Support Analyst Contract Job Trends in London

Support Analyst
England > London

The median Support Analyst daily rate in London is £413, according to job vacancies posted in the 6 months leading up to 14 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
14 Dec 2025
Same period 2024 Same period 2023
Rank 262 278 244
Rank change year-on-year +16 -34 +65
Contract jobs requiring a Support Analyst 120 103 162
As % of all contract jobs in London 0.84% 0.67% 0.85%
As % of the Job Titles category 0.91% 0.72% 0.91%
Number of daily rates quoted 66 57 131
10th Percentile £213 £205 £189
25th Percentile £308 £225 £260
Median daily rate (50th Percentile) £413 £325 £450
Median % change year-on-year +26.92% -27.78% +37.40%
75th Percentile £488 £525 £575
90th Percentile £600 £635 £750
England median daily rate £280 £260 £350
% change year-on-year +7.69% -25.71% +40.00%
Number of hourly rates quoted 16 4 3
10th Percentile - £22.43 £18.65
25th Percentile £21.00 £24.56 £20.00
Median hourly rate £23.00 £27.00 £23.50
Median % change year-on-year -14.81% +14.89% -6.00%
75th Percentile £23.50 £31.75 £24.88
90th Percentile £24.58 £37.15 £24.95
England median hourly rate £20.83 £24.50 £20.00
% change year-on-year -14.98% +22.50% -

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 13,157 14,282 17,864
% of contract IT jobs with a recognized job title 92.24% 93.50% 93.52%
Number of daily rates quoted 8,728 9,248 12,923
10th Percentile £340 £338 £330
25th Percentile £425 £450 £450
Median daily rate (50th Percentile) £535 £550 £563
Median % change year-on-year -2.73% -2.22% -3.00%
75th Percentile £650 £675 £684
90th Percentile £763 £800 £788
England median daily rate £510 £525 £534
% change year-on-year -2.86% -1.69% -2.91%
Number of hourly rates quoted 231 154 209
10th Percentile £17.50 £17.65 £17.95
25th Percentile £21.46 £23.80 £21.50
Median hourly rate £27.71 £35.00 £35.00
Median % change year-on-year -20.83% - -
75th Percentile £56.63 £53.75 £58.75
90th Percentile £75.00 £80.75 £72.50
England median hourly rate £26.50 £37.00 £45.00
% change year-on-year -28.38% -17.78% +38.46%

Support Analyst
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in London.

Support Analyst job vacancy trend in London

Support Analyst
Daily Rate Trend in London

Contractor daily rate distribution trend for Support Analyst job vacancies in London.

Contractor daily rate distribution trend for Support Analyst job vacancies in London

Support Analyst
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Analyst in London over the 6 months to 14 December 2025.

Daily rate histogram for Support Analyst in London

Support Analyst
Hourly Rate Trend in London

Contractor hourly rate distribution trend for Support Analyst job vacancies in London.

Contractor hourly rate distribution trend for Support Analyst job vacancies in London

Support Analyst
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Support Analyst in London over the 6 months to 14 December 2025.

Hourly rate histogram for Support Analyst in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 6 months to 14 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +20 36 £413 +10.00% 7
South London +8 15 £425 +82.80% 1
West London -12 4 £188 -11.76% 4
East London - 4 £200 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 14 December 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the London region featuring Support Analyst in the job title.

1 53 (44.17%) Microsoft
2 44 (36.67%) Windows
3 43 (35.83%) Active Directory
4 33 (27.50%) ITIL
5 28 (23.33%) Microsoft 365
6 24 (20.00%) SQL
7 21 (17.50%) Problem-Solving
7 21 (17.50%) Windows 10
8 18 (15.00%) Customer Service
8 18 (15.00%) PowerShell
9 16 (13.33%) Microsoft Office
10 15 (12.50%) Entra ID
11 14 (11.67%) HP SiteScope
11 14 (11.67%) Information Security
11 14 (11.67%) SCOM
11 14 (11.67%) Splunk
12 13 (10.83%) ITSM
12 13 (10.83%) Service Delivery
12 13 (10.83%) SharePoint
13 12 (10.00%) Problem Management
14 10 (8.33%) OneDrive
14 10 (8.33%) Remedy
14 10 (8.33%) Remedy ITSM
14 10 (8.33%) SC Cleared
14 10 (8.33%) Security Cleared
14 10 (8.33%) ServiceNow
15 9 (7.50%) Azure
15 9 (7.50%) Customer-Centricity
15 9 (7.50%) DHCP
15 9 (7.50%) DNS

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (10.83%) SharePoint
2 8 (6.67%) Microsoft Exchange
3 7 (5.83%) Skype for Business
4 6 (5.00%) Mattermost
5 1 (0.83%) Confluence
Applications
1 16 (13.33%) Microsoft Office
2 7 (5.83%) Microsoft Excel
3 6 (5.00%) Microsoft PowerPoint
4 2 (1.67%) Adobe Premiere
4 2 (1.67%) MS Visio
4 2 (1.67%) Oracle Smart View
5 1 (0.83%) Adobe Creative Suite
5 1 (0.83%) Microsoft Project
5 1 (0.83%) Spreadsheet
Business Applications
1 10 (8.33%) Remedy ITSM
2 9 (7.50%) Unit4 Business World
3 4 (3.33%) ION MarketView
4 2 (1.67%) BondVision
5 1 (0.83%) Bloomberg TOMS
5 1 (0.83%) SAP S/4HANA
Cloud Services
1 28 (23.33%) Microsoft 365
2 15 (12.50%) Entra ID
3 10 (8.33%) OneDrive
4 9 (7.50%) Azure
5 6 (5.00%) Dynamics 365
6 2 (1.67%) AWS
7 1 (0.83%) Adobe Creative Cloud
7 1 (0.83%) GCP
7 1 (0.83%) Power Platform
7 1 (0.83%) Slack
7 1 (0.83%) Smartsheet
7 1 (0.83%) SuccessFactors
Communications & Networking
1 9 (7.50%) DHCP
1 9 (7.50%) DNS
2 7 (5.83%) Skype
3 6 (5.00%) Unified Communications
4 5 (4.17%) TCP/IP
5 4 (3.33%) Firewall
6 3 (2.50%) IP Telephony
6 3 (2.50%) VLAN
6 3 (2.50%) VPN
7 2 (1.67%) Network Security
7 2 (1.67%) Wi-Fi
8 1 (0.83%) Internet
8 1 (0.83%) LAN
8 1 (0.83%) VoIP
8 1 (0.83%) Wireless
Database & Business Intelligence
1 5 (4.17%) Relational Database
2 3 (2.50%) Oracle Reports
3 1 (0.83%) Power BI
Development Applications
1 5 (4.17%) JIRA
General
1 46 (38.33%) Social Skills
2 43 (35.83%) Finance
3 12 (10.00%) Analytical Skills
4 7 (5.83%) Banking
5 6 (5.00%) Back Office
6 5 (4.17%) Front Office
6 5 (4.17%) Public Sector
7 3 (2.50%) Financial Institution
7 3 (2.50%) Police
7 3 (2.50%) Retail
8 2 (1.67%) Investment Banking
8 2 (1.67%) Law
8 2 (1.67%) Legal
8 2 (1.67%) Manufacturing
8 2 (1.67%) Multimedia
9 1 (0.83%) Games
9 1 (0.83%) Inclusion and Diversity
9 1 (0.83%) Marketing
9 1 (0.83%) Organisational Skills
9 1 (0.83%) Presentation Skills
Libraries, Frameworks & Software Standards
1 2 (1.67%) Rendezvous
2 1 (0.83%) .NET
2 1 (0.83%) .NET Framework
Miscellaneous
1 10 (8.33%) iPhone
2 9 (7.50%) iPad
3 6 (5.00%) Fixed Income
3 6 (5.00%) Onboarding
4 4 (3.33%) Video Conferencing
5 3 (2.50%) Analytical Mindset
5 3 (2.50%) BYOD
5 3 (2.50%) Hedge funds
5 3 (2.50%) Management Information System
5 3 (2.50%) Smartphone
6 2 (1.67%) Blackberry
6 2 (1.67%) Data Protection Act
6 2 (1.67%) Foreign Exchange (FX)
6 2 (1.67%) Self-Motivation
7 1 (0.83%) Credit Risk
7 1 (0.83%) Data Centre
7 1 (0.83%) Derivative
7 1 (0.83%) Enterprise Software
7 1 (0.83%) Interest Rate Derivative
7 1 (0.83%) Replication
Operating Systems
1 44 (36.67%) Windows
2 21 (17.50%) Windows 10
3 9 (7.50%) Mac OS
4 7 (5.83%) Android
4 7 (5.83%) Windows Server
5 6 (5.00%) Linux
6 4 (3.33%) Unix
7 3 (2.50%) Apple iOS
7 3 (2.50%) Windows 7
8 1 (0.83%) Windows Server 2019
Processes & Methodologies
1 33 (27.50%) ITIL
2 21 (17.50%) Problem-Solving
3 18 (15.00%) Customer Service
4 14 (11.67%) Information Security
5 13 (10.83%) ITSM
5 13 (10.83%) Service Delivery
6 12 (10.00%) Problem Management
7 9 (7.50%) Customer-Centricity
8 8 (6.67%) Capacity Planning
8 8 (6.67%) Investment Management
9 7 (5.83%) Migration
9 7 (5.83%) Proactive Monitoring
10 6 (5.00%) Change Management
10 6 (5.00%) Incident Management
10 6 (5.00%) Performance Optimisation
10 6 (5.00%) Service Management
11 5 (4.17%) Business Analysis
11 5 (4.17%) Continuous Improvement
11 5 (4.17%) Cybersecurity
11 5 (4.17%) Electronic Trading
Programming Languages
1 24 (20.00%) SQL
2 18 (15.00%) PowerShell
3 6 (5.00%) Python
4 1 (0.83%) Bash
4 1 (0.83%) C
Qualifications
1 10 (8.33%) SC Cleared
1 10 (8.33%) Security Cleared
2 8 (6.67%) ITIL Certification
3 6 (5.00%) Microsoft Certification
4 3 (2.50%) Degree
5 1 (0.83%) CEH
5 1 (0.83%) CISM
5 1 (0.83%) CISSP
5 1 (0.83%) CompTIA Security+
5 1 (0.83%) DV Cleared
Quality Assurance & Compliance
1 5 (4.17%) NIST
2 4 (3.33%) ISO/IEC 27001
3 3 (2.50%) Cyber Essentials
4 1 (0.83%) GDPR
4 1 (0.83%) HIPAA
4 1 (0.83%) PCI DSS
4 1 (0.83%) PMO
4 1 (0.83%) QA
System Software
1 43 (35.83%) Active Directory
2 1 (0.83%) Firmware
2 1 (0.83%) Virtual Desktop
Systems Management
1 14 (11.67%) HP SiteScope
1 14 (11.67%) SCOM
2 8 (6.67%) Microsoft Intune
3 5 (4.17%) SCCM
4 2 (1.67%) Ansible
4 2 (1.67%) BladeLogic
4 2 (1.67%) ITRS Geneos
4 2 (1.67%) Jamf Pro
Vendors
1 53 (44.17%) Microsoft
2 14 (11.67%) Splunk
3 10 (8.33%) Remedy
3 10 (8.33%) ServiceNow
4 7 (5.83%) Bloomberg
4 7 (5.83%) ION Trading
4 7 (5.83%) Reuters
5 5 (4.17%) Apple
5 5 (4.17%) Oracle
6 4 (3.33%) Tradeweb
7 3 (2.50%) Adobe
7 3 (2.50%) Cisco
7 3 (2.50%) Salesforce
8 2 (1.67%) Dynatrace
8 2 (1.67%) HP
8 2 (1.67%) MarketAxess
8 2 (1.67%) Murex
8 2 (1.67%) TIBCO
9 1 (0.83%) MobileIron
9 1 (0.83%) SunGard