Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 22 January 2026, with comparisons to the same periods in the previous two years.

6 months to
22 Jan 2026
Same period 2025 Same period 2024
Rank 163 142 163
Rank change year-on-year -21 +21 +57
Contract jobs citing Service Delivery 241 247 275
As % of all contract jobs in London 1.65% 1.77% 1.52%
As % of the Processes & Methodologies category 1.81% 1.95% 1.71%
Number of daily rates quoted 158 156 206
10th Percentile £300 £334 £220
25th Percentile £383 £459 £375
Median daily rate (50th Percentile) £500 £550 £525
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £589 £602 £650
90th Percentile £700 £724 £750
England median daily rate £450 £500 £500
% change year-on-year -10.00% - -
Number of hourly rates quoted 2 7 10
10th Percentile £21.56 £17.71 £18.03
25th Percentile £22.39 £21.00 £23.50
Median hourly rate £23.79 £28.60 £31.42
Median % change year-on-year -16.84% -8.96% +10.23%
75th Percentile £25.18 £30.55 £69.46
90th Percentile £26.01 £34.22 £77.38
England median hourly rate £20.00 £16.23 £17.14
% change year-on-year +23.23% -5.31% -23.82%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 13,320 12,644 16,077
As % of all contract IT jobs advertised in London 91.20% 90.45% 88.89%
Number of daily rates quoted 8,835 8,066 11,489
10th Percentile £350 £350 £350
25th Percentile £425 £450 £450
Median daily rate (50th Percentile) £525 £550 £555
Median % change year-on-year -4.55% -0.90% -7.50%
75th Percentile £650 £675 £675
90th Percentile £750 £800 £788
England median daily rate £500 £525 £535
% change year-on-year -4.76% -1.87% -2.73%
Number of hourly rates quoted 221 159 292
10th Percentile £18.25 £20.60 £16.25
25th Percentile £24.61 £24.66 £19.83
Median hourly rate £34.00 £35.00 £30.63
Median % change year-on-year -2.86% +14.29% -14.34%
75th Percentile £56.00 £53.75 £53.75
90th Percentile £72.00 £80.15 £73.56
England median hourly rate £25.15 £34.50 £38.00
% change year-on-year -27.10% -9.21% +8.57%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 22 January 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 22 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -10 34 £530 -7.83% 17
West London -7 14 £500 +29.03% 6
South London -10 14 £538 -10.42% 6
East London 0 2 £200 - 4
North London +6 1 £600 +29.03% 2
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (4.56%) SharePoint
2 10 (4.15%) Microsoft Exchange
3 8 (3.32%) Confluence
4 2 (0.83%) WebLogic
4 2 (0.83%) WebSphere
4 2 (0.83%) WildFly
5 1 (0.41%) Camunda
5 1 (0.41%) CMS
5 1 (0.41%) nginx
Applications
1 18 (7.47%) Microsoft Office
2 15 (6.22%) Microsoft Excel
3 7 (2.90%) Microsoft PowerPoint
4 4 (1.66%) MS Visio
5 3 (1.24%) Microsoft Project
6 2 (0.83%) Adobe After Effects
6 2 (0.83%) Adobe XD
6 2 (0.83%) Chatbot
6 2 (0.83%) InVision
6 2 (0.83%) Sketch
6 2 (0.83%) Trello
7 1 (0.41%) Spreadsheet
Business Applications
1 13 (5.39%) Remedy ITSM
2 5 (2.07%) SAP S/4HANA
3 3 (1.24%) SAP ERP
4 2 (0.83%) NetSuite
5 1 (0.41%) Dynamics CRM
5 1 (0.41%) IntelliMatch
5 1 (0.41%) iTrent
5 1 (0.41%) Maximo
5 1 (0.41%) NEC Housing
5 1 (0.41%) Salesforce CRM
5 1 (0.41%) Sparx Enterprise Architect
5 1 (0.41%) Sprinklr
Cloud Services
1 48 (19.92%) Azure
2 30 (12.45%) Microsoft 365
3 18 (7.47%) AWS
4 14 (5.81%) Azure DevOps
5 12 (4.98%) Entra ID
5 12 (4.98%) Power Platform
6 9 (3.73%) OneDrive
7 8 (3.32%) SaaS
8 7 (2.90%) Power Automate
9 6 (2.49%) Google Workspace
9 6 (2.49%) Serverless
10 5 (2.07%) Azure Monitor
10 5 (2.07%) Dynamics 365
11 4 (1.66%) Amazon CloudWatch
12 3 (1.24%) Amazon S3
12 3 (1.24%) GCP
12 3 (1.24%) GitHub
12 3 (1.24%) GitHub Actions
12 3 (1.24%) IaaS
12 3 (1.24%) Lucidchart
Communications & Networking
1 12 (4.98%) DNS
2 11 (4.56%) DHCP
2 11 (4.56%) VPN
3 9 (3.73%) Firewall
4 6 (2.49%) WAN
5 5 (2.07%) TCP/IP
6 4 (1.66%) LAN
7 3 (1.24%) Wi-Fi
8 2 (0.83%) DMZ
8 2 (0.83%) HTTP
8 2 (0.83%) NetScaler
8 2 (0.83%) SD-WAN
8 2 (0.83%) Wireless
9 1 (0.41%) HSRP
9 1 (0.41%) InfiniBand
9 1 (0.41%) Internet
9 1 (0.41%) NAS
9 1 (0.41%) Network Security
9 1 (0.41%) NGFW
9 1 (0.41%) OSPF
Database & Business Intelligence
1 9 (3.73%) Power BI
2 6 (2.49%) SQL Server
3 3 (1.24%) Tableau
4 2 (0.83%) Amazon Athena
4 2 (0.83%) Data Warehouse
4 2 (0.83%) Relational Database
5 1 (0.41%) Amazon RDS
5 1 (0.41%) DynamoDB
5 1 (0.41%) Elasticsearch
5 1 (0.41%) Electronic Patient Records
5 1 (0.41%) MongoDB
5 1 (0.41%) Oracle Database
5 1 (0.41%) PostgreSQL
5 1 (0.41%) Power Query
5 1 (0.41%) PowerPivot
5 1 (0.41%) Redis
5 1 (0.41%) SQL Server Integration Services
Development Applications
1 33 (13.69%) JIRA
2 4 (1.66%) Jenkins
3 2 (0.83%) Axure RP
3 2 (0.83%) Git
3 2 (0.83%) GitLab
3 2 (0.83%) TestRail
4 1 (0.41%) Cucumber
4 1 (0.41%) Cypress.io
4 1 (0.41%) Eclipse
4 1 (0.41%) MLflow
4 1 (0.41%) Postman
4 1 (0.41%) Selenium
General
1 100 (41.49%) Social Skills
2 55 (22.82%) Finance
3 44 (18.26%) Analytical Skills
4 34 (14.11%) Public Sector
5 19 (7.88%) Banking
6 13 (5.39%) Legal
7 12 (4.98%) Inclusion and Diversity
7 12 (4.98%) Influencing Skills
8 9 (3.73%) Marketing
9 7 (2.90%) Presentation Skills
9 7 (2.90%) Retail
10 6 (2.49%) Organisational Skills
11 5 (2.07%) Documentation Skills
11 5 (2.07%) Local Government
11 5 (2.07%) Manufacturing
12 4 (1.66%) Investment Banking
12 4 (1.66%) Telecoms
13 3 (1.24%) Electronics
13 3 (1.24%) Front Office
13 3 (1.24%) Law
Job Titles
1 59 (24.48%) Analyst
2 27 (11.20%) Lead
3 23 (9.54%) Business Analyst
4 22 (9.13%) Senior
5 17 (7.05%) Service Manager
6 16 (6.64%) Service Analyst
7 14 (5.81%) Operations Analyst
8 13 (5.39%) Support Analyst
9 12 (4.98%) Architect
9 12 (4.98%) Delivery Manager
10 11 (4.56%) Developer
11 9 (3.73%) Consultant
11 9 (3.73%) IT Support
11 9 (3.73%) Service Delivery Manager
12 8 (3.32%) IT Manager
13 7 (2.90%) Designer
13 7 (2.90%) Operational Support Analyst
13 7 (2.90%) Operations Support Analyst
13 7 (2.90%) Service Designer
13 7 (2.90%) Support Engineer
Libraries, Frameworks & Software Standards
1 11 (4.56%) REST
2 10 (4.15%) HTML
3 8 (3.32%) CSS
3 8 (3.32%) Middleware
4 7 (2.90%) SOAP
5 6 (2.49%) RESTful
6 5 (2.07%) Kafka
7 4 (1.66%) LangChain
7 4 (1.66%) LangGraph
7 4 (1.66%) SailPoint
7 4 (1.66%) Spring
7 4 (1.66%) Spring Boot
7 4 (1.66%) XML
8 3 (1.24%) AngularJS
8 3 (1.24%) NumPy
8 3 (1.24%) Oracle Fusion
8 3 (1.24%) Pandas
8 3 (1.24%) scikit-learn
8 3 (1.24%) Semantic Kernel
9 2 (0.83%) JSON
Miscellaneous
1 18 (7.47%) Onboarding
2 13 (5.39%) Product Ownership
3 9 (3.73%) Self-Motivation
4 7 (2.90%) CMDB
5 6 (2.49%) Management Information System
6 5 (2.07%) NHS
6 5 (2.07%) Smartphone
6 5 (2.07%) Virtual Team
7 4 (1.66%) AI Agents
7 4 (1.66%) Data Protection Act
7 4 (1.66%) Enterprise Software
8 3 (1.24%) Analytical Mindset
8 3 (1.24%) Cloud Native
8 3 (1.24%) Cyber Defence
8 3 (1.24%) Cyber Threat
8 3 (1.24%) Data Centre
8 3 (1.24%) Hybrid Cloud
8 3 (1.24%) Security Operations Centre
9 2 (0.83%) Greenfield Project
9 2 (0.83%) Virtual Reality
Operating Systems
1 22 (9.13%) Windows
2 10 (4.15%) Windows 10
3 6 (2.49%) Linux
3 6 (2.49%) Windows Server
4 5 (2.07%) Android
4 5 (2.07%) Apple iOS
5 2 (0.83%) Mac OS
5 2 (0.83%) VMS
6 1 (0.41%) Red Hat Enterprise Linux
6 1 (0.41%) Windows Server 2012
6 1 (0.41%) Windows Server 2016
6 1 (0.41%) Windows Server 2019
Processes & Methodologies
1 71 (29.46%) Agile
2 70 (29.05%) ITIL
3 57 (23.65%) ITSM
4 54 (22.41%) Continuous Improvement
5 53 (21.99%) Problem-Solving
6 47 (19.50%) Stakeholder Management
7 46 (19.09%) Service Management
8 38 (15.77%) Stakeholder Engagement
9 34 (14.11%) DevOps
10 30 (12.45%) Roadmaps
11 27 (11.20%) Change Management
12 25 (10.37%) Service Design
13 23 (9.54%) User Experience
14 21 (8.71%) Process Improvement
15 20 (8.30%) Decision-Making
16 19 (7.88%) Problem Management
17 18 (7.47%) Data Protection
18 17 (7.05%) Project Management
18 17 (7.05%) Risk Management
18 17 (7.05%) User Acceptance Testing
Programming Languages
1 21 (8.71%) SQL
2 20 (8.30%) PowerShell
3 12 (4.98%) JavaScript
4 11 (4.56%) Python
5 7 (2.90%) Java
6 2 (0.83%) Bicep
7 1 (0.41%) Apex Code
7 1 (0.41%) Bash
7 1 (0.41%) C#
7 1 (0.41%) Kusto Query Language
7 1 (0.41%) PL/SQL
Qualifications
1 42 (17.43%) Security Cleared
2 39 (16.18%) SC Cleared
3 21 (8.71%) ITIL Certification
4 15 (6.22%) Degree
5 6 (2.49%) ITIL Foundation Certificate
6 5 (2.07%) Azure Certification
6 5 (2.07%) Microsoft Certification
6 5 (2.07%) PMP
7 4 (1.66%) BPSS Clearance
7 4 (1.66%) PMI Certification
8 2 (0.83%) A+ Certification
8 2 (0.83%) AWS Certification
8 2 (0.83%) CBAP
8 2 (0.83%) CISA
8 2 (0.83%) CISSP
8 2 (0.83%) CSPO
8 2 (0.83%) DV Cleared
8 2 (0.83%) ISO 27001 Lead Implementer
8 2 (0.83%) MCP
8 2 (0.83%) Network+ Certification
Quality Assurance & Compliance
1 14 (5.81%) SLA
2 12 (4.98%) ISO/IEC 27001
3 11 (4.56%) GDPR
4 10 (4.15%) Accessibility
5 8 (3.32%) QA
6 7 (2.90%) Cyber Essentials
7 5 (2.07%) PMO
7 5 (2.07%) Sarbanes-Oxley
8 4 (1.66%) Data Quality
9 3 (1.24%) Actionable Recommendations
9 3 (1.24%) WCAG
10 2 (0.83%) COBIT
10 2 (0.83%) NCSC
10 2 (0.83%) NIST
10 2 (0.83%) PCI DSS
11 1 (0.41%) HL7
11 1 (0.41%) ISO 9001
11 1 (0.41%) ISO/IEC 20000
System Software
1 33 (13.69%) Active Directory
2 4 (1.66%) Docker
3 2 (0.83%) Virtual Machines
4 1 (0.41%) Microsoft Virtual Server
4 1 (0.41%) Virtual Servers
4 1 (0.41%) vSphere
Systems Management
1 15 (6.22%) Microsoft Intune
2 9 (3.73%) SCCM
3 8 (3.32%) SCOM
3 8 (3.32%) Terraform
4 7 (2.90%) HP SiteScope
5 6 (2.49%) Ansible
6 5 (2.07%) Kubernetes
7 2 (0.83%) HP ALM
7 2 (0.83%) SCOrch
8 1 (0.41%) Grafana
8 1 (0.41%) Jamf Pro
8 1 (0.41%) Kibana
8 1 (0.41%) Prometheus
8 1 (0.41%) Single Sign-On
8 1 (0.41%) WSUS
Vendors
1 56 (23.24%) Microsoft
2 34 (14.11%) ServiceNow
3 16 (6.64%) Remedy
4 15 (6.22%) SAP
5 10 (4.15%) Salesforce
6 9 (3.73%) Oracle
7 7 (2.90%) Apple
7 7 (2.90%) Splunk
8 6 (2.49%) Google
9 5 (2.07%) BMC
9 5 (2.07%) Citrix
10 3 (1.24%) Adobe
10 3 (1.24%) Alteryx
10 3 (1.24%) Foundry
11 2 (0.83%) Bloomberg
11 2 (0.83%) Cisco
11 2 (0.83%) HP
11 2 (0.83%) IBM
11 2 (0.83%) ION Trading
11 2 (0.83%) Reuters