The table below looks at the statistics for the Customer Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 578 555 472
Rank change year-on-year
-23 -83
Contract jobs requiring a Customer Analyst 45 38 104
As % of all contract IT jobs located in the UK 0.089% 0.074% 0.21%
As % of the Job Titles category 0.094% 0.079% 0.22%
Number of daily rates quoted 29 34 76
Average daily rate £340 £400 £70
Average daily rate % change year-on-year
-15.00% +471.42%
90% offered a daily rate of more than £135 £77 £64
10% offered a daily rate of more than £451 £425 £450
UK excluding London average daily rate £351 £390 £70
% change year-on-year
-10.12% +457.14%
Number of hourly rates quoted 2 2 1
Average hourly rate £10.75 £13.50 £18.00
Average hourly rate % change year-on-year
-20.37% -25.00%
UK excluding London average hourly rate £10.75 £13.50 -
% change year-on-year
-20.37% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47935 48321 46997
As % of all contract IT jobs located in the UK 94.58% 94.47% 94.26%
Number of daily rates quoted 30815 30072 27703
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £240 £225
10% offered a daily rate of more than £575 £563 £565
UK excluding London average daily rate £378 £375 £350
% change year-on-year
+0.66% +7.14%
Number of hourly rates quoted 1687 1903 2072
Average hourly rate £17.50 £17.22 £17.50
Average hourly rate % change year-on-year
+1.62% -1.60%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analyst within the UK.

Customer Analyst Daily Rate Trend in the UK

Customer Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Analyst within the UK over the 3 months to 13 February 2016.

Customer Analyst Daily Rate Histogram in the UK

Customer Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analyst within the UK.

Customer Analyst Hourly Rate Trend in the UK

Customer Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +13 43 £340 -15.00% 13
South East +16 13 £413 +246.84% 1
London +3 13 £250 -41.17% 8
South West +5 8 £340 -
Berkshire +12 7 £425 +257.14% 1
Bristol +7 7 £340 -
Bedfordshire +9 3 £425 -5.55%
East of England +4 3 £425 -5.55% 1
North West -7 3 £115 - 2
Scotland -4 2 - -
Edinburgh -9 2 - -
North East -20 2 £351 -
West Sussex - 2 £280 -
Northumberland - 2 £351 -
Dunstable - 2 - -
Preston - 2 £115 -
Crawley - 2 £280 -
Windsor - 2 - -
Lancashire - 2 £115 -
City of London +45 1 £320 -24.70% 3
Halifax +2 1 £453 +13.12%
Cheshire -4 1 £313 - 1
Leicestershire -11 1 £135 +75.32%
West Yorkshire -13 1 £453 +13.12%
East Midlands -13 1 £135 +75.32% 1
Yorkshire -16 1 £453 +13.12%
Wiltshire - 1 £451 -
Southampton - 1 - -
Folkestone - 1 - -
Buckinghamshire - 1 £425 -

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 13 February 2016, IT contractor jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Analyst in their job title.

1 34 (31.19%) Finance
2 27 (24.77%) Banking
2 27 (24.77%) Customer Insight
3 25 (22.94%) SQL
4 23 (21.10%) Marketing
5 22 (20.18%) SAS
6 21 (19.27%) CRM
7 18 (16.51%) MS Excel
7 18 (16.51%) Microsoft
7 18 (16.51%) Analytical Skills
8 17 (15.60%) MS Office
9 15 (13.76%) Telecoms
10 13 (11.93%) Management Information System
10 13 (11.93%) Stakeholder Management
10 13 (11.93%) ITIL
10 13 (11.93%) Business Analysis
11 12 (11.01%) Analytics
12 10 (9.17%) Retail
13 8 (7.34%) Document Management
14 7 (6.42%) B2C
14 7 (6.42%) SC Cleared
14 7 (6.42%) Security Cleared
14 7 (6.42%) Customer Analytics
15 6 (5.50%) Base SAS
15 6 (5.50%) Data Analysis
16 5 (4.59%) Agile Software Development
16 5 (4.59%) QlikView
16 5 (4.59%) Blog
16 5 (4.59%) SAP
16 5 (4.59%) E-Commerce

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 13 February 2016, IT contractor jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (20.18%) SAS
2 3 (2.75%) CMS
2 3 (2.75%) Sitecore CMS
Applications
1 18 (16.51%) MS Excel
2 17 (15.60%) MS Office
3 3 (2.75%) MS PowerPoint
4 2 (1.83%) MS Visio
5 1 (0.92%) SPSS
Business Applications
1 3 (2.75%) SAP Oil and Gas
2 2 (1.83%) FastStats
Cloud Services
1 1 (0.92%) Google Analytics
Communications & Networking
1 5 (4.59%) Intranet
2 1 (0.92%) ADSL
2 1 (0.92%) Broadband
2 1 (0.92%) Internet
2 1 (0.92%) LAN
2 1 (0.92%) WAN
Database & Business Intelligence
1 6 (5.50%) Base SAS
2 5 (4.59%) QlikView
3 1 (0.92%) GIS
3 1 (0.92%) MS Access
3 1 (0.92%) NoSQL
General
1 34 (31.19%) Finance
2 27 (24.77%) Banking
3 23 (21.10%) Marketing
4 15 (13.76%) Telecoms
5 10 (9.17%) Retail
6 4 (3.67%) Retail Banking
7 3 (2.75%) Automotive
7 3 (2.75%) Electronics
7 3 (2.75%) Investment Banking
7 3 (2.75%) Manufacturing
8 2 (1.83%) Aerospace
8 2 (1.83%) Pharmaceutical
9 1 (0.92%) Advertising
9 1 (0.92%) Games
9 1 (0.92%) Local Government
Libraries, Frameworks & Software Standards
1 4 (3.67%) Flash
Miscellaneous
1 18 (16.51%) Analytical Skills
2 13 (11.93%) Management Information System
3 5 (4.59%) Blog
3 5 (4.59%) Visualisation
4 3 (2.75%) Data Extraction
5 2 (1.83%) NHS
5 2 (1.83%) SWIFT
6 1 (0.92%) Blackberry
6 1 (0.92%) Data Centre
6 1 (0.92%) Data Integration
6 1 (0.92%) Data Structures
6 1 (0.92%) Enterprise Software
6 1 (0.92%) FMCG
6 1 (0.92%) Online Games
6 1 (0.92%) User Experience
Operating Systems
1 4 (3.67%) Windows
2 2 (1.83%) Windows 7
2 2 (1.83%) Windows XP
Processes & Methodologies
1 27 (24.77%) Customer Insight
2 21 (19.27%) CRM
3 13 (11.93%) Business Analysis
3 13 (11.93%) ITIL
3 13 (11.93%) Stakeholder Management
4 12 (11.01%) Analytics
5 8 (7.34%) Document Management
6 7 (6.42%) B2C
6 7 (6.42%) Customer Analytics
7 6 (5.50%) Data Analysis
8 5 (4.59%) Agile Software Development
8 5 (4.59%) E-Commerce
9 4 (3.67%) Data Cleansing
9 4 (3.67%) Data Modelling
9 4 (3.67%) GAP Analysis
9 4 (3.67%) Service Management
10 3 (2.75%) Customer Engagement
10 3 (2.75%) Data Mapping
10 3 (2.75%) Data Visualisation
10 3 (2.75%) Waterfall
Programming Languages
1 25 (22.94%) SQL
2 1 (0.92%) Java
2 1 (0.92%) Python
2 1 (0.92%) R
2 1 (0.92%) VBA
Qualifications
1 7 (6.42%) SC Cleared
1 7 (6.42%) Security Cleared
2 3 (2.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (2.75%) QA
2 2 (1.83%) Data Quality
2 2 (1.83%) SEPA
2 2 (1.83%) SLA
2 2 (1.83%) TARGET2
3 1 (0.92%) Basel II
3 1 (0.92%) Basel III
3 1 (0.92%) Solvency II
System Software
1 2 (1.83%) Active Directory
Vendors
1 18 (16.51%) Microsoft
2 5 (4.59%) SAP
3 3 (2.75%) Adobe
3 3 (2.75%) ServiceNow
3 3 (2.75%) Sitecore
3 3 (2.75%) Thunderhead
4 1 (0.92%) Cisco
4 1 (0.92%) Google
4 1 (0.92%) Oracle
4 1 (0.92%) Pega
4 1 (0.92%) Tableau
4 1 (0.92%) Teradata
London
Orgtel
Rate: £500 - £600 per day
Posted: 24 days ago
Cheshire
Hays Specialist Recruitment Ltd
Rate: £300.00 - £325.00 per day
Posted: 26 days ago