The table below looks at the statistics for Customer Insight skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Insight
Rank 548 520 509
Rank change year-on-year
-28 -11
Contract jobs citing Customer Insight 75 73 67
As % of all contract IT jobs located in the UK 0.15% 0.14% 0.13%
As % of the Processes & Methodologies category 0.18% 0.18% 0.18%
Number of daily rates quoted 22 43 37
Average daily rate £300 £410 £413
Average daily rate % change year-on-year
-26.82% -0.60%
90% offered a daily rate of more than £217 £323 £283
10% offered a daily rate of more than £452 £513 £500
UK excluding London average daily rate £376 £400 £375
% change year-on-year
-6.12% +6.66%
Number of hourly rates quoted 1 1 3
Average hourly rate £12.25 £28.19 £28.50
Average hourly rate % change year-on-year
-56.54% -1.08%
UK excluding London average hourly rate £12.25 - £16.50

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41233 39767 38206
As % of all contract IT jobs located in the UK 81.35% 77.75% 76.63%
Number of daily rates quoted 26971 25392 23073
Average daily rate £425 £425 £400
Average daily rate % change year-on-year
- +6.25%
90% offered a daily rate of more than £300 £280 £275
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1169 1059 1170
Average hourly rate £39.00 £27.50 £27.50
Average hourly rate % change year-on-year
+41.81% -
90% offered a hourly rate of more than £13.00 £12.00 £12.50
10% offered a hourly rate of more than £57.00 £46.50 £51.89
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight within the UK.

Customer Insight Daily Rate Trend in the UK

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight within the UK over the 3 months to 13 February 2016.

Customer Insight Daily Rate Histogram in the UK

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight within the UK.

Customer Insight Hourly Rate Trend in the UK

Customer Insight
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the UK over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 75 £300 -26.82% 35
London +3 29 £250 -40.11% 22
West Midlands -3 15 - -
Shropshire - 15 - -
Telford - 15 - -
South East +11 13 £401 +25.15% 6
Berkshire - 10 £278 - 1
South West +2 7 £300 - 2
Wiltshire +2 6 - -
North East -26 6 £440 -
Malmesbury - 5 - -
Tyne and Wear -33 4 £555 -
Newcastle upon Tyne -37 4 £555 -
East Midlands -3 3 £222 -44.56% 1
Nottinghamshire -5 2 £222 -44.56%
Nottingham -12 2 £222 -44.56%
West Yorkshire -24 2 £451 +6.17%
Yorkshire -27 2 £451 +6.17%
Northumberland - 2 £351 -
Bracknell - 2 £278 -
Windsor - 2 - -
Buckinghamshire +13 1 - -
Milton Keynes +5 1 - -
Halifax +2 1 £453 +13.12%
Leeds -10 1 £450 +5.88%
Kidlington - 1 £450 -
Oxford - 1 £450 -
Feltham - 1 - -
Ealing - 1 - -
Newbury - 1 - -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 13 February 2016, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 68 (46.26%) Agile Software Development
2 67 (45.58%) Analytical Skills
3 58 (39.46%) User Experience
4 51 (34.69%) Degree
5 42 (28.57%) Finance
6 41 (27.89%) SQL
7 36 (24.49%) Psychology
7 36 (24.49%) Ethnography
7 36 (24.49%) Market Research
8 35 (23.81%) Usability Testing
8 35 (23.81%) Human Factors
9 33 (22.45%) Analytics
10 23 (15.65%) SAS
11 19 (12.93%) Marketing
12 17 (11.56%) HTML
12 17 (11.56%) CSS
12 17 (11.56%) Mobile App
13 16 (10.88%) Rapid Prototyping
13 16 (10.88%) Banking
13 16 (10.88%) Retail
14 14 (9.52%) Telecoms
15 13 (8.84%) Stakeholder Management
16 12 (8.16%) Open Source
17 11 (7.48%) Visualisation
17 11 (7.48%) Data Modelling
18 10 (6.80%) Project Management
18 10 (6.80%) Business Intelligence
18 10 (6.80%) Microsoft
18 10 (6.80%) Data Analytics
19 9 (6.12%) Data Visualisation

Customer Insight
Top Related IT Skills by Category

For the 6 months to 13 February 2016, IT contractor jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 23 (15.65%) SAS
2 1 (0.68%) Apache Spark
2 1 (0.68%) CMS
Applications
1 9 (6.12%) MS Office
2 7 (4.76%) MS Excel
3 4 (2.72%) SPSS
4 1 (0.68%) MS PowerPoint
4 1 (0.68%) MS Visio
4 1 (0.68%) Photoshop
Business Applications
1 2 (1.36%) FastStats
2 1 (0.68%) Eloqua
2 1 (0.68%) Oracle EBS R12
2 1 (0.68%) Unica
Cloud Services
1 8 (5.44%) Amazon AWS
1 8 (5.44%) Amazon EC2
1 8 (5.44%) Amazon Kinesis
1 8 (5.44%) Amazon S3
2 6 (4.08%) Office 365
3 1 (0.68%) Google Analytics
3 1 (0.68%) Veeva
Communications & Networking
1 1 (0.68%) 3G
1 1 (0.68%) DOCSIS
1 1 (0.68%) GPON
1 1 (0.68%) VDSL
1 1 (0.68%) Wireless
Database & Business Intelligence
1 9 (6.12%) SQL Server
2 8 (5.44%) Amazon Redshift
2 8 (5.44%) BusinessObjects
2 8 (5.44%) PostgreSQL
3 6 (4.08%) Data Warehouse
4 5 (3.40%) Big Data
4 5 (3.40%) QlikView
5 4 (2.72%) Data Mining
6 2 (1.36%) Base SAS
6 2 (1.36%) MS Access
6 2 (1.36%) NoSQL
7 1 (0.68%) Apache Hive
7 1 (0.68%) Hadoop
7 1 (0.68%) Impala
7 1 (0.68%) RDBMS
7 1 (0.68%) Relational Database
7 1 (0.68%) SQL Server Analysis Services
7 1 (0.68%) SQL Server Integration Services
7 1 (0.68%) SQL Server Reporting Services
Development Applications
1 1 (0.68%) Git (software)
1 1 (0.68%) Maven
1 1 (0.68%) SQL Server Management Studio (SSMS)
General
1 42 (28.57%) Finance
2 19 (12.93%) Marketing
3 16 (10.88%) Banking
3 16 (10.88%) Retail
4 14 (9.52%) Telecoms
5 6 (4.08%) Retail Banking
6 3 (2.04%) Investment Banking
7 2 (1.36%) Law
7 2 (1.36%) Spanish Language
8 1 (0.68%) Back Office
8 1 (0.68%) Electronics
8 1 (0.68%) Italian Language
8 1 (0.68%) Portuguese Language
Job Titles
1 46 (31.29%) Analyst
2 36 (24.49%) User Researcher
3 27 (18.37%) Customer Analyst
4 25 (17.01%) Insight Analyst
5 24 (16.33%) Customer Insight Analyst
6 21 (14.29%) User Experience Researcher
7 19 (12.93%) Designer
8 15 (10.20%) UX Designer
9 13 (8.84%) Data Analyst
10 11 (7.48%) Developer
11 10 (6.80%) SQL Analyst
12 8 (5.44%) Business Intelligence Developer
12 8 (5.44%) Lead Developer
13 7 (4.76%) SAS Analyst
13 7 (4.76%) Senior Analyst
14 6 (4.08%) Data Insight Analyst
14 6 (4.08%) Insight Data Analyst
15 5 (3.40%) Business Analyst
15 5 (3.40%) Project Manager
15 5 (3.40%) QlikView Analyst
Libraries, Frameworks & Software Standards
1 17 (11.56%) CSS
1 17 (11.56%) HTML
2 2 (1.36%) HTML5
3 1 (0.68%) AngularJS
3 1 (0.68%) REST
3 1 (0.68%) RESTful
3 1 (0.68%) Spring
3 1 (0.68%) Web Services
Miscellaneous
1 67 (45.58%) Analytical Skills
2 58 (39.46%) User Experience
3 36 (24.49%) Psychology
4 17 (11.56%) Mobile App
5 11 (7.48%) Visualisation
6 6 (4.08%) Data Extraction
7 2 (1.36%) Social Media
8 1 (0.68%) Credit Risk
8 1 (0.68%) Data Structures
8 1 (0.68%) FMCG
8 1 (0.68%) Management Information System
8 1 (0.68%) Mobile Banking
8 1 (0.68%) NHS
8 1 (0.68%) PMI
8 1 (0.68%) Video Editing
Operating Systems
1 6 (4.08%) Windows
1 6 (4.08%) Windows 7
2 3 (2.04%) Apple iOS
3 1 (0.68%) Linux
3 1 (0.68%) Unix
Processes & Methodologies
1 68 (46.26%) Agile Software Development
2 36 (24.49%) Ethnography
2 36 (24.49%) Market Research
3 35 (23.81%) Human Factors
3 35 (23.81%) Usability Testing
4 33 (22.45%) Analytics
5 16 (10.88%) Rapid Prototyping
6 13 (8.84%) Stakeholder Management
7 12 (8.16%) Open Source
8 11 (7.48%) Data Modelling
9 10 (6.80%) Business Intelligence
9 10 (6.80%) Data Analytics
9 10 (6.80%) Project Management
10 9 (6.12%) Data Visualisation
11 8 (5.44%) CRM
11 8 (5.44%) Customer Analytics
11 8 (5.44%) E-Commerce
12 7 (4.76%) Change Management
12 7 (4.76%) ETL
12 7 (4.76%) Programme Management
Programming Languages
1 41 (27.89%) SQL
2 6 (4.08%) Java
3 3 (2.04%) Groovy
3 3 (2.04%) JavaScript
4 2 (1.36%) C++
4 2 (1.36%) Python
4 2 (1.36%) VBA
5 1 (0.68%) PL/SQL
5 1 (0.68%) R
5 1 (0.68%) Scala
Qualifications
1 51 (34.69%) Degree
2 4 (2.72%) Security Cleared
3 2 (1.36%) CTC Cleared
3 2 (1.36%) DV Cleared
3 2 (1.36%) SC Cleared
4 1 (0.68%) PhD
4 1 (0.68%) PMI Certification
4 1 (0.68%) Six Sigma Black Belt
Quality Assurance & Compliance
1 7 (4.76%) QA
2 1 (0.68%) Data Quality
2 1 (0.68%) SLA
System Software
1 1 (0.68%) HDFS
Vendors
1 10 (6.80%) Microsoft
2 9 (6.12%) Tableau
3 3 (2.04%) Huawei
4 2 (1.36%) Pega
4 2 (1.36%) Teradata
5 1 (0.68%) Alcatel-Lucent
5 1 (0.68%) BT
5 1 (0.68%) Cegedim Rx
5 1 (0.68%) Ericsson
5 1 (0.68%) Google
5 1 (0.68%) NetCracker
5 1 (0.68%) Nokia
5 1 (0.68%) Nokia Solutions and Networks
5 1 (0.68%) Oracle
5 1 (0.68%) Salesforce.com
5 1 (0.68%) Siebel
5 1 (0.68%) Siemens
5 1 (0.68%) ZTE
London
Energon Global
Rate: £400 - £500 per annum
Posted: 4 days ago
Bournemouth, Dorset
Ageas Retail Limited - Bournemouth Office
Rate: up to £350 per day
Posted: 10 days ago