Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 11 May 2026, with comparisons to the same periods in the previous two years.

6 months to
11 May 2026
Same period 2025 Same period 2024
Rank 159 157 183
Rank change year-on-year -2 +26 +8
Contract jobs citing Service Delivery 296 221 237
As % of all contract jobs in London 1.66% 1.76% 1.34%
As % of the Processes & Methodologies category 1.88% 1.91% 1.51%
Number of daily rates quoted 183 146 180
10th Percentile £313 £322 £200
25th Percentile £416 £411 £336
Median daily rate (50th Percentile) £525 £510 £500
Median % change year-on-year +2.94% +2.00% -
75th Percentile £650 £617 £641
90th Percentile £750 £719 £744
England median daily rate £500 £450 £489
% change year-on-year +11.11% -7.98% -6.86%
Number of hourly rates quoted 14 12 8
10th Percentile £16.70 £20.02 £15.72
25th Percentile £17.77 £20.24 £16.25
Median hourly rate £22.00 £25.55 £16.86
Median % change year-on-year -13.89% +51.54% -55.88%
75th Percentile £28.64 £29.07 £19.54
90th Percentile £59.93 £30.81 £27.52
England median hourly rate £17.39 £16.23 £14.84
% change year-on-year +7.12% +9.37% -38.96%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 15,734 11,596 15,659
As % of all contract IT jobs advertised in London 88.34% 92.21% 88.73%
Number of daily rates quoted 10,510 7,857 11,214
10th Percentile £356 £350 £341
25th Percentile £430 £436 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -6.78%
75th Percentile £650 £688 £680
90th Percentile £760 £813 £800
England median daily rate £511 £525 £525
% change year-on-year -2.76% - -4.55%
Number of hourly rates quoted 248 178 313
10th Percentile £18.61 £16.50 £15.96
25th Percentile £24.65 £22.75 £20.00
Median hourly rate £35.71 £34.25 £28.00
Median % change year-on-year +4.26% +22.32% -28.21%
75th Percentile £57.86 £50.50 £48.75
90th Percentile £75.00 £63.75 £66.40
England median hourly rate £47.00 £29.07 £36.50
% change year-on-year +61.68% -20.36% -2.67%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 11 May 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 11 May 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 11 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -26 29 £556 -7.29% 38
West London -16 17 £500 +29.03% 10
South London -2 14 £538 +43.72% 3
East London -1 7 £550 +10.00% 11
North London - 1 £600 - 1
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (5.74%) Confluence
2 12 (4.05%) Microsoft Exchange
3 8 (2.70%) SharePoint
4 4 (1.35%) Adobe Experience Manager
5 2 (0.68%) Apache Spark
6 1 (0.34%) nginx
Applications
1 12 (4.05%) Microsoft Excel
2 7 (2.36%) Microsoft Office
3 4 (1.35%) Microsoft PowerPoint
4 3 (1.01%) MS Visio
5 2 (0.68%) Adobe After Effects
5 2 (0.68%) Adobe XD
5 2 (0.68%) InVision
5 2 (0.68%) Sketch
5 2 (0.68%) Spreadsheet
5 2 (0.68%) Trello
6 1 (0.34%) Chatbot
6 1 (0.34%) Microsoft Project
Business Applications
1 5 (1.69%) Remedy ITSM
2 3 (1.01%) Dynamics CRM
2 3 (1.01%) NEC Housing
2 3 (1.01%) SAP S/4HANA
3 2 (0.68%) NetSuite
3 2 (0.68%) SAP PS
3 2 (0.68%) Sparx Enterprise Architect
4 1 (0.34%) Alphatax
4 1 (0.34%) Dynamics GP
4 1 (0.34%) iTrent
4 1 (0.34%) SAP ERP
4 1 (0.34%) SAP HCM
4 1 (0.34%) SAP Payroll
Cloud Services
1 49 (16.55%) Azure
2 40 (13.51%) Microsoft 365
3 23 (7.77%) AWS
4 20 (6.76%) Power Platform
5 15 (5.07%) Entra ID
6 10 (3.38%) Azure DevOps
7 9 (3.04%) Google Workspace
7 9 (3.04%) SaaS
8 8 (2.70%) GCP
9 7 (2.36%) PaaS
10 6 (2.03%) Dynamics 365
11 5 (1.69%) IaaS
11 5 (1.69%) Virtual Private Cloud
12 4 (1.35%) OCI
12 4 (1.35%) Power Automate
12 4 (1.35%) PowerApps
13 3 (1.01%) Slack
14 2 (0.68%) Asana
14 2 (0.68%) Figma
14 2 (0.68%) Serverless
Communications & Networking
1 14 (4.73%) Firewall
1 14 (4.73%) VPN
2 9 (3.04%) DHCP
2 9 (3.04%) DNS
3 7 (2.36%) WAN
4 6 (2.03%) TCP/IP
5 5 (1.69%) DMZ
6 4 (1.35%) LAN
6 4 (1.35%) Wireless
7 3 (1.01%) SD-WAN
8 2 (0.68%) Intrusion Detection
8 2 (0.68%) NaaS
8 2 (0.68%) Network Security
8 2 (0.68%) SAN
8 2 (0.68%) Wi-Fi
9 1 (0.34%) 3GPP
9 1 (0.34%) Internet
9 1 (0.34%) MPLS
9 1 (0.34%) NAS
9 1 (0.34%) Radio Access Network
Database & Business Intelligence
1 12 (4.05%) Power BI
2 7 (2.36%) SQL Server
3 6 (2.03%) MySQL
4 3 (1.01%) Data Warehouse
5 2 (0.68%) Amazon RDS
5 2 (0.68%) Apache Cassandra
5 2 (0.68%) Big Data
5 2 (0.68%) Elasticsearch
5 2 (0.68%) Flink
5 2 (0.68%) Geospatial Data
5 2 (0.68%) InfluxDB
5 2 (0.68%) MongoDB
5 2 (0.68%) NoSQL
5 2 (0.68%) PostgreSQL
5 2 (0.68%) SQL Server Integration Services
5 2 (0.68%) Tableau
5 2 (0.68%) TimescaleDB
6 1 (0.34%) Enterprise Data Warehouse
6 1 (0.34%) Oracle BI Publisher
6 1 (0.34%) Relational Database
Development Applications
1 31 (10.47%) JIRA
2 4 (1.35%) Git
2 4 (1.35%) Maven
3 3 (1.01%) ScriptRunner
3 3 (1.01%) TestRail
4 2 (0.68%) Axure RP
4 2 (0.68%) Cypress.io
4 2 (0.68%) Eclipse
4 2 (0.68%) Robot Framework
4 2 (0.68%) Selenium
5 1 (0.34%) Cucumber
5 1 (0.34%) Postman
5 1 (0.34%) SQL Server Management Studio (SSMS)
General
1 120 (40.54%) Social Skills
2 70 (23.65%) Finance
3 50 (16.89%) Public Sector
4 41 (13.85%) Analytical Skills
5 20 (6.76%) Banking
5 20 (6.76%) Legal
5 20 (6.76%) Local Government
6 17 (5.74%) Organisational Skills
7 11 (3.72%) Presentation Skills
8 10 (3.38%) Documentation Skills
9 9 (3.04%) Influencing Skills
9 9 (3.04%) Retail
10 8 (2.70%) Inclusion and Diversity
10 8 (2.70%) Investment Banking
11 6 (2.03%) Telecoms
12 5 (1.69%) Front Office
12 5 (1.69%) Law
13 4 (1.35%) Billing
13 4 (1.35%) Police
14 3 (1.01%) Social Housing
Job Titles
1 42 (14.19%) Analyst
2 34 (11.49%) Senior
3 29 (9.80%) Delivery Manager
3 29 (9.80%) Lead
4 26 (8.78%) Architect
4 26 (8.78%) Service Manager
5 19 (6.42%) IT Manager
6 18 (6.08%) Project Manager
6 18 (6.08%) Service Delivery Manager
7 17 (5.74%) Consultant
8 16 (5.41%) Administrator
9 13 (4.39%) Business Analyst
10 10 (3.38%) IT Analyst
10 10 (3.38%) IT Support
10 10 (3.38%) Senior Consultant
10 10 (3.38%) Support Engineer
11 8 (2.70%) Senior Manager
11 8 (2.70%) Service Analyst
12 7 (2.36%) Support Analyst
12 7 (2.36%) Technical Architect
Libraries, Frameworks & Software Standards
1 18 (6.08%) REST
2 10 (3.38%) CSS
3 8 (2.70%) HTML
4 7 (2.36%) AngularJS
4 7 (2.36%) Oracle Fusion
5 6 (2.03%) Spring
5 6 (2.03%) XML
6 5 (1.69%) Middleware
6 5 (1.69%) SOAP
7 4 (1.35%) Bootstrap
7 4 (1.35%) J2EE
7 4 (1.35%) jQuery
7 4 (1.35%) Sass
7 4 (1.35%) Spring MVC
7 4 (1.35%) Web Services
8 3 (1.01%) .NET
8 3 (1.01%) Microsoft Graph
9 2 (0.68%) Framer.js
9 2 (0.68%) GeoJSON
9 2 (0.68%) gRPC
Miscellaneous
1 23 (7.77%) Onboarding
2 18 (6.08%) Product Ownership
3 10 (3.38%) CMDB
3 10 (3.38%) Self-Motivation
4 8 (2.70%) Management Information System
5 7 (2.36%) Cloud Native
5 7 (2.36%) Data Centre
6 6 (2.03%) Enterprise Software
6 6 (2.03%) Freedom of Information
6 6 (2.03%) Virtual Team
7 5 (1.69%) Smartphone
8 4 (1.35%) Client/Server
8 4 (1.35%) Data Protection Act
8 4 (1.35%) Legacy Systems
8 4 (1.35%) Life Science
9 3 (1.01%) Analytical Mindset
9 3 (1.01%) Distributed Systems
9 3 (1.01%) Hybrid Cloud
9 3 (1.01%) NHS
9 3 (1.01%) Security Operations Centre
Operating Systems
1 37 (12.50%) Windows
2 10 (3.38%) Windows 10
3 9 (3.04%) Linux
4 8 (2.70%) Android
5 7 (2.36%) Windows Server
6 6 (2.03%) Apple iOS
7 5 (1.69%) Mac OS
7 5 (1.69%) Unix
8 2 (0.68%) Red Hat Enterprise Linux
8 2 (0.68%) Windows Server 2016
8 2 (0.68%) Windows Server 2019
9 1 (0.34%) Oracle Linux
9 1 (0.34%) Rocky
9 1 (0.34%) Solaris
9 1 (0.34%) VMS
9 1 (0.34%) Windows Server 2012
Processes & Methodologies
1 80 (27.03%) ITIL
2 79 (26.69%) Agile
3 71 (23.99%) Stakeholder Management
4 68 (22.97%) Continuous Improvement
5 61 (20.61%) Problem-Solving
6 56 (18.92%) ITSM
7 55 (18.58%) Service Management
8 40 (13.51%) Stakeholder Engagement
9 37 (12.50%) Project Management
10 35 (11.82%) Change Management
11 31 (10.47%) Roadmaps
12 28 (9.46%) AI
12 28 (9.46%) Migration
13 27 (9.12%) DevOps
14 26 (8.78%) Process Improvement
15 25 (8.45%) Incident Management
16 23 (7.77%) Decision-Making
17 22 (7.43%) Root Cause Analysis
18 21 (7.09%) Service Design
18 21 (7.09%) Workflow
Programming Languages
1 19 (6.42%) SQL
2 17 (5.74%) JavaScript
3 14 (4.73%) PowerShell
4 12 (4.05%) Java
5 11 (3.72%) Python
6 3 (1.01%) Groovy
7 2 (0.68%) C#
7 2 (0.68%) C++
7 2 (0.68%) Kotlin
8 1 (0.34%) Apex Code
8 1 (0.34%) Bash
8 1 (0.34%) Bicep
8 1 (0.34%) Kusto Query Language
8 1 (0.34%) Shell Script
8 1 (0.34%) T-SQL
8 1 (0.34%) VB.NET
8 1 (0.34%) VBA
Qualifications
1 49 (16.55%) Security Cleared
2 42 (14.19%) SC Cleared
3 24 (8.11%) Degree
4 12 (4.05%) PMP
5 11 (3.72%) ITIL Certification
5 11 (3.72%) Microsoft Certification
6 9 (3.04%) ITIL Foundation Certificate
7 7 (2.36%) DV Cleared
7 7 (2.36%) Master's Degree
7 7 (2.36%) PMI Certification
8 6 (2.03%) Azure Certification
8 6 (2.03%) CISA
8 6 (2.03%) CISSP
9 4 (1.35%) Computer Science Degree
9 4 (1.35%) MCSA
9 4 (1.35%) OSCP
9 4 (1.35%) SANS
10 3 (1.01%) AWS Certification
10 3 (1.01%) BPSS Clearance
11 2 (0.68%) ISO 27001 Lead Implementer
Quality Assurance & Compliance
1 24 (8.11%) SLA
2 14 (4.73%) GDPR
3 12 (4.05%) QA
4 11 (3.72%) Data Quality
5 9 (3.04%) GRC
6 8 (2.70%) ISO/IEC 27001
7 6 (2.03%) PMO
8 5 (1.69%) Accessibility
8 5 (1.69%) Cyber Essentials
9 4 (1.35%) NCSC
9 4 (1.35%) Sarbanes-Oxley
10 3 (1.01%) Actionable Recommendations
10 3 (1.01%) PCI DSS
10 3 (1.01%) WCAG
11 2 (0.68%) COBIT
11 2 (0.68%) NIST
12 1 (0.34%) BS7666
System Software
1 23 (7.77%) Active Directory
2 2 (0.68%) Virtual Machines
2 2 (0.68%) VMware Infrastructure
3 1 (0.34%) Microsoft Virtual Server
3 1 (0.34%) Virtual Servers
3 1 (0.34%) VMware NSX
3 1 (0.34%) vSphere
3 1 (0.34%) XenDesktop
Systems Management
1 13 (4.39%) Microsoft Intune
2 8 (2.70%) SCCM
3 4 (1.35%) WSUS
4 3 (1.01%) HP ALM
4 3 (1.01%) Terraform
5 2 (0.68%) Amdocs OSS
5 2 (0.68%) Ansible
5 2 (0.68%) Grafana
5 2 (0.68%) Prometheus
6 1 (0.34%) FortiGate
6 1 (0.34%) Jamf Pro
6 1 (0.34%) Kubernetes
6 1 (0.34%) WMI
Vendors
1 64 (21.62%) ServiceNow
2 54 (18.24%) Microsoft
3 15 (5.07%) Oracle
4 14 (4.73%) Salesforce
5 10 (3.38%) SAP
6 9 (3.04%) Citrix
7 8 (2.70%) Workday
8 7 (2.36%) Bloomberg
8 7 (2.36%) Remedy
9 6 (2.03%) Apple
9 6 (2.03%) Reuters
10 5 (1.69%) ION Trading
11 4 (1.35%) BMC
11 4 (1.35%) Google
12 3 (1.01%) Adobe
12 3 (1.01%) Atlassian
12 3 (1.01%) HP
12 3 (1.01%) NEC
12 3 (1.01%) VMware
12 3 (1.01%) Zscaler