The table below looks at the statistics for the Incident Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Incident Manager
Rank 526 534 500
Rank change year-on-year
+8 -34
Contract jobs requiring an Incident Manager 52 35 74
As % of all contract IT jobs located in England 0.100% 0.073% 0.14%
As % of the Job Titles category 0.11% 0.078% 0.15%
Number of daily rates quoted 22 19 19
Average daily rate
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£356 £375 £320
Average daily rate % change year-on-year
-5.00% +17.18%
90% offered a daily rate of more than £228 £300 £237
10% offered a daily rate of more than £375 £550 £353
UK excluding London average daily rate £350 £359 £315
% change year-on-year
-2.43% +13.88%
Number of hourly rates quoted 3 1 0
Average hourly rate £34.00 £20.00 -
Average hourly rate % change year-on-year
+70.00% -
UK excluding London average hourly rate £99.50 £20.00 -
% change year-on-year
+397.50% -
Incident Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47557 44759 49184
As % of all contract IT jobs located in England 91.01% 92.80% 92.98%
Number of daily rates quoted 29593 27372 28112
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 1907 1958 2441
Average hourly rate £16.50 £17.00 £19.00
Average hourly rate % change year-on-year
-2.94% -10.52%
90% offered a hourly rate of more than £10.50 £11.00 £11.25
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Incident Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Incident Manager Jobs Demand Trend in England

Incident Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Manager across the England region.

Incident Manager Daily Rate Trend in England

Incident Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Manager across the England region over the 3 months to 19 September 2014.

Incident Manager Daily Rate Histogram in England

Incident Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Manager across the England region.

Incident Manager Hourly Rate Trend in England

Incident Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Manager across the England region over the 3 months to 19 September 2014.

Incident Manager Hourly Rate Histogram in England

Incident Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Manager within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +28 27 £363 +3.57% 5
West Midlands -7 12 £213 -
London -4 4 £335 -18.78% 4
Yorkshire +3 3 £375 -
East of England -23 2 £385 -0.64% 2
North West - 2 £175 - 2
South West -44 1 - -
North East - - - -
Incident Manager
UK

Incident Manager
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited Incident Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title.

1 82 (74.55%) ITIL
2 59 (53.64%) Incident Management
3 47 (42.73%) Problem Management
4 32 (29.09%) SLA
5 29 (26.36%) Finance
6 26 (23.64%) ITIL Certification
7 25 (22.73%) Service Management
8 21 (19.09%) Service Delivery
9 16 (14.55%) Security Cleared
9 16 (14.55%) Analytical Skills
9 16 (14.55%) ITSM
9 16 (14.55%) Telecoms
10 15 (13.64%) Management Information System
11 14 (12.73%) SC Cleared
12 13 (11.82%) Root Cause Analysis
12 13 (11.82%) Banking
13 12 (10.91%) Degree
14 10 (9.09%) ITIL V3
14 10 (9.09%) Stakeholder Management
14 10 (9.09%) Project Management
14 10 (9.09%) MS Office
15 9 (8.18%) MS Excel
15 9 (8.18%) Data Analysis
16 8 (7.27%) MS PowerPoint
17 7 (6.36%) Fault Management
17 7 (6.36%) LTE
17 7 (6.36%) Coaching
17 7 (6.36%) 2G
17 7 (6.36%) Change Management
17 7 (6.36%) Windows

Incident Manager
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited Incident Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (2.73%) SharePoint
2 2 (1.82%) MS Exchange
2 2 (1.82%) Exchange Server 2013
2 2 (1.82%) Exchange Server 2010
Applications
1 10 (9.09%) MS Office
2 9 (8.18%) MS Excel
3 8 (7.27%) MS PowerPoint
4 3 (2.73%) Spreadsheet
5 1 (0.91%) MS Visio
Business Applications
1 6 (5.45%) Remedy ITSM
2 2 (1.82%) assyst
Cloud Services
1 1 (0.91%) Cloud Computing
Communications & Networking
1 7 (6.36%) LTE
1 7 (6.36%) 2G
1 7 (6.36%) 3G
2 3 (2.73%) 4G
3 1 (0.91%) Radio Access Network
General
1 29 (26.36%) Finance
2 16 (14.55%) Telecoms
3 13 (11.82%) Banking
4 3 (2.73%) Retail
4 3 (2.73%) Front Office
4 3 (2.73%) Back Office
5 2 (1.82%) Financial Institution
5 2 (1.82%) Law
6 1 (0.91%) Mandarin Language
6 1 (0.91%) French Language
6 1 (0.91%) German Language
6 1 (0.91%) Spanish Language
6 1 (0.91%) Local Government
6 1 (0.91%) Investment Banking
6 1 (0.91%) Legal
6 1 (0.91%) Publishing
Miscellaneous
1 16 (14.55%) Analytical Skills
2 15 (13.64%) Management Information System
3 5 (4.55%) Enterprise Software
4 3 (2.73%) Computer Science
5 1 (0.91%) Mathematics
5 1 (0.91%) Physics
5 1 (0.91%) Video Conferencing
Operating Systems
1 7 (6.36%) Windows
2 2 (1.82%) Windows Server 2008
Processes & Methodologies
1 82 (74.55%) ITIL
2 59 (53.64%) Incident Management
3 47 (42.73%) Problem Management
4 25 (22.73%) Service Management
5 21 (19.09%) Service Delivery
6 16 (14.55%) ITSM
7 13 (11.82%) Root Cause Analysis
8 10 (9.09%) ITIL V3
8 10 (9.09%) Stakeholder Management
8 10 (9.09%) Project Management
9 9 (8.18%) Data Analysis
10 7 (6.36%) Fault Management
10 7 (6.36%) Coaching
10 7 (6.36%) Change Management
11 6 (5.45%) Agile Software Development
12 4 (3.64%) Configuration Management
13 3 (2.73%) Business Analysis
13 3 (2.73%) Continuous Improvement
13 3 (2.73%) Supplier Management
13 3 (2.73%) PRINCE
Programming Languages
1 1 (0.91%) Ruby
Qualifications
1 26 (23.64%) ITIL Certification
2 16 (14.55%) Security Cleared
3 14 (12.73%) SC Cleared
4 12 (10.91%) Degree
5 3 (2.73%) DV Cleared
5 3 (2.73%) CCENT
5 3 (2.73%) CCNA
5 3 (2.73%) Cisco Certification
6 2 (1.82%) HND
Quality Assurance & Compliance
1 32 (29.09%) SLA
2 6 (5.45%) BS15000
3 3 (2.73%) QA
System Software
1 2 (1.82%) XenApp
Systems Management
1 3 (2.73%) OVSD
Vendors
1 7 (6.36%) Microsoft
1 7 (6.36%) Remedy
2 6 (5.45%) HP
3 5 (4.55%) ServiceNow
3 5 (4.55%) BMC
4 2 (1.82%) Citrix
4 2 (1.82%) NetApp
5 1 (0.91%) Capita
5 1 (0.91%) Cognizant
5 1 (0.91%) CA
5 1 (0.91%) Ericsson
5 1 (0.91%) Cisco
5 1 (0.91%) Sun
5 1 (0.91%) SAP
5 1 (0.91%) Cognos
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