The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Services Delivery
England / London
Rank 153 126 113
Rank change year-on-year -27 -13  
Contract jobs citing Service Delivery 314 431 419
As % of all contract IT jobs advertised in London 1.63% 1.95% 1.98%
As % of the Processes & Methodologies category 1.92% 2.29% 2.41%
Number of daily rates quoted 203 293 282
Median daily rate £475 £450 £400
Median daily rate % change year-on-year +5.55% +12.50%  
90% offered a daily rate of more than £340 £275 £210
10% offered a daily rate of more than £636 £625 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 5 12 16
Median hourly rate £14.15 £15.50 £22.00
Median hourly rate % change year-on-year -8.74% -29.54%  
90% offered a hourly rate of more than £13.70 £13.74 £13.50
10% offered a hourly rate of more than £16.14 £29.80 £77.50
UK excluding London median hourly rate £16.50 £25.00 £14.85
% change year-on-year -34.00% +68.35%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
London
Contract job vacancies with a requirement for process and methodology skills 16395 18853 17384
As % of all contract IT job vacancies advertised in London 85.18% 85.15% 82.03%
Number of daily rates quoted 11793 13608 12215
Median daily rate £480 £475 £450
Median daily rate % change year-on-year +1.05% +5.55%  
90% offered a daily rate of more than £345 £325 £310
10% offered a daily rate of more than £650 £625 £615
UK excluding London median daily rate £410 £400 £398
% change year-on-year +2.50% +0.62%  
Number of hourly rates quoted 167 194 249
Median hourly rate £32.50 £22.50 £20.00
Median hourly rate % change year-on-year +44.44% +12.50%  
90% offered a hourly rate of more than £14.20 £12.50 £11.00
10% offered a hourly rate of more than £55.00 £52.50 £55.00
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

Service Delivery
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in London

Service Delivery
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in London.

Contractor daily rate trend for Service Delivery in London

Service Delivery
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Delivery in London over the 3 months to 26 March 2017.

Contractor daily rate histogram for Service Delivery in London

Service Delivery
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery in London.

Contractor hourly rate trend for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -8 43 £513 +17.14% 23
Uxbridge +8 4 - -
Bromley +5 4 £400 -11.11%
Croydon -14 4 £369 -18.05%
Hounslow - 3 - -
Hammersmith +2 2 £450 -5.26%
Canary Wharf -4 2 £475 +352.38%
Twickenham - 2 £278 -
West End of London +2 1 £513 -31.66% 2
Kingston Upon Thames - 1 - - 1
Hillingdon - 1 £315 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 26 March 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Service Delivery.

1 233 (33.53%) ITIL
2 189 (27.19%) Agile Software Development
3 182 (26.19%) Finance
4 143 (20.58%) Service Management
5 128 (18.42%) Security Cleared
6 125 (17.99%) Project Management
7 98 (14.10%) Service Design
8 91 (13.09%) Windows
9 76 (10.94%) SC Cleared
10 73 (10.50%) Analytical Skills
11 72 (10.36%) SLA
12 69 (9.93%) Microsoft
13 66 (9.50%) Stakeholder Management
13 66 (9.50%) MS Excel
14 63 (9.06%) Banking
15 60 (8.63%) Continuous Improvement
16 58 (8.35%) Change Management
17 55 (7.91%) Degree
18 51 (7.34%) ITIL V3
19 50 (7.19%) PRINCE2
20 47 (6.76%) ITSM
21 46 (6.62%) DevOps
22 44 (6.33%) Java
23 41 (5.90%) Waterfall
24 40 (5.76%) MS Office
24 40 (5.76%) Windows Server
25 39 (5.61%) Legal
26 38 (5.47%) Problem Management
27 37 (5.32%) ITIL Certification
28 36 (5.18%) Active Directory

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (3.17%) SharePoint
2 13 (1.87%) Confluence
2 13 (1.87%) OpenStack
3 9 (1.29%) Skype for Business
4 8 (1.15%) CMS
4 8 (1.15%) MS Exchange
5 7 (1.01%) IIS
6 6 (0.86%) nginx
7 5 (0.72%) Apache
7 5 (0.72%) Cloud Foundry
8 4 (0.58%) Tomcat
9 3 (0.43%) Anypoint
9 3 (0.43%) Blackberry Enterprise Server
9 3 (0.43%) Oracle SOA Suite
9 3 (0.43%) WebSphere
10 2 (0.29%) BizTalk Server
10 2 (0.29%) Exchange Server 2010
10 2 (0.29%) SharePoint 2013
11 1 (0.14%) Oracle HTTP Server
11 1 (0.14%) SAS
Applications
1 66 (9.50%) MS Excel
2 40 (5.76%) MS Office
3 13 (1.87%) MS Project
4 12 (1.73%) MS Visio
5 10 (1.44%) MS PowerPoint
6 3 (0.43%) Adobe After Effects
6 3 (0.43%) Adobe Illustrator
6 3 (0.43%) InVision
6 3 (0.43%) Photoshop
7 2 (0.29%) Spreadsheet
8 1 (0.14%) InfoPath
Business Applications
1 4 (0.58%) Eloqua
2 3 (0.43%) Remedy ITSM
2 3 (0.43%) SAP Oil and Gas
3 2 (0.29%) Dynamics CRM
3 2 (0.29%) WebTrends
4 1 (0.14%) Dynamics AX
4 1 (0.14%) OpenText VIM for SAP
4 1 (0.14%) Oracle ERP
4 1 (0.14%) Oracle Financials
4 1 (0.14%) Oracle Retail
4 1 (0.14%) PeopleSoft Financials
4 1 (0.14%) SAP MDG
4 1 (0.14%) SAP MM
4 1 (0.14%) Workday HCM
Cloud Services
1 29 (4.17%) Amazon AWS
2 24 (3.45%) Office 365
3 22 (3.17%) Microsoft Azure
4 10 (1.44%) PaaS
4 10 (1.44%) SuccessFactors
5 8 (1.15%) IaaS
5 8 (1.15%) SaaS
6 3 (0.43%) GitHub
6 3 (0.43%) Google Analytics
6 3 (0.43%) OneDrive
7 2 (0.29%) Cloud Computing
8 1 (0.14%) Azure Active Directory
8 1 (0.14%) Mimecast
8 1 (0.14%) Taleo
8 1 (0.14%) Yammer
Communications & Networking
1 21 (3.02%) Firewall
1 21 (3.02%) Internet
2 20 (2.88%) WAN
3 17 (2.45%) DNS
3 17 (2.45%) VPN
4 15 (2.16%) LAN
5 11 (1.58%) TCP/IP
5 11 (1.58%) Wireless
6 9 (1.29%) HTTP
6 9 (1.29%) Intranet
7 8 (1.15%) MPLS
8 7 (1.01%) DHCP
8 7 (1.01%) SSL
8 7 (1.01%) VoIP
9 6 (0.86%) Cisco Nexus
9 6 (0.86%) F5 BIG-IP LTM
9 6 (0.86%) IPsec
9 6 (0.86%) Network Security
9 6 (0.86%) VLAN
10 5 (0.72%) F5 BIG-IP GTM
Database & Business Intelligence
1 34 (4.89%) SQL Server
2 10 (1.44%) Relational Database
3 9 (1.29%) Data Warehouse
3 9 (1.29%) MongoDB
4 8 (1.15%) PostgreSQL
5 5 (0.72%) Big Data
5 5 (0.72%) MySQL
5 5 (0.72%) NoSQL
5 5 (0.72%) SQL Server Reporting Services
6 4 (0.58%) Oracle Database
6 4 (0.58%) SQL Server Integration Services
7 3 (0.43%) EDRMS
7 3 (0.43%) Hadoop
7 3 (0.43%) Power BI
8 2 (0.29%) Azure SQL Database
8 2 (0.29%) Electronic Patient Records
8 2 (0.29%) PowerPivot
8 2 (0.29%) Redis
8 2 (0.29%) SQL Server 2014
8 2 (0.29%) SQL Server 2016
Development Applications
1 20 (2.88%) Git (software)
2 17 (2.45%) JIRA
3 16 (2.30%) Jenkins
4 15 (2.16%) Team Foundation Server
5 14 (2.01%) TeamCity
6 12 (1.73%) Cucumber
7 11 (1.58%) Octopus Deploy
7 11 (1.58%) Selenium
8 10 (1.44%) Vagrant
9 9 (1.29%) Subversion
10 8 (1.15%) gulp
11 7 (1.01%) NuGet
12 6 (0.86%) Maven
12 6 (0.86%) Travis CI
13 5 (0.72%) CircleCI
13 5 (0.72%) Gradle
14 3 (0.43%) Dreamweaver
14 3 (0.43%) MSBuild
14 3 (0.43%) WebDriver
14 3 (0.43%) webpack
General
1 182 (26.19%) Finance
2 63 (9.06%) Banking
3 39 (5.61%) Legal
4 26 (3.74%) Telecoms
5 23 (3.31%) Marketing
6 18 (2.59%) Back Office
7 16 (2.30%) Investment Banking
8 14 (2.01%) Financial Institution
8 14 (2.01%) Retail
9 12 (1.73%) Law
10 9 (1.29%) Pharmaceutical
11 6 (0.86%) Front Office
11 6 (0.86%) Publishing
12 5 (0.72%) Billing
12 5 (0.72%) Manufacturing
13 4 (0.58%) French Language
14 3 (0.43%) Electronics
14 3 (0.43%) Local Government
14 3 (0.43%) Wholesale Banking
15 2 (0.29%) Advertising
Job Titles
1 113 (16.26%) Service Manager
2 101 (14.53%) Analyst
3 89 (12.81%) Delivery Manager
4 69 (9.93%) Services Delivery Manager
5 62 (8.92%) Architect
6 57 (8.20%) Developer
7 44 (6.33%) Project Manager
8 38 (5.47%) Business Analyst
9 32 (4.60%) Service Analyst
10 29 (4.17%) IT Manager
11 24 (3.45%) Consultant
11 24 (3.45%) DevOps Engineer
12 21 (3.02%) Service Architect
13 20 (2.88%) Senior Manager
14 19 (2.73%) Transition Manager
15 18 (2.59%) Applications Support
16 17 (2.45%) Infrastructure Manager
17 16 (2.30%) Applications Manager
17 16 (2.30%) Service Transition Manager
17 16 (2.30%) Support Manager
Libraries, Frameworks & Software Standards
1 33 (4.75%) Web Services
2 30 (4.32%) CSS
3 28 (4.03%) .NET
4 27 (3.88%) HTML
5 14 (2.01%) Spring
6 12 (1.73%) AngularJS
6 12 (1.73%) HTML5
6 12 (1.73%) XML
7 11 (1.58%) jQuery
7 11 (1.58%) Node.js
8 10 (1.44%) JSON
9 9 (1.29%) Middleware
9 9 (1.29%) REST
10 7 (1.01%) ASP.NET
10 7 (1.01%) Sass
11 5 (0.72%) PostGIS
11 5 (0.72%) RESTful
11 5 (0.72%) SignalR
11 5 (0.72%) Software Packaging
11 5 (0.72%) XSLT
Miscellaneous
1 73 (10.50%) Analytical Skills
2 35 (5.04%) Management Information System
3 28 (4.03%) User Experience
4 26 (3.74%) Data Centre
5 9 (1.29%) Derivative
5 9 (1.29%) NHS
5 9 (1.29%) Social Media
6 8 (1.15%) Enterprise Software
6 8 (1.15%) Hedge funds
6 8 (1.15%) Video Conferencing
6 8 (1.15%) Virtual Team
7 7 (1.01%) Smartphone
8 6 (0.86%) Blackberry
9 5 (0.72%) Clustering
9 5 (0.72%) Computer Science
9 5 (0.72%) Foreign Exchange (FX)
9 5 (0.72%) Mainframe
9 5 (0.72%) PMI
9 5 (0.72%) Tandem
9 5 (0.72%) Web 2.0
Operating Systems
1 91 (13.09%) Windows
2 40 (5.76%) Windows Server
3 34 (4.89%) Linux
4 26 (3.74%) Unix
5 15 (2.16%) Windows 7
6 10 (1.44%) Red Hat Enterprise Linux
6 10 (1.44%) Windows Server 2008
7 9 (1.29%) Windows Server 2012
8 7 (1.01%) CentOS
8 7 (1.01%) Windows Server 2003
9 6 (0.86%) Android
9 6 (0.86%) Windows 2000
9 6 (0.86%) Windows XP
10 5 (0.72%) Ubuntu
11 4 (0.58%) AIX
11 4 (0.58%) zOS
12 3 (0.43%) Mac OS X
12 3 (0.43%) Oracle Linux
12 3 (0.43%) Solaris
13 2 (0.29%) Apple iOS
Processes & Methodologies
1 233 (33.53%) ITIL
2 189 (27.19%) Agile Software Development
3 143 (20.58%) Service Management
4 125 (17.99%) Project Management
5 98 (14.10%) Service Design
6 66 (9.50%) Stakeholder Management
7 60 (8.63%) Continuous Improvement
8 58 (8.35%) Change Management
9 51 (7.34%) ITIL V3
10 50 (7.19%) PRINCE2
11 47 (6.76%) ITSM
12 46 (6.62%) DevOps
13 41 (5.90%) Waterfall
14 38 (5.47%) Problem Management
15 36 (5.18%) CRM
16 32 (4.60%) Stakeholder Engagement
17 31 (4.46%) Workflow
18 30 (4.32%) Mentoring
19 29 (4.17%) Business Analysis
20 28 (4.03%) Analytics
Programming Languages
1 44 (6.33%) Java
2 36 (5.18%) SQL
3 27 (3.88%) JavaScript
4 26 (3.74%) Python
5 21 (3.02%) PowerShell
6 13 (1.87%) Bash Shell
6 13 (1.87%) C
7 11 (1.58%) C#
8 8 (1.15%) Ruby
8 8 (1.15%) Shell Script
8 8 (1.15%) T-SQL
9 6 (0.86%) PHP
10 5 (0.72%) Groovy
11 4 (0.58%) JCL
11 4 (0.58%) Scala
12 3 (0.43%) COBOL
12 3 (0.43%) ECMAScript
12 3 (0.43%) Perl
13 2 (0.29%) Go
13 2 (0.29%) VBA
Qualifications
1 128 (18.42%) Security Cleared
2 76 (10.94%) SC Cleared
3 55 (7.91%) Degree
4 37 (5.32%) ITIL Certification
5 24 (3.45%) DV Cleared
6 18 (2.59%) BPSS Clearance
7 11 (1.58%) PMP
8 10 (1.44%) Cisco Certification
9 9 (1.29%) CTC Cleared
9 9 (1.29%) ISEB
10 8 (1.15%) Microsoft Certification
10 8 (1.15%) PMI Certification
11 7 (1.01%) PRINCE2 Practitioner
12 6 (0.86%) CCNP
13 5 (0.72%) HNC
13 5 (0.72%) PRINCE2 Certification
14 4 (0.58%) CISM
14 4 (0.58%) CISSP
14 4 (0.58%) DBS Check
14 4 (0.58%) MCSE
Quality Assurance & Compliance
1 72 (10.36%) SLA
2 30 (4.32%) QA
3 13 (1.87%) PMO
4 10 (1.44%) Data Quality
4 10 (1.44%) Disclosure Scotland
5 6 (0.86%) PCI DSS
6 5 (0.72%) MiFID
7 4 (0.58%) ISO/IEC 27001
8 3 (0.43%) COBIT
8 3 (0.43%) Sarbanes-Oxley
9 2 (0.29%) Cyber Essentials
9 2 (0.29%) GDPR
9 2 (0.29%) ISO 9000
9 2 (0.29%) ISO 9001
9 2 (0.29%) PMBOK
9 2 (0.29%) Solvency II
10 1 (0.14%) CRD IV
10 1 (0.14%) Dodd-Frank
10 1 (0.14%) EMIR
10 1 (0.14%) HMG Infosec
System Software
1 36 (5.18%) Active Directory
2 16 (2.30%) Docker
3 15 (2.16%) VMware Infrastructure
4 9 (1.29%) Virtual Machines
5 7 (1.01%) Microsoft App-V
6 5 (0.72%) GFS2
6 5 (0.72%) GlusterFS
6 5 (0.72%) OCFS2
6 5 (0.72%) ProxySG
6 5 (0.72%) Virtual Desktop
6 5 (0.72%) XenDesktop
7 4 (0.58%) Hyper-V
7 4 (0.58%) Time Sharing Option
7 4 (0.58%) Tivoli Workload Scheduler
8 3 (0.43%) Job Entry Subsystem
8 3 (0.43%) NFS
8 3 (0.43%) Samba
8 3 (0.43%) XenApp
9 2 (0.29%) VMware ESX
9 2 (0.29%) vSphere
Systems Management
1 25 (3.60%) Puppet
2 12 (1.73%) Ansible
3 10 (1.44%) SCCM
4 9 (1.29%) Opscode Chef
5 6 (0.86%) Kubernetes
6 5 (0.72%) CFEngine
6 5 (0.72%) Failover Clustering
6 5 (0.72%) SELinux
6 5 (0.72%) Terraform
6 5 (0.72%) Tivoli
7 3 (0.43%) Consul
7 3 (0.43%) MOM
8 2 (0.29%) Cisco UCCX
8 2 (0.29%) SafeCom
9 1 (0.14%) AirWatch
9 1 (0.14%) Cisco CUCM
9 1 (0.14%) Forefront Identity Manager
9 1 (0.14%) Kibana
9 1 (0.14%) OpenAM
9 1 (0.14%) Oracle EDQ
Vendors
1 69 (9.93%) Microsoft
2 29 (4.17%) Oracle
3 28 (4.03%) SAP
4 27 (3.88%) Cisco
5 26 (3.74%) Citrix
6 19 (2.73%) VMware
7 17 (2.45%) ServiceNow
8 15 (2.16%) IBM
9 11 (1.58%) Atlassian
9 11 (1.58%) Red Hat
10 10 (1.44%) HP
11 9 (1.29%) Apple
11 9 (1.29%) Remedy
12 8 (1.15%) SmartStream
13 7 (1.01%) Salesforce.com
13 7 (1.01%) Splunk
13 7 (1.01%) Tableau
14 6 (0.86%) F5
14 6 (0.86%) LANDesk
14 6 (0.86%) Pega
North London
Plan-net
Rate: Competitive rate
Posted: 5 days ago
London
Experis Ltd
Rate: £500.00 - £680.00 per day
Posted: 5 days ago
City, London
Thebes IT
Posted: 4 days ago
London
Maclean Moore Consulting
Rate: From £275 to £325 per day
Posted: 4 days ago
London
AMS contingency
Posted: 13 days ago
London
IntaPeople
Rate: £525 - £575 per annum
Posted: 6 days ago
City, London
Stott & May
Rate: £500 - £700 per annum
Posted: 3 days ago
City, London
Thebes IT
Posted: 2 days ago
London
LA International
Posted: 6 days ago