Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 29 July 2026, with comparisons to the same periods in the previous two years.

6 months to
29 Jul 2026
Same period 2025 Same period 2024
Rank 151 152 235
Rank change year-on-year +1 +83 -37
Contract jobs citing Service Delivery 356 246 161
As % of all contract jobs in London 1.79% 1.81% 0.98%
As % of the Processes & Methodologies category 2.02% 1.96% 1.10%
Number of daily rates quoted 229 153 118
10th Percentile £206 £263 £200
25th Percentile £408 £400 £350
Median daily rate (50th Percentile) £515 £500 £500
Median % change year-on-year +3.00% - -
75th Percentile £638 £623 £600
90th Percentile £775 £738 £688
England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -4.76%
Number of hourly rates quoted 20 16 8
10th Percentile £16.61 £17.98 £14.08
25th Percentile £18.05 £20.18 £15.81
Median hourly rate £22.00 £24.30 £16.56
Median % change year-on-year -9.47% +46.78% -56.68%
75th Percentile £28.65 £31.25 £21.10
90th Percentile £68.43 £38.88 £30.69
England median hourly rate £18.00 £17.30 £15.61
% change year-on-year +4.05% +10.84% -5.52%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,663 12,532 14,574
As % of all contract IT jobs advertised in London 88.96% 92.17% 88.80%
Number of daily rates quoted 11,664 8,387 10,335
10th Percentile £363 £325 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £540 £550
Median % change year-on-year +1.85% -1.82% -4.35%
75th Percentile £656 £675 £688
90th Percentile £775 £788 £800
England median daily rate £525 £512 £525
% change year-on-year +2.54% -2.48% -4.55%
Number of hourly rates quoted 289 242 212
10th Percentile £17.60 £16.50 £16.25
25th Percentile £19.85 £24.66 £22.00
Median hourly rate £35.50 £29.75 £34.00
Median % change year-on-year +19.33% -12.50% -18.07%
75th Percentile £57.00 £49.31 £54.06
90th Percentile £81.25 £63.23 £71.25
England median hourly rate £46.62 £25.15 £41.50
% change year-on-year +85.35% -39.40% -2.35%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 29 July 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 29 July 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 29 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -29 35 £488 -18.75% 27
South London -15 12 £570 +3.64% 10
East London +8 7 £750 +50.00% 10
West London -19 5 £500 +17.65% 6
North London 0 3 £450 -30.77% 2
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.18%) SharePoint
2 19 (5.34%) Microsoft Exchange
3 13 (3.65%) Confluence
4 4 (1.12%) Adobe Experience Manager
5 2 (0.56%) Apache Spark
6 1 (0.28%) Apache
6 1 (0.28%) Exchange Server 2013
6 1 (0.28%) JBoss
6 1 (0.28%) SharePoint Server
Applications
1 9 (2.53%) Microsoft Excel
2 6 (1.69%) Microsoft Office
3 2 (0.56%) Spreadsheet
4 1 (0.28%) Microsoft Project
4 1 (0.28%) MS Visio
Business Applications
1 6 (1.69%) Dynamics CRM
2 4 (1.12%) Oracle ERP
2 4 (1.12%) Remedy ITSM
3 3 (0.84%) SAP S/4HANA
4 2 (0.56%) NEC Housing
4 2 (0.56%) SAP HCM
4 2 (0.56%) SAP PS
4 2 (0.56%) Sparx Enterprise Architect
5 1 (0.28%) Alphatax
5 1 (0.28%) Dynamics GP
5 1 (0.28%) SAP Payroll
5 1 (0.28%) SAP PM
Cloud Services
1 65 (18.26%) Azure
2 58 (16.29%) Microsoft 365
3 32 (8.99%) Entra ID
4 30 (8.43%) AWS
5 20 (5.62%) Power Platform
6 15 (4.21%) SaaS
7 12 (3.37%) Azure DevOps
8 9 (2.53%) PaaS
9 8 (2.25%) OCI
9 8 (2.25%) OneDrive
10 7 (1.97%) Dynamics 365
10 7 (1.97%) IaaS
11 6 (1.69%) GCP
11 6 (1.69%) Serverless
12 5 (1.40%) Azure Functions
12 5 (1.40%) Google Workspace
12 5 (1.40%) Power Automate
12 5 (1.40%) Virtual Private Cloud
13 4 (1.12%) GitHub
13 4 (1.12%) PowerApps
Communications & Networking
1 19 (5.34%) VPN
2 18 (5.06%) Firewall
3 12 (3.37%) DNS
4 9 (2.53%) Network Security
5 8 (2.25%) DHCP
5 8 (2.25%) TCP/IP
5 8 (2.25%) Wireless
6 7 (1.97%) DMZ
7 6 (1.69%) Wi-Fi
8 5 (1.40%) WAN
9 4 (1.12%) SAN
10 3 (0.84%) LAN
10 3 (0.84%) SD-WAN
11 2 (0.56%) Intrusion Detection
11 2 (0.56%) MPLS
11 2 (0.56%) NaaS
11 2 (0.56%) VLAN
12 1 (0.28%) 3GPP
12 1 (0.28%) Internet
12 1 (0.28%) Radio Access Network
Database & Business Intelligence
1 13 (3.65%) Power BI
2 8 (2.25%) SQL Server
3 7 (1.97%) MySQL
4 4 (1.12%) Oracle Reports
5 3 (0.84%) Data Warehouse
5 3 (0.84%) MongoDB
6 2 (0.56%) Amazon RDS
6 2 (0.56%) Apache Cassandra
6 2 (0.56%) Azure SQL Database
6 2 (0.56%) Big Data
6 2 (0.56%) Elasticsearch
6 2 (0.56%) Flink
6 2 (0.56%) Geospatial Data
6 2 (0.56%) GIS
6 2 (0.56%) InfluxDB
6 2 (0.56%) NoSQL
6 2 (0.56%) Oracle BI Publisher
6 2 (0.56%) PostgreSQL
6 2 (0.56%) TimescaleDB
7 1 (0.28%) Relational Database
Development Applications
1 25 (7.02%) JIRA
2 7 (1.97%) Git
3 4 (1.12%) Maven
4 3 (0.84%) Eclipse
4 3 (0.84%) ScriptRunner
5 2 (0.56%) Chocolatey
5 2 (0.56%) Robot Framework
6 1 (0.28%) Atlassian Bamboo
6 1 (0.28%) Bitbucket
6 1 (0.28%) Cypress.io
6 1 (0.28%) GitLab
6 1 (0.28%) Jenkins
6 1 (0.28%) Selenium
6 1 (0.28%) SQL Server Management Studio (SSMS)
6 1 (0.28%) TestRail
General
1 130 (36.52%) Social Skills
2 76 (21.35%) Finance
2 76 (21.35%) Public Sector
3 62 (17.42%) Analytical Skills
4 27 (7.58%) Local Government
5 21 (5.90%) Organisational Skills
6 20 (5.62%) Banking
7 15 (4.21%) Legal
8 8 (2.25%) Inclusion and Diversity
8 8 (2.25%) Investment Banking
8 8 (2.25%) Retail
8 8 (2.25%) Telecoms
9 6 (1.69%) Documentation Skills
9 6 (1.69%) Front Office
9 6 (1.69%) Law
9 6 (1.69%) Police
10 4 (1.12%) Billing
10 4 (1.12%) Influencing Skills
10 4 (1.12%) Manufacturing
10 4 (1.12%) Military
Job Titles
1 39 (10.96%) Delivery Manager
2 37 (10.39%) Analyst
3 35 (9.83%) Lead
4 32 (8.99%) Senior
4 32 (8.99%) Service Manager
5 28 (7.87%) Architect
6 23 (6.46%) Consultant
7 22 (6.18%) Service Delivery Manager
8 21 (5.90%) IT Manager
9 18 (5.06%) Support Engineer
10 17 (4.78%) IT Support
11 13 (3.65%) Administrator
11 13 (3.65%) Project Manager
12 12 (3.37%) Operations Manager
13 10 (2.81%) Developer
13 10 (2.81%) IT Engineer
13 10 (2.81%) IT Support Engineer
14 9 (2.53%) IT Analyst
14 9 (2.53%) Senior Consultant
14 9 (2.53%) Technical Architect
Libraries, Frameworks & Software Standards
1 21 (5.90%) REST
2 9 (2.53%) Web Services
3 7 (1.97%) AngularJS
3 7 (1.97%) CSS
3 7 (1.97%) Oracle Fusion
4 6 (1.69%) SOAP
5 5 (1.40%) Jakarta EE
5 5 (1.40%) XML
6 4 (1.12%) Bootstrap
6 4 (1.12%) jQuery
6 4 (1.12%) Sass
6 4 (1.12%) Spring
6 4 (1.12%) Spring MVC
7 3 (0.84%) .NET
7 3 (0.84%) HTML
7 3 (0.84%) Kafka
7 3 (0.84%) Microsoft Graph
7 3 (0.84%) Middleware
8 2 (0.56%) GraphQL
8 2 (0.56%) gRPC
Miscellaneous
1 47 (13.20%) Onboarding
2 14 (3.93%) CMDB
3 11 (3.09%) Cloud Native
3 11 (3.09%) Management Information System
3 11 (3.09%) Product Ownership
4 10 (2.81%) Virtual Team
5 8 (2.25%) Video Conferencing
6 7 (1.97%) Enterprise Software
7 6 (1.69%) Data Centre
7 6 (1.69%) Data Protection Act
7 6 (1.69%) Freedom of Information
7 6 (1.69%) Self-Motivation
8 5 (1.40%) NHS
8 5 (1.40%) Security Operations Centre
9 4 (1.12%) Cyber Threat
9 4 (1.12%) Legacy Systems
10 3 (0.84%) Client/Server
10 3 (0.84%) Data Structures
10 3 (0.84%) Life Science
10 3 (0.84%) Security Posture
Operating Systems
1 64 (17.98%) Windows
2 15 (4.21%) Mac OS
3 11 (3.09%) Windows 10
4 10 (2.81%) Linux
5 8 (2.25%) Windows Server
6 7 (1.97%) Android
6 7 (1.97%) Unix
7 6 (1.69%) Apple iOS
8 3 (0.84%) Red Hat Enterprise Linux
9 2 (0.56%) Solaris
9 2 (0.56%) VMS
9 2 (0.56%) Windows Server 2019
10 1 (0.28%) AIX
10 1 (0.28%) OpenVMS
10 1 (0.28%) Oracle Linux
10 1 (0.28%) Rocky
10 1 (0.28%) SUSE
10 1 (0.28%) Windows 7
10 1 (0.28%) Windows Server 2008
10 1 (0.28%) Windows Server 2016
Processes & Methodologies
1 113 (31.74%) Continuous Improvement
2 112 (31.46%) ITIL
3 93 (26.12%) Stakeholder Management
4 84 (23.60%) Service Management
5 82 (23.03%) Problem-Solving
6 81 (22.75%) Agile
7 76 (21.35%) ITSM
8 52 (14.61%) Stakeholder Engagement
9 46 (12.92%) Change Management
10 41 (11.52%) AI
11 35 (9.83%) Migration
11 35 (9.83%) Roadmaps
12 34 (9.55%) DevOps
13 32 (8.99%) Analytics
14 31 (8.71%) Project Management
15 30 (8.43%) Decision-Making
15 30 (8.43%) Project Delivery
16 28 (7.87%) Incident Management
17 25 (7.02%) Cybersecurity
18 24 (6.74%) Asset Management
Programming Languages
1 21 (5.90%) SQL
2 16 (4.49%) JavaScript
3 15 (4.21%) PowerShell
4 13 (3.65%) Python
5 9 (2.53%) Java
6 5 (1.40%) Groovy
7 3 (0.84%) C#
7 3 (0.84%) Shell Script
8 2 (0.56%) C++
8 2 (0.56%) Kotlin
9 1 (0.28%) ActionScript
9 1 (0.28%) ActionScript 2.0
9 1 (0.28%) Bash
9 1 (0.28%) Perl
9 1 (0.28%) T-SQL
9 1 (0.28%) VB.NET
9 1 (0.28%) VBA
Qualifications
1 57 (16.01%) Security Cleared
2 44 (12.36%) SC Cleared
3 24 (6.74%) Degree
4 14 (3.93%) DV Cleared
4 14 (3.93%) ITIL Certification
5 12 (3.37%) PMP
6 11 (3.09%) Microsoft Certification
7 9 (2.53%) CISSP
7 9 (2.53%) ITIL Foundation Certificate
7 9 (2.53%) PMI Certification
8 8 (2.25%) Computer Science Degree
9 7 (1.97%) Azure Certification
10 6 (1.69%) Master's Degree
11 5 (1.40%) A+ Certification
11 5 (1.40%) CISA
11 5 (1.40%) OSCP
11 5 (1.40%) SANS
12 4 (1.12%) AWS Certification
12 4 (1.12%) CISM
13 3 (0.84%) BPSS Clearance
Quality Assurance & Compliance
1 29 (8.15%) SLA
2 16 (4.49%) GRC
3 15 (4.21%) GDPR
4 13 (3.65%) QA
5 12 (3.37%) Data Quality
6 11 (3.09%) Cyber Essentials
7 10 (2.81%) PMO
8 8 (2.25%) ISO/IEC 27001
9 7 (1.97%) NCSC
10 6 (1.69%) Accessibility
10 6 (1.69%) Cyber Essentials PLUS
11 4 (1.12%) PCI DSS
12 3 (0.84%) NIST
13 2 (0.56%) WCAG
14 1 (0.28%) Actionable Recommendations
14 1 (0.28%) BS7666
System Software
1 45 (12.64%) Active Directory
2 7 (1.97%) VMware Infrastructure
3 2 (0.56%) Docker
3 2 (0.56%) Virtual Machines
3 2 (0.56%) VMware ESXi
4 1 (0.28%) Virtual Desktop
4 1 (0.28%) VMware NSX
4 1 (0.28%) XenDesktop
Systems Management
1 26 (7.30%) Microsoft Intune
2 16 (4.49%) SCCM
3 9 (2.53%) Terraform
4 6 (1.69%) WSUS
5 5 (1.40%) Kubernetes
6 4 (1.12%) FortiGate
7 3 (0.84%) Ansible
7 3 (0.84%) Grafana
7 3 (0.84%) Prometheus
8 2 (0.56%) Amdocs OSS
8 2 (0.56%) Jamf Pro
8 2 (0.56%) Nessus
8 2 (0.56%) NetBackup
8 2 (0.56%) vCenter Server
9 1 (0.28%) HP ALM
9 1 (0.28%) Istio
9 1 (0.28%) Opsview
9 1 (0.28%) WMI
Vendors
1 86 (24.16%) Microsoft
2 72 (20.22%) ServiceNow
3 19 (5.34%) Oracle
4 11 (3.09%) Citrix
4 11 (3.09%) SAP
5 10 (2.81%) VMware
6 9 (2.53%) Salesforce
7 8 (2.25%) Apple
7 8 (2.25%) Workday
8 7 (1.97%) Bloomberg
9 6 (1.69%) NEC
9 6 (1.69%) Reuters
10 5 (1.40%) Atlassian
10 5 (1.40%) Cisco
10 5 (1.40%) Dynatrace
10 5 (1.40%) ION Trading
10 5 (1.40%) Zscaler
11 4 (1.12%) BMC
11 4 (1.12%) Remedy
11 4 (1.12%) Tenable