Help Desk Analyst Contracts in England

Help Desk Analyst
UK > England

The median Help Desk Analyst daily rate in England is £128, according to job vacancies posted in the 6 months leading up to 14 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 Jul 2025
Same period 2024 Same period 2023
Rank 494 514 599
Rank change year-on-year +20 +85 +162
Contract jobs requiring a Help Desk Analyst 9 20 46
As % of all contract jobs advertised in England 0.033% 0.055% 0.097%
As % of the Job Titles category 0.036% 0.059% 0.10%
Number of daily rates quoted 5 13 38
10th Percentile - £121 £144
25th Percentile £111 £128 £161
Median daily rate (50th Percentile) £128 £160 £231
Median % change year-on-year -20.00% -30.85% +18.66%
75th Percentile - £188 £823
90th Percentile £194 £214 -
UK median daily rate £128 £155 £200
% change year-on-year -17.42% -22.50% +2.56%
Number of hourly rates quoted 0 6 3
10th Percentile - £13.81 £16.29
25th Percentile - £14.22 £16.74
Median hourly rate - £15.83 £17.99
Median % change year-on-year - -12.01% +33.26%
75th Percentile - £16.00 £23.24
90th Percentile - £16.60 £26.10
UK median hourly rate £15.09 £15.83 £15.12
% change year-on-year -4.67% +4.68% +12.02%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 24,928 34,097 45,064
% of contract IT jobs with a recognized job title 91.98% 92.94% 94.59%
Number of daily rates quoted 16,225 22,304 31,898
10th Percentile £290 £300 £311
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £513 £525 £550
Median % change year-on-year -2.38% -4.55% +1.85%
75th Percentile £630 £638 £660
90th Percentile £739 £750 £756
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% +0.47%
Number of hourly rates quoted 1,213 2,454 1,398
10th Percentile £13.75 £13.00 £14.65
25th Percentile £17.88 £17.25 £19.28
Median hourly rate £28.18 £40.00 £43.00
Median % change year-on-year -29.55% -6.98% +72.00%
75th Percentile £57.50 £63.75 £65.00
90th Percentile £75.00 £74.86 £78.00
UK median hourly rate £26.50 £40.00 £42.50
% change year-on-year -33.75% -5.88% +65.50%

Help Desk Analyst
Job Vacancy Trend in England

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Help Desk Analyst in England

Help Desk Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Help Desk Analyst in England.

Daily rate trend for Help Desk Analyst in England

Help Desk Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Help Desk Analyst in England.

Hourly rate trend for Help Desk Analyst in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 6 months to 14 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Midlands +3 6 £111 -24.75%
West Midlands +9 4 - -
London +34 2 £128 -28.89% 6
East Midlands -2 2 £111 -30.63%
North West +4 1 £225 - 3
North of England +2 1 £225 +18.42% 3
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 28 Co-occurring Skills and Capabilities in England

For the 6 months to 14 July 2025, Help Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Help Desk Analyst in the job title.

1 8 (88.89%) Problem-Solving
2 6 (66.67%) Customer Service
2 6 (66.67%) Analytical Skills
2 6 (66.67%) Microsoft Office
3 4 (44.44%) Social Skills
3 4 (44.44%) Inclusion and Diversity
3 4 (44.44%) Proactive Monitoring
3 4 (44.44%) Finance
3 4 (44.44%) IBM Notes
3 4 (44.44%) Lotus
4 3 (33.33%) Data Centre
5 2 (22.22%) Ticket Management
5 2 (22.22%) Active Listening
5 2 (22.22%) Asset Management
5 2 (22.22%) QA
5 2 (22.22%) Time Management
5 2 (22.22%) SC Cleared
5 2 (22.22%) Security Cleared
5 2 (22.22%) Microsoft Excel
5 2 (22.22%) Microsoft
6 1 (11.11%) ITIL
6 1 (11.11%) Change Management
6 1 (11.11%) Telecoms
6 1 (11.11%) Problem Management
6 1 (11.11%) Process Improvement
6 1 (11.11%) ServiceNow
6 1 (11.11%) Agile
6 1 (11.11%) Service Catalogue

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (44.44%) IBM Notes
Applications
1 6 (66.67%) Microsoft Office
2 2 (22.22%) Microsoft Excel
General
1 6 (66.67%) Analytical Skills
2 4 (44.44%) Finance
2 4 (44.44%) Inclusion and Diversity
2 4 (44.44%) Social Skills
3 1 (11.11%) Telecoms
Miscellaneous
1 3 (33.33%) Data Centre
Processes & Methodologies
1 8 (88.89%) Problem-Solving
2 6 (66.67%) Customer Service
3 4 (44.44%) Proactive Monitoring
4 2 (22.22%) Active Listening
4 2 (22.22%) Asset Management
4 2 (22.22%) Ticket Management
4 2 (22.22%) Time Management
5 1 (11.11%) Agile
5 1 (11.11%) Change Management
5 1 (11.11%) ITIL
5 1 (11.11%) Problem Management
5 1 (11.11%) Process Improvement
5 1 (11.11%) Service Catalogue
Qualifications
1 2 (22.22%) SC Cleared
1 2 (22.22%) Security Cleared
Quality Assurance & Compliance
1 2 (22.22%) QA
Vendors
1 4 (44.44%) Lotus
2 2 (22.22%) Microsoft
3 1 (11.11%) ServiceNow