The statistics below represent IT contracts advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 May 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 610 562 565
Rank change year-on-year
-48 +3
Contract jobs requiring a Customer Analyst 38 65 50
As % of all contract IT jobs located in the UK 0.071% 0.12% 0.095%
As % of the Job Titles category 0.075% 0.13% 0.10%
Number of daily rates quoted 22 36 29
Median daily rate £345 £350 £225
Median daily rate % change year-on-year
-1.42% +55.55%
90% offered a daily rate of more than £157 £325 £70
10% offered a daily rate of more than £425 £450 £430
UK excluding London median daily rate £350 £350 £100
% change year-on-year
- +250.00%
Number of hourly rates quoted 8 8 6
Median hourly rate £10.20 £10.35 £9.00
Median hourly rate % change year-on-year
-1.44% +15.00%
UK excluding London median hourly rate £10.01 £10.35 £9.00
% change year-on-year
-3.30% +15.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50931 51412 49753
As % of all contract IT jobs located in the UK 94.75% 94.74% 94.45%
Number of daily rates quoted 33245 31720 30748
Median daily rate £425 £400 £393
Median daily rate % change year-on-year
+6.25% +1.91%
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £600 £570 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1466 2048 2093
Median hourly rate £18.00 £16.83 £17.00
Median hourly rate % change year-on-year
+6.98% -1.02%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.57 £40.15 £39.50
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

Customer Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analyst within the UK.

Customer Analyst Daily Rate Trend in the UK

Customer Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Analyst within the UK over the 3 months to 26 May 2016.

Customer Analyst Daily Rate Histogram in the UK

Customer Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analyst within the UK.

Customer Analyst Hourly Rate Trend in the UK

Customer Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -32 31 £302 -19.40% 12
London -16 9 £175 -54.39% 6
South East -15 8 £425 +21.42% 2
Scotland -18 6 £350 -
East Midlands +8 4 £238 -44.11%
Berkshire -6 3 £425 +226.92%
Edinburgh -15 3 £340 -2.85%
Kent - 3 - -
Nottinghamshire - 3 £238 -
Newbury - 3 £425 -
Nottingham - 3 £238 -
City of London +38 2 £155 -59.60% 3
East of England +11 2 - -
West Midlands -6 2 £125 -61.53% 2
North West -28 2 £340 +4.61%
Yorkshire - 2 £298 - 2
Folkestone - 2 - -
Livingston - 2 £350 -
West Lothian - 2 £350 -
Bedfordshire +2 1 - -
Leicestershire 0 1 - -
South West -11 1 £425 -5.55%
Manchester -17 1 - -
Oxfordshire - 1 £388 -
Tyne and Wear - 1 £179 -
Wiltshire - 1 £425 -
Newcastle upon Tyne - 1 £179 -
Birmingham - 1 - - 1
Staffordshire - 1 £125 -
North East - 1 £179 -

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 26 May 2016, Customer Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Customer Analyst in the job title.

1 19 (25.33%) Banking
2 17 (22.67%) CRM
3 15 (20.00%) SQL
3 15 (20.00%) Stakeholder Management
4 14 (18.67%) MS Office
5 13 (17.33%) MS Excel
5 13 (17.33%) Finance
6 12 (16.00%) Microsoft
7 11 (14.67%) SAS
7 11 (14.67%) Customer Insight
8 10 (13.33%) Marketing
9 9 (12.00%) Management Information System
9 9 (12.00%) ITIL
10 8 (10.67%) SC Cleared
10 8 (10.67%) Security Cleared
11 7 (9.33%) Business Analysis
11 7 (9.33%) Analytics
12 6 (8.00%) Analytical Skills
12 6 (8.00%) Retail
12 6 (8.00%) Windows
13 5 (6.67%) MS Visio
13 5 (6.67%) SLA
13 5 (6.67%) Intranet
13 5 (6.67%) GAP Analysis
13 5 (6.67%) Telecoms
13 5 (6.67%) Document Management
13 5 (6.67%) Agile Software Development
13 5 (6.67%) Blog
13 5 (6.67%) Visualisation
13 5 (6.67%) Waterfall

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (14.67%) SAS
2 2 (2.67%) IBM Notes
3 1 (1.33%) IBM Domino
3 1 (1.33%) SharePoint
Applications
1 14 (18.67%) MS Office
2 13 (17.33%) MS Excel
3 5 (6.67%) MS Visio
Business Applications
1 1 (1.33%) SAP Oil and Gas
Cloud Services
1 1 (1.33%) Google Analytics
Communications & Networking
1 5 (6.67%) Intranet
2 2 (2.67%) TCP/IP
3 1 (1.33%) ADSL
3 1 (1.33%) Broadband
3 1 (1.33%) Cisco IOS
3 1 (1.33%) DHCP
3 1 (1.33%) DNS
3 1 (1.33%) WebEx
Database & Business Intelligence
1 3 (4.00%) Base SAS
1 3 (4.00%) Data Mining
2 1 (1.33%) Big Data
2 1 (1.33%) GIS
2 1 (1.33%) QlikView
General
1 19 (25.33%) Banking
2 13 (17.33%) Finance
3 10 (13.33%) Marketing
4 6 (8.00%) Retail
5 5 (6.67%) Telecoms
6 2 (2.67%) Aerospace
7 1 (1.33%) Electronics
7 1 (1.33%) French Language
7 1 (1.33%) Local Government
7 1 (1.33%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.33%) XML
Miscellaneous
1 9 (12.00%) Management Information System
2 6 (8.00%) Analytical Skills
3 5 (6.67%) Blog
3 5 (6.67%) Visualisation
4 4 (5.33%) NHS
5 3 (4.00%) Data Extraction
6 2 (2.67%) Data Structures
6 2 (2.67%) Mainframe
7 1 (1.33%) Blackberry
7 1 (1.33%) Credit Risk
7 1 (1.33%) Data Integration
7 1 (1.33%) Replication
7 1 (1.33%) User Experience
Operating Systems
1 6 (8.00%) Windows
2 3 (4.00%) Windows 7
3 1 (1.33%) Windows Server
3 1 (1.33%) Windows Server 2003
3 1 (1.33%) Windows Server 2008
3 1 (1.33%) Windows XP
Processes & Methodologies
1 17 (22.67%) CRM
2 15 (20.00%) Stakeholder Management
3 11 (14.67%) Customer Insight
4 9 (12.00%) ITIL
5 7 (9.33%) Analytics
5 7 (9.33%) Business Analysis
6 5 (6.67%) Agile Software Development
6 5 (6.67%) Document Management
6 5 (6.67%) GAP Analysis
6 5 (6.67%) Waterfall
7 4 (5.33%) Customer Analytics
7 4 (5.33%) Data Mapping
7 4 (5.33%) Data Modelling
7 4 (5.33%) KYC
7 4 (5.33%) Service Management
8 3 (4.00%) Anti-Money Laundering
8 3 (4.00%) Change Control
8 3 (4.00%) Change Management
8 3 (4.00%) Data Analysis
8 3 (4.00%) Data Cleansing
Programming Languages
1 15 (20.00%) SQL
2 1 (1.33%) C
2 1 (1.33%) Java
2 1 (1.33%) Python
2 1 (1.33%) R
2 1 (1.33%) VBA
Qualifications
1 8 (10.67%) SC Cleared
1 8 (10.67%) Security Cleared
2 2 (2.67%) Degree
3 1 (1.33%) BPSS Clearance
3 1 (1.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (6.67%) SLA
2 4 (5.33%) QA
3 2 (2.67%) Data Quality
4 1 (1.33%) Basel II
4 1 (1.33%) Basel III
4 1 (1.33%) FATCA
4 1 (1.33%) Solvency II
System Software
1 2 (2.67%) Active Directory
Systems Management
1 1 (1.33%) HP Quality Center
1 1 (1.33%) Unicenter
Vendors
1 12 (16.00%) Microsoft
2 3 (4.00%) CA
3 2 (2.67%) Cisco
3 2 (2.67%) Google
3 2 (2.67%) Lotus
3 2 (2.67%) Remedy
4 1 (1.33%) Citrix
4 1 (1.33%) Civica
4 1 (1.33%) HP
4 1 (1.33%) IBM
4 1 (1.33%) SAP
4 1 (1.33%) Tableau
4 1 (1.33%) Teradata