Support Engineer Contracts in London

Support Engineer
England > London

The median Support Engineer daily rate in London is £255 according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 146 144 223
Rank change year-on-year -2 +79 +97
Contract jobs requiring a Support Engineer 303 484 501
As % of all contract jobs advertised in London 1.73% 1.87% 1.30%
As % of the Job Titles category 1.86% 1.97% 1.36%
Number of daily rates quoted 219 382 375
10th Percentile £140 £153 £136
25th Percentile £184 £193 £181
Median daily rate (50th Percentile) £255 £350 £250
Median % change year-on-year -27.14% +40.00% -16.67%
75th Percentile £350 £625 £369
90th Percentile £545 £810 £452
England median daily rate £215 £250 £213
% change year-on-year -14.00% +17.65% +1.19%
Number of hourly rates quoted 20 14 23
10th Percentile £17.94 £12.74 £13.88
25th Percentile £19.73 £21.94 £15.63
Median hourly rate £22.15 £24.75 £21.40
Median % change year-on-year -10.51% +15.65% +35.87%
75th Percentile £24.46 £31.81 £23.91
90th Percentile £61.55 £35.68 £42.00
England median hourly rate £22.08 £20.60 £17.60
% change year-on-year +7.16% +17.05% +6.67%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,327 24,623 36,768
% of contract IT jobs with a recognized job title 93.43% 95.18% 95.29%
Number of daily rates quoted 11,806 17,900 26,936
10th Percentile £325 £363 £375
25th Percentile £445 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £688 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.36%
Number of hourly rates quoted 318 280 437
10th Percentile £16.00 £18.00 £16.25
25th Percentile £20.07 £22.50 £22.88
Median hourly rate £27.50 £35.00 £35.00
Median % change year-on-year -21.43% - +10.62%
75th Percentile £46.05 £60.00 £49.25
90th Percentile £65.32 £80.23 £67.50
England median hourly rate £36.92 £44.77 £23.00
% change year-on-year -17.54% +94.63% +6.38%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Engineer in London.

Daily rate trend for Support Engineer in London

Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Engineer in London over the 6 months to 18 May 2024.

Daily rate histogram for Support Engineer in London

Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Engineer in London.

Hourly rate trend for Support Engineer in London

Support Engineer
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Support Engineer in London over the 6 months to 18 May 2024.

Hourly rate histogram for Support Engineer in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the London region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +29 59 £250 +40.85% 16
West London +11 9 £138 -26.67% 9
East London -5 5 £285 +90.00% 22
South London -5 4 £190 -53.94% 9
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 18 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Engineer in the job title.

1 170 (56.11%) Windows
2 101 (33.33%) Microsoft
3 97 (32.01%) Active Directory
4 92 (30.36%) Social Skills
5 90 (29.70%) Microsoft 365
6 77 (25.41%) Finance
7 60 (19.80%) Customer Service
8 48 (15.84%) Microsoft Office
9 47 (15.51%) Azure
9 47 (15.51%) Security Cleared
10 44 (14.52%) Windows 10
11 41 (13.53%) Citrix
12 40 (13.20%) ITIL
12 40 (13.20%) SCCM
12 40 (13.20%) Problem-Solving
13 39 (12.87%) Microsoft Exchange
14 36 (11.88%) SC Cleared
15 35 (11.55%) Firewall
16 31 (10.23%) Banking
16 31 (10.23%) ServiceNow
17 30 (9.90%) PowerShell
17 30 (9.90%) Linux
18 27 (8.91%) Windows Server
18 27 (8.91%) Video Conferencing
18 27 (8.91%) Degree
18 27 (8.91%) SQL
18 27 (8.91%) VPN
19 26 (8.58%) Cisco
20 23 (7.59%) JIRA
20 23 (7.59%) Windows 7

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (12.87%) Microsoft Exchange
2 10 (3.30%) Confluence
3 7 (2.31%) Skype for Business
4 5 (1.65%) Blackberry Enterprise Server
5 4 (1.32%) CMS
5 4 (1.32%) SharePoint
6 1 (0.33%) Apache
6 1 (0.33%) JBoss
6 1 (0.33%) nginx
6 1 (0.33%) Oracle SOA Suite
6 1 (0.33%) Red Hat Fuse
6 1 (0.33%) Tomcat
Applications
1 48 (15.84%) Microsoft Office
2 16 (5.28%) Microsoft Excel
3 4 (1.32%) Microsoft PowerPoint
4 2 (0.66%) MS Visio
5 1 (0.33%) AutoCAD
5 1 (0.33%) Revit
Business Applications
1 3 (0.99%) Endur
2 2 (0.66%) Dynamics CRM
2 2 (0.66%) Global One
2 2 (0.66%) SystmOne
3 1 (0.33%) Eikon
3 1 (0.33%) ION MarketView
3 1 (0.33%) NetSuite
3 1 (0.33%) Oracle 11i
3 1 (0.33%) Oracle Applications
3 1 (0.33%) Oracle Assets
3 1 (0.33%) Oracle EBS
3 1 (0.33%) Oracle EBS R12
3 1 (0.33%) Oracle E-Business Tax
3 1 (0.33%) Oracle Financials
3 1 (0.33%) Oracle General Ledger
3 1 (0.33%) Oracle Payables
3 1 (0.33%) Oracle Receivables
3 1 (0.33%) Temenos T24
3 1 (0.33%) thinkFolio
3 1 (0.33%) Unit4 Business World
Cloud Services
1 90 (29.70%) Microsoft 365
2 47 (15.51%) Azure
3 20 (6.60%) WhatsApp
4 14 (4.62%) AWS
5 12 (3.96%) Entra ID
6 6 (1.98%) Cloud Computing
7 5 (1.65%) OneDrive
7 5 (1.65%) Slack
8 3 (0.99%) Amazon EC2
8 3 (0.99%) Asana
8 3 (0.99%) Azure DevOps
8 3 (0.99%) Power Platform
9 2 (0.66%) Azure Monitor
9 2 (0.66%) GitHub
9 2 (0.66%) PaaS
10 1 (0.33%) Azure Stack
10 1 (0.33%) GCP
10 1 (0.33%) Google Workspace
10 1 (0.33%) IaaS
10 1 (0.33%) SaaS
Communications & Networking
1 35 (11.55%) Firewall
2 27 (8.91%) VPN
3 22 (7.26%) DNS
4 17 (5.61%) LAN
4 17 (5.61%) WAN
5 13 (4.29%) Internet
6 12 (3.96%) SAN
6 12 (3.96%) TCP/IP
7 11 (3.63%) DHCP
8 10 (3.30%) Wi-Fi
9 9 (2.97%) Wireless
10 7 (2.31%) Cisco IOS
10 7 (2.31%) Skype
11 6 (1.98%) FTP
11 6 (1.98%) HTTP
12 5 (1.65%) MPLS
12 5 (1.65%) VoIP
13 4 (1.32%) BGP
13 4 (1.32%) EIGRP
13 4 (1.32%) WebEx
Database & Business Intelligence
1 16 (5.28%) SQL Server
2 12 (3.96%) MySQL
3 6 (1.98%) Data Warehouse
3 6 (1.98%) PostgreSQL
3 6 (1.98%) Relational Database
4 4 (1.32%) Oracle Database
5 3 (0.99%) Azure SQL Database
5 3 (0.99%) MongoDB
6 2 (0.66%) NoSQL
6 2 (0.66%) Power BI
6 2 (0.66%) RDBMS
6 2 (0.66%) Sybase ASE
7 1 (0.33%) Data Lake
7 1 (0.33%) DB2
7 1 (0.33%) IDOL
7 1 (0.33%) MariaDB
7 1 (0.33%) SQL Server Integration Services
7 1 (0.33%) Tableau
Development Applications
1 23 (7.59%) JIRA
2 4 (1.32%) Git
2 4 (1.32%) Hudson
3 2 (0.66%) Jenkins
4 1 (0.33%) Selenium
General
1 92 (30.36%) Social Skills
2 77 (25.41%) Finance
3 31 (10.23%) Banking
4 19 (6.27%) Public Sector
5 18 (5.94%) Analytical Skills
6 11 (3.63%) Presentation Skills
7 9 (2.97%) Legal
7 9 (2.97%) Telecoms
8 8 (2.64%) Financial Institution
8 8 (2.64%) Organisational Skills
9 7 (2.31%) Front Office
10 5 (1.65%) Investment Banking
10 5 (1.65%) Japanese Language
10 5 (1.65%) Law
10 5 (1.65%) Marketing
10 5 (1.65%) Retail
11 3 (0.99%) Electronics
11 3 (0.99%) Inclusion and Diversity
11 3 (0.99%) Manufacturing
11 3 (0.99%) Multimedia
Libraries, Frameworks & Software Standards
1 9 (2.97%) .NET
2 6 (1.98%) CSS
3 5 (1.65%) FIX Protocol
3 5 (1.65%) JSON
3 5 (1.65%) REST
3 5 (1.65%) Web Services
4 4 (1.32%) HTML
4 4 (1.32%) HTML5
5 3 (0.99%) XMPP
6 2 (0.66%) ActiveX
6 2 (0.66%) ASP.NET
6 2 (0.66%) Kafka
6 2 (0.66%) LDAP
6 2 (0.66%) Middleware
6 2 (0.66%) TIBCO EMS
7 1 (0.33%) .NET Core
7 1 (0.33%) Apache NiFi
7 1 (0.33%) Elastic Stack
7 1 (0.33%) IBM Integration Bus
7 1 (0.33%) Spring Boot
Miscellaneous
1 27 (8.91%) Video Conferencing
2 15 (4.95%) Data Centre
3 11 (3.63%) Data Protection Act
3 11 (3.63%) Management Information System
4 10 (3.30%) Blackberry
5 8 (2.64%) iPhone
5 8 (2.64%) Smartphone
6 7 (2.31%) Onboarding
7 6 (1.98%) Linux Command Line
8 5 (1.65%) Analytical Mindset
9 3 (0.99%) BYOD
9 3 (0.99%) Hedge funds
9 3 (0.99%) iPad
9 3 (0.99%) Self-Motivation
10 2 (0.66%) Clustering
10 2 (0.66%) Digital Signage
10 2 (0.66%) Driving Licence
10 2 (0.66%) Team-Oriented Environment
10 2 (0.66%) Virtual Team
10 2 (0.66%) Wiki
Operating Systems
1 170 (56.11%) Windows
2 44 (14.52%) Windows 10
3 30 (9.90%) Linux
4 27 (8.91%) Windows Server
5 23 (7.59%) Windows 7
6 17 (5.61%) Windows Server 2016
7 14 (4.62%) Android
8 13 (4.29%) Windows Server 2012
9 12 (3.96%) Mac OS
10 9 (2.97%) Unix
11 8 (2.64%) Mac OS X
12 7 (2.31%) Red Hat Enterprise Linux
13 6 (1.98%) Windows 8
13 6 (1.98%) Windows Server 2019
14 5 (1.65%) Apple iOS
15 4 (1.32%) CentOS
16 3 (0.99%) Windows Server 2008
17 1 (0.33%) VMS
17 1 (0.33%) Windows Mobile
Processes & Methodologies
1 60 (19.80%) Customer Service
2 40 (13.20%) ITIL
2 40 (13.20%) Problem-Solving
3 21 (6.93%) Disaster Recovery
4 19 (6.27%) Asset Management
4 19 (6.27%) Service Delivery
5 17 (5.61%) Incident Management
5 17 (5.61%) Workflow
6 16 (5.28%) Customer Experience
6 16 (5.28%) Service Management
7 14 (4.62%) Migration
8 13 (4.29%) Business Continuity
9 12 (3.96%) ITSM
10 11 (3.63%) Data Protection
10 11 (3.63%) Infrastructure Engineering
11 10 (3.30%) Proactive Monitoring
12 9 (2.97%) Decision-Making
12 9 (2.97%) DevOps
12 9 (2.97%) Server Patching
12 9 (2.97%) Time Management
Programming Languages
1 30 (9.90%) PowerShell
2 27 (8.91%) SQL
3 17 (5.61%) Python
4 13 (4.29%) Java
5 10 (3.30%) C#
5 10 (3.30%) Shell Script
6 6 (1.98%) Bash
7 4 (1.32%) Korn
7 4 (1.32%) Perl
7 4 (1.32%) PHP
7 4 (1.32%) T-SQL
8 3 (0.99%) VBA
9 2 (0.66%) C++
9 2 (0.66%) F#
9 2 (0.66%) tcsh
9 2 (0.66%) VB
10 1 (0.33%) PL/SQL
10 1 (0.33%) Scala
10 1 (0.33%) VB.NET
10 1 (0.33%) XPath
Qualifications
1 47 (15.51%) Security Cleared
2 36 (11.88%) SC Cleared
3 27 (8.91%) Degree
4 12 (3.96%) Microsoft Certification
5 10 (3.30%) DV Cleared
6 6 (1.98%) ITIL Certification
7 4 (1.32%) Cisco Certification
7 4 (1.32%) DBS Check
7 4 (1.32%) MCSE
8 3 (0.99%) A+ Certification
8 3 (0.99%) CCNA
8 3 (0.99%) CCNP
8 3 (0.99%) Computer Science Degree
9 2 (0.66%) ITIL Foundation Certificate
9 2 (0.66%) MCP
9 2 (0.66%) MCSA
10 1 (0.33%) AWS Certification
10 1 (0.33%) AWS Certified Cloud Practitioner
10 1 (0.33%) AWS Certified Solutions Architect
10 1 (0.33%) JNCIA
Quality Assurance & Compliance
1 18 (5.94%) SLA
2 4 (1.32%) ISO/IEC 27001
2 4 (1.32%) QA
3 3 (0.99%) Accessibility
4 1 (0.33%) COBIT
4 1 (0.33%) COPPA
4 1 (0.33%) Cyber Essentials
4 1 (0.33%) GDPR
4 1 (0.33%) HIPAA
4 1 (0.33%) IASME
4 1 (0.33%) ISO 22301
4 1 (0.33%) NIST
4 1 (0.33%) NIST 800
System Software
1 97 (32.01%) Active Directory
2 10 (3.30%) VMware Infrastructure
3 9 (2.97%) Hyper-V
4 5 (1.65%) Firmware
5 4 (1.32%) NFS
6 3 (0.99%) Virtual Machines
7 2 (0.66%) Docker
7 2 (0.66%) Virtual Desktop
7 2 (0.66%) vSphere
7 2 (0.66%) XenApp
8 1 (0.33%) BitLocker
8 1 (0.33%) Virtual Servers
8 1 (0.33%) XenDesktop
Systems Management
1 40 (13.20%) SCCM
2 17 (5.61%) Microsoft Intune
3 7 (2.31%) Jamf Pro
4 4 (1.32%) Data Guard
5 3 (0.99%) Ansible
5 3 (0.99%) Grafana
5 3 (0.99%) ITRS Geneos
5 3 (0.99%) SCOM
5 3 (0.99%) SCVMM
5 3 (0.99%) Single Sign-On
5 3 (0.99%) WSUS
6 2 (0.66%) Control-M
6 2 (0.66%) Failover Clustering
6 2 (0.66%) Kubernetes
6 2 (0.66%) Puppet
6 2 (0.66%) systemd
7 1 (0.33%) FortiGate
7 1 (0.33%) PaperCut
7 1 (0.33%) TIBCO Hawk
7 1 (0.33%) vRealize
Vendors
1 101 (33.33%) Microsoft
2 41 (13.53%) Citrix
3 31 (10.23%) ServiceNow
4 26 (8.58%) Cisco
5 20 (6.60%) Bloomberg
5 20 (6.60%) HP
6 17 (5.61%) Apple
7 14 (4.62%) CheckPoint
8 13 (4.29%) Oracle
9 12 (3.96%) Avaya
9 12 (3.96%) EMC
9 12 (3.96%) Red Hat
10 11 (3.63%) Atlassian
10 11 (3.63%) Refinitiv
10 11 (3.63%) VMware
11 9 (2.97%) Dell
12 7 (2.31%) Adobe
12 7 (2.31%) Google
13 6 (1.98%) IBM
13 6 (1.98%) Okta