Period
to 13 June 2021

The table below provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 13 June 2021 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > East of England
6 months to
13 Jun 2021
Same period 2020 Same period 2019
Rank 161 175 232
Rank change year-on-year +14 +57 +53
Permanent jobs citing ServiceNow 49 31 52
As % of all permanent jobs advertised in the East of England 1.12% 0.80% 0.68%
As % of the Vendors category 2.58% 1.78% 1.51%
Number of salaries quoted 23 17 29
10th Percentile £34,500 £27,500 £26,250
25th Percentile £45,125 £30,000 £28,500
Median annual salary (50th Percentile) £65,000 £32,500 £29,000
Median % change year-on-year +100.00% +12.07% +7.41%
75th Percentile £87,500 £36,500 £38,750
90th Percentile " £47,250 £68,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% +15.79%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 1,902 1,738 3,443
As % of all permanent IT jobs advertised in the East of England 43.56% 44.84% 44.90%
Number of salaries quoted 1,025 1,293 2,595
10th Percentile £28,187 £26,500 £25,500
25th Percentile £36,250 £34,000 £32,500
Median annual salary (50th Percentile) £50,000 £45,000 £45,000
Median % change year-on-year +11.11% - -
75th Percentile £63,750 £59,000 £58,750
90th Percentile £77,500 £70,000 £67,500
England median annual salary £53,000 £52,500 £50,000
% change year-on-year +0.95% +5.00% +1.01%

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ServiceNow in the East of England.

Salary trend for ServiceNow in the East of England

ServiceNow
Salary Histogram in the East of England

Salary distribution for jobs citing ServiceNow in the East of England over the 6 months to 13 June 2021.

Salary histogram for ServiceNow in the East of England

ServiceNow
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 13 June 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +26 29 £85,000 +161.54% 3
Essex +5 12 £62,500 +66.67% 1
Cambridgeshire -20 8 £20,000 -33.33% 2
ServiceNow
England

For the 6 months to 13 June 2021, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ServiceNow.

1 26 (53.06%) IBM
2 25 (51.02%) ITIL
3 24 (48.98%) Agile Software Development
4 22 (44.90%) Problem-Solving
5 20 (40.82%) Social Skills
6 19 (38.78%) Microsoft
7 18 (36.73%) Microsoft 365
8 15 (30.61%) Root Cause Analysis
8 15 (30.61%) Skype for Business
8 15 (30.61%) COBIT
8 15 (30.61%) Contract Negotiation
8 15 (30.61%) Conflict Resolution
8 15 (30.61%) GDPR
8 15 (30.61%) IBM BigFix
8 15 (30.61%) Decision-Making
8 15 (30.61%) User Experience
8 15 (30.61%) Skype
8 15 (30.61%) Salesforce.com
8 15 (30.61%) Data Analysis
8 15 (30.61%) Change Management
9 11 (22.45%) Customer Requirements
10 9 (18.37%) Java
10 9 (18.37%) MySQL
10 9 (18.37%) Oracle
10 9 (18.37%) Scrum
10 9 (18.37%) Spring
10 9 (18.37%) Maven
10 9 (18.37%) TDD
10 9 (18.37%) Microservices
10 9 (18.37%) Ansible

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (30.61%) Skype for Business
2 9 (18.37%) Confluence
3 8 (16.33%) Elasticsearch
Applications
1 7 (14.29%) Microsoft Office
Business Applications
1 2 (4.08%) Remedy ITSM
Cloud Services
1 18 (36.73%) Microsoft 365
2 6 (12.24%) AWS
3 2 (4.08%) Google Workspace
Communications & Networking
1 15 (30.61%) Skype
2 8 (16.33%) HTTP
3 3 (6.12%) Firewall
3 3 (6.12%) Wi-Fi
4 2 (4.08%) ADSL
4 2 (4.08%) Internet
4 2 (4.08%) MPLS
4 2 (4.08%) VPN
Database & Business Intelligence
1 9 (18.37%) MySQL
2 7 (14.29%) Relational Database
3 2 (4.08%) GIS
Development Applications
1 9 (18.37%) Cucumber
1 9 (18.37%) GitLab
1 9 (18.37%) Jenkins
1 9 (18.37%) JIRA
1 9 (18.37%) Maven
General
1 20 (40.82%) Social Skills
2 7 (14.29%) Public Sector
3 2 (4.08%) Retail
4 1 (2.04%) Law
Job Titles
1 15 (30.61%) Consultant
2 10 (20.41%) Architect
3 9 (18.37%) Technical Architect
4 7 (14.29%) Support Engineer
5 6 (12.24%) Developer
6 5 (10.20%) Analyst
6 5 (10.20%) ServiceNow Developer
7 3 (6.12%) Desktop Support
7 3 (6.12%) Service Analyst
7 3 (6.12%) Service Desk Analyst
7 3 (6.12%) Support Analyst
8 2 (4.08%) 1st Line Service Desk Analyst
8 2 (4.08%) 1st Line Support
8 2 (4.08%) 1st Line Support Analyst
8 2 (4.08%) AS400 Operator
8 2 (4.08%) Help Desk Operator
8 2 (4.08%) Java Engineer
8 2 (4.08%) Senior Analyst
8 2 (4.08%) Service Desk Support
8 2 (4.08%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 9 (18.37%) RabbitMQ
1 9 (18.37%) Spring
1 9 (18.37%) Spring Boot
2 8 (16.33%) Elastic Stack
2 8 (16.33%) JMS
2 8 (16.33%) REST
2 8 (16.33%) RESTful
2 8 (16.33%) SOAP
2 8 (16.33%) Web Services
Miscellaneous
1 15 (30.61%) User Experience
2 2 (4.08%) AS400
3 1 (2.04%) Life Science
Operating Systems
1 7 (14.29%) Windows
2 5 (10.20%) Windows Server
3 4 (8.16%) Windows 10
3 4 (8.16%) Windows 7
4 2 (4.08%) Windows Server 2012
4 2 (4.08%) Windows Server 2016
Processes & Methodologies
1 25 (51.02%) ITIL
2 24 (48.98%) Agile Software Development
3 22 (44.90%) Problem-Solving
4 15 (30.61%) Change Management
4 15 (30.61%) Conflict Resolution
4 15 (30.61%) Contract Negotiation
4 15 (30.61%) Data Analysis
4 15 (30.61%) Decision-Making
4 15 (30.61%) Root Cause Analysis
5 11 (22.45%) Customer Requirements
6 9 (18.37%) BDD
6 9 (18.37%) DevOps
6 9 (18.37%) Microservices
6 9 (18.37%) Scrum
6 9 (18.37%) TDD
6 9 (18.37%) Test Automation
7 8 (16.33%) Process Improvement
7 8 (16.33%) Service Management
8 7 (14.29%) ITSM
8 7 (14.29%) Kanban
Programming Languages
1 9 (18.37%) Java
2 4 (8.16%) PowerShell
Qualifications
1 5 (10.20%) SC Cleared
1 5 (10.20%) Security Cleared
2 2 (4.08%) Degree
Quality Assurance & Compliance
1 15 (30.61%) COBIT
1 15 (30.61%) GDPR
System Software
1 6 (12.24%) Active Directory
Systems Management
1 15 (30.61%) IBM BigFix
2 9 (18.37%) Ansible
3 8 (16.33%) Kibana
Vendors
1 26 (53.06%) IBM
2 19 (38.78%) Microsoft
3 15 (30.61%) Salesforce.com
4 9 (18.37%) Oracle
5 8 (16.33%) AppDynamics
6 2 (4.08%) BMC
6 2 (4.08%) Citrix
6 2 (4.08%) Google
6 2 (4.08%) Remedy
7 1 (2.04%) Computacenter