
13 20 (10.47%) CSS
13 20 (10.47%) Usability Testing
14 19 (9.95%) Rapid Prototyping
14 19 (9.95%) Mobile App
15 18 (9.42%) Business Intelligence
15 18 (9.42%) SPSS
16 16 (8.38%) Market Research
17 15 (7.85%) Data Mining
18 14 (7.33%) Telecoms
18 14 (7.33%) Psychology
19 13 (6.81%) Human Factors
19 13 (6.81%) MS Excel
20 12 (6.28%) Data Warehouse
20 12 (6.28%) Microsoft
20 12 (6.28%) Banking

Customer Insight
Top Related IT Skills by Category

For the 6 months to 27 November 2014, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 54 (28.27%) SAS
2 1 (0.52%) Apache Pig
2 1 (0.52%) Apache Spark
Applications
1 18 (9.42%) SPSS
2 13 (6.81%) MS Excel
3 4 (2.09%) MS Office
4 3 (1.57%) MS PowerPoint
5 1 (0.52%) MS Project
5 1 (0.52%) MS Visio
5 1 (0.52%) OmniGraffle
Business Applications
1 6 (3.14%) SAP Oil and Gas
2 3 (1.57%) Google Analytics
3 2 (1.05%) SiteCatalyst
3 2 (1.05%) Maximo
3 2 (1.05%) WebTrends
3 2 (1.05%) Dynamics CRM
4 1 (0.52%) Summit
Cloud Services
1 1 (0.52%) SaaS
Communications & Networking
1 4 (2.09%) Internet
2 3 (1.57%) SMS
3 1 (0.52%) Broadband
3 1 (0.52%) HTTPS
3 1 (0.52%) MVNO
Database & Business Intelligence
1 15 (7.85%) Data Mining
2 12 (6.28%) Data Warehouse
3 11 (5.76%) Big Data
4 10 (5.24%) Base SAS
5 6 (3.14%) SQL Server
5 6 (3.14%) SAS Enterprise Miner
5 6 (3.14%) SQL Server Reporting Services
6 4 (2.09%) Relational Database
6 4 (2.09%) SAS Enterprise Guide
6 4 (2.09%) Hadoop
7 3 (1.57%) QlikView
7 3 (1.57%) SQL Server 2012
8 1 (0.52%) SQL Server Integration Services
8 1 (0.52%) Oracle BI EE
8 1 (0.52%) SQL Server Analysis Services
8 1 (0.52%) EDRMS
8 1 (0.52%) DataStage
8 1 (0.52%) Impala
8 1 (0.52%) SAS Data Integration Studio
8 1 (0.52%) Amazon Redshift
Development Applications
1 2 (1.05%) Subversion
1 2 (1.05%) TeamCity
2 1 (0.52%) Git (software)
2 1 (0.52%) Talend Open Studio
2 1 (0.52%) Toad
2 1 (0.52%) Axure RP
General
1 50 (26.18%) Marketing
2 43 (22.51%) Finance
3 35 (18.32%) Retail
4 14 (7.33%) Telecoms
5 12 (6.28%) Banking
6 7 (3.66%) Advertising
7 6 (3.14%) Electronics
7 6 (3.14%) Manufacturing
8 4 (2.09%) Games
9 3 (1.57%) Multimedia
9 3 (1.57%) Legal
9 3 (1.57%) Publishing
10 2 (1.05%) Back Office
10 2 (1.05%) Law
11 1 (0.52%) Retail Banking
11 1 (0.52%) Local Government
11 1 (0.52%) Pharmaceutical
Job Titles
1 60 (31.41%) Analyst
2 24 (12.57%) Designer
3 22 (11.52%) UX Designer
4 21 (10.99%) Insight Analyst
5 17 (8.90%) Data Analyst
6 15 (7.85%) Business Analyst
7 13 (6.81%) Developer
8 12 (6.28%) Consultant
9 11 (5.76%) Project Manager
9 11 (5.76%) Customer Analyst
10 9 (4.71%) Customer Insight Analyst
11 8 (4.19%) Senior Manager
11 8 (4.19%) CRM Analyst
11 8 (4.19%) Marketing Manager
12 7 (3.66%) SAS Analyst
12 7 (3.66%) Senior Analyst
12 7 (3.66%) User Experience Consultant
12 7 (3.66%) User Experience Researcher
13 6 (3.14%) SAS Insight Analyst
13 6 (3.14%) Product Manager
Libraries, Frameworks & Software Standards
1 22 (11.52%) HTML
2 20 (10.47%) CSS
3 3 (1.57%) Web Services
4 2 (1.05%) AngularJS
4 2 (1.05%) .NET
4 2 (1.05%) ASP.NET
4 2 (1.05%) ASP.NET MVC
4 2 (1.05%) WCF
5 1 (0.52%) Ruby on Rails
5 1 (0.52%) HTML5
5 1 (0.52%) ATL
5 1 (0.52%) REST
5 1 (0.52%) Kafka
Miscellaneous
1 57 (29.84%) Analytical Skills
2 51 (26.70%) User Experience
3 19 (9.95%) Mobile App
4 14 (7.33%) Psychology
5 13 (6.81%) Human Factors
6 7 (3.66%) Open Source
6 7 (3.66%) DTV
7 4 (2.09%) Management Information System
7 4 (2.09%) Statistics
8 3 (1.57%) Credit Risk
8 3 (1.57%) Mathematics
8 3 (1.57%) Machine to Machine
8 3 (1.57%) Digital Media
8 3 (1.57%) Algorithms
9 2 (1.05%) iPad
9 2 (1.05%) Replication
9 2 (1.05%) Clustering
9 2 (1.05%) FMCG
10 1 (0.52%) Copywriting
10 1 (0.52%) Computer Science
Operating Systems
1 5 (2.62%) Windows
2 4 (2.09%) UNIX
3 3 (1.57%) Linux
4 2 (1.05%) Windows Server 2012
4 2 (1.05%) Windows 2000
4 2 (1.05%) Windows XP
4 2 (1.05%) Windows Server 2003
4 2 (1.05%) Windows Server 2008
4 2 (1.05%) Windows 7
5 1 (0.52%) Apple iOS
Processes & Methodologies
1 56 (29.32%) Agile Software Development
2 47 (24.61%) Analytics
3 26 (13.61%) Project Management
3 26 (13.61%) Data Analysis
4 23 (12.04%) Stakeholder Management
5 21 (10.99%) CRM
6 20 (10.47%) Usability Testing
7 19 (9.95%) Rapid Prototyping
8 18 (9.42%) Business Intelligence
9 16 (8.38%) Market Research
10 9 (4.71%) Service Delivery
10 9 (4.71%) Continuous Improvement
10 9 (4.71%) Data Analytics
10 9 (4.71%) Propensity Modelling
11 8 (4.19%) Customer Segmentation
11 8 (4.19%) Statistical Modelling
11 8 (4.19%) Agile Project Management
12 7 (3.66%) Statistical Analysis
12 7 (3.66%) Requirements Analysis
12 7 (3.66%) Information Architecture
Programming Languages
1 47 (24.61%) SQL
2 3 (1.57%) SAS Macro
2 3 (1.57%) JavaScript
2 3 (1.57%) VBA
3 2 (1.05%) Python
3 2 (1.05%) VBScript
3 2 (1.05%) VB
3 2 (1.05%) C#
3 2 (1.05%) Shell Script
4 1 (0.52%) Ruby
4 1 (0.52%) PL/SQL
4 1 (0.52%) Java
4 1 (0.52%) Objective-C
4 1 (0.52%) R
Qualifications
1 43 (22.51%) Degree
2 5 (2.62%) Security Cleared
3 1 (0.52%) SC Cleared
3 1 (0.52%) BC Cleared
3 1 (0.52%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (1.05%) QA
2 1 (0.52%) ISO 9001
2 1 (0.52%) ISO 14001
System Software
1 2 (1.05%) VMware ESXi
1 2 (1.05%) VMware ESX
1 2 (1.05%) Tivoli Workload Scheduler
1 2 (1.05%) VMware Infrastructure
1 2 (1.05%) XenApp
2 1 (0.52%) Cronacle
2 1 (0.52%) HDFS
Systems Management
1 2 (1.05%) Symantec Endpoint Protection
1 2 (1.05%) Tivoli
1 2 (1.05%) Tivoli Storage Manager
2 1 (0.52%) HP Quality Center
2 1 (0.52%) Hadoop YARN
Vendors
1 12 (6.28%) Microsoft
2 8 (4.19%) Mercator
3 7 (3.66%) Adobe
3 7 (3.66%) Oracle
3 7 (3.66%) Tableau
4 6 (3.14%) Teradata
4 6 (3.14%) SAP
5 5 (2.62%) Siebel
6 4 (2.09%) IBM
7 3 (1.57%) Unica
7 3 (1.57%) Google
7 3 (1.57%) Omniture
8 2 (1.05%) VMware
8 2 (1.05%) Business Objects
8 2 (1.05%) Intel
8 2 (1.05%) Citrix
8 2 (1.05%) MicroStrategy
8 2 (1.05%) Symantec
9 1 (0.52%) Endeca
9 1 (0.52%) DoubleClick
West Yorkshire
Opus Recruitment Solutions Ltd
Rate: £400 - £450 per day
Posted: Yesterday
London
Hydrogen Group
Rate: £350.00 - £450.00 per day
Posted: 2 days ago
London
Real Staffing
Rate: £450 - £500 per day + competitive
Posted: 2 days ago
London
Roc Search
Rate: £400 per day
Posted: 3 days ago
Nottingham
Opus Recruitment Solutions Ltd
Rate: £350 - £450 per day
Posted: 7 days ago
Leeds
Opus Recruitment Solutions Ltd
Rate: £400 - £450 per day
Posted: 10 days ago
North East
Harvey Nash RPO
Rate: £375 to £425
Posted: 14 days ago
North East
Harvey Nash RPO
Rate: £450 to £500
Posted: 14 days ago
Bradford
Interquest - IQ ERP
Rate: £300 upto £500 a day
Posted: 15 days ago
Hampshire
Bridge Noble
Rate: £250 - £350 per day
Posted: 22 days ago
South West England
Computer Futures
Rate: £350 - £450 per day + competitive
Posted: 23 days ago