The table below looks at the statistics for the Customer Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Analyst in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 566 530 530
Rank change year-on-year
-36 0
Contract jobs requiring a Customer Analyst 16 29 10
As % of all contract IT jobs located in the UK 0.031% 0.059% 0.022%
As % of the Job Titles category 0.034% 0.064% 0.024%
Number of daily rates quoted 10 12 8
Average daily rate
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£119 £363 £318
Average daily rate % change year-on-year
-67.17% +14.17%
90% offered a daily rate of more than £116 £75 £166
10% offered a daily rate of more than £202 £449 £423
UK excluding London average daily rate £119 £206 £165
% change year-on-year
-42.30% +25.00%
Number of hourly rates quoted 1 1 0
Average hourly rate £14.00 £18.00 -
Average hourly rate % change year-on-year
-22.22% -
UK excluding London average hourly rate £14.00 - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47113 45619 41438
As % of all contract IT jobs located in the UK 92.46% 92.43% 92.62%
Number of daily rates quoted 28736 27090 23781
Average daily rate £400 £400 £398
Average daily rate % change year-on-year
- +0.62%
90% offered a daily rate of more than £240 £230 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1785 1896 2209
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.50 £10.50
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analyst within the UK.

Customer Analyst Daily Rate Trend in the UK

Customer Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Analyst within the UK over the 3 months to 6 March 2015.

Customer Analyst Daily Rate Histogram in the UK

Customer Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analyst within the UK.

Customer Analyst Hourly Rate Trend in the UK

Customer Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -40 15 £119 -67.17% 18
South East -4 8 £119 -64.74% 3
Berkshire +1 7 £119 -64.74%
West Midlands +2 3 £180 - 1
London -16 3 - - 12
North West -16 1 - - 1
Guildford - 1 - - 1
Surrey - 1 - - 2
West Yorkshire - - - -
Yorkshire - - - -
City of London - - - - 3
East Midlands - - - -
Midlothian - - - -
Nottinghamshire - - - -
Oxfordshire - - - - 1
Somerset - - - -
Luton - - - -
Manchester - - - - 1
Nottingham - - - -
Worksop - - - -
Bedfordshire - - - -
Altrincham - - - -
Banbury - - - - 1
Bath - - - -
Brentford - - - -
Coventry - - - -
Dunstable - - - -
Leeds - - - -
South West - - - - 1
Scotland - - - -

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 6 March 2015, IT contractor jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Analyst in their job title.

1 10 (40.00%) Marketing
2 9 (36.00%) Customer Insight
3 7 (28.00%) Time Management
4 6 (24.00%) MS PowerPoint
4 6 (24.00%) Dell
4 6 (24.00%) Salesforce.com
4 6 (24.00%) SQL
5 5 (20.00%) Retail
5 5 (20.00%) Analytical Skills
5 5 (20.00%) Analytics
6 4 (16.00%) SAS
7 3 (12.00%) ITIL
7 3 (12.00%) Data Mining
7 3 (12.00%) MS Excel
7 3 (12.00%) CRM
7 3 (12.00%) Data Analysis
7 3 (12.00%) ITSM
7 3 (12.00%) Finance
7 3 (12.00%) Google
7 3 (12.00%) Customer Segmentation
8 2 (8.00%) Google Apps
8 2 (8.00%) Banking
8 2 (8.00%) Statistical Analysis
8 2 (8.00%) VCP4
8 2 (8.00%) SAS Enterprise Guide
8 2 (8.00%) Degree
8 2 (8.00%) MS Office
8 2 (8.00%) BPR
8 2 (8.00%) Service Management
8 2 (8.00%) Service Delivery

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 6 March 2015, IT contractor jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (16.00%) SAS
Applications
1 6 (24.00%) MS PowerPoint
2 3 (12.00%) MS Excel
3 2 (8.00%) SPSS
3 2 (8.00%) MS Office
Business Applications
1 1 (4.00%) Google Analytics
Cloud Services
1 2 (8.00%) Google Apps
Communications & Networking
1 1 (4.00%) Internet
Database & Business Intelligence
1 3 (12.00%) Data Mining
2 2 (8.00%) SAS Enterprise Guide
3 1 (4.00%) Relational Database
3 1 (4.00%) Base SAS
3 1 (4.00%) SQL Server
3 1 (4.00%) Data Warehouse
General
1 10 (40.00%) Marketing
2 5 (20.00%) Retail
3 3 (12.00%) Finance
4 2 (8.00%) Banking
5 1 (4.00%) Telecoms
5 1 (4.00%) Dutch Language
5 1 (4.00%) German Language
5 1 (4.00%) Online Betting
Miscellaneous
1 5 (20.00%) Analytical Skills
2 1 (4.00%) Management Information System
2 1 (4.00%) E-Learning
2 1 (4.00%) Economics
2 1 (4.00%) Statistics
2 1 (4.00%) Data Protection Act
2 1 (4.00%) Mathematics
2 1 (4.00%) Computer Science
2 1 (4.00%) Data Extraction
Operating Systems
1 1 (4.00%) Windows
Processes & Methodologies
1 9 (36.00%) Customer Insight
2 7 (28.00%) Time Management
3 5 (20.00%) Analytics
4 3 (12.00%) ITSM
4 3 (12.00%) Data Analysis
4 3 (12.00%) Customer Segmentation
4 3 (12.00%) ITIL
4 3 (12.00%) CRM
5 2 (8.00%) BPR
5 2 (8.00%) Service Management
5 2 (8.00%) Service Delivery
5 2 (8.00%) Change Management
5 2 (8.00%) Statistical Analysis
6 1 (4.00%) Predictive Analytics
6 1 (4.00%) Customer Analytics
6 1 (4.00%) Campaign Management
6 1 (4.00%) Campaign Analysis
6 1 (4.00%) Propensity Modelling
6 1 (4.00%) Qualitative Research
6 1 (4.00%) Data-Driven Marketing
Programming Languages
1 6 (24.00%) SQL
2 1 (4.00%) VBA
2 1 (4.00%) R
Qualifications
1 2 (8.00%) Degree
1 2 (8.00%) VCP4
2 1 (4.00%) ITIL Foundation Certificate
2 1 (4.00%) CCENT
2 1 (4.00%) CCNA
2 1 (4.00%) Cisco Certification
2 1 (4.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.00%) SLA
Vendors
1 6 (24.00%) Dell
1 6 (24.00%) Salesforce.com
2 3 (12.00%) Google
3 2 (8.00%) Microsoft
4 1 (4.00%) Oracle
4 1 (4.00%) Cisco
4 1 (4.00%) Unica
London
Spring Technology
Rate: £400.00 per day
Posted: 3 days ago
London
Churchill Frank
Rate: £300 - £350 per day
Posted: 3 days ago
Surrey
ARC IT Recruitment Ltd
Posted: 6 days ago
City of London
Orgtel
Rate: £300 - £400 per day
Posted: 7 days ago
City of London
Churchill Frank
Rate: £350 - £450 per annum
Posted: 21 days ago
City of London
Churchill Frank
Rate: £400 - £500 per annum
Posted: 24 days ago
West Midlands
Churchill Frank
Rate: £350 - £450 per day
Posted: 24 days ago