Period
to 26 May 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 26 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > East of England
6 months to
26 May 2018
Same period 2017 Same period 2016
Rank 111 155 153
Rank change year-on-year +44 -2 -9
Contract jobs citing Problem Management 85 36 37
As % of all contract IT jobs advertised in the East of England 1.91% 0.83% 0.75%
As % of the Processes & Methodologies category 2.25% 0.98% 0.93%
Number of daily rates quoted 37 24 24
East of England median daily rate £349 £294 £350
Median daily rate % change year-on-year +18.81% -16.07% +7.69%
10th Percentile £285 £156 £200
90th Percentile £493 £377 £439
England median daily rate £400 £358 £350
% change year-on-year +11.65% +2.36% -1.41%
Number of hourly rates quoted 27 1 1
East of England median hourly rate £13.00 £18.96 £25.00
Median hourly rate % change year-on-year -31.43% -24.16% -37.50%
England median hourly rate £15.50 £18.35 £20.00
% change year-on-year -15.51% -8.28% -4.76%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 3,776 3,683 3,998
As % of all contract IT jobs advertised in the East of England 85.06% 84.76% 81.43%
Number of daily rates quoted 2,120 2,194 2,338
East of England median daily rate £438 £425 £413
Median daily rate % change year-on-year +2.94% +3.03% +3.13%
10th Percentile £240 £225 £250
90th Percentile £588 £575 £575
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 223 233 304
East of England median hourly rate £17.50 £33.00 £27.00
Median hourly rate % change year-on-year -46.97% +22.22% +8.00%
10th Percentile £11.18 £13.00 £14.00
90th Percentile £47.50 £49.75 £50.78
England median hourly rate £22.00 £25.50 £23.50
% change year-on-year -13.73% +8.51% +11.90%

Problem Management
Job Vacancy Trend in the East of England

Job postings citing Problem Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Problem Management in the East of England

Problem Management
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the East of England.

Contractor daily rate trend for Problem Management in the East of England

Problem Management
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Problem Management in the East of England over the 6 months to 26 May 2018.

Contractor daily rate histogram for Problem Management in the East of England

Problem Management
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the East of England.

Contractor hourly rate trend for Problem Management in the East of England

Problem Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the East of England region over the 6 months to 26 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +26 31 £375 +25.00% 2
Hertfordshire +12 26 £349 +113.13% 6
Bedfordshire -1 13 £300 -
Essex +19 10 £450 - 4
Suffolk -2 3 £425 -
Norfolk -1 2 £258 -4.19% 1
Problem Management
England

For the 6 months to 26 May 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for Problem Management.

1 48 (56.47%) ITIL
2 38 (44.71%) Windows
2 38 (44.71%) Problem-Solving
3 34 (40.00%) Microsoft
3 34 (40.00%) Incident Management
4 32 (37.65%) Security Cleared
5 29 (34.12%) NetApp
6 28 (32.94%) SC Cleared
7 24 (28.24%) Retail
7 24 (28.24%) Service Delivery
8 23 (27.06%) Cisco
8 23 (27.06%) MCP
8 23 (27.06%) Microsoft Office
8 23 (27.06%) Mathematics
9 21 (24.71%) SQL
10 16 (18.82%) Active Directory
11 14 (16.47%) Service Management
12 13 (15.29%) DNS
13 12 (14.12%) Citrix
13 12 (14.12%) SLA
13 12 (14.12%) SCOM
14 11 (12.94%) Business Intelligence
14 11 (12.94%) HP
15 10 (11.76%) DHCP
15 10 (11.76%) VMware
15 10 (11.76%) VMware Infrastructure
15 10 (11.76%) Analytical Skills
16 9 (10.59%) Degree
16 9 (10.59%) ITSM
16 9 (10.59%) Terminal Services

Problem Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.59%) MS Exchange
2 6 (7.06%) SharePoint
2 6 (7.06%) Skype for Business
3 5 (5.88%) WebLogic
4 3 (3.53%) Confluence
5 2 (2.35%) Exchange Server 2007
Applications
1 23 (27.06%) Microsoft Office
Business Applications
1 2 (2.35%) Remedy ITSM
Cloud Services
1 1 (1.18%) Akamai
1 1 (1.18%) Amazon AWS
1 1 (1.18%) IaaS
1 1 (1.18%) Microsoft Azure
Communications & Networking
1 13 (15.29%) DNS
2 10 (11.76%) DHCP
3 6 (7.06%) Fibre Channel
3 6 (7.06%) iSCSI
3 6 (7.06%) NAS
3 6 (7.06%) SAN
3 6 (7.06%) TCP/IP
4 3 (3.53%) DDNS
5 2 (2.35%) Firewall
5 2 (2.35%) LAN
5 2 (2.35%) NetScaler
5 2 (2.35%) VLAN
5 2 (2.35%) VPN
6 1 (1.18%) BIG-IP
6 1 (1.18%) HTTP
6 1 (1.18%) Unified Communications
6 1 (1.18%) WAN
6 1 (1.18%) Wi-Fi
Database & Business Intelligence
1 6 (7.06%) Power BI
1 6 (7.06%) SQL Server
2 4 (4.71%) BusinessObjects
3 3 (3.53%) MySQL
4 1 (1.18%) Big Data
4 1 (1.18%) Pentaho
Development Applications
1 4 (4.71%) CA Gen
2 3 (3.53%) JIRA
3 1 (1.18%) Bitbucket
General
1 24 (28.24%) Retail
2 5 (5.88%) Billing
3 3 (3.53%) Pharmaceutical
4 2 (2.35%) Finance
5 1 (1.18%) Legal
5 1 (1.18%) Local Government
Job Titles
1 38 (44.71%) Analyst
2 27 (31.76%) Service Analyst
3 26 (30.59%) Service Desk Analyst
4 7 (8.24%) Project Manager
5 6 (7.06%) Capacity Manager
5 6 (7.06%) SC Cleared Project Manager
5 6 (7.06%) Storage Analyst
5 6 (7.06%) Support Analyst
6 5 (5.88%) Release Manager
7 4 (4.71%) Network Manager
7 4 (4.71%) Network Project Manager
7 4 (4.71%) Service Manager
8 3 (3.53%) 1st Line Service Desk Analyst
8 3 (3.53%) 1st Line Support
8 3 (3.53%) 1st Line Support Analyst
8 3 (3.53%) 3rd Line Support
8 3 (3.53%) Architect
8 3 (3.53%) Developer
8 3 (3.53%) Service Desk Support
8 3 (3.53%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 4 (4.71%) J2EE
2 1 (1.18%) Ajax
2 1 (1.18%) CSS
2 1 (1.18%) HTML
2 1 (1.18%) ODBC
2 1 (1.18%) Spring
2 1 (1.18%) Web Services
2 1 (1.18%) XML
Miscellaneous
1 10 (11.76%) Analytical Skills
2 6 (7.06%) Clustering
2 6 (7.06%) Replication
3 3 (3.53%) CMDB
3 3 (3.53%) Data Centre
3 3 (3.53%) NHS
4 2 (2.35%) Mobile App
4 2 (2.35%) Self-Motivation
5 1 (1.18%) EMC VNX
5 1 (1.18%) Freedom of Information
5 1 (1.18%) Management Information System
5 1 (1.18%) Smartcard
5 1 (1.18%) VxBlock/Vblock
Operating Systems
1 38 (44.71%) Windows
2 8 (9.41%) Unix
3 4 (4.71%) Windows Server
4 3 (3.53%) Linux
5 2 (2.35%) Windows 10
5 2 (2.35%) Windows NT
Processes & Methodologies
1 48 (56.47%) ITIL
2 38 (44.71%) Problem-Solving
3 34 (40.00%) Incident Management
4 24 (28.24%) Service Delivery
5 23 (27.06%) Mathematics
6 14 (16.47%) Service Management
7 11 (12.94%) Business Intelligence
8 9 (10.59%) ITSM
9 8 (9.41%) Business Development
9 8 (9.41%) Capacity Management
9 8 (9.41%) Change Management
9 8 (9.41%) Configuration Management
9 8 (9.41%) Waterfall
10 7 (8.24%) Data Modelling
10 7 (8.24%) Release Management
10 7 (8.24%) Trend Analysis
11 6 (7.06%) Demand Forecasting
11 6 (7.06%) Internal Audit
11 6 (7.06%) Process Improvement
11 6 (7.06%) Project Management
Programming Languages
1 21 (24.71%) SQL
2 9 (10.59%) Java
3 8 (9.41%) PowerShell
4 6 (7.06%) VBScript
5 4 (4.71%) Perl
5 4 (4.71%) PL/SQL
5 4 (4.71%) Shell Script
6 2 (2.35%) Bash Shell
6 2 (2.35%) C
6 2 (2.35%) JavaScript
6 2 (2.35%) PHP
6 2 (2.35%) Python
Qualifications
1 32 (37.65%) Security Cleared
2 28 (32.94%) SC Cleared
3 23 (27.06%) MCP
4 9 (10.59%) Degree
5 7 (8.24%) MCSA
5 7 (8.24%) Microsoft Certification
5 7 (8.24%) VMware Certified Professional (VCP)
6 6 (7.06%) MCSE
6 6 (7.06%) VERITAS Certified Professional (VCP)
7 4 (4.71%) ITIL Certification
8 3 (3.53%) DV Cleared
9 2 (2.35%) ISEB
9 2 (2.35%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 12 (14.12%) SLA
2 1 (1.18%) Def Stans
2 1 (1.18%) ISO/IEC 20000
2 1 (1.18%) QA
System Software
1 16 (18.82%) Active Directory
2 10 (11.76%) VMware Infrastructure
3 9 (10.59%) Terminal Services
4 8 (9.41%) Hyper-V
5 6 (7.06%) VMware ESXi
6 3 (3.53%) XenApp
7 2 (2.35%) BitLocker
7 2 (2.35%) Citrix Presentation Server
7 2 (2.35%) VirtualBox
7 2 (2.35%) XenDesktop
7 2 (2.35%) XenServer
8 1 (1.18%) vSphere
Systems Management
1 12 (14.12%) SCOM
2 8 (9.41%) Backup Exec
3 7 (8.24%) Norton AntiVirus
4 6 (7.06%) HP Data Protector
4 6 (7.06%) Microsoft Clustering
4 6 (7.06%) NetBackup
4 6 (7.06%) SCCM
5 4 (4.71%) OpenView Configuration Management
6 3 (3.53%) DameWare
7 2 (2.35%) HP ALM
8 1 (1.18%) Ansible
8 1 (1.18%) EMC VPLEX
8 1 (1.18%) Terraform
Vendors
1 34 (40.00%) Microsoft
2 29 (34.12%) NetApp
3 23 (27.06%) Cisco
4 12 (14.12%) Citrix
5 11 (12.94%) HP
6 10 (11.76%) VMware
7 8 (9.41%) BMC
8 7 (8.24%) Symantec
9 6 (7.06%) 3PAR
9 6 (7.06%) CommVault
9 6 (7.06%) Dell
9 6 (7.06%) EqualLogic
9 6 (7.06%) IBM
9 6 (7.06%) Oracle
9 6 (7.06%) SolarWinds
9 6 (7.06%) Veritas
10 5 (5.88%) Sun
10 5 (5.88%) webMethods
11 4 (4.71%) BEA
11 4 (4.71%) Informatica