Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 27 June 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Jun 2026
Same period 2025 Same period 2024
Rank 157 159 212
Rank change year-on-year +2 +53 -19
Contract jobs citing Service Delivery 331 224 202
As % of all contract jobs in London 1.73% 1.76% 1.15%
As % of the Processes & Methodologies category 1.94% 1.90% 1.30%
Number of daily rates quoted 216 143 154
10th Percentile £263 £264 £197
25th Percentile £417 £400 £307
Median daily rate (50th Percentile) £518 £500 £500
Median % change year-on-year +3.50% - -
75th Percentile £641 £600 £600
90th Percentile £775 £735 £700
England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -4.76%
Number of hourly rates quoted 14 20 9
10th Percentile £16.70 £17.98 £15.90
25th Percentile £18.02 £20.18 £16.25
Median hourly rate £22.00 £24.30 £16.86
Median % change year-on-year -9.47% +44.13% -55.88%
75th Percentile £29.94 £29.55 £23.75
90th Percentile £59.93 £32.75 £30.46
England median hourly rate £17.87 £17.15 £15.00
% change year-on-year +4.20% +14.33% -19.85%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,053 11,769 15,550
As % of all contract IT jobs advertised in London 88.98% 92.41% 88.46%
Number of daily rates quoted 11,360 7,875 11,093
10th Percentile £360 £336 £340
25th Percentile £438 £425 £445
Median daily rate (50th Percentile) £535 £550 £550
Median % change year-on-year -2.73% - -6.34%
75th Percentile £650 £675 £680
90th Percentile £763 £800 £800
England median daily rate £520 £515 £525
% change year-on-year +0.97% -1.90% -4.55%
Number of hourly rates quoted 263 221 300
10th Percentile £17.60 £16.50 £15.50
25th Percentile £25.17 £24.66 £20.02
Median hourly rate £37.50 £32.50 £30.00
Median % change year-on-year +15.38% +8.33% -25.00%
75th Percentile £59.36 £49.75 £48.75
90th Percentile £81.25 £63.25 £68.08
England median hourly rate £47.00 £25.50 £38.12
% change year-on-year +84.31% -33.11% +1.87%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 27 June 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 27 June 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 27 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -40 34 £500 -18.37% 21
South London -5 11 £500 -9.09% 3
East London +5 8 £670 +34.00% 7
West London -23 8 £575 +64.29% 6
North London - 3 £450 - 2
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (5.74%) Microsoft Exchange
2 16 (4.83%) Confluence
3 14 (4.23%) SharePoint
4 4 (1.21%) Adobe Experience Manager
5 2 (0.60%) Apache Spark
6 1 (0.30%) SharePoint Server
Applications
1 10 (3.02%) Microsoft Excel
2 8 (2.42%) Microsoft Office
3 2 (0.60%) Microsoft PowerPoint
3 2 (0.60%) MS Visio
3 2 (0.60%) Spreadsheet
4 1 (0.30%) Chatbot
4 1 (0.30%) Microsoft Project
Business Applications
1 6 (1.81%) Dynamics CRM
1 6 (1.81%) Remedy ITSM
2 3 (0.91%) Oracle ERP
2 3 (0.91%) SAP S/4HANA
3 2 (0.60%) NEC Housing
3 2 (0.60%) SAP HCM
3 2 (0.60%) SAP PS
4 1 (0.30%) Alphatax
4 1 (0.30%) Dynamics GP
4 1 (0.30%) SAP Payroll
4 1 (0.30%) SAP PM
4 1 (0.30%) Sparx Enterprise Architect
Cloud Services
1 51 (15.41%) Azure
2 44 (13.29%) Microsoft 365
3 27 (8.16%) AWS
4 20 (6.04%) Power Platform
5 19 (5.74%) Entra ID
6 11 (3.32%) SaaS
7 10 (3.02%) Azure DevOps
8 9 (2.72%) Google Workspace
9 8 (2.42%) OCI
9 8 (2.42%) PaaS
10 7 (2.11%) Dynamics 365
10 7 (2.11%) GCP
11 6 (1.81%) IaaS
12 5 (1.51%) Serverless
12 5 (1.51%) Virtual Private Cloud
13 4 (1.21%) Azure Functions
13 4 (1.21%) OneDrive
13 4 (1.21%) Power Automate
13 4 (1.21%) PowerApps
13 4 (1.21%) SuccessFactors
Communications & Networking
1 18 (5.44%) Firewall
2 17 (5.14%) VPN
3 9 (2.72%) DMZ
4 8 (2.42%) Network Security
5 7 (2.11%) TCP/IP
5 7 (2.11%) WAN
6 6 (1.81%) Wireless
7 5 (1.51%) DNS
8 4 (1.21%) DHCP
8 4 (1.21%) LAN
8 4 (1.21%) SD-WAN
8 4 (1.21%) Wi-Fi
9 3 (0.91%) SAN
10 2 (0.60%) Intrusion Detection
10 2 (0.60%) MPLS
10 2 (0.60%) NaaS
11 1 (0.30%) Cisco ISE
11 1 (0.30%) Converged Networks
11 1 (0.30%) NAS
11 1 (0.30%) Radio Access Network
Database & Business Intelligence
1 12 (3.63%) Power BI
2 7 (2.11%) SQL Server
3 6 (1.81%) MySQL
4 4 (1.21%) Oracle Reports
5 2 (0.60%) Amazon RDS
5 2 (0.60%) Apache Cassandra
5 2 (0.60%) Azure SQL Database
5 2 (0.60%) Big Data
5 2 (0.60%) Data Warehouse
5 2 (0.60%) Elasticsearch
5 2 (0.60%) Flink
5 2 (0.60%) Geospatial Data
5 2 (0.60%) GIS
5 2 (0.60%) InfluxDB
5 2 (0.60%) MongoDB
5 2 (0.60%) NoSQL
5 2 (0.60%) Oracle BI Publisher
5 2 (0.60%) PostgreSQL
5 2 (0.60%) SQL Server Integration Services
5 2 (0.60%) TimescaleDB
Development Applications
1 28 (8.46%) JIRA
2 6 (1.81%) Git
3 4 (1.21%) Maven
4 3 (0.91%) Eclipse
4 3 (0.91%) ScriptRunner
5 2 (0.60%) Robot Framework
5 2 (0.60%) TestRail
6 1 (0.30%) Cucumber
6 1 (0.30%) Cypress.io
6 1 (0.30%) GitLab
6 1 (0.30%) Jenkins
6 1 (0.30%) Selenium
6 1 (0.30%) SQL Server Management Studio (SSMS)
General
1 120 (36.25%) Social Skills
2 79 (23.87%) Finance
3 66 (19.94%) Public Sector
4 54 (16.31%) Analytical Skills
5 26 (7.85%) Local Government
6 23 (6.95%) Banking
7 19 (5.74%) Legal
8 18 (5.44%) Organisational Skills
9 11 (3.32%) Investment Banking
10 9 (2.72%) Law
10 9 (2.72%) Telecoms
11 8 (2.42%) Documentation Skills
11 8 (2.42%) Front Office
11 8 (2.42%) Presentation Skills
11 8 (2.42%) Retail
12 6 (1.81%) Police
13 5 (1.51%) Influencing Skills
14 4 (1.21%) Billing
14 4 (1.21%) Inclusion and Diversity
14 4 (1.21%) Manufacturing
Job Titles
1 39 (11.78%) Delivery Manager
2 34 (10.27%) Senior
3 33 (9.97%) Lead
4 31 (9.37%) Analyst
5 30 (9.06%) Architect
5 30 (9.06%) Service Manager
6 24 (7.25%) Service Delivery Manager
7 22 (6.65%) IT Manager
8 21 (6.34%) Consultant
9 18 (5.44%) Project Manager
10 16 (4.83%) Support Engineer
11 13 (3.93%) IT Support
12 12 (3.63%) Administrator
13 10 (3.02%) Operations Manager
13 10 (3.02%) Senior Consultant
14 9 (2.72%) Business Analyst
14 9 (2.72%) Change Manager
14 9 (2.72%) Developer
14 9 (2.72%) Senior Manager
14 9 (2.72%) Solutions Architect
Libraries, Frameworks & Software Standards
1 22 (6.65%) REST
2 9 (2.72%) Oracle Fusion
3 8 (2.42%) CSS
4 7 (2.11%) AngularJS
4 7 (2.11%) SOAP
4 7 (2.11%) Web Services
5 6 (1.81%) Spring
5 6 (1.81%) XML
6 5 (1.51%) Middleware
7 4 (1.21%) Bootstrap
7 4 (1.21%) HTML
7 4 (1.21%) J2EE
7 4 (1.21%) jQuery
7 4 (1.21%) Sass
7 4 (1.21%) Spring MVC
8 3 (0.91%) .NET
8 3 (0.91%) Microsoft Graph
9 2 (0.60%) .NET Framework
9 2 (0.60%) JMS
9 2 (0.60%) XSLT
Miscellaneous
1 29 (8.76%) Onboarding
2 17 (5.14%) Product Ownership
3 15 (4.53%) CMDB
4 11 (3.32%) Cloud Native
5 9 (2.72%) Self-Motivation
6 8 (2.42%) Management Information System
6 8 (2.42%) Virtual Team
7 7 (2.11%) Data Centre
8 6 (1.81%) Data Protection Act
8 6 (1.81%) Enterprise Software
8 6 (1.81%) Freedom of Information
8 6 (1.81%) Video Conferencing
9 5 (1.51%) Client/Server
9 5 (1.51%) Hybrid Cloud
9 5 (1.51%) NHS
10 4 (1.21%) Legacy Systems
10 4 (1.21%) Life Science
10 4 (1.21%) Security Operations Centre
11 3 (0.91%) Data Structures
11 3 (0.91%) Distributed Systems
Operating Systems
1 49 (14.80%) Windows
2 12 (3.63%) Linux
3 10 (3.02%) Mac OS
4 9 (2.72%) Windows Server
5 6 (1.81%) Android
5 6 (1.81%) Unix
5 6 (1.81%) Windows 10
6 5 (1.51%) Apple iOS
7 3 (0.91%) Red Hat Enterprise Linux
8 2 (0.60%) Solaris
8 2 (0.60%) Windows Server 2016
8 2 (0.60%) Windows Server 2019
9 1 (0.30%) AIX
9 1 (0.30%) Oracle Linux
9 1 (0.30%) Rocky
9 1 (0.30%) SUSE
9 1 (0.30%) VMS
9 1 (0.30%) Windows Server 2012
Processes & Methodologies
1 98 (29.61%) Continuous Improvement
2 95 (28.70%) ITIL
3 89 (26.89%) Agile
4 87 (26.28%) Stakeholder Management
5 72 (21.75%) Problem-Solving
6 66 (19.94%) Service Management
7 63 (19.03%) ITSM
8 45 (13.60%) Stakeholder Engagement
9 41 (12.39%) Change Management
10 38 (11.48%) Project Management
11 37 (11.18%) AI
12 34 (10.27%) Migration
12 34 (10.27%) Roadmaps
13 30 (9.06%) DevOps
14 29 (8.76%) Project Delivery
15 28 (8.46%) Incident Management
16 25 (7.55%) Technical Leadership
17 24 (7.25%) Analytics
18 23 (6.95%) Asset Management
18 23 (6.95%) Process Improvement
Programming Languages
1 21 (6.34%) SQL
2 18 (5.44%) JavaScript
2 18 (5.44%) PowerShell
3 13 (3.93%) Python
4 12 (3.63%) Java
5 5 (1.51%) Groovy
6 3 (0.91%) C#
7 2 (0.60%) C++
7 2 (0.60%) Kotlin
7 2 (0.60%) Shell Script
8 1 (0.30%) Bash
8 1 (0.30%) T-SQL
8 1 (0.30%) VB.NET
8 1 (0.30%) VBA
Qualifications
1 57 (17.22%) Security Cleared
2 46 (13.90%) SC Cleared
3 25 (7.55%) Degree
4 13 (3.93%) ITIL Certification
4 13 (3.93%) PMP
5 11 (3.32%) DV Cleared
6 10 (3.02%) Microsoft Certification
7 9 (2.72%) CISSP
7 9 (2.72%) PMI Certification
8 7 (2.11%) Azure Certification
8 7 (2.11%) CISA
8 7 (2.11%) ITIL Foundation Certificate
8 7 (2.11%) Master's Degree
9 5 (1.51%) Computer Science Degree
9 5 (1.51%) OSCP
9 5 (1.51%) SANS
10 4 (1.21%) AWS Certification
10 4 (1.21%) CISM
10 4 (1.21%) MCSA
10 4 (1.21%) TOGAF Certification
Quality Assurance & Compliance
1 27 (8.16%) SLA
2 18 (5.44%) GDPR
3 16 (4.83%) GRC
4 14 (4.23%) QA
5 10 (3.02%) Data Quality
6 8 (2.42%) Cyber Essentials
6 8 (2.42%) ISO/IEC 27001
7 7 (2.11%) PMO
8 6 (1.81%) NCSC
9 5 (1.51%) PCI DSS
10 4 (1.21%) Accessibility
11 3 (0.91%) NIST
11 3 (0.91%) Sarbanes-Oxley
12 2 (0.60%) COBIT
12 2 (0.60%) Cyber Essentials PLUS
12 2 (0.60%) WCAG
13 1 (0.30%) Actionable Recommendations
13 1 (0.30%) BS7666
System Software
1 30 (9.06%) Active Directory
2 5 (1.51%) VMware Infrastructure
3 2 (0.60%) Docker
3 2 (0.60%) VMware ESXi
4 1 (0.30%) Microsoft Virtual Server
4 1 (0.30%) Virtual Servers
4 1 (0.30%) VMware NSX
4 1 (0.30%) vSphere
4 1 (0.30%) XenDesktop
Systems Management
1 16 (4.83%) Microsoft Intune
2 15 (4.53%) SCCM
3 6 (1.81%) Terraform
3 6 (1.81%) WSUS
4 4 (1.21%) FortiGate
4 4 (1.21%) Kubernetes
5 3 (0.91%) Ansible
5 3 (0.91%) Grafana
5 3 (0.91%) Prometheus
6 2 (0.60%) Amdocs OSS
6 2 (0.60%) HP ALM
6 2 (0.60%) Jamf Pro
6 2 (0.60%) Nessus
6 2 (0.60%) vCenter Server
7 1 (0.30%) NetBackup
7 1 (0.30%) Opsview
7 1 (0.30%) WMI
Vendors
1 70 (21.15%) ServiceNow
2 67 (20.24%) Microsoft
3 23 (6.95%) Oracle
4 13 (3.93%) Citrix
5 12 (3.63%) SAP
6 9 (2.72%) Bloomberg
6 9 (2.72%) Salesforce
7 8 (2.42%) Reuters
7 8 (2.42%) Workday
8 7 (2.11%) Apple
8 7 (2.11%) ION Trading
8 7 (2.11%) Remedy
9 6 (1.81%) VMware
10 5 (1.51%) BMC
10 5 (1.51%) Cisco
10 5 (1.51%) NEC
10 5 (1.51%) Zscaler
11 3 (0.91%) Dynatrace
11 3 (0.91%) Google
11 3 (0.91%) Snow