Period
to 21 November 2017

The median contractor rate for a Support Analyst was £325 per day in advertised job vacancies in the City of London during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
Central London > City of London
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 119 130 102
Rank change year-on-year +11 -28 -30
Contract jobs requiring a Support Analyst 140 121 194
As % of all contract IT jobs advertised in the City of London 1.96% 1.82% 2.14%
As % of the Job Titles category 2.07% 1.90% 2.25%
Number of daily rates quoted 111 95 142
City of London median daily rate £325 £413 £318
Median daily rate % change year-on-year -21.21% +29.92% -2.31%
10th Percentile £150 £135 £151
90th Percentile £513 £558 £536
Central London median daily rate £313 £405 £279
% change year-on-year -22.84% +45.29% -8.98%
Number of hourly rates quoted 8 6 13
City of London median hourly rate £15.50 £28.75 £21.00
Median hourly rate % change year-on-year -46.09% +36.90% +18.31%
10th Percentile £10.18 £17.16 £15.13
90th Percentile £19.05 £103.75 £22.40
Central London median hourly rate £15.50 £32.50 £19.50
% change year-on-year -52.31% +66.67% +11.43%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6761 6355 8632
% of contract IT jobs with a recognized job title 94.55% 95.52% 95.27%
Number of daily rates quoted 5338 5046 6770
City of London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £313 £313 £275
90th Percentile £688 £663 £650
Central London median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +5.88%
Number of hourly rates quoted 94 77 127
City of London median hourly rate £17.00 £17.50 £19.00
Median hourly rate % change year-on-year -2.86% -7.89% +8.57%
10th Percentile £11.25 £11.50 £10.30
90th Percentile £29.29 £48.40 £39.25
Central London median hourly rate £18.10 £17.21 £18.00
% change year-on-year +5.19% -4.40% +5.88%

Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Support Analyst in the City of London

Support Analyst
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the City of London.

Contractor daily rate trend for Support Analyst in the City of London

Support Analyst
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Support Analyst in the City of London over the 6 months to 21 November 2017.

Contractor daily rate histogram for Support Analyst in the City of London

Support Analyst
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the City of London.

Contractor hourly rate trend for Support Analyst in the City of London

Support Analyst
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the City of London region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Moorgate - 2 - -
Support Analyst
Central London

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 21 November 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Support Analyst in the job title.

1 60 (42.86%) Windows
2 49 (35.00%) Finance
3 40 (28.57%) Microsoft
4 33 (23.57%) SQL
5 32 (22.86%) Banking
6 25 (17.86%) ITIL
6 25 (17.86%) Unix
7 23 (16.43%) Active Directory
8 21 (15.00%) Front Office
8 21 (15.00%) Windows Server
9 20 (14.29%) Office 365
10 19 (13.57%) Microsoft Office
11 18 (12.86%) VMware
12 17 (12.14%) PowerShell
13 16 (11.43%) Java
14 15 (10.71%) Oracle
14 15 (10.71%) Foreign Exchange (FX)
14 15 (10.71%) Windows 7
15 14 (10.00%) Linux
15 14 (10.00%) Investment Banking
16 13 (9.29%) SQL Server
16 13 (9.29%) Bloomberg
17 12 (8.57%) Reuters
17 12 (8.57%) User Acceptance Testing
18 10 (7.14%) Citrix
18 10 (7.14%) Fixed Income
18 10 (7.14%) Law
18 10 (7.14%) Legal
18 10 (7.14%) Asset Management
19 9 (6.43%) Web Services

Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.71%) MS Exchange
2 7 (5.00%) Skype for Business
3 5 (3.57%) SharePoint
4 3 (2.14%) Confluence
4 3 (2.14%) IBM Notes
5 2 (1.43%) Exchange Server 2013
5 2 (1.43%) MQSeries
6 1 (0.71%) IBM Domino
6 1 (0.71%) IIS
6 1 (0.71%) SAS
6 1 (0.71%) WebSphere
6 1 (0.71%) WebSphere Application Server
Applications
1 19 (13.57%) Microsoft Office
2 3 (2.14%) Microsoft Excel
3 2 (1.43%) Microsoft Project
3 2 (1.43%) MS Visio
4 1 (0.71%) CINEMA 4D
4 1 (0.71%) Stata
4 1 (0.71%) Vectorworks
Business Applications
1 6 (4.29%) Dynamics CRM
2 4 (2.86%) Actimize
2 4 (2.86%) Dynamics AX
2 4 (2.86%) Global One
2 4 (2.86%) Oracle Cash Management
2 4 (2.86%) RMDS
3 2 (1.43%) thinkFolio
4 1 (0.71%) CA PPM
4 1 (0.71%) Eikon
4 1 (0.71%) LatentZero
4 1 (0.71%) Markit EDM
4 1 (0.71%) MetaTrader
4 1 (0.71%) SAP FI-GL
Cloud Services
1 20 (14.29%) Office 365
2 7 (5.00%) Microsoft Azure
3 6 (4.29%) Amazon AWS
4 2 (1.43%) Dynamics 365
4 2 (1.43%) IaaS
4 2 (1.43%) PaaS
5 1 (0.71%) Azure Active Directory
5 1 (0.71%) BlazeMeter
5 1 (0.71%) G Suite
5 1 (0.71%) Sauce Labs
Communications & Networking
1 9 (6.43%) LAN
2 7 (5.00%) DNS
2 7 (5.00%) TCP/IP
2 7 (5.00%) WAN
3 6 (4.29%) Skype
3 6 (4.29%) Wireless
4 5 (3.57%) Broadband
4 5 (3.57%) DHCP
4 5 (3.57%) Firewall
5 4 (2.86%) NAS
5 4 (2.86%) SAN
6 3 (2.14%) Network Security
6 3 (2.14%) VPN
6 3 (2.14%) Wi-Fi
7 2 (1.43%) 4G
7 2 (1.43%) Internet
7 2 (1.43%) Intranet
7 2 (1.43%) NetScaler
7 2 (1.43%) SMTP
7 2 (1.43%) VoIP
Database & Business Intelligence
1 13 (9.29%) SQL Server
2 5 (3.57%) BusinessObjects
2 5 (3.57%) Data Warehouse
3 4 (2.86%) SQL Server Integration Services
4 3 (2.14%) SQL Server 2008
5 2 (1.43%) Azure SQL Database
5 2 (1.43%) KDB
5 2 (1.43%) MySQL
5 2 (1.43%) OLTP
5 2 (1.43%) Oracle Database
5 2 (1.43%) Oracle Reports
5 2 (1.43%) SQL Server Reporting Services
6 1 (0.71%) Apache Cassandra
6 1 (0.71%) Hadoop
6 1 (0.71%) HBase
6 1 (0.71%) MongoDB
6 1 (0.71%) NoSQL
6 1 (0.71%) SQL Server 2005
Development Applications
1 4 (2.86%) JIRA
1 4 (2.86%) Maven
2 2 (1.43%) Git (software)
2 2 (1.43%) Jenkins
2 2 (1.43%) Oracle APEX
3 1 (0.71%) Appium
3 1 (0.71%) Bitbucket
3 1 (0.71%) Cucumber
3 1 (0.71%) IBM UrbanCode
3 1 (0.71%) IntelliJ
3 1 (0.71%) jMock
3 1 (0.71%) JUnit
3 1 (0.71%) Mockito
3 1 (0.71%) Selenium
3 1 (0.71%) TestComplete
3 1 (0.71%) Toad
General
1 49 (35.00%) Finance
2 32 (22.86%) Banking
3 21 (15.00%) Front Office
4 14 (10.00%) Investment Banking
5 10 (7.14%) Law
5 10 (7.14%) Legal
6 7 (5.00%) International Banking
7 5 (3.57%) Telecoms
8 3 (2.14%) Retail
8 3 (2.14%) Retail Banking
9 2 (1.43%) Back Office
10 1 (0.71%) Advertising
10 1 (0.71%) Electronics
10 1 (0.71%) General Ledger
10 1 (0.71%) Publishing
Libraries, Frameworks & Software Standards
1 9 (6.43%) Web Services
2 7 (5.00%) J2EE
3 5 (3.57%) FIX Protocol
3 5 (3.57%) Spring
4 3 (2.14%) HTML
4 3 (2.14%) SOAP
4 3 (2.14%) XML
5 2 (1.43%) Ajax
5 2 (1.43%) JMX
5 2 (1.43%) JSP
5 2 (1.43%) Middleware
5 2 (1.43%) Rendezvous
5 2 (1.43%) TIBCO EMS
5 2 (1.43%) Ultra Messaging
5 2 (1.43%) XHTML
6 1 (0.71%) Entity Framework
6 1 (0.71%) HTML5
6 1 (0.71%) LINQ
6 1 (0.71%) Node.js
6 1 (0.71%) Visualforce
Miscellaneous
1 15 (10.71%) Foreign Exchange (FX)
2 10 (7.14%) Fixed Income
3 9 (6.43%) SWIFT
4 8 (5.71%) Equities
5 6 (4.29%) Derivative
5 6 (4.29%) iPhone
6 4 (2.86%) Blackberry
6 4 (2.86%) Management Information System
7 3 (2.14%) BYOD
7 3 (2.14%) Enterprise Software
7 3 (2.14%) iPad
7 3 (2.14%) Mobile App
8 2 (1.43%) Analytical Skills
8 2 (1.43%) Computer Science
8 2 (1.43%) Credit Risk
8 2 (1.43%) Fedwire
9 1 (0.71%) IBM Mainframe
9 1 (0.71%) Market Risk
9 1 (0.71%) Social Media
9 1 (0.71%) Video Conferencing
Operating Systems
1 60 (42.86%) Windows
2 25 (17.86%) Unix
3 21 (15.00%) Windows Server
4 15 (10.71%) Windows 7
5 14 (10.00%) Linux
6 9 (6.43%) Windows 10
7 6 (4.29%) Windows Server 2012
8 5 (3.57%) Solaris
9 2 (1.43%) AIX
9 2 (1.43%) Android
9 2 (1.43%) CentOS
9 2 (1.43%) Mac OS X
9 2 (1.43%) Red Hat Enterprise Linux
9 2 (1.43%) Windows 8
9 2 (1.43%) Windows Server 2008
10 1 (0.71%) Apple iOS
10 1 (0.71%) OS/390
Processes & Methodologies
1 25 (17.86%) ITIL
2 12 (8.57%) User Acceptance Testing
3 10 (7.14%) Asset Management
4 9 (6.43%) CRM
5 8 (5.71%) Stakeholder Management
6 7 (5.00%) Anti-Money Laundering
6 7 (5.00%) Business Intelligence
6 7 (5.00%) Change Management
6 7 (5.00%) ITIL V3
7 6 (4.29%) Data Analysis
7 6 (4.29%) Document Management
7 6 (4.29%) Investment Management
7 6 (4.29%) Problem Management
8 5 (3.57%) Data Management
8 5 (3.57%) Incident Management
8 5 (3.57%) Kalman Filter
8 5 (3.57%) Service Management
9 4 (2.86%) Cash Management
9 4 (2.86%) SDLC
10 3 (2.14%) Root Cause Analysis
Programming Languages
1 33 (23.57%) SQL
2 17 (12.14%) PowerShell
3 16 (11.43%) Java
4 8 (5.71%) VB
5 7 (5.00%) Bash Shell
5 7 (5.00%) Python
6 6 (4.29%) Korn
6 6 (4.29%) VBA
6 6 (4.29%) VBScript
7 4 (2.86%) C++
7 4 (2.86%) Perl
8 3 (2.14%) C#
8 3 (2.14%) JavaScript
8 3 (2.14%) Shell Script
8 3 (2.14%) T-SQL
9 2 (1.43%) C
9 2 (1.43%) PHP
9 2 (1.43%) PL/SQL
9 2 (1.43%) VB6
10 1 (0.71%) Ruby
Qualifications
1 6 (4.29%) Citrix Certification
1 6 (4.29%) Degree
2 2 (1.43%) SC Cleared
2 2 (1.43%) Security Cleared
3 1 (0.71%) CCENT
3 1 (0.71%) Computer Science Degree
3 1 (0.71%) ECDL
3 1 (0.71%) MCSE
3 1 (0.71%) Microsoft Certification
Quality Assurance & Compliance
1 8 (5.71%) SEPA
2 5 (3.57%) QA
3 4 (2.86%) SLA
4 3 (2.14%) PMO
5 2 (1.43%) Data Quality
6 1 (0.71%) GDPR
6 1 (0.71%) P3O
System Software
1 23 (16.43%) Active Directory
2 4 (2.86%) Hyper-V
2 4 (2.86%) VMware Infrastructure
3 3 (2.14%) XenApp
4 2 (1.43%) Virtual Desktop
5 1 (0.71%) Microsoft App-V
5 1 (0.71%) Virtual Machines
5 1 (0.71%) vSphere
Systems Management
1 8 (5.71%) SCCM
2 3 (2.14%) ITRS Geneos
2 3 (2.14%) Puppet
3 2 (1.43%) Ansible
3 2 (1.43%) Control-M
3 2 (1.43%) IBM BigFix
3 2 (1.43%) Opscode Chef
3 2 (1.43%) Salt
3 2 (1.43%) TADDM
4 1 (0.71%) AirWatch
4 1 (0.71%) Backup Exec
4 1 (0.71%) BMC PATROL
4 1 (0.71%) CA Service Virtualization
4 1 (0.71%) Jamf Pro
4 1 (0.71%) Thomson Reuters DACS
4 1 (0.71%) Tivoli
4 1 (0.71%) Tivoli NetView
Vendors
1 40 (28.57%) Microsoft
2 18 (12.86%) VMware
3 15 (10.71%) Oracle
4 13 (9.29%) Bloomberg
5 12 (8.57%) Reuters
6 10 (7.14%) Citrix
7 9 (6.43%) Cisco
8 8 (5.71%) ServiceNow
9 7 (5.00%) IBM
10 6 (4.29%) Apple
11 5 (3.57%) Remedy
12 4 (2.86%) Dell
12 4 (2.86%) Sybase
13 3 (2.14%) Charles River
13 3 (2.14%) Lotus
13 3 (2.14%) NetApp
13 3 (2.14%) NICE Systems
13 3 (2.14%) Red Box
13 3 (2.14%) SimCorp
14 2 (1.43%) FactSet