Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 3 April 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Apr 2026
Same period 2025 Same period 2024
Rank 165 147 166
Rank change year-on-year -18 +19 +22
Contract jobs citing Service Delivery 288 234 263
As % of all contract jobs in London 1.70% 1.86% 1.46%
As % of the Processes & Methodologies category 1.90% 2.03% 1.65%
Number of daily rates quoted 184 166 200
10th Percentile £308 £334 £200
25th Percentile £413 £417 £368
Median daily rate (50th Percentile) £513 £550 £525
Median % change year-on-year -6.82% +4.76% +9.95%
75th Percentile £638 £600 £650
90th Percentile £750 £650 £746
England median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -4.76%
Number of hourly rates quoted 8 10 9
10th Percentile £18.60 £19.92 £15.90
25th Percentile £21.75 £20.88 £16.25
Median hourly rate £25.28 £28.60 £16.86
Median % change year-on-year -11.63% +69.63% -44.72%
75th Percentile £41.06 £29.07 £24.75
90th Percentile £73.78 £31.15 £38.88
England median hourly rate £17.69 £19.50 £14.80
% change year-on-year -9.28% +31.76% -44.15%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 15,175 11,511 15,917
As % of all contract IT jobs advertised in London 89.43% 91.41% 88.18%
Number of daily rates quoted 10,190 7,798 11,384
10th Percentile £353 £350 £338
25th Percentile £425 £440 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -6.78%
75th Percentile £650 £681 £675
90th Percentile £751 £800 £788
England median daily rate £505 £525 £525
% change year-on-year -3.81% - -4.55%
Number of hourly rates quoted 236 167 333
10th Percentile £18.07 £18.65 £16.00
25th Percentile £22.16 £24.66 £19.57
Median hourly rate £35.50 £35.00 £30.00
Median % change year-on-year +1.43% +16.67% -23.08%
75th Percentile £57.10 £50.75 £50.00
90th Percentile £72.50 £64.25 £67.80
England median hourly rate £37.50 £32.50 £32.50
% change year-on-year +15.38% - -13.33%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 3 April 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 3 April 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 3 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -40 26 £550 -4.35% 30
West London -10 18 £588 +56.67% 17
South London -20 12 £538 -10.42% 4
East London +4 6 £475 -5.00% 8
North London - 1 £600 - 5
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (5.90%) Confluence
2 11 (3.82%) Microsoft Exchange
3 6 (2.08%) SharePoint
4 4 (1.39%) Adobe Experience Manager
5 2 (0.69%) Apache Spark
6 1 (0.35%) CMS
6 1 (0.35%) nginx
Applications
1 12 (4.17%) Microsoft Excel
2 8 (2.78%) Microsoft Office
3 5 (1.74%) Microsoft PowerPoint
4 4 (1.39%) MS Visio
5 3 (1.04%) Spreadsheet
6 2 (0.69%) Adobe After Effects
6 2 (0.69%) Adobe XD
6 2 (0.69%) InVision
6 2 (0.69%) Sketch
6 2 (0.69%) Trello
7 1 (0.35%) Chatbot
7 1 (0.35%) Microsoft Project
Business Applications
1 5 (1.74%) Remedy ITSM
2 3 (1.04%) Dynamics CRM
3 2 (0.69%) NEC Housing
3 2 (0.69%) NetSuite
3 2 (0.69%) SAP S/4HANA
3 2 (0.69%) Sparx Enterprise Architect
4 1 (0.35%) Alphatax
4 1 (0.35%) Dynamics GP
4 1 (0.35%) IntelliMatch
4 1 (0.35%) iTrent
4 1 (0.35%) Maximo
4 1 (0.35%) Salesforce CRM
4 1 (0.35%) SAP ERP
4 1 (0.35%) Sprinklr
Cloud Services
1 46 (15.97%) Azure
2 34 (11.81%) Microsoft 365
3 23 (7.99%) AWS
4 16 (5.56%) Power Platform
5 12 (4.17%) Entra ID
6 11 (3.82%) Azure DevOps
7 8 (2.78%) Google Workspace
8 7 (2.43%) Dynamics 365
9 6 (2.08%) GCP
9 6 (2.08%) SaaS
10 5 (1.74%) PaaS
10 5 (1.74%) Virtual Private Cloud
11 4 (1.39%) OCI
11 4 (1.39%) Power Automate
12 3 (1.04%) Amazon CloudWatch
12 3 (1.04%) Figma
12 3 (1.04%) IaaS
12 3 (1.04%) Lucidchart
12 3 (1.04%) PowerApps
12 3 (1.04%) Slack
Communications & Networking
1 14 (4.86%) Firewall
1 14 (4.86%) VPN
2 11 (3.82%) DHCP
2 11 (3.82%) DNS
3 8 (2.78%) WAN
4 7 (2.43%) TCP/IP
5 4 (1.39%) DMZ
5 4 (1.39%) LAN
5 4 (1.39%) Wireless
6 3 (1.04%) SD-WAN
7 2 (0.69%) HTTP
7 2 (0.69%) NaaS
7 2 (0.69%) Network Security
7 2 (0.69%) SAN
8 1 (0.35%) HSRP
8 1 (0.35%) InfiniBand
8 1 (0.35%) NAS
8 1 (0.35%) NGFW
8 1 (0.35%) SSL
8 1 (0.35%) VoIP
Database & Business Intelligence
1 10 (3.47%) Power BI
2 6 (2.08%) MySQL
2 6 (2.08%) SQL Server
3 3 (1.04%) Data Warehouse
4 2 (0.69%) Amazon RDS
4 2 (0.69%) Apache Cassandra
4 2 (0.69%) Big Data
4 2 (0.69%) Elasticsearch
4 2 (0.69%) Flink
4 2 (0.69%) Geospatial Data
4 2 (0.69%) InfluxDB
4 2 (0.69%) MongoDB
4 2 (0.69%) NoSQL
4 2 (0.69%) PostgreSQL
4 2 (0.69%) Relational Database
4 2 (0.69%) SQL Server Integration Services
4 2 (0.69%) Tableau
4 2 (0.69%) TimescaleDB
5 1 (0.35%) Electronic Patient Records
5 1 (0.35%) Enterprise Data Warehouse
Development Applications
1 36 (12.50%) JIRA
2 4 (1.39%) Maven
3 3 (1.04%) ScriptRunner
3 3 (1.04%) TestRail
4 2 (0.69%) Axure RP
4 2 (0.69%) Cypress.io
4 2 (0.69%) Git
4 2 (0.69%) Robot Framework
4 2 (0.69%) Selenium
5 1 (0.35%) Cucumber
5 1 (0.35%) Postman
5 1 (0.35%) SQL Server Management Studio (SSMS)
General
1 111 (38.54%) Social Skills
2 68 (23.61%) Finance
3 48 (16.67%) Analytical Skills
4 45 (15.63%) Public Sector
5 20 (6.94%) Banking
6 18 (6.25%) Legal
7 14 (4.86%) Local Government
8 13 (4.51%) Organisational Skills
9 11 (3.82%) Inclusion and Diversity
9 11 (3.82%) Presentation Skills
10 9 (3.13%) Documentation Skills
10 9 (3.13%) Influencing Skills
10 9 (3.13%) Retail
11 6 (2.08%) Investment Banking
12 5 (1.74%) Front Office
12 5 (1.74%) Law
12 5 (1.74%) Marketing
12 5 (1.74%) Telecoms
13 4 (1.39%) Back Office
13 4 (1.39%) Billing
Job Titles
1 50 (17.36%) Analyst
2 35 (12.15%) Senior
3 29 (10.07%) Delivery Manager
3 29 (10.07%) Lead
4 26 (9.03%) Service Manager
5 24 (8.33%) Architect
6 18 (6.25%) Business Analyst
7 17 (5.90%) Service Delivery Manager
8 16 (5.56%) Consultant
9 15 (5.21%) IT Manager
9 15 (5.21%) Project Manager
10 13 (4.51%) Administrator
10 13 (4.51%) Service Analyst
11 9 (3.13%) IT Analyst
11 9 (3.13%) IT Support
12 8 (2.78%) Senior Consultant
13 7 (2.43%) Senior Manager
13 7 (2.43%) Solutions Architect
13 7 (2.43%) Support Analyst
13 7 (2.43%) Support Engineer
Libraries, Frameworks & Software Standards
1 16 (5.56%) REST
2 10 (3.47%) CSS
3 8 (2.78%) HTML
4 7 (2.43%) Oracle Fusion
5 6 (2.08%) Middleware
5 6 (2.08%) Spring
6 4 (1.39%) AngularJS
6 4 (1.39%) Bootstrap
6 4 (1.39%) J2EE
6 4 (1.39%) jQuery
6 4 (1.39%) RESTful
6 4 (1.39%) Sass
6 4 (1.39%) Spring MVC
6 4 (1.39%) Web Services
7 3 (1.04%) .NET
7 3 (1.04%) SOAP
7 3 (1.04%) XML
8 2 (0.69%) .NET Framework
8 2 (0.69%) JMS
8 2 (0.69%) RabbitMQ
Miscellaneous
1 21 (7.29%) Onboarding
2 17 (5.90%) Product Ownership
3 12 (4.17%) Self-Motivation
4 10 (3.47%) CMDB
5 8 (2.78%) Data Centre
6 7 (2.43%) Cloud Native
6 7 (2.43%) Management Information System
7 6 (2.08%) Data Protection Act
8 5 (1.74%) AI Agents
8 5 (1.74%) Smartphone
8 5 (1.74%) Virtual Team
9 4 (1.39%) Enterprise Software
9 4 (1.39%) Hybrid Cloud
9 4 (1.39%) Life Science
10 3 (1.04%) Analytical Mindset
10 3 (1.04%) Client/Server
10 3 (1.04%) Freedom of Information
10 3 (1.04%) Legacy Systems
10 3 (1.04%) NHS
10 3 (1.04%) Security Operations Centre
Operating Systems
1 33 (11.46%) Windows
2 11 (3.82%) Linux
3 10 (3.47%) Windows 10
4 8 (2.78%) Windows Server
5 6 (2.08%) Android
6 5 (1.74%) Unix
7 4 (1.39%) Apple iOS
8 3 (1.04%) Mac OS
9 2 (0.69%) Red Hat Enterprise Linux
10 1 (0.35%) Oracle Linux
10 1 (0.35%) Rocky
10 1 (0.35%) Solaris
10 1 (0.35%) VMS
10 1 (0.35%) Windows Server 2012
10 1 (0.35%) Windows Server 2016
10 1 (0.35%) Windows Server 2019
Processes & Methodologies
1 84 (29.17%) Agile
2 76 (26.39%) ITIL
3 71 (24.65%) Continuous Improvement
4 68 (23.61%) Stakeholder Management
5 58 (20.14%) Problem-Solving
6 51 (17.71%) ITSM
7 50 (17.36%) Service Management
8 41 (14.24%) Stakeholder Engagement
9 35 (12.15%) Change Management
10 32 (11.11%) Project Management
11 29 (10.07%) DevOps
11 29 (10.07%) Process Improvement
11 29 (10.07%) Roadmaps
12 27 (9.38%) Decision-Making
13 26 (9.03%) AI
14 25 (8.68%) Service Design
15 22 (7.64%) Migration
15 22 (7.64%) Project Delivery
16 20 (6.94%) Mentoring
16 20 (6.94%) Risk Management
Programming Languages
1 20 (6.94%) SQL
2 16 (5.56%) JavaScript
3 14 (4.86%) PowerShell
3 14 (4.86%) Python
4 12 (4.17%) Java
5 3 (1.04%) Groovy
6 2 (0.69%) Bash
6 2 (0.69%) C++
6 2 (0.69%) Kotlin
7 1 (0.35%) Apex Code
7 1 (0.35%) Bicep
7 1 (0.35%) C#
7 1 (0.35%) Kusto Query Language
7 1 (0.35%) Shell Script
7 1 (0.35%) T-SQL
7 1 (0.35%) VB.NET
7 1 (0.35%) VBA
Qualifications
1 50 (17.36%) Security Cleared
2 44 (15.28%) SC Cleared
3 24 (8.33%) Degree
4 11 (3.82%) ITIL Certification
5 10 (3.47%) Microsoft Certification
5 10 (3.47%) PMP
6 9 (3.13%) ITIL Foundation Certificate
7 8 (2.78%) Azure Certification
8 7 (2.43%) DV Cleared
8 7 (2.43%) Master's Degree
9 6 (2.08%) PMI Certification
10 5 (1.74%) CISA
10 5 (1.74%) CISSP
11 4 (1.39%) BPSS Clearance
12 3 (1.04%) Computer Science Degree
12 3 (1.04%) MCSA
12 3 (1.04%) OSCP
12 3 (1.04%) SANS
13 2 (0.69%) AWS Certification
13 2 (0.69%) ISO 27001 Lead Implementer
Quality Assurance & Compliance
1 25 (8.68%) SLA
2 15 (5.21%) GDPR
3 11 (3.82%) Data Quality
3 11 (3.82%) ISO/IEC 27001
4 9 (3.13%) QA
5 7 (2.43%) GRC
6 6 (2.08%) Cyber Essentials
7 5 (1.74%) PMO
7 5 (1.74%) Sarbanes-Oxley
8 4 (1.39%) Accessibility
8 4 (1.39%) NCSC
9 3 (1.04%) Actionable Recommendations
9 3 (1.04%) PCI DSS
10 2 (0.69%) COBIT
10 2 (0.69%) NIST
10 2 (0.69%) WCAG
11 1 (0.35%) HL7
System Software
1 26 (9.03%) Active Directory
2 2 (0.69%) Virtual Machines
3 1 (0.35%) Microsoft Virtual Server
3 1 (0.35%) Virtual Servers
3 1 (0.35%) VMware Infrastructure
3 1 (0.35%) VMware NSX
3 1 (0.35%) vSphere
3 1 (0.35%) XenDesktop
Systems Management
1 15 (5.21%) Microsoft Intune
2 10 (3.47%) SCCM
3 6 (2.08%) Ansible
4 4 (1.39%) Terraform
5 3 (1.04%) HP ALM
5 3 (1.04%) WSUS
6 2 (0.69%) Amdocs OSS
6 2 (0.69%) Grafana
6 2 (0.69%) Prometheus
6 2 (0.69%) SCOrch
7 1 (0.35%) FortiGate
7 1 (0.35%) Jamf Pro
7 1 (0.35%) Kubernetes
7 1 (0.35%) SCOM
7 1 (0.35%) WMI
Vendors
1 56 (19.44%) ServiceNow
2 46 (15.97%) Microsoft
3 15 (5.21%) Salesforce
4 13 (4.51%) Oracle
5 8 (2.78%) Remedy
5 8 (2.78%) SAP
6 7 (2.43%) Citrix
7 6 (2.08%) Apple
7 6 (2.08%) BMC
8 5 (1.74%) Bloomberg
8 5 (1.74%) Reuters
9 4 (1.39%) Google
9 4 (1.39%) ION Trading
9 4 (1.39%) Workday
9 4 (1.39%) Zscaler
10 3 (1.04%) Adobe
10 3 (1.04%) Atlassian
10 3 (1.04%) Dynatrace
10 3 (1.04%) HP
11 2 (0.69%) Cisco