Support Engineer Contracts in London

Support Engineer
England > London

The median Support Engineer daily rate in London is £255 according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 146 148 226
Rank change year-on-year +2 +78 +99
Contract jobs requiring a Support Engineer 305 481 507
As % of all contract jobs advertised in London 1.74% 1.83% 1.31%
As % of the Job Titles category 1.86% 1.92% 1.38%
Number of daily rates quoted 225 377 371
10th Percentile £140 £152 £136
25th Percentile £183 £195 £181
Median daily rate (50th Percentile) £255 £305 £250
Median % change year-on-year -16.39% +22.00% -16.67%
75th Percentile £350 £625 £385
90th Percentile £548 £810 £488
England median daily rate £211 £250 £210
% change year-on-year -15.50% +19.05% -
Number of hourly rates quoted 19 15 24
10th Percentile £17.75 £12.95 -
25th Percentile £19.47 £21.34 £13.88
Median hourly rate £22.15 £24.50 £21.00
Median % change year-on-year -9.59% +16.67% +27.27%
75th Percentile £23.64 £33.75 £23.40
90th Percentile £65.60 £38.60 £41.13
England median hourly rate £22.00 £20.00 £17.53
% change year-on-year +10.00% +14.09% +6.24%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,398 25,035 36,829
% of contract IT jobs with a recognized job title 93.30% 95.25% 95.33%
Number of daily rates quoted 11,880 18,137 26,928
10th Percentile £325 £363 £375
25th Percentile £445 £463 £471
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £681 £700 £683
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 328 282 444
10th Percentile £16.00 £18.00 £16.50
25th Percentile £20.02 £22.66 £22.50
Median hourly rate £27.25 £35.75 £35.00
Median % change year-on-year -23.78% +2.14% +8.63%
75th Percentile £44.75 £62.64 £49.25
90th Percentile £65.00 £79.80 £67.94
England median hourly rate £36.50 £45.00 £22.50
% change year-on-year -18.89% +100.00% +2.27%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Engineer in London.

Daily rate trend for Support Engineer in London

Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Engineer in London over the 6 months to 7 May 2024.

Daily rate histogram for Support Engineer in London

Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Engineer in London.

Hourly rate trend for Support Engineer in London

Support Engineer
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Support Engineer in London over the 6 months to 7 May 2024.

Hourly rate histogram for Support Engineer in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the London region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +20 60 £250 +28.21% 8
West London +9 8 £150 -11.76% 6
East London -1 5 £285 +90.00% 5
South London 0 4 £190 -53.94% 10
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 7 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Engineer in the job title.

1 174 (57.05%) Windows
2 103 (33.77%) Microsoft
3 101 (33.11%) Active Directory
4 96 (31.48%) Microsoft 365
5 91 (29.84%) Social Skills
6 80 (26.23%) Finance
7 63 (20.66%) Customer Service
8 48 (15.74%) Azure
8 48 (15.74%) Microsoft Office
9 46 (15.08%) Security Cleared
10 45 (14.75%) Windows 10
11 43 (14.10%) Microsoft Exchange
11 43 (14.10%) Citrix
12 41 (13.44%) ITIL
12 41 (13.44%) Problem-Solving
13 40 (13.11%) SCCM
14 35 (11.48%) Firewall
15 34 (11.15%) SC Cleared
16 33 (10.82%) Banking
17 31 (10.16%) Linux
18 29 (9.51%) ServiceNow
18 29 (9.51%) PowerShell
18 29 (9.51%) Degree
19 28 (9.18%) Video Conferencing
19 28 (9.18%) SQL
19 28 (9.18%) VPN
20 27 (8.85%) Windows Server
21 26 (8.52%) Cisco
22 25 (8.20%) Windows 7
23 23 (7.54%) JIRA

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (14.10%) Microsoft Exchange
2 9 (2.95%) Confluence
3 7 (2.30%) Skype for Business
4 6 (1.97%) Blackberry Enterprise Server
4 6 (1.97%) SharePoint
5 4 (1.31%) CMS
6 1 (0.33%) Apache
6 1 (0.33%) JBoss
6 1 (0.33%) nginx
6 1 (0.33%) Oracle SOA Suite
6 1 (0.33%) Red Hat Fuse
6 1 (0.33%) Tomcat
Applications
1 48 (15.74%) Microsoft Office
2 16 (5.25%) Microsoft Excel
3 4 (1.31%) Microsoft PowerPoint
4 2 (0.66%) MS Visio
5 1 (0.33%) AutoCAD
5 1 (0.33%) Revit
Business Applications
1 3 (0.98%) Endur
2 2 (0.66%) Dynamics CRM
2 2 (0.66%) Global One
2 2 (0.66%) SystmOne
3 1 (0.33%) BusinessWorks
3 1 (0.33%) Eikon
3 1 (0.33%) ION MarketView
3 1 (0.33%) NetSuite
3 1 (0.33%) Oracle 11i
3 1 (0.33%) Oracle Applications
3 1 (0.33%) Oracle Assets
3 1 (0.33%) Oracle EBS
3 1 (0.33%) Oracle EBS R12
3 1 (0.33%) Oracle E-Business Tax
3 1 (0.33%) Oracle Financials
3 1 (0.33%) Oracle General Ledger
3 1 (0.33%) Oracle Payables
3 1 (0.33%) Oracle Receivables
3 1 (0.33%) thinkFolio
3 1 (0.33%) Unit4 Business World
Cloud Services
1 96 (31.48%) Microsoft 365
2 48 (15.74%) Azure
3 23 (7.54%) WhatsApp
4 13 (4.26%) AWS
5 12 (3.93%) Entra ID
6 6 (1.97%) Cloud Computing
6 6 (1.97%) OneDrive
7 5 (1.64%) Slack
8 3 (0.98%) Asana
8 3 (0.98%) Azure DevOps
8 3 (0.98%) Power Platform
9 2 (0.66%) Amazon EC2
9 2 (0.66%) Azure Monitor
9 2 (0.66%) PaaS
10 1 (0.33%) Adobe Creative Cloud
10 1 (0.33%) GCP
10 1 (0.33%) GitHub
10 1 (0.33%) Google Workspace
10 1 (0.33%) IaaS
10 1 (0.33%) SaaS
Communications & Networking
1 35 (11.48%) Firewall
2 28 (9.18%) VPN
3 22 (7.21%) DNS
4 17 (5.57%) LAN
4 17 (5.57%) WAN
5 13 (4.26%) Internet
6 12 (3.93%) DHCP
6 12 (3.93%) SAN
7 11 (3.61%) TCP/IP
7 11 (3.61%) Wi-Fi
8 9 (2.95%) Wireless
9 7 (2.30%) Cisco IOS
9 7 (2.30%) Skype
10 6 (1.97%) FTP
10 6 (1.97%) HTTP
11 5 (1.64%) MPLS
11 5 (1.64%) VoIP
12 4 (1.31%) BGP
12 4 (1.31%) EIGRP
12 4 (1.31%) VLAN
Database & Business Intelligence
1 18 (5.90%) SQL Server
2 14 (4.59%) MySQL
3 8 (2.62%) PostgreSQL
4 6 (1.97%) Data Warehouse
4 6 (1.97%) Oracle Database
4 6 (1.97%) Relational Database
5 3 (0.98%) MongoDB
6 2 (0.66%) Power BI
6 2 (0.66%) RDBMS
6 2 (0.66%) Sybase ASE
7 1 (0.33%) Azure SQL Database
7 1 (0.33%) Data Lake
7 1 (0.33%) DB2
7 1 (0.33%) IDOL
7 1 (0.33%) MariaDB
7 1 (0.33%) NoSQL
7 1 (0.33%) Tableau
Development Applications
1 23 (7.54%) JIRA
2 4 (1.31%) Hudson
3 3 (0.98%) Git
4 2 (0.66%) Jenkins
5 1 (0.33%) Selenium
General
1 91 (29.84%) Social Skills
2 80 (26.23%) Finance
3 33 (10.82%) Banking
4 18 (5.90%) Analytical Skills
4 18 (5.90%) Public Sector
5 12 (3.93%) Legal
5 12 (3.93%) Presentation Skills
6 8 (2.62%) Financial Institution
6 8 (2.62%) Organisational Skills
6 8 (2.62%) Telecoms
7 7 (2.30%) Front Office
8 5 (1.64%) Investment Banking
8 5 (1.64%) Japanese Language
8 5 (1.64%) Law
8 5 (1.64%) Marketing
8 5 (1.64%) Retail
9 3 (0.98%) Electronics
9 3 (0.98%) Inclusion and Diversity
9 3 (0.98%) Manufacturing
9 3 (0.98%) Multimedia
Libraries, Frameworks & Software Standards
1 8 (2.62%) .NET
2 6 (1.97%) CSS
2 6 (1.97%) FIX Protocol
3 5 (1.64%) JSON
4 4 (1.31%) HTML
4 4 (1.31%) HTML5
4 4 (1.31%) REST
4 4 (1.31%) Web Services
5 3 (0.98%) XMPP
6 2 (0.66%) ActiveX
6 2 (0.66%) ASP.NET
6 2 (0.66%) LDAP
6 2 (0.66%) Middleware
6 2 (0.66%) TIBCO EMS
7 1 (0.33%) IBM Integration Bus
7 1 (0.33%) Kafka
7 1 (0.33%) Rendezvous
7 1 (0.33%) Spring Boot
7 1 (0.33%) XML
7 1 (0.33%) XSD
Miscellaneous
1 28 (9.18%) Video Conferencing
2 14 (4.59%) Data Centre
3 11 (3.61%) Blackberry
4 10 (3.28%) Data Protection Act
4 10 (3.28%) Management Information System
5 9 (2.95%) Smartphone
6 7 (2.30%) iPhone
6 7 (2.30%) Onboarding
7 5 (1.64%) Analytical Mindset
7 5 (1.64%) Linux Command Line
8 4 (1.31%) Hedge funds
9 3 (0.98%) BYOD
9 3 (0.98%) iPad
9 3 (0.98%) Self-Motivation
10 2 (0.66%) Clustering
10 2 (0.66%) Digital Signage
10 2 (0.66%) Driving Licence
10 2 (0.66%) Team-Oriented Environment
10 2 (0.66%) Virtual Team
10 2 (0.66%) Wiki
Operating Systems
1 174 (57.05%) Windows
2 45 (14.75%) Windows 10
3 31 (10.16%) Linux
4 27 (8.85%) Windows Server
5 25 (8.20%) Windows 7
6 18 (5.90%) Windows Server 2016
7 14 (4.59%) Android
8 13 (4.26%) Windows Server 2012
9 10 (3.28%) Mac OS
10 9 (2.95%) Mac OS X
10 9 (2.95%) Red Hat Enterprise Linux
11 8 (2.62%) Unix
11 8 (2.62%) Windows 8
12 7 (2.30%) Windows Server 2019
13 4 (1.31%) Apple iOS
13 4 (1.31%) CentOS
13 4 (1.31%) Windows Server 2008
14 1 (0.33%) VMS
14 1 (0.33%) Windows Mobile
Processes & Methodologies
1 63 (20.66%) Customer Service
2 41 (13.44%) ITIL
2 41 (13.44%) Problem-Solving
3 21 (6.89%) Disaster Recovery
4 19 (6.23%) Service Delivery
5 17 (5.57%) Asset Management
6 16 (5.25%) Customer Experience
6 16 (5.25%) Workflow
7 15 (4.92%) Incident Management
8 14 (4.59%) Business Continuity
8 14 (4.59%) Migration
8 14 (4.59%) Service Management
9 11 (3.61%) Infrastructure Engineering
9 11 (3.61%) Proactive Monitoring
10 10 (3.28%) Data Protection
10 10 (3.28%) ITSM
10 10 (3.28%) Server Patching
11 9 (2.95%) DevOps
11 9 (2.95%) Root Cause Analysis
11 9 (2.95%) Time Management
Programming Languages
1 29 (9.51%) PowerShell
2 28 (9.18%) SQL
3 15 (4.92%) Python
4 13 (4.26%) Java
5 9 (2.95%) C#
5 9 (2.95%) Shell Script
6 6 (1.97%) Bash
7 4 (1.31%) Korn
7 4 (1.31%) Perl
7 4 (1.31%) PHP
7 4 (1.31%) T-SQL
8 3 (0.98%) VBA
9 2 (0.66%) F#
9 2 (0.66%) tcsh
9 2 (0.66%) VB
10 1 (0.33%) C++
10 1 (0.33%) PL/SQL
10 1 (0.33%) Ruby
10 1 (0.33%) Scala
10 1 (0.33%) XPath
Qualifications
1 46 (15.08%) Security Cleared
2 34 (11.15%) SC Cleared
3 29 (9.51%) Degree
4 11 (3.61%) DV Cleared
5 10 (3.28%) Microsoft Certification
6 6 (1.97%) ITIL Certification
7 4 (1.31%) DBS Check
8 3 (0.98%) A+ Certification
8 3 (0.98%) Cisco Certification
8 3 (0.98%) Computer Science Degree
8 3 (0.98%) MCSE
9 2 (0.66%) CCNA
9 2 (0.66%) CCNP
9 2 (0.66%) MCP
10 1 (0.33%) CTC Cleared
10 1 (0.33%) ITIL Foundation Certificate
10 1 (0.33%) JNCIA
Quality Assurance & Compliance
1 18 (5.90%) SLA
2 4 (1.31%) ISO/IEC 27001
2 4 (1.31%) QA
3 2 (0.66%) Accessibility
4 1 (0.33%) COBIT
4 1 (0.33%) COPPA
4 1 (0.33%) Cyber Essentials
4 1 (0.33%) GDPR
4 1 (0.33%) HIPAA
4 1 (0.33%) IASME
4 1 (0.33%) ISO 22301
4 1 (0.33%) NIST
4 1 (0.33%) NIST 800
System Software
1 101 (33.11%) Active Directory
2 11 (3.61%) VMware Infrastructure
3 9 (2.95%) Hyper-V
4 5 (1.64%) Firmware
5 4 (1.31%) NFS
6 2 (0.66%) Docker
6 2 (0.66%) Virtual Desktop
6 2 (0.66%) Virtual Machines
6 2 (0.66%) vSphere
6 2 (0.66%) XenApp
7 1 (0.33%) BitLocker
7 1 (0.33%) Virtual Servers
7 1 (0.33%) XenDesktop
Systems Management
1 40 (13.11%) SCCM
2 19 (6.23%) Microsoft Intune
3 6 (1.97%) Data Guard
3 6 (1.97%) Jamf Pro
4 3 (0.98%) Grafana
4 3 (0.98%) ITRS Geneos
4 3 (0.98%) SCOM
4 3 (0.98%) SCVMM
4 3 (0.98%) Single Sign-On
4 3 (0.98%) WSUS
5 2 (0.66%) Ansible
5 2 (0.66%) Control-M
5 2 (0.66%) Failover Clustering
5 2 (0.66%) Puppet
5 2 (0.66%) systemd
6 1 (0.33%) FortiGate
6 1 (0.33%) Kubernetes
6 1 (0.33%) PaperCut
6 1 (0.33%) TIBCO Hawk
Vendors
1 103 (33.77%) Microsoft
2 43 (14.10%) Citrix
3 29 (9.51%) ServiceNow
4 26 (8.52%) Cisco
5 21 (6.89%) Bloomberg
6 20 (6.56%) HP
7 17 (5.57%) Apple
8 15 (4.92%) Oracle
9 14 (4.59%) CheckPoint
9 14 (4.59%) Red Hat
10 12 (3.93%) Avaya
10 12 (3.93%) EMC
10 12 (3.93%) VMware
11 11 (3.61%) Refinitiv
12 10 (3.28%) Atlassian
13 9 (2.95%) Dell
14 8 (2.62%) Adobe
15 7 (2.30%) Google
16 6 (1.97%) IBM
16 6 (1.97%) Reuters