The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England / London
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 158 137 147
Rank change year-on-year -21 +10  
Contract jobs citing Service Delivery 333 403 376
As % of all contract IT jobs advertised in London 1.60% 1.85% 1.63%
As % of the Processes & Methodologies category 1.85% 2.17% 1.99%
Number of daily rates quoted 215 284 262
Median daily rate £450 £475 £375
Median daily rate % change year-on-year -5.26% +26.66%  
90% offered a daily rate of more than £300 £300 £250
10% offered a daily rate of more than £600 £622 £575
UK excluding London median daily rate £416 £365 £387
% change year-on-year +13.97% -5.68%  
Number of hourly rates quoted 8 9 1
Median hourly rate £21.50 £12.50 £24.00
Median hourly rate % change year-on-year +72.00% -47.91%  
UK excluding London median hourly rate £16.75 £23.25 £16.00
% change year-on-year -27.95% +45.31%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
London
Contract job vacancies with a requirement for process and methodology skills 18040 18590 18928
As % of all contract IT job vacancies advertised in London 86.66% 85.36% 82.17%
Number of daily rates quoted 12911 13593 13436
Median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.55%  
90% offered a daily rate of more than £350 £325 £310
10% offered a daily rate of more than £625 £638 £625
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 189 157 253
Median hourly rate £25.00 £21.00 £22.00
Median hourly rate % change year-on-year +19.04% -4.54%  
90% offered a hourly rate of more than £14.75 £12.50 £11.00
10% offered a hourly rate of more than £51.00 £46.00 £55.50
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Delivery
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in London

Service Delivery
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in London.

Contractor daily rate trend for Service Delivery in London

Service Delivery
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Delivery in London over the 3 months to 27 June 2017.

Contractor daily rate histogram for Service Delivery in London

Service Delivery
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in London.

Contractor hourly rate trend for Service Delivery in London

Service Delivery
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Service Delivery in London over the 3 months to 27 June 2017.

Contractor hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 55 £427 -10.10% 24
Croydon -8 4 £750 +67.59% 1
Westminster +4 3 £500 -14.89%
Brentford +3 3 £385 -26.66%
Bromley -2 2 £425 -19.04%
Kingston Upon Thames -7 2 £425 -
West End of London +10 1 - - 2
Docklands, London +1 1 £550 -8.33%
Uxbridge -3 1 £450 -
Barking - 1 - -
Canary Wharf - 1 - -
Service Delivery
England

For the 6 months to 27 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Service Delivery.

1 250 (38.82%) ITIL
2 173 (26.86%) Agile Software Development
3 167 (25.93%) Finance
4 157 (24.38%) Service Management
5 118 (18.32%) Security Cleared
6 115 (17.86%) Project Management
7 88 (13.66%) Microsoft
8 80 (12.42%) Service Design
9 79 (12.27%) Windows
10 76 (11.80%) SC Cleared
11 70 (10.87%) Analytical Skills
12 69 (10.71%) Stakeholder Management
12 69 (10.71%) ITSM
13 66 (10.25%) Degree
14 58 (9.01%) Change Management
15 56 (8.70%) ITIL V3
16 51 (7.92%) Continuous Improvement
16 51 (7.92%) SLA
17 49 (7.61%) Banking
18 44 (6.83%) Microsoft Excel
19 39 (6.06%) Python
19 39 (6.06%) Java
20 38 (5.90%) PRINCE2
21 37 (5.75%) Problem Management
22 35 (5.43%) QA
22 35 (5.43%) Management Information System
23 34 (5.28%) Legal
23 34 (5.28%) Microsoft Office
23 34 (5.28%) SQL
24 33 (5.12%) SAP

Service Delivery
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (2.64%) SharePoint
2 8 (1.24%) OpenStack
3 7 (1.09%) Skype for Business
4 6 (0.93%) Apache
4 6 (0.93%) CMS
4 6 (0.93%) Confluence
4 6 (0.93%) MS Exchange
5 4 (0.62%) Blackberry Enterprise Server
5 4 (0.62%) nginx
5 4 (0.62%) SAP Portal
5 4 (0.62%) SharePoint 2013
5 4 (0.62%) WebSphere
6 3 (0.47%) Adobe Experience Manager
6 3 (0.47%) Cloud Foundry
6 3 (0.47%) Drupal
6 3 (0.47%) IIS
6 3 (0.47%) Liferay
7 2 (0.31%) Oracle HTTP Server
7 2 (0.31%) Tomcat
7 2 (0.31%) WebLogic
Applications
1 44 (6.83%) Microsoft Excel
2 34 (5.28%) Microsoft Office
3 10 (1.55%) Microsoft PowerPoint
4 8 (1.24%) MS Visio
5 3 (0.47%) InVision
6 2 (0.31%) Spreadsheet
7 1 (0.16%) Microsoft Project
7 1 (0.16%) S-PLUS
Business Applications
1 7 (1.09%) Remedy ITSM
2 3 (0.47%) SAP Oil and Gas
2 3 (0.47%) Workday HCM
3 2 (0.31%) Dynamics CRM
3 2 (0.31%) Eloqua
3 2 (0.31%) RMDS
4 1 (0.16%) Dynamics AX
4 1 (0.16%) Dynamics NAV
4 1 (0.16%) iTrent
4 1 (0.16%) OpenText VIM for SAP
4 1 (0.16%) SAP HR
4 1 (0.16%) SAP S/4HANA
Cloud Services
1 25 (3.88%) Amazon AWS
2 19 (2.95%) Microsoft Azure
3 16 (2.48%) Office 365
4 11 (1.71%) PaaS
4 11 (1.71%) SuccessFactors
5 6 (0.93%) IaaS
6 4 (0.62%) Cloud Computing
6 4 (0.62%) GitHub
7 3 (0.47%) Azure Active Directory
8 2 (0.31%) IBM Blueworks
8 2 (0.31%) SaaS
9 1 (0.16%) Akamai
9 1 (0.16%) BrowserStack
9 1 (0.16%) IBM Cloud
9 1 (0.16%) OneDrive
9 1 (0.16%) SoftLayer
9 1 (0.16%) Yammer
Communications & Networking
1 13 (2.02%) Internet
1 13 (2.02%) WAN
2 11 (1.71%) Firewall
2 11 (1.71%) VPN
3 10 (1.55%) DNS
3 10 (1.55%) TCP/IP
4 8 (1.24%) HTTP
4 8 (1.24%) LAN
5 7 (1.09%) SAN
6 6 (0.93%) NAS
7 5 (0.78%) Cisco IOS
7 5 (0.78%) FTP
7 5 (0.78%) MPLS
7 5 (0.78%) Wireless
8 4 (0.62%) DHCP
8 4 (0.62%) IPsec
8 4 (0.62%) Wi-Fi
9 3 (0.47%) Ethernet
9 3 (0.47%) Intranet
9 3 (0.47%) SMS
Database & Business Intelligence
1 23 (3.57%) SQL Server
2 8 (1.24%) Relational Database
3 6 (0.93%) PostgreSQL
4 5 (0.78%) Data Warehouse
4 5 (0.78%) MongoDB
5 4 (0.62%) MySQL
5 4 (0.62%) SQL Server 2012
6 3 (0.47%) EDRMS
6 3 (0.47%) Oracle Database
6 3 (0.47%) Oracle Reports
6 3 (0.47%) SQL Server Reporting Services
7 2 (0.31%) Big Data
7 2 (0.31%) Crystal Reports
7 2 (0.31%) Electronic Patient Records
7 2 (0.31%) Hadoop
7 2 (0.31%) InterSystems Cache
7 2 (0.31%) NoSQL
7 2 (0.31%) Oracle Database 10g
7 2 (0.31%) SQL Server 2008
7 2 (0.31%) SQL Server 2014
Development Applications
1 18 (2.80%) JIRA
2 16 (2.48%) Jenkins
3 15 (2.33%) Selenium
4 13 (2.02%) Cucumber
4 13 (2.02%) Git (software)
5 9 (1.40%) gulp
6 6 (0.93%) TeamCity
7 5 (0.78%) Team Foundation Server
7 5 (0.78%) WebDriver
8 4 (0.62%) Babel
8 4 (0.62%) Maven
8 4 (0.62%) Travis CI
8 4 (0.62%) webpack
9 3 (0.47%) CircleCI
9 3 (0.47%) Gradle
9 3 (0.47%) IBM UrbanCode
9 3 (0.47%) JUnit
9 3 (0.47%) SpecFlow
10 2 (0.31%) Bitbucket
10 2 (0.31%) Jasmine
General
1 167 (25.93%) Finance
2 49 (7.61%) Banking
3 34 (5.28%) Legal
4 20 (3.11%) Telecoms
5 16 (2.48%) Law
5 16 (2.48%) Retail
6 15 (2.33%) Financial Institution
7 13 (2.02%) Investment Banking
8 12 (1.86%) Back Office
8 12 (1.86%) Marketing
9 11 (1.71%) Billing
10 9 (1.40%) Front Office
11 5 (0.78%) French Language
12 4 (0.62%) Electronics
12 4 (0.62%) Manufacturing
13 3 (0.47%) Local Government
13 3 (0.47%) Military
13 3 (0.47%) Pharmaceutical
13 3 (0.47%) Publishing
13 3 (0.47%) Spanish Language
Job Titles
1 134 (20.81%) Service Manager
2 96 (14.91%) Analyst
3 93 (14.44%) Delivery Manager
4 77 (11.96%) Services Delivery Manager
5 43 (6.68%) Architect
6 38 (5.90%) Project Manager
7 35 (5.43%) Developer
8 32 (4.97%) Service Analyst
9 29 (4.50%) Consultant
10 27 (4.19%) Business Analyst
11 25 (3.88%) Transition Manager
12 22 (3.42%) Senior Manager
12 22 (3.42%) Service Transition Manager
13 21 (3.26%) ITIL Manager
14 20 (3.11%) ITIL Service Manager
15 19 (2.95%) Applications Support
16 18 (2.80%) Support Analyst
17 17 (2.64%) Senior Service Manager
18 16 (2.48%) IT Manager
19 15 (2.33%) Services Delivery Analyst
Libraries, Frameworks & Software Standards
1 27 (4.19%) HTML
2 24 (3.73%) CSS
2 24 (3.73%) Web Services
3 14 (2.17%) AngularJS
3 14 (2.17%) HTML5
3 14 (2.17%) Spring
4 13 (2.02%) Middleware
5 11 (1.71%) Rendezvous
5 11 (1.71%) RESTful
6 10 (1.55%) Node.js
7 9 (1.40%) .NET
7 9 (1.40%) XML
8 7 (1.09%) JSON
8 7 (1.09%) SOAP
8 7 (1.09%) XSLT
9 6 (0.93%) CSS3
10 5 (0.78%) Chai
10 5 (0.78%) Hibernate
10 5 (0.78%) PostGIS
10 5 (0.78%) RSS
Miscellaneous
1 70 (10.87%) Analytical Skills
2 35 (5.43%) Management Information System
3 26 (4.04%) User Experience
4 16 (2.48%) Data Centre
5 12 (1.86%) Data Protection Act
6 11 (1.71%) Social Media
7 9 (1.40%) Computer Science
8 8 (1.24%) Enterprise Software
8 8 (1.24%) Hedge funds
8 8 (1.24%) NHS
9 7 (1.09%) iSeries
10 6 (0.93%) Blackberry
10 6 (0.93%) Mobile App
10 6 (0.93%) Virtual Team
11 5 (0.78%) Clustering
11 5 (0.78%) CMDB
11 5 (0.78%) Mainframe
11 5 (0.78%) Private Cloud
11 5 (0.78%) Tandem
11 5 (0.78%) Web 2.0
Operating Systems
1 79 (12.27%) Windows
2 31 (4.81%) Linux
3 27 (4.19%) Unix
3 27 (4.19%) Windows Server
4 18 (2.80%) Windows 7
5 12 (1.86%) Android
5 12 (1.86%) Windows Server 2008
6 8 (1.24%) CentOS
6 8 (1.24%) Red Hat Enterprise Linux
6 8 (1.24%) Windows Server 2012
7 7 (1.09%) Solaris
7 7 (1.09%) Windows XP
8 6 (0.93%) Apple iOS
8 6 (0.93%) Ubuntu
8 6 (0.93%) Windows 10
8 6 (0.93%) Windows 2000
9 4 (0.62%) zOS
10 3 (0.47%) Oracle Linux
10 3 (0.47%) VMS
11 2 (0.31%) CoreOS
Processes & Methodologies
1 250 (38.82%) ITIL
2 173 (26.86%) Agile Software Development
3 157 (24.38%) Service Management
4 115 (17.86%) Project Management
5 80 (12.42%) Service Design
6 69 (10.71%) ITSM
6 69 (10.71%) Stakeholder Management
7 58 (9.01%) Change Management
8 56 (8.70%) ITIL V3
9 51 (7.92%) Continuous Improvement
10 38 (5.90%) PRINCE2
11 37 (5.75%) Problem Management
12 32 (4.97%) DevOps
12 32 (4.97%) Mentoring
13 31 (4.81%) Incident Management
13 31 (4.81%) Scrum
13 31 (4.81%) Stakeholder Engagement
14 28 (4.35%) Analytics
15 27 (4.19%) Business Analysis
15 27 (4.19%) Release Management
Programming Languages
1 39 (6.06%) Java
1 39 (6.06%) Python
2 34 (5.28%) SQL
3 27 (4.19%) JavaScript
4 18 (2.80%) C
5 14 (2.17%) Ruby
6 12 (1.86%) Bash Shell
7 10 (1.55%) C#
8 9 (1.40%) Shell Script
9 8 (1.24%) Perl
9 8 (1.24%) PHP
9 8 (1.24%) PowerShell
10 5 (0.78%) T-SQL
11 4 (0.62%) C++
11 4 (0.62%) ECMAScript
11 4 (0.62%) Go
11 4 (0.62%) JCL
11 4 (0.62%) PL/SQL
12 3 (0.47%) Groovy
12 3 (0.47%) VBA
Qualifications
1 118 (18.32%) Security Cleared
2 76 (11.80%) SC Cleared
3 66 (10.25%) Degree
4 31 (4.81%) ITIL Certification
5 21 (3.26%) DV Cleared
6 17 (2.64%) BPSS Clearance
7 16 (2.48%) MAPM
8 12 (1.86%) PMI Certification
9 8 (1.24%) ISEB
9 8 (1.24%) Microsoft Certification
10 7 (1.09%) Computer Science Degree
11 6 (0.93%) CAPM
11 6 (0.93%) PMP
11 6 (0.93%) PRINCE2 Certification
12 5 (0.78%) CTC Cleared
12 5 (0.78%) ISTQB
12 5 (0.78%) PRINCE2 Practitioner
13 4 (0.62%) CISSP
13 4 (0.62%) ISTQB Foundation Certification
13 4 (0.62%) MCDST
Quality Assurance & Compliance
1 51 (7.92%) SLA
2 35 (5.43%) QA
3 13 (2.02%) ISO/IEC 20000
4 10 (1.55%) Disclosure Scotland
5 9 (1.40%) COBIT
6 8 (1.24%) PMO
7 7 (1.09%) Data Quality
8 3 (0.47%) GDPR
8 3 (0.47%) PCI DSS
9 2 (0.31%) ISO 9000
9 2 (0.31%) ISO 9001
9 2 (0.31%) ISO/IEC 27001
9 2 (0.31%) MiFID
9 2 (0.31%) Solvency II
10 1 (0.16%) Dodd-Frank
10 1 (0.16%) EFQM
10 1 (0.16%) EMIR
10 1 (0.16%) ISO 20022
10 1 (0.16%) Sarbanes-Oxley
System Software
1 32 (4.97%) Active Directory
2 12 (1.86%) VMware Infrastructure
3 10 (1.55%) Docker
3 10 (1.55%) Hyper-V
4 5 (0.78%) GFS2
4 5 (0.78%) GlusterFS
4 5 (0.78%) OCFS2
5 4 (0.62%) Time Sharing Option
6 3 (0.47%) ProxySG
6 3 (0.47%) Virtual Desktop
6 3 (0.47%) Virtual Machines
7 2 (0.31%) Microsoft App-V
7 2 (0.31%) Microsoft Virtual Server
7 2 (0.31%) Tivoli Workload Scheduler
7 2 (0.31%) vCloud
7 2 (0.31%) Virtual Servers
7 2 (0.31%) VMware Workstation
7 2 (0.31%) XenDesktop
8 1 (0.16%) Sendmail
8 1 (0.16%) XenApp
Systems Management
1 24 (3.73%) Puppet
2 13 (2.02%) SCCM
3 11 (1.71%) Ansible
4 9 (1.40%) TIBCO Hawk
5 7 (1.09%) Kubernetes
6 5 (0.78%) CFEngine
6 5 (0.78%) Failover Clustering
6 5 (0.78%) Opscode Chef
6 5 (0.78%) SELinux
6 5 (0.78%) Terraform
7 4 (0.62%) SCOM
8 3 (0.47%) BMC PATROL
8 3 (0.47%) Consul
8 3 (0.47%) NetBackup
9 2 (0.31%) ITRS Geneos
9 2 (0.31%) OpenAM
9 2 (0.31%) OpenView
9 2 (0.31%) rkt
9 2 (0.31%) SafeCom
9 2 (0.31%) Tivoli
Vendors
1 88 (13.66%) Microsoft
2 33 (5.12%) SAP
3 29 (4.50%) ServiceNow
4 20 (3.11%) Oracle
5 14 (2.17%) Citrix
6 13 (2.02%) VMware
7 12 (1.86%) HP
8 11 (1.71%) IBM
8 11 (1.71%) Red Hat
8 11 (1.71%) TIBCO
9 10 (1.55%) Cisco
10 8 (1.24%) Remedy
11 7 (1.09%) Workday
12 6 (0.93%) IBM Sterling
12 6 (0.93%) LANDesk
12 6 (0.93%) Xerox
13 5 (0.78%) Axway
13 5 (0.78%) Bloomberg
13 5 (0.78%) Reuters
13 5 (0.78%) Splunk
North London
Ebury
Rate: £400.00 - £490.00 per day
Posted: 6 hours ago
London
Computer People
Rate: £30000.00 - £35000.00 per annum
Posted: 4 days ago
London
Experis Ltd
Rate: £180.00 - £225.00 per day
Posted: 4 days ago
London
Vertus Partners
Rate: Up to £800 per day
Posted: 5 days ago
London
McGregor Boyall
Rate: £650 - £800 per day
Posted: 5 days ago
City, London
Comtecs
Rate: £180 - £200 Per Day to £200 p/day
Posted: 4 days ago
London
TEKsystems
Rate: £400 - £550 per day
Posted: Yesterday
London
Spring Technology
Posted: 5 days ago
London
Eames Consulting
Rate: £330 - £350 per day
Posted: 4 days ago
London
CPS Group Limited
Rate: £375 - £400 per day
Posted: 8 days ago
London
Shelter
Rate: £36,501 - £39,021 plus excellent benefits
Posted: 6 days ago
City, London
Experis Ltd
Posted: 6 days ago