Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 1 July 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jul 2026
Same period 2025 Same period 2024
Rank 154 151 213
Rank change year-on-year -3 +62 -14
Contract jobs citing Service Delivery 333 225 198
As % of all contract jobs in London 1.73% 1.75% 1.13%
As % of the Processes & Methodologies category 1.94% 1.89% 1.28%
Number of daily rates quoted 217 144 150
10th Percentile £234 £265 £200
25th Percentile £413 £400 £317
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - -
75th Percentile £638 £603 £619
90th Percentile £775 £738 £700
England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -4.76%
Number of hourly rates quoted 14 18 9
10th Percentile £16.70 £17.98 £15.90
25th Percentile £18.02 £20.06 £16.25
Median hourly rate £22.00 £24.30 £16.86
Median % change year-on-year -9.47% +44.13% -55.88%
75th Percentile £29.94 £29.07 £23.75
90th Percentile £59.93 £32.90 £30.46
England median hourly rate £17.87 £17.15 £15.00
% change year-on-year +4.20% +14.33% -19.85%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,131 11,893 15,475
As % of all contract IT jobs advertised in London 88.90% 92.25% 88.56%
Number of daily rates quoted 11,394 7,948 11,029
10th Percentile £360 £333 £343
25th Percentile £438 £425 £446
Median daily rate (50th Percentile) £536 £550 £550
Median % change year-on-year -2.64% - -6.14%
75th Percentile £650 £675 £685
90th Percentile £763 £799 £800
England median daily rate £520 £515 £525
% change year-on-year +0.97% -1.90% -4.55%
Number of hourly rates quoted 266 223 303
10th Percentile £17.60 £16.50 £15.59
25th Percentile £23.91 £24.66 £20.01
Median hourly rate £37.50 £32.50 £30.00
Median % change year-on-year +15.38% +8.33% -26.42%
75th Percentile £59.00 £49.88 £48.75
90th Percentile £81.25 £63.20 £68.60
England median hourly rate £46.90 £25.15 £38.12
% change year-on-year +86.48% -34.02% +1.65%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 1 July 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 1 July 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 1 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -28 35 £494 -19.39% 24
South London -3 10 £595 +8.18% 5
East London +5 8 £670 +34.00% 8
West London -18 7 £575 +64.29% 10
North London - 3 £450 - 2
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.31%) Microsoft Exchange
2 17 (5.11%) SharePoint
3 15 (4.50%) Confluence
4 4 (1.20%) Adobe Experience Manager
5 2 (0.60%) Apache Spark
6 1 (0.30%) SharePoint Server
Applications
1 9 (2.70%) Microsoft Excel
2 8 (2.40%) Microsoft Office
3 2 (0.60%) MS Visio
3 2 (0.60%) Spreadsheet
4 1 (0.30%) Chatbot
4 1 (0.30%) Microsoft PowerPoint
4 1 (0.30%) Microsoft Project
Business Applications
1 6 (1.80%) Dynamics CRM
1 6 (1.80%) Remedy ITSM
2 3 (0.90%) Oracle ERP
2 3 (0.90%) SAP S/4HANA
3 2 (0.60%) NEC Housing
3 2 (0.60%) SAP HCM
3 2 (0.60%) SAP PS
4 1 (0.30%) Alphatax
4 1 (0.30%) Dynamics GP
4 1 (0.30%) SAP Payroll
4 1 (0.30%) SAP PM
4 1 (0.30%) Sparx Enterprise Architect
Cloud Services
1 53 (15.92%) Azure
2 47 (14.11%) Microsoft 365
3 27 (8.11%) AWS
4 23 (6.91%) Entra ID
5 20 (6.01%) Power Platform
6 11 (3.30%) SaaS
7 9 (2.70%) Azure DevOps
8 8 (2.40%) Google Workspace
8 8 (2.40%) OCI
8 8 (2.40%) PaaS
9 7 (2.10%) Dynamics 365
9 7 (2.10%) GCP
10 6 (1.80%) IaaS
11 5 (1.50%) OneDrive
11 5 (1.50%) Serverless
11 5 (1.50%) Virtual Private Cloud
12 4 (1.20%) Azure Functions
12 4 (1.20%) Power Automate
12 4 (1.20%) PowerApps
12 4 (1.20%) SuccessFactors
Communications & Networking
1 17 (5.11%) Firewall
1 17 (5.11%) VPN
2 8 (2.40%) DMZ
2 8 (2.40%) Network Security
3 7 (2.10%) TCP/IP
3 7 (2.10%) WAN
3 7 (2.10%) Wireless
4 6 (1.80%) DNS
5 5 (1.50%) DHCP
6 4 (1.20%) LAN
6 4 (1.20%) SD-WAN
6 4 (1.20%) Wi-Fi
7 3 (0.90%) SAN
8 2 (0.60%) Intrusion Detection
8 2 (0.60%) MPLS
8 2 (0.60%) NaaS
9 1 (0.30%) 3GPP
9 1 (0.30%) Cisco ISE
9 1 (0.30%) Converged Networks
9 1 (0.30%) Internet
Database & Business Intelligence
1 12 (3.60%) Power BI
2 7 (2.10%) SQL Server
3 6 (1.80%) MySQL
4 4 (1.20%) Oracle Reports
5 2 (0.60%) Amazon RDS
5 2 (0.60%) Apache Cassandra
5 2 (0.60%) Azure SQL Database
5 2 (0.60%) Big Data
5 2 (0.60%) Data Warehouse
5 2 (0.60%) Elasticsearch
5 2 (0.60%) Flink
5 2 (0.60%) Geospatial Data
5 2 (0.60%) GIS
5 2 (0.60%) InfluxDB
5 2 (0.60%) MongoDB
5 2 (0.60%) NoSQL
5 2 (0.60%) Oracle BI Publisher
5 2 (0.60%) PostgreSQL
5 2 (0.60%) SQL Server Integration Services
5 2 (0.60%) TimescaleDB
Development Applications
1 27 (8.11%) JIRA
2 6 (1.80%) Git
3 4 (1.20%) Maven
4 3 (0.90%) Eclipse
4 3 (0.90%) ScriptRunner
5 2 (0.60%) Robot Framework
6 1 (0.30%) Cucumber
6 1 (0.30%) Cypress.io
6 1 (0.30%) GitLab
6 1 (0.30%) Jenkins
6 1 (0.30%) Selenium
6 1 (0.30%) SQL Server Management Studio (SSMS)
6 1 (0.30%) TestRail
General
1 121 (36.34%) Social Skills
2 79 (23.72%) Finance
3 66 (19.82%) Public Sector
4 57 (17.12%) Analytical Skills
5 26 (7.81%) Local Government
6 22 (6.61%) Banking
7 19 (5.71%) Legal
8 18 (5.41%) Organisational Skills
9 10 (3.00%) Investment Banking
10 9 (2.70%) Law
10 9 (2.70%) Telecoms
11 8 (2.40%) Documentation Skills
11 8 (2.40%) Presentation Skills
11 8 (2.40%) Retail
12 7 (2.10%) Front Office
13 6 (1.80%) Police
14 5 (1.50%) Influencing Skills
15 4 (1.20%) Billing
15 4 (1.20%) Inclusion and Diversity
15 4 (1.20%) Manufacturing
Job Titles
1 39 (11.71%) Delivery Manager
2 34 (10.21%) Senior
3 33 (9.91%) Lead
3 33 (9.91%) Service Manager
4 30 (9.01%) Analyst
4 30 (9.01%) Architect
5 24 (7.21%) Service Delivery Manager
6 22 (6.61%) Consultant
6 22 (6.61%) IT Manager
7 18 (5.41%) Project Manager
8 17 (5.11%) Support Engineer
9 14 (4.20%) IT Support
10 12 (3.60%) Administrator
11 10 (3.00%) Operations Manager
11 10 (3.00%) Senior Consultant
12 9 (2.70%) Change Manager
12 9 (2.70%) Developer
12 9 (2.70%) IT Support Engineer
12 9 (2.70%) Senior Manager
12 9 (2.70%) Solutions Architect
Libraries, Frameworks & Software Standards
1 23 (6.91%) REST
2 9 (2.70%) Oracle Fusion
3 8 (2.40%) CSS
3 8 (2.40%) Web Services
4 7 (2.10%) AngularJS
4 7 (2.10%) SOAP
5 6 (1.80%) Middleware
5 6 (1.80%) Spring
5 6 (1.80%) XML
6 4 (1.20%) Bootstrap
6 4 (1.20%) HTML
6 4 (1.20%) J2EE
6 4 (1.20%) jQuery
6 4 (1.20%) Sass
6 4 (1.20%) Spring MVC
7 3 (0.90%) .NET
7 3 (0.90%) Microsoft Graph
8 2 (0.60%) GraphQL
8 2 (0.60%) gRPC
8 2 (0.60%) Swagger
Miscellaneous
1 32 (9.61%) Onboarding
2 15 (4.50%) Product Ownership
3 14 (4.20%) CMDB
4 11 (3.30%) Cloud Native
5 9 (2.70%) Self-Motivation
6 8 (2.40%) Management Information System
6 8 (2.40%) Virtual Team
7 7 (2.10%) Data Centre
7 7 (2.10%) Video Conferencing
8 6 (1.80%) Data Protection Act
8 6 (1.80%) Enterprise Software
8 6 (1.80%) Freedom of Information
9 5 (1.50%) Hybrid Cloud
9 5 (1.50%) NHS
10 4 (1.20%) Client/Server
10 4 (1.20%) Legacy Systems
10 4 (1.20%) Life Science
10 4 (1.20%) Security Operations Centre
11 3 (0.90%) Data Structures
11 3 (0.90%) Distributed Systems
Operating Systems
1 52 (15.62%) Windows
2 12 (3.60%) Linux
2 12 (3.60%) Mac OS
3 9 (2.70%) Windows Server
4 8 (2.40%) Windows 10
5 6 (1.80%) Android
5 6 (1.80%) Unix
6 5 (1.50%) Apple iOS
7 3 (0.90%) Red Hat Enterprise Linux
8 2 (0.60%) Solaris
8 2 (0.60%) Windows Server 2016
8 2 (0.60%) Windows Server 2019
9 1 (0.30%) AIX
9 1 (0.30%) Oracle Linux
9 1 (0.30%) Rocky
9 1 (0.30%) SUSE
9 1 (0.30%) VMS
9 1 (0.30%) Windows Server 2012
Processes & Methodologies
1 102 (30.63%) Continuous Improvement
2 100 (30.03%) ITIL
3 88 (26.43%) Stakeholder Management
4 86 (25.83%) Agile
5 71 (21.32%) Problem-Solving
6 68 (20.42%) Service Management
7 65 (19.52%) ITSM
8 47 (14.11%) Stakeholder Engagement
9 42 (12.61%) Change Management
10 39 (11.71%) AI
10 39 (11.71%) Project Management
11 35 (10.51%) Roadmaps
12 33 (9.91%) Migration
13 29 (8.71%) DevOps
14 28 (8.41%) Incident Management
14 28 (8.41%) Project Delivery
15 25 (7.51%) Analytics
15 25 (7.51%) Technical Leadership
16 24 (7.21%) Asset Management
16 24 (7.21%) Process Improvement
Programming Languages
1 22 (6.61%) SQL
2 18 (5.41%) PowerShell
3 17 (5.11%) JavaScript
4 14 (4.20%) Python
5 12 (3.60%) Java
6 5 (1.50%) Groovy
7 3 (0.90%) C#
8 2 (0.60%) C++
8 2 (0.60%) Kotlin
8 2 (0.60%) Shell Script
9 1 (0.30%) Bash
9 1 (0.30%) T-SQL
9 1 (0.30%) VB.NET
9 1 (0.30%) VBA
Qualifications
1 58 (17.42%) Security Cleared
2 47 (14.11%) SC Cleared
3 24 (7.21%) Degree
4 13 (3.90%) ITIL Certification
4 13 (3.90%) PMP
5 12 (3.60%) DV Cleared
6 10 (3.00%) Microsoft Certification
7 9 (2.70%) CISSP
7 9 (2.70%) PMI Certification
8 7 (2.10%) Azure Certification
8 7 (2.10%) CISA
8 7 (2.10%) ITIL Foundation Certificate
8 7 (2.10%) Master's Degree
9 5 (1.50%) OSCP
9 5 (1.50%) SANS
10 4 (1.20%) AWS Certification
10 4 (1.20%) CISM
10 4 (1.20%) Computer Science Degree
10 4 (1.20%) TOGAF Certification
11 3 (0.90%) BPSS Clearance
Quality Assurance & Compliance
1 29 (8.71%) SLA
2 18 (5.41%) GDPR
3 16 (4.80%) GRC
4 14 (4.20%) QA
5 10 (3.00%) Cyber Essentials
5 10 (3.00%) Data Quality
5 10 (3.00%) ISO/IEC 27001
6 7 (2.10%) PMO
7 6 (1.80%) NCSC
8 5 (1.50%) PCI DSS
9 4 (1.20%) Accessibility
9 4 (1.20%) Cyber Essentials PLUS
10 3 (0.90%) NIST
10 3 (0.90%) Sarbanes-Oxley
11 2 (0.60%) COBIT
11 2 (0.60%) WCAG
12 1 (0.30%) Actionable Recommendations
12 1 (0.30%) BS7666
System Software
1 35 (10.51%) Active Directory
2 6 (1.80%) VMware Infrastructure
3 2 (0.60%) Docker
3 2 (0.60%) VMware ESXi
4 1 (0.30%) Microsoft Virtual Server
4 1 (0.30%) Virtual Servers
4 1 (0.30%) VMware NSX
4 1 (0.30%) vSphere
4 1 (0.30%) XenDesktop
Systems Management
1 20 (6.01%) Microsoft Intune
2 14 (4.20%) SCCM
3 6 (1.80%) Terraform
3 6 (1.80%) WSUS
4 4 (1.20%) FortiGate
4 4 (1.20%) Kubernetes
5 3 (0.90%) Ansible
5 3 (0.90%) Grafana
5 3 (0.90%) Prometheus
6 2 (0.60%) Amdocs OSS
6 2 (0.60%) Jamf Pro
6 2 (0.60%) Nessus
6 2 (0.60%) vCenter Server
7 1 (0.30%) HP ALM
7 1 (0.30%) NetBackup
7 1 (0.30%) Opsview
7 1 (0.30%) WMI
Vendors
1 72 (21.62%) ServiceNow
2 70 (21.02%) Microsoft
3 23 (6.91%) Oracle
4 12 (3.60%) Citrix
4 12 (3.60%) SAP
5 9 (2.70%) Salesforce
6 8 (2.40%) Apple
6 8 (2.40%) Bloomberg
6 8 (2.40%) Workday
7 7 (2.10%) Reuters
7 7 (2.10%) VMware
8 6 (1.80%) ION Trading
8 6 (1.80%) Remedy
9 5 (1.50%) BMC
9 5 (1.50%) Cisco
9 5 (1.50%) NEC
9 5 (1.50%) Zscaler
10 3 (0.90%) Dynatrace
10 3 (0.90%) Ericsson
10 3 (0.90%) Snow