Support Analyst Contract Job Trends in the City of London

Support Analyst
Central London > City of London

The median Support Analyst daily rate in the City of London is £350, according to job vacancies posted in the 6 months leading up to 19 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 Sep 2025
Same period 2024 Same period 2023
Rank 67 108 128
Rank change year-on-year +41 +20 +24
Contract jobs requiring a Support Analyst 51 20 26
As % of all contract jobs advertised in the City of London 2.91% 0.95% 0.87%
As % of the Job Titles category 3.10% 1.01% 0.92%
Number of daily rates quoted 38 11 22
10th Percentile £231 £250 £199
25th Percentile £275 £254 £241
Median daily rate (50th Percentile) £350 £275 £469
Median % change year-on-year +27.27% -41.33% +87.50%
75th Percentile £431 £431 £584
90th Percentile £600 £500 £790
Central London median daily rate £350 £275 £325
% change year-on-year +27.27% -15.38% +30.00%

All Contract IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the City of London with a recognized job title 1,644 1,982 2,832
% of contract IT jobs with a recognized job title 93.78% 94.16% 94.53%
Number of daily rates quoted 1,104 1,246 1,958
10th Percentile £325 £363 £359
25th Percentile £421 £463 £463
Median daily rate (50th Percentile) £550 £575 £600
Median % change year-on-year -4.35% -4.17% +4.35%
75th Percentile £675 £688 £700
90th Percentile £775 £783 £800
Central London median daily rate £550 £575 £580
% change year-on-year -4.35% -0.86% +2.65%
Number of hourly rates quoted 21 14 12
10th Percentile £17.08 £15.95 £16.65
25th Percentile £23.75 £22.28 £17.00
Median hourly rate £28.15 £32.75 £35.50
Median % change year-on-year -14.05% -7.75% -14.46%
75th Percentile £56.75 £89.06 £44.87
90th Percentile £65.57 £137.50 £67.13
Central London median hourly rate £27.83 £35.00 £35.00
% change year-on-year -20.50% - -15.66%

Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Support Analyst in the City of London

Support Analyst
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for Support Analyst job vacancies in the City of London.

Contractor daily rate distribution trend for Support Analyst job vacancies in the City of London

Support Analyst
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Support Analyst in the City of London over the 6 months to 19 September 2025.

Daily rate histogram for Support Analyst in the City of London

Support Analyst
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for Support Analyst job vacancies in the City of London.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the City of London

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 19 September 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Support Analyst in the job title.

1 22 (43.14%) Finance
2 17 (33.33%) Windows
2 17 (33.33%) Microsoft
2 17 (33.33%) Social Skills
3 14 (27.45%) Customer Service
4 11 (21.57%) ITIL
4 11 (21.57%) Problem-Solving
5 10 (19.61%) Investment Management
6 9 (17.65%) Customer-Centricity
6 9 (17.65%) Unit4 Business World
7 8 (15.69%) iPhone
7 8 (15.69%) iPad
8 7 (13.73%) Mac OS
8 7 (13.73%) Active Directory
9 6 (11.76%) Microsoft Office
9 6 (11.76%) Citrix
9 6 (11.76%) Microsoft Certification
9 6 (11.76%) SC Cleared
9 6 (11.76%) Security Cleared
9 6 (11.76%) Dynamics 365
10 5 (9.80%) Proactive Monitoring
10 5 (9.80%) Microsoft 365
10 5 (9.80%) Relational Database
10 5 (9.80%) ITSM
10 5 (9.80%) Service Management
10 5 (9.80%) SQL
10 5 (9.80%) Python
11 4 (7.84%) Agile
11 4 (7.84%) ServiceNow
11 4 (7.84%) Analytical Skills

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.88%) SharePoint
2 1 (1.96%) Confluence
Applications
1 6 (11.76%) Microsoft Office
2 1 (1.96%) Microsoft Excel
2 1 (1.96%) Spreadsheet
Business Applications
1 9 (17.65%) Unit4 Business World
2 3 (5.88%) CA PPM
3 1 (1.96%) Dynamics CRM
Cloud Services
1 6 (11.76%) Dynamics 365
2 5 (9.80%) Microsoft 365
3 3 (5.88%) Azure
3 3 (5.88%) Entra ID
4 2 (3.92%) OneDrive
Communications & Networking
1 3 (5.88%) TCP/IP
2 2 (3.92%) DHCP
2 2 (3.92%) DNS
2 2 (3.92%) Firewall
2 2 (3.92%) WebEx
3 1 (1.96%) LAN
3 1 (1.96%) VPN
3 1 (1.96%) Wi-Fi
Database & Business Intelligence
1 5 (9.80%) Relational Database
Development Applications
1 2 (3.92%) JIRA
General
1 22 (43.14%) Finance
2 17 (33.33%) Social Skills
3 4 (7.84%) Analytical Skills
3 4 (7.84%) Documentation Skills
4 3 (5.88%) Arabic Language
4 3 (5.88%) Czech Language
4 3 (5.88%) Presentation Skills
5 2 (3.92%) Banking
5 2 (3.92%) Front Office
6 1 (1.96%) Back Office
6 1 (1.96%) International Banking
6 1 (1.96%) Law
6 1 (1.96%) Retail
Miscellaneous
1 8 (15.69%) iPad
1 8 (15.69%) iPhone
2 3 (5.88%) Equities
2 3 (5.88%) Foreign Exchange (FX)
2 3 (5.88%) Onboarding
3 2 (3.92%) Smartphone
4 1 (1.96%) Analytical Mindset
4 1 (1.96%) BYOD
4 1 (1.96%) Data Centre
4 1 (1.96%) Hedge funds
Operating Systems
1 17 (33.33%) Windows
2 7 (13.73%) Mac OS
3 3 (5.88%) Windows Server
4 2 (3.92%) Apple iOS
5 1 (1.96%) Android
5 1 (1.96%) Windows 10
Processes & Methodologies
1 14 (27.45%) Customer Service
2 11 (21.57%) ITIL
2 11 (21.57%) Problem-Solving
3 10 (19.61%) Investment Management
4 9 (17.65%) Customer-Centricity
5 5 (9.80%) ITSM
5 5 (9.80%) Proactive Monitoring
5 5 (9.80%) Service Management
6 4 (7.84%) Agile
7 3 (5.88%) Continuous Improvement
7 3 (5.88%) Data Privacy
7 3 (5.88%) Mobile Device Management
7 3 (5.88%) Portfolio Management
7 3 (5.88%) Product Roadmap
7 3 (5.88%) Roadmaps
7 3 (5.88%) User Acceptance Testing
8 2 (3.92%) BCP
8 2 (3.92%) Business Continuity Planning
8 2 (3.92%) Inventory Management
8 2 (3.92%) Knowledge Transfer
Programming Languages
1 5 (9.80%) Python
1 5 (9.80%) SQL
2 2 (3.92%) PowerShell
3 1 (1.96%) C
Qualifications
1 6 (11.76%) Microsoft Certification
1 6 (11.76%) SC Cleared
1 6 (11.76%) Security Cleared
2 2 (3.92%) ITIL Foundation Certificate
3 1 (1.96%) Degree
Quality Assurance & Compliance
1 1 (1.96%) SLA
System Software
1 7 (13.73%) Active Directory
2 1 (1.96%) Firmware
Systems Management
1 3 (5.88%) SCCM
2 1 (1.96%) Microsoft Intune
Vendors
1 17 (33.33%) Microsoft
2 6 (11.76%) Citrix
3 4 (7.84%) ServiceNow
4 3 (5.88%) Bloomberg
4 3 (5.88%) Broadcom
4 3 (5.88%) Refinitiv
4 3 (5.88%) Reuters
5 2 (3.92%) Apple
6 1 (1.96%) HP
6 1 (1.96%) Logitech
6 1 (1.96%) Nexthink
6 1 (1.96%) Salesforce
6 1 (1.96%) Zscaler