Service Delivery Contracts in Central London

Service Delivery
London > Central London

The table below provides summary statistics for contract job vacancies advertised in Central London requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 4 May 2025, comparing them to the same period in the previous two years.

6 months to
4 May 2025
Same period 2024 Same period 2023
Rank 77 94 132
Rank change year-on-year +17 +38 -17
Contract jobs citing Service Delivery 50 36 44
As % of all contract jobs advertised in Central London 2.50% 1.48% 1.14%
As % of the Processes & Methodologies category 2.69% 1.64% 1.25%
Number of daily rates quoted 28 32 39
10th Percentile £410 £195 £194
25th Percentile £506 £341 £220
Median daily rate (50th Percentile) £588 £450 £400
Median % change year-on-year +30.56% +12.50% -23.81%
75th Percentile £731 £505 £538
90th Percentile £838 £738 £675
London median daily rate £525 £500 £500
% change year-on-year +5.00% - -9.09%
Number of hourly rates quoted 3 0 0
10th Percentile £22.81 - -
25th Percentile £25.16 - -
Median hourly rate £29.07 - -
75th Percentile £30.04 - -
90th Percentile £30.61 - -
London median hourly rate £25.55 £16.86 £38.22
% change year-on-year +51.54% -55.88% +52.86%

All Process and Methodology Skills
Central London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Central London.

Contract vacancies with a requirement for process or methodology skills 1,860 2,197 3,522
As % of all contract IT jobs advertised in Central London 92.95% 90.56% 91.36%
Number of daily rates quoted 1,203 1,565 2,378
10th Percentile £357 £350 £325
25th Percentile £456 £450 £463
Median daily rate (50th Percentile) £575 £550 £600
Median % change year-on-year +4.55% -8.33% +4.44%
75th Percentile £675 £688 £725
90th Percentile £775 £800 £820
London median daily rate £550 £550 £590
% change year-on-year - -6.78% +2.61%
Number of hourly rates quoted 24 24 29
10th Percentile £22.00 £20.01 £15.45
25th Percentile £22.75 £22.38 £18.50
Median hourly rate £29.07 £27.81 £35.00
Median % change year-on-year +4.53% -20.54% -13.58%
75th Percentile £43.97 £29.11 £58.75
90th Percentile £50.75 £41.29 £88.30
London median hourly rate £34.00 £29.00 £39.00
% change year-on-year +17.24% -25.64% +7.11%

Service Delivery
Job Vacancy Trend in Central London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Delivery in Central London

Service Delivery
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Service Delivery in Central London.

Daily rate trend for Service Delivery in Central London

Service Delivery
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing Service Delivery in Central London over the 6 months to 4 May 2025.

Daily rate histogram for Service Delivery in Central London

Service Delivery
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Service Delivery in Central London.

Hourly rate trend for Service Delivery in Central London

Service Delivery
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Central London region over the 6 months to 4 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +21 39 £600 +60.00% 20
West End of London -1 2 £625 +326.62% 2
City of Westminster +1 1 £625 - 2
Kensington and Chelsea - 1 - -
Southwark - 1 - -
Service Delivery
London

Service Delivery
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.00%) SharePoint
2 5 (10.00%) Microsoft Exchange
3 1 (2.00%) Confluence
Applications
1 7 (14.00%) Microsoft Excel
2 2 (4.00%) Microsoft Office
3 1 (2.00%) Microsoft PowerPoint
3 1 (2.00%) Microsoft Project
3 1 (2.00%) MS Visio
Business Applications
1 4 (8.00%) SAP ERP
2 1 (2.00%) Kondor
2 1 (2.00%) Maximo
2 1 (2.00%) SAP Retail
Cloud Services
1 10 (20.00%) Azure
2 9 (18.00%) Microsoft 365
2 9 (18.00%) Power Platform
3 7 (14.00%) Entra ID
4 6 (12.00%) SaaS
5 5 (10.00%) OneDrive
6 4 (8.00%) Power Automate
6 4 (8.00%) SuccessFactors
7 2 (4.00%) AWS
7 2 (4.00%) Azure Monitor
7 2 (4.00%) GCP
7 2 (4.00%) OCI
8 1 (2.00%) Amazon EKS
8 1 (2.00%) Asana
8 1 (2.00%) Azure AKS
8 1 (2.00%) GitHub
Communications & Networking
1 4 (8.00%) Network Security
2 1 (2.00%) TCP/IP
2 1 (2.00%) Unified Communications
Database & Business Intelligence
1 5 (10.00%) Power BI
2 4 (8.00%) Data Mining
3 1 (2.00%) Data Hub
3 1 (2.00%) Elasticsearch
3 1 (2.00%) MS Access
3 1 (2.00%) NoSQL
3 1 (2.00%) Power Query
3 1 (2.00%) SQL Server
3 1 (2.00%) SQL Server Reporting Services
Development Applications
1 5 (10.00%) JIRA
2 1 (2.00%) Artifactory
2 1 (2.00%) Bitbucket
2 1 (2.00%) Git
2 1 (2.00%) Jenkins
2 1 (2.00%) Subversion
2 1 (2.00%) TeamCity
General
1 20 (40.00%) Social Skills
2 14 (28.00%) Analytical Skills
2 14 (28.00%) Finance
3 9 (18.00%) Banking
4 6 (12.00%) Public Sector
5 5 (10.00%) Local Government
6 4 (8.00%) Back Office
6 4 (8.00%) Investment Banking
7 3 (6.00%) Documentation Skills
7 3 (6.00%) Legal
7 3 (6.00%) Retail Banking
8 2 (4.00%) Military
8 2 (4.00%) Organisational Skills
8 2 (4.00%) Retail
9 1 (2.00%) Electronics
9 1 (2.00%) Financial Institution
9 1 (2.00%) International Banking
9 1 (2.00%) Law
9 1 (2.00%) Manufacturing
9 1 (2.00%) Telecoms
Job Titles
1 8 (16.00%) Delivery Manager
2 6 (12.00%) Lead
2 6 (12.00%) Senior
2 6 (12.00%) Support Engineer
3 5 (10.00%) Analyst
4 4 (8.00%) Consultant
4 4 (8.00%) ERP Manager
4 4 (8.00%) HR Manager
4 4 (8.00%) Microsoft 365 Engineer
4 4 (8.00%) Microsoft Engineer
4 4 (8.00%) Service Delivery Manager
4 4 (8.00%) Service Manager
5 3 (6.00%) Developer
5 3 (6.00%) Product Manager
5 3 (6.00%) Risk Consultant
5 3 (6.00%) SAP Delivery Manager
5 3 (6.00%) SAP Manager
5 3 (6.00%) Senior Consultant
6 2 (4.00%) Business Analyst
6 2 (4.00%) Senior Business Analyst
Libraries, Frameworks & Software Standards
1 2 (4.00%) FIX Protocol
1 2 (4.00%) FpML
1 2 (4.00%) REST
1 2 (4.00%) SOAP
2 1 (2.00%) .NET
2 1 (2.00%) ASP.NET
2 1 (2.00%) Bootstrap
2 1 (2.00%) Elastic Stack
2 1 (2.00%) JSON
2 1 (2.00%) Node.js
2 1 (2.00%) React
2 1 (2.00%) RESTful
2 1 (2.00%) Web Services
2 1 (2.00%) YAML
Miscellaneous
1 8 (16.00%) Management Information System
2 4 (8.00%) Market Risk
3 3 (6.00%) CMDB
3 3 (6.00%) Onboarding
3 3 (6.00%) Product Ownership
4 2 (4.00%) Enterprise Storage
4 2 (4.00%) Foreign Exchange (FX)
4 2 (4.00%) Microsoft Licensing
5 1 (2.00%) Analytical Mindset
5 1 (2.00%) Data Centre
5 1 (2.00%) e-Learning
5 1 (2.00%) iPad
5 1 (2.00%) iPhone
5 1 (2.00%) Learning Management System
5 1 (2.00%) Legacy Systems
5 1 (2.00%) Reinsurance
5 1 (2.00%) Self-Motivation
5 1 (2.00%) Smartphone
5 1 (2.00%) SWIFT Messaging Network
Operating Systems
1 5 (10.00%) Windows
2 3 (6.00%) Linux
3 2 (4.00%) Mac OS
3 2 (4.00%) Unix
4 1 (2.00%) Apple iOS
4 1 (2.00%) SUSE
4 1 (2.00%) Windows 10
Processes & Methodologies
1 18 (36.00%) Agile
2 14 (28.00%) Stakeholder Management
3 13 (26.00%) Project Management
4 12 (24.00%) Problem-Solving
5 11 (22.00%) Continuous Improvement
6 10 (20.00%) Change Management
6 10 (20.00%) ITIL
7 9 (18.00%) Decision-Making
7 9 (18.00%) Service Management
8 7 (14.00%) ITSM
8 7 (14.00%) Risk Management
8 7 (14.00%) Roadmaps
8 7 (14.00%) SDLC
9 6 (12.00%) High Availability
9 6 (12.00%) Programme Management
9 6 (12.00%) Scrum
9 6 (12.00%) Stakeholder Engagement
10 5 (10.00%) Analytics
10 5 (10.00%) Business Intelligence
10 5 (10.00%) PRINCE2
Programming Languages
1 9 (18.00%) SQL
2 6 (12.00%) PowerShell
3 2 (4.00%) JavaScript
4 1 (2.00%) C#
4 1 (2.00%) Shell Script
4 1 (2.00%) VBA
Qualifications
1 9 (18.00%) Degree
1 9 (18.00%) Security Cleared
2 7 (14.00%) SC Cleared
3 1 (2.00%) CCAB
3 1 (2.00%) Computer Science Degree
3 1 (2.00%) DV Cleared
3 1 (2.00%) HNC
3 1 (2.00%) ITIL Certification
3 1 (2.00%) Master's Degree
3 1 (2.00%) PgMP
3 1 (2.00%) PMI Certification
3 1 (2.00%) PMP
Quality Assurance & Compliance
1 5 (10.00%) QA
2 3 (6.00%) Accessibility
2 3 (6.00%) Basel II
2 3 (6.00%) SLA
3 2 (4.00%) ISO/IEC 27001
3 2 (4.00%) NIST
4 1 (2.00%) GRC
4 1 (2.00%) PMO
System Software
1 8 (16.00%) Active Directory
2 1 (2.00%) Docker
2 1 (2.00%) VMware Infrastructure
Systems Management
1 4 (8.00%) Microsoft Intune
2 3 (6.00%) Terraform
3 1 (2.00%) Ansible
3 1 (2.00%) Kubernetes
3 1 (2.00%) Rancher
3 1 (2.00%) SCCM
Vendors
1 16 (32.00%) Microsoft
2 5 (10.00%) SAP
2 5 (10.00%) ServiceNow
3 4 (8.00%) Cisco
4 3 (6.00%) Logitech
5 2 (4.00%) Oracle
6 1 (2.00%) Apple
6 1 (2.00%) Avaya
6 1 (2.00%) Bloomberg
6 1 (2.00%) Civica
6 1 (2.00%) Dell
6 1 (2.00%) EMC
6 1 (2.00%) Google
6 1 (2.00%) Refinitiv
6 1 (2.00%) Sybase
6 1 (2.00%) Unisys
6 1 (2.00%) VMware