Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 28 August 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Aug 2026
Same period 2025 Same period 2024
Rank 152 145 232
Rank change year-on-year -7 +87 -45
Contract jobs citing Service Delivery 385 244 159
As % of all contract jobs in London 1.91% 1.83% 0.98%
As % of the Processes & Methodologies category 2.15% 1.97% 1.10%
Number of daily rates quoted 242 148 109
10th Percentile £198 £274 £224
25th Percentile £400 £402 £390
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - -2.44%
75th Percentile £638 £638 £600
90th Percentile £775 £788 £688
England median daily rate £510 £450 £500
% change year-on-year +13.33% -10.00% -3.85%
Number of hourly rates quoted 18 13 6
10th Percentile £15.89 £17.98 £14.70
25th Percentile £16.70 £20.24 £16.72
Median hourly rate £19.00 £23.45 £24.07
Median % change year-on-year -18.98% -2.56% -58.15%
75th Percentile £22.00 £32.00 £31.72
90th Percentile £24.37 £41.20 £34.55
England median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -14.07%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,945 12,360 14,445
As % of all contract IT jobs advertised in London 89.05% 92.46% 88.97%
Number of daily rates quoted 11,728 8,229 9,956
10th Percentile £360 £325 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £538 £550
Median % change year-on-year +2.33% -2.27% -4.35%
75th Percentile £660 £675 £688
90th Percentile £775 £775 £800
England median daily rate £525 £510 £525
% change year-on-year +2.94% -2.86% -4.55%
Number of hourly rates quoted 290 253 193
10th Percentile £17.23 £16.60 £17.25
25th Percentile £19.85 £24.77 £22.00
Median hourly rate £35.50 £31.49 £35.00
Median % change year-on-year +12.73% -10.03% -12.50%
75th Percentile £56.25 £49.50 £53.75
90th Percentile £81.25 £63.75 £71.25
England median hourly rate £43.96 £25.15 £42.50
% change year-on-year +74.79% -40.82% -

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 28 August 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 28 August 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 28 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -21 48 £499 -16.88% 60
South London -11 11 £635 +10.43% 9
East London +8 7 £750 +50.00% 17
West London -23 4 £475 -5.00% 28
North London +1 3 £450 -30.77% 4
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (5.71%) SharePoint
2 18 (4.68%) Microsoft Exchange
3 11 (2.86%) Confluence
4 1 (0.26%) Adobe Experience Manager
4 1 (0.26%) Apache
4 1 (0.26%) Apache Spark
4 1 (0.26%) Exchange Server 2013
4 1 (0.26%) JBoss
4 1 (0.26%) nginx
4 1 (0.26%) SharePoint Server
Applications
1 12 (3.12%) Microsoft Excel
2 9 (2.34%) Microsoft Office
3 2 (0.52%) Chatbot
4 1 (0.26%) Microsoft Project
4 1 (0.26%) MS Visio
Business Applications
1 6 (1.56%) Dynamics CRM
2 4 (1.04%) Oracle ERP
2 4 (1.04%) Remedy ITSM
2 4 (1.04%) SAP S/4HANA
3 3 (0.78%) Loan IQ
4 2 (0.52%) NEC Housing
4 2 (0.52%) SAP HCM
4 2 (0.52%) SAP PS
4 2 (0.52%) Sparx Enterprise Architect
5 1 (0.26%) Alphatax
5 1 (0.26%) Dynamics GP
5 1 (0.26%) SAP Payroll
5 1 (0.26%) SAP PM
Cloud Services
1 67 (17.40%) Azure
2 61 (15.84%) Microsoft 365
3 38 (9.87%) Entra ID
4 30 (7.79%) AWS
5 23 (5.97%) Power Platform
6 20 (5.19%) SaaS
7 15 (3.90%) Azure DevOps
8 11 (2.86%) PaaS
9 9 (2.34%) IaaS
9 9 (2.34%) Serverless
10 8 (2.08%) Azure Functions
10 8 (2.08%) Dynamics 365
10 8 (2.08%) OneDrive
11 7 (1.82%) Google Workspace
11 7 (1.82%) OCI
12 6 (1.56%) Power Automate
13 5 (1.30%) GitHub
13 5 (1.30%) PowerApps
14 4 (1.04%) Datadog
14 4 (1.04%) SuccessFactors
Communications & Networking
1 24 (6.23%) VPN
2 20 (5.19%) Firewall
3 15 (3.90%) DNS
4 11 (2.86%) DHCP
5 10 (2.60%) Network Security
5 10 (2.60%) Wi-Fi
6 9 (2.34%) TCP/IP
7 7 (1.82%) DMZ
7 7 (1.82%) WAN
7 7 (1.82%) Wireless
8 6 (1.56%) SAN
9 4 (1.04%) LAN
9 4 (1.04%) SD-WAN
9 4 (1.04%) SSL
9 4 (1.04%) VLAN
10 3 (0.78%) Cisco IPT
11 2 (0.52%) Intrusion Detection
11 2 (0.52%) MPLS
11 2 (0.52%) SSH
12 1 (0.26%) Internet
Database & Business Intelligence
1 15 (3.90%) Power BI
2 11 (2.86%) SQL Server
3 5 (1.30%) Data Warehouse
4 4 (1.04%) MySQL
4 4 (1.04%) Oracle Reports
5 3 (0.78%) PostgreSQL
6 2 (0.52%) Azure SQL Database
6 2 (0.52%) Big Data
6 2 (0.52%) GIS
6 2 (0.52%) MongoDB
6 2 (0.52%) Oracle BI Publisher
6 2 (0.52%) SQL Server Integration Services
7 1 (0.26%) Apache Cassandra
7 1 (0.26%) Elasticsearch
7 1 (0.26%) Enterprise Data Warehouse
7 1 (0.26%) Flink
7 1 (0.26%) InfluxDB
7 1 (0.26%) NoSQL
7 1 (0.26%) Relational Database
7 1 (0.26%) TimescaleDB
Development Applications
1 19 (4.94%) JIRA
2 5 (1.30%) Git
3 4 (1.04%) Chocolatey
4 3 (0.78%) Eclipse
4 3 (0.78%) GitLab
4 3 (0.78%) ScriptRunner
5 2 (0.52%) Jenkins
6 1 (0.26%) Atlassian Bamboo
6 1 (0.26%) Bitbucket
6 1 (0.26%) Maven
6 1 (0.26%) Robot Framework
6 1 (0.26%) SQL Server Management Studio (SSMS)
General
1 135 (35.06%) Social Skills
2 78 (20.26%) Public Sector
3 70 (18.18%) Finance
4 68 (17.66%) Analytical Skills
5 27 (7.01%) Banking
5 27 (7.01%) Local Government
6 23 (5.97%) Organisational Skills
7 14 (3.64%) Legal
8 11 (2.86%) Telecoms
9 9 (2.34%) Front Office
9 9 (2.34%) Inclusion and Diversity
10 8 (2.08%) Retail
11 7 (1.82%) Influencing Skills
11 7 (1.82%) Investment Banking
11 7 (1.82%) Law
12 5 (1.30%) Police
13 4 (1.04%) Military
14 3 (0.78%) Billing
14 3 (0.78%) Corporate Banking
14 3 (0.78%) Financial Institution
Job Titles
1 39 (10.13%) Analyst
2 35 (9.09%) Lead
3 32 (8.31%) Senior
3 32 (8.31%) Service Manager
4 31 (8.05%) Delivery Manager
5 25 (6.49%) Architect
6 22 (5.71%) Consultant
7 21 (5.45%) IT Manager
8 20 (5.19%) Support Engineer
9 18 (4.68%) Service Delivery Manager
10 16 (4.16%) IT Support
11 15 (3.90%) Administrator
12 14 (3.64%) Project Manager
13 12 (3.12%) Developer
13 12 (3.12%) Operations Manager
14 10 (2.60%) Infrastructure Engineer
14 10 (2.60%) IT Engineer
14 10 (2.60%) IT Services Manager
14 10 (2.60%) IT Support Engineer
15 9 (2.34%) IT Analyst
Libraries, Frameworks & Software Standards
1 22 (5.71%) REST
2 13 (3.38%) Terraform
3 6 (1.56%) Oracle Fusion
3 6 (1.56%) SOAP
3 6 (1.56%) Web Services
4 5 (1.30%) CSS
4 5 (1.30%) XML
5 4 (1.04%) AngularJS
5 4 (1.04%) HTML
6 3 (0.78%) .NET
6 3 (0.78%) Microsoft Graph
6 3 (0.78%) Middleware
7 2 (0.52%) 802.1X
7 2 (0.52%) Jakarta EE
7 2 (0.52%) JSON
7 2 (0.52%) Kafka
7 2 (0.52%) XSLT
8 1 (0.26%) Bootstrap
8 1 (0.26%) GraphQL
8 1 (0.26%) Sass
Miscellaneous
1 55 (14.29%) Onboarding
2 14 (3.64%) Product Ownership
3 13 (3.38%) CMDB
3 13 (3.38%) Management Information System
4 9 (2.34%) Cloud Native
5 8 (2.08%) Video Conferencing
5 8 (2.08%) Virtual Team
6 7 (1.82%) Data Centre
6 7 (1.82%) Enterprise Software
7 6 (1.56%) Cyber Threat
8 5 (1.30%) Data Protection Act
8 5 (1.30%) Hybrid Cloud
8 5 (1.30%) NHS
8 5 (1.30%) Security Operations Centre
9 4 (1.04%) Analytical Mindset
9 4 (1.04%) Client/Server
9 4 (1.04%) Freedom of Information
9 4 (1.04%) Public Cloud
10 3 (0.78%) Low-Code
10 3 (0.78%) Self-Motivation
Operating Systems
1 68 (17.66%) Windows
2 16 (4.16%) Mac OS
3 11 (2.86%) Linux
4 10 (2.60%) Windows 10
5 8 (2.08%) Windows Server
6 6 (1.56%) Android
6 6 (1.56%) Apple iOS
7 4 (1.04%) Unix
8 3 (0.78%) Red Hat Enterprise Linux
9 2 (0.52%) Solaris
9 2 (0.52%) VMS
9 2 (0.52%) Windows Server 2019
10 1 (0.26%) AIX
10 1 (0.26%) OpenVMS
10 1 (0.26%) Rocky
10 1 (0.26%) SUSE
10 1 (0.26%) Windows 7
10 1 (0.26%) Windows Server 2008
10 1 (0.26%) Windows Server 2012
10 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 125 (32.47%) Continuous Improvement
2 123 (31.95%) ITIL
3 108 (28.05%) Stakeholder Management
4 98 (25.45%) Service Management
5 92 (23.90%) Problem-Solving
6 90 (23.38%) ITSM
7 87 (22.60%) Agile
8 56 (14.55%) Stakeholder Engagement
9 55 (14.29%) Change Management
10 51 (13.25%) AI
11 45 (11.69%) Decision-Making
12 40 (10.39%) DevOps
13 37 (9.61%) Analytics
14 35 (9.09%) Migration
15 34 (8.83%) Project Delivery
15 34 (8.83%) Roadmaps
16 31 (8.05%) Cybersecurity
16 31 (8.05%) Incident Management
17 28 (7.27%) User Experience
18 27 (7.01%) Process Improvement
Programming Languages
1 21 (5.45%) SQL
2 18 (4.68%) PowerShell
3 16 (4.16%) Python
4 13 (3.38%) JavaScript
5 7 (1.82%) Java
6 6 (1.56%) C#
6 6 (1.56%) Groovy
7 3 (0.78%) Bash
7 3 (0.78%) Shell Script
8 2 (0.52%) Bicep
8 2 (0.52%) Kotlin
9 1 (0.26%) ActionScript
9 1 (0.26%) ActionScript 2.0
9 1 (0.26%) C++
9 1 (0.26%) Perl
9 1 (0.26%) T-SQL
9 1 (0.26%) VB.NET
9 1 (0.26%) VBA
Qualifications
1 59 (15.32%) Security Cleared
2 45 (11.69%) SC Cleared
3 21 (5.45%) Degree
4 15 (3.90%) ITIL Certification
5 13 (3.38%) PMP
6 11 (2.86%) Computer Science Degree
6 11 (2.86%) DV Cleared
6 11 (2.86%) Microsoft Certification
7 10 (2.60%) CISSP
8 8 (2.08%) Azure Certification
8 8 (2.08%) ITIL Foundation Certificate
8 8 (2.08%) PMI Certification
9 5 (1.30%) A+ Certification
9 5 (1.30%) CISA
9 5 (1.30%) CISM
9 5 (1.30%) OSCP
9 5 (1.30%) SANS
10 4 (1.04%) AWS Certification
11 3 (0.78%) BPSS Clearance
11 3 (0.78%) Network+ Certification
Quality Assurance & Compliance
1 31 (8.05%) SLA
2 21 (5.45%) GRC
3 18 (4.68%) GDPR
4 16 (4.16%) QA
5 11 (2.86%) Accessibility
5 11 (2.86%) Cyber Essentials
5 11 (2.86%) Data Quality
6 9 (2.34%) ISO/IEC 27001
7 8 (2.08%) PMO
8 6 (1.56%) Cyber Essentials PLUS
8 6 (1.56%) NCSC
9 4 (1.04%) NIST
9 4 (1.04%) PCI DSS
10 3 (0.78%) Actionable Recommendations
10 3 (0.78%) WCAG
11 1 (0.26%) Basel III
11 1 (0.26%) BS7666
11 1 (0.26%) ISO 22301
System Software
1 47 (12.21%) Active Directory
2 12 (3.12%) VMware Infrastructure
3 5 (1.30%) Docker
3 5 (1.30%) Virtual Desktop
3 5 (1.30%) VMware ESXi
4 3 (0.78%) Virtual Machines
5 1 (0.26%) Hyper-V
5 1 (0.26%) VMware NSX
5 1 (0.26%) vSphere
Systems Management
1 26 (6.75%) Microsoft Intune
2 16 (4.16%) SCCM
3 8 (2.08%) Kubernetes
4 6 (1.56%) WSUS
5 4 (1.04%) Single Sign-On
5 4 (1.04%) vCenter Server
6 3 (0.78%) Ansible
6 3 (0.78%) FortiGate
6 3 (0.78%) Jamf Pro
7 2 (0.52%) Grafana
7 2 (0.52%) Nessus
7 2 (0.52%) NetBackup
7 2 (0.52%) Prometheus
8 1 (0.26%) Amdocs OSS
8 1 (0.26%) Istio
8 1 (0.26%) Kibana
8 1 (0.26%) Opsview
8 1 (0.26%) PowerCLI
8 1 (0.26%) SCOM
8 1 (0.26%) SCOrch
Vendors
1 101 (26.23%) Microsoft
2 77 (20.00%) ServiceNow
3 18 (4.68%) Oracle
4 16 (4.16%) VMware
5 12 (3.12%) Citrix
6 11 (2.86%) SAP
7 10 (2.60%) Apple
8 7 (1.82%) Salesforce
8 7 (1.82%) Workday
9 6 (1.56%) Bloomberg
9 6 (1.56%) Cisco
9 6 (1.56%) NEC
9 6 (1.56%) Tenable
10 5 (1.30%) Atlassian
10 5 (1.30%) Dynatrace
10 5 (1.30%) ION Trading
10 5 (1.30%) Remedy
10 5 (1.30%) Reuters
10 5 (1.30%) Zscaler
11 4 (1.04%) AppDynamics