Period
to 24 January 2022

The table below provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 24 January 2022 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > East of England
6 months to
24 Jan 2022
Same period 2021 Same period 2020
Rank 186 140 230
Rank change year-on-year -46 +90 +57
Permanent jobs citing ServiceNow 65 12 31
As % of all permanent jobs advertised in the East of England 1.11% 0.50% 0.51%
As % of the Vendors category 2.86% 1.22% 1.10%
Number of salaries quoted 38 6 23
10th Percentile - £32,250 £27,000
25th Percentile £31,250 - £28,500
Median annual salary (50th Percentile) £57,500 £45,000 £30,000
Median % change year-on-year +27.78% +50.00% -35.14%
75th Percentile £70,688 - £40,250
90th Percentile £87,500 £48,750 £76,600
England median annual salary £52,500 £55,000 £57,500
% change year-on-year -4.55% -4.35% +4.55%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 2,271 983 2,828
As % of all permanent IT jobs advertised in the East of England 38.61% 40.84% 46.32%
Number of salaries quoted 1,156 743 1,943
10th Percentile £25,000 £27,500 £26,250
25th Percentile £31,250 £35,000 £33,500
Median annual salary (50th Percentile) £45,000 £45,000 £45,000
75th Percentile £60,000 £60,000 £60,000
90th Percentile £70,000 £72,500 £72,500
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ServiceNow in the East of England.

Salary trend for ServiceNow in the East of England

ServiceNow
Salary Histogram in the East of England

Salary distribution for jobs citing ServiceNow in the East of England over the 6 months to 24 January 2022.

Salary histogram for ServiceNow in the East of England

ServiceNow
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 24 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -53 31 £32,500 - 16
Cambridgeshire -35 22 £20,000 -42.86% 3
Essex +3 12 £60,000 +33.33% 3
ServiceNow
England

For the 6 months to 24 January 2022, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ServiceNow.

1 34 (52.31%) Microsoft
2 33 (50.77%) Active Directory
3 31 (47.69%) ITSM
4 29 (44.62%) ITIL
5 20 (30.77%) Social Skills
6 19 (29.23%) PowerShell
6 19 (29.23%) Windows
7 18 (27.69%) Oracle
7 18 (27.69%) Remedy
7 18 (27.69%) Project Management
8 17 (26.15%) Microsoft Certification
8 17 (26.15%) Mac OS
8 17 (26.15%) Problem-Solving
8 17 (26.15%) ITIL Foundation Certificate
9 16 (24.62%) Microsoft Office
9 16 (24.62%) VPN
10 15 (23.08%) DNS
10 15 (23.08%) Data Centre
10 15 (23.08%) Windows Server
11 14 (21.54%) DHCP
12 12 (18.46%) Change Management
13 9 (13.85%) Finance
14 8 (12.31%) Java
15 7 (10.77%) ITIL Certification
15 7 (10.77%) Incident Management
15 7 (10.77%) Customer Requirements
16 6 (9.23%) AWS
16 6 (9.23%) JIRA
16 6 (9.23%) Tandem
16 6 (9.23%) Agile Software Development

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.15%) Confluence
2 2 (3.08%) Apache Spark
3 1 (1.54%) WildFly
Applications
1 16 (24.62%) Microsoft Office
Business Applications
1 3 (4.62%) Remedy ITSM
Cloud Services
1 6 (9.23%) AWS
2 4 (6.15%) AWS CloudFormation
2 4 (6.15%) Azure
3 2 (3.08%) Amazon CloudWatch
3 2 (3.08%) Amazon EKS
3 2 (3.08%) Amazon EMR
3 2 (3.08%) Amazon Kinesis
3 2 (3.08%) Amazon SageMaker
3 2 (3.08%) Amazon SQS
3 2 (3.08%) AWS CloudTrail
3 2 (3.08%) AWS Lambda
3 2 (3.08%) Azure Cosmos DB
3 2 (3.08%) Azure Data Factory
3 2 (3.08%) Azure Event Grid
3 2 (3.08%) Azure Functions
3 2 (3.08%) Azure Machine Learning
3 2 (3.08%) Azure Monitor
3 2 (3.08%) Azure Service Bus
3 2 (3.08%) Azure Synapse Analytics
3 2 (3.08%) Serverless
Communications & Networking
1 16 (24.62%) VPN
2 15 (23.08%) DNS
3 14 (21.54%) DHCP
4 3 (4.62%) HTTP
4 3 (4.62%) HTTPS
4 3 (4.62%) SSH
5 2 (3.08%) Cisco IPT
6 1 (1.54%) BGP
6 1 (1.54%) Cisco ASA
6 1 (1.54%) Cisco IOS
6 1 (1.54%) Cisco Nexus
6 1 (1.54%) FabricPath
6 1 (1.54%) Firewall
6 1 (1.54%) Internet
6 1 (1.54%) Network Security
6 1 (1.54%) OSPF
6 1 (1.54%) SAN
6 1 (1.54%) SD-WAN
6 1 (1.54%) Wi-Fi
6 1 (1.54%) Wireless
Database & Business Intelligence
1 2 (3.08%) Amazon Athena
1 2 (3.08%) Amazon DynamoDB
1 2 (3.08%) Amazon RDS
1 2 (3.08%) Amazon Redshift
1 2 (3.08%) Big Data
1 2 (3.08%) Data Lake
1 2 (3.08%) Electronic Patient Records
1 2 (3.08%) NoSQL
1 2 (3.08%) RDBMS
1 2 (3.08%) Relational Database
Development Applications
1 6 (9.23%) JIRA
2 5 (7.69%) Git (software)
3 3 (4.62%) Bitbucket
4 2 (3.08%) Jenkins
4 2 (3.08%) kappa
General
1 20 (30.77%) Social Skills
2 9 (13.85%) Finance
3 2 (3.08%) Electronics
3 2 (3.08%) Inclusion and Diversity
3 2 (3.08%) Law
4 1 (1.54%) Advertising
4 1 (1.54%) Front Office
4 1 (1.54%) Public Sector
4 1 (1.54%) Publishing
Job Titles
1 22 (33.85%) Support Engineer
2 15 (23.08%) 2nd Line Engineer
2 15 (23.08%) 2nd Line Support
2 15 (23.08%) 2nd Line Support Engineer
2 15 (23.08%) Field Engineer
2 15 (23.08%) Field Service Engineer
2 15 (23.08%) Field Support Engineer
3 11 (16.92%) Service Desk Specialist
4 8 (12.31%) Architect
4 8 (12.31%) Change Manager
5 7 (10.77%) Incident Manager
5 7 (10.77%) IT Change Manager
5 7 (10.77%) IT Manager
5 7 (10.77%) Technical Architect
6 6 (9.23%) Desktop Engineer
6 6 (9.23%) Desktop Support
6 6 (9.23%) Desktop Support Engineer
7 3 (4.62%) Analyst
7 3 (4.62%) Developer
7 3 (4.62%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 5 (7.69%) RESTful
2 4 (6.15%) JSON
2 4 (6.15%) Web Services
3 3 (4.62%) Regular Expression
3 3 (4.62%) XML
4 2 (3.08%) AngularJS
4 2 (3.08%) Kafka
4 2 (3.08%) REST
5 1 (1.54%) CSS
5 1 (1.54%) HTML
5 1 (1.54%) LDAP
5 1 (1.54%) RabbitMQ
5 1 (1.54%) SOAP
5 1 (1.54%) Spring Boot
5 1 (1.54%) Twitter Bootstrap
Miscellaneous
1 15 (23.08%) Data Centre
2 6 (9.23%) Tandem
3 2 (3.08%) CMDB
3 2 (3.08%) Life Science
3 2 (3.08%) Public Cloud
4 1 (1.54%) IVR
4 1 (1.54%) Linux Command Line
4 1 (1.54%) Management Information System
Operating Systems
1 19 (29.23%) Windows
2 17 (26.15%) Mac OS
3 15 (23.08%) Windows Server
4 5 (7.69%) Linux
5 1 (1.54%) Windows 10
5 1 (1.54%) Windows 7
Processes & Methodologies
1 31 (47.69%) ITSM
2 29 (44.62%) ITIL
3 18 (27.69%) Project Management
4 17 (26.15%) Problem-Solving
5 12 (18.46%) Change Management
6 7 (10.77%) Customer Requirements
6 7 (10.77%) Incident Management
7 6 (9.23%) Agile Software Development
8 5 (7.69%) Continuous Improvement
8 5 (7.69%) DevOps
8 5 (7.69%) Service Management
9 3 (4.62%) Analytics
9 3 (4.62%) Conversational UI
9 3 (4.62%) Design Thinking
9 3 (4.62%) Machine Learning
9 3 (4.62%) Microservices
9 3 (4.62%) Natural Language Processing
9 3 (4.62%) Scrum
9 3 (4.62%) SDLC
9 3 (4.62%) Service Delivery
Programming Languages
1 19 (29.23%) PowerShell
2 8 (12.31%) Java
3 5 (7.69%) Bash
3 5 (7.69%) SQL
4 4 (6.15%) Python
5 3 (4.62%) Groovy
5 3 (4.62%) Shell Script
6 2 (3.08%) C#
6 2 (3.08%) JavaScript
6 2 (3.08%) Scala
7 1 (1.54%) C
7 1 (1.54%) PL/SQL
Qualifications
1 17 (26.15%) ITIL Foundation Certificate
1 17 (26.15%) Microsoft Certification
2 7 (10.77%) ITIL Certification
3 3 (4.62%) Cisco Certification
4 2 (3.08%) (ISC)2 CCSP
4 2 (3.08%) AWS Certification
4 2 (3.08%) CCSP
4 2 (3.08%) CISSP
5 1 (1.54%) CCIE
5 1 (1.54%) CCNA
Quality Assurance & Compliance
1 1 (1.54%) GRC
1 1 (1.54%) SLA
System Software
1 33 (50.77%) Active Directory
2 3 (4.62%) VirtualBox
2 3 (4.62%) VMware Infrastructure
3 2 (3.08%) Docker
Systems Management
1 2 (3.08%) Kubernetes
1 2 (3.08%) Opscode Chef
1 2 (3.08%) Puppet
1 2 (3.08%) Terraform
2 1 (1.54%) Ansible
2 1 (1.54%) Single Sign-On
Vendors
1 34 (52.31%) Microsoft
2 18 (27.69%) Oracle
2 18 (27.69%) Remedy
3 3 (4.62%) Atlassian
3 3 (4.62%) VMware
4 2 (3.08%) BMC
4 2 (3.08%) Databricks
5 1 (1.54%) Cisco
5 1 (1.54%) Citrix
5 1 (1.54%) Computacenter
5 1 (1.54%) F5
5 1 (1.54%) IBM
5 1 (1.54%) Juniper
5 1 (1.54%) Okta
5 1 (1.54%) Palo Alto
5 1 (1.54%) SolarWinds