Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 21 May 2026, with comparisons to the same periods in the previous two years.

6 months to
21 May 2026
Same period 2025 Same period 2024
Rank 151 155 181
Rank change year-on-year +4 +26 +13
Contract jobs citing Service Delivery 302 217 225
As % of all contract jobs in London 1.67% 1.76% 1.29%
As % of the Processes & Methodologies category 1.89% 1.90% 1.45%
Number of daily rates quoted 188 142 174
10th Percentile £313 £351 £200
25th Percentile £434 £411 £330
Median daily rate (50th Percentile) £525 £506 £500
Median % change year-on-year +3.70% +1.25% -
75th Percentile £663 £617 £647
90th Percentile £775 £711 £744
England median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 14 15 7
10th Percentile £16.70 £20.10 £15.54
25th Percentile £17.77 £20.24 £16.25
Median hourly rate £22.00 £28.60 £16.86
Median % change year-on-year -23.08% +69.63% -55.88%
75th Percentile £28.64 £30.04 £17.50
90th Percentile £59.93 £34.00 £20.38
England median hourly rate £17.75 £16.23 £14.84
% change year-on-year +9.37% +9.37% -30.57%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 15,948 11,394 15,486
As % of all contract IT jobs advertised in London 88.35% 92.23% 88.60%
Number of daily rates quoted 10,673 7,685 11,109
10th Percentile £358 £350 £340
25th Percentile £431 £431 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -7.17%
75th Percentile £650 £688 £681
90th Percentile £760 £800 £800
England median daily rate £513 £525 £525
% change year-on-year -2.38% - -4.55%
Number of hourly rates quoted 236 187 308
10th Percentile £18.75 £16.24 £15.81
25th Percentile £25.25 £23.33 £20.00
Median hourly rate £37.25 £34.00 £27.92
Median % change year-on-year +9.56% +21.78% -25.23%
75th Percentile £57.86 £50.25 £48.75
90th Percentile £75.00 £63.75 £66.83
England median hourly rate £46.80 £28.75 £36.50
% change year-on-year +62.78% -21.23% -0.11%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 21 May 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 21 May 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 21 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -29 30 £563 -8.16% 21
West London -21 16 £575 +48.39% 10
South London -3 14 £538 +43.72% 3
East London -1 7 £550 +10.00% 7
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (5.63%) Confluence
2 10 (3.31%) Microsoft Exchange
3 9 (2.98%) SharePoint
4 4 (1.32%) Adobe Experience Manager
5 2 (0.66%) Apache Spark
6 1 (0.33%) nginx
Applications
1 12 (3.97%) Microsoft Excel
2 7 (2.32%) Microsoft Office
3 4 (1.32%) Microsoft PowerPoint
4 3 (0.99%) MS Visio
5 2 (0.66%) Microsoft Project
5 2 (0.66%) Spreadsheet
6 1 (0.33%) Adobe After Effects
6 1 (0.33%) Adobe XD
6 1 (0.33%) Chatbot
6 1 (0.33%) InVision
6 1 (0.33%) Sketch
6 1 (0.33%) Trello
Business Applications
1 6 (1.99%) Remedy ITSM
2 4 (1.32%) Dynamics CRM
3 3 (0.99%) NEC Housing
4 2 (0.66%) NetSuite
4 2 (0.66%) SAP PS
4 2 (0.66%) SAP S/4HANA
4 2 (0.66%) Sparx Enterprise Architect
5 1 (0.33%) Alphatax
5 1 (0.33%) Dynamics GP
5 1 (0.33%) iTrent
5 1 (0.33%) SAP HCM
5 1 (0.33%) SAP Payroll
Cloud Services
1 52 (17.22%) Azure
2 39 (12.91%) Microsoft 365
3 26 (8.61%) AWS
4 19 (6.29%) Power Platform
5 13 (4.30%) Entra ID
6 11 (3.64%) Azure DevOps
7 9 (2.98%) Google Workspace
7 9 (2.98%) SaaS
8 8 (2.65%) GCP
9 7 (2.32%) Dynamics 365
10 6 (1.99%) PaaS
11 5 (1.66%) Power Automate
11 5 (1.66%) Virtual Private Cloud
12 4 (1.32%) IaaS
12 4 (1.32%) OCI
12 4 (1.32%) PowerApps
13 3 (0.99%) Serverless
13 3 (0.99%) Slack
14 2 (0.66%) Amazon Glacier
14 2 (0.66%) Azure Functions
Communications & Networking
1 13 (4.30%) VPN
2 11 (3.64%) Firewall
3 7 (2.32%) DHCP
3 7 (2.32%) DNS
4 6 (1.99%) TCP/IP
4 6 (1.99%) WAN
5 5 (1.66%) DMZ
5 5 (1.66%) Wireless
6 3 (0.99%) Intrusion Detection
6 3 (0.99%) LAN
6 3 (0.99%) SD-WAN
7 2 (0.66%) NaaS
7 2 (0.66%) Network Security
7 2 (0.66%) SAN
7 2 (0.66%) Wi-Fi
8 1 (0.33%) 3GPP
8 1 (0.33%) Internet
8 1 (0.33%) MPLS
8 1 (0.33%) NAS
8 1 (0.33%) Radio Access Network
Database & Business Intelligence
1 11 (3.64%) Power BI
2 7 (2.32%) SQL Server
3 6 (1.99%) MySQL
4 2 (0.66%) Amazon RDS
4 2 (0.66%) Apache Cassandra
4 2 (0.66%) Big Data
4 2 (0.66%) Data Warehouse
4 2 (0.66%) Elasticsearch
4 2 (0.66%) Flink
4 2 (0.66%) Geospatial Data
4 2 (0.66%) InfluxDB
4 2 (0.66%) MongoDB
4 2 (0.66%) NoSQL
4 2 (0.66%) PostgreSQL
4 2 (0.66%) SQL Server Integration Services
4 2 (0.66%) Tableau
4 2 (0.66%) TimescaleDB
5 1 (0.33%) Enterprise Data Warehouse
5 1 (0.33%) Oracle BI Publisher
5 1 (0.33%) Relational Database
Development Applications
1 30 (9.93%) JIRA
2 5 (1.66%) Git
3 4 (1.32%) Maven
4 3 (0.99%) Eclipse
4 3 (0.99%) ScriptRunner
4 3 (0.99%) TestRail
5 2 (0.66%) Cypress.io
5 2 (0.66%) Robot Framework
5 2 (0.66%) Selenium
6 1 (0.33%) Axure RP
6 1 (0.33%) Cucumber
6 1 (0.33%) Postman
6 1 (0.33%) SQL Server Management Studio (SSMS)
General
1 120 (39.74%) Social Skills
2 71 (23.51%) Finance
3 53 (17.55%) Public Sector
4 43 (14.24%) Analytical Skills
5 23 (7.62%) Banking
6 19 (6.29%) Legal
6 19 (6.29%) Local Government
7 16 (5.30%) Organisational Skills
8 10 (3.31%) Presentation Skills
9 9 (2.98%) Documentation Skills
9 9 (2.98%) Investment Banking
9 9 (2.98%) Retail
10 8 (2.65%) Inclusion and Diversity
11 7 (2.32%) Influencing Skills
11 7 (2.32%) Telecoms
12 5 (1.66%) Front Office
12 5 (1.66%) Law
13 4 (1.32%) Police
14 3 (0.99%) Fire and Rescue
14 3 (0.99%) Social Housing
Job Titles
1 40 (13.25%) Analyst
2 34 (11.26%) Delivery Manager
3 32 (10.60%) Senior
4 31 (10.26%) Lead
5 29 (9.60%) Service Manager
6 26 (8.61%) Architect
7 22 (7.28%) Service Delivery Manager
8 19 (6.29%) IT Manager
9 18 (5.96%) Consultant
9 18 (5.96%) Project Manager
10 15 (4.97%) Administrator
11 13 (4.30%) Business Analyst
12 12 (3.97%) IT Support
12 12 (3.97%) Support Engineer
13 10 (3.31%) IT Analyst
13 10 (3.31%) Senior Consultant
14 9 (2.98%) Senior Manager
15 8 (2.65%) Service Analyst
15 8 (2.65%) Technical Architect
16 7 (2.32%) Developer
Libraries, Frameworks & Software Standards
1 18 (5.96%) REST
2 9 (2.98%) CSS
3 7 (2.32%) AngularJS
3 7 (2.32%) HTML
3 7 (2.32%) Oracle Fusion
3 7 (2.32%) XML
4 6 (1.99%) Spring
5 5 (1.66%) Middleware
5 5 (1.66%) SOAP
6 4 (1.32%) Bootstrap
6 4 (1.32%) J2EE
6 4 (1.32%) jQuery
6 4 (1.32%) Sass
6 4 (1.32%) Spring MVC
6 4 (1.32%) Web Services
7 3 (0.99%) .NET
7 3 (0.99%) JSON
7 3 (0.99%) Microsoft Graph
8 2 (0.66%) gRPC
8 2 (0.66%) Swagger
Miscellaneous
1 25 (8.28%) Onboarding
2 18 (5.96%) Product Ownership
3 11 (3.64%) CMDB
4 9 (2.98%) Self-Motivation
5 8 (2.65%) Cloud Native
5 8 (2.65%) Management Information System
5 8 (2.65%) Virtual Team
6 7 (2.32%) Data Centre
7 6 (1.99%) Freedom of Information
8 5 (1.66%) Smartphone
9 4 (1.32%) Client/Server
9 4 (1.32%) Data Protection Act
9 4 (1.32%) Enterprise Software
9 4 (1.32%) Legacy Systems
9 4 (1.32%) Life Science
9 4 (1.32%) NHS
10 3 (0.99%) Analytical Mindset
10 3 (0.99%) Distributed Systems
10 3 (0.99%) Hybrid Cloud
10 3 (0.99%) Security Operations Centre
Operating Systems
1 40 (13.25%) Windows
2 12 (3.97%) Windows 10
3 9 (2.98%) Android
3 9 (2.98%) Linux
4 7 (2.32%) Apple iOS
4 7 (2.32%) Windows Server
5 6 (1.99%) Mac OS
6 5 (1.66%) Unix
7 2 (0.66%) Red Hat Enterprise Linux
7 2 (0.66%) Windows Server 2016
7 2 (0.66%) Windows Server 2019
8 1 (0.33%) Oracle Linux
8 1 (0.33%) Rocky
8 1 (0.33%) Solaris
8 1 (0.33%) VMS
8 1 (0.33%) Windows Server 2012
Processes & Methodologies
1 83 (27.48%) Agile
1 83 (27.48%) ITIL
2 75 (24.83%) Stakeholder Management
3 69 (22.85%) Continuous Improvement
4 63 (20.86%) Problem-Solving
5 58 (19.21%) Service Management
6 55 (18.21%) ITSM
7 39 (12.91%) Stakeholder Engagement
8 36 (11.92%) Project Management
9 33 (10.93%) Change Management
10 31 (10.26%) AI
11 30 (9.93%) Migration
12 29 (9.60%) Roadmaps
13 27 (8.94%) DevOps
14 26 (8.61%) Incident Management
15 22 (7.28%) Decision-Making
15 22 (7.28%) Process Improvement
16 21 (6.95%) Project Delivery
16 21 (6.95%) Service Design
16 21 (6.95%) Workflow
Programming Languages
1 19 (6.29%) SQL
2 18 (5.96%) JavaScript
3 12 (3.97%) Java
3 12 (3.97%) PowerShell
4 11 (3.64%) Python
5 3 (0.99%) C#
5 3 (0.99%) Groovy
6 2 (0.66%) C++
6 2 (0.66%) Kotlin
7 1 (0.33%) Apex Code
7 1 (0.33%) Bash
7 1 (0.33%) Bicep
7 1 (0.33%) Kusto Query Language
7 1 (0.33%) Shell Script
7 1 (0.33%) T-SQL
7 1 (0.33%) VB.NET
7 1 (0.33%) VBA
Qualifications
1 50 (16.56%) Security Cleared
2 42 (13.91%) SC Cleared
3 22 (7.28%) Degree
4 14 (4.64%) ITIL Certification
5 12 (3.97%) Microsoft Certification
6 11 (3.64%) PMP
7 8 (2.65%) CISSP
7 8 (2.65%) DV Cleared
8 7 (2.32%) CISA
8 7 (2.32%) ITIL Foundation Certificate
8 7 (2.32%) Master's Degree
8 7 (2.32%) PMI Certification
9 6 (1.99%) Azure Certification
10 5 (1.66%) OSCP
10 5 (1.66%) SANS
11 4 (1.32%) AWS Certification
11 4 (1.32%) Computer Science Degree
11 4 (1.32%) MCSA
12 3 (0.99%) BPSS Clearance
12 3 (0.99%) CISM
Quality Assurance & Compliance
1 26 (8.61%) SLA
2 14 (4.64%) GDPR
3 11 (3.64%) Data Quality
3 11 (3.64%) GRC
3 11 (3.64%) QA
4 6 (1.99%) ISO/IEC 27001
4 6 (1.99%) PMO
5 5 (1.66%) Accessibility
6 4 (1.32%) PCI DSS
6 4 (1.32%) Sarbanes-Oxley
7 3 (0.99%) Actionable Recommendations
7 3 (0.99%) Cyber Essentials
7 3 (0.99%) NCSC
7 3 (0.99%) WCAG
8 2 (0.66%) COBIT
8 2 (0.66%) NIST
9 1 (0.33%) BS7666
System Software
1 22 (7.28%) Active Directory
2 2 (0.66%) VMware Infrastructure
3 1 (0.33%) Microsoft Virtual Server
3 1 (0.33%) Virtual Servers
3 1 (0.33%) VMware NSX
3 1 (0.33%) vSphere
3 1 (0.33%) XenDesktop
Systems Management
1 13 (4.30%) Microsoft Intune
2 9 (2.98%) SCCM
3 4 (1.32%) WSUS
4 3 (0.99%) HP ALM
4 3 (0.99%) Terraform
5 2 (0.66%) Amdocs OSS
5 2 (0.66%) Ansible
5 2 (0.66%) Grafana
5 2 (0.66%) Prometheus
6 1 (0.33%) FortiGate
6 1 (0.33%) Jamf Pro
6 1 (0.33%) Kubernetes
6 1 (0.33%) WMI
Vendors
1 67 (22.19%) ServiceNow
2 57 (18.87%) Microsoft
3 16 (5.30%) Oracle
4 13 (4.30%) Salesforce
5 9 (2.98%) Citrix
6 8 (2.65%) Remedy
6 8 (2.65%) SAP
6 8 (2.65%) Workday
7 7 (2.32%) Bloomberg
8 6 (1.99%) Apple
8 6 (1.99%) Reuters
9 5 (1.66%) BMC
9 5 (1.66%) ION Trading
10 4 (1.32%) Google
10 4 (1.32%) NEC
11 3 (0.99%) Atlassian
11 3 (0.99%) Guidewire
11 3 (0.99%) HP
11 3 (0.99%) VMware
11 3 (0.99%) Zscaler