The median contractor rate for a Support Analyst was £300 per day in advertised job vacancies in London during the 3 months to 22 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Support Analyst
England / London
Rank 188 169 122
Rank change year-on-year -19 -47  
Contract jobs requiring a Support Analyst 239 308 385
As % of all contract IT jobs advertised in London 1.25% 1.40% 1.85%
As % of the Job Titles category 1.32% 1.47% 1.95%
Number of daily rates quoted 142 217 266
Median daily rate £300 £318 £311
Median daily rate % change year-on-year -5.51% +2.00%  
90% offered a daily rate of more than £135 £154 £150
10% offered a daily rate of more than £450 £487 £531
UK excluding London median daily rate £186 £245 £220
% change year-on-year -24.28% +11.36%  
Number of hourly rates quoted 12 23 22
Median hourly rate £18.75 £17.50 £16.75
Median hourly rate % change year-on-year +7.14% +4.47%  
90% offered a hourly rate of more than £12.50 £13.00 £12.50
10% offered a hourly rate of more than £22.93 £28.70 £153.50
UK excluding London median hourly rate £14.50 £15.00 £14.50
% change year-on-year -3.33% +3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 18077 20886 19765
As % of all contract IT job vacancies advertised in London 94.90% 95.05% 94.87%
Number of daily rates quoted 12856 14960 13636
Median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.55% -  
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £640 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 228 281 362
Median hourly rate £22.75 £15.75 £19.14
Median hourly rate % change year-on-year +44.44% -17.69%  
90% offered a hourly rate of more than £13.68 £11.08 £12.50
10% offered a hourly rate of more than £55.00 £41.50 £55.00
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in London

Support Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in London.

Contractor daily rate trend for Support Analyst in London

Support Analyst
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Support Analyst in London over the 3 months to 22 March 2017.

Contractor daily rate histogram for Support Analyst in London

Support Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst in London.

Contractor hourly rate trend for Support Analyst in London

Support Analyst
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Support Analyst in London over the 3 months to 22 March 2017.

Contractor hourly rate histogram for Support Analyst in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -33 29 £350 -12.55% 22
Bromley - 3 £375 -
Chessington - 2 £300 -
Chiswick - 2 £185 -
Uxbridge - 1 £300 -
Docklands, London - 1 - -
Southwark - 1 - -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 22 March 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Support Analyst in the job title.

1 245 (47.02%) Windows
2 170 (32.63%) Microsoft
3 148 (28.41%) Finance
4 139 (26.68%) Active Directory
5 135 (25.91%) SQL
6 126 (24.18%) MS Office
7 105 (20.15%) Windows 7
8 100 (19.19%) ITIL
9 85 (16.31%) Banking
10 75 (14.40%) MS Excel
11 64 (12.28%) Linux
11 64 (12.28%) Citrix
12 61 (11.71%) Windows Server
13 60 (11.52%) Cisco
14 57 (10.94%) Unix
15 54 (10.36%) Front Office
16 48 (9.21%) VMware
17 47 (9.02%) TCP/IP
18 44 (8.45%) SLA
19 43 (8.25%) Oracle
19 43 (8.25%) Blackberry
20 39 (7.49%) PowerShell
21 37 (7.10%) Service Management
21 37 (7.10%) SQL Server
22 35 (6.72%) Analytical Skills
22 35 (6.72%) Windows 10
22 35 (6.72%) MS Exchange
23 32 (6.14%) Foreign Exchange (FX)
23 32 (6.14%) Wireless
23 32 (6.14%) Derivative

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (6.72%) MS Exchange
2 29 (5.57%) Blackberry Enterprise Server
3 24 (4.61%) IIS
4 22 (4.22%) Exchange Server 2010
4 22 (4.22%) SharePoint
5 14 (2.69%) Skype for Business
6 11 (2.11%) Exchange Server 2013
7 10 (1.92%) WebSphere
8 9 (1.73%) Exchange Server 2007
9 8 (1.54%) Tomcat
10 7 (1.34%) Confluence
10 7 (1.34%) IBM Notes
11 3 (0.58%) CMS
11 3 (0.58%) JBoss
12 2 (0.38%) Apache
12 2 (0.38%) BizTalk Server
12 2 (0.38%) Drupal
12 2 (0.38%) SharePoint 2010
13 1 (0.19%) Apache Spark
13 1 (0.19%) Mule ESB
Applications
1 126 (24.18%) MS Office
2 75 (14.40%) MS Excel
3 13 (2.50%) MS PowerPoint
4 2 (0.38%) Autodesk Flame
4 2 (0.38%) Maya
4 2 (0.38%) MS Project
4 2 (0.38%) NUKE
4 2 (0.38%) Spreadsheet
Business Applications
1 11 (2.11%) Dynamics CRM
2 7 (1.34%) Minerva
3 6 (1.15%) SimCorp Dimension
4 4 (0.77%) Summit
5 3 (0.58%) Dynamics AX
5 3 (0.58%) HiPortfolio
5 3 (0.58%) ION MarketView
5 3 (0.58%) Lorenzo
5 3 (0.58%) Northgate Housing
5 3 (0.58%) Sentinel
5 3 (0.58%) thinkFolio
6 2 (0.38%) Global One
6 2 (0.38%) Markit EDM
6 2 (0.38%) Oracle EBS
6 2 (0.38%) Oracle EBS R12
6 2 (0.38%) Oracle General Ledger
6 2 (0.38%) Oracle Payables
6 2 (0.38%) Oracle Receivables
7 1 (0.19%) Hyperion Planning
7 1 (0.19%) Remedy ITSM
Cloud Services
1 31 (5.95%) Office 365
2 7 (1.34%) Microsoft Azure
3 6 (1.15%) GitHub
4 4 (0.77%) Google Play
4 4 (0.77%) OneDrive
4 4 (0.77%) SaaS
5 3 (0.58%) G Suite
6 2 (0.38%) Amazon AWS
7 1 (0.19%) Azure Active Directory
7 1 (0.19%) Cloud Computing
7 1 (0.19%) Google Drive
7 1 (0.19%) Mimecast
7 1 (0.19%) Taleo
Communications & Networking
1 47 (9.02%) TCP/IP
2 32 (6.14%) Wireless
3 30 (5.76%) Firewall
4 29 (5.57%) LAN
5 25 (4.80%) WAN
6 22 (4.22%) VoIP
7 18 (3.45%) VPN
8 17 (3.26%) DHCP
8 17 (3.26%) DNS
9 10 (1.92%) SAN
10 9 (1.73%) OSPF
11 7 (1.34%) BGP
11 7 (1.34%) Network Security
12 6 (1.15%) Cisco ASA
12 6 (1.15%) Cisco IOS
12 6 (1.15%) IP Telephony
13 5 (0.96%) iSCSI
13 5 (0.96%) Remote Desktop
13 5 (0.96%) VXLAN
14 4 (0.77%) Structured Cabling
Database & Business Intelligence
1 37 (7.10%) SQL Server
2 19 (3.65%) Data Warehouse
3 17 (3.26%) Oracle Database
4 13 (2.50%) Data Mart
5 12 (2.30%) SQL Server Reporting Services
6 10 (1.92%) SQL Server Analysis Services
6 10 (1.92%) SQL Server Integration Services
7 8 (1.54%) Relational Database
8 7 (1.34%) Oracle Database 10g
8 7 (1.34%) Oracle9i Database
9 5 (0.96%) BusinessObjects
10 4 (0.77%) Crystal Reports
10 4 (0.77%) QlikView
10 4 (0.77%) SQL Server 2008
11 3 (0.58%) DB2
11 3 (0.58%) Electronic Patient Records
11 3 (0.58%) OLAP
11 3 (0.58%) SQL Server 2014
12 2 (0.38%) MySQL
12 2 (0.38%) SQL Server 2012
Development Applications
1 24 (4.61%) JIRA
2 7 (1.34%) TeamCity
3 6 (1.15%) Jenkins
3 6 (1.15%) Team Foundation Server
4 5 (0.96%) Toad
5 3 (0.58%) Atlassian Bamboo
5 3 (0.58%) Sonatype Nexus
6 2 (0.38%) Subversion
7 1 (0.19%) SQL Server Management Studio (SSMS)
7 1 (0.19%) Visual Studio
General
1 148 (28.41%) Finance
2 85 (16.31%) Banking
3 54 (10.36%) Front Office
4 28 (5.37%) Back Office
5 27 (5.18%) Investment Banking
6 26 (4.99%) Retail
7 22 (4.22%) Legal
8 16 (3.07%) Advertising
9 14 (2.69%) Law
10 11 (2.11%) Financial Institution
11 8 (1.54%) International Banking
12 5 (0.96%) Retail Banking
12 5 (0.96%) Telecoms
13 3 (0.58%) Marketing
14 2 (0.38%) Billing
14 2 (0.38%) French Language
14 2 (0.38%) German Language
14 2 (0.38%) Manufacturing
14 2 (0.38%) Multimedia
14 2 (0.38%) Private Banking
Libraries, Frameworks & Software Standards
1 21 (4.03%) FIX Protocol
2 17 (3.26%) Middleware
3 13 (2.50%) Murex MxML
4 10 (1.92%) .NET
5 9 (1.73%) XML
6 7 (1.34%) .NET Framework
6 7 (1.34%) Web Services
7 5 (0.96%) XMPP
8 4 (0.77%) 802.1X
8 4 (0.77%) Software Packaging
9 3 (0.58%) MSMQ
9 3 (0.58%) Node.js
10 2 (0.38%) AngularJS
10 2 (0.38%) ASP.NET
10 2 (0.38%) HTML
10 2 (0.38%) J2EE
10 2 (0.38%) jQuery
10 2 (0.38%) Rendezvous
10 2 (0.38%) SAML
10 2 (0.38%) WebSphere MQ
Miscellaneous
1 43 (8.25%) Blackberry
2 35 (6.72%) Analytical Skills
3 32 (6.14%) Derivative
3 32 (6.14%) Foreign Exchange (FX)
4 31 (5.95%) Equities
4 31 (5.95%) SWIFT
5 29 (5.57%) Fixed Income
6 16 (3.07%) iPad
7 14 (2.69%) Interest Rate Derivative
7 14 (2.69%) iPhone
8 13 (2.50%) Data Centre
9 12 (2.30%) Management Information System
10 11 (2.11%) Video Conferencing
11 10 (1.92%) NHS
12 9 (1.73%) Smartphone
13 6 (1.15%) Linux Command Line
13 6 (1.15%) Market Risk
14 5 (0.96%) Hedge funds
15 4 (0.77%) Credit Risk
15 4 (0.77%) PACS
Operating Systems
1 245 (47.02%) Windows
2 105 (20.15%) Windows 7
3 64 (12.28%) Linux
4 61 (11.71%) Windows Server
5 57 (10.94%) Unix
6 35 (6.72%) Windows 10
7 29 (5.57%) Windows Server 2008
8 27 (5.18%) Mac OS X
9 22 (4.22%) Windows Server 2012
10 21 (4.03%) Windows 8
11 20 (3.84%) Android
12 15 (2.88%) Windows XP
13 12 (2.30%) Windows Server 2003
14 7 (1.34%) Apple iOS
15 5 (0.96%) Solaris
16 3 (0.58%) Mac OS
16 3 (0.58%) Red Hat Enterprise Linux
17 1 (0.19%) CentOS
17 1 (0.19%) Windows 2000 Server
17 1 (0.19%) Windows Vista
Processes & Methodologies
1 100 (19.19%) ITIL
2 37 (7.10%) Service Management
3 32 (6.14%) Problem Management
4 30 (5.76%) Asset Management
5 27 (5.18%) Investment Management
6 25 (4.80%) Change Management
7 23 (4.41%) Migration
8 18 (3.45%) Business Continuity
8 18 (3.45%) Incident Management
9 17 (3.26%) Cash Management
9 17 (3.26%) Root Cause Analysis
10 16 (3.07%) CRM
11 15 (2.88%) Anti-Money Laundering
12 14 (2.69%) ITIL V3
12 14 (2.69%) Release Management
12 14 (2.69%) Workflow
13 13 (2.50%) Risk Management
14 12 (2.30%) Configuration Management
14 12 (2.30%) Information Security
15 11 (2.11%) Time Management
Programming Languages
1 135 (25.91%) SQL
2 39 (7.49%) PowerShell
3 27 (5.18%) Perl
4 19 (3.65%) T-SQL
5 14 (2.69%) Java
6 12 (2.30%) Python
7 11 (2.11%) C#
8 10 (1.92%) VBA
9 8 (1.54%) R
9 8 (1.54%) VBScript
10 7 (1.34%) JavaScript
11 4 (0.77%) Bash Shell
11 4 (0.77%) C
11 4 (0.77%) PL/SQL
11 4 (0.77%) Shell Script
11 4 (0.77%) VB
12 3 (0.58%) C++
13 2 (0.38%) Korn
14 1 (0.19%) VB.NET
14 1 (0.19%) VB6
Qualifications
1 26 (4.99%) ITIL Certification
2 23 (4.41%) Degree
3 20 (3.84%) Microsoft Certification
4 13 (2.50%) Security Cleared
5 12 (2.30%) MCP
6 9 (1.73%) CCNA
6 9 (1.73%) Cisco Certification
7 7 (1.34%) MCSE
8 6 (1.15%) CCNP
8 6 (1.15%) MCDST
8 6 (1.15%) MCSA
8 6 (1.15%) SC Cleared
9 4 (0.77%) A+ Certification
9 4 (0.77%) MOS
10 3 (0.58%) BPSS Clearance
10 3 (0.58%) CCSA
10 3 (0.58%) DV Cleared
10 3 (0.58%) ITIL Foundation Certificate
11 2 (0.38%) DBS Check
11 2 (0.38%) MCTS
Quality Assurance & Compliance
1 44 (8.45%) SLA
2 8 (1.54%) SEPA
3 7 (1.34%) PMO
4 4 (0.77%) Data Quality
5 3 (0.58%) Disclosure Scotland
5 3 (0.58%) Dodd-Frank
6 2 (0.38%) HL7
6 2 (0.38%) QA
7 1 (0.19%) ISO 9001
7 1 (0.19%) MiFID
7 1 (0.19%) Sarbanes-Oxley
System Software
1 139 (26.68%) Active Directory
2 32 (6.14%) VMware Infrastructure
3 18 (3.45%) vSphere
4 17 (3.26%) Virtual Desktop
5 16 (3.07%) XenApp
6 6 (1.15%) Hyper-V
7 5 (0.96%) XenDesktop
8 3 (0.58%) Terminal Services
8 3 (0.58%) VMware ESXi
9 2 (0.38%) Cronacle
9 2 (0.38%) StorNext
9 2 (0.38%) Virtual Servers
9 2 (0.38%) Xsan
10 1 (0.19%) KVM
10 1 (0.19%) Microsoft App-V
10 1 (0.19%) Virtual Machines
10 1 (0.19%) XenServer
Systems Management
1 32 (6.14%) SCCM
2 14 (2.69%) Control-M
3 7 (1.34%) AirWatch
3 7 (1.34%) Norton AntiVirus
4 5 (0.96%) Backup Exec
4 5 (0.96%) ITRS Geneos
4 5 (0.96%) SCOM
4 5 (0.96%) Symantec Enterprise Vault
5 4 (0.77%) WSUS
6 3 (0.58%) Dollar Universe
6 3 (0.58%) Microsoft Clustering
6 3 (0.58%) SCOrch
7 2 (0.38%) Nagios
7 2 (0.38%) Puppet
8 1 (0.19%) AppManager
8 1 (0.19%) BMC PATROL
8 1 (0.19%) DameWare
8 1 (0.19%) MIMEsweeper
8 1 (0.19%) NetBackup
8 1 (0.19%) SCVMM
Vendors
1 170 (32.63%) Microsoft
2 64 (12.28%) Citrix
3 60 (11.52%) Cisco
4 48 (9.21%) VMware
5 43 (8.25%) Oracle
6 28 (5.37%) Murex
6 28 (5.37%) Sybase
7 21 (4.03%) Bloomberg
8 19 (3.65%) LANDesk
9 16 (3.07%) Reuters
9 16 (3.07%) SmartStream
10 15 (2.88%) Apple
10 15 (2.88%) Google
10 15 (2.88%) HP
11 13 (2.50%) Symantec
12 8 (1.54%) Dell
12 8 (1.54%) Palo Alto
12 8 (1.54%) Remedy
13 7 (1.34%) F5
13 7 (1.34%) Imperva
City, London
Hays Finance Technology
Rate: £450.00 - £500.00 per day
Posted: 2 days ago
City, London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 20 hours ago
London
ComputAppoint
Rate: £400 per day
Posted: Yesterday
South West London
JM
Rate: £300 - £500 per day
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Rate: £300 - £350 per day
Posted: 2 days ago
City, London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 21 hours ago
London
Cititec
Rate: £450 - £500 per day
Posted: 2 days ago
London
Nigel Frank International Ltd
Rate: £200 - £300 per day
Posted: 5 days ago
South East London
Lorien Resourcing
Rate: Market Rates
Posted: 2 days ago
City, London
Harvey Nash plc
Rate: £450 - £500 per day + None
Posted: 2 days ago
Pinner, Middlesex
Lorien Resourcing
Posted: 5 days ago
London
Plan-net
Rate: Competitive rate
Posted: 6 days ago
London
Opilio Recruitment
Rate: From £35,000 to £45,000 per annum
Posted: 5 days ago
London
AMS contingency
Posted: 20 days ago