Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 15 October 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Oct 2026
Same period 2025 Same period 2024
Rank 149 161 211
Rank change year-on-year +12 +50 -25
Contract jobs citing Service Delivery 401 240 180
As % of all contract jobs in London 1.96% 1.79% 1.12%
As % of the Processes & Methodologies category 2.20% 1.94% 1.25%
Number of daily rates quoted 246 147 106
10th Percentile £206 £263 £225
25th Percentile £406 £400 £386
Median daily rate (50th Percentile) £525 £500 £523
Median % change year-on-year +5.00% -4.31% +1.26%
75th Percentile £625 £618 £606
90th Percentile £750 £730 £700
England median daily rate £525 £450 £500
% change year-on-year +16.67% -10.00% -
Number of hourly rates quoted 26 12 6
10th Percentile £16.29 £17.98 £15.64
25th Percentile £17.00 £19.68 £18.79
Median hourly rate £19.00 £24.30 £25.75
Median % change year-on-year -21.81% -5.63% -64.48%
75th Percentile £30.25 £32.75 £31.72
90th Percentile £47.00 £41.98 £34.55
England median hourly rate £18.00 £17.87 £16.23
% change year-on-year +0.73% +10.10% -9.70%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 18,257 12,368 14,352
As % of all contract IT jobs advertised in London 89.02% 92.44% 89.26%
Number of daily rates quoted 11,959 8,171 9,325
10th Percentile £360 £333 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £540 £550
Median % change year-on-year +1.85% -1.82% -4.35%
75th Percentile £668 £663 £675
90th Percentile £775 £775 £800
England median daily rate £525 £510 £525
% change year-on-year +2.94% -2.86% -4.55%
Number of hourly rates quoted 346 241 180
10th Percentile £15.89 £18.25 £17.48
25th Percentile £18.56 £25.04 £24.18
Median hourly rate £32.50 £30.50 £37.15
Median % change year-on-year +6.56% -17.90% -7.13%
75th Percentile £57.50 £47.50 £57.81
90th Percentile £79.38 £65.00 £78.75
England median hourly rate £38.72 £25.15 £42.50
% change year-on-year +53.96% -40.82% -5.56%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 15 October 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 15 October 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 15 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -20 57 £497 -12.51% 23
South London -16 9 £643 +11.16% 6
East London +11 8 £590 - 3
North London -2 3 £450 -30.77% 1
West London -22 3 £475 -5.00% 10
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (5.74%) SharePoint
2 18 (4.49%) Microsoft Exchange
3 8 (2.00%) Confluence
4 2 (0.50%) nginx
4 2 (0.50%) Oracle Workflow
5 1 (0.25%) Apache
5 1 (0.25%) Exchange Server 2013
5 1 (0.25%) JBoss
5 1 (0.25%) SAS
5 1 (0.25%) SharePoint Server
Applications
1 14 (3.49%) Microsoft Office
2 12 (2.99%) Microsoft Excel
3 2 (0.50%) Chatbot
4 1 (0.25%) Microsoft Project
4 1 (0.25%) MS Visio
Business Applications
1 7 (1.75%) Dynamics CRM
2 5 (1.25%) Oracle ERP
2 5 (1.25%) Remedy ITSM
3 3 (0.75%) Loan IQ
3 3 (0.75%) SAP S/4HANA
4 2 (0.50%) SAP HCM
4 2 (0.50%) SAP PS
5 1 (0.25%) Oracle Assets
5 1 (0.25%) Oracle EBS
5 1 (0.25%) Oracle E-Business Tax
5 1 (0.25%) Oracle Financials
5 1 (0.25%) Oracle General Ledger
5 1 (0.25%) Oracle Receivables
5 1 (0.25%) SAP Payroll
5 1 (0.25%) SAP PM
5 1 (0.25%) Siebel CRM
5 1 (0.25%) Sparx Enterprise Architect
Cloud Services
1 69 (17.21%) Azure
2 61 (15.21%) Microsoft 365
3 39 (9.73%) Entra ID
4 30 (7.48%) AWS
5 22 (5.49%) Power Platform
5 22 (5.49%) SaaS
6 18 (4.49%) Azure DevOps
7 11 (2.74%) OneDrive
7 11 (2.74%) Serverless
8 10 (2.49%) GitHub
9 8 (2.00%) Azure Functions
9 8 (2.00%) Dynamics 365
9 8 (2.00%) IaaS
9 8 (2.00%) PaaS
10 7 (1.75%) Google Workspace
11 5 (1.25%) Amazon EC2
11 5 (1.25%) Azure Monitor
11 5 (1.25%) OCI
11 5 (1.25%) Power Automate
11 5 (1.25%) PowerApps
Communications & Networking
1 21 (5.24%) VPN
2 18 (4.49%) Firewall
3 17 (4.24%) DNS
4 13 (3.24%) DHCP
5 10 (2.49%) Wi-Fi
6 9 (2.24%) Network Security
6 9 (2.24%) TCP/IP
7 7 (1.75%) MPLS
7 7 (1.75%) Wireless
8 6 (1.50%) SSL
9 5 (1.25%) DMZ
9 5 (1.25%) SAN
9 5 (1.25%) WAN
10 4 (1.00%) Cisco IPT
10 4 (1.00%) VLAN
11 3 (0.75%) BGP
11 3 (0.75%) DWDM
11 3 (0.75%) F5 BIG-IP LTM
11 3 (0.75%) HTTP
11 3 (0.75%) SNMP
Database & Business Intelligence
1 12 (2.99%) Power BI
2 10 (2.49%) SQL Server
3 4 (1.00%) GIS
4 3 (0.75%) Data Warehouse
4 3 (0.75%) MongoDB
4 3 (0.75%) Oracle Reports
4 3 (0.75%) PostgreSQL
5 2 (0.50%) Azure SQL Database
5 2 (0.50%) MySQL
5 2 (0.50%) Oracle BI Publisher
5 2 (0.50%) SQL Server Integration Services
6 1 (0.25%) Amazon RDS
6 1 (0.25%) Big Data
6 1 (0.25%) Relational Database
6 1 (0.25%) Sybase ASE
Development Applications
1 20 (4.99%) JIRA
2 6 (1.50%) GitLab
3 5 (1.25%) Git
4 4 (1.00%) Chocolatey
5 3 (0.75%) Eclipse
5 3 (0.75%) Jenkins
6 1 (0.25%) Atlassian Bamboo
6 1 (0.25%) Bitbucket
General
1 155 (38.65%) Social Skills
2 86 (21.45%) Public Sector
3 79 (19.70%) Analytical Skills
4 71 (17.71%) Finance
5 28 (6.98%) Banking
6 23 (5.74%) Organisational Skills
7 19 (4.74%) Local Government
8 17 (4.24%) Telecoms
9 11 (2.74%) Influencing Skills
9 11 (2.74%) Legal
10 8 (2.00%) Front Office
10 8 (2.00%) Inclusion and Diversity
10 8 (2.00%) Police
11 7 (1.75%) Documentation Skills
11 7 (1.75%) Investment Banking
11 7 (1.75%) Law
12 6 (1.50%) Military
13 5 (1.25%) Retail
14 4 (1.00%) Financial Institution
14 4 (1.00%) Presentation Skills
Job Titles
1 43 (10.72%) Analyst
2 39 (9.73%) Senior
3 37 (9.23%) Service Manager
4 35 (8.73%) Delivery Manager
5 32 (7.98%) Lead
6 25 (6.23%) Service Delivery Manager
7 23 (5.74%) IT Manager
8 20 (4.99%) Architect
8 20 (4.99%) IT Support
9 19 (4.74%) Consultant
9 19 (4.74%) Support Engineer
10 14 (3.49%) Project Manager
11 13 (3.24%) Business Analyst
12 12 (2.99%) Developer
12 12 (2.99%) Operations Manager
13 11 (2.74%) IT Services Manager
14 10 (2.49%) IT Engineer
14 10 (2.49%) IT Support Engineer
15 9 (2.24%) Infrastructure Engineer
15 9 (2.24%) VMware Engineer
Libraries, Frameworks & Software Standards
1 18 (4.49%) REST
2 16 (3.99%) Terraform
3 5 (1.25%) Web Services
4 4 (1.00%) .NET
5 3 (0.75%) .NET Framework
5 3 (0.75%) Oracle Fusion
5 3 (0.75%) pytest
5 3 (0.75%) SOAP
5 3 (0.75%) XML
6 2 (0.50%) 802.1X
6 2 (0.50%) AWS CDK
6 2 (0.50%) CSS
6 2 (0.50%) FastAPI
6 2 (0.50%) HTML
6 2 (0.50%) JSON
6 2 (0.50%) LangChain
6 2 (0.50%) LangGraph
6 2 (0.50%) Middleware
6 2 (0.50%) XSLT
7 1 (0.25%) Jakarta EE
Miscellaneous
1 56 (13.97%) Onboarding
2 16 (3.99%) Product Ownership
3 15 (3.74%) Management Information System
4 12 (2.99%) Enterprise Software
5 10 (2.49%) CMDB
6 9 (2.24%) Video Conferencing
7 8 (2.00%) Cloud Native
8 7 (1.75%) Virtual Team
9 6 (1.50%) Analytical Mindset
9 6 (1.50%) Cyber Threat
9 6 (1.50%) NHS
10 5 (1.25%) Data Centre
10 5 (1.25%) Hybrid Cloud
10 5 (1.25%) Security Operations Centre
11 4 (1.00%) AI Agents
11 4 (1.00%) Data Protection Act
11 4 (1.00%) Hedge funds
11 4 (1.00%) Public Cloud
11 4 (1.00%) Security Posture
12 3 (0.75%) Freedom of Information
Operating Systems
1 69 (17.21%) Windows
2 14 (3.49%) macOS
3 11 (2.74%) Windows 10
4 10 (2.49%) Linux
4 10 (2.49%) Windows Server
5 5 (1.25%) Android
5 5 (1.25%) Apple iOS
6 3 (0.75%) VMS
7 2 (0.50%) Red Hat Enterprise Linux
7 2 (0.50%) Unix
7 2 (0.50%) Windows Server 2019
8 1 (0.25%) AIX
8 1 (0.25%) OpenVMS
8 1 (0.25%) Solaris
8 1 (0.25%) SUSE
8 1 (0.25%) Windows 7
8 1 (0.25%) Windows Server 2008
8 1 (0.25%) Windows Server 2012
8 1 (0.25%) Windows Server 2016
Processes & Methodologies
1 137 (34.16%) Continuous Improvement
2 125 (31.17%) Stakeholder Management
3 120 (29.93%) ITIL
4 110 (27.43%) Service Management
5 101 (25.19%) Problem-Solving
6 90 (22.44%) ITSM
7 88 (21.95%) Agile
8 61 (15.21%) AI
8 61 (15.21%) Stakeholder Engagement
9 56 (13.97%) Decision-Making
10 55 (13.72%) Change Management
11 45 (11.22%) Roadmaps
12 43 (10.72%) Customer Service
13 40 (9.98%) DevOps
14 38 (9.48%) Project Delivery
15 37 (9.23%) Analytics
16 36 (8.98%) User Experience
17 33 (8.23%) Cybersecurity
17 33 (8.23%) Incident Management
18 32 (7.98%) Risk Management
Programming Languages
1 18 (4.49%) PowerShell
2 17 (4.24%) SQL
3 15 (3.74%) Python
4 7 (1.75%) C#
4 7 (1.75%) JavaScript
5 4 (1.00%) Groovy
6 3 (0.75%) Java
7 2 (0.50%) Bash
7 2 (0.50%) Bicep
7 2 (0.50%) Shell Script
8 1 (0.25%) ActionScript
8 1 (0.25%) ActionScript 2.0
8 1 (0.25%) Go
8 1 (0.25%) Perl
Qualifications
1 71 (17.71%) Security Cleared
2 53 (13.22%) SC Cleared
3 18 (4.49%) Degree
3 18 (4.49%) ITIL Certification
4 13 (3.24%) DV Cleared
5 12 (2.99%) PMP
6 9 (2.24%) Computer Science Degree
6 9 (2.24%) PMI Certification
7 8 (2.00%) ITIL Foundation Certificate
8 7 (1.75%) CISSP
8 7 (1.75%) Microsoft Certification
9 6 (1.50%) AWS Certification
9 6 (1.50%) Azure Certification
9 6 (1.50%) BPSS Clearance
10 5 (1.25%) A+ Certification
10 5 (1.25%) CISM
11 3 (0.75%) Network+ Certification
12 2 (0.50%) CIMA
12 2 (0.50%) CIPD
12 2 (0.50%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 30 (7.48%) SLA
2 16 (3.99%) GRC
3 15 (3.74%) GDPR
4 14 (3.49%) Accessibility
4 14 (3.49%) QA
5 10 (2.49%) Cyber Essentials
6 9 (2.24%) Data Quality
6 9 (2.24%) ISO/IEC 27001
7 8 (2.00%) PMO
8 6 (1.50%) Cyber Essentials PLUS
9 5 (1.25%) NCSC
9 5 (1.25%) NIST
10 3 (0.75%) Actionable Recommendations
10 3 (0.75%) PCI DSS
10 3 (0.75%) WCAG
11 2 (0.50%) Sarbanes-Oxley
12 1 (0.25%) Basel III
12 1 (0.25%) BS7666
12 1 (0.25%) GMP
12 1 (0.25%) ISO 22301
System Software
1 46 (11.47%) Active Directory
2 17 (4.24%) VMware Infrastructure
3 10 (2.49%) VMware ESXi
4 8 (2.00%) Docker
5 7 (1.75%) Virtual Desktop
5 7 (1.75%) vSphere
6 4 (1.00%) Virtual Machines
7 2 (0.50%) Firmware
8 1 (0.25%) Hyper-V
Systems Management
1 28 (6.98%) Microsoft Intune
2 16 (3.99%) SCCM
3 12 (2.99%) Kubernetes
4 4 (1.00%) Single Sign-On
4 4 (1.00%) vCenter Server
4 4 (1.00%) WSUS
5 3 (0.75%) FortiGate
5 3 (0.75%) Jamf Pro
6 2 (0.50%) Ansible
6 2 (0.50%) Grafana
6 2 (0.50%) Kibana
6 2 (0.50%) Nessus
6 2 (0.50%) NetBackup
7 1 (0.25%) Istio
7 1 (0.25%) Opsview
7 1 (0.25%) PowerCLI
7 1 (0.25%) Prometheus
7 1 (0.25%) SCOM
7 1 (0.25%) SCOrch
Vendors
1 110 (27.43%) Microsoft
2 76 (18.95%) ServiceNow
3 22 (5.49%) VMware
4 17 (4.24%) Oracle
5 11 (2.74%) Citrix
6 10 (2.49%) Apple
6 10 (2.49%) Cisco
7 9 (2.24%) SAP
8 8 (2.00%) Nokia
9 6 (1.50%) Dynatrace
9 6 (1.50%) Remedy
9 6 (1.50%) Tenable
10 5 (1.25%) Bloomberg
10 5 (1.25%) BMC
10 5 (1.25%) Ericsson
10 5 (1.25%) Google
10 5 (1.25%) Workday
11 4 (1.00%) Atlassian
11 4 (1.00%) F5
11 4 (1.00%) Reuters