Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 16 September 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Sep 2026
Same period 2025 Same period 2024
Rank 153 146 229
Rank change year-on-year -7 +83 -45
Contract jobs citing Service Delivery 388 251 165
As % of all contract jobs in London 1.92% 1.87% 1.02%
As % of the Processes & Methodologies category 2.16% 2.02% 1.14%
Number of daily rates quoted 247 152 99
10th Percentile £203 £271 £224
25th Percentile £406 £400 £356
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - -2.44%
75th Percentile £650 £623 £600
90th Percentile £775 £736 £688
England median daily rate £515 £450 £500
% change year-on-year +14.44% -10.00% -2.44%
Number of hourly rates quoted 20 13 5
10th Percentile £15.89 £17.98 £15.14
25th Percentile £16.70 £20.24 £18.13
Median hourly rate £19.00 £23.45 £30.00
Median % change year-on-year -18.98% -21.83% -28.57%
75th Percentile £22.21 £32.00 £32.29
90th Percentile £63.00 £41.20 £35.00
England median hourly rate £17.87 £17.83 £16.23
% change year-on-year +0.22% +9.86% -12.27%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,943 12,436 14,413
As % of all contract IT jobs advertised in London 88.88% 92.58% 89.25%
Number of daily rates quoted 11,720 8,226 9,619
10th Percentile £360 £325 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £540 £550
Median % change year-on-year +1.85% -1.82% -4.35%
75th Percentile £663 £675 £675
90th Percentile £775 £775 £800
England median daily rate £525 £510 £525
% change year-on-year +2.94% -2.86% -4.55%
Number of hourly rates quoted 298 251 180
10th Percentile £16.70 £17.00 £17.25
25th Percentile £19.50 £25.00 £23.80
Median hourly rate £33.92 £31.50 £35.00
Median % change year-on-year +7.67% -10.00% -12.31%
75th Percentile £56.81 £48.13 £55.00
90th Percentile £82.38 £63.75 £72.19
England median hourly rate £42.50 £25.15 £43.00
% change year-on-year +68.99% -41.51% -1.91%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 16 September 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 16 September 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 16 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -25 53 £499 -12.11% 114
South London -10 11 £635 +9.86% 12
East London +9 9 £750 +50.00% 20
West London -24 4 £475 -5.00% 31
North London +1 3 £450 -30.77% 3
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (6.19%) SharePoint
2 17 (4.38%) Microsoft Exchange
3 11 (2.84%) Confluence
4 1 (0.26%) Apache
4 1 (0.26%) Exchange Server 2013
4 1 (0.26%) JBoss
4 1 (0.26%) nginx
4 1 (0.26%) Oracle Workflow
4 1 (0.26%) SharePoint Server
Applications
1 13 (3.35%) Microsoft Excel
2 11 (2.84%) Microsoft Office
3 2 (0.52%) Chatbot
4 1 (0.26%) Microsoft Project
4 1 (0.26%) MS Visio
Business Applications
1 5 (1.29%) Dynamics CRM
1 5 (1.29%) Remedy ITSM
2 4 (1.03%) Oracle ERP
2 4 (1.03%) SAP S/4HANA
3 3 (0.77%) Loan IQ
4 2 (0.52%) SAP HCM
4 2 (0.52%) SAP PS
4 2 (0.52%) Sparx Enterprise Architect
5 1 (0.26%) NEC Housing
5 1 (0.26%) SAP Payroll
5 1 (0.26%) SAP PM
Cloud Services
1 64 (16.49%) Azure
2 63 (16.24%) Microsoft 365
3 38 (9.79%) Entra ID
4 27 (6.96%) AWS
5 26 (6.70%) Power Platform
6 21 (5.41%) SaaS
7 15 (3.87%) Azure DevOps
8 11 (2.84%) OneDrive
9 9 (2.32%) IaaS
9 9 (2.32%) PaaS
10 8 (2.06%) Azure Functions
10 8 (2.06%) Serverless
11 7 (1.80%) Dynamics 365
11 7 (1.80%) Google Workspace
12 6 (1.55%) OCI
12 6 (1.55%) Power Automate
12 6 (1.55%) PowerApps
13 5 (1.29%) GitHub
13 5 (1.29%) Microsoft Copilot
14 4 (1.03%) Azure Logic Apps
Communications & Networking
1 22 (5.67%) VPN
2 20 (5.15%) Firewall
3 17 (4.38%) DNS
4 13 (3.35%) DHCP
5 11 (2.84%) TCP/IP
6 10 (2.58%) Wi-Fi
7 9 (2.32%) Network Security
8 7 (1.80%) DMZ
9 6 (1.55%) SSL
9 6 (1.55%) Wireless
10 5 (1.29%) SAN
10 5 (1.29%) WAN
11 4 (1.03%) MPLS
11 4 (1.03%) VLAN
12 3 (0.77%) Cisco IPT
12 3 (0.77%) F5 BIG-IP GTM
12 3 (0.77%) F5 BIG-IP LTM
12 3 (0.77%) HTTP
12 3 (0.77%) LAN
12 3 (0.77%) SNMP
Database & Business Intelligence
1 15 (3.87%) Power BI
2 9 (2.32%) SQL Server
3 4 (1.03%) Data Warehouse
3 4 (1.03%) Oracle Reports
4 2 (0.52%) Azure SQL Database
4 2 (0.52%) GIS
4 2 (0.52%) MySQL
4 2 (0.52%) Oracle BI Publisher
4 2 (0.52%) PostgreSQL
5 1 (0.26%) MongoDB
5 1 (0.26%) Relational Database
5 1 (0.26%) SQL Server Integration Services
5 1 (0.26%) Sybase ASE
Development Applications
1 20 (5.15%) JIRA
2 5 (1.29%) Git
3 4 (1.03%) Chocolatey
4 3 (0.77%) Eclipse
4 3 (0.77%) GitLab
4 3 (0.77%) ScriptRunner
5 2 (0.52%) Jenkins
6 1 (0.26%) Atlassian Bamboo
6 1 (0.26%) Bitbucket
General
1 140 (36.08%) Social Skills
2 83 (21.39%) Public Sector
3 70 (18.04%) Analytical Skills
4 69 (17.78%) Finance
5 28 (7.22%) Banking
6 23 (5.93%) Local Government
7 21 (5.41%) Organisational Skills
8 12 (3.09%) Legal
9 10 (2.58%) Telecoms
10 9 (2.32%) Front Office
10 9 (2.32%) Influencing Skills
11 8 (2.06%) Inclusion and Diversity
12 7 (1.80%) Investment Banking
12 7 (1.80%) Retail
13 6 (1.55%) Law
14 5 (1.29%) Military
14 5 (1.29%) Police
15 4 (1.03%) Documentation Skills
16 3 (0.77%) Financial Institution
16 3 (0.77%) Fire and Rescue
Job Titles
1 42 (10.82%) Analyst
2 36 (9.28%) Senior
3 32 (8.25%) Lead
4 28 (7.22%) Service Manager
5 27 (6.96%) Delivery Manager
6 23 (5.93%) Architect
7 21 (5.41%) IT Manager
8 20 (5.15%) Consultant
9 19 (4.90%) Support Engineer
10 18 (4.64%) IT Support
11 16 (4.12%) Service Delivery Manager
12 15 (3.87%) Project Manager
13 13 (3.35%) Administrator
14 12 (3.09%) Developer
14 12 (3.09%) Operations Manager
15 10 (2.58%) Infrastructure Engineer
15 10 (2.58%) IT Engineer
15 10 (2.58%) IT Support Engineer
16 9 (2.32%) Business Analyst
16 9 (2.32%) IT Analyst
Libraries, Frameworks & Software Standards
1 20 (5.15%) REST
2 13 (3.35%) Terraform
3 6 (1.55%) SOAP
4 5 (1.29%) Oracle Fusion
4 5 (1.29%) Web Services
4 5 (1.29%) XML
5 4 (1.03%) CSS
5 4 (1.03%) HTML
6 3 (0.77%) AngularJS
6 3 (0.77%) Microsoft Graph
6 3 (0.77%) Middleware
7 2 (0.52%) .NET
7 2 (0.52%) 802.1X
7 2 (0.52%) JSON
7 2 (0.52%) XSLT
8 1 (0.26%) ActiveMQ
8 1 (0.26%) EDI
8 1 (0.26%) Jakarta EE
8 1 (0.26%) LAMP
8 1 (0.26%) SAP MI
Miscellaneous
1 52 (13.40%) Onboarding
2 16 (4.12%) Product Ownership
3 13 (3.35%) Management Information System
4 12 (3.09%) CMDB
5 10 (2.58%) Enterprise Software
6 8 (2.06%) Cloud Native
6 8 (2.06%) Video Conferencing
7 7 (1.80%) Cyber Threat
7 7 (1.80%) Virtual Team
8 6 (1.55%) NHS
9 5 (1.29%) Data Centre
9 5 (1.29%) Data Protection Act
9 5 (1.29%) Hybrid Cloud
9 5 (1.29%) Security Operations Centre
10 4 (1.03%) Analytical Mindset
10 4 (1.03%) Client/Server
10 4 (1.03%) Freedom of Information
10 4 (1.03%) Public Cloud
11 3 (0.77%) Data Structures
11 3 (0.77%) Hedge funds
Operating Systems
1 67 (17.27%) Windows
2 16 (4.12%) Mac OS
3 10 (2.58%) Linux
3 10 (2.58%) Windows 10
4 8 (2.06%) Windows Server
5 6 (1.55%) Android
5 6 (1.55%) Apple iOS
6 3 (0.77%) Red Hat Enterprise Linux
6 3 (0.77%) Unix
7 2 (0.52%) Solaris
7 2 (0.52%) VMS
7 2 (0.52%) Windows Server 2019
8 1 (0.26%) AIX
8 1 (0.26%) OpenVMS
8 1 (0.26%) Oracle Linux
8 1 (0.26%) Rocky
8 1 (0.26%) SUSE
8 1 (0.26%) Windows 7
8 1 (0.26%) Windows Server 2008
8 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 131 (33.76%) Continuous Improvement
2 124 (31.96%) ITIL
3 114 (29.38%) Stakeholder Management
4 106 (27.32%) Service Management
5 96 (24.74%) Problem-Solving
6 90 (23.20%) ITSM
7 87 (22.42%) Agile
8 62 (15.98%) Stakeholder Engagement
9 56 (14.43%) Change Management
10 54 (13.92%) AI
11 52 (13.40%) Decision-Making
12 39 (10.05%) DevOps
12 39 (10.05%) Roadmaps
13 37 (9.54%) Analytics
14 33 (8.51%) Customer Service
14 33 (8.51%) Incident Management
14 33 (8.51%) Project Delivery
15 32 (8.25%) Migration
16 31 (7.99%) User Experience
17 30 (7.73%) Cybersecurity
Programming Languages
1 19 (4.90%) PowerShell
2 17 (4.38%) SQL
3 14 (3.61%) Python
4 12 (3.09%) JavaScript
5 6 (1.55%) C#
5 6 (1.55%) Groovy
6 4 (1.03%) Java
7 3 (0.77%) Bash
7 3 (0.77%) Shell Script
8 2 (0.52%) Bicep
9 1 (0.26%) ActionScript
9 1 (0.26%) ActionScript 2.0
9 1 (0.26%) Kotlin
9 1 (0.26%) Perl
Qualifications
1 59 (15.21%) Security Cleared
2 46 (11.86%) SC Cleared
3 21 (5.41%) Degree
4 17 (4.38%) ITIL Certification
5 15 (3.87%) PMP
6 11 (2.84%) Computer Science Degree
7 10 (2.58%) CISSP
7 10 (2.58%) ITIL Foundation Certificate
7 10 (2.58%) PMI Certification
8 9 (2.32%) DV Cleared
8 9 (2.32%) Microsoft Certification
9 7 (1.80%) Azure Certification
10 5 (1.29%) A+ Certification
10 5 (1.29%) CISA
10 5 (1.29%) CISM
10 5 (1.29%) OSCP
10 5 (1.29%) SANS
11 4 (1.03%) AWS Certification
12 3 (0.77%) BPSS Clearance
12 3 (0.77%) Network+ Certification
Quality Assurance & Compliance
1 28 (7.22%) SLA
2 19 (4.90%) GRC
3 18 (4.64%) GDPR
4 15 (3.87%) QA
5 12 (3.09%) Accessibility
6 11 (2.84%) Cyber Essentials
6 11 (2.84%) Data Quality
7 10 (2.58%) ISO/IEC 27001
8 8 (2.06%) PMO
9 6 (1.55%) Cyber Essentials PLUS
9 6 (1.55%) NCSC
10 5 (1.29%) NIST
11 4 (1.03%) PCI DSS
12 3 (0.77%) Actionable Recommendations
12 3 (0.77%) WCAG
13 1 (0.26%) Basel III
13 1 (0.26%) BS7666
13 1 (0.26%) GMP
13 1 (0.26%) ISO 22301
System Software
1 44 (11.34%) Active Directory
2 15 (3.87%) VMware Infrastructure
3 8 (2.06%) VMware ESXi
4 5 (1.29%) Docker
4 5 (1.29%) Virtual Desktop
5 4 (1.03%) vSphere
6 3 (0.77%) Virtual Machines
7 1 (0.26%) Hyper-V
Systems Management
1 26 (6.70%) Microsoft Intune
2 16 (4.12%) SCCM
3 8 (2.06%) Kubernetes
4 6 (1.55%) WSUS
5 4 (1.03%) Single Sign-On
5 4 (1.03%) vCenter Server
6 3 (0.77%) Ansible
6 3 (0.77%) FortiGate
6 3 (0.77%) Jamf Pro
7 2 (0.52%) Nessus
7 2 (0.52%) NetBackup
8 1 (0.26%) Grafana
8 1 (0.26%) Istio
8 1 (0.26%) Kibana
8 1 (0.26%) Opsview
8 1 (0.26%) PowerCLI
8 1 (0.26%) Prometheus
8 1 (0.26%) SCOM
8 1 (0.26%) SCOrch
Vendors
1 104 (26.80%) Microsoft
2 77 (19.85%) ServiceNow
3 20 (5.15%) VMware
4 18 (4.64%) Oracle
5 12 (3.09%) Citrix
6 11 (2.84%) SAP
7 10 (2.58%) Apple
8 8 (2.06%) Cisco
9 7 (1.80%) Salesforce
9 7 (1.80%) Workday
10 6 (1.55%) Bloomberg
10 6 (1.55%) Remedy
10 6 (1.55%) Tenable
11 5 (1.29%) Atlassian
11 5 (1.29%) BMC
11 5 (1.29%) Dynatrace
11 5 (1.29%) ION Trading
11 5 (1.29%) NEC
11 5 (1.29%) Nokia
11 5 (1.29%) Reuters