The table below looks at the statistics for the Customer Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 571 522 529
Rank change year-on-year
-49 +7
Contract jobs requiring a Customer Analyst 12 31 10
As % of all contract IT jobs located in the UK 0.024% 0.064% 0.022%
As % of the Job Titles category 0.025% 0.070% 0.024%
Number of daily rates quoted 9 15 7
Average daily rate
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£119 £363 £310
Average daily rate % change year-on-year
-67.17% +16.93%
90% offered a daily rate of more than £112 £75 £166
10% offered a daily rate of more than £400 £437 £430
UK excluding London average daily rate £119 £206 £165
% change year-on-year
-42.30% +25.00%
Number of hourly rates quoted 2 1 0
Average hourly rate £11.13 £18.00 -
Average hourly rate % change year-on-year
-38.19% -
UK excluding London average hourly rate £11.13 - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47189 44564 41455
As % of all contract IT jobs located in the UK 92.47% 92.53% 92.86%
Number of daily rates quoted 29609 26528 23470
Average daily rate £400 £400 £378
Average daily rate % change year-on-year
- +5.96%
90% offered a daily rate of more than £240 £228 £230
10% offered a daily rate of more than £563 £575 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1818 1936 2419
Average hourly rate £16.50 £17.50 £18.40
Average hourly rate % change year-on-year
-5.71% -4.89%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analyst within the UK.

Customer Analyst Daily Rate Trend in the UK

Customer Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Analyst within the UK over the 3 months to 30 January 2015.

Customer Analyst Daily Rate Histogram in the UK

Customer Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analyst within the UK.

Customer Analyst Hourly Rate Trend in the UK

Customer Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 12 £119 -67.17% 11
South East 0 7 £119 -67.17% 1
East Midlands +9 1 £400 +433.33%
West Midlands +2 1 £400 - 2
North West -11 1 - - 1
London -22 1 - - 6
High Wycombe - 1 - -
Nottingham - 1 £400 -
West Yorkshire - 1 £400 -
Yorkshire - 1 £400 -
Buckinghamshire - 1 - -
Nottinghamshire - 1 £400 -
Surrey - - - -
Warwickshire - - - -
West Sussex - - - -
Cambridgeshire - - - -
Gloucestershire - - - -
Leicestershire - - - -
Midlothian - - - -
City of London - - - - 1
South Wales - - - -
South West - - - - 1
Wales - - - -
Warwick - - - -
Worksop - - - -
Bedfordshire - - - -
Leeds - - - -
Leicester - - - -
Luton - - - -
Manchester - - - -

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT contractor jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Analyst in their job title.

1 10 (45.45%) Marketing
2 7 (31.82%) Customer Insight
2 7 (31.82%) Analytical Skills
3 6 (27.27%) Salesforce.com
3 6 (27.27%) Dell
3 6 (27.27%) Time Management
3 6 (27.27%) MS PowerPoint
4 5 (22.73%) Retail
4 5 (22.73%) SQL
4 5 (22.73%) Finance
5 4 (18.18%) SAS
5 4 (18.18%) Degree
5 4 (18.18%) Analytics
6 3 (13.64%) Data Analysis
6 3 (13.64%) MS Excel
7 2 (9.09%) CRM
7 2 (9.09%) MS Office
7 2 (9.09%) ITIL
7 2 (9.09%) ISEB
7 2 (9.09%) Stakeholder Management
7 2 (9.09%) Telecoms
7 2 (9.09%) Banking
7 2 (9.09%) Microsoft
7 2 (9.09%) Project Management
7 2 (9.09%) Statistical Analysis
7 2 (9.09%) Business Analysis
7 2 (9.09%) User Acceptance Testing
7 2 (9.09%) SAS Enterprise Guide
7 2 (9.09%) Customer Segmentation
8 1 (4.55%) Relational Database

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT contractor jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) SAS
Applications
1 6 (27.27%) MS PowerPoint
2 3 (13.64%) MS Excel
3 2 (9.09%) MS Office
4 1 (4.55%) SPSS
Business Applications
1 1 (4.55%) Google Analytics
Communications & Networking
1 1 (4.55%) Internet
Database & Business Intelligence
1 2 (9.09%) SAS Enterprise Guide
2 1 (4.55%) Relational Database
2 1 (4.55%) Base SAS
2 1 (4.55%) Data Warehouse
2 1 (4.55%) Data Mining
2 1 (4.55%) SQL Server
General
1 10 (45.45%) Marketing
2 5 (22.73%) Retail
2 5 (22.73%) Finance
3 2 (9.09%) Telecoms
3 2 (9.09%) Banking
4 1 (4.55%) Dutch Language
4 1 (4.55%) German Language
Miscellaneous
1 7 (31.82%) Analytical Skills
2 1 (4.55%) Statistics
2 1 (4.55%) Economics
2 1 (4.55%) Data Protection Act
2 1 (4.55%) Mathematics
2 1 (4.55%) Computer Science
Operating Systems
1 1 (4.55%) Windows
Processes & Methodologies
1 7 (31.82%) Customer Insight
2 6 (27.27%) Time Management
3 4 (18.18%) Analytics
4 3 (13.64%) Data Analysis
5 2 (9.09%) CRM
5 2 (9.09%) ITIL
5 2 (9.09%) Stakeholder Management
5 2 (9.09%) Project Management
5 2 (9.09%) Statistical Analysis
5 2 (9.09%) Business Analysis
5 2 (9.09%) User Acceptance Testing
5 2 (9.09%) Customer Segmentation
6 1 (4.55%) Data Protection
6 1 (4.55%) Information Assurance
6 1 (4.55%) Campaign Management
6 1 (4.55%) Business Analytics
6 1 (4.55%) Predictive Modelling
6 1 (4.55%) Stakeholder Engagement
6 1 (4.55%) Continuous Improvement
6 1 (4.55%) Direct Marketing
Programming Languages
1 5 (22.73%) SQL
2 1 (4.55%) VBA
Qualifications
1 4 (18.18%) Degree
2 2 (9.09%) ISEB
3 1 (4.55%) ITIL Foundation Certificate
3 1 (4.55%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.55%) SLA
System Software
1 1 (4.55%) Active Directory
Vendors
1 6 (27.27%) Salesforce.com
1 6 (27.27%) Dell
2 2 (9.09%) Microsoft
3 1 (4.55%) Google
3 1 (4.55%) Unica
3 1 (4.55%) Oracle
London
Churchill Frank
Rate: £350 - £450 per day
Posted: 4 days ago
West Midlands
Churchill Frank
Rate: £300 - £400 per day
Posted: 10 days ago
London
Austin Fraser Limited
Rate: Market Rates
Posted: 11 days ago
East London
Computer Futures
Rate: competitive
Posted: 11 days ago
Chester
Hays IT - Uk Posting account
Rate: £14.00 per hour
Posted: 12 days ago