Support Analyst Contract Job Trends in the City of London

Support Analyst
Central London > City of London

The median Support Analyst daily rate in the City of London is £360, according to job vacancies posted in the 6 months leading up to 14 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
14 Nov 2025
Same period 2024 Same period 2023
Rank 85 104 128
Rank change year-on-year +19 +24 +29
Contract jobs requiring a Support Analyst 38 16 20
As % of all contract jobs in the City of London 2.16% 0.75% 0.72%
As % of the Job Titles category 2.31% 0.81% 0.77%
Number of daily rates quoted 31 9 17
10th Percentile £275 £192 £206
25th Percentile £306 £200 £263
Median daily rate (50th Percentile) £360 £265 £463
Median % change year-on-year +35.85% -42.70% +56.78%
75th Percentile £438 £425 £538
90th Percentile £600 £503 £656
Central London median daily rate £360 £265 £381
% change year-on-year +35.85% -30.49% +35.20%

All Contract IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the City of London with a recognized job title 1,645 1,981 2,594
% of contract IT jobs with a recognized job title 93.57% 93.40% 94.02%
Number of daily rates quoted 1,151 1,213 1,825
10th Percentile £325 £363 £350
25th Percentile £413 £463 £463
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - -
75th Percentile £675 £688 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £575 £575
% change year-on-year -4.35% - -
Number of hourly rates quoted 18 15 15
10th Percentile £16.90 £16.60 £17.00
25th Percentile £20.18 £25.06 £17.97
Median hourly rate £27.75 £57.50 £38.00
Median % change year-on-year -51.74% +51.32% -10.06%
75th Percentile £44.63 £112.00 £50.63
90th Percentile £64.30 £137.50 £71.75
Central London median hourly rate £27.04 £35.00 £37.00
% change year-on-year -22.76% -5.41% -10.30%

Support Analyst
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in the City of London.

Support Analyst job vacancy trend in the City of London

Support Analyst
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for Support Analyst job vacancies in the City of London.

Contractor daily rate distribution trend for Support Analyst job vacancies in the City of London

Support Analyst
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Support Analyst in the City of London over the 6 months to 14 November 2025.

Daily rate histogram for Support Analyst in the City of London

Support Analyst
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for Support Analyst job vacancies in the City of London.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the City of London

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the City of London

For the 6 months to 14 November 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the City of London region featuring Support Analyst in the job title.

1 13 (34.21%) Customer Service
2 10 (26.32%) Windows
3 9 (23.68%) Customer-Centricity
3 9 (23.68%) Investment Management
3 9 (23.68%) ITIL
3 9 (23.68%) Microsoft
3 9 (23.68%) Unit4 Business World
4 7 (18.42%) Problem-Solving
5 6 (15.79%) Mac OS
5 6 (15.79%) Microsoft Certification
5 6 (15.79%) Proactive Monitoring
5 6 (15.79%) SC Cleared
5 6 (15.79%) Security Cleared
5 6 (15.79%) SQL
6 5 (13.16%) Dynamics 365
6 5 (13.16%) Python
6 5 (13.16%) Relational Database
7 4 (10.53%) Service Management
8 3 (7.89%) ITSM
9 2 (5.26%) Active Directory
9 2 (5.26%) BCP
9 2 (5.26%) Business Continuity
9 2 (5.26%) Business Continuity Planning
9 2 (5.26%) Incident Management
9 2 (5.26%) Microsoft 365
9 2 (5.26%) Microsoft Office
9 2 (5.26%) Regulatory Compliance
9 2 (5.26%) SharePoint
10 1 (2.63%) Agile
10 1 (2.63%) Android

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (5.26%) SharePoint
2 1 (2.63%) Confluence
Applications
1 2 (5.26%) Microsoft Office
2 1 (2.63%) Microsoft Excel
2 1 (2.63%) Spreadsheet
Business Applications
1 9 (23.68%) Unit4 Business World
2 1 (2.63%) ION MarketView
Cloud Services
1 5 (13.16%) Dynamics 365
2 2 (5.26%) Microsoft 365
3 1 (2.63%) Azure
3 1 (2.63%) Entra ID
3 1 (2.63%) OneDrive
Communications & Networking
1 1 (2.63%) LAN
1 1 (2.63%) Wi-Fi
Database & Business Intelligence
1 5 (13.16%) Relational Database
Development Applications
1 1 (2.63%) JIRA
General
1 18 (47.37%) Finance
2 10 (26.32%) Social Skills
3 3 (7.89%) Analytical Skills
4 2 (5.26%) Banking
5 1 (2.63%) Documentation Skills
5 1 (2.63%) Front Office
5 1 (2.63%) Investment Banking
5 1 (2.63%) Retail
Miscellaneous
1 6 (15.79%) iPad
1 6 (15.79%) iPhone
2 3 (7.89%) Onboarding
3 1 (2.63%) Analytical Mindset
3 1 (2.63%) BYOD
3 1 (2.63%) Data Centre
3 1 (2.63%) Fixed Income
3 1 (2.63%) Smartphone
Operating Systems
1 10 (26.32%) Windows
2 6 (15.79%) Mac OS
3 1 (2.63%) Android
3 1 (2.63%) Apple iOS
3 1 (2.63%) Unix
Processes & Methodologies
1 13 (34.21%) Customer Service
2 9 (23.68%) Customer-Centricity
2 9 (23.68%) Investment Management
2 9 (23.68%) ITIL
3 7 (18.42%) Problem-Solving
4 6 (15.79%) Proactive Monitoring
5 4 (10.53%) Service Management
6 3 (7.89%) ITSM
7 2 (5.26%) BCP
7 2 (5.26%) Business Continuity
7 2 (5.26%) Business Continuity Planning
7 2 (5.26%) Incident Management
7 2 (5.26%) Regulatory Compliance
8 1 (2.63%) Backlog Management
8 1 (2.63%) Continuous Improvement
8 1 (2.63%) Customer Experience
8 1 (2.63%) Inventory Management
8 1 (2.63%) Knowledge Transfer
8 1 (2.63%) Lean Software Development
8 1 (2.63%) Vulnerability Management
Programming Languages
1 6 (15.79%) SQL
2 5 (13.16%) Python
3 1 (2.63%) C
3 1 (2.63%) PowerShell
Qualifications
1 6 (15.79%) Microsoft Certification
1 6 (15.79%) SC Cleared
1 6 (15.79%) Security Cleared
2 1 (2.63%) Degree
2 1 (2.63%) ITIL Foundation Certificate
System Software
1 2 (5.26%) Active Directory
2 1 (2.63%) Firmware
Systems Management
1 1 (2.63%) Microsoft Intune
1 1 (2.63%) SCCM
Vendors
1 9 (23.68%) Microsoft
2 1 (2.63%) Apple
2 1 (2.63%) HP
2 1 (2.63%) ION Trading
2 1 (2.63%) Logitech
2 1 (2.63%) ServiceNow