Support Analyst Job Trends in the City of London

Support Analyst
Central London > City of London

The median Support Analyst salary in the City of London is £45,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 58 80 73
Rank change year-on-year +22 -7 +41
Permanent jobs requiring a Support Analyst 82 91 98
As % of all permanent jobs in the City of London 3.55% 3.43% 3.50%
As % of the Job Titles category 3.77% 3.72% 3.65%
Number of salaries quoted 62 63 87
10th Percentile £36,250 £33,000 £30,000
25th Percentile £36,750 £40,000 £35,625
Median annual salary (50th Percentile) £45,000 £47,500 £45,000
Median % change year-on-year -5.26% +5.56% +2.27%
75th Percentile £72,500 £65,000 £55,000
90th Percentile £73,750 £67,500 £73,750
Central London median annual salary £45,000 £47,995 £40,000
% change year-on-year -6.24% +19.99% -11.11%

All Permanent IT Job Roles
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 2,173 2,445 2,683
% of permanent jobs with a recognized job title 94.19% 92.09% 95.79%
Number of salaries quoted 1,627 1,587 2,388
10th Percentile £40,532 £45,000 £40,000
25th Percentile £57,500 £55,000 £54,875
Median annual salary (50th Percentile) £75,000 £74,000 £74,000
Median % change year-on-year +1.35% - -1.33%
75th Percentile £99,375 £95,000 £96,250
90th Percentile £110,000 £115,000 £113,750
Central London median annual salary £75,000 £72,500 £72,500
% change year-on-year +3.45% - -3.33%

Support Analyst
Job Vacancy Trend in the City of London

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in the City of London.

Support Analyst job vacancy trend in the City of London

Support Analyst
Salary Trend in the City of London

Salary distribution trend for Support Analyst job vacancies in the City of London.

Salary distribution trend for Support Analyst job vacancies in the City of London

Support Analyst
Salary Histogram in the City of London

Salary distribution for jobs citing Support Analyst in the City of London over the 6 months to 14 January 2026.

Salary histogram for Support Analyst in the City of London

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the City of London

For the 6 months to 14 January 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Support Analyst in the job title.

1 44 (53.66%) Microsoft
2 37 (45.12%) ITIL
3 33 (40.24%) Microsoft Office
4 29 (35.37%) Microsoft Excel
5 25 (30.49%) Microsoft PowerPoint
6 24 (29.27%) SQL
7 21 (25.61%) Windows
8 19 (23.17%) SQL Server
9 17 (20.73%) Data Management
10 15 (18.29%) Microsoft 365
11 14 (17.07%) Degree
11 14 (17.07%) Unified Communications
12 13 (15.85%) ISMS
12 13 (15.85%) ISO/IEC 27001
12 13 (15.85%) Polycom
12 13 (15.85%) Preventative Maintenance
12 13 (15.85%) Service Management
12 13 (15.85%) Skype
12 13 (15.85%) Skype for Business
12 13 (15.85%) WebEx
13 12 (14.63%) A+ Certification
13 12 (14.63%) Document Management
13 12 (14.63%) Power Platform
14 11 (13.41%) Batch Processing
14 11 (13.41%) Guidewire
14 11 (13.41%) Problem-Solving
15 9 (10.98%) Business Intelligence
15 9 (10.98%) Customer Service
15 9 (10.98%) Power BI
16 8 (9.76%) Active Directory

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (15.85%) Skype for Business
2 3 (3.66%) Microsoft Exchange
3 1 (1.22%) Appian
3 1 (1.22%) SharePoint
Applications
1 33 (40.24%) Microsoft Office
2 29 (35.37%) Microsoft Excel
3 25 (30.49%) Microsoft PowerPoint
Business Applications
1 3 (3.66%) Dynamics AX
1 3 (3.66%) Elite 3E
1 3 (3.66%) Visualfiles
2 2 (2.44%) Endur
3 1 (1.22%) EuroRunner
3 1 (1.22%) NetSuite
Cloud Services
1 15 (18.29%) Microsoft 365
2 12 (14.63%) Power Platform
3 6 (7.32%) Azure
4 4 (4.88%) dbt
4 4 (4.88%) Power Automate
5 3 (3.66%) PowerApps
6 2 (2.44%) Entra ID
Communications & Networking
1 14 (17.07%) Unified Communications
2 13 (15.85%) Skype
2 13 (15.85%) WebEx
3 2 (2.44%) VPN
Database & Business Intelligence
1 19 (23.17%) SQL Server
2 9 (10.98%) Power BI
3 5 (6.10%) Metabase
4 4 (4.88%) Data Warehouse
5 2 (2.44%) Relational Database
5 2 (2.44%) SQL Server Reporting Services
Development Applications
1 5 (6.10%) Visual Studio
2 1 (1.22%) JIRA
General
1 39 (47.56%) Law
2 36 (43.90%) Social Skills
3 23 (28.05%) Finance
4 20 (24.39%) Legal
5 12 (14.63%) Telecoms
6 6 (7.32%) Analytical Skills
6 6 (7.32%) Documentation Skills
7 1 (1.22%) Back Office
7 1 (1.22%) Billing
7 1 (1.22%) Front Office
7 1 (1.22%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.44%) FIX Protocol
2 1 (1.22%) EDI
Miscellaneous
1 27 (32.93%) Video Conferencing
2 4 (4.88%) Analytical Mindset
3 3 (3.66%) Enterprise Software
3 3 (3.66%) Onboarding
4 2 (2.44%) Self-Motivation
5 1 (1.22%) AS400
5 1 (1.22%) Data Centre
5 1 (1.22%) Driving Licence
5 1 (1.22%) EPoS
Operating Systems
1 21 (25.61%) Windows
2 8 (9.76%) Windows 10
3 2 (2.44%) Linux
3 2 (2.44%) Unix
Processes & Methodologies
1 37 (45.12%) ITIL
2 17 (20.73%) Data Management
3 13 (15.85%) ISMS
3 13 (15.85%) Preventative Maintenance
3 13 (15.85%) Service Management
4 12 (14.63%) Document Management
5 11 (13.41%) Batch Processing
5 11 (13.41%) Problem-Solving
6 9 (10.98%) Business Intelligence
6 9 (10.98%) Customer Service
7 8 (9.76%) ITSM
8 7 (8.54%) Cloud Operations
9 5 (6.10%) ERP
10 4 (4.88%) Continuous Improvement
10 4 (4.88%) Data Analysis
10 4 (4.88%) Data Pipeline
10 4 (4.88%) Data Transformation
10 4 (4.88%) Facilities Management
10 4 (4.88%) Practice Management
10 4 (4.88%) Workflow
Programming Languages
1 24 (29.27%) SQL
2 2 (2.44%) Bash
2 2 (2.44%) Python
Qualifications
1 14 (17.07%) Degree
2 12 (14.63%) A+ Certification
Quality Assurance & Compliance
1 13 (15.85%) ISO/IEC 27001
2 7 (8.54%) SLA
System Software
1 8 (9.76%) Active Directory
Systems Management
1 2 (2.44%) Grafana
1 2 (2.44%) Microsoft Intune
2 1 (1.22%) SCCM
Vendors
1 44 (53.66%) Microsoft
2 13 (15.85%) Polycom
3 11 (13.41%) Guidewire
4 6 (7.32%) Intapp
5 2 (2.44%) Atlassian
6 1 (1.22%) Aderant
6 1 (1.22%) Cisco
6 1 (1.22%) HP
6 1 (1.22%) iManage
6 1 (1.22%) ION Trading
6 1 (1.22%) Meraki
6 1 (1.22%) ServiceNow
6 1 (1.22%) Trayport