Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers vacancies from the 6 months leading up to 18 September 2025, with comparisons to the same periods in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 146 227 175
Rank change year-on-year +81 -52 +40
Contract jobs citing Service Delivery 251 165 310
As % of all contract jobs advertised in London 1.87% 1.01% 1.42%
As % of the Processes & Methodologies category 2.02% 1.13% 1.58%
Number of daily rates quoted 153 99 227
10th Percentile £264 £224 £213
25th Percentile £400 £356 £393
Median daily rate (50th Percentile) £500 £500 £513
Median % change year-on-year - -2.44% -2.38%
75th Percentile £623 £600 £600
90th Percentile £735 £688 £717
England median daily rate £450 £495 £513
% change year-on-year -9.09% -3.41% -2.38%
Number of hourly rates quoted 13 5 6
10th Percentile £17.98 £15.14 £18.55
25th Percentile £20.24 £18.13 £20.64
Median hourly rate £23.45 £30.00 £42.00
Median % change year-on-year -21.83% -28.57% +60.49%
75th Percentile £32.00 £32.29 £71.88
90th Percentile £41.20 £35.00 £76.25
England median hourly rate £17.83 £16.23 £18.50
% change year-on-year +9.86% -12.27% +35.43%

All Process and Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 12,450 14,539 19,681
As % of all contract IT jobs advertised in London 92.59% 89.26% 90.43%
Number of daily rates quoted 8,239 9,698 14,258
10th Percentile £325 £350 £363
25th Percentile £425 £450 £463
Median daily rate (50th Percentile) £540 £550 £575
Median % change year-on-year -1.82% -4.35% -0.86%
75th Percentile £675 £675 £695
90th Percentile £775 £800 £800
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% -
Number of hourly rates quoted 252 180 225
10th Percentile £17.01 £17.25 £18.07
25th Percentile £25.00 £23.80 £21.50
Median hourly rate £31.75 £35.00 £39.42
Median % change year-on-year -9.29% -11.21% +8.00%
75th Percentile £48.94 £55.00 £63.75
90th Percentile £63.75 £72.19 £77.00
England median hourly rate £25.15 £43.00 £43.90
% change year-on-year -41.51% -2.05% +51.38%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 18 September 2025.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 18 September 2025.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 18 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +26 51 £568 +22.70% 65
South London +6 14 £578 +158.32% 7
West London - 7 £500 - 8
North London -3 2 £650 +39.78% 3
East London - 2 £500 - 10
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.98%) SharePoint
2 8 (3.19%) Confluence
3 4 (1.59%) Microsoft Exchange
4 2 (0.80%) Skype for Business
4 2 (0.80%) WebLogic
4 2 (0.80%) WebSphere
4 2 (0.80%) WildFly
5 1 (0.40%) Apache
5 1 (0.40%) Camunda
Applications
1 20 (7.97%) Microsoft Excel
2 19 (7.57%) Microsoft Office
3 4 (1.59%) Microsoft PowerPoint
4 3 (1.20%) Microsoft Project
4 3 (1.20%) MS Visio
5 1 (0.40%) Camtasia
5 1 (0.40%) Chatbot
5 1 (0.40%) Final Cut Pro
5 1 (0.40%) Revit
Business Applications
1 9 (3.59%) Remedy ITSM
2 7 (2.79%) SAP S/4HANA
3 5 (1.99%) SAP SD
4 2 (0.80%) iTrent
4 2 (0.80%) SAP ERP
5 1 (0.40%) Academy Housing
5 1 (0.40%) Dynamics CRM
5 1 (0.40%) NEC Housing
5 1 (0.40%) NetSuite
5 1 (0.40%) ResourceLink
5 1 (0.40%) SAP HCM
Cloud Services
1 41 (16.33%) Azure
2 20 (7.97%) Microsoft 365
2 20 (7.97%) Power Platform
3 18 (7.17%) SaaS
4 16 (6.37%) AWS
5 11 (4.38%) Entra ID
5 11 (4.38%) OneDrive
6 8 (3.19%) Serverless
7 6 (2.39%) Azure Monitor
7 6 (2.39%) GitHub
8 5 (1.99%) Power Automate
9 4 (1.59%) AWS Lambda
9 4 (1.59%) Azure Data Factory
9 4 (1.59%) Azure DevOps
9 4 (1.59%) GitHub Actions
9 4 (1.59%) Lucidchart
10 3 (1.20%) Amazon S3
10 3 (1.20%) IaaS
10 3 (1.20%) Miro
10 3 (1.20%) Snowflake
Communications & Networking
1 11 (4.38%) Firewall
1 11 (4.38%) WAN
2 10 (3.98%) DNS
3 7 (2.79%) DHCP
3 7 (2.79%) LAN
3 7 (2.79%) VPN
4 6 (2.39%) TCP/IP
5 4 (1.59%) Wi-Fi
6 3 (1.20%) Network Security
6 3 (1.20%) Skype
6 3 (1.20%) VoIP
7 2 (0.80%) NetScaler
7 2 (0.80%) SD-WAN
7 2 (0.80%) VLAN
7 2 (0.80%) VSAN
8 1 (0.40%) BIG-IP
8 1 (0.40%) Cisco Nexus
8 1 (0.40%) Internet
8 1 (0.40%) IP Telephony
8 1 (0.40%) Wireless
Database & Business Intelligence
1 17 (6.77%) Power BI
2 8 (3.19%) Data Mining
3 6 (2.39%) SQL Server
4 5 (1.99%) SAP HANA
5 3 (1.20%) Data Warehouse
5 3 (1.20%) InfluxDB
5 3 (1.20%) MySQL
5 3 (1.20%) NoSQL
5 3 (1.20%) Snowflake Schema
6 2 (0.80%) Amazon Athena
6 2 (0.80%) Amazon RDS
6 2 (0.80%) RDBMS
6 2 (0.80%) Relational Database
6 2 (0.80%) Tableau
7 1 (0.40%) DynamoDB
7 1 (0.40%) Elasticsearch
7 1 (0.40%) MongoDB
7 1 (0.40%) Oracle Database
7 1 (0.40%) PostgreSQL
7 1 (0.40%) Redis
Development Applications
1 15 (5.98%) JIRA
2 5 (1.99%) LSMW
3 4 (1.59%) Jenkins
4 2 (0.80%) Git
4 2 (0.80%) GitLab
5 1 (0.40%) Artifactory
5 1 (0.40%) CircleCI
5 1 (0.40%) Eclipse
5 1 (0.40%) Subversion
5 1 (0.40%) TeamCity
General
1 108 (43.03%) Social Skills
2 52 (20.72%) Finance
3 38 (15.14%) Analytical Skills
4 36 (14.34%) Public Sector
5 28 (11.16%) Banking
6 15 (5.98%) Legal
7 13 (5.18%) Local Government
8 10 (3.98%) Investment Banking
9 9 (3.59%) Influencing Skills
10 8 (3.19%) Organisational Skills
10 8 (3.19%) Presentation Skills
11 7 (2.79%) Inclusion and Diversity
11 7 (2.79%) Telecoms
12 6 (2.39%) Manufacturing
12 6 (2.39%) Marketing
13 5 (1.99%) Back Office
14 4 (1.59%) Electronics
14 4 (1.59%) Retail
15 3 (1.20%) Financial Institution
15 3 (1.20%) Japanese Language
Job Titles
1 42 (16.73%) Analyst
2 25 (9.96%) Lead
2 25 (9.96%) Senior
2 25 (9.96%) Service Manager
3 20 (7.97%) Architect
3 20 (7.97%) Delivery Manager
4 17 (6.77%) Service Delivery Manager
5 16 (6.37%) Consultant
6 14 (5.58%) Support Analyst
7 12 (4.78%) Business Analyst
8 11 (4.38%) Developer
8 11 (4.38%) Project Manager
9 10 (3.98%) Operations Analyst
9 10 (3.98%) Senior Manager
10 8 (3.19%) IT Manager
10 8 (3.19%) Service Analyst
11 7 (2.79%) Operational Support Analyst
11 7 (2.79%) Operations Support Analyst
11 7 (2.79%) Risk Consultant
11 7 (2.79%) Senior Consultant
Libraries, Frameworks & Software Standards
1 6 (2.39%) Kafka
2 5 (1.99%) BAPI
2 5 (1.99%) EDI
2 5 (1.99%) IDoc
2 5 (1.99%) Middleware
2 5 (1.99%) REST
2 5 (1.99%) SAP ALE
2 5 (1.99%) SAP Fiori
2 5 (1.99%) SOAP
3 4 (1.59%) RESTful
3 4 (1.59%) SailPoint
4 3 (1.20%) JSON
4 3 (1.20%) NumPy
4 3 (1.20%) Pandas
4 3 (1.20%) scikit-learn
5 2 (0.80%) LangChain
5 2 (0.80%) LangGraph
5 2 (0.80%) Semantic Kernel
5 2 (0.80%) Spring
5 2 (0.80%) Spring Boot
Miscellaneous
1 12 (4.78%) Onboarding
2 8 (3.19%) Management Information System
2 8 (3.19%) Market Risk
3 6 (2.39%) Product Ownership
3 6 (2.39%) Virtual Team
4 5 (1.99%) Data Centre
4 5 (1.99%) NHS
5 4 (1.59%) Cloud Native
5 4 (1.59%) CMDB
5 4 (1.59%) Driving Licence
5 4 (1.59%) Legacy Applications
5 4 (1.59%) Legacy Systems
5 4 (1.59%) Public Cloud
6 3 (1.20%) Analytical Mindset
6 3 (1.20%) Cyber Defence
6 3 (1.20%) Cyber Threat
6 3 (1.20%) Self-Motivation
7 2 (0.80%) Pricing Data
7 2 (0.80%) Reinsurance
7 2 (0.80%) Security Posture
Operating Systems
1 28 (11.16%) Windows
2 10 (3.98%) Windows Server
3 6 (2.39%) Windows 10
4 4 (1.59%) VMS
5 3 (1.20%) Linux
5 3 (1.20%) Mac OS
6 2 (0.80%) Apple iOS
7 1 (0.40%) Android
7 1 (0.40%) Unix
7 1 (0.40%) Windows Server 2016
Processes & Methodologies
1 73 (29.08%) ITIL
2 64 (25.50%) Agile
3 62 (24.70%) Problem-Solving
4 54 (21.51%) Continuous Improvement
5 41 (16.33%) Service Management
6 39 (15.54%) Stakeholder Management
7 37 (14.74%) ITSM
8 35 (13.94%) Stakeholder Engagement
9 27 (10.76%) Analytics
9 27 (10.76%) Roadmaps
10 26 (10.36%) Change Management
11 24 (9.56%) Business Intelligence
12 22 (8.76%) Customer Service
13 21 (8.37%) Decision-Making
13 21 (8.37%) DevOps
13 21 (8.37%) Migration
13 21 (8.37%) Process Improvement
14 20 (7.97%) Project Management
14 20 (7.97%) User Experience
15 19 (7.57%) CI/CD
Programming Languages
1 31 (12.35%) SQL
2 15 (5.98%) PowerShell
3 11 (4.38%) Python
4 6 (2.39%) JavaScript
5 5 (1.99%) ABAP
6 4 (1.59%) Java
7 1 (0.40%) Bash
7 1 (0.40%) Bicep
7 1 (0.40%) Go
7 1 (0.40%) Korn
7 1 (0.40%) PL/SQL
7 1 (0.40%) TypeScript
Qualifications
1 34 (13.55%) Security Cleared
2 30 (11.95%) SC Cleared
3 21 (8.37%) Degree
4 13 (5.18%) ITIL Certification
5 8 (3.19%) PMP
6 6 (2.39%) PMI Certification
7 4 (1.59%) BPSS Clearance
7 4 (1.59%) DBS Check
8 3 (1.20%) CCNP
8 3 (1.20%) Cisco Certification
9 2 (0.80%) ACCA
9 2 (0.80%) CCAB
9 2 (0.80%) CISSP
9 2 (0.80%) Computer Science Degree
9 2 (0.80%) CTC Cleared
9 2 (0.80%) DV Cleared
9 2 (0.80%) Master's Degree
9 2 (0.80%) Microsoft Certification
10 1 (0.40%) AWS Certification
10 1 (0.40%) CompTIA CySA+
Quality Assurance & Compliance
1 17 (6.77%) QA
2 15 (5.98%) SLA
3 10 (3.98%) Accessibility
4 7 (2.79%) Basel II
5 5 (1.99%) GRC
6 4 (1.59%) Cyber Essentials
6 4 (1.59%) GDPR
6 4 (1.59%) ISO/IEC 27001
7 3 (1.20%) Data Quality
8 2 (0.80%) Actionable Recommendations
8 2 (0.80%) NCSC
8 2 (0.80%) PMO
9 1 (0.40%) COBIT
9 1 (0.40%) IFRS
9 1 (0.40%) ISO 20022
9 1 (0.40%) ISO/IEC 20000
9 1 (0.40%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.40%) MiFID
9 1 (0.40%) NIST
9 1 (0.40%) PCI DSS
System Software
1 33 (13.15%) Active Directory
2 9 (3.59%) VMware Infrastructure
3 7 (2.79%) Docker
4 3 (1.20%) Virtual Desktop
4 3 (1.20%) Virtual Machines
4 3 (1.20%) vSphere
5 2 (0.80%) KVM
5 2 (0.80%) VMware ESXi
5 2 (0.80%) VMware NSX
6 1 (0.40%) Hyper-V
6 1 (0.40%) XenApp
Systems Management
1 11 (4.38%) Terraform
2 7 (2.79%) HP SiteScope
2 7 (2.79%) Microsoft Intune
2 7 (2.79%) SCCM
2 7 (2.79%) SCOM
3 6 (2.39%) Kubernetes
4 2 (0.80%) Ansible
4 2 (0.80%) Jamf Pro
5 1 (0.40%) Computer Emergency Response Teams
5 1 (0.40%) FortiGate
5 1 (0.40%) Grafana
5 1 (0.40%) Kibana
5 1 (0.40%) Prometheus
5 1 (0.40%) Single Sign-On
Vendors
1 54 (21.51%) Microsoft
2 23 (9.16%) ServiceNow
3 19 (7.57%) SAP
4 10 (3.98%) VMware
5 9 (3.59%) Remedy
6 7 (2.79%) Citrix
6 7 (2.79%) Splunk
7 6 (2.39%) Oracle
8 5 (1.99%) Cisco
8 5 (1.99%) Google
8 5 (1.99%) Zoho
9 3 (1.20%) Zscaler
10 2 (0.80%) Alteryx
10 2 (0.80%) Avaya
10 2 (0.80%) Foundry
10 2 (0.80%) Globalscape
10 2 (0.80%) Meraki
10 2 (0.80%) Netskope
10 2 (0.80%) Snow
10 2 (0.80%) SolarWinds