Period
to 16 October 2019

The table below provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 16 October 2019 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > East of England
6 months to
16 Oct 2019
Same period 2018 Same period 2017
Rank 220 290 335
Rank change year-on-year +70 +45 +2
Permanent jobs citing ServiceNow 53 50 23
As % of all permanent IT jobs advertised in the East of England 0.77% 0.47% 0.20%
As % of the Vendors category 1.58% 1.07% 0.46%
Number of salaries quoted 34 19 16
East of England median annual salary £29,000 £35,000 £50,000
Median salary % change year-on-year -17.14% -30.00% +20.48%
10th Percentile £27,000 £26,150 £23,500
90th Percentile £75,000 £66,500 £56,250
England median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +5.00%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 3,352 4,657 4,989
As % of all permanent IT jobs advertised in the East of England 48.64% 43.74% 42.56%
Number of salaries quoted 2,331 3,366 4,004
East of England median annual salary £45,000 £45,000 £45,000
10th Percentile £25,750 £25,125 £25,000
90th Percentile £70,000 £70,000 £66,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the East of England.

Salary trend for ServiceNow in the East of England

ServiceNow
Salary Histogram in the East of England

The salary distribution of IT jobs citing ServiceNow in the East of England over the 6 months to 16 October 2019.

Salary histogram for ServiceNow in the East of England

ServiceNow
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 16 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +41 22 £29,000 +5.45% 1
Hertfordshire +31 15 £30,000 -14.29% 2
Essex +30 10 £75,000 +3.81% 1
Suffolk +19 3 - -
Bedfordshire - 3 £37,500 - 1
ServiceNow
England

For the 6 months to 16 October 2019, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ServiceNow.

1 40 (75.47%) Windows
2 26 (49.06%) Active Directory
3 25 (47.17%) Microsoft
4 23 (43.40%) ITIL
5 22 (41.51%) Microsoft Office
6 21 (39.62%) ITSM
7 17 (32.08%) Management Information System
7 17 (32.08%) Office 365
8 16 (30.19%) Data Centre
9 14 (26.42%) Windows 10
9 14 (26.42%) VMware
9 14 (26.42%) SCCM
10 13 (24.53%) Continuous Improvement
10 13 (24.53%) A+ Certification
10 13 (24.53%) Mentoring
11 12 (22.64%) OneDrive
11 12 (22.64%) Software Deployment
11 12 (22.64%) Apple
11 12 (22.64%) Systems Management Server (SMS)
11 12 (22.64%) Remedy
11 12 (22.64%) Apple iOS
11 12 (22.64%) Mac OS
12 11 (20.75%) Incident Management
12 11 (20.75%) Problem-Solving
13 10 (18.87%) SLA
14 9 (16.98%) Cisco
14 9 (16.98%) VMware Infrastructure
15 8 (15.09%) Network Security
15 8 (15.09%) Problem Management
15 8 (15.09%) Finance

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.32%) IIS
2 4 (7.55%) SharePoint
2 4 (7.55%) SharePoint 2010
2 4 (7.55%) Skype for Business
3 1 (1.89%) Blackberry Enterprise Server
3 1 (1.89%) MS Exchange
Applications
1 22 (41.51%) Microsoft Office
Business Applications
1 6 (11.32%) Remedy ITSM
2 3 (5.66%) Postilion
Cloud Services
1 17 (32.08%) Office 365
2 12 (22.64%) OneDrive
Communications & Networking
1 8 (15.09%) Network Security
2 6 (11.32%) LAN
2 6 (11.32%) VPN
2 6 (11.32%) WAN
2 6 (11.32%) WLAN
3 5 (9.43%) DNS
3 5 (9.43%) NAS
3 5 (9.43%) SAN
3 5 (9.43%) VSAN
4 4 (7.55%) DHCP
4 4 (7.55%) Skype
5 3 (5.66%) Cisco ASA
5 3 (5.66%) Cisco IOS
5 3 (5.66%) Firewall
6 2 (3.77%) Internet
6 2 (3.77%) WebEx
7 1 (1.89%) BGP
7 1 (1.89%) FabricPath
7 1 (1.89%) OSPF
7 1 (1.89%) Wi-Fi
General
1 8 (15.09%) Finance
2 2 (3.77%) Publishing
Job Titles
1 12 (22.64%) Desktop Engineer
2 11 (20.75%) Analyst
3 10 (18.87%) 2nd Line Support
4 7 (13.21%) Support Analyst
5 6 (11.32%) 1st/2nd Line Support
5 6 (11.32%) 1st/2nd Line Support Engineer
5 6 (11.32%) 2nd Line Engineer
5 6 (11.32%) 2nd Line Support Engineer
5 6 (11.32%) Applications Support
5 6 (11.32%) Applications Support Analyst
5 6 (11.32%) Field Engineer
5 6 (11.32%) Field Service Engineer
5 6 (11.32%) Field Support Engineer
5 6 (11.32%) Support Engineer
6 5 (9.43%) Consultant
6 5 (9.43%) Service Analyst
7 4 (7.55%) Developer
7 4 (7.55%) ServiceNow Developer
8 3 (5.66%) Service Desk Analyst
8 3 (5.66%) Technical Consultant
Miscellaneous
1 17 (32.08%) Management Information System
2 16 (30.19%) Data Centre
3 6 (11.32%) Linux Command Line
4 5 (9.43%) Enterprise Storage
4 5 (9.43%) Replication
5 3 (5.66%) EPoS
5 3 (5.66%) User Experience
6 1 (1.89%) Analytical Skills
6 1 (1.89%) iPhone
6 1 (1.89%) IVR
6 1 (1.89%) Self-Motivation
6 1 (1.89%) Smartphone
Operating Systems
1 40 (75.47%) Windows
2 14 (26.42%) Windows 10
3 12 (22.64%) Apple iOS
3 12 (22.64%) Mac OS
4 6 (11.32%) Windows 7
4 6 (11.32%) Windows Server
5 5 (9.43%) Unix
6 4 (7.55%) Windows 8
7 2 (3.77%) Windows XP
8 1 (1.89%) Linux
Processes & Methodologies
1 23 (43.40%) ITIL
2 21 (39.62%) ITSM
3 13 (24.53%) Continuous Improvement
3 13 (24.53%) Mentoring
4 12 (22.64%) Software Deployment
5 11 (20.75%) Incident Management
5 11 (20.75%) Problem-Solving
6 8 (15.09%) Change Management
6 8 (15.09%) Problem Management
6 8 (15.09%) Service Management
7 6 (11.32%) Data Analysis
7 6 (11.32%) Enterprise Architecture
7 6 (11.32%) ITIL V3
8 5 (9.43%) Capacity Management
8 5 (9.43%) Capacity Planning
8 5 (9.43%) Performance Analysis
8 5 (9.43%) Performance Monitoring
8 5 (9.43%) Release Management
8 5 (9.43%) Strategic Planning
8 5 (9.43%) Validation
Programming Languages
1 6 (11.32%) SQL
2 5 (9.43%) Perl
3 3 (5.66%) T-SQL
4 1 (1.89%) Java
4 1 (1.89%) JavaScript
Qualifications
1 13 (24.53%) A+ Certification
2 6 (11.32%) Cisco Certification
3 5 (9.43%) VMware Certified Professional (VCP)
4 1 (1.89%) ITIL Certification
4 1 (1.89%) MCITP
4 1 (1.89%) MCSA
4 1 (1.89%) MCSE
4 1 (1.89%) Microsoft Certification
Quality Assurance & Compliance
1 10 (18.87%) SLA
System Software
1 26 (49.06%) Active Directory
2 9 (16.98%) VMware Infrastructure
3 5 (9.43%) vSphere
4 4 (7.55%) Hyper-V
Systems Management
1 14 (26.42%) SCCM
2 12 (22.64%) Systems Management Server (SMS)
3 5 (9.43%) Avamar
3 5 (9.43%) Backup Exec
3 5 (9.43%) EMC NetWorker
3 5 (9.43%) vCenter Server
4 2 (3.77%) Nagios
4 2 (3.77%) SCOM
Vendors
1 25 (47.17%) Microsoft
2 14 (26.42%) VMware
3 12 (22.64%) Apple
3 12 (22.64%) Remedy
4 9 (16.98%) Cisco
5 5 (9.43%) Dell
5 5 (9.43%) EMC
5 5 (9.43%) Infoblox
5 5 (9.43%) Meraki
5 5 (9.43%) Veeam
5 5 (9.43%) Zscaler
6 3 (5.66%) SolarWinds
7 2 (3.77%) CheckPoint
7 2 (3.77%) Juniper
7 2 (3.77%) Palo Alto
8 1 (1.89%) Citrix