The first table below looks at the demand for the Incident Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Incident Manager
Rank 706 794 726
Rank change year-on-year
+88 -68
Permanent jobs requiring an Incident Manager 135 72 124
As % of all permanent IT jobs located in England 0.133% 0.064% 0.105%
As % of the Job Titles category 0.141% 0.067% 0.112%
Number of salaries quoted 120 64 100
Average salary £42,232 £46,250 £45,500
Average salary % change year-on-year
-8.68% +1.64%
90% offered a salary of more than £25,000 £27,500 £28,800
10% offered a salary of more than £60,000 £69,550 £60,000
UK excluding London average salary £34,500 £45,000 £37,500
% change year-on-year
-23.33% +20.00%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
95490 107493 111049
As % of all permanent IT jobs located in England 94.41% 94.82% 94.26%
Number of salaries quoted 80297 92843 94497
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,925 £27,500 £26,250
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Incident Manager
UK

Incident Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Manager across the England region as a proportion of the total demand within the Job Titles category.

England Incident Manager Jobs Demand Trend

Incident Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Manager across the England region.

England Incident Manager Salary Trend

Incident Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Manager across the England region over the 3 months to 24 May 2013.

England Incident Manager Salary Histogram

Incident Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Manager within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
London +69 41 £57,500 +15.00%
East of England +24 34 £35,000 -26.31%
South East +16 24 £37,500 -6.25%
South West +7 10 £28,500 +18.75%
East Midlands - 10 £34,000 -
North West +3 8 £25,500 -11.30%
Yorkshire +5 3 £23,500 -
West Midlands -23 3 - -
North East +3 2 £42,500 -5.55%
Incident Manager
UK

Incident Manager
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the England region that cited Incident Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Incident Manager in their job title.

1 204 (78.16%) ITIL
2 167 (63.98%) Incident Management
3 101 (38.70%) Problem Management
4 93 (35.63%) Service Management
5 86 (32.95%) SLA
6 64 (24.52%) Finance
7 54 (20.69%) ITIL Certification
8 50 (19.16%) Telecoms
9 43 (16.48%) Degree
10 33 (12.64%) Computer Science
11 31 (11.88%) Change Management
12 29 (11.11%) Service Delivery
13 25 (9.579%) Project Management
13 25 (9.579%) Stakeholder Management
14 23 (8.812%) MS Excel
15 22 (8.429%) ITIL V3
16 21 (8.046%) MS Office
16 21 (8.046%) Microsoft
17 19 (7.280%) Remedy
17 19 (7.280%) Microsoft Certification
17 19 (7.280%) MCSE
18 18 (6.897%) Windows
18 18 (6.897%) Management Information System
18 18 (6.897%) Continuous Improvement
19 16 (6.130%) Retail
19 16 (6.130%) ITSM
20 13 (4.981%) Financial Institution
20 13 (4.981%) Banking
20 13 (4.981%) Root Cause Analysis
21 11 (4.215%) Process Management

Incident Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the England region that cited Incident Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Incident Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 6 (2.299%) Flash
2 4 (1.533%) Middleware
2 4 (1.533%) WAP
2 4 (1.533%) Application Packaging
Application Platforms
1 1 (0.383%) MS Exchange
1 1 (0.383%) Lotus Notes
Applications
1 23 (8.812%) MS Excel
2 21 (8.046%) MS Office
3 4 (1.533%) MS PowerPoint
4 3 (1.149%) MS Visio
Business Applications
1 8 (3.065%) Remedy ITSM
2 5 (1.916%) assyst
Communications & Networking
1 10 (3.831%) Wireless
2 7 (2.682%) VPN
2 7 (2.682%) Wi-Fi
3 6 (2.299%) HTTP
4 4 (1.533%) Internet
4 4 (1.533%) WEP
4 4 (1.533%) VoIP
4 4 (1.533%) WLAN
4 4 (1.533%) SSH
5 2 (0.766%) ADSL
6 1 (0.383%) Radio Access Network
6 1 (0.383%) Network Security
6 1 (0.383%) LAN
Development Applications
1 3 (1.149%) JIRA
General
1 64 (24.52%) Finance
2 50 (19.16%) Telecoms
3 16 (6.130%) Retail
4 13 (4.981%) Financial Institution
4 13 (4.981%) Banking
5 9 (3.448%) Billing
6 6 (2.299%) Law
7 4 (1.533%) French Language
8 2 (0.766%) Publishing
9 1 (0.383%) Back Office
9 1 (0.383%) Legal
9 1 (0.383%) Advertising
Miscellaneous
1 33 (12.64%) Computer Science
2 18 (6.897%) Management Information System
3 11 (4.215%) Physics
4 6 (2.299%) IVR
5 4 (1.533%) Statistics
6 2 (0.766%) EPoS
6 2 (0.766%) FMCG
6 2 (0.766%) Mobile App
7 1 (0.383%) CMDB
Operating Systems
1 18 (6.897%) Windows
2 4 (1.533%) Windows 7
3 1 (0.383%) Windows Server 2008
Processes & Methodologies
1 204 (78.16%) ITIL
2 167 (63.98%) Incident Management
3 101 (38.70%) Problem Management
4 93 (35.63%) Service Management
5 31 (11.88%) Change Management
6 29 (11.11%) Service Delivery
7 25 (9.579%) Project Management
7 25 (9.579%) Stakeholder Management
8 22 (8.429%) ITIL V3
9 18 (6.897%) Continuous Improvement
10 16 (6.130%) ITSM
11 13 (4.981%) Root Cause Analysis
12 11 (4.215%) Process Management
13 10 (3.831%) Operations Management
14 6 (2.299%) E-Commerce
15 4 (1.533%) Data Analysis
15 4 (1.533%) Trend Analysis
16 3 (1.149%) Network Management
16 3 (1.149%) Product Management
16 3 (1.149%) Fault Management
Programming Languages
1 6 (2.299%) SQL
2 3 (1.149%) C#
2 3 (1.149%) PHP
Qualifications
1 54 (20.69%) ITIL Certification
2 43 (16.48%) Degree
3 19 (7.280%) Microsoft Certification
3 19 (7.280%) MCSE
4 11 (4.215%) MCITP
5 8 (3.065%) SC Cleared
5 8 (3.065%) Security Cleared
5 8 (3.065%) CCNA
5 8 (3.065%) Cisco Certification
6 4 (1.533%) MCSA
6 4 (1.533%) Citrix Certification
6 4 (1.533%) CCEE
7 3 (1.149%) CCAA
7 3 (1.149%) CCENT
8 1 (0.383%) CISSP
Quality Assurance & Compliance
1 86 (32.95%) SLA
2 8 (3.065%) Sarbanes-Oxley
3 3 (1.149%) QA
System Software
1 1 (0.383%) XenApp
1 1 (0.383%) VMware Infrastructure
1 1 (0.383%) Active Directory
Systems Management
1 7 (2.682%) Nagios
1 7 (2.682%) Splunk
Vendors
1 21 (8.046%) Microsoft
2 19 (7.280%) Remedy
3 10 (3.831%) Cisco
4 8 (3.065%) CA
5 7 (2.682%) Nimsoft
6 6 (2.299%) Fujitsu
7 4 (1.533%) Symantec
7 4 (1.533%) Citrix
8 3 (1.149%) Salesforce.com
9 2 (0.766%) Amdocs
9 2 (0.766%) LANDesk
10 1 (0.383%) SolarWinds
10 1 (0.383%) Altiris
10 1 (0.383%) Lotus
10 1 (0.383%) BMC
10 1 (0.383%) Cognizant
10 1 (0.383%) VMware
London
This permanent role will be based in Canary Wharf, London,with my Professional Services client- The successful Incident and problem management Manager candidate will be responsible for the...
Michael Page
Salary: GBP50000 to GBP60000 per annum
Posted: 24 May 2013
London
In addition, the team is also responsible for major Incident management, Problem management and the management of customer escalations... Have experience in managing and distributing workload across onshore...
Global Technology Solutions Ltd
Salary: £55000 - £60000 per annum + ben
Posted: 21 May 2013
Wilmslow, North West
Major Incident Manager, Incident Manager, Service Desk, Software, Bespoke software, Telecoms, Telecoms software, ITIL, SQL, Billing software, Application Software... Ideally you will be ITIL qualified or will at...
Salary: £24000 - £28000 per annum + Benefits
Posted: 20 May 2013
Wilmslow, Cheshire
Major Incident Manager, Incident Manager, Service Desk, Software, Bespoke software, Telecoms, Telecoms software, ITIL, SQL, Billing software, Application Software... Ideally you will be ITIL qualified or will at...
Ascent People Ltd
Salary: £24000 - £28000 per annum + Benefits
Posted: 19 May 2013
Warrington, Cheshire
Major Incident Manager, Incident Manager, Service Desk, Software, Bespoke software, Telecoms, Telecoms software, ITIL, SQL, Billing software, Application Software... Ideally you will be ITIL qualified or will at...
Ascent People Ltd
Salary: £26000 - £32000 per annum + bonus
Posted: 24 May 2013
Warrington, North West
Major Incident Manager, Incident Manager, Service Desk, Software, Bespoke software, Telecoms, Telecoms software, ITIL, SQL, Billing software, Application Software... Ideally you will be ITIL qualified or will at...
Salary: £26000 - £32000 per annum + bonus
Posted: 25 May 2013