Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 6 June 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Jun 2026
Same period 2025 Same period 2024
Rank 155 162 200
Rank change year-on-year +7 +38 -8
Contract jobs citing Service Delivery 327 213 217
As % of all contract jobs in London 1.76% 1.75% 1.24%
As % of the Processes & Methodologies category 1.98% 1.90% 1.40%
Number of daily rates quoted 203 134 164
10th Percentile £285 £287 £200
25th Percentile £425 £400 £313
Median daily rate (50th Percentile) £525 £500 £488
Median % change year-on-year +5.00% +2.56% -2.50%
75th Percentile £650 £600 £638
90th Percentile £775 £730 £700
England median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 15 17 9
10th Percentile £16.70 £20.15 £15.90
25th Percentile £18.85 £20.24 £16.25
Median hourly rate £22.00 £28.60 £16.86
Median % change year-on-year -23.08% +69.63% -55.88%
75th Percentile £29.29 £31.00 £23.75
90th Percentile £55.73 £33.50 £30.46
England median hourly rate £17.87 £16.23 £15.00
% change year-on-year +10.10% +8.20% -21.05%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 16,474 11,204 15,470
As % of all contract IT jobs advertised in London 88.70% 92.30% 88.31%
Number of daily rates quoted 10,987 7,490 11,076
10th Percentile £358 £350 £340
25th Percentile £435 £425 £445
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -6.78%
75th Percentile £650 £683 £675
90th Percentile £763 £800 £800
England median daily rate £515 £520 £525
% change year-on-year -0.96% -0.95% -4.55%
Number of hourly rates quoted 247 196 317
10th Percentile £18.48 £16.50 £15.50
25th Percentile £25.22 £24.66 £20.00
Median hourly rate £37.50 £32.25 £28.00
Median % change year-on-year +16.28% +15.18% -28.21%
75th Percentile £58.96 £49.75 £48.75
90th Percentile £79.25 £63.50 £68.30
England median hourly rate £47.50 £28.53 £37.50
% change year-on-year +66.52% -23.93% +1.99%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 6 June 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 6 June 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 6 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -30 33 £550 -12.00% 48
West London -16 15 £575 +53.33% 12
South London -1 13 £600 +14.29% 3
East London 0 8 £570 +14.00% 9
North London - 1 £450 - 5
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (4.59%) Confluence
2 14 (4.28%) Microsoft Exchange
3 10 (3.06%) SharePoint
4 4 (1.22%) Adobe Experience Manager
5 2 (0.61%) Apache Spark
6 1 (0.31%) nginx
Applications
1 11 (3.36%) Microsoft Excel
2 7 (2.14%) Microsoft Office
3 3 (0.92%) Microsoft PowerPoint
4 2 (0.61%) MS Visio
4 2 (0.61%) Spreadsheet
5 1 (0.31%) Chatbot
5 1 (0.31%) Microsoft Project
Business Applications
1 7 (2.14%) Remedy ITSM
2 5 (1.53%) Dynamics CRM
3 3 (0.92%) Oracle ERP
4 2 (0.61%) NEC Housing
4 2 (0.61%) SAP PS
4 2 (0.61%) SAP S/4HANA
4 2 (0.61%) Sparx Enterprise Architect
5 1 (0.31%) Alphatax
5 1 (0.31%) Dynamics GP
5 1 (0.31%) SAP HCM
5 1 (0.31%) SAP Payroll
Cloud Services
1 54 (16.51%) Azure
2 45 (13.76%) Microsoft 365
3 26 (7.95%) AWS
4 18 (5.50%) Power Platform
5 17 (5.20%) Entra ID
6 11 (3.36%) Google Workspace
6 11 (3.36%) SaaS
7 10 (3.06%) Azure DevOps
8 8 (2.45%) GCP
8 8 (2.45%) OCI
8 8 (2.45%) PaaS
9 7 (2.14%) Dynamics 365
10 6 (1.83%) IaaS
11 5 (1.53%) Virtual Private Cloud
12 4 (1.22%) OneDrive
12 4 (1.22%) Power Automate
12 4 (1.22%) Serverless
13 3 (0.92%) Azure Functions
13 3 (0.92%) PowerApps
13 3 (0.92%) Slack
Communications & Networking
1 15 (4.59%) Firewall
1 15 (4.59%) VPN
2 7 (2.14%) DMZ
2 7 (2.14%) TCP/IP
3 6 (1.83%) Network Security
3 6 (1.83%) WAN
4 5 (1.53%) DHCP
4 5 (1.53%) DNS
4 5 (1.53%) Wireless
5 3 (0.92%) Intrusion Detection
5 3 (0.92%) LAN
5 3 (0.92%) SD-WAN
6 2 (0.61%) NaaS
6 2 (0.61%) SAN
6 2 (0.61%) Wi-Fi
7 1 (0.31%) 3GPP
7 1 (0.31%) Internet
7 1 (0.31%) MPLS
7 1 (0.31%) NAS
7 1 (0.31%) VoIP
Database & Business Intelligence
1 11 (3.36%) Power BI
2 6 (1.83%) MySQL
2 6 (1.83%) SQL Server
3 4 (1.22%) Oracle Reports
4 2 (0.61%) Amazon RDS
4 2 (0.61%) Apache Cassandra
4 2 (0.61%) Big Data
4 2 (0.61%) Data Warehouse
4 2 (0.61%) Elasticsearch
4 2 (0.61%) Flink
4 2 (0.61%) Geospatial Data
4 2 (0.61%) InfluxDB
4 2 (0.61%) MongoDB
4 2 (0.61%) NoSQL
4 2 (0.61%) Oracle BI Publisher
4 2 (0.61%) PostgreSQL
4 2 (0.61%) SQL Server Integration Services
4 2 (0.61%) Tableau
4 2 (0.61%) TimescaleDB
5 1 (0.31%) Enterprise Data Warehouse
Development Applications
1 29 (8.87%) JIRA
2 6 (1.83%) Git
3 4 (1.22%) Maven
4 3 (0.92%) Eclipse
4 3 (0.92%) ScriptRunner
5 2 (0.61%) Robot Framework
5 2 (0.61%) TestRail
6 1 (0.31%) Cucumber
6 1 (0.31%) Cypress.io
6 1 (0.31%) Postman
6 1 (0.31%) Selenium
6 1 (0.31%) SQL Server Management Studio (SSMS)
General
1 126 (38.53%) Social Skills
2 77 (23.55%) Finance
3 59 (18.04%) Public Sector
4 51 (15.60%) Analytical Skills
5 25 (7.65%) Banking
6 22 (6.73%) Local Government
7 19 (5.81%) Legal
8 18 (5.50%) Organisational Skills
9 11 (3.36%) Investment Banking
10 10 (3.06%) Presentation Skills
11 9 (2.75%) Documentation Skills
11 9 (2.75%) Retail
11 9 (2.75%) Telecoms
12 8 (2.45%) Front Office
13 6 (1.83%) Influencing Skills
13 6 (1.83%) Law
14 5 (1.53%) Police
15 4 (1.22%) Inclusion and Diversity
16 3 (0.92%) Fire and Rescue
16 3 (0.92%) Social Housing
Job Titles
1 40 (12.23%) Analyst
2 39 (11.93%) Delivery Manager
3 36 (11.01%) Lead
4 33 (10.09%) Senior
5 29 (8.87%) Service Manager
6 28 (8.56%) Architect
7 23 (7.03%) Service Delivery Manager
8 21 (6.42%) IT Manager
9 20 (6.12%) Consultant
10 18 (5.50%) Project Manager
11 14 (4.28%) Administrator
12 13 (3.98%) Business Analyst
12 13 (3.98%) IT Support
12 13 (3.98%) Support Engineer
13 12 (3.67%) IT Analyst
14 10 (3.06%) Senior Consultant
14 10 (3.06%) Senior Manager
15 8 (2.45%) Developer
15 8 (2.45%) Solutions Architect
15 8 (2.45%) Technical Architect
Libraries, Frameworks & Software Standards
1 21 (6.42%) REST
2 8 (2.45%) CSS
2 8 (2.45%) Oracle Fusion
3 7 (2.14%) AngularJS
3 7 (2.14%) XML
4 6 (1.83%) SOAP
4 6 (1.83%) Spring
4 6 (1.83%) Web Services
5 5 (1.53%) HTML
5 5 (1.53%) Middleware
6 4 (1.22%) Bootstrap
6 4 (1.22%) J2EE
6 4 (1.22%) jQuery
6 4 (1.22%) Sass
6 4 (1.22%) Spring MVC
7 3 (0.92%) .NET
7 3 (0.92%) JSON
7 3 (0.92%) Microsoft Graph
8 2 (0.61%) gRPC
8 2 (0.61%) Swagger
Miscellaneous
1 29 (8.87%) Onboarding
2 18 (5.50%) Product Ownership
3 14 (4.28%) CMDB
4 11 (3.36%) Cloud Native
5 9 (2.75%) Self-Motivation
5 9 (2.75%) Virtual Team
6 8 (2.45%) Management Information System
7 7 (2.14%) Data Centre
8 6 (1.83%) Data Protection Act
8 6 (1.83%) Freedom of Information
8 6 (1.83%) NHS
9 5 (1.53%) Client/Server
9 5 (1.53%) Enterprise Software
9 5 (1.53%) Security Operations Centre
10 4 (1.22%) Hybrid Cloud
10 4 (1.22%) Legacy Systems
10 4 (1.22%) Life Science
11 3 (0.92%) Distributed Systems
11 3 (0.92%) Smartphone
11 3 (0.92%) Video Conferencing
Operating Systems
1 46 (14.07%) Windows
2 10 (3.06%) Windows 10
3 9 (2.75%) Android
3 9 (2.75%) Linux
4 7 (2.14%) Apple iOS
4 7 (2.14%) Mac OS
4 7 (2.14%) Windows Server
5 5 (1.53%) Unix
6 2 (0.61%) Red Hat Enterprise Linux
6 2 (0.61%) Windows Server 2016
6 2 (0.61%) Windows Server 2019
7 1 (0.31%) Oracle Linux
7 1 (0.31%) Rocky
7 1 (0.31%) Solaris
7 1 (0.31%) VMS
7 1 (0.31%) Windows Server 2012
Processes & Methodologies
1 96 (29.36%) ITIL
2 92 (28.13%) Agile
3 85 (25.99%) Continuous Improvement
3 85 (25.99%) Stakeholder Management
4 68 (20.80%) Problem-Solving
5 63 (19.27%) Service Management
6 61 (18.65%) ITSM
7 41 (12.54%) Stakeholder Engagement
8 40 (12.23%) Change Management
9 38 (11.62%) AI
10 36 (11.01%) Project Management
11 32 (9.79%) Migration
11 32 (9.79%) Roadmaps
12 29 (8.87%) Incident Management
13 27 (8.26%) DevOps
14 26 (7.95%) Project Delivery
15 23 (7.03%) Analytics
15 23 (7.03%) Process Improvement
15 23 (7.03%) Technical Leadership
16 22 (6.73%) Cybersecurity
Programming Languages
1 19 (5.81%) SQL
2 17 (5.20%) JavaScript
3 16 (4.89%) PowerShell
4 13 (3.98%) Java
5 12 (3.67%) Python
6 5 (1.53%) Groovy
7 3 (0.92%) C#
8 2 (0.61%) C++
8 2 (0.61%) Kotlin
9 1 (0.31%) Apex Code
9 1 (0.31%) Bash
9 1 (0.31%) Shell Script
9 1 (0.31%) T-SQL
9 1 (0.31%) VB.NET
9 1 (0.31%) VBA
Qualifications
1 54 (16.51%) Security Cleared
2 44 (13.46%) SC Cleared
3 22 (6.73%) Degree
4 16 (4.89%) ITIL Certification
5 11 (3.36%) PMP
6 10 (3.06%) DV Cleared
6 10 (3.06%) Microsoft Certification
7 9 (2.75%) CISSP
8 7 (2.14%) CISA
8 7 (2.14%) ITIL Foundation Certificate
8 7 (2.14%) Master's Degree
8 7 (2.14%) PMI Certification
9 6 (1.83%) Azure Certification
10 5 (1.53%) OSCP
10 5 (1.53%) SANS
11 4 (1.22%) AWS Certification
11 4 (1.22%) CISM
11 4 (1.22%) Computer Science Degree
11 4 (1.22%) MCSA
12 3 (0.92%) TOGAF Certification
Quality Assurance & Compliance
1 27 (8.26%) SLA
2 18 (5.50%) GDPR
3 15 (4.59%) GRC
4 11 (3.36%) QA
5 9 (2.75%) Data Quality
6 7 (2.14%) ISO/IEC 27001
7 6 (1.83%) NCSC
7 6 (1.83%) PMO
8 5 (1.53%) Cyber Essentials
8 5 (1.53%) PCI DSS
9 4 (1.22%) Accessibility
9 4 (1.22%) Sarbanes-Oxley
10 3 (0.92%) NIST
11 2 (0.61%) Actionable Recommendations
11 2 (0.61%) COBIT
11 2 (0.61%) Cyber Essentials PLUS
11 2 (0.61%) WCAG
12 1 (0.31%) BS7666
System Software
1 25 (7.65%) Active Directory
2 2 (0.61%) VMware Infrastructure
3 1 (0.31%) Microsoft Virtual Server
3 1 (0.31%) Virtual Servers
3 1 (0.31%) VMware NSX
3 1 (0.31%) vSphere
3 1 (0.31%) XenDesktop
Systems Management
1 16 (4.89%) Microsoft Intune
2 12 (3.67%) SCCM
3 6 (1.83%) WSUS
4 4 (1.22%) Terraform
5 2 (0.61%) Amdocs OSS
5 2 (0.61%) Ansible
5 2 (0.61%) Grafana
5 2 (0.61%) HP ALM
5 2 (0.61%) Jamf Pro
5 2 (0.61%) Kubernetes
5 2 (0.61%) Prometheus
6 1 (0.31%) FortiGate
6 1 (0.31%) WMI
Vendors
1 71 (21.71%) ServiceNow
2 65 (19.88%) Microsoft
3 22 (6.73%) Oracle
4 11 (3.36%) Citrix
4 11 (3.36%) Salesforce
5 9 (2.75%) Bloomberg
5 9 (2.75%) Remedy
6 8 (2.45%) Reuters
6 8 (2.45%) SAP
6 8 (2.45%) Workday
7 7 (2.14%) Apple
7 7 (2.14%) ION Trading
8 6 (1.83%) BMC
9 5 (1.53%) Google
10 3 (0.92%) Atlassian
10 3 (0.92%) Ericsson
10 3 (0.92%) Guidewire
10 3 (0.92%) NEC
10 3 (0.92%) Nokia
10 3 (0.92%) VMware