The table below looks at the statistics for the Incident Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Incident Manager in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Incident Manager
Rank 728 785 788
Rank change year-on-year
+57 +3
Permanent jobs requiring an Incident Manager 187 91 127
As % of all permanent IT jobs located in the UK 0.16% 0.085% 0.11%
As % of the Job Titles category 0.17% 0.090% 0.11%
Number of salaries quoted 148 65 94
Average salary £45,000 £50,000 £42,500
Average salary % change year-on-year
-10.00% +17.64%
90% offered a salary of more than £35,500 £32,900 £30,600
10% offered a salary of more than £65,000 £67,500 £62,500
UK excluding London average salary £42,500 £41,500 £41,500
% change year-on-year
+2.40% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107654 100894 111399
As % of all permanent IT jobs located in the UK 94.50% 94.32% 95.20%
Number of salaries quoted 87308 83795 94839
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Incident Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Incident Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Incident Manager Jobs Demand Trend in the UK

Incident Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Manager within the UK.

Incident Manager Salary Trend in the UK

Incident Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Manager over the 3 months to 30 September 2014 within the UK.

Incident Manager Salary Histogram in the UK

Incident Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Manager within the UK over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 171 £45,000 -10.00% 14
London +5 52 £47,500 -17.39% 5
West Midlands +11 39 £56,000 +42.67% 3
Birmingham +14 36 £57,000 +70.14% 2
South East +4 35 £42,500 -10.52% 4
Berkshire +19 25 £42,500 - 1
City of London +35 24 £48,000 -8.57% 2
East of England +3 21 £42,500 - 1
Hertfordshire - 16 £42,500 - 1
Scotland -1 14 £47,500 - 3
Yorkshire -27 13 £39,500 -
Reading - 13 £52,500 -
Luton - 12 £42,500 -
Bedfordshire - 12 £42,500 -
Hemel Hempstead - 10 £42,500 -
Watford - 9 £42,500 -
Edinburgh -5 8 £32,000 - 3
Buckinghamshire +5 7 £38,000 -36.66% 3
South Yorkshire -14 7 £26,500 -
Hampshire - 7 £65,000 -
Milton Keynes -14 6 £38,000 +16.92% 2
Sheffield -16 6 £26,500 -
Leeds - 6 £41,000 -
West Yorkshire - 6 £41,000 -
Stirling - 5 £47,500 -
Bracknell - 5 £30,000 -
Hook - 4 - -
Merseyside +10 3 £35,500 +51.06%
North West -9 3 £35,500 +51.06% 1
South West -21 3 £41,500 -17.52%

Incident Manager
Top 30 Related IT Skills

For the 6 months to 30 September 2014, IT jobs within the UK that cited Incident Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Incident Manager in their job title.

1 257 (83.44%) ITIL
2 213 (69.16%) Incident Management
3 90 (29.22%) Service Management
4 82 (26.62%) Problem Management
5 67 (21.75%) Finance
6 54 (17.53%) ITIL Certification
7 44 (14.29%) SLA
8 41 (13.31%) Service Delivery
9 38 (12.34%) Continuous Improvement
10 34 (11.04%) Analytical Skills
11 32 (10.39%) Telecoms
12 28 (9.09%) Root Cause Analysis
13 27 (8.77%) Banking
14 26 (8.44%) Change Management
15 24 (7.79%) Windows
16 23 (7.47%) Management Information System
16 23 (7.47%) Degree
17 22 (7.14%) Stakeholder Management
18 20 (6.49%) Time Management
19 18 (5.84%) Remedy
20 17 (5.52%) ITIL V3
21 16 (5.19%) Performance Management
21 16 (5.19%) People Management
22 15 (4.87%) Network Management
23 14 (4.55%) ITSM
23 14 (4.55%) Retail
23 14 (4.55%) Project Management
24 12 (3.90%) E-Commerce
24 12 (3.90%) Information Security
24 12 (3.90%) Unified Communications

Incident Manager
Top Related IT Skills by Category

For the 6 months to 30 September 2014, IT jobs within the UK that cited Incident Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Incident Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (1.95%) OpenStack
2 5 (1.62%) SAS
3 1 (0.32%) IIS
Applications
1 11 (3.57%) MS Excel
2 6 (1.95%) MS Office
3 2 (0.65%) MS PowerPoint
4 1 (0.32%) MS Project
4 1 (0.32%) MS Visio
Business Applications
1 2 (0.65%) assyst
1 2 (0.65%) Remedy ITSM
Cloud Services
1 6 (1.95%) Amazon EC2
1 6 (1.95%) Amazon AWS
2 3 (0.97%) Cloud Computing
3 1 (0.32%) SaaS
Communications & Networking
1 12 (3.90%) Unified Communications
2 7 (2.27%) SAN
3 4 (1.30%) DPNSS
3 4 (1.30%) MD110
3 4 (1.30%) ISDN
3 4 (1.30%) SDH
4 3 (0.97%) Network Security
5 2 (0.65%) Intrusion Detection
6 1 (0.32%) LTE
6 1 (0.32%) 4G
6 1 (0.32%) UMTS
6 1 (0.32%) HTTP
6 1 (0.32%) TCP/IP
6 1 (0.32%) VPN
6 1 (0.32%) DNS
6 1 (0.32%) SSL
6 1 (0.32%) SSH
6 1 (0.32%) Firewall
6 1 (0.32%) 2G
6 1 (0.32%) Internet
Database & Business Intelligence
1 7 (2.27%) SQL Server
2 1 (0.32%) Data Mining
General
1 67 (21.75%) Finance
2 32 (10.39%) Telecoms
3 27 (8.77%) Banking
4 14 (4.55%) Retail
5 11 (3.57%) Front Office
6 8 (2.60%) Financial Institution
7 5 (1.62%) Law
8 4 (1.30%) Legal
9 3 (0.97%) Pharmaceutical
10 2 (0.65%) Billing
11 1 (0.32%) Back Office
11 1 (0.32%) Manufacturing
11 1 (0.32%) Publishing
11 1 (0.32%) Games
Libraries, Frameworks & Software Standards
1 2 (0.65%) EDI
1 2 (0.65%) Middleware
2 1 (0.32%) COM
Miscellaneous
1 34 (11.04%) Analytical Skills
2 23 (7.47%) Management Information System
3 10 (3.25%) Computer Science
4 6 (1.95%) Statistics
5 5 (1.62%) Mathematics
6 4 (1.30%) Physics
7 2 (0.65%) Mainframe
7 2 (0.65%) Enterprise Software
8 1 (0.32%) FMCG
8 1 (0.32%) Hedge funds
8 1 (0.32%) Cryptography
8 1 (0.32%) PKI
Operating Systems
1 24 (7.79%) Windows
2 10 (3.25%) Linux
3 6 (1.95%) Fedora
3 6 (1.95%) Red Hat Enterprise Linux
4 5 (1.62%) UNIX
5 2 (0.65%) Solaris
6 1 (0.32%) AIX
Processes & Methodologies
1 257 (83.44%) ITIL
2 213 (69.16%) Incident Management
3 90 (29.22%) Service Management
4 82 (26.62%) Problem Management
5 41 (13.31%) Service Delivery
6 38 (12.34%) Continuous Improvement
7 28 (9.09%) Root Cause Analysis
8 26 (8.44%) Change Management
9 22 (7.14%) Stakeholder Management
10 20 (6.49%) Time Management
11 17 (5.52%) ITIL V3
12 16 (5.19%) Performance Management
12 16 (5.19%) People Management
13 15 (4.87%) Network Management
14 14 (4.55%) ITSM
14 14 (4.55%) Project Management
15 12 (3.90%) E-Commerce
15 12 (3.90%) Information Security
15 12 (3.90%) Mentoring
16 9 (2.92%) Risk Management
Programming Languages
1 9 (2.92%) SQL
2 6 (1.95%) Java
3 2 (0.65%) C
3 2 (0.65%) VBA
Qualifications
1 54 (17.53%) ITIL Certification
2 23 (7.47%) Degree
3 8 (2.60%) Security Cleared
4 6 (1.95%) SC Cleared
5 4 (1.30%) ITIL Foundation Certificate
5 4 (1.30%) CCNA
5 4 (1.30%) Cisco Certification
6 3 (0.97%) CISSP
7 2 (0.65%) PRINCE2 Certification
8 1 (0.32%) ISTQB Foundation Certification
8 1 (0.32%) Microsoft Certification
8 1 (0.32%) ISEB
8 1 (0.32%) CISA
8 1 (0.32%) CISM
8 1 (0.32%) GCIA
8 1 (0.32%) GCIH
8 1 (0.32%) MCDST
Quality Assurance & Compliance
1 44 (14.29%) SLA
2 10 (3.25%) ISO/IEC 27001
3 4 (1.30%) PCI DSS
4 2 (0.65%) QA
5 1 (0.32%) COSO
5 1 (0.32%) COBIT
Systems Management
1 1 (0.32%) Control-M
Vendors
1 18 (5.84%) Remedy
2 7 (2.27%) Sun
3 6 (1.95%) Red Hat
3 6 (1.95%) Microsoft
3 6 (1.95%) Akamai
3 6 (1.95%) ServiceNow
4 5 (1.62%) Cisco
4 5 (1.62%) IBM
5 4 (1.30%) Ericsson
5 4 (1.30%) Aastra
5 4 (1.30%) Sonus
6 3 (0.97%) SAP
7 1 (0.32%) Citrix
7 1 (0.32%) BMC
7 1 (0.32%) F5
7 1 (0.32%) Splunk
7 1 (0.32%) VMware
7 1 (0.32%) Fujitsu
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