Period
to 17 November 2017

The table below provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > East of England
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 337 336 368
Rank change year-on-year -1 +32 +15
Permanent jobs citing ServiceNow 17 26 31
As % of all permanent IT jobs advertised in the East of England 0.14% 0.20% 0.20%
As % of the Vendors category 0.34% 0.47% 0.45%
Number of salaries quoted 12 17 25
East of England median annual salary £47,000 £50,000 £45,000
Median salary % change year-on-year -6.00% +11.11% -5.26%
10th Percentile £22,500 £19,250 £21,350
90th Percentile £56,250 £62,500 £63,750
England median annual salary £52,500 £52,500 £46,500
% change year-on-year - +12.90% +3.33%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5006 5576 6843
As % of all permanent IT jobs advertised in the East of England 41.66% 42.05% 44.49%
Number of salaries quoted 4024 4451 5486
East of England median annual salary £45,000 £45,000 £45,000
10th Percentile £25,000 £26,250 £25,750
90th Percentile £67,500 £68,750 £65,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the East of England.

Salary trend for ServiceNow in the East of England

ServiceNow
Salary Histogram in the East of England

The salary distribution of IT jobs citing ServiceNow in the East of England over the 6 months to 17 November 2017.

Salary histogram for ServiceNow in the East of England

ServiceNow
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +28 8 £52,500 -12.50%
Hertfordshire -8 3 £30,000 -50.00%
Suffolk - 3 £26,500 -
Essex +15 2 - -
Cambridgeshire - 1 £36,500 - 1
ServiceNow
England

For the 6 months to 17 November 2017, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for ServiceNow.

1 11 (64.71%) Service Management
2 10 (58.82%) Remedy
3 8 (47.06%) ITIL
3 8 (47.06%) ITSM
4 6 (35.29%) Incident Management
4 6 (35.29%) Remedy ITSM
4 6 (35.29%) Analytical Skills
5 5 (29.41%) People Management
5 5 (29.41%) Workflow Management
5 5 (29.41%) Workflow
5 5 (29.41%) Finance
5 5 (29.41%) Windows
6 4 (23.53%) Microsoft
6 4 (23.53%) Windows Server
7 3 (17.65%) Project Management
7 3 (17.65%) IIS
7 3 (17.65%) Web Services
7 3 (17.65%) Stakeholder Management
7 3 (17.65%) Agile Software Development
8 2 (11.76%) Retail
8 2 (11.76%) .NET Framework
8 2 (11.76%) JSON
8 2 (11.76%) CMDB
8 2 (11.76%) Cloud Computing
8 2 (11.76%) Management Information System
8 2 (11.76%) MKS
8 2 (11.76%) Service Delivery
8 2 (11.76%) XML
8 2 (11.76%) Microsoft Office
8 2 (11.76%) Linux

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) IIS
2 1 (5.88%) OpenStack
Applications
1 2 (11.76%) Microsoft Excel
1 2 (11.76%) Microsoft Office
1 2 (11.76%) MS Visio
Business Applications
1 6 (35.29%) Remedy ITSM
Cloud Services
1 2 (11.76%) Cloud Computing
2 1 (5.88%) Amazon AWS
2 1 (5.88%) CloudBees
2 1 (5.88%) Microsoft Azure
2 1 (5.88%) Office 365
2 1 (5.88%) OpenShift
Communications & Networking
1 1 (5.88%) Remote Desktop
1 1 (5.88%) TCP/IP
1 1 (5.88%) VPN
1 1 (5.88%) VSAN
Database & Business Intelligence
1 2 (11.76%) SQL Server
Development Applications
1 2 (11.76%) Subversion
2 1 (5.88%) Atlassian Bamboo
2 1 (5.88%) Git (software)
2 1 (5.88%) Jenkins
General
1 5 (29.41%) Finance
2 2 (11.76%) Retail
Job Titles
1 6 (35.29%) Service Manager
2 5 (29.41%) Service Desk Manager
3 3 (17.65%) Project Manager
3 3 (17.65%) Service Management Manager
3 3 (17.65%) Service Management Project Manager
4 2 (11.76%) Applications Developer
4 2 (11.76%) Applications Support
4 2 (11.76%) Developer
4 2 (11.76%) ITSM Specialist
4 2 (11.76%) Service Management Specialist
5 1 (5.88%) 2nd Line Support
5 1 (5.88%) 2nd Line Support Engineer
5 1 (5.88%) Analyst
5 1 (5.88%) Delivery Manager
5 1 (5.88%) Field Engineer
5 1 (5.88%) Field Service Engineer
5 1 (5.88%) Field Support Engineer
5 1 (5.88%) Principal Consultant
5 1 (5.88%) Services Delivery Manager
5 1 (5.88%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (17.65%) Web Services
2 2 (11.76%) .NET
2 2 (11.76%) .NET Framework
2 2 (11.76%) JSON
2 2 (11.76%) Middleware
2 2 (11.76%) Node.js
2 2 (11.76%) SOAP
2 2 (11.76%) XML
3 1 (5.88%) SAP PI
Miscellaneous
1 6 (35.29%) Analytical Skills
2 2 (11.76%) CMDB
2 2 (11.76%) Management Information System
3 1 (5.88%) Data Centre
3 1 (5.88%) Hybrid Cloud
3 1 (5.88%) Public Cloud
Operating Systems
1 5 (29.41%) Windows
2 4 (23.53%) Windows Server
3 2 (11.76%) Linux
4 1 (5.88%) Windows 10
4 1 (5.88%) Windows 7
Processes & Methodologies
1 11 (64.71%) Service Management
2 8 (47.06%) ITIL
2 8 (47.06%) ITSM
3 6 (35.29%) Incident Management
4 5 (29.41%) People Management
4 5 (29.41%) Workflow
4 5 (29.41%) Workflow Management
5 3 (17.65%) Agile Software Development
5 3 (17.65%) Project Management
5 3 (17.65%) Stakeholder Management
6 2 (11.76%) DevOps
6 2 (11.76%) Process Improvement
6 2 (11.76%) SDLC
6 2 (11.76%) Service Delivery
7 1 (5.88%) Change Management
7 1 (5.88%) Customer Requirements
7 1 (5.88%) IT Asset Management
7 1 (5.88%) Migration
7 1 (5.88%) Presales
7 1 (5.88%) Robotic Process Automation
Programming Languages
1 2 (11.76%) C#
1 2 (11.76%) Java
1 2 (11.76%) JavaScript
1 2 (11.76%) Scala
2 1 (5.88%) C
2 1 (5.88%) Go
2 1 (5.88%) Python
2 1 (5.88%) Ruby
2 1 (5.88%) SQL
Qualifications
1 2 (11.76%) ITIL Foundation Certificate
2 1 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 2 (11.76%) Virtual Machines
2 1 (5.88%) Active Directory
2 1 (5.88%) Docker
2 1 (5.88%) VMware Infrastructure
2 1 (5.88%) VMware NSX
2 1 (5.88%) vSphere
Systems Management
1 1 (5.88%) Ansible
1 1 (5.88%) Kubernetes
1 1 (5.88%) Opscode Chef
1 1 (5.88%) Puppet
1 1 (5.88%) SCCM
1 1 (5.88%) vRealize
Vendors
1 10 (58.82%) Remedy
2 4 (23.53%) Microsoft
3 2 (11.76%) MKS
3 2 (11.76%) Splunk
4 1 (5.88%) Atlassian
4 1 (5.88%) Blue Prism
4 1 (5.88%) ILOG
4 1 (5.88%) Oracle
4 1 (5.88%) Red Hat
4 1 (5.88%) SaltStack
4 1 (5.88%) SAP
4 1 (5.88%) VMware