The table below looks at the statistics for the Incident Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Manager in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Incident Manager
Rank 539 507 501
Rank change year-on-year
-32 -6
Contract jobs requiring an Incident Manager 50 52 33
As % of all contract IT jobs located in England 0.099% 0.11% 0.073%
As % of the Job Titles category 0.11% 0.12% 0.079%
Number of daily rates quoted 27 24 12
Average daily rate
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£400 £350 £325
Average daily rate % change year-on-year
+14.28% +7.69%
90% offered a daily rate of more than £322 £300 £228
10% offered a daily rate of more than £427 £468 £385
UK excluding London average daily rate £405 £338 £225
% change year-on-year
+20.00% +50.00%
Number of hourly rates quoted 2 1 1
Average hourly rate £27.83 £33.50 £33.50
Average hourly rate % change year-on-year
-16.92% -
UK excluding London average hourly rate £27.83 £24.25 £33.50
% change year-on-year
+14.76% -27.61%
Incident Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46272 43750 42038
As % of all contract IT jobs located in England 91.73% 92.64% 93.04%
Number of daily rates quoted 29935 26900 24214
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1900 1926 2472
Average hourly rate £16.00 £17.50 £19.00
Average hourly rate % change year-on-year
-8.57% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.80 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Incident Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Incident Manager Jobs Demand Trend in England

Incident Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Manager across the England region.

Incident Manager Daily Rate Trend in England

Incident Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Manager across the England region over the 3 months to 19 December 2014.

Incident Manager Daily Rate Histogram in England

Incident Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Manager across the England region.

Incident Manager Hourly Rate Trend in England

Incident Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Manager within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -39 11 £400 +14.28% 1
London +10 7 £413 -0.60% 4
South West - 7 £420 -
East of England - 7 £430 -
North West -3 6 £325 - 5
West Midlands -15 5 £450 +38.46%
Yorkshire - 5 £425 - 1
East Midlands - - - -
Incident Manager
UK

Incident Manager
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT contractor jobs across the England region that cited Incident Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title.

1 71 (69.61%) ITIL
2 65 (63.73%) Incident Management
3 44 (43.14%) Problem Management
4 30 (29.41%) Service Management
5 28 (27.45%) SLA
6 27 (26.47%) ITIL Certification
7 24 (23.53%) Telecoms
8 23 (22.55%) Service Delivery
9 19 (18.63%) Root Cause Analysis
10 17 (16.67%) Finance
11 16 (15.69%) ITSM
11 16 (15.69%) Security Cleared
12 14 (13.73%) MS Office
13 13 (12.75%) Degree
14 12 (11.76%) SC Cleared
14 12 (11.76%) Analytical Skills
15 11 (10.78%) ITIL V3
15 11 (10.78%) MS Excel
16 9 (8.82%) Microsoft
16 9 (8.82%) 3G
16 9 (8.82%) 2G
16 9 (8.82%) Banking
16 9 (8.82%) LTE
16 9 (8.82%) Fault Management
17 8 (7.84%) Continuous Improvement
17 8 (7.84%) Stakeholder Management
17 8 (7.84%) Management Information System
18 7 (6.86%) Windows
18 7 (6.86%) Retail
19 6 (5.88%) BS15000

Incident Manager
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT contractor jobs across the England region that cited Incident Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (0.98%) Exchange Server 2013
1 1 (0.98%) Exchange Server 2010
1 1 (0.98%) MS Exchange
Applications
1 14 (13.73%) MS Office
2 11 (10.78%) MS Excel
3 6 (5.88%) MS PowerPoint
Business Applications
1 4 (3.92%) Remedy ITSM
2 2 (1.96%) assyst
Communications & Networking
1 9 (8.82%) 3G
1 9 (8.82%) 2G
1 9 (8.82%) LTE
2 3 (2.94%) 4G
3 1 (0.98%) Radio Access Network
General
1 24 (23.53%) Telecoms
2 17 (16.67%) Finance
3 9 (8.82%) Banking
4 7 (6.86%) Retail
5 3 (2.94%) Back Office
6 2 (1.96%) Law
6 2 (1.96%) Front Office
7 1 (0.98%) Mandarin Language
7 1 (0.98%) French Language
7 1 (0.98%) German Language
7 1 (0.98%) Spanish Language
7 1 (0.98%) Aerospace
7 1 (0.98%) Legal
7 1 (0.98%) Manufacturing
7 1 (0.98%) Publishing
7 1 (0.98%) Local Government
Miscellaneous
1 12 (11.76%) Analytical Skills
2 8 (7.84%) Management Information System
3 2 (1.96%) Replication
3 2 (1.96%) Video Conferencing
3 2 (1.96%) Computer Science
3 2 (1.96%) Enterprise Software
4 1 (0.98%) Mathematics
Operating Systems
1 7 (6.86%) Windows
2 1 (0.98%) Windows Server 2008
Processes & Methodologies
1 71 (69.61%) ITIL
2 65 (63.73%) Incident Management
3 44 (43.14%) Problem Management
4 30 (29.41%) Service Management
5 23 (22.55%) Service Delivery
6 19 (18.63%) Root Cause Analysis
7 16 (15.69%) ITSM
8 11 (10.78%) ITIL V3
9 9 (8.82%) Fault Management
10 8 (7.84%) Continuous Improvement
10 8 (7.84%) Stakeholder Management
11 6 (5.88%) Project Management
12 5 (4.90%) Risk Management
13 4 (3.92%) Trend Analysis
13 4 (3.92%) Coaching
14 3 (2.94%) People Management
14 3 (2.94%) Performance Analysis
14 3 (2.94%) Infrastructure Management
14 3 (2.94%) Capacity Planning
14 3 (2.94%) Time Management
Qualifications
1 27 (26.47%) ITIL Certification
2 16 (15.69%) Security Cleared
3 13 (12.75%) Degree
4 12 (11.76%) SC Cleared
5 5 (4.90%) DV Cleared
5 5 (4.90%) CCENT
5 5 (4.90%) Cisco Certification
5 5 (4.90%) CCNA
6 2 (1.96%) HND
Quality Assurance & Compliance
1 28 (27.45%) SLA
2 6 (5.88%) BS15000
3 2 (1.96%) ISO 9001
System Software
1 2 (1.96%) Active Directory
1 2 (1.96%) VMware Infrastructure
2 1 (0.98%) XenApp
Systems Management
1 3 (2.94%) OVSD
2 2 (1.96%) OpenView Configuration Management
2 2 (1.96%) SCOM
Vendors
1 9 (8.82%) Microsoft
2 6 (5.88%) HP
3 5 (4.90%) Remedy
3 5 (4.90%) BMC
4 4 (3.92%) VMware
5 3 (2.94%) ServiceNow
5 3 (2.94%) Sun
5 3 (2.94%) Citrix
6 1 (0.98%) Cognizant
6 1 (0.98%) Ericsson
6 1 (0.98%) NetApp
6 1 (0.98%) Cisco
6 1 (0.98%) Capita
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