Service Delivery Contracts in the East Midlands

Service Delivery
England > East Midlands

The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 42 39 57
Rank change year-on-year -3 +18 -2
Contract jobs citing Service Delivery 26 41 36
As % of all contract jobs advertised in the East Midlands 3.20% 4.08% 2.58%
As % of the Processes & Methodologies category 4.09% 4.65% 3.12%
Number of daily rates quoted 9 26 18
10th Percentile £185 £443 £156
25th Percentile £270 £514 £196
Median daily rate (50th Percentile) £460 £571 £400
Median % change year-on-year -19.40% +42.69% +52.38%
75th Percentile £490 £617 £484
90th Percentile £559 £625 £500
England median daily rate £475 £525 £525
% change year-on-year -9.52% - +13.51%
Number of hourly rates quoted 0 1 1
10th Percentile - - -
25th Percentile - £24.88 £17.25
Median hourly rate - £25.66 £18.50
Median % change year-on-year - +38.70% -43.08%
75th Percentile - £26.44 £19.75
90th Percentile - - -
England median hourly rate £15.00 £19.00 £14.50
% change year-on-year -21.05% +31.03% -20.55%

All Process and Methodology Skills
East Midlands

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 635 881 1,155
As % of all contract IT jobs advertised in the East Midlands 78.11% 87.57% 82.74%
Number of daily rates quoted 432 687 872
10th Percentile £200 £223 £200
25th Percentile £275 £350 £345
Median daily rate (50th Percentile) £425 £475 £450
Median % change year-on-year -10.53% +5.56% +13.92%
75th Percentile £550 £592 £525
90th Percentile £623 £700 £613
England median daily rate £525 £550 £545
% change year-on-year -4.55% +0.92% +9.00%
Number of hourly rates quoted 57 48 74
10th Percentile £11.41 £11.80 £9.74
25th Percentile £12.75 £15.19 £13.95
Median hourly rate £17.00 £23.25 £20.00
Median % change year-on-year -26.88% +16.25% +53.85%
75th Percentile £26.15 £51.50 £30.97
90th Percentile £42.35 £65.00 £35.00
England median hourly rate £37.50 £37.15 £25.00
% change year-on-year +0.94% +48.60% +11.11%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing Service Delivery in the East Midlands.

Daily rate trend for Service Delivery in the East Midlands

Service Delivery
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing Service Delivery in the East Midlands over the 6 months to 2 June 2024.

Daily rate histogram for Service Delivery in the East Midlands

Service Delivery
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing Service Delivery in the East Midlands.

Hourly rate trend for Service Delivery in the East Midlands

Service Delivery
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire - 10 - - 6
Northamptonshire +1 7 £490 -12.98% 11
Leicestershire +7 3 £485 +309.28% 6
Lincolnshire -2 2 £160 -73.13% 7
Derbyshire -8 2 £350 -33.33% 14
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) Microsoft Exchange
1 1 (3.85%) SharePoint
Applications
1 1 (3.85%) Microsoft Excel
1 1 (3.85%) Microsoft Office
1 1 (3.85%) Microsoft PowerPoint
Cloud Services
1 12 (46.15%) AWS
2 10 (38.46%) Azure
2 10 (38.46%) Microsoft 365
3 8 (30.77%) SaaS
4 1 (3.85%) Entra ID
4 1 (3.85%) OneDrive
4 1 (3.85%) Yammer
Communications & Networking
1 4 (15.38%) Firewall
2 1 (3.85%) LAN
2 1 (3.85%) NAS
2 1 (3.85%) SAN
2 1 (3.85%) WAN
Database & Business Intelligence
1 4 (15.38%) SQL Server
General
1 17 (65.38%) Finance
2 8 (30.77%) Legal
3 3 (11.54%) Public Sector
3 3 (11.54%) Social Skills
4 1 (3.85%) Banking
4 1 (3.85%) Local Government
4 1 (3.85%) Presentation Skills
Job Titles
1 10 (38.46%) Service Manager
2 8 (30.77%) Delivery Manager
2 8 (30.77%) IT Manager
2 8 (30.77%) IT Services Delivery Manager
2 8 (30.77%) IT Services Manager
2 8 (30.77%) Service Delivery Manager
3 5 (19.23%) Analyst
4 4 (15.38%) Architect
4 4 (15.38%) Lead
4 4 (15.38%) Systems Analyst
5 3 (11.54%) Finance Systems Analyst
5 3 (11.54%) Financial Analyst
5 3 (11.54%) Solutions Architect
6 2 (7.69%) Infrastructure Architect
6 2 (7.69%) Infrastructure Solutions Architect
6 2 (7.69%) Technical Analyst
7 1 (3.85%) 2nd Line Support Analyst
7 1 (3.85%) Designer
7 1 (3.85%) IT Support
7 1 (3.85%) Senior Financial Analyst
Libraries, Frameworks & Software Standards
1 4 (15.38%) OpenAPI
1 4 (15.38%) RAML
1 4 (15.38%) RESTful
1 4 (15.38%) Swagger
Miscellaneous
1 2 (7.69%) DataPower
2 1 (3.85%) Data Protection Act
2 1 (3.85%) Management Information System
2 1 (3.85%) Virtual Team
Operating Systems
1 8 (30.77%) Apple iOS
2 5 (19.23%) Windows
3 1 (3.85%) Windows 10
Processes & Methodologies
1 10 (38.46%) Migration
2 9 (34.62%) Change Management
2 9 (34.62%) Information Security
2 9 (34.62%) Service Management
3 8 (30.77%) Business Analysis
3 8 (30.77%) Decision-Making
3 8 (30.77%) IT Governance
3 8 (30.77%) ITSM
3 8 (30.77%) People Management
3 8 (30.77%) Performance Metrics
3 8 (30.77%) Problem Management
3 8 (30.77%) Problem-Solving
3 8 (30.77%) Project Delivery
3 8 (30.77%) Service Delivery Management
4 6 (23.08%) Customer Service
4 6 (23.08%) Mentoring
5 5 (19.23%) Agile
6 4 (15.38%) CRM
6 4 (15.38%) Software Delivery
6 4 (15.38%) Systems Analysis
Programming Languages
1 8 (30.77%) Swift
2 4 (15.38%) C#
2 4 (15.38%) Java
Qualifications
1 3 (11.54%) SC Cleared
1 3 (11.54%) Security Cleared
2 1 (3.85%) DV Cleared
Quality Assurance & Compliance
1 3 (11.54%) SLA
System Software
1 1 (3.85%) Active Directory
1 1 (3.85%) Firmware
Systems Management
1 1 (3.85%) Microsoft Intune
Vendors
1 10 (38.46%) Microsoft
2 8 (30.77%) Okta
3 2 (7.69%) IBM
4 1 (3.85%) Aruba