Service Desk Management Contracts in London

Service Desk Management
England > London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Desk Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Desk Management over the 6 months to 9 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 396 482 589
Rank change year-on-year +86 +107 -116
Contract jobs citing Service Desk Management 4 6 15
As % of all contract jobs advertised in London 0.023% 0.023% 0.039%
As % of the Processes & Methodologies category 0.026% 0.025% 0.042%
Number of daily rates quoted 2 6 13
10th Percentile £350 - £220
25th Percentile £351 £350 £270
Median daily rate (50th Percentile) £353 £406 £425
Median % change year-on-year -13.23% -4.41% +44.07%
75th Percentile £356 £495 £488
90th Percentile £357 £594 £520
England median daily rate £350 £350 £356
% change year-on-year - -1.75% -5.00%

All Process and Methodology Skills
London

Service Desk Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 15,685 23,887 35,385
As % of all contract IT jobs advertised in London 88.71% 90.96% 92.32%
Number of daily rates quoted 11,243 17,198 25,835
10th Percentile £340 £375 £388
25th Percentile £450 £475 £475
Median daily rate (50th Percentile) £550 £590 £575
Median % change year-on-year -6.78% +2.61% +9.52%
75th Percentile £681 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 315 269 419
10th Percentile £15.97 £18.40 £17.25
25th Percentile £20.00 £22.50 £23.91
Median hourly rate £28.00 £39.00 £37.00
Median % change year-on-year -28.21% +5.41% +12.63%
75th Percentile £48.75 £64.25 £51.00
90th Percentile £66.30 £80.45 £68.88
England median hourly rate £36.50 £37.30 £24.50
% change year-on-year -2.14% +52.24% +4.26%

Service Desk Management
Job Vacancy Trend in London

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Management in London

Service Desk Management
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Desk Management in London.

Daily rate trend for Service Desk Management in London

Service Desk Management
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Desk Management in London.

Hourly rate trend for Service Desk Management in London

Service Desk Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Confluence
Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 1 (25.00%) Azure
1 1 (25.00%) Cloud Computing
1 1 (25.00%) Entra ID
Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) WAN
Development Applications
1 1 (25.00%) JIRA
Job Titles
1 2 (50.00%) Delivery Manager
1 2 (50.00%) Service Delivery Manager
1 2 (50.00%) Service Manager
2 1 (25.00%) IT Engineer
2 1 (25.00%) IT Support
2 1 (25.00%) IT Support Engineer
2 1 (25.00%) Service Desk Supervisor
2 1 (25.00%) Support Engineer
Processes & Methodologies
1 3 (75.00%) ITIL
2 2 (50.00%) Incident Management
2 2 (50.00%) ITSM
2 2 (50.00%) Service Delivery
2 2 (50.00%) SIAM
3 1 (25.00%) PRINCE2
3 1 (25.00%) Project Management
Qualifications
1 2 (50.00%) Degree
1 2 (50.00%) ITIL Certification
2 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) ISO/IEC 27001
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Citrix
1 1 (25.00%) Microsoft