The table below looks at the statistics for the Customer Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 592 582 553
Rank change year-on-year
-10 -29
Contract jobs requiring a Customer Analyst 28 29 26
As % of all contract IT jobs located in the UK 0.049% 0.053% 0.051%
As % of the Job Titles category 0.053% 0.057% 0.055%
Number of daily rates quoted 13 14 16
Average daily rate
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£335 £183 £325
Average daily rate % change year-on-year
+83.31% -43.76%
90% offered a daily rate of more than £285 £110 £113
10% offered a daily rate of more than £400 £393 £438
UK excluding London average daily rate £330 £150 £118
% change year-on-year
+120.00% +27.65%
Number of hourly rates quoted 1 6 5
Average hourly rate £10.50 £9.00 £10.50
Average hourly rate % change year-on-year
+16.66% -14.28%
UK excluding London average hourly rate £10.50 £9.00 £10.50
% change year-on-year
+16.66% -14.28%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52581 50525 47327
As % of all contract IT jobs located in the UK 92.47% 92.45% 92.61%
Number of daily rates quoted 33383 30630 27733
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1941 1999 2141
Average hourly rate £17.00 £16.56 £17.50
Average hourly rate % change year-on-year
+2.65% -5.37%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analyst within the UK.

Customer Analyst Daily Rate Trend in the UK

Customer Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Analyst within the UK over the 3 months to 31 July 2015.

Customer Analyst Daily Rate Histogram in the UK

Customer Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analyst within the UK.

Customer Analyst Hourly Rate Trend in the UK

Customer Analyst
Top 23 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -28 22 £335 +27.49% 8
South East -5 10 £363 +141.66% 1
London -6 6 £400 +6.66% 4
Scotland -7 6 £325 +71.05% 1
Berkshire +8 5 £363 +106.55%
Glasgow - 5 £325 -
North West -24 3 £335 -
Surrey -2 2 - -
East Midlands - 2 £60 -
Staines - 2 - -
Leicestershire - 2 £60 -
Reading -3 1 £350 +99.43%
Hampshire -7 1 - -
Edinburgh -10 1 - - 1
South West -14 1 £325 +195.45%
Bristol - 1 £325 -
Middlesex - 1 - -
Bracknell - 1 - -
Slough - 1 £375 -
High Wycombe - 1 - -
Southampton - 1 - -
Manchester - 1 - -
Buckinghamshire - 1 - -

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT contractor jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Analyst in their job title.

1 24 (42.11%) Customer Insight
2 23 (40.35%) SAS
3 20 (35.09%) Marketing
3 20 (35.09%) SQL
4 16 (28.07%) Finance
4 16 (28.07%) Analytical Skills
5 12 (21.05%) Analytics
6 10 (17.54%) Propensity Modelling
7 9 (15.79%) Data Mining
8 7 (12.28%) CRM
8 7 (12.28%) Customer Analytics
8 7 (12.28%) Data Analysis
9 6 (10.53%) Incident Management
9 6 (10.53%) Data Modelling
10 5 (8.77%) SLA
10 5 (8.77%) E-Commerce
11 4 (7.02%) Data Analytics
11 4 (7.02%) Data Extraction
11 4 (7.02%) R
11 4 (7.02%) Root Cause Analysis
11 4 (7.02%) QA
11 4 (7.02%) Online Betting
11 4 (7.02%) Data Architecture
11 4 (7.02%) ETL
11 4 (7.02%) MS Office
11 4 (7.02%) ITIL
11 4 (7.02%) SPSS
11 4 (7.02%) CHAID
11 4 (7.02%) Change Management
11 4 (7.02%) Telecoms

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT contractor jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (40.35%) SAS
2 1 (1.75%) Lync
2 1 (1.75%) SharePoint
Applications
1 4 (7.02%) MS Office
1 4 (7.02%) SPSS
2 3 (5.26%) MS Excel
Business Applications
1 1 (1.75%) Remedy ITSM
Cloud Services
1 2 (3.51%) Google Apps
2 1 (1.75%) SaaS
Communications & Networking
1 3 (5.26%) Broadband
2 1 (1.75%) ATM
Database & Business Intelligence
1 9 (15.79%) Data Mining
2 2 (3.51%) BusinessObjects
2 2 (3.51%) QlikView
3 1 (1.75%) Data Mart
3 1 (1.75%) SQL Server
3 1 (1.75%) Data Warehouse
Development Applications
1 1 (1.75%) Toad
General
1 20 (35.09%) Marketing
2 16 (28.07%) Finance
3 4 (7.02%) Banking
3 4 (7.02%) Telecoms
3 4 (7.02%) Online Betting
4 2 (3.51%) Multimedia
4 2 (3.51%) Financial Institution
5 1 (1.75%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.75%) Flash
1 1 (1.75%) Natural Language Processing
Miscellaneous
1 16 (28.07%) Analytical Skills
2 4 (7.02%) Data Extraction
2 4 (7.02%) Clustering
3 2 (3.51%) Statistics
3 2 (3.51%) Mathematics
4 1 (1.75%) Computer Science
4 1 (1.75%) E-Learning
4 1 (1.75%) Visualisation
4 1 (1.75%) Hedge funds
4 1 (1.75%) Management Information System
Operating Systems
1 2 (3.51%) Windows
2 1 (1.75%) Windows 7
Processes & Methodologies
1 24 (42.11%) Customer Insight
2 12 (21.05%) Analytics
3 10 (17.54%) Propensity Modelling
4 7 (12.28%) Customer Analytics
4 7 (12.28%) CRM
4 7 (12.28%) Data Analysis
5 6 (10.53%) Data Modelling
5 6 (10.53%) Incident Management
6 5 (8.77%) E-Commerce
7 4 (7.02%) ETL
7 4 (7.02%) CHAID
7 4 (7.02%) ITIL
7 4 (7.02%) Stakeholder Management
7 4 (7.02%) Change Management
7 4 (7.02%) Data Architecture
7 4 (7.02%) Root Cause Analysis
7 4 (7.02%) Data Analytics
8 3 (5.26%) Marketing Strategy
8 3 (5.26%) ITSM
8 3 (5.26%) Business Intelligence
Programming Languages
1 20 (35.09%) SQL
2 4 (7.02%) R
Qualifications
1 2 (3.51%) CCNA
1 2 (3.51%) Cisco Certification
1 2 (3.51%) Degree
2 1 (1.75%) CCENT
2 1 (1.75%) Security Cleared
2 1 (1.75%) ITIL Certification
Quality Assurance & Compliance
1 5 (8.77%) SLA
2 4 (7.02%) QA
Systems Management
1 3 (5.26%) ServiceCenter
Vendors
1 3 (5.26%) Microsoft
1 3 (5.26%) HP
1 3 (5.26%) Remedy
1 3 (5.26%) Teradata
2 2 (3.51%) Google
3 1 (1.75%) Facebook
3 1 (1.75%) Twitter
3 1 (1.75%) Cisco