Period
to

The median contractor rate for a Support Analyst was £320 per day in advertised job vacancies in the City of London during the 6 months to 23 May 2022.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
Central London > City of London
6 months to
23 May 2022
Same period 2021 Same period 2020
Rank 141 128 113
Rank change year-on-year -13 -15 +59
Contract jobs requiring a Support Analyst 48 22 46
As % of all contract jobs advertised in the City of London 1.16% 0.77% 1.45%
As % of the Job Titles category 1.24% 0.82% 1.55%
Number of daily rates quoted 37 18 35
10th Percentile £151 £178 £139
25th Percentile £220 £196 £173
Median daily rate (50th Percentile) £320 £419 £250
Median % change year-on-year -23.58% +67.50% +11.11%
75th Percentile £575 £650 £400
90th Percentile £718 - £500
Central London median daily rate £288 £419 £220
% change year-on-year -31.34% +90.34% -
Number of hourly rates quoted 0 1 2
10th Percentile - - £14.97
25th Percentile - £16.25 £14.98
Median hourly rate - £17.50 £15.74
Median % change year-on-year - +11.18% -40.04%
75th Percentile - £18.75 £16.74
90th Percentile - - £16.89
Central London median hourly rate - £17.50 £15.74
% change year-on-year - +11.18% -21.30%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 3,864 2,673 2,971
% of contract IT jobs with a recognized job title 93.18% 94.02% 93.72%
Number of daily rates quoted 2,922 1,943 2,230
10th Percentile £363 £325 £300
25th Percentile £465 £425 £413
Median daily rate (50th Percentile) £563 £525 £500
Median % change year-on-year +7.14% +5.00% -3.85%
75th Percentile £681 £631 £600
90th Percentile £775 £706 £675
Central London median daily rate £550 £525 £500
% change year-on-year +4.76% +5.00% -2.44%
Number of hourly rates quoted 49 32 50
10th Percentile £13.88 £12.04 £12.42
25th Percentile £19.78 £13.81 £14.41
Median hourly rate £35.00 £19.48 £23.37
Median % change year-on-year +79.65% -16.63% +18.32%
75th Percentile £51.75 £28.19 £38.73
90th Percentile £62.50 £37.25 £52.25
Central London median hourly rate £36.00 £18.99 £22.74
% change year-on-year +89.60% -16.48% +13.68%

Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Support Analyst in the City of London

Support Analyst
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Support Analyst in the City of London.

Daily rate trend for Support Analyst in the City of London

Support Analyst
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Support Analyst in the City of London over the 6 months to 23 May 2022.

Daily rate histogram for Support Analyst in the City of London

Support Analyst
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Support Analyst in the City of London.

Hourly rate trend for Support Analyst in the City of London

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 23 May 2022, Support Analyst contract jobs required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Support Analyst in the job title.

1 28 (58.33%) Social Skills
2 24 (50.00%) Windows
3 21 (43.75%) SQL
4 20 (41.67%) Finance
5 18 (37.50%) ITIL
6 17 (35.42%) Analytical Skills
7 16 (33.33%) Data Warehouse
8 15 (31.25%) Microsoft
9 14 (29.17%) Microsoft 365
10 13 (27.08%) Active Directory
10 13 (27.08%) Linux
10 13 (27.08%) Problem-Solving
11 11 (22.92%) Banking
12 10 (20.83%) Windows 10
12 10 (20.83%) Microsoft Office
13 8 (16.67%) Python
13 8 (16.67%) ETL
13 8 (16.67%) Red Hat
13 8 (16.67%) Front Office
13 8 (16.67%) ServiceNow
13 8 (16.67%) Ansible
13 8 (16.67%) Kafka
13 8 (16.67%) Splunk
13 8 (16.67%) SQL Server Reporting Services
13 8 (16.67%) SQL Server Integration Services
13 8 (16.67%) Red Hat Enterprise Linux
13 8 (16.67%) Service Design
14 7 (14.58%) Innovative Thinking
14 7 (14.58%) SSH
14 7 (14.58%) Disaster Recovery

Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.42%) SharePoint
2 3 (6.25%) Exchange Server 2010
2 3 (6.25%) MS Exchange
2 3 (6.25%) Skype for Business
Applications
1 10 (20.83%) Microsoft Office
2 1 (2.08%) Spreadsheet
Cloud Services
1 14 (29.17%) Microsoft 365
2 1 (2.08%) Power Automate
2 1 (2.08%) Power Platform
2 1 (2.08%) PowerApps
Communications & Networking
1 7 (14.58%) SSH
2 1 (2.08%) DHCP
2 1 (2.08%) DNS
2 1 (2.08%) Softphone
2 1 (2.08%) TCP/IP
2 1 (2.08%) Wireless
Database & Business Intelligence
1 16 (33.33%) Data Warehouse
2 8 (16.67%) SQL Server Integration Services
2 8 (16.67%) SQL Server Reporting Services
3 6 (12.50%) SQL Server
General
1 28 (58.33%) Social Skills
2 20 (41.67%) Finance
3 17 (35.42%) Analytical Skills
4 11 (22.92%) Banking
5 8 (16.67%) Front Office
6 5 (10.42%) Back Office
6 5 (10.42%) Investment Banking
7 4 (8.33%) Financial Institution
7 4 (8.33%) French Language
7 4 (8.33%) Retail
8 2 (4.17%) Organisational Skills
9 1 (2.08%) Law
9 1 (2.08%) Legal
9 1 (2.08%) Manufacturing
9 1 (2.08%) Marketing
9 1 (2.08%) Public Sector
Libraries, Frameworks & Software Standards
1 8 (16.67%) Kafka
Miscellaneous
1 5 (10.42%) Blackberry
2 4 (8.33%) BYOD
2 4 (8.33%) Derivative
2 4 (8.33%) iPad
2 4 (8.33%) iPhone
3 2 (4.17%) Hedge funds
4 1 (2.08%) Fixed Income
4 1 (2.08%) Foreign Exchange (FX)
4 1 (2.08%) Management Information System
4 1 (2.08%) Smartphone
4 1 (2.08%) Video Conferencing
Operating Systems
1 24 (50.00%) Windows
2 13 (27.08%) Linux
3 10 (20.83%) Windows 10
4 8 (16.67%) Red Hat Enterprise Linux
5 7 (14.58%) Unix
6 4 (8.33%) Windows 7
7 3 (6.25%) Android
8 2 (4.17%) Mac OS
8 2 (4.17%) Windows Server
9 1 (2.08%) Windows Server 2012
Processes & Methodologies
1 18 (37.50%) ITIL
2 13 (27.08%) Problem-Solving
3 8 (16.67%) ETL
3 8 (16.67%) Service Design
4 7 (14.58%) Disaster Recovery
4 7 (14.58%) Innovative Thinking
5 6 (12.50%) Asset Management
6 5 (10.42%) Service Delivery
7 4 (8.33%) Service Management
8 3 (6.25%) Change Management
8 3 (6.25%) Knowledge Transfer
9 2 (4.17%) Backlog Management
9 2 (4.17%) Incident Management
9 2 (4.17%) ITSM
9 2 (4.17%) Root Cause Analysis
10 1 (2.08%) Break/Fix
10 1 (2.08%) Coaching
10 1 (2.08%) Creative Problem-Solving
10 1 (2.08%) Dashboard Development
10 1 (2.08%) Runbook
Programming Languages
1 21 (43.75%) SQL
2 8 (16.67%) Python
3 7 (14.58%) Shell Script
4 2 (4.17%) PL/SQL
5 1 (2.08%) C++
5 1 (2.08%) Java
Qualifications
1 2 (4.17%) SC Cleared
1 2 (4.17%) Security Cleared
2 1 (2.08%) CTC Cleared
Quality Assurance & Compliance
1 5 (10.42%) SLA
2 1 (2.08%) GDPR
System Software
1 13 (27.08%) Active Directory
2 3 (6.25%) Microsoft App-V
3 1 (2.08%) VMware ESXi
3 1 (2.08%) VMware Infrastructure
3 1 (2.08%) vSphere
Systems Management
1 8 (16.67%) Ansible
2 5 (10.42%) Microsoft Intune
3 2 (4.17%) SCCM
4 1 (2.08%) McAfee ePO
4 1 (2.08%) NetBackup
4 1 (2.08%) Norton AntiVirus
4 1 (2.08%) Symantec Enterprise Vault
4 1 (2.08%) vCenter Server
4 1 (2.08%) WSUS
Vendors
1 15 (31.25%) Microsoft
2 8 (16.67%) Red Hat
2 8 (16.67%) ServiceNow
2 8 (16.67%) Splunk
3 6 (12.50%) Apple
4 4 (8.33%) Altiris
4 4 (8.33%) Bloomberg
4 4 (8.33%) Cisco
4 4 (8.33%) Citrix
4 4 (8.33%) IBM
4 4 (8.33%) Reuters
5 3 (6.25%) HP
5 3 (6.25%) Ivanti
6 1 (2.08%) McAfee
6 1 (2.08%) Rapid7
6 1 (2.08%) RightFax
6 1 (2.08%) Sophos
6 1 (2.08%) Symantec
6 1 (2.08%) VMware