Service Analyst Jobs in the South East

Service Analyst
England > South East

The median Service Analyst salary in the South East is £26,000 per year according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 281 227 256
Rank change year-on-year -54 +29 -22
Permanent jobs requiring a Service Analyst 117 192 251
As % of all permanent jobs advertised in the South East 0.70% 1.32% 1.27%
As % of the Job Titles category 0.74% 1.46% 1.32%
Number of salaries quoted 73 166 208
10th Percentile £22,750 - £21,000
25th Percentile £24,000 £23,500 £23,793
Median annual salary (50th Percentile) £26,000 £27,500 £27,000
Median % change year-on-year -5.45% +1.85% -1.82%
75th Percentile £30,000 £35,750 £33,750
90th Percentile £37,200 £45,500 £47,500
England median annual salary £27,500 £29,224 £27,500
% change year-on-year -5.90% +6.27% -

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,795 13,135 19,055
% of permanent jobs with a recognized job title 93.97% 90.36% 96.44%
Number of salaries quoted 11,343 8,294 12,415
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Service Analyst
Job Vacancy Trend in the South East

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Analyst in the South East

Service Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Analyst in the South East.

Salary trend for Service Analyst in the South East

Service Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Service Analyst in the South East over the 6 months to 12 May 2024.

Salary histogram for Service Analyst in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South East region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -11 45 £26,000 +1.96% 7
Buckinghamshire +11 36 £26,000 -23.53% 5
Hampshire -43 26 £27,500 +3.77% 3
Surrey -23 19 £26,000 -29.73%
West Sussex +32 14 £24,000 -11.11% 1
Berkshire -1 6 £25,000 -3.85% 2
Kent -10 5 £29,500 -34.44% 7
East Sussex +13 4 £35,000 +42.55%
Oxfordshire 0 3 £30,000 +17.65%
Sussex - 3 - -
Middlesex - 1 £30,950 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 12 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Analyst in the job title.

1 71 (60.68%) Microsoft
2 53 (45.30%) Windows
3 49 (41.88%) Social Skills
4 48 (41.03%) Customer Service
4 48 (41.03%) Active Directory
5 45 (38.46%) ITIL
6 43 (36.75%) Microsoft 365
7 39 (33.33%) Problem-Solving
8 20 (17.09%) Digital Economy
8 20 (17.09%) SLA
9 18 (15.38%) Microsoft Office
10 17 (14.53%) GDPR
11 16 (13.68%) Security Cleared
12 15 (12.82%) Telecoms
12 15 (12.82%) Windows Server
13 14 (11.97%) Analytics
14 12 (10.26%) SaaS
14 12 (10.26%) DV Cleared
14 12 (10.26%) NVQ Level 3
15 11 (9.40%) Azure
15 11 (9.40%) Firewall
15 11 (9.40%) Analytical Skills
15 11 (9.40%) Windows 10
16 10 (8.55%) Microsoft Exchange
16 10 (8.55%) Retail
16 10 (8.55%) Incident Management
17 9 (7.69%) VoIP
17 9 (7.69%) Change Management
18 8 (6.84%) Inclusion and Diversity
18 8 (6.84%) Service Management

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (8.55%) Microsoft Exchange
2 1 (0.85%) SharePoint
Applications
1 18 (15.38%) Microsoft Office
2 4 (3.42%) Microsoft Excel
Business Applications
1 2 (1.71%) assyst
Cloud Services
1 43 (36.75%) Microsoft 365
2 12 (10.26%) SaaS
3 11 (9.40%) Azure
4 1 (0.85%) Cloud Computing
4 1 (0.85%) Entra ID
4 1 (0.85%) Mimecast
4 1 (0.85%) PaaS
4 1 (0.85%) Power Platform
Communications & Networking
1 11 (9.40%) Firewall
2 9 (7.69%) VoIP
3 8 (6.84%) LAN
3 8 (6.84%) TCP/IP
4 6 (5.13%) VPN
5 4 (3.42%) Remote Desktop
6 2 (1.71%) VLAN
6 2 (1.71%) WAN
6 2 (1.71%) Wireless
7 1 (0.85%) Cisco ASA
7 1 (0.85%) Cisco IOS
7 1 (0.85%) DHCP
Database & Business Intelligence
1 3 (2.56%) SQL Server
2 1 (0.85%) Oracle Reports
2 1 (0.85%) Power BI
Development Applications
1 4 (3.42%) JIRA
General
1 49 (41.88%) Social Skills
2 20 (17.09%) Digital Economy
3 15 (12.82%) Telecoms
4 11 (9.40%) Analytical Skills
5 10 (8.55%) Retail
6 8 (6.84%) Inclusion and Diversity
7 7 (5.98%) Documentation Skills
8 5 (4.27%) Legal
8 5 (4.27%) Organisational Skills
9 4 (3.42%) Finance
10 2 (1.71%) Financial Institution
10 2 (1.71%) Law
11 1 (0.85%) Public Sector
Libraries, Frameworks & Software Standards
1 5 (4.27%) XML
Miscellaneous
1 6 (5.13%) Self-Motivation
2 3 (2.56%) EPoS
2 3 (2.56%) Onboarding
3 1 (0.85%) Analytical Mindset
3 1 (0.85%) CMDB
3 1 (0.85%) Video Conferencing
3 1 (0.85%) Virtual Team
Operating Systems
1 53 (45.30%) Windows
2 15 (12.82%) Windows Server
3 11 (9.40%) Windows 10
4 5 (4.27%) Windows Server 2016
5 4 (3.42%) Windows Server 2012
5 4 (3.42%) Windows Server 2019
6 3 (2.56%) Mac OS
7 2 (1.71%) Linux
8 1 (0.85%) Android
8 1 (0.85%) Unix
8 1 (0.85%) Windows 7
8 1 (0.85%) Windows 8
Processes & Methodologies
1 48 (41.03%) Customer Service
2 45 (38.46%) ITIL
3 39 (33.33%) Problem-Solving
4 14 (11.97%) Analytics
5 10 (8.55%) Incident Management
6 9 (7.69%) Change Management
7 8 (6.84%) Problem Management
7 8 (6.84%) Service Management
8 7 (5.98%) Service Delivery
9 5 (4.27%) Business Intelligence
9 5 (4.27%) Collaborative Working
9 5 (4.27%) Customer Requirements
9 5 (4.27%) Process Improvement
9 5 (4.27%) Project Management
9 5 (4.27%) Trend Analysis
10 4 (3.42%) Asset Management
10 4 (3.42%) Cybersecurity
10 4 (3.42%) Software Asset Management
10 4 (3.42%) Stakeholder Management
10 4 (3.42%) Supplier Management
Qualifications
1 16 (13.68%) Security Cleared
2 12 (10.26%) DV Cleared
2 12 (10.26%) NVQ Level 3
3 4 (3.42%) Microsoft Certification
4 3 (2.56%) Degree
4 3 (2.56%) SC Cleared
5 2 (1.71%) MCITP
6 1 (0.85%) A+ Certification
6 1 (0.85%) CCA
6 1 (0.85%) Citrix Certification
6 1 (0.85%) ITIL Certification
6 1 (0.85%) MCDST
6 1 (0.85%) MCSA
6 1 (0.85%) MCSE
6 1 (0.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (17.09%) SLA
2 17 (14.53%) GDPR
System Software
1 48 (41.03%) Active Directory
2 3 (2.56%) Hyper-V
3 2 (1.71%) VMware Infrastructure
Systems Management
1 7 (5.98%) SCCM
2 1 (0.85%) IBM BigFix
2 1 (0.85%) Icinga
2 1 (0.85%) Microsoft Intune
2 1 (0.85%) Tivoli
Vendors
1 71 (60.68%) Microsoft
2 7 (5.98%) ServiceNow
3 4 (3.42%) Apple
4 3 (2.56%) Adobe
4 3 (2.56%) Snow
4 3 (2.56%) SolarWinds
5 2 (1.71%) Cisco
5 2 (1.71%) Kofax
5 2 (1.71%) VMware
6 1 (0.85%) Citrix
6 1 (0.85%) ConnectWise
6 1 (0.85%) Freshdesk
6 1 (0.85%) N-able
6 1 (0.85%) Oracle
6 1 (0.85%) Remedy
6 1 (0.85%) Sage
6 1 (0.85%) Salesforce
6 1 (0.85%) Sophos
6 1 (0.85%) Spiceworks