Period
to 6 June 2020

The table below provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 6 June 2020 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > East of England
6 months to
6 Jun 2020
Same period 2019 Same period 2018
Rank 169 233 288
Rank change year-on-year +64 +55 +43
Permanent jobs citing ServiceNow 30 52 77
As % of all permanent jobs advertised in the East of England 0.75% 0.67% 0.62%
As % of the Vendors category 1.62% 1.49% 1.44%
Number of salaries quoted 14 27 26
Median annual salary £35,000 £29,000 £27,000
Median salary % change year-on-year +20.69% +7.41% -46.00%
10th Percentile £27,500 £26,250 £21,000
90th Percentile £47,250 £66,000 £50,625
England median annual salary £65,000 £55,000 £47,500
% change year-on-year +18.18% +15.79% -9.52%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 1,853 3,497 5,340
As % of all permanent IT jobs advertised in the East of England 46.04% 45.20% 43.20%
Number of salaries quoted 1,345 2,599 4,046
Median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £25,500 £25,750
90th Percentile £71,250 £67,500 £71,250
England median annual salary £52,500 £50,000 £49,000
% change year-on-year +5.00% +2.04% +3.16%

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ServiceNow in the East of England.

Salary trend for ServiceNow in the East of England

ServiceNow
Salary Histogram in the East of England

Salary distribution for jobs citing ServiceNow in the East of England over the 6 months to 6 June 2020.

Salary histogram for ServiceNow in the East of England

ServiceNow
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 6 June 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +60 10 £30,000 +3.45%
Hertfordshire +45 8 £32,500 -40.91%
Essex +1 8 £46,500 +0.54% 1
Norfolk - 3 £35,000 -
Bedfordshire +26 1 £36,000 -4.00%
ServiceNow
England

For the 6 months to 6 June 2020, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ServiceNow.

1 17 (56.67%) Windows
2 16 (53.33%) Microsoft
2 16 (53.33%) Active Directory
3 15 (50.00%) ITIL
4 13 (43.33%) ITSM
5 11 (36.67%) Service Management
5 11 (36.67%) Microsoft Office
5 11 (36.67%) Asset Management
6 8 (26.67%) Agile Software Development
6 8 (26.67%) Office 365
6 8 (26.67%) Oracle
7 7 (23.33%) SQL Server
7 7 (23.33%) Adobe
7 7 (23.33%) VMware
7 7 (23.33%) SQL Server Reporting Services
7 7 (23.33%) Windows 10
8 6 (20.00%) Windows Server
8 6 (20.00%) Self-Motivation
8 6 (20.00%) JIRA
8 6 (20.00%) Apple iOS
8 6 (20.00%) ITIL V3
8 6 (20.00%) Continuous Improvement
8 6 (20.00%) SQL
8 6 (20.00%) Management Information System
9 5 (16.67%) IBM
9 5 (16.67%) Process Management
9 5 (16.67%) SAP
9 5 (16.67%) Oracle Reports
9 5 (16.67%) SharePoint
9 5 (16.67%) ISEB

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (16.67%) SharePoint
2 4 (13.33%) IIS
3 3 (10.00%) Apache
3 3 (10.00%) Confluence
3 3 (10.00%) Tomcat
Applications
1 11 (36.67%) Microsoft Office
2 3 (10.00%) Microsoft Excel
Business Applications
1 3 (10.00%) Dynamics AX
1 3 (10.00%) Dynamics CRM
1 3 (10.00%) NetSuite
1 3 (10.00%) ResourceLink
Cloud Services
1 8 (26.67%) Office 365
2 4 (13.33%) OneDrive
3 3 (10.00%) Azure
3 3 (10.00%) Dynamics 365
3 3 (10.00%) GitHub
4 2 (6.67%) Azure Active Directory
5 1 (3.33%) Akamai
Communications & Networking
1 5 (16.67%) LAN
1 5 (16.67%) WAN
2 4 (13.33%) DHCP
2 4 (13.33%) DNS
2 4 (13.33%) Firewall
3 3 (10.00%) VLAN
4 2 (6.67%) Internet
4 2 (6.67%) TCP/IP
4 2 (6.67%) VPN
4 2 (6.67%) Wireless
Database & Business Intelligence
1 7 (23.33%) SQL Server
1 7 (23.33%) SQL Server Reporting Services
2 5 (16.67%) Oracle Reports
3 3 (10.00%) MySQL
3 3 (10.00%) SQL Server 2008
3 3 (10.00%) SQL Server 2012
3 3 (10.00%) SQL Server 2016
Development Applications
1 6 (20.00%) JIRA
2 3 (10.00%) Bitbucket
2 3 (10.00%) Jenkins
2 3 (10.00%) SonarQube
2 3 (10.00%) Sonatype Nexus
3 1 (3.33%) Eclipse
General
1 3 (10.00%) Retail
Job Titles
1 15 (50.00%) Analyst
2 6 (20.00%) Support Analyst
3 5 (16.67%) Asset Management Analyst
3 5 (16.67%) Software Analyst
4 4 (13.33%) Administrator
4 4 (13.33%) Support Engineer
5 3 (10.00%) Applications Support
5 3 (10.00%) Applications Support Analyst
5 3 (10.00%) Desktop Analyst
5 3 (10.00%) Desktop Support
5 3 (10.00%) Desktop Support Analyst
5 3 (10.00%) Junior
5 3 (10.00%) Junior Analyst
5 3 (10.00%) Junior Applications Support
5 3 (10.00%) Junior Support Analyst
6 2 (6.67%) 2nd Line Support Engineer
6 2 (6.67%) Cyber Defence Analyst
6 2 (6.67%) DevOps Engineer
6 2 (6.67%) ICT Analyst
6 2 (6.67%) IT Support
Libraries, Frameworks & Software Standards
1 3 (10.00%) EDI
Miscellaneous
1 6 (20.00%) Management Information System
1 6 (20.00%) Self-Motivation
2 5 (16.67%) CMDB
3 3 (10.00%) iPad
3 3 (10.00%) iPhone
4 2 (6.67%) Cyber Defence
4 2 (6.67%) Data Centre
4 2 (6.67%) Driving Licence
4 2 (6.67%) Fat Client
4 2 (6.67%) Thin Client
Operating Systems
1 17 (56.67%) Windows
2 7 (23.33%) Windows 10
3 6 (20.00%) Apple iOS
3 6 (20.00%) Windows Server
4 5 (16.67%) Windows 7
4 5 (16.67%) Windows Server 2012
5 4 (13.33%) Android
5 4 (13.33%) Mac OS
5 4 (13.33%) Windows Server 2008
5 4 (13.33%) Windows Server 2016
6 3 (10.00%) Linux
7 1 (3.33%) Windows Server 2003
7 1 (3.33%) Windows Server 2019
Processes & Methodologies
1 15 (50.00%) ITIL
2 13 (43.33%) ITSM
3 11 (36.67%) Asset Management
3 11 (36.67%) Service Management
4 8 (26.67%) Agile Software Development
5 6 (20.00%) Continuous Improvement
5 6 (20.00%) ITIL V3
6 5 (16.67%) Performance Monitoring
6 5 (16.67%) Process Management
6 5 (16.67%) Software Asset Management
6 5 (16.67%) Strategic Roadmap
7 4 (13.33%) Customer Engagement
7 4 (13.33%) Dashboard Development
7 4 (13.33%) Vulnerability Management
7 4 (13.33%) Workflow
8 3 (10.00%) Continuous Delivery
8 3 (10.00%) CRM
8 3 (10.00%) DevOps
8 3 (10.00%) Load Balancing
8 3 (10.00%) Scrum
Programming Languages
1 6 (20.00%) SQL
2 3 (10.00%) Java
2 3 (10.00%) PowerShell
Qualifications
1 5 (16.67%) ISEB
1 5 (16.67%) ISEB Practitioner
2 4 (13.33%) SC Cleared
2 4 (13.33%) Security Cleared
3 2 (6.67%) A+ Certification
3 2 (6.67%) CISMP
4 1 (3.33%) MOS
Quality Assurance & Compliance
1 5 (16.67%) ISO/IEC 19770
2 4 (13.33%) QA
3 1 (3.33%) SLA
System Software
1 16 (53.33%) Active Directory
2 2 (6.67%) VMware Infrastructure
2 2 (6.67%) vSphere
3 1 (3.33%) Hyper-V
Systems Management
1 4 (13.33%) SCCM
2 2 (6.67%) Jamf Pro
2 2 (6.67%) Symantec Endpoint Protection
2 2 (6.67%) Systems Management Server (SMS)
3 1 (3.33%) AirWatch
3 1 (3.33%) Microsoft Intune
Vendors
1 16 (53.33%) Microsoft
2 8 (26.67%) Oracle
3 7 (23.33%) Adobe
3 7 (23.33%) VMware
4 5 (16.67%) Ariba
4 5 (16.67%) IBM
4 5 (16.67%) SAP
4 5 (16.67%) Snow
5 4 (13.33%) Spiceworks
6 3 (10.00%) HP
6 3 (10.00%) hybris
6 3 (10.00%) JD Edwards
6 3 (10.00%) Northgate
7 2 (6.67%) Apple
7 2 (6.67%) Citrix
7 2 (6.67%) Meraki
7 2 (6.67%) Symantec