Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 21 July 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Jul 2026
Same period 2025 Same period 2024
Rank 156 155 226
Rank change year-on-year -1 +71 -21
Contract jobs citing Service Delivery 348 240 174
As % of all contract jobs in London 1.76% 1.77% 1.03%
As % of the Processes & Methodologies category 1.98% 1.92% 1.16%
Number of daily rates quoted 228 150 133
10th Percentile £209 £263 £200
25th Percentile £413 £400 £350
Median daily rate (50th Percentile) £523 £500 £500
Median % change year-on-year +4.50% - -0.99%
75th Percentile £641 £620 £600
90th Percentile £775 £743 £698
England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -4.76%
Number of hourly rates quoted 18 19 7
10th Percentile £16.70 £17.98 £15.54
25th Percentile £18.50 £20.12 £16.25
Median hourly rate £22.00 £25.15 £16.86
Median % change year-on-year -12.52% +49.17% -55.88%
75th Percentile £29.94 £30.04 £24.07
90th Percentile £69.34 £36.55 £30.92
England median hourly rate £17.94 £17.30 £15.17
% change year-on-year +3.67% +14.04% -11.49%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,589 12,488 14,999
As % of all contract IT jobs advertised in London 88.92% 92.12% 88.73%
Number of daily rates quoted 11,618 8,349 10,661
10th Percentile £363 £331 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £542 £550 £550
Median % change year-on-year -1.48% - -4.35%
75th Percentile £650 £675 £680
90th Percentile £775 £788 £800
England median daily rate £525 £513 £525
% change year-on-year +2.44% -2.38% -4.55%
Number of hourly rates quoted 276 238 247
10th Percentile £17.60 £16.50 £16.24
25th Percentile £21.41 £24.66 £21.05
Median hourly rate £36.00 £30.40 £33.55
Median % change year-on-year +18.41% -9.38% -19.16%
75th Percentile £57.50 £49.75 £51.75
90th Percentile £81.25 £63.25 £71.25
England median hourly rate £47.50 £25.15 £40.00
% change year-on-year +88.87% -37.13% -6.43%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 21 July 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 21 July 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 21 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -36 33 £488 -22.00% 22
South London -11 11 £570 +3.64% 8
East London +5 7 £750 +50.00% 5
West London -15 6 £650 +52.94% 9
North London +1 3 £450 - 1
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.75%) SharePoint
2 19 (5.46%) Microsoft Exchange
3 15 (4.31%) Confluence
4 4 (1.15%) Adobe Experience Manager
5 2 (0.57%) Apache Spark
6 1 (0.29%) Apache
6 1 (0.29%) JBoss
6 1 (0.29%) SharePoint Server
Applications
1 8 (2.30%) Microsoft Excel
2 6 (1.72%) Microsoft Office
3 2 (0.57%) Spreadsheet
4 1 (0.29%) Microsoft Project
4 1 (0.29%) MS Visio
Business Applications
1 6 (1.72%) Dynamics CRM
2 4 (1.15%) Oracle ERP
2 4 (1.15%) Remedy ITSM
3 3 (0.86%) SAP S/4HANA
4 2 (0.57%) NEC Housing
4 2 (0.57%) SAP HCM
4 2 (0.57%) SAP PS
5 1 (0.29%) Alphatax
5 1 (0.29%) Dynamics GP
5 1 (0.29%) SAP Payroll
5 1 (0.29%) SAP PM
5 1 (0.29%) Sparx Enterprise Architect
Cloud Services
1 62 (17.82%) Azure
2 54 (15.52%) Microsoft 365
3 30 (8.62%) AWS
3 30 (8.62%) Entra ID
4 20 (5.75%) Power Platform
5 13 (3.74%) SaaS
6 10 (2.87%) Azure DevOps
7 9 (2.59%) PaaS
8 8 (2.30%) OCI
9 7 (2.01%) Dynamics 365
9 7 (2.01%) IaaS
9 7 (2.01%) OneDrive
10 6 (1.72%) GCP
11 5 (1.44%) Google Workspace
11 5 (1.44%) Serverless
11 5 (1.44%) Virtual Private Cloud
12 4 (1.15%) Azure Functions
12 4 (1.15%) Power Automate
12 4 (1.15%) SuccessFactors
13 3 (0.86%) PowerApps
Communications & Networking
1 18 (5.17%) Firewall
1 18 (5.17%) VPN
2 10 (2.87%) DNS
3 9 (2.59%) Network Security
4 8 (2.30%) TCP/IP
4 8 (2.30%) Wireless
5 7 (2.01%) DHCP
5 7 (2.01%) DMZ
6 5 (1.44%) WAN
6 5 (1.44%) Wi-Fi
7 3 (0.86%) LAN
7 3 (0.86%) SAN
7 3 (0.86%) SD-WAN
8 2 (0.57%) Intrusion Detection
8 2 (0.57%) MPLS
8 2 (0.57%) NaaS
9 1 (0.29%) 3GPP
9 1 (0.29%) Internet
9 1 (0.29%) SSL
9 1 (0.29%) WLAN
Database & Business Intelligence
1 12 (3.45%) Power BI
2 7 (2.01%) MySQL
3 6 (1.72%) SQL Server
4 4 (1.15%) Oracle Reports
5 2 (0.57%) Amazon RDS
5 2 (0.57%) Apache Cassandra
5 2 (0.57%) Azure SQL Database
5 2 (0.57%) Big Data
5 2 (0.57%) Data Warehouse
5 2 (0.57%) Elasticsearch
5 2 (0.57%) Flink
5 2 (0.57%) Geospatial Data
5 2 (0.57%) GIS
5 2 (0.57%) InfluxDB
5 2 (0.57%) MongoDB
5 2 (0.57%) NoSQL
5 2 (0.57%) Oracle BI Publisher
5 2 (0.57%) PostgreSQL
5 2 (0.57%) TimescaleDB
6 1 (0.29%) Enterprise Data Warehouse
Development Applications
1 26 (7.47%) JIRA
2 6 (1.72%) Git
3 4 (1.15%) Maven
4 3 (0.86%) Eclipse
4 3 (0.86%) ScriptRunner
5 2 (0.57%) Robot Framework
6 1 (0.29%) Chocolatey
6 1 (0.29%) Cypress.io
6 1 (0.29%) GitLab
6 1 (0.29%) Jenkins
6 1 (0.29%) Selenium
6 1 (0.29%) SQL Server Management Studio (SSMS)
6 1 (0.29%) TestRail
General
1 131 (37.64%) Social Skills
2 74 (21.26%) Finance
3 72 (20.69%) Public Sector
4 59 (16.95%) Analytical Skills
5 27 (7.76%) Local Government
6 20 (5.75%) Organisational Skills
7 18 (5.17%) Banking
8 17 (4.89%) Legal
9 8 (2.30%) Investment Banking
9 8 (2.30%) Retail
9 8 (2.30%) Telecoms
10 7 (2.01%) Documentation Skills
10 7 (2.01%) Inclusion and Diversity
10 7 (2.01%) Law
11 6 (1.72%) Front Office
11 6 (1.72%) Police
11 6 (1.72%) Presentation Skills
12 4 (1.15%) Billing
12 4 (1.15%) Manufacturing
13 3 (0.86%) Back Office
Job Titles
1 39 (11.21%) Delivery Manager
2 35 (10.06%) Analyst
3 34 (9.77%) Senior
3 34 (9.77%) Service Manager
4 33 (9.48%) Lead
5 27 (7.76%) Architect
6 24 (6.90%) IT Manager
7 23 (6.61%) Consultant
7 23 (6.61%) Service Delivery Manager
8 18 (5.17%) Project Manager
9 17 (4.89%) Support Engineer
10 16 (4.60%) IT Support
11 13 (3.74%) Operations Manager
12 12 (3.45%) Administrator
13 10 (2.87%) Developer
13 10 (2.87%) IT Engineer
13 10 (2.87%) IT Support Engineer
14 9 (2.59%) Business Analyst
14 9 (2.59%) Senior Consultant
14 9 (2.59%) Solutions Architect
Libraries, Frameworks & Software Standards
1 20 (5.75%) REST
2 9 (2.59%) Web Services
3 8 (2.30%) Oracle Fusion
4 7 (2.01%) AngularJS
4 7 (2.01%) CSS
5 6 (1.72%) SOAP
6 5 (1.44%) Jakarta EE
6 5 (1.44%) XML
7 4 (1.15%) Bootstrap
7 4 (1.15%) jQuery
7 4 (1.15%) Sass
7 4 (1.15%) Spring
7 4 (1.15%) Spring MVC
8 3 (0.86%) HTML
8 3 (0.86%) Microsoft Graph
8 3 (0.86%) Middleware
9 2 (0.57%) 802.1X
9 2 (0.57%) GeoJSON
9 2 (0.57%) gRPC
9 2 (0.57%) Swagger
Miscellaneous
1 41 (11.78%) Onboarding
2 14 (4.02%) CMDB
3 13 (3.74%) Product Ownership
4 10 (2.87%) Cloud Native
4 10 (2.87%) Management Information System
5 9 (2.59%) Virtual Team
6 8 (2.30%) Data Centre
6 8 (2.30%) Video Conferencing
7 7 (2.01%) Enterprise Software
8 6 (1.72%) Data Protection Act
8 6 (1.72%) Freedom of Information
8 6 (1.72%) Security Operations Centre
8 6 (1.72%) Self-Motivation
9 5 (1.44%) NHS
10 4 (1.15%) Legacy Systems
11 3 (0.86%) Client/Server
11 3 (0.86%) Cyber Threat
11 3 (0.86%) Data Structures
11 3 (0.86%) Hybrid Cloud
11 3 (0.86%) Security Posture
Operating Systems
1 59 (16.95%) Windows
2 15 (4.31%) Mac OS
3 11 (3.16%) Windows 10
4 10 (2.87%) Linux
5 7 (2.01%) Android
5 7 (2.01%) Unix
5 7 (2.01%) Windows Server
6 6 (1.72%) Apple iOS
7 3 (0.86%) Red Hat Enterprise Linux
8 2 (0.57%) Solaris
9 1 (0.29%) AIX
9 1 (0.29%) Oracle Linux
9 1 (0.29%) Rocky
9 1 (0.29%) SUSE
9 1 (0.29%) VMS
9 1 (0.29%) Windows Server 2016
9 1 (0.29%) Windows Server 2019
Processes & Methodologies
1 112 (32.18%) Continuous Improvement
2 107 (30.75%) ITIL
3 95 (27.30%) Stakeholder Management
4 81 (23.28%) Agile
5 80 (22.99%) Problem-Solving
6 78 (22.41%) Service Management
7 72 (20.69%) ITSM
8 56 (16.09%) Stakeholder Engagement
9 43 (12.36%) Change Management
10 39 (11.21%) AI
11 36 (10.34%) Project Management
12 35 (10.06%) Migration
13 33 (9.48%) Roadmaps
14 32 (9.20%) DevOps
15 30 (8.62%) Project Delivery
16 29 (8.33%) Analytics
17 28 (8.05%) Decision-Making
18 27 (7.76%) Incident Management
19 25 (7.18%) Technical Leadership
20 24 (6.90%) Cybersecurity
Programming Languages
1 19 (5.46%) SQL
2 16 (4.60%) JavaScript
3 15 (4.31%) PowerShell
4 13 (3.74%) Python
5 9 (2.59%) Java
6 5 (1.44%) Groovy
7 3 (0.86%) Shell Script
8 2 (0.57%) C#
8 2 (0.57%) C++
8 2 (0.57%) Kotlin
9 1 (0.29%) ActionScript
9 1 (0.29%) ActionScript 2.0
9 1 (0.29%) Bash
9 1 (0.29%) Perl
9 1 (0.29%) T-SQL
9 1 (0.29%) VB.NET
9 1 (0.29%) VBA
Qualifications
1 56 (16.09%) Security Cleared
2 45 (12.93%) SC Cleared
3 22 (6.32%) Degree
4 14 (4.02%) DV Cleared
4 14 (4.02%) ITIL Certification
5 13 (3.74%) PMP
6 11 (3.16%) Microsoft Certification
7 10 (2.87%) CISSP
8 9 (2.59%) PMI Certification
9 8 (2.30%) Azure Certification
9 8 (2.30%) ITIL Foundation Certificate
10 6 (1.72%) Computer Science Degree
10 6 (1.72%) Master's Degree
11 5 (1.44%) CISA
11 5 (1.44%) CISM
11 5 (1.44%) OSCP
11 5 (1.44%) SANS
12 4 (1.15%) A+ Certification
12 4 (1.15%) AWS Certification
12 4 (1.15%) TOGAF Certification
Quality Assurance & Compliance
1 28 (8.05%) SLA
2 16 (4.60%) GRC
3 15 (4.31%) GDPR
4 13 (3.74%) QA
5 11 (3.16%) Cyber Essentials
6 10 (2.87%) Data Quality
7 9 (2.59%) ISO/IEC 27001
7 9 (2.59%) PMO
8 8 (2.30%) NCSC
9 6 (1.72%) Cyber Essentials PLUS
10 5 (1.44%) Accessibility
11 4 (1.15%) NIST
11 4 (1.15%) PCI DSS
12 2 (0.57%) WCAG
13 1 (0.29%) Actionable Recommendations
13 1 (0.29%) BS7666
System Software
1 41 (11.78%) Active Directory
2 6 (1.72%) VMware Infrastructure
3 2 (0.57%) Docker
3 2 (0.57%) VMware ESXi
4 1 (0.29%) Virtual Machines
4 1 (0.29%) VMware NSX
4 1 (0.29%) vSphere
4 1 (0.29%) XenDesktop
Systems Management
1 25 (7.18%) Microsoft Intune
2 15 (4.31%) SCCM
3 8 (2.30%) Terraform
4 5 (1.44%) WSUS
5 4 (1.15%) FortiGate
5 4 (1.15%) Kubernetes
6 3 (0.86%) Ansible
6 3 (0.86%) Grafana
6 3 (0.86%) Prometheus
7 2 (0.57%) Amdocs OSS
7 2 (0.57%) Jamf Pro
7 2 (0.57%) Nessus
7 2 (0.57%) vCenter Server
8 1 (0.29%) HP ALM
8 1 (0.29%) NetBackup
8 1 (0.29%) Opsview
8 1 (0.29%) WMI
Vendors
1 80 (22.99%) Microsoft
2 71 (20.40%) ServiceNow
3 20 (5.75%) Oracle
4 13 (3.74%) SAP
5 11 (3.16%) Citrix
6 9 (2.59%) Salesforce
7 8 (2.30%) Apple
7 8 (2.30%) VMware
7 8 (2.30%) Workday
8 7 (2.01%) Bloomberg
9 6 (1.72%) NEC
9 6 (1.72%) Reuters
10 5 (1.44%) Atlassian
10 5 (1.44%) Cisco
10 5 (1.44%) ION Trading
10 5 (1.44%) Zscaler
11 4 (1.15%) BMC
11 4 (1.15%) Dynatrace
11 4 (1.15%) Remedy
12 3 (0.86%) Ericsson