Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 11 August 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Aug 2026
Same period 2025 Same period 2024
Rank 154 153 232
Rank change year-on-year -1 +79 -36
Contract jobs citing Service Delivery 375 239 152
As % of all contract jobs in London 1.86% 1.76% 0.94%
As % of the Processes & Methodologies category 2.09% 1.91% 1.05%
Number of daily rates quoted 237 147 109
10th Percentile £206 £263 £216
25th Percentile £408 £400 £363
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - -1.96%
75th Percentile £650 £630 £613
90th Percentile £775 £758 £688
England median daily rate £504 £450 £500
% change year-on-year +11.94% -10.00% -3.85%
Number of hourly rates quoted 19 15 9
10th Percentile £16.53 £17.98 £14.21
25th Percentile £17.60 £20.24 £16.25
Median hourly rate £19.00 £25.15 £16.86
Median % change year-on-year -24.45% +49.17% -10.94%
75th Percentile £22.41 £31.50 £30.00
90th Percentile £68.88 £39.65 £33.19
England median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -12.27%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,959 12,532 14,428
As % of all contract IT jobs advertised in London 89.08% 92.33% 88.87%
Number of daily rates quoted 11,817 8,377 10,112
10th Percentile £363 £325 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £540 £550
Median % change year-on-year +1.85% -1.82% -4.35%
75th Percentile £663 £675 £688
90th Percentile £775 £788 £800
England median daily rate £525 £513 £525
% change year-on-year +2.44% -2.38% -4.55%
Number of hourly rates quoted 296 248 200
10th Percentile £17.60 £16.50 £17.05
25th Percentile £19.50 £24.66 £22.00
Median hourly rate £35.50 £29.50 £35.61
Median % change year-on-year +20.34% -17.15% -13.73%
75th Percentile £56.25 £47.81 £54.06
90th Percentile £81.25 £63.08 £71.31
England median hourly rate £43.96 £25.15 £43.00
% change year-on-year +74.79% -41.51% +4.78%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 11 August 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 11 August 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 11 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -33 39 £496 -17.42% 60
South London -7 12 £570 +3.64% 6
East London +9 7 £750 +50.00% 7
North London -1 3 £450 -30.77% 4
West London -21 3 £500 - 17
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (5.60%) SharePoint
2 19 (5.07%) Microsoft Exchange
3 13 (3.47%) Confluence
4 4 (1.07%) Adobe Experience Manager
5 2 (0.53%) Apache Spark
6 1 (0.27%) Apache
6 1 (0.27%) Exchange Server 2013
6 1 (0.27%) JBoss
6 1 (0.27%) SharePoint Server
Applications
1 9 (2.40%) Microsoft Excel
2 8 (2.13%) Microsoft Office
3 1 (0.27%) Chatbot
3 1 (0.27%) Microsoft Project
3 1 (0.27%) MS Visio
Business Applications
1 6 (1.60%) Dynamics CRM
2 4 (1.07%) Oracle ERP
3 3 (0.80%) Remedy ITSM
3 3 (0.80%) SAP S/4HANA
4 2 (0.53%) Loan IQ
4 2 (0.53%) NEC Housing
4 2 (0.53%) SAP HCM
4 2 (0.53%) SAP PS
4 2 (0.53%) Sparx Enterprise Architect
5 1 (0.27%) Alphatax
5 1 (0.27%) Dynamics GP
5 1 (0.27%) SAP Payroll
5 1 (0.27%) SAP PM
Cloud Services
1 64 (17.07%) Azure
2 61 (16.27%) Microsoft 365
3 37 (9.87%) Entra ID
4 31 (8.27%) AWS
5 18 (4.80%) Power Platform
6 16 (4.27%) SaaS
7 13 (3.47%) Azure DevOps
8 11 (2.93%) PaaS
9 9 (2.40%) IaaS
10 8 (2.13%) OCI
10 8 (2.13%) OneDrive
11 7 (1.87%) Dynamics 365
11 7 (1.87%) Google Workspace
11 7 (1.87%) Serverless
12 6 (1.60%) Azure Functions
12 6 (1.60%) GCP
13 5 (1.33%) Power Automate
13 5 (1.33%) Virtual Private Cloud
14 4 (1.07%) PowerApps
14 4 (1.07%) SuccessFactors
Communications & Networking
1 22 (5.87%) VPN
2 20 (5.33%) Firewall
3 14 (3.73%) DNS
4 10 (2.67%) DHCP
4 10 (2.67%) Network Security
5 9 (2.40%) TCP/IP
5 9 (2.40%) Wi-Fi
6 8 (2.13%) Wireless
7 7 (1.87%) DMZ
8 6 (1.60%) WAN
9 5 (1.33%) SAN
10 4 (1.07%) SD-WAN
10 4 (1.07%) SSL
11 3 (0.80%) VLAN
12 2 (0.53%) Intrusion Detection
12 2 (0.53%) LAN
12 2 (0.53%) MPLS
12 2 (0.53%) NaaS
12 2 (0.53%) SSH
13 1 (0.27%) F5 BIG-IP LTM
Database & Business Intelligence
1 12 (3.20%) Power BI
2 9 (2.40%) SQL Server
3 8 (2.13%) MySQL
4 4 (1.07%) Oracle Reports
5 3 (0.80%) Data Warehouse
5 3 (0.80%) MongoDB
5 3 (0.80%) PostgreSQL
6 2 (0.53%) Amazon RDS
6 2 (0.53%) Apache Cassandra
6 2 (0.53%) Azure SQL Database
6 2 (0.53%) Big Data
6 2 (0.53%) Elasticsearch
6 2 (0.53%) Flink
6 2 (0.53%) GIS
6 2 (0.53%) InfluxDB
6 2 (0.53%) NoSQL
6 2 (0.53%) Oracle BI Publisher
6 2 (0.53%) TimescaleDB
7 1 (0.27%) Enterprise Data Warehouse
7 1 (0.27%) Relational Database
Development Applications
1 26 (6.93%) JIRA
2 7 (1.87%) Git
3 4 (1.07%) Maven
4 3 (0.80%) Chocolatey
4 3 (0.80%) Eclipse
4 3 (0.80%) ScriptRunner
5 2 (0.53%) GitLab
5 2 (0.53%) Robot Framework
6 1 (0.27%) Atlassian Bamboo
6 1 (0.27%) Bitbucket
6 1 (0.27%) Jenkins
6 1 (0.27%) SQL Server Management Studio (SSMS)
General
1 142 (37.87%) Social Skills
2 79 (21.07%) Public Sector
3 77 (20.53%) Finance
4 66 (17.60%) Analytical Skills
5 29 (7.73%) Local Government
6 24 (6.40%) Banking
7 23 (6.13%) Organisational Skills
8 17 (4.53%) Legal
9 11 (2.93%) Retail
9 11 (2.93%) Telecoms
10 8 (2.13%) Front Office
10 8 (2.13%) Inclusion and Diversity
10 8 (2.13%) Investment Banking
11 6 (1.60%) Law
11 6 (1.60%) Police
12 5 (1.33%) Documentation Skills
12 5 (1.33%) Influencing Skills
13 4 (1.07%) Billing
13 4 (1.07%) Military
13 4 (1.07%) Presentation Skills
Job Titles
1 38 (10.13%) Delivery Manager
2 36 (9.60%) Analyst
2 36 (9.60%) Lead
3 31 (8.27%) Senior
3 31 (8.27%) Service Manager
4 27 (7.20%) Architect
5 23 (6.13%) Consultant
6 21 (5.60%) Service Delivery Manager
7 20 (5.33%) Support Engineer
8 19 (5.07%) IT Manager
9 17 (4.53%) IT Support
10 16 (4.27%) Project Manager
11 14 (3.73%) Administrator
12 11 (2.93%) Developer
12 11 (2.93%) Operations Manager
13 10 (2.67%) IT Engineer
13 10 (2.67%) IT Support Engineer
14 9 (2.40%) Infrastructure Engineer
14 9 (2.40%) IT Analyst
14 9 (2.40%) Solutions Architect
Libraries, Frameworks & Software Standards
1 24 (6.40%) REST
2 9 (2.40%) Web Services
3 8 (2.13%) CSS
4 7 (1.87%) AngularJS
4 7 (1.87%) Oracle Fusion
5 6 (1.60%) SOAP
6 5 (1.33%) Jakarta EE
6 5 (1.33%) XML
7 4 (1.07%) Bootstrap
7 4 (1.07%) HTML
7 4 (1.07%) jQuery
7 4 (1.07%) Sass
7 4 (1.07%) Spring
7 4 (1.07%) Spring MVC
8 3 (0.80%) Kafka
8 3 (0.80%) Microsoft Graph
8 3 (0.80%) Middleware
9 2 (0.53%) .NET
9 2 (0.53%) RabbitMQ
9 2 (0.53%) XSLT
Miscellaneous
1 53 (14.13%) Onboarding
2 14 (3.73%) CMDB
3 12 (3.20%) Cloud Native
3 12 (3.20%) Product Ownership
4 11 (2.93%) Management Information System
5 8 (2.13%) Video Conferencing
5 8 (2.13%) Virtual Team
6 7 (1.87%) Data Protection Act
6 7 (1.87%) Enterprise Software
7 6 (1.60%) Data Centre
8 5 (1.33%) Cyber Threat
8 5 (1.33%) NHS
8 5 (1.33%) Security Operations Centre
9 4 (1.07%) Analytical Mindset
9 4 (1.07%) Client/Server
9 4 (1.07%) Freedom of Information
9 4 (1.07%) Hybrid Cloud
9 4 (1.07%) Self-Motivation
10 3 (0.80%) Legacy Systems
10 3 (0.80%) Security Posture
Operating Systems
1 70 (18.67%) Windows
2 17 (4.53%) Mac OS
3 12 (3.20%) Linux
3 12 (3.20%) Windows 10
4 7 (1.87%) Android
4 7 (1.87%) Unix
4 7 (1.87%) Windows Server
5 6 (1.60%) Apple iOS
6 3 (0.80%) Red Hat Enterprise Linux
7 2 (0.53%) Solaris
7 2 (0.53%) VMS
7 2 (0.53%) Windows Server 2019
8 1 (0.27%) AIX
8 1 (0.27%) OpenVMS
8 1 (0.27%) Rocky
8 1 (0.27%) SUSE
8 1 (0.27%) Windows 7
8 1 (0.27%) Windows Server 2008
8 1 (0.27%) Windows Server 2012
8 1 (0.27%) Windows Server 2016
Processes & Methodologies
1 121 (32.27%) Continuous Improvement
2 115 (30.67%) ITIL
3 100 (26.67%) Stakeholder Management
4 91 (24.27%) Service Management
5 89 (23.73%) Agile
5 89 (23.73%) Problem-Solving
6 81 (21.60%) ITSM
7 57 (15.20%) Stakeholder Engagement
8 55 (14.67%) Change Management
9 47 (12.53%) AI
10 37 (9.87%) DevOps
11 36 (9.60%) Migration
12 35 (9.33%) Project Delivery
12 35 (9.33%) Roadmaps
13 34 (9.07%) Decision-Making
14 33 (8.80%) Analytics
15 31 (8.27%) Project Management
16 29 (7.73%) Incident Management
17 27 (7.20%) Cybersecurity
18 26 (6.93%) User Experience
Programming Languages
1 21 (5.60%) SQL
2 17 (4.53%) PowerShell
3 16 (4.27%) JavaScript
4 15 (4.00%) Python
5 9 (2.40%) Java
6 5 (1.33%) Groovy
7 3 (0.80%) Bash
7 3 (0.80%) C#
7 3 (0.80%) Shell Script
8 2 (0.53%) C++
8 2 (0.53%) Kotlin
9 1 (0.27%) ActionScript
9 1 (0.27%) ActionScript 2.0
9 1 (0.27%) Perl
9 1 (0.27%) T-SQL
9 1 (0.27%) VB.NET
9 1 (0.27%) VBA
Qualifications
1 58 (15.47%) Security Cleared
2 44 (11.73%) SC Cleared
3 21 (5.60%) Degree
4 14 (3.73%) DV Cleared
5 13 (3.47%) ITIL Certification
5 13 (3.47%) PMP
6 11 (2.93%) Microsoft Certification
7 9 (2.40%) CISSP
7 9 (2.40%) Computer Science Degree
7 9 (2.40%) PMI Certification
8 8 (2.13%) Azure Certification
8 8 (2.13%) ITIL Foundation Certificate
9 5 (1.33%) A+ Certification
9 5 (1.33%) CISA
9 5 (1.33%) OSCP
9 5 (1.33%) SANS
10 4 (1.07%) AWS Certification
10 4 (1.07%) CISM
11 3 (0.80%) BPSS Clearance
11 3 (0.80%) TOGAF Certification
Quality Assurance & Compliance
1 32 (8.53%) SLA
2 16 (4.27%) GRC
3 15 (4.00%) GDPR
4 14 (3.73%) QA
5 11 (2.93%) Cyber Essentials
5 11 (2.93%) Data Quality
6 10 (2.67%) Accessibility
6 10 (2.67%) PMO
7 8 (2.13%) ISO/IEC 27001
8 7 (1.87%) NCSC
9 6 (1.60%) Cyber Essentials PLUS
10 4 (1.07%) PCI DSS
11 3 (0.80%) NIST
11 3 (0.80%) WCAG
12 2 (0.53%) Actionable Recommendations
13 1 (0.27%) Basel III
13 1 (0.27%) BS7666
System Software
1 48 (12.80%) Active Directory
2 8 (2.13%) VMware Infrastructure
3 3 (0.80%) Virtual Desktop
3 3 (0.80%) Virtual Machines
4 2 (0.53%) Docker
4 2 (0.53%) VMware ESXi
5 1 (0.27%) VMware NSX
5 1 (0.27%) XenDesktop
Systems Management
1 28 (7.47%) Microsoft Intune
2 16 (4.27%) SCCM
3 10 (2.67%) Terraform
4 6 (1.60%) Kubernetes
4 6 (1.60%) WSUS
5 4 (1.07%) Jamf Pro
5 4 (1.07%) Single Sign-On
6 3 (0.80%) Ansible
6 3 (0.80%) FortiGate
6 3 (0.80%) Grafana
6 3 (0.80%) Prometheus
7 2 (0.53%) Amdocs OSS
7 2 (0.53%) Nessus
7 2 (0.53%) NetBackup
7 2 (0.53%) vCenter Server
8 1 (0.27%) Istio
8 1 (0.27%) Opsview
8 1 (0.27%) WMI
Vendors
1 94 (25.07%) Microsoft
2 78 (20.80%) ServiceNow
3 19 (5.07%) Oracle
4 12 (3.20%) Citrix
4 12 (3.20%) VMware
5 11 (2.93%) SAP
6 10 (2.67%) Apple
7 9 (2.40%) Salesforce
7 9 (2.40%) Workday
8 7 (1.87%) Bloomberg
9 6 (1.60%) Dynatrace
9 6 (1.60%) NEC
9 6 (1.60%) Reuters
10 5 (1.33%) Atlassian
10 5 (1.33%) Cisco
10 5 (1.33%) ION Trading
10 5 (1.33%) Tenable
10 5 (1.33%) Zscaler
11 3 (0.80%) Google
11 3 (0.80%) Red Hat