The median contractor rate for a 2nd Line Support Analyst was £190 per day in advertised job vacancies in London during the 3 months to 22 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Analyst
England / London
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 378 389 377
Rank change year-on-year +11 -12  
Contract jobs requiring a 2nd Line Support Analyst 38 42 51
As % of all contract IT jobs advertised in London 0.18% 0.19% 0.22%
As % of the Job Titles category 0.19% 0.20% 0.23%
Number of daily rates quoted 28 27 28
Median daily rate £190 £138 £165
Median daily rate % change year-on-year +38.18% -16.66%  
90% offered a daily rate of more than £144 £119 £141
10% offered a daily rate of more than £226 £210 £273
UK excluding London median daily rate £158 £150 £150
% change year-on-year +5.00% -  
Number of hourly rates quoted 4 7 16
Median hourly rate £23.00 £23.00 £18.00
Median hourly rate % change year-on-year - +27.77%  
90% offered a hourly rate of more than £14.60 £14.90 £15.00
10% offered a hourly rate of more than £25.80 £71.50 £22.00
UK excluding London median hourly rate £16.50 £14.50 £15.00
% change year-on-year +13.79% -3.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 19665 20680 22203
As % of all contract IT job vacancies advertised in London 94.86% 95.26% 94.65%
Number of daily rates quoted 14033 15001 15472
Median daily rate £500 £463 £445
Median daily rate % change year-on-year +8.10% +3.93%  
90% offered a daily rate of more than £315 £295 £275
10% offered a daily rate of more than £650 £625 £605
UK excluding London median daily rate £400 £400 £373
% change year-on-year - +7.38%  
Number of hourly rates quoted 251 230 384
Median hourly rate £19.82 £18.00 £18.70
Median hourly rate % change year-on-year +10.11% -3.74%  
90% offered a hourly rate of more than £12.50 £12.00 £11.00
10% offered a hourly rate of more than £47.83 £43.57 £52.17
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

2nd Line Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in London

2nd Line Support Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Analyst in London.

Contractor daily rate trend for 2nd Line Support Analyst in London

2nd Line Support Analyst
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing 2nd Line Support Analyst in London over the 3 months to 22 June 2017.

Contractor daily rate histogram for 2nd Line Support Analyst in London

2nd Line Support Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Analyst in London.

Contractor hourly rate trend for 2nd Line Support Analyst in London

2nd Line Support Analyst
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing 2nd Line Support Analyst in London over the 3 months to 22 June 2017.

Contractor hourly rate histogram for 2nd Line Support Analyst in London

2nd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the London region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +4 5 £186 +41.90% 2
Westminster - 4 £200 -
Uxbridge - 1 - -
West End of London - 1 £120 - 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 22 June 2017, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 2nd Line Support Analyst in the job title.

1 48 (67.61%) Windows
2 42 (59.15%) Active Directory
3 28 (39.44%) Microsoft
4 27 (38.03%) Windows 7
5 25 (35.21%) Microsoft Office
6 20 (28.17%) ITIL
7 19 (26.76%) Cisco
8 17 (23.94%) Windows 10
9 15 (21.13%) SCCM
9 15 (21.13%) Service Management
10 14 (19.72%) VMware
10 14 (19.72%) Blackberry Enterprise Server
11 13 (18.31%) Blackberry
11 13 (18.31%) ITIL Certification
11 13 (18.31%) TCP/IP
12 12 (16.90%) MS Exchange
12 12 (16.90%) Citrix
12 12 (16.90%) Finance
12 12 (16.90%) Security Cleared
12 12 (16.90%) VMware Infrastructure
13 11 (15.49%) Wireless
14 10 (14.08%) LANDesk
14 10 (14.08%) SLA
14 10 (14.08%) vSphere
15 9 (12.68%) Android
15 9 (12.68%) ITSM
16 8 (11.27%) Information Security
16 8 (11.27%) Smartphone
16 8 (11.27%) Problem Management
16 8 (11.27%) Google

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (19.72%) Blackberry Enterprise Server
2 12 (16.90%) MS Exchange
3 6 (8.45%) Exchange Server 2010
4 3 (4.23%) SharePoint
5 2 (2.82%) Exchange Server 2013
5 2 (2.82%) IBM Notes
5 2 (2.82%) Skype for Business
Applications
1 25 (35.21%) Microsoft Office
2 7 (9.86%) Microsoft Excel
2 7 (9.86%) Microsoft PowerPoint
3 1 (1.41%) AutoCAD
3 1 (1.41%) MS Visio
Business Applications
1 2 (2.82%) thinkFolio
2 1 (1.41%) Dynamics CRM
2 1 (1.41%) Hyperion Planning
2 1 (1.41%) Oracle 11i
2 1 (1.41%) Oracle Cash Management
2 1 (1.41%) Oracle EBS
2 1 (1.41%) Oracle EBS R12
2 1 (1.41%) Oracle Financials
2 1 (1.41%) Oracle General Ledger
2 1 (1.41%) Oracle iProcurement
2 1 (1.41%) Oracle Payables
2 1 (1.41%) Oracle Receivables
Cloud Services
1 7 (9.86%) G Suite
1 7 (9.86%) Office 365
Communications & Networking
1 13 (18.31%) TCP/IP
2 11 (15.49%) Wireless
3 5 (7.04%) DHCP
3 5 (7.04%) DNS
3 5 (7.04%) LAN
4 4 (5.63%) VPN
4 4 (5.63%) WAN
5 3 (4.23%) Firewall
5 3 (4.23%) Skype
5 3 (4.23%) VoIP
6 2 (2.82%) Internet
6 2 (2.82%) Network Security
6 2 (2.82%) Wi-Fi
7 1 (1.41%) Cisco IOS
7 1 (1.41%) VSAN
7 1 (1.41%) WebEx
Database & Business Intelligence
1 2 (2.82%) SQL Server
2 1 (1.41%) Essbase
Development Applications
1 5 (7.04%) JIRA
General
1 12 (16.90%) Finance
2 3 (4.23%) Legal
3 2 (2.82%) Banking
3 2 (2.82%) Law
3 2 (2.82%) Telecoms
4 1 (1.41%) Manufacturing
4 1 (1.41%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.41%) Software Packaging
1 1 (1.41%) XMPP
Miscellaneous
1 13 (18.31%) Blackberry
2 8 (11.27%) Smartphone
3 6 (8.45%) Analytical Skills
3 6 (8.45%) Management Information System
4 4 (5.63%) Driving Licence
5 3 (4.23%) Data Centre
6 2 (2.82%) CMDB
6 2 (2.82%) Mainframe
7 1 (1.41%) Computer Science
7 1 (1.41%) Digital Media
7 1 (1.41%) IBM Mainframe
7 1 (1.41%) Life Science
7 1 (1.41%) User Experience
7 1 (1.41%) Video Conferencing
Operating Systems
1 48 (67.61%) Windows
2 27 (38.03%) Windows 7
3 17 (23.94%) Windows 10
4 9 (12.68%) Android
5 8 (11.27%) Apple iOS
5 8 (11.27%) Mac OS X
6 6 (8.45%) Windows 8
7 3 (4.23%) Unix
7 3 (4.23%) Windows Server
7 3 (4.23%) Windows XP
8 2 (2.82%) Mac OS
9 1 (1.41%) NetWare
9 1 (1.41%) Windows Server 2008
Processes & Methodologies
1 20 (28.17%) ITIL
2 15 (21.13%) Service Management
3 9 (12.68%) ITSM
4 8 (11.27%) Information Security
4 8 (11.27%) Problem Management
4 8 (11.27%) Root Cause Analysis
5 7 (9.86%) Incident Management
6 5 (7.04%) Statistics
7 4 (5.63%) Server Patching
8 3 (4.23%) Asset Management
8 3 (4.23%) Stakeholder Management
8 3 (4.23%) Time Management
9 2 (2.82%) Change Management
9 2 (2.82%) Configuration Management
9 2 (2.82%) CRM
9 2 (2.82%) Investment Management
9 2 (2.82%) Quality Management
9 2 (2.82%) Wealth Management
10 1 (1.41%) Cash Management
10 1 (1.41%) ITIL V3
Programming Languages
1 2 (2.82%) Perl
1 2 (2.82%) Shell Script
2 1 (1.41%) PowerShell
2 1 (1.41%) SQL
Qualifications
1 13 (18.31%) ITIL Certification
2 12 (16.90%) Security Cleared
3 8 (11.27%) SC Cleared
4 4 (5.63%) MCP
5 3 (4.23%) CTC Cleared
5 3 (4.23%) DV Cleared
5 3 (4.23%) Microsoft Certification
6 2 (2.82%) CCNA
6 2 (2.82%) Cisco Certification
6 2 (2.82%) DBS Check
7 1 (1.41%) Computer Science Degree
7 1 (1.41%) Degree
7 1 (1.41%) MCSA
Quality Assurance & Compliance
1 10 (14.08%) SLA
System Software
1 42 (59.15%) Active Directory
2 12 (16.90%) VMware Infrastructure
3 10 (14.08%) vSphere
4 8 (11.27%) Virtual Desktop
5 1 (1.41%) VMware ESXi
5 1 (1.41%) XenApp
5 1 (1.41%) XenDesktop
Systems Management
1 15 (21.13%) SCCM
2 2 (2.82%) AirWatch
2 2 (2.82%) Backup Exec
2 2 (2.82%) NetBackup
3 1 (1.41%) AppManager
3 1 (1.41%) Control-M
3 1 (1.41%) SCOrch
3 1 (1.41%) Symantec Endpoint Protection
3 1 (1.41%) vCenter Server
Vendors
1 28 (39.44%) Microsoft
2 19 (26.76%) Cisco
3 14 (19.72%) VMware
4 12 (16.90%) Citrix
5 10 (14.08%) LANDesk
6 8 (11.27%) Google
7 6 (8.45%) Apple
8 3 (4.23%) Oracle
9 2 (2.82%) Avaya
9 2 (2.82%) HP
9 2 (2.82%) iManage
9 2 (2.82%) Lotus
9 2 (2.82%) Veritas
10 1 (1.41%) arcserve
10 1 (1.41%) CA
10 1 (1.41%) Hyperion
10 1 (1.41%) IPFX
10 1 (1.41%) Salesforce.com
10 1 (1.41%) ServiceNow
10 1 (1.41%) Verint