The statistics below represent IT contracts advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Customer Analyst
UK
Rank 554 584 572
Rank change year-on-year
+30 -12
Contract jobs requiring a Customer Analyst 38 41 27
As % of all contract IT jobs located in the UK 0.085% 0.082% 0.053%
As % of the Job Titles category 0.090% 0.087% 0.056%
Number of daily rates quoted 18 19 24
Median daily rate £390 £300 £400
Median daily rate % change year-on-year
+30.00% -25.00%
90% offered a daily rate of more than £203 £115 £105
10% offered a daily rate of more than £650 £425 £435
UK excluding London median daily rate £363 £340 £400
% change year-on-year
+6.61% -15.00%
Number of hourly rates quoted 6 4 2
Median hourly rate £10.81 £9.60 £9.63
Median hourly rate % change year-on-year
+12.55% -0.25%
90% offered a hourly rate of more than £8.88 £9.00 £8.53
10% offered a hourly rate of more than £12.50 £11.81 £10.73
UK excluding London median hourly rate £10.81 £9.60 £9.63
% change year-on-year
+12.55% -0.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42359 47277 48034
As % of all contract IT jobs located in the UK 94.67% 94.78% 94.71%
Number of daily rates quoted 27574 30020 30295
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £250 £230
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 1499 1732 1916
Median hourly rate £17.44 £17.50 £16.16
Median hourly rate % change year-on-year
-0.34% +8.29%
90% offered a hourly rate of more than £11.00 £10.61 £10.50
10% offered a hourly rate of more than £45.00 £46.50 £37.50
UK excluding London median hourly rate £17.00 £17.50 £16.00
% change year-on-year
-2.85% +9.37%

Customer Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analyst within the UK.

Customer Analyst Daily Rate Trend in the UK

Customer Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Analyst within the UK over the 3 months to 16 January 2017.

Customer Analyst Daily Rate Histogram in the UK

Customer Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analyst within the UK.

Customer Analyst Hourly Rate Trend in the UK

Customer Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 33 £380 +31.03% 22
London -4 15 £575 +130.00% 9
North West +21 4 £350 +204.34% 2
Yorkshire - 4 £400 - 1
Scotland +23 3 £425 +24.26%
South West +15 3 £380 +4.46% 1
West Midlands - 3 £225 - 3
West Yorkshire - 3 £400 -
Edinburgh +22 2 £425 +24.26%
South East +9 2 £300 +7.14% 4
Lancashire +3 2 £250 +117.39%
Warwick - 2 £225 -
Halifax - 2 £400 -
Warwickshire - 2 £225 -
Hampshire +16 1 £300 +150.00% 1
East Midlands +8 1 - - 2
Bedfordshire +3 1 - -
Buckinghamshire +2 1 - -
East of England -3 1 - -
Northampton -12 1 - -
Northamptonshire -14 1 - - 1
Glasgow - 1 - -
Telford - 1 - -
Bath - 1 £380 -
Leeds - 1 £105 -
Luton - 1 - -
Milton Keynes - 1 - -
Bournemouth - 1 - - 1
Blackburn - 1 £350 -
Harrogate - 1 - - 1

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 16 January 2017, Customer Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Customer Analyst in the job title.

1 25 (26.88%) Customer Insight
2 24 (25.81%) Finance
3 23 (24.73%) Retail
3 23 (24.73%) Marketing
4 22 (23.66%) SQL
5 21 (22.58%) Analytics
6 20 (21.51%) SAS
7 13 (13.98%) CRM
8 12 (12.90%) Business Analysis
8 12 (12.90%) Analytical Skills
9 10 (10.75%) Tableau
9 10 (10.75%) Data Analysis
9 10 (10.75%) Data Mining
10 9 (9.68%) Business Intelligence
10 9 (9.68%) Degree
10 9 (9.68%) Agile Software Development
10 9 (9.68%) Banking
11 8 (8.60%) Statistical Modelling
11 8 (8.60%) Stakeholder Management
11 8 (8.60%) Microsoft
11 8 (8.60%) SPSS
11 8 (8.60%) MS Office
11 8 (8.60%) SAP
12 7 (7.53%) E-Commerce
12 7 (7.53%) Data Integration
12 7 (7.53%) Actionable Insight
13 6 (6.45%) Kalman Filter
13 6 (6.45%) Market Research
13 6 (6.45%) Campaign Analysis
13 6 (6.45%) SAS Data Integration Studio

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (21.51%) SAS
2 1 (1.08%) SharePoint
Applications
1 8 (8.60%) MS Office
1 8 (8.60%) SPSS
2 5 (5.38%) MS Excel
2 5 (5.38%) MS PowerPoint
Business Applications
1 4 (4.30%) FastStats
2 2 (2.15%) SAP Oil and Gas
2 2 (2.15%) Unica
3 1 (1.08%) Adobe Campaign
3 1 (1.08%) Sonata
Cloud Services
1 1 (1.08%) Amazon AWS
Communications & Networking
1 1 (1.08%) FTP
1 1 (1.08%) SMS
Database & Business Intelligence
1 10 (10.75%) Data Mining
2 6 (6.45%) BusinessObjects
2 6 (6.45%) SAS Data Integration Studio
3 5 (5.38%) Big Data
4 2 (2.15%) Base SAS
4 2 (2.15%) Oracle Reports
5 1 (1.08%) DB2
5 1 (1.08%) Hadoop
5 1 (1.08%) QlikView
5 1 (1.08%) SAS Enterprise Guide
Development Applications
1 2 (2.15%) JIRA
General
1 24 (25.81%) Finance
2 23 (24.73%) Marketing
2 23 (24.73%) Retail
3 9 (9.68%) Banking
4 6 (6.45%) Telecoms
5 3 (3.23%) Advertising
6 2 (2.15%) Electronics
6 2 (2.15%) Manufacturing
7 1 (1.08%) Finnish Language
7 1 (1.08%) Front Office
7 1 (1.08%) Games
7 1 (1.08%) Investment Banking
7 1 (1.08%) Legal
7 1 (1.08%) Norwegian Language
7 1 (1.08%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (1.08%) XML
Miscellaneous
1 12 (12.90%) Analytical Skills
2 7 (7.53%) Data Integration
3 4 (4.30%) Management Information System
4 3 (3.23%) Credit Risk
5 2 (2.15%) Algorithms
5 2 (2.15%) IVR
6 1 (1.08%) Digital Media
6 1 (1.08%) Economics
6 1 (1.08%) Foreign Exchange (FX)
6 1 (1.08%) iPad
6 1 (1.08%) Mathematics
6 1 (1.08%) Minimum Viable Product
6 1 (1.08%) Social Media
6 1 (1.08%) Statistics
6 1 (1.08%) User Experience
Operating Systems
1 6 (6.45%) Windows
2 5 (5.38%) Windows 7
3 4 (4.30%) Windows XP
4 1 (1.08%) Windows Mobile
Processes & Methodologies
1 25 (26.88%) Customer Insight
2 21 (22.58%) Analytics
3 13 (13.98%) CRM
4 12 (12.90%) Business Analysis
5 10 (10.75%) Data Analysis
6 9 (9.68%) Agile Software Development
6 9 (9.68%) Business Intelligence
7 8 (8.60%) Stakeholder Management
7 8 (8.60%) Statistical Modelling
8 7 (7.53%) Actionable Insight
8 7 (7.53%) E-Commerce
9 6 (6.45%) Campaign Analysis
9 6 (6.45%) Kalman Filter
9 6 (6.45%) Market Research
10 5 (5.38%) Stakeholder Engagement
11 4 (4.30%) B2B
11 4 (4.30%) ITIL
11 4 (4.30%) Project Management
11 4 (4.30%) Root Cause Analysis
11 4 (4.30%) User Stories
Programming Languages
1 22 (23.66%) SQL
2 5 (5.38%) R
3 2 (2.15%) Python
3 2 (2.15%) VBA
Qualifications
1 9 (9.68%) Degree
2 1 (1.08%) CIMA
2 1 (1.08%) ISTQB
2 1 (1.08%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 5 (5.38%) SLA
2 3 (3.23%) Data Quality
3 2 (2.15%) QA
System Software
1 5 (5.38%) Active Directory
Systems Management
1 1 (1.08%) HP Quality Center
Vendors
1 10 (10.75%) Tableau
2 8 (8.60%) Microsoft
2 8 (8.60%) SAP
3 5 (5.38%) Teradata
4 3 (3.23%) Alterian
4 3 (3.23%) Oracle
5 2 (2.15%) Apple
5 2 (2.15%) Cisco
5 2 (2.15%) Computacenter
5 2 (2.15%) Google
5 2 (2.15%) IBM
5 2 (2.15%) Siebel
6 1 (1.08%) Adobe
6 1 (1.08%) Confirmit
6 1 (1.08%) Epiphany
6 1 (1.08%) Ericsson
6 1 (1.08%) NetSuite
6 1 (1.08%) Omniture
6 1 (1.08%) Thunderhead