1st/2nd Line Support Engineer Contracts in England

1st/2nd Line Support Engineer
UK > England

The median 1st/2nd Line Support Engineer daily rate in England is £223, according to job vacancies posted in the 6 months leading up to 22 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
22 Aug 2025
Same period 2024 Same period 2023
Rank 504 508 562
Rank change year-on-year +4 +54 +165
DemandTrendContract jobs requiring a 1st/2nd Line Support Engineer 12 25 44
As % of all contract jobs advertised in England 0.043% 0.075% 0.10%
As % of the Job Titles category 0.048% 0.081% 0.11%
Number of daily rates quoted 6 23 29
10th Percentile £139 £125 £138
25th Percentile £156 £149 £163
Median daily rate (50th Percentile) £223 £180 £188
Median % change year-on-year +23.61% -4.00% +7.14%
75th Percentile £313 £204 £213
90th Percentile £321 £270 £241
UK median daily rate £223 £180 £188
% change year-on-year +23.61% -4.00% +7.14%
Number of hourly rates quoted 2 0 5
10th Percentile £18.54 - £16.17
25th Percentile £18.59 - £18.50
Median hourly rate £18.69 - £21.00
75th Percentile £18.78 - £21.50
90th Percentile £18.83 - £24.20
UK median hourly rate £18.69 - £21.00
% change year-on-year - - +21.74%

All DemandTrendContract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

DemandTrendContract vacancies in England with a recognized job title 25,261 30,872 41,287
% of contract IT jobs with a recognized job title 91.53% 92.96% 94.46%
Number of daily rates quoted 16,305 20,072 29,090
10th Percentile £281 £300 £305
25th Percentile £400 £413 £425
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK median daily rate £500 £525 £534
% change year-on-year -4.76% -1.69% -1.16%
Number of hourly rates quoted 1,365 1,728 1,321
10th Percentile £13.67 £14.16 £15.00
25th Percentile £17.48 £20.50 £19.06
Median hourly rate £25.15 £45.00 £42.50
Median % change year-on-year -44.11% +5.88% +65.50%
75th Percentile £55.00 £66.33 £65.00
90th Percentile £73.25 £75.00 £78.00
UK median hourly rate £25.15 £43.00 £42.35
% change year-on-year -41.51% +1.55% +64.89%

1st/2nd Line Support Engineer
Job Vacancy Trend in England

Job postings that featured 1st/2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 1st/2nd Line Support Engineer in England

1st/2nd Line Support Engineer
Daily Rate Trend in England

Contractor daily rate distribution trend for 1st/2nd Line Support Engineer job vacancies in England.

Contractor daily rate distribution trend for 1st/2nd Line Support Engineer job vacancies in England

1st/2nd Line Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing 1st/2nd Line Support Engineer in England over the 6 months to 22 August 2025.

Daily rate histogram for 1st/2nd Line Support Engineer in England

1st/2nd Line Support Engineer
Hourly Rate Trend in England

Contractor hourly rate distribution trend for 1st/2nd Line Support Engineer job vacancies in England.

Contractor hourly rate distribution trend for 1st/2nd Line Support Engineer job vacancies in England

1st/2nd Line Support Engineer
DemandTrendContract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support Engineer within the England region over the 6 months to 22 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +11 4 £245 +27.27% 2
Midlands -6 3 £275 +74.60%
West Midlands -8 3 £275 +74.60%
South East +10 2 - - 2
North of England -18 2 £155 +4.03% 1
South West +24 1 - - 2
North West -9 1 £155 +4.03%
Yorkshire - 1 - -
1st/2nd Line Support Engineer
UK

1st/2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 22 August 2025, 1st/2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring 1st/2nd Line Support Engineer in the job title.

1 6 (50.00%) Microsoft 365
2 5 (41.67%) Windows
2 5 (41.67%) Microsoft
2 5 (41.67%) Active Directory
3 4 (33.33%) ITIL
3 4 (33.33%) Security Cleared
3 4 (33.33%) Inclusion and Diversity
4 3 (25.00%) Public Sector
4 3 (25.00%) Social Skills
4 3 (25.00%) Windows 10
4 3 (25.00%) Service Delivery
4 3 (25.00%) VPN
4 3 (25.00%) Microsoft Exchange
5 2 (16.67%) WAN
5 2 (16.67%) Cisco
5 2 (16.67%) Citrix
5 2 (16.67%) Juniper
5 2 (16.67%) MPLS
5 2 (16.67%) BGP
5 2 (16.67%) IPsec
5 2 (16.67%) SC Cleared
5 2 (16.67%) PKI
5 2 (16.67%) Azure
5 2 (16.67%) Problem-Solving
5 2 (16.67%) Cisco Firepower
6 1 (8.33%) Proactive Maintenance
6 1 (8.33%) Windows Server
6 1 (8.33%) Cloud Native
6 1 (8.33%) Proactive Monitoring
6 1 (8.33%) Collaborative Working

1st/2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) Microsoft Exchange
Cloud Services
1 6 (50.00%) Microsoft 365
2 2 (16.67%) Azure
Communications & Networking
1 3 (25.00%) VPN
2 2 (16.67%) BGP
2 2 (16.67%) Cisco Firepower
2 2 (16.67%) IPsec
2 2 (16.67%) MPLS
2 2 (16.67%) WAN
3 1 (8.33%) DHCP
3 1 (8.33%) DNS
3 1 (8.33%) Wi-Fi
General
1 4 (33.33%) Inclusion and Diversity
2 3 (25.00%) Public Sector
2 3 (25.00%) Social Skills
3 1 (8.33%) Finance
Miscellaneous
1 2 (16.67%) PKI
2 1 (8.33%) Cloud Native
Operating Systems
1 5 (41.67%) Windows
2 3 (25.00%) Windows 10
3 1 (8.33%) Mac OS
3 1 (8.33%) Windows 7
3 1 (8.33%) Windows Server
3 1 (8.33%) Windows Server 2008
Processes & Methodologies
1 4 (33.33%) ITIL
2 3 (25.00%) Service Delivery
3 2 (16.67%) Problem-Solving
4 1 (8.33%) Biotechnology
4 1 (8.33%) Collaborative Working
4 1 (8.33%) Cybersecurity
4 1 (8.33%) High Availability
4 1 (8.33%) Incident Management
4 1 (8.33%) Mobile Device Management
4 1 (8.33%) Proactive Maintenance
4 1 (8.33%) Proactive Monitoring
4 1 (8.33%) Time Management
4 1 (8.33%) User Experience
Qualifications
1 4 (33.33%) Security Cleared
2 2 (16.67%) SC Cleared
3 1 (8.33%) DBS Check
3 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 5 (41.67%) Active Directory
Systems Management
1 1 (8.33%) SCCM
Vendors
1 5 (41.67%) Microsoft
2 2 (16.67%) Cisco
2 2 (16.67%) Citrix
2 2 (16.67%) Juniper