Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 9 November 2025, with comparisons to the same periods in the previous two years.

6 months to
9 Nov 2025
Same period 2024 Same period 2023
Rank 165 193 183
Rank change year-on-year +28 -10 +29
Contract jobs citing Service Delivery 238 203 284
As % of all contract jobs in London 1.73% 1.31% 1.39%
As % of the Processes & Methodologies category 1.88% 1.47% 1.55%
Number of daily rates quoted 147 128 213
10th Percentile £263 £288 £239
25th Percentile £388 £439 £413
Median daily rate (50th Percentile) £500 £550 £532
Median % change year-on-year -9.09% +3.38% +1.33%
75th Percentile £631 £600 £600
90th Percentile £752 £691 £725
England median daily rate £450 £518 £500
% change year-on-year -13.04% +3.50% -4.76%
Number of hourly rates quoted 10 5 6
10th Percentile £17.89 £16.19 £21.96
25th Percentile £19.35 £20.75 £30.07
Median hourly rate £25.86 £30.00 £59.28
Median % change year-on-year -13.80% -49.39% +94.35%
75th Percentile £34.25 £32.29 £76.25
90th Percentile £42.98 £35.00 £81.88
England median hourly rate £20.00 £16.23 £17.72
% change year-on-year +23.23% -8.42% +4.65%

All Process and Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 12,690 13,828 18,272
As % of all contract IT jobs advertised in London 92.41% 89.13% 89.73%
Number of daily rates quoted 8,349 8,905 13,142
10th Percentile £331 £350 £356
25th Percentile £425 £450 £463
Median daily rate (50th Percentile) £540 £550 £575
Median % change year-on-year -1.82% -4.35% -2.13%
75th Percentile £663 £675 £688
90th Percentile £775 £799 £800
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.50% -0.05%
Number of hourly rates quoted 255 162 248
10th Percentile £17.69 £17.28 £18.55
25th Percentile £24.89 £24.63 £21.44
Median hourly rate £29.50 £37.79 £37.17
Median % change year-on-year -21.93% +1.65% -0.88%
75th Percentile £46.88 £55.94 £60.44
90th Percentile £64.90 £80.68 £77.50
England median hourly rate £25.15 £36.50 £44.50
% change year-on-year -31.10% -17.98% +27.14%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 9 November 2025.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 9 November 2025.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 9 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +11 43 £550 +4.76% 175
South London -9 15 £578 -3.67% 13
West London - 5 £588 - 23
North London +3 2 £650 +39.78% 4
East London - 1 - - 9
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (5.88%) SharePoint
2 9 (3.78%) Confluence
3 5 (2.10%) Microsoft Exchange
4 2 (0.84%) WebLogic
4 2 (0.84%) WebSphere
4 2 (0.84%) WildFly
5 1 (0.42%) Apache
5 1 (0.42%) Camunda
5 1 (0.42%) CMS
Applications
1 17 (7.14%) Microsoft Excel
2 15 (6.30%) Microsoft Office
3 3 (1.26%) Microsoft PowerPoint
3 3 (1.26%) MS Visio
4 2 (0.84%) Microsoft Project
5 1 (0.42%) Chatbot
5 1 (0.42%) Revit
5 1 (0.42%) Spreadsheet
Business Applications
1 10 (4.20%) Remedy ITSM
2 9 (3.78%) SAP S/4HANA
3 5 (2.10%) SAP SD
4 2 (0.84%) SAP ERP
5 1 (0.42%) Academy Housing
5 1 (0.42%) Dynamics CRM
5 1 (0.42%) IntelliMatch
5 1 (0.42%) iTrent
5 1 (0.42%) Maximo
5 1 (0.42%) NEC Housing
5 1 (0.42%) NetSuite
5 1 (0.42%) ResourceLink
5 1 (0.42%) Salesforce CRM
5 1 (0.42%) Sprinklr
Cloud Services
1 39 (16.39%) Azure
2 21 (8.82%) Microsoft 365
3 20 (8.40%) AWS
4 16 (6.72%) Power Platform
5 9 (3.78%) OneDrive
6 8 (3.36%) Azure DevOps
6 8 (3.36%) SaaS
7 7 (2.94%) Entra ID
7 7 (2.94%) Power Automate
8 6 (2.52%) Azure Monitor
8 6 (2.52%) Serverless
9 4 (1.68%) Amazon CloudWatch
9 4 (1.68%) GitHub
9 4 (1.68%) Lucidchart
10 3 (1.26%) Amazon S3
10 3 (1.26%) AWS Lambda
10 3 (1.26%) Azure Functions
10 3 (1.26%) Azure Logic Apps
10 3 (1.26%) Dynamics 365
10 3 (1.26%) Miro
Communications & Networking
1 11 (4.62%) DNS
2 10 (4.20%) WAN
3 9 (3.78%) DHCP
3 9 (3.78%) Firewall
4 7 (2.94%) VPN
5 6 (2.52%) LAN
6 5 (2.10%) TCP/IP
7 4 (1.68%) Wi-Fi
8 3 (1.26%) Network Security
9 2 (0.84%) HTTP
9 2 (0.84%) Internet
9 2 (0.84%) NetScaler
9 2 (0.84%) VLAN
9 2 (0.84%) VSAN
10 1 (0.42%) BIG-IP
10 1 (0.42%) NGFW
10 1 (0.42%) Remote Desktop
10 1 (0.42%) SD-WAN
10 1 (0.42%) Skype
10 1 (0.42%) WebEx
Database & Business Intelligence
1 13 (5.46%) Power BI
2 5 (2.10%) SAP HANA
3 3 (1.26%) Data Mining
3 3 (1.26%) Data Warehouse
3 3 (1.26%) Relational Database
4 2 (0.84%) Amazon Athena
4 2 (0.84%) RDBMS
4 2 (0.84%) SQL Server
4 2 (0.84%) Tableau
5 1 (0.42%) Amazon RDS
5 1 (0.42%) BigQuery
5 1 (0.42%) Data Vault
5 1 (0.42%) DynamoDB
5 1 (0.42%) Elasticsearch
5 1 (0.42%) Electronic Patient Records
5 1 (0.42%) Looker
5 1 (0.42%) MongoDB
5 1 (0.42%) Power Query
5 1 (0.42%) PowerPivot
5 1 (0.42%) Redis
Development Applications
1 25 (10.50%) JIRA
2 5 (2.10%) Jenkins
2 5 (2.10%) LSMW
3 4 (1.68%) Git
4 2 (0.84%) GitLab
5 1 (0.42%) CircleCI
5 1 (0.42%) Eclipse
5 1 (0.42%) MLflow
General
1 95 (39.92%) Social Skills
2 49 (20.59%) Finance
3 42 (17.65%) Analytical Skills
4 40 (16.81%) Public Sector
5 15 (6.30%) Banking
6 12 (5.04%) Legal
7 11 (4.62%) Inclusion and Diversity
7 11 (4.62%) Influencing Skills
8 7 (2.94%) Back Office
8 7 (2.94%) Local Government
8 7 (2.94%) Marketing
8 7 (2.94%) Retail
9 6 (2.52%) Organisational Skills
9 6 (2.52%) Presentation Skills
10 5 (2.10%) Manufacturing
11 4 (1.68%) Investment Banking
11 4 (1.68%) Telecoms
12 3 (1.26%) Electronics
12 3 (1.26%) French Language
12 3 (1.26%) Japanese Language
Job Titles
1 47 (19.75%) Analyst
2 25 (10.50%) Lead
3 23 (9.66%) Architect
4 22 (9.24%) Senior
4 22 (9.24%) Service Manager
5 19 (7.98%) Delivery Manager
6 17 (7.14%) Business Analyst
6 17 (7.14%) Consultant
7 16 (6.72%) Service Delivery Manager
8 13 (5.46%) Service Analyst
9 11 (4.62%) Developer
9 11 (4.62%) Operations Analyst
10 9 (3.78%) Support Analyst
11 8 (3.36%) Solutions Architect
12 7 (2.94%) Data Scientist
12 7 (2.94%) Operational Support Analyst
12 7 (2.94%) Operations Support Analyst
12 7 (2.94%) SharePoint Analyst
12 7 (2.94%) SharePoint Support
13 6 (2.52%) DevOps Engineer
Libraries, Frameworks & Software Standards
1 7 (2.94%) Middleware
1 7 (2.94%) REST
1 7 (2.94%) SOAP
2 6 (2.52%) Kafka
2 6 (2.52%) RESTful
3 5 (2.10%) BAPI
3 5 (2.10%) CSS
3 5 (2.10%) EDI
3 5 (2.10%) HTML
3 5 (2.10%) IDoc
3 5 (2.10%) SAP ALE
3 5 (2.10%) SAP Fiori
4 4 (1.68%) LangChain
4 4 (1.68%) LangGraph
4 4 (1.68%) NumPy
4 4 (1.68%) Pandas
4 4 (1.68%) SailPoint
4 4 (1.68%) scikit-learn
5 3 (1.26%) AngularJS
5 3 (1.26%) XML
Miscellaneous
1 12 (5.04%) Onboarding
2 8 (3.36%) Product Ownership
3 6 (2.52%) CMDB
4 5 (2.10%) Management Information System
4 5 (2.10%) NHS
4 5 (2.10%) Self-Motivation
5 4 (1.68%) AI Agents
5 4 (1.68%) Data Centre
5 4 (1.68%) Data Protection Act
5 4 (1.68%) Driving Licence
5 4 (1.68%) Legacy Systems
5 4 (1.68%) Public Cloud
5 4 (1.68%) Virtual Team
6 3 (1.26%) Cyber Defence
6 3 (1.26%) Cyber Threat
6 3 (1.26%) Market Risk
6 3 (1.26%) Reinsurance
7 2 (0.84%) Analytical Mindset
7 2 (0.84%) Cloud Native
7 2 (0.84%) Pricing Data
Operating Systems
1 21 (8.82%) Windows
2 10 (4.20%) Windows Server
3 6 (2.52%) Windows 10
4 3 (1.26%) Linux
4 3 (1.26%) Mac OS
5 2 (0.84%) Apple iOS
5 2 (0.84%) VMS
6 1 (0.42%) Android
6 1 (0.42%) Windows Server 2016
Processes & Methodologies
1 66 (27.73%) ITIL
2 65 (27.31%) Agile
3 58 (24.37%) Problem-Solving
4 52 (21.85%) Continuous Improvement
5 45 (18.91%) Stakeholder Engagement
6 40 (16.81%) ITSM
6 40 (16.81%) Service Management
6 40 (16.81%) Stakeholder Management
7 29 (12.18%) Roadmaps
8 26 (10.92%) Analytics
9 24 (10.08%) DevOps
10 22 (9.24%) Data Protection
10 22 (9.24%) Migration
11 21 (8.82%) Change Management
11 21 (8.82%) Process Improvement
12 20 (8.40%) Business Intelligence
12 20 (8.40%) Decision-Making
12 20 (8.40%) User Experience
13 18 (7.56%) Problem Management
14 16 (6.72%) Project Delivery
Programming Languages
1 22 (9.24%) SQL
2 14 (5.88%) PowerShell
3 12 (5.04%) Python
4 8 (3.36%) JavaScript
5 5 (2.10%) ABAP
6 4 (1.68%) Java
7 2 (0.84%) Bash
8 1 (0.42%) Bicep
8 1 (0.42%) Go
8 1 (0.42%) Korn
8 1 (0.42%) PL/SQL
Qualifications
1 42 (17.65%) Security Cleared
2 38 (15.97%) SC Cleared
3 14 (5.88%) ITIL Certification
4 12 (5.04%) Degree
5 5 (2.10%) BPSS Clearance
5 5 (2.10%) PMP
6 3 (1.26%) Azure Certification
6 3 (1.26%) CCNP
6 3 (1.26%) Cisco Certification
6 3 (1.26%) CISSP
6 3 (1.26%) Microsoft Certification
6 3 (1.26%) PMI Certification
7 2 (0.84%) ACCA
7 2 (0.84%) Computer Science Degree
7 2 (0.84%) CTC Cleared
7 2 (0.84%) DV Cleared
7 2 (0.84%) ITIL Foundation Certificate
7 2 (0.84%) MCP
8 1 (0.42%) AWS Certification
8 1 (0.42%) DBS Check
Quality Assurance & Compliance
1 13 (5.46%) QA
1 13 (5.46%) SLA
2 9 (3.78%) Accessibility
3 7 (2.94%) GDPR
4 6 (2.52%) ISO/IEC 27001
5 5 (2.10%) Cyber Essentials
6 3 (1.26%) Basel II
6 3 (1.26%) PMO
7 2 (0.84%) Actionable Recommendations
7 2 (0.84%) Data Quality
8 1 (0.42%) COBIT
8 1 (0.42%) HL7
8 1 (0.42%) IFRS
8 1 (0.42%) ISO/IEC 20000
8 1 (0.42%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.42%) MiFID
8 1 (0.42%) NCSC
8 1 (0.42%) NIST
8 1 (0.42%) PCI DSS
8 1 (0.42%) WCAG
System Software
1 29 (12.18%) Active Directory
2 5 (2.10%) Docker
3 3 (1.26%) VMware Infrastructure
3 3 (1.26%) vSphere
4 2 (0.84%) VMware NSX
5 1 (0.42%) Hyper-V
5 1 (0.42%) Virtual Desktop
5 1 (0.42%) XenApp
Systems Management
1 9 (3.78%) SCCM
2 8 (3.36%) Microsoft Intune
2 8 (3.36%) SCOM
2 8 (3.36%) Terraform
3 7 (2.94%) HP SiteScope
3 7 (2.94%) Kubernetes
4 6 (2.52%) Ansible
5 2 (0.84%) Jamf Pro
5 2 (0.84%) SCOrch
6 1 (0.42%) Computer Emergency Response Teams
6 1 (0.42%) FortiGate
6 1 (0.42%) Grafana
6 1 (0.42%) Kibana
6 1 (0.42%) Prometheus
6 1 (0.42%) Single Sign-On
Vendors
1 51 (21.43%) Microsoft
2 20 (8.40%) ServiceNow
3 19 (7.98%) SAP
4 11 (4.62%) Remedy
5 7 (2.94%) Splunk
6 6 (2.52%) Citrix
6 6 (2.52%) Oracle
7 4 (1.68%) VMware
7 4 (1.68%) Zoho
7 4 (1.68%) Zscaler
8 3 (1.26%) Alteryx
8 3 (1.26%) BMC
8 3 (1.26%) Cisco
8 3 (1.26%) Foundry
8 3 (1.26%) Google
8 3 (1.26%) Salesforce
9 2 (0.84%) Apple
9 2 (0.84%) F5
9 2 (0.84%) Fortinet
9 2 (0.84%) NetApp