Period
to 17 November 2018

The table below provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > East of England
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 291 339 338
Rank change year-on-year +48 -1 +34
Permanent jobs citing ServiceNow 38 17 26
As % of all permanent IT jobs advertised in the East of England 0.37% 0.14% 0.20%
As % of the Vendors category 0.86% 0.34% 0.47%
Number of salaries quoted 20 12 17
East of England median annual salary £35,000 £47,000 £50,000
Median salary % change year-on-year -25.53% -6.00% +11.11%
10th Percentile £26,200 £22,500 £19,250
90th Percentile £63,875 £56,250 £62,500
England median annual salary £50,000 £52,500 £52,500
% change year-on-year -4.76% - +12.90%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,424 5,004 5,577
As % of all permanent IT jobs advertised in the East of England 43.60% 41.57% 42.06%
Number of salaries quoted 3,149 4,023 4,452
East of England median annual salary £45,000 £45,000 £45,000
10th Percentile £25,250 £25,000 £26,250
90th Percentile £70,000 £67,500 £68,750
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the East of England.

Salary trend for ServiceNow in the East of England

ServiceNow
Salary Histogram in the East of England

The salary distribution of IT jobs citing ServiceNow in the East of England over the 6 months to 17 November 2018.

Salary histogram for ServiceNow in the East of England

ServiceNow
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 17 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +33 25 £35,000 +16.67% 1
Cambridgeshire +30 7 £27,500 -24.66%
Essex +23 5 £59,500 - 1
Suffolk -3 1 - -
ServiceNow
England

For the 6 months to 17 November 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ServiceNow.

1 20 (52.63%) Windows
2 19 (50.00%) ITIL
2 19 (50.00%) Microsoft
2 19 (50.00%) Remedy
3 17 (44.74%) Microsoft Office
4 15 (39.47%) Service Management
5 13 (34.21%) ITSM
6 11 (28.95%) VPN
6 11 (28.95%) Active Directory
6 11 (28.95%) Windows Server
7 10 (26.32%) Skype
7 10 (26.32%) Skype for Business
7 10 (26.32%) Incident Management
8 9 (23.68%) Remedy ITSM
8 9 (23.68%) Analytical Skills
8 9 (23.68%) Data Centre
9 8 (21.05%) Office 365
10 7 (18.42%) Project Management
10 7 (18.42%) Time Management
10 7 (18.42%) Sonus
11 6 (15.79%) BMC
11 6 (15.79%) Cisco
12 5 (13.16%) HP
12 5 (13.16%) SQL
12 5 (13.16%) Oracle
12 5 (13.16%) Release Management
12 5 (13.16%) Service Delivery
13 4 (10.53%) Disaster Recovery
13 4 (10.53%) DNS
13 4 (10.53%) Microsoft Excel

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (26.32%) Skype for Business
2 3 (7.89%) Confluence
2 3 (7.89%) OpenStack
2 3 (7.89%) WebLogic
2 3 (7.89%) WebSphere
3 2 (5.26%) SharePoint
4 1 (2.63%) MS Exchange
Applications
1 17 (44.74%) Microsoft Office
2 4 (10.53%) Microsoft Excel
3 2 (5.26%) Microsoft PowerPoint
4 1 (2.63%) Acrobat
4 1 (2.63%) Microsoft Project
4 1 (2.63%) MS Visio
Business Applications
1 9 (23.68%) Remedy ITSM
2 3 (7.89%) Documaker
Cloud Services
1 8 (21.05%) Office 365
2 3 (7.89%) Amazon AWS
2 3 (7.89%) GitHub
2 3 (7.89%) IaaS
Communications & Networking
1 11 (28.95%) VPN
2 10 (26.32%) Skype
3 4 (10.53%) DNS
4 3 (7.89%) Cisco IOS
4 3 (7.89%) DHCP
4 3 (7.89%) FTP
4 3 (7.89%) HTTP
4 3 (7.89%) HTTPS
4 3 (7.89%) ICMP
4 3 (7.89%) IMAP
4 3 (7.89%) Internet
4 3 (7.89%) LAN
4 3 (7.89%) POP3
4 3 (7.89%) SMTP
4 3 (7.89%) SNMP
4 3 (7.89%) SSH
4 3 (7.89%) SSL
4 3 (7.89%) TCP/IP
4 3 (7.89%) Telnet
4 3 (7.89%) WPA2
Database & Business Intelligence
1 3 (7.89%) MongoDB
1 3 (7.89%) Oracle Database
1 3 (7.89%) SQL Server
Development Applications
1 3 (7.89%) Gerrit
1 3 (7.89%) Git (software)
1 3 (7.89%) JIRA
1 3 (7.89%) Sonatype Nexus
General
1 3 (7.89%) Finance
Job Titles
1 17 (44.74%) 2nd Line Support
2 15 (39.47%) 2nd Line Engineer
2 15 (39.47%) 2nd Line Support Engineer
2 15 (39.47%) Support Engineer
3 8 (21.05%) Field Engineer
3 8 (21.05%) Field Service Engineer
3 8 (21.05%) Field Support Engineer
4 7 (18.42%) Analyst
4 7 (18.42%) Unified Communications Engineer
5 3 (7.89%) 1st/2nd Line Support
5 3 (7.89%) 1st/2nd Line Support Engineer
5 3 (7.89%) DevOps Engineer
5 3 (7.89%) Senior DevOps
5 3 (7.89%) Senior DevOps Engineer
6 2 (5.26%) Portfolio Analyst
6 2 (5.26%) Project Analyst
6 2 (5.26%) Service Analyst
6 2 (5.26%) Support Analyst
6 2 (5.26%) Technical Architect
6 2 (5.26%) Technical Design Architect
Libraries, Frameworks & Software Standards
1 3 (7.89%) Middleware
1 3 (7.89%) RESTful
1 3 (7.89%) SOAP
1 3 (7.89%) Web Services
1 3 (7.89%) YAML
2 2 (5.26%) SAP PI
3 1 (2.63%) CSS
Miscellaneous
1 9 (23.68%) Analytical Skills
1 9 (23.68%) Data Centre
2 3 (7.89%) Self-Motivation
3 2 (5.26%) Blackberry
3 2 (5.26%) Management Information System
4 1 (2.63%) iPad
4 1 (2.63%) Video Conferencing
Operating Systems
1 20 (52.63%) Windows
2 11 (28.95%) Windows Server
3 3 (7.89%) Android
3 3 (7.89%) CentOS
3 3 (7.89%) Linux
3 3 (7.89%) Red Hat Enterprise Linux
3 3 (7.89%) Solaris
3 3 (7.89%) Windows Server 2008
3 3 (7.89%) Windows Server 2012
4 1 (2.63%) Mac OS
4 1 (2.63%) Windows 10
4 1 (2.63%) Windows 2000
4 1 (2.63%) Windows 7
4 1 (2.63%) Windows XP
Processes & Methodologies
1 19 (50.00%) ITIL
2 15 (39.47%) Service Management
3 13 (34.21%) ITSM
4 10 (26.32%) Incident Management
5 7 (18.42%) Project Management
5 7 (18.42%) Time Management
6 5 (13.16%) Release Management
6 5 (13.16%) Service Delivery
7 4 (10.53%) Disaster Recovery
7 4 (10.53%) Performance Monitoring
8 3 (7.89%) Application Performance Monitoring
8 3 (7.89%) Capacity Planning
8 3 (7.89%) Customer Requirements
8 3 (7.89%) DevOps
8 3 (7.89%) High Availability
8 3 (7.89%) Integration Testing
8 3 (7.89%) ITIL V3
8 3 (7.89%) Network Monitoring
8 3 (7.89%) Root Cause Analysis
8 3 (7.89%) SDLC
Programming Languages
1 5 (13.16%) SQL
2 3 (7.89%) Bash Shell
2 3 (7.89%) JavaScript
2 3 (7.89%) PHP
2 3 (7.89%) PowerShell
2 3 (7.89%) Python
3 2 (5.26%) C
Qualifications
1 3 (7.89%) Cisco Certification
2 2 (5.26%) CCIE
2 2 (5.26%) CCNP
2 2 (5.26%) Degree
3 1 (2.63%) MCP
3 1 (2.63%) MCSE
3 1 (2.63%) Microsoft Certification
Quality Assurance & Compliance
1 3 (7.89%) SLA
2 1 (2.63%) PMO
System Software
1 11 (28.95%) Active Directory
2 3 (7.89%) Docker
2 3 (7.89%) Samba
2 3 (7.89%) VirtualBox
2 3 (7.89%) VMware Infrastructure
Systems Management
1 3 (7.89%) Ansible
1 3 (7.89%) Nagios
1 3 (7.89%) Opscode Chef
1 3 (7.89%) Puppet
1 3 (7.89%) Rancher
1 3 (7.89%) Sysdig
1 3 (7.89%) vRealize
2 1 (2.63%) Microsoft Intune
2 1 (2.63%) ServiceCenter
2 1 (2.63%) Systems Management Server (SMS)
Vendors
1 19 (50.00%) Microsoft
1 19 (50.00%) Remedy
2 7 (18.42%) Sonus
3 6 (15.79%) BMC
3 6 (15.79%) Cisco
4 5 (13.16%) HP
4 5 (13.16%) Oracle
5 3 (7.89%) AppDynamics
5 3 (7.89%) IBM
5 3 (7.89%) Intel
5 3 (7.89%) Juniper
5 3 (7.89%) New Relic
5 3 (7.89%) Palo Alto
5 3 (7.89%) Red Hat
5 3 (7.89%) SAP
5 3 (7.89%) Splunk
5 3 (7.89%) VMware
5 3 (7.89%) WorldPay
6 2 (5.26%) Blue Prism
6 2 (5.26%) ILOG