Ticket Management Jobs in London

Ticket Management
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Ticket Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Ticket Management over the 6 months to 29 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 May 2024
Same period 2023 Same period 2022
Rank 459 565 742
Rank change year-on-year +106 +177 -154
Permanent jobs citing Ticket Management 48 43 179
As % of all permanent jobs advertised in London 0.20% 0.13% 0.25%
As % of the Processes & Methodologies category 0.22% 0.14% 0.26%
Number of salaries quoted 42 39 64
10th Percentile £28,290 £29,800 £29,750
25th Percentile £39,250 £42,188 £33,000
Median annual salary (50th Percentile) £53,750 £45,000 £45,000
Median % change year-on-year +19.45% - +24.14%
75th Percentile £63,750 £62,500 £70,938
90th Percentile £92,500 £75,400 £80,000
England median annual salary £39,750 £42,500 £33,500
% change year-on-year -6.47% +26.87% -4.29%

All Process and Methodology Skills
London

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,652 31,243 69,958
As % of all permanent jobs advertised in London 90.32% 95.32% 97.12%
Number of salaries quoted 15,871 22,511 34,163
10th Percentile £37,500 £42,789 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,055 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Ticket Management
Job Vacancy Trend in London

Job postings citing Ticket Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Ticket Management in London

Ticket Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Ticket Management in London.

Salary trend for Ticket Management in London

Ticket Management
Salary Histogram in London

Salary distribution for jobs citing Ticket Management in London over the 6 months to 29 May 2024.

Salary histogram for Ticket Management in London

Ticket Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the London region over the 6 months to 29 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +61 6 £50,000 +53.85%
West London +6 4 £28,290 -47.85% 1
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (16.67%) Microsoft Exchange
Applications
1 11 (22.92%) Microsoft Office
2 5 (10.42%) Microsoft Excel
3 3 (6.25%) Microsoft PowerPoint
Business Applications
1 3 (6.25%) Carpe Diem
Cloud Services
1 20 (41.67%) Microsoft 365
2 16 (33.33%) Azure
3 6 (12.50%) Entra ID
4 3 (6.25%) OneDrive
5 2 (4.17%) Power Platform
6 1 (2.08%) AWS
6 1 (2.08%) SaaS
Communications & Networking
1 6 (12.50%) Firewall
1 6 (12.50%) Wireshark
2 5 (10.42%) Remote Desktop
3 4 (8.33%) VPN
4 3 (6.25%) Skype
4 3 (6.25%) VoIP
5 2 (4.17%) DNS
5 2 (4.17%) Wireless
6 1 (2.08%) DKIM
6 1 (2.08%) DMARC
6 1 (2.08%) LAN
Database & Business Intelligence
1 2 (4.17%) Power BI
Development Applications
1 9 (18.75%) JIRA
General
1 31 (64.58%) Social Skills
2 16 (33.33%) Finance
3 14 (29.17%) Analytical Skills
4 4 (8.33%) Law
5 3 (6.25%) Legal
6 2 (4.17%) Presentation Skills
7 1 (2.08%) Banking
7 1 (2.08%) Games
7 1 (2.08%) Inclusion and Diversity
7 1 (2.08%) Retail Banking
7 1 (2.08%) Telecoms
Job Titles
1 15 (31.25%) Analyst
2 9 (18.75%) IT Analyst
3 8 (16.67%) Applications Manager
3 8 (16.67%) Applications Support
3 8 (16.67%) Applications Support Manager
3 8 (16.67%) Support Manager
4 7 (14.58%) Cybersecurity Analyst
4 7 (14.58%) Security Analyst
5 6 (12.50%) Email Analyst
5 6 (12.50%) IT Security Analyst
5 6 (12.50%) Senior
5 6 (12.50%) Service Manager
5 6 (12.50%) Vulnerability Analyst
5 6 (12.50%) Vulnerability Management Analyst
6 5 (10.42%) Service Desk Engineer
6 5 (10.42%) Support Analyst
7 4 (8.33%) IT Support
7 4 (8.33%) Support Engineer
8 3 (6.25%) Desktop Support Engineer
8 3 (6.25%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (2.08%) EDI
1 1 (2.08%) Spring
Miscellaneous
1 9 (18.75%) Management Information System
2 6 (12.50%) Cyber Threat
3 2 (4.17%) iPad
3 2 (4.17%) iPhone
3 2 (4.17%) Onboarding
3 2 (4.17%) Video Conferencing
4 1 (2.08%) Cloud Native
4 1 (2.08%) Data Centre
4 1 (2.08%) Public Cloud
4 1 (2.08%) Self-Motivation
Operating Systems
1 20 (41.67%) Windows
2 6 (12.50%) Apple iOS
3 3 (6.25%) Android
3 3 (6.25%) Mac OS
4 1 (2.08%) Linux
4 1 (2.08%) Windows Server
Processes & Methodologies
1 18 (37.50%) Problem-Solving
2 16 (33.33%) Customer Service
3 15 (31.25%) ITIL
4 12 (25.00%) Problem Management
5 10 (20.83%) Incident Management
5 10 (20.83%) ITSM
5 10 (20.83%) Service Delivery
6 8 (16.67%) Order Management
6 8 (16.67%) Proactive Monitoring
6 8 (16.67%) Process Improvement
6 8 (16.67%) Risk Management
7 7 (14.58%) Cybersecurity
7 7 (14.58%) Risk Analysis
7 7 (14.58%) Service Management
7 7 (14.58%) SIEM
8 6 (12.50%) Data Protection
8 6 (12.50%) Data Security
8 6 (12.50%) Project Planning
8 6 (12.50%) Security Operations
8 6 (12.50%) Vulnerability Management
Programming Languages
1 1 (2.08%) Java
1 1 (2.08%) SQL
Qualifications
1 6 (12.50%) Degree
2 3 (6.25%) Security Cleared
3 2 (4.17%) ITIL Foundation Certificate
3 2 (4.17%) SC Cleared
4 1 (2.08%) CCNA
4 1 (2.08%) Cisco Certification
4 1 (2.08%) Computer Science Degree
4 1 (2.08%) JNCIA
Quality Assurance & Compliance
1 18 (37.50%) SLA
2 7 (14.58%) ISO/IEC 27001
2 7 (14.58%) NCSC
3 6 (12.50%) GDPR
3 6 (12.50%) GRC
3 6 (12.50%) PCI DSS
4 3 (6.25%) Accessibility
5 1 (2.08%) QA
System Software
1 16 (33.33%) Active Directory
Systems Management
1 10 (20.83%) Microsoft Intune
2 6 (12.50%) CSIRT
3 4 (8.33%) SCCM
4 3 (6.25%) AirWatch
Vendors
1 21 (43.75%) Microsoft
2 6 (12.50%) Qualys
3 5 (10.42%) ServiceNow
4 4 (8.33%) Citrix
4 4 (8.33%) iManage
5 2 (4.17%) Bomgar
5 2 (4.17%) Cisco
6 1 (2.08%) Aderant
6 1 (2.08%) LogRhythm