Period
to 18 August 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 18 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > East of England
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 113 163 155
Rank change year-on-year +50 -8 +28
Contract jobs citing Problem Management 103 43 40
As % of all contract IT jobs advertised in the East of England 2.05% 0.91% 0.78%
As % of the Processes & Methodologies category 2.41% 1.07% 0.95%
Number of daily rates quoted 38 24 29
East of England median daily rate £400 £300 £350
Median daily rate % change year-on-year +33.33% -14.29% -
10th Percentile £285 £163 £183
90th Percentile £530 £390 £438
England median daily rate £420 £375 £350
% change year-on-year +12.00% +7.14% -
Number of hourly rates quoted 23 8 1
East of England median hourly rate £14.50 £18.23 £25.00
Median hourly rate % change year-on-year -20.46% -27.08% -37.50%
England median hourly rate £16.75 £14.15 £22.50
% change year-on-year +18.42% -37.13% -13.46%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 4,266 4,020 4,217
As % of all contract IT jobs advertised in the East of England 85.08% 85.15% 82.22%
Number of daily rates quoted 2,444 2,363 2,433
East of England median daily rate £436 £425 £400
Median daily rate % change year-on-year +2.65% +6.25% +3.23%
10th Percentile £240 £238 £225
90th Percentile £588 £575 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.66%
Number of hourly rates quoted 250 267 301
East of England median hourly rate £17.50 £26.00 £25.00
Median hourly rate % change year-on-year -32.69% +4.00% +11.11%
10th Percentile £11.36 £11.94 £13.50
90th Percentile £47.50 £47.50 £46.75
England median hourly rate £21.50 £24.00 £23.50
% change year-on-year -10.42% +2.13% +9.05%

Problem Management
Job Vacancy Trend in the East of England

Job postings citing Problem Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Problem Management in the East of England

Problem Management
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the East of England.

Contractor daily rate trend for Problem Management in the East of England

Problem Management
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Problem Management in the East of England over the 6 months to 18 August 2018.

Contractor daily rate histogram for Problem Management in the East of England

Problem Management
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the East of England.

Contractor hourly rate trend for Problem Management in the East of England

Problem Management
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing Problem Management in the East of England over the 6 months to 18 August 2018.

Contractor hourly rate histogram for Problem Management in the East of England

Problem Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the East of England region over the 6 months to 18 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +45 46 £450 -5.26%
Cambridgeshire +30 30 £300 - 5
Bedfordshire +5 16 £320 +6.67% 1
Hertfordshire -1 8 £400 +113.33%
Norfolk +7 1 £425 +22.30% 2
Suffolk -17 1 £425 -
East Anglia - 1 - -
Problem Management
England

For the 6 months to 18 August 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for Problem Management.

1 58 (56.31%) ITIL
2 42 (40.78%) Problem-Solving
3 37 (35.92%) Windows
4 29 (28.16%) Microsoft
4 29 (28.16%) Incident Management
5 26 (25.24%) Service Delivery
6 24 (23.30%) Configuration Management
6 24 (23.30%) SQL
7 23 (22.33%) Process Improvement
8 22 (21.36%) Unix
8 22 (21.36%) Business Intelligence
9 21 (20.39%) NetApp
9 21 (20.39%) Retail
10 20 (19.42%) Mathematics
10 20 (19.42%) Service Management
10 20 (19.42%) Cisco
10 20 (19.42%) Data Modelling
10 20 (19.42%) MCP
10 20 (19.42%) Microsoft Office
11 18 (17.48%) WebLogic
11 18 (17.48%) webMethods
11 18 (17.48%) Test Strategy
12 17 (16.50%) Disaster Recovery
13 16 (15.53%) Shell Script
13 16 (15.53%) Finance
13 16 (15.53%) PL/SQL
13 16 (15.53%) Perl
13 16 (15.53%) Java
13 16 (15.53%) Informatica
13 16 (15.53%) BEA

Problem Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (17.48%) WebLogic
2 5 (4.85%) Confluence
2 5 (4.85%) MS Exchange
3 2 (1.94%) Exchange Server 2007
3 2 (1.94%) SharePoint
4 1 (0.97%) Skype for Business
Applications
1 20 (19.42%) Microsoft Office
Cloud Services
1 7 (6.80%) Amazon AWS
2 6 (5.83%) Microsoft Azure
3 5 (4.85%) IaaS
4 4 (3.88%) Akamai
5 1 (0.97%) Office 365
Communications & Networking
1 7 (6.80%) DNS
2 6 (5.83%) LAN
3 4 (3.88%) BIG-IP
3 4 (3.88%) WAN
4 3 (2.91%) DHCP
5 2 (1.94%) Firewall
5 2 (1.94%) NetScaler
5 2 (1.94%) TCP/IP
5 2 (1.94%) VLAN
5 2 (1.94%) VPN
6 1 (0.97%) Fibre Channel
6 1 (0.97%) HTTP
6 1 (0.97%) Internet
6 1 (0.97%) iSCSI
6 1 (0.97%) NAS
6 1 (0.97%) PABX
6 1 (0.97%) PSTN
6 1 (0.97%) SAN
6 1 (0.97%) Unified Communications
Database & Business Intelligence
1 15 (14.56%) BusinessObjects
2 5 (4.85%) Big Data
2 5 (4.85%) MySQL
2 5 (4.85%) Power BI
3 3 (2.91%) Crystal Reports
3 3 (2.91%) SQL Server
4 2 (1.94%) Hadoop
5 1 (0.97%) IDOL
5 1 (0.97%) Oracle Reports
5 1 (0.97%) Pentaho
Development Applications
1 16 (15.53%) CA Gen
2 5 (4.85%) JIRA
3 2 (1.94%) Bitbucket
3 2 (1.94%) Checkstyle
3 2 (1.94%) Jenkins
3 2 (1.94%) Maven
General
1 21 (20.39%) Retail
2 16 (15.53%) Finance
3 7 (6.80%) Legal
4 4 (3.88%) Publishing
5 2 (1.94%) Billing
6 1 (0.97%) Law
6 1 (0.97%) Local Government
6 1 (0.97%) Telecoms
Job Titles
1 37 (35.92%) Analyst
2 30 (29.13%) Service Analyst
3 21 (20.39%) Service Desk Analyst
4 11 (10.68%) Service Manager
5 10 (9.71%) Developer
6 8 (7.77%) IT Manager
6 8 (7.77%) IT Services Manager
6 8 (7.77%) Service Management Manager
7 7 (6.80%) Problem Manager
8 6 (5.83%) 3rd Line Support
8 6 (5.83%) Consultant
8 6 (5.83%) Incident Manager
8 6 (5.83%) Release Manager
9 5 (4.85%) Capacity Manager
9 5 (4.85%) Incident Analyst
9 5 (4.85%) IT Analyst
9 5 (4.85%) Java Developer
9 5 (4.85%) Service Management Analyst
10 4 (3.88%) Support Analyst
10 4 (3.88%) Support Engineer
Libraries, Frameworks & Software Standards
1 13 (12.62%) J2EE
2 5 (4.85%) Web Services
3 3 (2.91%) Spring
4 2 (1.94%) COM
4 2 (1.94%) RabbitMQ
4 2 (1.94%) Spring Boot
5 1 (0.97%) Ajax
5 1 (0.97%) CSS
5 1 (0.97%) HTML
5 1 (0.97%) ODBC
5 1 (0.97%) XML
Miscellaneous
1 12 (11.65%) Management Information System
2 7 (6.80%) Analytical Skills
3 6 (5.83%) Self-Motivation
4 2 (1.94%) CMDB
4 2 (1.94%) Enterprise Storage
4 2 (1.94%) Hybrid Cloud
4 2 (1.94%) Mainframe
4 2 (1.94%) Video Conferencing
5 1 (0.97%) Clustering
5 1 (0.97%) Data Centre
5 1 (0.97%) Freedom of Information
5 1 (0.97%) NHS
5 1 (0.97%) Replication
Operating Systems
1 37 (35.92%) Windows
2 22 (21.36%) Unix
3 8 (7.77%) Linux
3 8 (7.77%) Windows Server
4 4 (3.88%) Red Hat Enterprise Linux
5 3 (2.91%) AIX
5 3 (2.91%) CentOS
5 3 (2.91%) Solaris
6 2 (1.94%) Windows NT
7 1 (0.97%) Android
7 1 (0.97%) Apple iOS
7 1 (0.97%) Windows 7
Processes & Methodologies
1 58 (56.31%) ITIL
2 42 (40.78%) Problem-Solving
3 29 (28.16%) Incident Management
4 26 (25.24%) Service Delivery
5 24 (23.30%) Configuration Management
6 23 (22.33%) Process Improvement
7 22 (21.36%) Business Intelligence
8 20 (19.42%) Data Modelling
8 20 (19.42%) Mathematics
8 20 (19.42%) Service Management
9 18 (17.48%) Test Strategy
10 17 (16.50%) Disaster Recovery
11 15 (14.56%) Root Cause Analysis
11 15 (14.56%) Waterfall
12 14 (13.59%) ITSM
12 14 (13.59%) OO
12 14 (13.59%) RUP
13 13 (12.62%) Risk Management
14 12 (11.65%) Business Continuity
14 12 (11.65%) Trend Analysis
Programming Languages
1 24 (23.30%) SQL
2 16 (15.53%) Java
2 16 (15.53%) Perl
2 16 (15.53%) PL/SQL
2 16 (15.53%) Shell Script
3 2 (1.94%) Java 8
3 2 (1.94%) PowerShell
4 1 (0.97%) Bash Shell
4 1 (0.97%) C
4 1 (0.97%) JavaScript
4 1 (0.97%) PHP
4 1 (0.97%) Python
4 1 (0.97%) VBScript
Qualifications
1 20 (19.42%) MCP
2 16 (15.53%) Security Cleared
3 14 (13.59%) SC Cleared
4 4 (3.88%) ITIL Certification
5 3 (2.91%) MCSA
5 3 (2.91%) MCSE
5 3 (2.91%) Microsoft Certification
6 1 (0.97%) Degree
6 1 (0.97%) DV Cleared
6 1 (0.97%) VERITAS Certified Professional (VCP)
6 1 (0.97%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (6.80%) SLA
2 2 (1.94%) PMO
3 1 (0.97%) GDPR
3 1 (0.97%) ISO/IEC 20000
System Software
1 11 (10.68%) Active Directory
2 5 (4.85%) XenApp
3 4 (3.88%) VMware Infrastructure
4 3 (2.91%) Hyper-V
5 2 (1.94%) BitLocker
5 2 (1.94%) Citrix Presentation Server
5 2 (1.94%) Docker
5 2 (1.94%) Terminal Services
5 2 (1.94%) VirtualBox
5 2 (1.94%) XenDesktop
5 2 (1.94%) XenServer
6 1 (0.97%) VMware ESXi
Systems Management
1 8 (7.77%) SCOM
2 6 (5.83%) OpenView Configuration Management
3 5 (4.85%) Ansible
3 5 (4.85%) Terraform
4 3 (2.91%) Backup Exec
5 2 (1.94%) Norton AntiVirus
5 2 (1.94%) SCCM
6 1 (0.97%) DameWare
6 1 (0.97%) HP ALM
6 1 (0.97%) HP Data Protector
6 1 (0.97%) Microsoft Clustering
6 1 (0.97%) Microsoft Intune
6 1 (0.97%) NetBackup
Vendors
1 29 (28.16%) Microsoft
2 21 (20.39%) NetApp
3 20 (19.42%) Cisco
4 18 (17.48%) webMethods
5 16 (15.53%) BEA
5 16 (15.53%) Informatica
6 15 (14.56%) Oracle
7 13 (12.62%) Pega
8 8 (7.77%) Citrix
9 5 (4.85%) BMC
9 5 (4.85%) Cloudera
10 4 (3.88%) F5
10 4 (3.88%) Sun
10 4 (3.88%) VMware
11 3 (2.91%) HP
12 2 (1.94%) Acronis
12 2 (1.94%) McAfee
12 2 (1.94%) Sophos
12 2 (1.94%) Symantec
12 2 (1.94%) Veeam