The statistics below represent IT contracts advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 586 597 595
Rank change year-on-year
+11 -2
Contract jobs requiring a Customer Analyst 52 52 34
As % of all contract IT jobs located in the UK 0.10% 0.095% 0.060%
As % of the Job Titles category 0.11% 0.10% 0.065%
Number of daily rates quoted 30 24 26
Median daily rate £400 £346 £400
Median daily rate % change year-on-year
+15.60% -13.50%
90% offered a daily rate of more than £297 £127 £194
10% offered a daily rate of more than £650 £468 £500
UK excluding London median daily rate £350 £350 £400
% change year-on-year
- -12.50%
Number of hourly rates quoted 8 4 3
Median hourly rate £10.06 £10.60 £11.00
Median hourly rate % change year-on-year
-5.14% -3.63%
90% offered a hourly rate of more than £9.35 £9.36 £8.80
10% offered a hourly rate of more than £12.50 £14.15 £12.20
UK excluding London median hourly rate £9.61 £10.60 £11.00
% change year-on-year
-9.33% -3.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48175 51856 52713
As % of all contract IT jobs located in the UK 94.64% 94.80% 93.30%
Number of daily rates quoted 31544 33013 33319
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £580 £575
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1684 2028 2169
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.00 £37.00
UK excluding London median hourly rate £16.50 £17.00 £15.88
% change year-on-year
-2.94% +7.08%

Customer Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analyst within the UK.

Customer Analyst Daily Rate Trend in the UK

Customer Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Analyst within the UK over the 3 months to 6 December 2016.

Customer Analyst Daily Rate Histogram in the UK

Customer Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analyst within the UK.

Customer Analyst Hourly Rate Trend in the UK

Customer Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 46 £400 +12.67% 12
London +10 21 £500 +56.25% 4
North West -6 6 £363 +6.30% 2
West Midlands -23 5 £313 -
Yorkshire - 5 £358 - 2
Scotland +10 4 £425 +24.26%
West Yorkshire - 4 £358 - 1
South West +6 3 £359 -0.34% 1
East Midlands -1 3 - - 1
Warwickshire - 3 £225 -
Warwick - 3 £225 -
Edinburgh +23 2 £425 +24.26%
Buckinghamshire +17 2 - -
Milton Keynes +16 2 - -
South East +1 2 - - 1
Lancashire -4 2 £250 +117.39%
Northampton -10 2 - -
Northamptonshire -14 2 - -
Halifax - 2 £400 -
Leeds - 2 £210 -
Glasgow - 2 - -
Durham +6 1 £400 -
City of London +1 1 £350 +0.71% 1
Bristol -4 1 £338 -6.25%
North East -38 1 £400 -
Somerset - 1 £380 -
Birmingham - 1 £313 -
Bath - 1 £380 -
Feltham - 1 - -
Blackburn - 1 £350 -

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 6 December 2016, Customer Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Customer Analyst in the job title.

1 30 (26.55%) Marketing
2 29 (25.66%) Customer Insight
3 27 (23.89%) SAS
4 25 (22.12%) SQL
5 23 (20.35%) Finance
6 21 (18.58%) Retail
7 19 (16.81%) Analytics
8 15 (13.27%) Telecoms
8 15 (13.27%) Analytical Skills
9 14 (12.39%) Business Analysis
10 12 (10.62%) CRM
11 11 (9.73%) MS Office
11 11 (9.73%) Degree
11 11 (9.73%) Agile Software Development
12 10 (8.85%) Windows
12 10 (8.85%) Business Intelligence
12 10 (8.85%) Microsoft
12 10 (8.85%) Statistical Modelling
12 10 (8.85%) Tableau
13 9 (7.96%) E-Commerce
13 9 (7.96%) SPSS
13 9 (7.96%) Data Analysis
14 8 (7.08%) Banking
14 8 (7.08%) SAP
14 8 (7.08%) ITIL
14 8 (7.08%) Data Mining
14 8 (7.08%) Actionable Insight
15 7 (6.19%) Data Integration
15 7 (6.19%) SLA
15 7 (6.19%) Stakeholder Management

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (23.89%) SAS
Applications
1 11 (9.73%) MS Office
2 9 (7.96%) SPSS
3 5 (4.42%) MS Excel
4 4 (3.54%) MS PowerPoint
5 1 (0.88%) Spreadsheet
Business Applications
1 2 (1.77%) FastStats
1 2 (1.77%) SAP Oil and Gas
1 2 (1.77%) Unica
2 1 (0.88%) Adobe Campaign
2 1 (0.88%) Sonata
Cloud Services
1 1 (0.88%) Amazon AWS
Communications & Networking
1 1 (0.88%) ATM
1 1 (0.88%) Broadband
1 1 (0.88%) FTP
1 1 (0.88%) Internet
1 1 (0.88%) Skype
1 1 (0.88%) SMS
1 1 (0.88%) SSL
Database & Business Intelligence
1 8 (7.08%) Data Mining
2 6 (5.31%) BusinessObjects
2 6 (5.31%) SAS Data Integration Studio
3 5 (4.42%) Base SAS
3 5 (4.42%) Big Data
4 4 (3.54%) QlikView
5 2 (1.77%) Oracle Reports
5 2 (1.77%) SAS Enterprise Guide
6 1 (0.88%) DB2
6 1 (0.88%) Hadoop
Development Applications
1 1 (0.88%) JIRA
General
1 30 (26.55%) Marketing
2 23 (20.35%) Finance
3 21 (18.58%) Retail
4 15 (13.27%) Telecoms
5 8 (7.08%) Banking
6 4 (3.54%) Advertising
7 2 (1.77%) Electronics
7 2 (1.77%) Manufacturing
8 1 (0.88%) Finnish Language
8 1 (0.88%) French Language
8 1 (0.88%) Games
8 1 (0.88%) German Language
8 1 (0.88%) Italian Language
8 1 (0.88%) Norwegian Language
8 1 (0.88%) Retail Banking
8 1 (0.88%) Turkish Language
Miscellaneous
1 15 (13.27%) Analytical Skills
2 7 (6.19%) Data Integration
3 4 (3.54%) Management Information System
4 3 (2.65%) Credit Risk
5 2 (1.77%) Algorithms
5 2 (1.77%) Economics
5 2 (1.77%) Fintech
5 2 (1.77%) IVR
5 2 (1.77%) Mathematics
5 2 (1.77%) Statistics
5 2 (1.77%) User Experience
6 1 (0.88%) Digital Media
6 1 (0.88%) Driving Licence
6 1 (0.88%) Foreign Exchange (FX)
6 1 (0.88%) iPad
6 1 (0.88%) Minimum Viable Product
Operating Systems
1 10 (8.85%) Windows
2 6 (5.31%) Windows 7
3 4 (3.54%) Windows XP
Processes & Methodologies
1 29 (25.66%) Customer Insight
2 19 (16.81%) Analytics
3 14 (12.39%) Business Analysis
4 12 (10.62%) CRM
5 11 (9.73%) Agile Software Development
6 10 (8.85%) Business Intelligence
6 10 (8.85%) Statistical Modelling
7 9 (7.96%) Data Analysis
7 9 (7.96%) E-Commerce
8 8 (7.08%) Actionable Insight
8 8 (7.08%) ITIL
9 7 (6.19%) Stakeholder Management
10 6 (5.31%) B2B
10 6 (5.31%) Campaign Analysis
10 6 (5.31%) Kalman Filter
10 6 (5.31%) Market Research
11 5 (4.42%) Direct Marketing
11 5 (4.42%) Scrum
11 5 (4.42%) Stakeholder Engagement
12 4 (3.54%) Asset Management
Programming Languages
1 25 (22.12%) SQL
2 3 (2.65%) R
3 2 (1.77%) Python
4 1 (0.88%) SAS Macro
4 1 (0.88%) VBA
Qualifications
1 11 (9.73%) Degree
2 1 (0.88%) CIMA
2 1 (0.88%) ISTQB
2 1 (0.88%) ISTQB Foundation Certification
2 1 (0.88%) PRINCE2 Certification
2 1 (0.88%) SC Cleared
2 1 (0.88%) Security Cleared
Quality Assurance & Compliance
1 7 (6.19%) SLA
2 3 (2.65%) Data Quality
3 2 (1.77%) QA
4 1 (0.88%) Disclosure Scotland
System Software
1 6 (5.31%) Active Directory
Systems Management
1 2 (1.77%) HP Quality Center
Vendors
1 10 (8.85%) Microsoft
1 10 (8.85%) Tableau
2 8 (7.08%) SAP
3 5 (4.42%) Teradata
4 3 (2.65%) Oracle
5 2 (1.77%) Cisco
5 2 (1.77%) Computacenter
5 2 (1.77%) IBM
5 2 (1.77%) Siebel
6 1 (0.88%) Adobe
6 1 (0.88%) Alterian
6 1 (0.88%) Apple
6 1 (0.88%) Confirmit
6 1 (0.88%) Epiphany
6 1 (0.88%) Ericsson
6 1 (0.88%) Google
6 1 (0.88%) NetSuite
6 1 (0.88%) Omniture
6 1 (0.88%) Thunderhead
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