Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 1 December 2025, with comparisons to the same periods in the previous two years.

6 months to
1 Dec 2025
Same period 2024 Same period 2023
Rank 164 178 170
Rank change year-on-year +14 -8 +56
Contract jobs citing Service Delivery 236 223 284
As % of all contract jobs in London 1.68% 1.42% 1.44%
As % of the Processes & Methodologies category 1.83% 1.59% 1.61%
Number of daily rates quoted 152 147 206
10th Percentile £263 £290 £247
25th Percentile £361 £450 £425
Median daily rate (50th Percentile) £494 £550 £533
Median % change year-on-year -10.23% +3.19% +6.60%
75th Percentile £600 £604 £638
90th Percentile £723 £752 £748
England median daily rate £450 £525 £513
% change year-on-year -14.29% +2.34% +2.60%
Number of hourly rates quoted 5 3 8
10th Percentile £17.44 £14.67 £22.42
25th Percentile - £16.95 £25.38
Median hourly rate £17.98 £21.50 £41.19
Median % change year-on-year -16.37% -47.81% +26.75%
75th Percentile £26.57 £29.53 £76.25
90th Percentile £37.63 £33.89 £79.63
England median hourly rate £20.36 £16.23 £17.97
% change year-on-year +25.45% -9.70% -4.50%

All Process and Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 12,904 14,060 17,647
As % of all contract IT jobs advertised in London 91.94% 89.70% 89.68%
Number of daily rates quoted 8,504 9,083 12,650
10th Percentile £335 £350 £353
25th Percentile £425 £450 £459
Median daily rate (50th Percentile) £525 £550 £567
Median % change year-on-year -4.55% -2.96% -3.72%
75th Percentile £650 £675 £688
90th Percentile £764 £800 £800
England median daily rate £500 £525 £548
% change year-on-year -4.76% -4.11% -0.45%
Number of hourly rates quoted 242 169 237
10th Percentile £18.25 £17.25 £18.54
25th Percentile £24.50 £23.80 £21.50
Median hourly rate £29.25 £37.00 £35.63
Median % change year-on-year -20.95% +3.85% -9.80%
75th Percentile £47.38 £53.75 £60.00
90th Percentile £66.50 £80.75 £76.25
England median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +19.14%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 1 December 2025.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 1 December 2025.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 1 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +7 40 £500 -11.11% 27
South London -8 14 £581 -3.17% 9
West London - 5 £500 - 13
North London +4 3 £625 +34.41% 4
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (4.66%) SharePoint
2 10 (4.24%) Confluence
3 7 (2.97%) Microsoft Exchange
4 2 (0.85%) WebLogic
4 2 (0.85%) WebSphere
4 2 (0.85%) WildFly
5 1 (0.42%) Camunda
5 1 (0.42%) CMS
Applications
1 15 (6.36%) Microsoft Office
2 14 (5.93%) Microsoft Excel
3 3 (1.27%) Microsoft PowerPoint
4 2 (0.85%) Microsoft Project
4 2 (0.85%) MS Visio
5 1 (0.42%) Adobe After Effects
5 1 (0.42%) Adobe XD
5 1 (0.42%) Chatbot
5 1 (0.42%) InVision
5 1 (0.42%) Sketch
5 1 (0.42%) Spreadsheet
5 1 (0.42%) Trello
Business Applications
1 11 (4.66%) Remedy ITSM
2 7 (2.97%) SAP S/4HANA
3 3 (1.27%) SAP ERP
4 2 (0.85%) iTrent
4 2 (0.85%) NEC Housing
4 2 (0.85%) NetSuite
4 2 (0.85%) SAP SD
5 1 (0.42%) Academy Housing
5 1 (0.42%) Dynamics CRM
5 1 (0.42%) IntelliMatch
5 1 (0.42%) Maximo
5 1 (0.42%) ResourceLink
5 1 (0.42%) Salesforce CRM
5 1 (0.42%) Sprinklr
Cloud Services
1 43 (18.22%) Azure
2 22 (9.32%) Microsoft 365
3 19 (8.05%) AWS
4 16 (6.78%) Power Platform
5 9 (3.81%) Azure DevOps
5 9 (3.81%) Entra ID
5 9 (3.81%) OneDrive
6 7 (2.97%) Power Automate
7 6 (2.54%) Azure Monitor
7 6 (2.54%) SaaS
7 6 (2.54%) Serverless
8 4 (1.69%) Amazon CloudWatch
9 3 (1.27%) Amazon S3
9 3 (1.27%) AWS Lambda
9 3 (1.27%) Azure AI
9 3 (1.27%) Azure Functions
9 3 (1.27%) Azure Logic Apps
9 3 (1.27%) Dynamics 365
9 3 (1.27%) GitHub Actions
9 3 (1.27%) Miro
Communications & Networking
1 11 (4.66%) DNS
1 11 (4.66%) Firewall
2 10 (4.24%) DHCP
2 10 (4.24%) VPN
3 7 (2.97%) WAN
4 5 (2.12%) TCP/IP
5 4 (1.69%) LAN
6 3 (1.27%) Wi-Fi
7 2 (0.85%) HTTP
7 2 (0.85%) Internet
7 2 (0.85%) NetScaler
7 2 (0.85%) Network Security
7 2 (0.85%) VLAN
7 2 (0.85%) VSAN
8 1 (0.42%) HSRP
8 1 (0.42%) NGFW
8 1 (0.42%) Remote Desktop
8 1 (0.42%) SD-WAN
8 1 (0.42%) Skype
8 1 (0.42%) WebEx
Database & Business Intelligence
1 12 (5.08%) Power BI
2 4 (1.69%) Data Warehouse
2 4 (1.69%) SQL Server
3 3 (1.27%) Relational Database
4 2 (0.85%) Amazon Athena
4 2 (0.85%) RDBMS
4 2 (0.85%) SAP HANA
4 2 (0.85%) Tableau
5 1 (0.42%) BigQuery
5 1 (0.42%) Data Mining
5 1 (0.42%) Data Vault
5 1 (0.42%) Electronic Patient Records
5 1 (0.42%) Looker
5 1 (0.42%) MongoDB
5 1 (0.42%) Oracle Database
5 1 (0.42%) PostgreSQL
5 1 (0.42%) Power Query
5 1 (0.42%) PowerPivot
5 1 (0.42%) Redis
5 1 (0.42%) SQL Server Integration Services
Development Applications
1 28 (11.86%) JIRA
2 5 (2.12%) Jenkins
3 3 (1.27%) Git
4 2 (0.85%) GitLab
4 2 (0.85%) LSMW
5 1 (0.42%) Axure RP
5 1 (0.42%) CircleCI
5 1 (0.42%) Cypress.io
5 1 (0.42%) Eclipse
5 1 (0.42%) MLflow
5 1 (0.42%) Selenium
5 1 (0.42%) TestRail
General
1 96 (40.68%) Social Skills
2 44 (18.64%) Finance
2 44 (18.64%) Public Sector
3 42 (17.80%) Analytical Skills
4 14 (5.93%) Legal
5 13 (5.51%) Inclusion and Diversity
6 12 (5.08%) Banking
6 12 (5.08%) Influencing Skills
7 8 (3.39%) Marketing
8 7 (2.97%) Presentation Skills
8 7 (2.97%) Retail
9 6 (2.54%) Local Government
10 5 (2.12%) Manufacturing
11 4 (1.69%) Back Office
11 4 (1.69%) Documentation Skills
11 4 (1.69%) Organisational Skills
12 3 (1.27%) Billing
12 3 (1.27%) Electronics
12 3 (1.27%) Financial Institution
12 3 (1.27%) Telecoms
Job Titles
1 52 (22.03%) Analyst
2 24 (10.17%) Senior
3 23 (9.75%) Lead
4 22 (9.32%) Architect
4 22 (9.32%) Business Analyst
5 21 (8.90%) Service Manager
6 17 (7.20%) Delivery Manager
7 16 (6.78%) Service Analyst
8 13 (5.51%) Service Delivery Manager
9 12 (5.08%) Operations Analyst
10 11 (4.66%) Consultant
11 10 (4.24%) Developer
11 10 (4.24%) Support Analyst
12 8 (3.39%) Solutions Architect
13 7 (2.97%) Data Scientist
13 7 (2.97%) Operational Support Analyst
13 7 (2.97%) Operations Support Analyst
13 7 (2.97%) SharePoint Analyst
13 7 (2.97%) SharePoint Support
14 6 (2.54%) DevOps Engineer
Libraries, Frameworks & Software Standards
1 7 (2.97%) Middleware
1 7 (2.97%) REST
1 7 (2.97%) SOAP
2 6 (2.54%) CSS
2 6 (2.54%) HTML
2 6 (2.54%) Kafka
2 6 (2.54%) RESTful
3 4 (1.69%) LangChain
3 4 (1.69%) LangGraph
3 4 (1.69%) NumPy
3 4 (1.69%) Pandas
3 4 (1.69%) SailPoint
3 4 (1.69%) scikit-learn
4 3 (1.27%) AngularJS
4 3 (1.27%) Semantic Kernel
5 2 (0.85%) ActiveMQ
5 2 (0.85%) Bootstrap
5 2 (0.85%) EDI
5 2 (0.85%) SAP ALE
5 2 (0.85%) XML
Miscellaneous
1 13 (5.51%) Onboarding
2 9 (3.81%) Product Ownership
3 7 (2.97%) CMDB
4 6 (2.54%) Management Information System
4 6 (2.54%) Self-Motivation
5 5 (2.12%) NHS
6 4 (1.69%) AI Agents
6 4 (1.69%) Data Centre
6 4 (1.69%) Data Protection Act
6 4 (1.69%) Enterprise Software
6 4 (1.69%) Public Cloud
6 4 (1.69%) Virtual Team
7 3 (1.27%) Cyber Defence
7 3 (1.27%) Cyber Threat
7 3 (1.27%) Driving Licence
7 3 (1.27%) Legacy Systems
7 3 (1.27%) Reinsurance
8 2 (0.85%) Analytical Mindset
8 2 (0.85%) Cloud Native
8 2 (0.85%) Pricing Data
Operating Systems
1 18 (7.63%) Windows
2 7 (2.97%) Windows Server
3 6 (2.54%) Windows 10
4 3 (1.27%) Mac OS
5 2 (0.85%) Linux
5 2 (0.85%) VMS
6 1 (0.42%) Android
6 1 (0.42%) Apple iOS
Processes & Methodologies
1 66 (27.97%) Agile
2 65 (27.54%) ITIL
3 56 (23.73%) Problem-Solving
4 53 (22.46%) Continuous Improvement
5 48 (20.34%) Stakeholder Engagement
6 47 (19.92%) ITSM
7 41 (17.37%) Stakeholder Management
8 38 (16.10%) Service Management
9 28 (11.86%) Roadmaps
10 27 (11.44%) DevOps
11 26 (11.02%) Change Management
12 23 (9.75%) Analytics
12 23 (9.75%) User Experience
13 22 (9.32%) Data Protection
13 22 (9.32%) Decision-Making
14 20 (8.47%) Process Improvement
15 19 (8.05%) Migration
16 18 (7.63%) Problem Management
17 17 (7.20%) Business Intelligence
17 17 (7.20%) Service Design
Programming Languages
1 21 (8.90%) SQL
2 16 (6.78%) PowerShell
3 11 (4.66%) Python
4 9 (3.81%) JavaScript
5 4 (1.69%) Java
6 2 (0.85%) ABAP
7 1 (0.42%) Bash
7 1 (0.42%) Bicep
7 1 (0.42%) Korn
7 1 (0.42%) PL/SQL
Qualifications
1 42 (17.80%) Security Cleared
2 37 (15.68%) SC Cleared
3 14 (5.93%) ITIL Certification
4 11 (4.66%) Degree
5 6 (2.54%) BPSS Clearance
6 4 (1.69%) PMP
7 3 (1.27%) Azure Certification
7 3 (1.27%) CISSP
7 3 (1.27%) DV Cleared
7 3 (1.27%) ITIL Foundation Certificate
7 3 (1.27%) Microsoft Certification
7 3 (1.27%) PMI Certification
8 2 (0.85%) ACCA
8 2 (0.85%) CCDP
8 2 (0.85%) CCNP
8 2 (0.85%) Cisco Certification
8 2 (0.85%) Computer Science Degree
8 2 (0.85%) CTC Cleared
8 2 (0.85%) MCP
9 1 (0.42%) CIMA
Quality Assurance & Compliance
1 12 (5.08%) QA
2 10 (4.24%) Accessibility
2 10 (4.24%) ISO/IEC 27001
2 10 (4.24%) SLA
3 9 (3.81%) GDPR
4 8 (3.39%) Cyber Essentials
5 4 (1.69%) Data Quality
6 3 (1.27%) PMO
7 2 (0.85%) NCSC
7 2 (0.85%) WCAG
8 1 (0.42%) Basel II
8 1 (0.42%) COBIT
8 1 (0.42%) GAAP
8 1 (0.42%) HIPAA
8 1 (0.42%) HL7
8 1 (0.42%) ISO 9001
8 1 (0.42%) ISO/IEC 20000
8 1 (0.42%) MiFID
8 1 (0.42%) PCI DSS
8 1 (0.42%) Sarbanes-Oxley
System Software
1 30 (12.71%) Active Directory
2 5 (2.12%) Docker
3 3 (1.27%) vSphere
4 2 (0.85%) Virtual Machines
4 2 (0.85%) VMware Infrastructure
4 2 (0.85%) VMware NSX
5 1 (0.42%) Virtual Desktop
5 1 (0.42%) XenApp
Systems Management
1 10 (4.24%) Microsoft Intune
1 10 (4.24%) SCCM
2 8 (3.39%) SCOM
2 8 (3.39%) Terraform
3 7 (2.97%) HP SiteScope
3 7 (2.97%) Kubernetes
4 5 (2.12%) Ansible
5 2 (0.85%) SCOrch
6 1 (0.42%) Computer Emergency Response Teams
6 1 (0.42%) Grafana
6 1 (0.42%) HP ALM
6 1 (0.42%) Jamf Pro
6 1 (0.42%) Kibana
6 1 (0.42%) Prometheus
6 1 (0.42%) Single Sign-On
Vendors
1 51 (21.61%) Microsoft
2 24 (10.17%) ServiceNow
3 18 (7.63%) SAP
4 12 (5.08%) Remedy
5 7 (2.97%) Splunk
6 5 (2.12%) Citrix
6 5 (2.12%) Oracle
6 5 (2.12%) Salesforce
7 4 (1.69%) BMC
8 3 (1.27%) Alteryx
8 3 (1.27%) Foundry
8 3 (1.27%) VMware
8 3 (1.27%) Zscaler
9 2 (0.85%) Apple
9 2 (0.85%) Globalscape
9 2 (0.85%) Google
9 2 (0.85%) MuleSoft
9 2 (0.85%) NEC
9 2 (0.85%) NetApp
10 1 (0.42%) Sophos