Period
to 19 January 2019

The table below provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 19 January 2019 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > East of England
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 283 330 338
Rank change year-on-year +47 +8 -5
Permanent jobs citing ServiceNow 39 23 25
As % of all permanent IT jobs advertised in the East of England 0.41% 0.19% 0.20%
As % of the Vendors category 0.92% 0.47% 0.49%
Number of salaries quoted 24 9 20
East of England median annual salary £45,000 £26,500 £50,000
Median salary % change year-on-year +69.81% -47.00% +5.26%
10th Percentile £26,250 £21,000 £31,125
90th Percentile £63,875 £55,000 £62,500
England median annual salary £54,500 £51,500 £52,500
% change year-on-year +5.83% -1.90% +10.53%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,260 4,911 5,134
As % of all permanent IT jobs advertised in the East of England 45.28% 41.34% 41.40%
Number of salaries quoted 3,076 3,884 4,045
East of England median annual salary £45,000 £45,000 £45,000
10th Percentile £25,000 £25,000 £26,250
90th Percentile £70,000 £71,250 £68,750
England median annual salary £50,000 £47,500 £46,924
% change year-on-year +5.26% +1.23% +4.28%

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the East of England.

Salary trend for ServiceNow in the East of England

ServiceNow
Salary Histogram in the East of England

The salary distribution of IT jobs citing ServiceNow in the East of England over the 6 months to 19 January 2019.

Salary histogram for ServiceNow in the East of England

ServiceNow
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 19 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +48 24 £35,000 -30.00% 2
Essex +29 10 £59,500 - 1
Bedfordshire - 3 £37,500 - 4
Cambridgeshire +14 2 £27,500 +30.95%
ServiceNow
England

For the 6 months to 19 January 2019, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ServiceNow.

1 22 (56.41%) ITIL
2 17 (43.59%) Windows
3 16 (41.03%) Microsoft
4 15 (38.46%) Remedy
5 14 (35.90%) Microsoft Office
5 14 (35.90%) Service Management
6 12 (30.77%) ITSM
7 11 (28.21%) Cisco
8 10 (25.64%) Time Management
8 10 (25.64%) Skype for Business
8 10 (25.64%) Skype
9 8 (20.51%) Analytical Skills
9 8 (20.51%) Palo Alto
9 8 (20.51%) Remedy ITSM
9 8 (20.51%) Incident Management
9 8 (20.51%) Juniper
10 7 (17.95%) Active Directory
10 7 (17.95%) VPN
10 7 (17.95%) SLA
10 7 (17.95%) Project Management
10 7 (17.95%) ITIL V3
10 7 (17.95%) Sonus
10 7 (17.95%) Office 365
10 7 (17.95%) Regulatory Compliance
11 6 (15.38%) Self-Motivation
11 6 (15.38%) Data Centre
11 6 (15.38%) Cisco IOS
11 6 (15.38%) Network Security
11 6 (15.38%) Cisco ASA
11 6 (15.38%) Firewall

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (25.64%) Skype for Business
2 3 (7.69%) SharePoint
Applications
1 14 (35.90%) Microsoft Office
2 3 (7.69%) Microsoft Excel
3 1 (2.56%) Microsoft PowerPoint
Business Applications
1 8 (20.51%) Remedy ITSM
Cloud Services
1 7 (17.95%) Office 365
Communications & Networking
1 10 (25.64%) Skype
2 7 (17.95%) VPN
3 6 (15.38%) Cisco ASA
3 6 (15.38%) Cisco IOS
3 6 (15.38%) Firewall
3 6 (15.38%) LAN
3 6 (15.38%) Network Security
4 5 (12.82%) Internet
4 5 (12.82%) WAN
4 5 (12.82%) Wireless
5 4 (10.26%) Wi-Fi
5 4 (10.26%) WLAN
6 3 (7.69%) BGP
6 3 (7.69%) Cisco Nexus
6 3 (7.69%) DNS
6 3 (7.69%) Ethernet
6 3 (7.69%) FabricPath
6 3 (7.69%) OSPF
6 3 (7.69%) VoIP
6 3 (7.69%) WebEx
General
1 4 (10.26%) Retail
1 4 (10.26%) Telecoms
2 3 (7.69%) Finance
Job Titles
1 14 (35.90%) 2nd Line Support
2 12 (30.77%) 2nd Line Engineer
2 12 (30.77%) 2nd Line Support Engineer
2 12 (30.77%) Support Engineer
3 7 (17.95%) Unified Communications Engineer
4 5 (12.82%) Consultant
4 5 (12.82%) Field Engineer
4 5 (12.82%) Field Service Engineer
4 5 (12.82%) Field Support Engineer
5 4 (10.26%) Analyst
5 4 (10.26%) Network Engineer
6 3 (7.69%) Network Security Engineer
6 3 (7.69%) Security Engineer
6 3 (7.69%) Technical Design Authority
7 2 (5.13%) Cisco Engineer
7 2 (5.13%) Cisco Network Engineer
7 2 (5.13%) Cisco Security Engineer
7 2 (5.13%) Portfolio Analyst
7 2 (5.13%) Senior Data Warehouse Specialist
7 2 (5.13%) Technical Design Architect
Libraries, Frameworks & Software Standards
1 1 (2.56%) SAP PI
Miscellaneous
1 8 (20.51%) Analytical Skills
2 6 (15.38%) Data Centre
2 6 (15.38%) Self-Motivation
3 4 (10.26%) Life Science
4 3 (7.69%) IVR
4 3 (7.69%) Linux Command Line
4 3 (7.69%) Management Information System
5 2 (5.13%) Blackberry
5 2 (5.13%) Video Conferencing
Operating Systems
1 17 (43.59%) Windows
2 5 (12.82%) Windows Server
3 3 (7.69%) Linux
Processes & Methodologies
1 22 (56.41%) ITIL
2 14 (35.90%) Service Management
3 12 (30.77%) ITSM
4 10 (25.64%) Time Management
5 8 (20.51%) Incident Management
6 7 (17.95%) ITIL V3
6 7 (17.95%) Project Management
6 7 (17.95%) Regulatory Compliance
7 5 (12.82%) Change Management
8 4 (10.26%) Business Continuity
8 4 (10.26%) Data Privacy
8 4 (10.26%) Information Security
8 4 (10.26%) Programme Management
8 4 (10.26%) Risk Management
8 4 (10.26%) Security Operations
8 4 (10.26%) Six Sigma
9 3 (7.69%) Change Control
9 3 (7.69%) Fault Analysis
9 3 (7.69%) Mentoring
9 3 (7.69%) Network Monitoring
Programming Languages
1 1 (2.56%) C
1 1 (2.56%) SQL
Qualifications
1 5 (12.82%) Cisco Certification
2 4 (10.26%) CGEIT
2 4 (10.26%) CISA
2 4 (10.26%) CISM
2 4 (10.26%) CISSP
2 4 (10.26%) MBA
3 2 (5.13%) CCIE
3 2 (5.13%) CCNP
3 2 (5.13%) Degree
3 2 (5.13%) ITIL Certification
Quality Assurance & Compliance
1 7 (17.95%) SLA
2 4 (10.26%) GxP
2 4 (10.26%) HIPAA
2 4 (10.26%) ISO 22301
2 4 (10.26%) ISO/IEC 27001
2 4 (10.26%) PCI DSS
2 4 (10.26%) Sarbanes-Oxley
3 1 (2.56%) PMO
System Software
1 7 (17.95%) Active Directory
Systems Management
1 4 (10.26%) RSA Archer
2 1 (2.56%) SolarWinds Orion
2 1 (2.56%) TrustSec
Vendors
1 16 (41.03%) Microsoft
2 15 (38.46%) Remedy
3 11 (28.21%) Cisco
4 8 (20.51%) Juniper
4 8 (20.51%) Palo Alto
5 7 (17.95%) Sonus
6 4 (10.26%) SolarWinds
7 3 (7.69%) CheckPoint
7 3 (7.69%) SAP
8 2 (5.13%) Apple
8 2 (5.13%) BMC
8 2 (5.13%) Google
8 2 (5.13%) HP
9 1 (2.56%) Blue Prism
9 1 (2.56%) ILOG
9 1 (2.56%) Infoblox
9 1 (2.56%) Oracle
9 1 (2.56%) Riverbed