Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 24 May 2026, with comparisons to the same periods in the previous two years.

6 months to
24 May 2026
Same period 2025 Same period 2024
Rank 149 155 194
Rank change year-on-year +6 +39 +5
Contract jobs citing Service Delivery 310 219 227
As % of all contract jobs in London 1.70% 1.79% 1.30%
As % of the Processes & Methodologies category 1.92% 1.94% 1.47%
Number of daily rates quoted 195 142 174
10th Percentile £313 £314 £200
25th Percentile £425 £402 £313
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - -
75th Percentile £663 £600 £638
90th Percentile £783 £663 £723
England median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 14 15 9
10th Percentile £16.70 £20.10 £15.90
25th Percentile £17.77 £20.24 £16.25
Median hourly rate £22.00 £28.60 £16.86
Median % change year-on-year -23.08% +69.63% -55.88%
75th Percentile £28.64 £30.04 £23.75
90th Percentile £59.93 £34.00 £30.46
England median hourly rate £17.80 £16.23 £15.00
% change year-on-year +9.67% +8.20% -33.33%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 16,137 11,264 15,406
As % of all contract IT jobs advertised in London 88.41% 92.21% 88.54%
Number of daily rates quoted 10,779 7,595 11,054
10th Percentile £356 £350 £340
25th Percentile £431 £431 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -7.56%
75th Percentile £650 £688 £675
90th Percentile £760 £800 £800
England median daily rate £513 £525 £525
% change year-on-year -2.38% - -4.55%
Number of hourly rates quoted 238 182 310
10th Percentile £18.75 £16.50 £15.90
25th Percentile £25.25 £23.76 £20.00
Median hourly rate £37.25 £31.67 £27.83
Median % change year-on-year +17.61% +13.83% -29.04%
75th Percentile £57.50 £49.50 £48.75
90th Percentile £75.00 £63.23 £66.78
England median hourly rate £45.25 £28.48 £36.50
% change year-on-year +58.88% -21.97% -2.14%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 24 May 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 24 May 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 24 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -31 31 £563 -6.25% 48
West London -22 16 £575 +48.39% 9
South London -5 14 £538 +2.38% 3
East London 0 8 £570 +14.00% 8
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (5.48%) Confluence
2 11 (3.55%) Microsoft Exchange
3 10 (3.23%) SharePoint
4 4 (1.29%) Adobe Experience Manager
5 2 (0.65%) Apache Spark
6 1 (0.32%) nginx
Applications
1 12 (3.87%) Microsoft Excel
2 7 (2.26%) Microsoft Office
3 4 (1.29%) Microsoft PowerPoint
4 3 (0.97%) MS Visio
5 2 (0.65%) Microsoft Project
5 2 (0.65%) Spreadsheet
6 1 (0.32%) Adobe After Effects
6 1 (0.32%) Adobe XD
6 1 (0.32%) Chatbot
6 1 (0.32%) InVision
6 1 (0.32%) Sketch
6 1 (0.32%) Trello
Business Applications
1 6 (1.94%) Remedy ITSM
2 4 (1.29%) Dynamics CRM
3 3 (0.97%) NEC Housing
4 2 (0.65%) NetSuite
4 2 (0.65%) SAP PS
4 2 (0.65%) SAP S/4HANA
4 2 (0.65%) Sparx Enterprise Architect
5 1 (0.32%) Alphatax
5 1 (0.32%) Dynamics GP
5 1 (0.32%) iTrent
5 1 (0.32%) SAP HCM
5 1 (0.32%) SAP Payroll
Cloud Services
1 54 (17.42%) Azure
2 41 (13.23%) Microsoft 365
3 26 (8.39%) AWS
4 19 (6.13%) Power Platform
5 15 (4.84%) Entra ID
6 11 (3.55%) Azure DevOps
7 10 (3.23%) SaaS
8 9 (2.90%) Google Workspace
9 8 (2.58%) GCP
10 7 (2.26%) Dynamics 365
11 6 (1.94%) PaaS
12 5 (1.61%) OCI
12 5 (1.61%) Power Automate
12 5 (1.61%) Virtual Private Cloud
13 4 (1.29%) IaaS
13 4 (1.29%) OneDrive
13 4 (1.29%) PowerApps
14 3 (0.97%) Serverless
14 3 (0.97%) Slack
15 2 (0.65%) Azure Functions
Communications & Networking
1 13 (4.19%) VPN
2 12 (3.87%) Firewall
3 7 (2.26%) DHCP
3 7 (2.26%) DNS
4 6 (1.94%) TCP/IP
4 6 (1.94%) WAN
5 5 (1.61%) DMZ
5 5 (1.61%) Wireless
6 3 (0.97%) Intrusion Detection
6 3 (0.97%) LAN
6 3 (0.97%) Network Security
6 3 (0.97%) SD-WAN
7 2 (0.65%) NaaS
7 2 (0.65%) SAN
7 2 (0.65%) Wi-Fi
8 1 (0.32%) 3GPP
8 1 (0.32%) Internet
8 1 (0.32%) MPLS
8 1 (0.32%) NAS
8 1 (0.32%) VoIP
Database & Business Intelligence
1 11 (3.55%) Power BI
2 7 (2.26%) SQL Server
3 6 (1.94%) MySQL
4 2 (0.65%) Amazon RDS
4 2 (0.65%) Apache Cassandra
4 2 (0.65%) Big Data
4 2 (0.65%) Data Warehouse
4 2 (0.65%) Elasticsearch
4 2 (0.65%) Flink
4 2 (0.65%) Geospatial Data
4 2 (0.65%) InfluxDB
4 2 (0.65%) MongoDB
4 2 (0.65%) NoSQL
4 2 (0.65%) PostgreSQL
4 2 (0.65%) SQL Server Integration Services
4 2 (0.65%) Tableau
4 2 (0.65%) TimescaleDB
5 1 (0.32%) Enterprise Data Warehouse
5 1 (0.32%) Oracle BI Publisher
5 1 (0.32%) Relational Database
Development Applications
1 30 (9.68%) JIRA
2 6 (1.94%) Git
3 4 (1.29%) Maven
4 3 (0.97%) Eclipse
4 3 (0.97%) ScriptRunner
4 3 (0.97%) TestRail
5 2 (0.65%) Cypress.io
5 2 (0.65%) Robot Framework
5 2 (0.65%) Selenium
6 1 (0.32%) Axure RP
6 1 (0.32%) Cucumber
6 1 (0.32%) Postman
6 1 (0.32%) SQL Server Management Studio (SSMS)
General
1 122 (39.35%) Social Skills
2 73 (23.55%) Finance
3 54 (17.42%) Public Sector
4 44 (14.19%) Analytical Skills
5 24 (7.74%) Banking
6 19 (6.13%) Legal
6 19 (6.13%) Local Government
7 16 (5.16%) Organisational Skills
8 10 (3.23%) Presentation Skills
9 9 (2.90%) Documentation Skills
9 9 (2.90%) Investment Banking
9 9 (2.90%) Retail
10 8 (2.58%) Inclusion and Diversity
10 8 (2.58%) Telecoms
11 7 (2.26%) Influencing Skills
12 6 (1.94%) Front Office
13 5 (1.61%) Law
14 4 (1.29%) Police
15 3 (0.97%) Fire and Rescue
15 3 (0.97%) Social Housing
Job Titles
1 41 (13.23%) Analyst
2 35 (11.29%) Delivery Manager
3 33 (10.65%) Senior
4 31 (10.00%) Lead
5 29 (9.35%) Service Manager
6 26 (8.39%) Architect
7 22 (7.10%) Service Delivery Manager
8 19 (6.13%) IT Manager
9 18 (5.81%) Consultant
9 18 (5.81%) Project Manager
10 15 (4.84%) Administrator
11 13 (4.19%) Business Analyst
11 13 (4.19%) IT Support
12 12 (3.87%) Support Engineer
13 11 (3.55%) IT Analyst
14 10 (3.23%) Senior Consultant
15 9 (2.90%) Senior Manager
16 8 (2.58%) Developer
16 8 (2.58%) Service Analyst
16 8 (2.58%) Technical Architect
Libraries, Frameworks & Software Standards
1 18 (5.81%) REST
2 9 (2.90%) CSS
3 8 (2.58%) Oracle Fusion
4 7 (2.26%) AngularJS
4 7 (2.26%) HTML
4 7 (2.26%) XML
5 6 (1.94%) Spring
6 5 (1.61%) Middleware
6 5 (1.61%) SOAP
7 4 (1.29%) Bootstrap
7 4 (1.29%) J2EE
7 4 (1.29%) jQuery
7 4 (1.29%) Sass
7 4 (1.29%) Spring MVC
7 4 (1.29%) Web Services
8 3 (0.97%) .NET
8 3 (0.97%) JSON
8 3 (0.97%) Microsoft Graph
9 2 (0.65%) GeoJSON
9 2 (0.65%) gRPC
Miscellaneous
1 25 (8.06%) Onboarding
2 18 (5.81%) Product Ownership
3 11 (3.55%) CMDB
4 9 (2.90%) Cloud Native
4 9 (2.90%) Management Information System
4 9 (2.90%) Self-Motivation
5 8 (2.58%) Virtual Team
6 7 (2.26%) Data Centre
7 6 (1.94%) Freedom of Information
8 5 (1.61%) Enterprise Software
8 5 (1.61%) Smartphone
9 4 (1.29%) Client/Server
9 4 (1.29%) Data Protection Act
9 4 (1.29%) Legacy Systems
9 4 (1.29%) Life Science
9 4 (1.29%) NHS
10 3 (0.97%) Data Structures
10 3 (0.97%) Distributed Systems
10 3 (0.97%) Hybrid Cloud
10 3 (0.97%) Security Operations Centre
Operating Systems
1 41 (13.23%) Windows
2 12 (3.87%) Windows 10
3 10 (3.23%) Android
4 9 (2.90%) Linux
5 8 (2.58%) Apple iOS
6 7 (2.26%) Windows Server
7 6 (1.94%) Mac OS
8 5 (1.61%) Unix
9 2 (0.65%) Red Hat Enterprise Linux
9 2 (0.65%) Windows Server 2016
9 2 (0.65%) Windows Server 2019
10 1 (0.32%) Oracle Linux
10 1 (0.32%) Rocky
10 1 (0.32%) Solaris
10 1 (0.32%) VMS
10 1 (0.32%) Windows Server 2012
Processes & Methodologies
1 87 (28.06%) ITIL
2 86 (27.74%) Agile
3 76 (24.52%) Stakeholder Management
4 69 (22.26%) Continuous Improvement
5 64 (20.65%) Problem-Solving
6 59 (19.03%) Service Management
7 55 (17.74%) ITSM
8 39 (12.58%) Stakeholder Engagement
9 37 (11.94%) Project Management
10 35 (11.29%) Change Management
11 33 (10.65%) AI
12 31 (10.00%) Migration
12 31 (10.00%) Roadmaps
13 28 (9.03%) DevOps
14 26 (8.39%) Incident Management
15 23 (7.42%) Decision-Making
15 23 (7.42%) Project Delivery
16 22 (7.10%) Process Improvement
17 21 (6.77%) Technical Leadership
17 21 (6.77%) Workflow
Programming Languages
1 19 (6.13%) SQL
2 18 (5.81%) JavaScript
3 13 (4.19%) Java
3 13 (4.19%) PowerShell
4 11 (3.55%) Python
5 3 (0.97%) C#
5 3 (0.97%) Groovy
6 2 (0.65%) C++
6 2 (0.65%) Kotlin
7 1 (0.32%) Apex Code
7 1 (0.32%) Bash
7 1 (0.32%) Bicep
7 1 (0.32%) Kusto Query Language
7 1 (0.32%) Shell Script
7 1 (0.32%) T-SQL
7 1 (0.32%) VB.NET
7 1 (0.32%) VBA
Qualifications
1 50 (16.13%) Security Cleared
2 42 (13.55%) SC Cleared
3 22 (7.10%) Degree
4 14 (4.52%) ITIL Certification
5 12 (3.87%) Microsoft Certification
6 11 (3.55%) PMP
7 8 (2.58%) CISSP
7 8 (2.58%) DV Cleared
8 7 (2.26%) CISA
8 7 (2.26%) ITIL Foundation Certificate
8 7 (2.26%) Master's Degree
8 7 (2.26%) PMI Certification
9 6 (1.94%) Azure Certification
10 5 (1.61%) OSCP
10 5 (1.61%) SANS
11 4 (1.29%) AWS Certification
11 4 (1.29%) Computer Science Degree
11 4 (1.29%) MCSA
12 3 (0.97%) BPSS Clearance
12 3 (0.97%) CISM
Quality Assurance & Compliance
1 26 (8.39%) SLA
2 14 (4.52%) GDPR
3 13 (4.19%) GRC
4 12 (3.87%) QA
5 11 (3.55%) Data Quality
6 6 (1.94%) ISO/IEC 27001
6 6 (1.94%) PMO
7 5 (1.61%) Accessibility
8 4 (1.29%) PCI DSS
8 4 (1.29%) Sarbanes-Oxley
9 3 (0.97%) Actionable Recommendations
9 3 (0.97%) Cyber Essentials
9 3 (0.97%) NCSC
9 3 (0.97%) WCAG
10 2 (0.65%) COBIT
10 2 (0.65%) NIST
11 1 (0.32%) BS7666
System Software
1 24 (7.74%) Active Directory
2 2 (0.65%) VMware Infrastructure
3 1 (0.32%) Microsoft Virtual Server
3 1 (0.32%) Virtual Servers
3 1 (0.32%) VMware NSX
3 1 (0.32%) vSphere
3 1 (0.32%) XenDesktop
Systems Management
1 15 (4.84%) Microsoft Intune
2 10 (3.23%) SCCM
3 4 (1.29%) WSUS
4 3 (0.97%) HP ALM
4 3 (0.97%) Terraform
5 2 (0.65%) Amdocs OSS
5 2 (0.65%) Ansible
5 2 (0.65%) Grafana
5 2 (0.65%) Jamf Pro
5 2 (0.65%) Prometheus
6 1 (0.32%) FortiGate
6 1 (0.32%) Kubernetes
6 1 (0.32%) WMI
Vendors
1 68 (21.94%) ServiceNow
2 59 (19.03%) Microsoft
3 18 (5.81%) Oracle
4 13 (4.19%) Salesforce
5 9 (2.90%) Citrix
6 8 (2.58%) Remedy
6 8 (2.58%) SAP
6 8 (2.58%) Workday
7 7 (2.26%) Bloomberg
8 6 (1.94%) Apple
8 6 (1.94%) Reuters
9 5 (1.61%) BMC
9 5 (1.61%) ION Trading
10 4 (1.29%) Google
10 4 (1.29%) NEC
11 3 (0.97%) Atlassian
11 3 (0.97%) Guidewire
11 3 (0.97%) HP
11 3 (0.97%) Snow
11 3 (0.97%) VMware