Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 27 April 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Apr 2026
Same period 2025 Same period 2024
Rank 161 152 174
Rank change year-on-year -9 +22 +23
Contract jobs citing Service Delivery 298 230 248
As % of all contract jobs in London 1.69% 1.81% 1.39%
As % of the Processes & Methodologies category 1.91% 1.97% 1.57%
Number of daily rates quoted 184 158 186
10th Percentile £313 £354 £200
25th Percentile £413 £413 £350
Median daily rate (50th Percentile) £523 £525 £505
Median % change year-on-year -0.48% +3.96% +1.00%
75th Percentile £638 £600 £638
90th Percentile £759 £691 £747
England median daily rate £500 £466 £500
% change year-on-year +7.30% -6.80% -4.76%
Number of hourly rates quoted 12 11 9
10th Percentile £17.13 £20.00 £15.90
25th Percentile £21.75 £20.24 £16.25
Median hourly rate £22.00 £28.60 £16.86
Median % change year-on-year -23.08% +69.63% -55.88%
75th Percentile £30.59 £29.07 £23.75
90th Percentile £68.31 £31.00 £27.07
England median hourly rate £18.36 £16.23 £14.80
% change year-on-year +13.12% +9.66% -39.89%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 15,599 11,674 15,772
As % of all contract IT jobs advertised in London 88.69% 92.11% 88.52%
Number of daily rates quoted 10,450 7,939 11,295
10th Percentile £355 £350 £338
25th Percentile £430 £440 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -6.78%
75th Percentile £650 £688 £675
90th Percentile £757 £813 £800
England median daily rate £505 £525 £525
% change year-on-year -3.81% - -4.55%
Number of hourly rates quoted 258 173 326
10th Percentile £18.75 £16.50 £16.00
25th Percentile £25.15 £22.75 £20.00
Median hourly rate £35.61 £34.50 £28.75
Median % change year-on-year +3.20% +20.00% -26.28%
75th Percentile £57.50 £50.75 £47.34
90th Percentile £73.75 £63.65 £66.25
England median hourly rate £44.00 £30.45 £35.58
% change year-on-year +44.50% -14.41% -5.13%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 27 April 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 27 April 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 27 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -39 28 £563 -6.25% 27
West London -15 16 £450 +20.00% 4
South London -16 13 £538 -10.42% 5
East London 0 6 £475 -5.00% 8
North London - 1 £600 -
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (5.70%) Confluence
2 11 (3.69%) Microsoft Exchange
3 6 (2.01%) SharePoint
4 4 (1.34%) Adobe Experience Manager
5 2 (0.67%) Apache Spark
6 1 (0.34%) CMS
6 1 (0.34%) nginx
Applications
1 12 (4.03%) Microsoft Excel
2 7 (2.35%) Microsoft Office
3 5 (1.68%) Microsoft PowerPoint
4 4 (1.34%) MS Visio
5 3 (1.01%) Spreadsheet
6 2 (0.67%) Adobe After Effects
6 2 (0.67%) Adobe XD
6 2 (0.67%) InVision
6 2 (0.67%) Sketch
6 2 (0.67%) Trello
7 1 (0.34%) Chatbot
7 1 (0.34%) Microsoft Project
Business Applications
1 5 (1.68%) Remedy ITSM
2 4 (1.34%) Dynamics CRM
3 3 (1.01%) NEC Housing
3 3 (1.01%) SAP S/4HANA
4 2 (0.67%) NetSuite
4 2 (0.67%) Sparx Enterprise Architect
5 1 (0.34%) Alphatax
5 1 (0.34%) Dynamics GP
5 1 (0.34%) iTrent
5 1 (0.34%) Maximo
5 1 (0.34%) SAP ERP
5 1 (0.34%) SAP HCM
5 1 (0.34%) SAP Payroll
5 1 (0.34%) Sprinklr
Cloud Services
1 48 (16.11%) Azure
2 37 (12.42%) Microsoft 365
3 24 (8.05%) AWS
4 17 (5.70%) Power Platform
5 15 (5.03%) Entra ID
6 11 (3.69%) Azure DevOps
7 9 (3.02%) Google Workspace
8 8 (2.68%) GCP
8 8 (2.68%) SaaS
9 7 (2.35%) Dynamics 365
9 7 (2.35%) PaaS
10 5 (1.68%) IaaS
10 5 (1.68%) Virtual Private Cloud
11 4 (1.34%) OCI
11 4 (1.34%) Power Automate
11 4 (1.34%) PowerApps
12 3 (1.01%) Amazon CloudWatch
12 3 (1.01%) Figma
12 3 (1.01%) Lucidchart
12 3 (1.01%) Slack
Communications & Networking
1 14 (4.70%) Firewall
1 14 (4.70%) VPN
2 10 (3.36%) DHCP
2 10 (3.36%) DNS
3 7 (2.35%) TCP/IP
3 7 (2.35%) WAN
4 5 (1.68%) DMZ
5 4 (1.34%) LAN
5 4 (1.34%) Wireless
6 3 (1.01%) SD-WAN
7 2 (0.67%) NaaS
7 2 (0.67%) Network Security
7 2 (0.67%) SAN
8 1 (0.34%) 3GPP
8 1 (0.34%) HTTP
8 1 (0.34%) Internet
8 1 (0.34%) Intrusion Detection
8 1 (0.34%) MPLS
8 1 (0.34%) VoIP
8 1 (0.34%) Wi-Fi
Database & Business Intelligence
1 10 (3.36%) Power BI
2 7 (2.35%) SQL Server
3 6 (2.01%) MySQL
4 3 (1.01%) Data Warehouse
5 2 (0.67%) Amazon RDS
5 2 (0.67%) Apache Cassandra
5 2 (0.67%) Big Data
5 2 (0.67%) Elasticsearch
5 2 (0.67%) Flink
5 2 (0.67%) Geospatial Data
5 2 (0.67%) InfluxDB
5 2 (0.67%) MongoDB
5 2 (0.67%) NoSQL
5 2 (0.67%) PostgreSQL
5 2 (0.67%) SQL Server Integration Services
5 2 (0.67%) Tableau
5 2 (0.67%) TimescaleDB
6 1 (0.34%) Electronic Patient Records
6 1 (0.34%) Enterprise Data Warehouse
6 1 (0.34%) Relational Database
Development Applications
1 33 (11.07%) JIRA
2 4 (1.34%) Git
2 4 (1.34%) Maven
3 3 (1.01%) ScriptRunner
3 3 (1.01%) TestRail
4 2 (0.67%) Axure RP
4 2 (0.67%) Cypress.io
4 2 (0.67%) Robot Framework
4 2 (0.67%) Selenium
5 1 (0.34%) Cucumber
5 1 (0.34%) Postman
5 1 (0.34%) SQL Server Management Studio (SSMS)
General
1 122 (40.94%) Social Skills
2 69 (23.15%) Finance
3 50 (16.78%) Public Sector
4 43 (14.43%) Analytical Skills
5 20 (6.71%) Banking
6 19 (6.38%) Legal
7 18 (6.04%) Local Government
8 14 (4.70%) Organisational Skills
9 12 (4.03%) Inclusion and Diversity
10 11 (3.69%) Presentation Skills
11 9 (3.02%) Documentation Skills
11 9 (3.02%) Influencing Skills
12 8 (2.68%) Retail
13 7 (2.35%) Investment Banking
14 6 (2.01%) Telecoms
15 5 (1.68%) Front Office
15 5 (1.68%) Law
16 4 (1.34%) Back Office
16 4 (1.34%) Billing
17 3 (1.01%) Marketing
Job Titles
1 50 (16.78%) Analyst
2 38 (12.75%) Senior
3 29 (9.73%) Delivery Manager
4 28 (9.40%) Lead
5 26 (8.72%) Architect
6 25 (8.39%) Service Manager
7 18 (6.04%) Business Analyst
8 17 (5.70%) Consultant
8 17 (5.70%) Service Delivery Manager
9 16 (5.37%) IT Manager
9 16 (5.37%) Project Manager
10 15 (5.03%) Administrator
11 12 (4.03%) Service Analyst
12 10 (3.36%) IT Analyst
12 10 (3.36%) Senior Consultant
13 9 (3.02%) IT Support
14 8 (2.68%) Senior Manager
14 8 (2.68%) Solutions Architect
15 7 (2.35%) Support Analyst
15 7 (2.35%) Support Engineer
Libraries, Frameworks & Software Standards
1 18 (6.04%) REST
2 11 (3.69%) CSS
3 9 (3.02%) HTML
4 8 (2.68%) Oracle Fusion
5 7 (2.35%) AngularJS
6 6 (2.01%) Spring
6 6 (2.01%) XML
7 5 (1.68%) Middleware
7 5 (1.68%) SOAP
8 4 (1.34%) Bootstrap
8 4 (1.34%) J2EE
8 4 (1.34%) jQuery
8 4 (1.34%) Sass
8 4 (1.34%) Spring MVC
8 4 (1.34%) Web Services
9 3 (1.01%) .NET
9 3 (1.01%) Microsoft Graph
9 3 (1.01%) RESTful
10 2 (0.67%) JMS
10 2 (0.67%) RabbitMQ
Miscellaneous
1 22 (7.38%) Onboarding
2 19 (6.38%) Product Ownership
3 10 (3.36%) Self-Motivation
4 9 (3.02%) CMDB
5 8 (2.68%) Management Information System
6 7 (2.35%) Cloud Native
6 7 (2.35%) Data Centre
7 6 (2.01%) Data Protection Act
7 6 (2.01%) Enterprise Software
8 5 (1.68%) Smartphone
8 5 (1.68%) Virtual Team
9 4 (1.34%) AI Agents
9 4 (1.34%) Client/Server
9 4 (1.34%) Freedom of Information
9 4 (1.34%) Hybrid Cloud
9 4 (1.34%) Legacy Systems
9 4 (1.34%) Life Science
9 4 (1.34%) NHS
10 3 (1.01%) Distributed Systems
10 3 (1.01%) Security Operations Centre
Operating Systems
1 35 (11.74%) Windows
2 11 (3.69%) Linux
3 10 (3.36%) Windows 10
4 8 (2.68%) Android
4 8 (2.68%) Windows Server
5 6 (2.01%) Apple iOS
6 5 (1.68%) Unix
7 4 (1.34%) Mac OS
8 2 (0.67%) Red Hat Enterprise Linux
9 1 (0.34%) Oracle Linux
9 1 (0.34%) Rocky
9 1 (0.34%) Solaris
9 1 (0.34%) VMS
9 1 (0.34%) Windows Server 2012
9 1 (0.34%) Windows Server 2016
9 1 (0.34%) Windows Server 2019
Processes & Methodologies
1 88 (29.53%) Agile
2 76 (25.50%) ITIL
3 74 (24.83%) Stakeholder Management
4 73 (24.50%) Continuous Improvement
5 59 (19.80%) Problem-Solving
6 54 (18.12%) Service Management
7 53 (17.79%) ITSM
8 44 (14.77%) Stakeholder Engagement
9 36 (12.08%) Change Management
10 35 (11.74%) Project Management
11 33 (11.07%) Roadmaps
12 31 (10.40%) DevOps
13 30 (10.07%) AI
14 29 (9.73%) Process Improvement
15 26 (8.72%) Migration
16 24 (8.05%) Decision-Making
16 24 (8.05%) Service Design
17 22 (7.38%) Risk Management
18 21 (7.05%) Incident Management
18 21 (7.05%) Root Cause Analysis
Programming Languages
1 18 (6.04%) JavaScript
2 17 (5.70%) SQL
3 15 (5.03%) PowerShell
4 13 (4.36%) Python
5 12 (4.03%) Java
6 3 (1.01%) Groovy
7 2 (0.67%) Bash
7 2 (0.67%) C#
7 2 (0.67%) C++
7 2 (0.67%) Kotlin
8 1 (0.34%) Apex Code
8 1 (0.34%) Bicep
8 1 (0.34%) Kusto Query Language
8 1 (0.34%) Shell Script
8 1 (0.34%) T-SQL
8 1 (0.34%) VB.NET
8 1 (0.34%) VBA
Qualifications
1 52 (17.45%) Security Cleared
2 45 (15.10%) SC Cleared
3 24 (8.05%) Degree
4 12 (4.03%) PMP
5 11 (3.69%) Microsoft Certification
6 10 (3.36%) ITIL Certification
7 9 (3.02%) ITIL Foundation Certificate
8 8 (2.68%) Azure Certification
8 8 (2.68%) PMI Certification
9 7 (2.35%) DV Cleared
9 7 (2.35%) Master's Degree
10 5 (1.68%) CISA
11 4 (1.34%) BPSS Clearance
11 4 (1.34%) CISSP
11 4 (1.34%) Computer Science Degree
11 4 (1.34%) MCSA
12 3 (1.01%) OSCP
12 3 (1.01%) SANS
13 2 (0.67%) AWS Certification
13 2 (0.67%) ISO 27001 Lead Implementer
Quality Assurance & Compliance
1 24 (8.05%) SLA
2 15 (5.03%) GDPR
3 12 (4.03%) QA
4 11 (3.69%) Data Quality
4 11 (3.69%) ISO/IEC 27001
5 8 (2.68%) GRC
6 7 (2.35%) PMO
7 6 (2.01%) Accessibility
7 6 (2.01%) Cyber Essentials
8 4 (1.34%) NCSC
8 4 (1.34%) Sarbanes-Oxley
9 3 (1.01%) Actionable Recommendations
9 3 (1.01%) PCI DSS
9 3 (1.01%) WCAG
10 2 (0.67%) COBIT
10 2 (0.67%) NIST
11 1 (0.34%) BS7666
11 1 (0.34%) HL7
System Software
1 24 (8.05%) Active Directory
2 2 (0.67%) Virtual Machines
3 1 (0.34%) Microsoft Virtual Server
3 1 (0.34%) Virtual Servers
3 1 (0.34%) VMware Infrastructure
3 1 (0.34%) VMware NSX
3 1 (0.34%) vSphere
3 1 (0.34%) XenDesktop
Systems Management
1 15 (5.03%) Microsoft Intune
2 8 (2.68%) SCCM
3 4 (1.34%) Ansible
3 4 (1.34%) Terraform
3 4 (1.34%) WSUS
4 3 (1.01%) HP ALM
5 2 (0.67%) Amdocs OSS
5 2 (0.67%) Grafana
5 2 (0.67%) Prometheus
6 1 (0.34%) FortiGate
6 1 (0.34%) Jamf Pro
6 1 (0.34%) Kubernetes
6 1 (0.34%) WMI
Vendors
1 62 (20.81%) ServiceNow
2 50 (16.78%) Microsoft
3 14 (4.70%) Oracle
3 14 (4.70%) Salesforce
4 8 (2.68%) Citrix
4 8 (2.68%) Remedy
4 8 (2.68%) SAP
4 8 (2.68%) Workday
5 6 (2.01%) Apple
5 6 (2.01%) Bloomberg
5 6 (2.01%) Reuters
6 5 (1.68%) ION Trading
7 4 (1.34%) BMC
7 4 (1.34%) Google
8 3 (1.01%) Adobe
8 3 (1.01%) Atlassian
8 3 (1.01%) Dynatrace
8 3 (1.01%) HP
8 3 (1.01%) NEC
8 3 (1.01%) Zscaler