The statistics below represent IT contracts advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 May 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 614 570 575
Rank change year-on-year
-44 +5
Contract jobs requiring a Customer Analyst 27 65 55
As % of all contract IT jobs located in the UK 0.048% 0.11% 0.099%
As % of the Job Titles category 0.051% 0.12% 0.11%
Number of daily rates quoted 16 45 44
Median daily rate £350 £350 £154
Median daily rate % change year-on-year
- +127.64%
90% offered a daily rate of more than £158 £161 £70
10% offered a daily rate of more than £453 £425 £413
UK excluding London median daily rate £350 £350 £70
% change year-on-year
- +400.00%
Number of hourly rates quoted 5 5 3
Median hourly rate £10.01 £13.00 £15.00
Median hourly rate % change year-on-year
-23.01% -13.33%
90% offered a hourly rate of more than £9.41 £9.94 £10.20
10% offered a hourly rate of more than £11.60 £25.20 £16.60
UK excluding London median hourly rate £9.82 £13.00 £15.00
% change year-on-year
-24.50% -13.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52905 53749 52268
As % of all contract IT jobs located in the UK 94.91% 94.76% 94.33%
Number of daily rates quoted 34482 32631 31888
Median daily rate £425 £400 £390
Median daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1534 2150 2151
Median hourly rate £17.56 £17.50 £17.50
Median hourly rate % change year-on-year
+0.34% -
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.50 £42.50 £42.50
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

Customer Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analyst within the UK.

Customer Analyst Daily Rate Trend in the UK

Customer Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Analyst within the UK over the 3 months to 2 May 2016.

Customer Analyst Daily Rate Histogram in the UK

Customer Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analyst within the UK.

Customer Analyst Hourly Rate Trend in the UK

Customer Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -30 22 £345 -1.42% 10
South East -16 6 £425 +21.42% 3
London -38 6 £350 -10.25% 4
East Midlands +6 5 £238 +208.44% 1
Scotland -24 5 £350 -
Nottingham -1 3 £238 -30.14%
Nottinghamshire -2 3 £238 -30.14%
Berkshire +4 2 £425 +226.92%
Leicestershire +3 2 £135 +75.32%
Edinburgh -17 2 £350 -
West Lothian - 2 £350 -
Yorkshire - 2 £298 - 2
Kent - 2 - -
Livingston - 2 £350 -
Newbury - 2 £425 -
City of London +30 1 - - 2
Kegworth -3 1 - -
North West -9 1 £340 +4.61%
West Midlands -14 1 - -
Tyne and Wear - 1 £179 -
Oxfordshire - 1 £388 -
Highlands - 1 - -
Inverness - 1 - -
Oxford - 1 £388 -
Doncaster - 1 £140 -
Derby - 1 - -
Aylesford - 1 - -
Folkestone - 1 - -
Halifax - 1 £455 -
South Yorkshire - 1 £140 -

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 2 May 2016, Customer Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Customer Analyst in the job title.

1 20 (27.03%) Banking
2 17 (22.97%) SQL
3 16 (21.62%) Finance
4 15 (20.27%) Marketing
4 15 (20.27%) MS Office
4 15 (20.27%) CRM
5 14 (18.92%) Stakeholder Management
6 13 (17.57%) SAS
6 13 (17.57%) Microsoft
6 13 (17.57%) Customer Insight
7 12 (16.22%) MS Excel
8 9 (12.16%) Telecoms
8 9 (12.16%) Management Information System
8 9 (12.16%) ITIL
8 9 (12.16%) Analytics
9 8 (10.81%) Analytical Skills
10 7 (9.46%) Business Analysis
10 7 (9.46%) SC Cleared
10 7 (9.46%) Security Cleared
11 6 (8.11%) Retail
12 5 (6.76%) GAP Analysis
12 5 (6.76%) Document Management
12 5 (6.76%) Blog
12 5 (6.76%) Windows
12 5 (6.76%) MS Visio
12 5 (6.76%) Intranet
12 5 (6.76%) Visualisation
12 5 (6.76%) Change Control
12 5 (6.76%) Customer Analytics
13 4 (5.41%) Base SAS

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (17.57%) SAS
2 2 (2.70%) IBM Notes
3 1 (1.35%) IBM Domino
Applications
1 15 (20.27%) MS Office
2 12 (16.22%) MS Excel
3 5 (6.76%) MS Visio
Business Applications
1 3 (4.05%) SAP Oil and Gas
Cloud Services
1 1 (1.35%) Google Analytics
Communications & Networking
1 5 (6.76%) Intranet
2 2 (2.70%) TCP/IP
3 1 (1.35%) ADSL
3 1 (1.35%) Broadband
3 1 (1.35%) DHCP
3 1 (1.35%) DNS
Database & Business Intelligence
1 4 (5.41%) Base SAS
2 1 (1.35%) Data Mining
2 1 (1.35%) GIS
2 1 (1.35%) QlikView
General
1 20 (27.03%) Banking
2 16 (21.62%) Finance
3 15 (20.27%) Marketing
4 9 (12.16%) Telecoms
5 6 (8.11%) Retail
6 3 (4.05%) Electronics
6 3 (4.05%) Manufacturing
7 2 (2.70%) Aerospace
8 1 (1.35%) Local Government
8 1 (1.35%) Pharmaceutical
8 1 (1.35%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (1.35%) Flash
Miscellaneous
1 9 (12.16%) Management Information System
2 8 (10.81%) Analytical Skills
3 5 (6.76%) Blog
3 5 (6.76%) Visualisation
4 4 (5.41%) Data Extraction
4 4 (5.41%) NHS
5 2 (2.70%) Data Structures
5 2 (2.70%) Mainframe
6 1 (1.35%) Blackberry
6 1 (1.35%) Data Integration
6 1 (1.35%) Replication
6 1 (1.35%) User Experience
Operating Systems
1 5 (6.76%) Windows
2 3 (4.05%) Windows 7
3 2 (2.70%) Windows XP
4 1 (1.35%) Windows Server
4 1 (1.35%) Windows Server 2003
4 1 (1.35%) Windows Server 2008
Processes & Methodologies
1 15 (20.27%) CRM
2 14 (18.92%) Stakeholder Management
3 13 (17.57%) Customer Insight
4 9 (12.16%) Analytics
4 9 (12.16%) ITIL
5 7 (9.46%) Business Analysis
6 5 (6.76%) Change Control
6 5 (6.76%) Customer Analytics
6 5 (6.76%) Document Management
6 5 (6.76%) GAP Analysis
7 4 (5.41%) Agile Software Development
7 4 (5.41%) Data Cleansing
8 3 (4.05%) Customer Engagement
8 3 (4.05%) Data Analysis
8 3 (4.05%) Data Mapping
8 3 (4.05%) Data Visualisation
8 3 (4.05%) Digital Marketing
8 3 (4.05%) Programme Management
8 3 (4.05%) Requirements Analysis
8 3 (4.05%) Waterfall
Programming Languages
1 17 (22.97%) SQL
2 1 (1.35%) C
2 1 (1.35%) Java
2 1 (1.35%) Python
2 1 (1.35%) R
2 1 (1.35%) VBA
Qualifications
1 7 (9.46%) SC Cleared
1 7 (9.46%) Security Cleared
2 3 (4.05%) PRINCE2 Certification
3 2 (2.70%) Degree
4 1 (1.35%) BPSS Clearance
Quality Assurance & Compliance
1 4 (5.41%) QA
1 4 (5.41%) SLA
2 2 (2.70%) Data Quality
3 1 (1.35%) Basel II
3 1 (1.35%) Basel III
3 1 (1.35%) FATCA
3 1 (1.35%) Solvency II
System Software
1 2 (2.70%) Active Directory
Systems Management
1 1 (1.35%) HP Quality Center
1 1 (1.35%) Unicenter
Vendors
1 13 (17.57%) Microsoft
2 3 (4.05%) CA
2 3 (4.05%) SAP
3 2 (2.70%) Lotus
3 2 (2.70%) Remedy
4 1 (1.35%) Cisco
4 1 (1.35%) Citrix
4 1 (1.35%) Google
4 1 (1.35%) IBM
4 1 (1.35%) ServiceNow
4 1 (1.35%) Tableau
4 1 (1.35%) Teradata