Service Delivery Contracts in London

Service Delivery
England > London

The table below provides summary statistics for contract job vacancies advertised in London requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 5 July 2025, comparing them to the same period in the previous two years.

6 months to
5 Jul 2025
Same period 2024 Same period 2023
Rank 153 217 200
Rank change year-on-year +64 -17 0
Contract jobs citing Service Delivery 228 195 334
As % of all contract jobs advertised in London 1.72% 1.11% 1.30%
As % of the Processes & Methodologies category 1.86% 1.25% 1.44%
Number of daily rates quoted 145 148 258
10th Percentile £266 £200 £214
25th Percentile £400 £330 £366
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - -7.41%
75th Percentile £613 £625 £588
90th Percentile £738 £700 £688
England median daily rate £450 £500 £525
% change year-on-year -10.00% -4.76% -
Number of hourly rates quoted 18 9 2
10th Percentile £17.98 £15.90 £22.66
25th Percentile £20.06 £16.25 £28.26
Median hourly rate £24.30 £16.86 £38.22
Median % change year-on-year +44.13% -55.88% +46.98%
75th Percentile £29.07 £23.75 £48.80
90th Percentile £32.90 £30.46 £54.77
England median hourly rate £17.15 £15.00 £18.72
% change year-on-year +14.33% -19.85% +32.92%

All Process and Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 12,241 15,588 23,258
As % of all contract IT jobs advertised in London 92.16% 88.47% 90.73%
Number of daily rates quoted 8,173 11,098 16,857
10th Percentile £331 £340 £370
25th Percentile £425 £445 £470
Median daily rate (50th Percentile) £550 £550 £585
Median % change year-on-year - -5.98% +1.74%
75th Percentile £675 £680 £700
90th Percentile £799 £800 £800
England median daily rate £515 £525 £550
% change year-on-year -1.90% -4.55% -
Number of hourly rates quoted 226 295 265
10th Percentile £16.50 £15.97 £18.50
25th Percentile £24.66 £20.02 £23.00
Median hourly rate £32.00 £30.00 £40.00
Median % change year-on-year +6.67% -25.00% +11.11%
75th Percentile £50.50 £48.75 £65.00
90th Percentile £63.75 £68.75 £82.50
England median hourly rate £25.15 £38.12 £37.50
% change year-on-year -34.02% +1.65% +46.03%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Delivery in London.

Daily rate trend for Service Delivery in London

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 5 July 2025.

Daily rate histogram for Service Delivery in London

Service Delivery
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Delivery in London.

Hourly rate trend for Service Delivery in London

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 5 July 2025.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 5 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +28 54 £613 +36.11% 125
South London +3 9 £550 -12.00% 9
West London +9 8 £350 +12.90% 26
East London +15 3 £500 +150.00% 15
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.07%) SharePoint
2 6 (2.63%) Confluence
3 3 (1.32%) Skype for Business
4 2 (0.88%) Microsoft Exchange
5 1 (0.44%) Adobe Experience Manager
5 1 (0.44%) Apache
Applications
1 19 (8.33%) Microsoft Excel
2 13 (5.70%) Microsoft Office
3 5 (2.19%) MS Visio
4 4 (1.75%) Microsoft PowerPoint
5 2 (0.88%) AutoCAD
5 2 (0.88%) Spreadsheet
6 1 (0.44%) Camtasia
6 1 (0.44%) Final Cut Pro
6 1 (0.44%) Microsoft Project
6 1 (0.44%) Revit
Business Applications
1 5 (2.19%) SAP S/4HANA
1 5 (2.19%) SAP SD
2 4 (1.75%) SAP ERP
3 2 (0.88%) Dynamics CRM
4 1 (0.44%) Academy Housing
4 1 (0.44%) iTrent
4 1 (0.44%) Kondor
4 1 (0.44%) Maximo
4 1 (0.44%) NEC Housing
4 1 (0.44%) ResourceLink
4 1 (0.44%) SAP BPC
4 1 (0.44%) SAP HCM
Cloud Services
1 31 (13.60%) Azure
2 23 (10.09%) SaaS
3 19 (8.33%) Power Platform
4 18 (7.89%) Microsoft 365
5 17 (7.46%) AWS
6 9 (3.95%) Entra ID
7 6 (2.63%) SuccessFactors
8 4 (1.75%) GCP
8 4 (1.75%) Lucidchart
8 4 (1.75%) Serverless
9 3 (1.32%) AWS CloudFormation
9 3 (1.32%) AWS Lambda
9 3 (1.32%) Azure Data Factory
9 3 (1.32%) Azure Monitor
9 3 (1.32%) Azure Synapse Analytics
9 3 (1.32%) Dynamics 365
9 3 (1.32%) GitHub
9 3 (1.32%) IaaS
9 3 (1.32%) OCI
9 3 (1.32%) Snowflake
Communications & Networking
1 9 (3.95%) DNS
1 9 (3.95%) Firewall
2 8 (3.51%) TCP/IP
2 8 (3.51%) WAN
3 6 (2.63%) LAN
3 6 (2.63%) VPN
4 5 (2.19%) DHCP
5 4 (1.75%) VoIP
6 3 (1.32%) Skype
6 3 (1.32%) Wi-Fi
6 3 (1.32%) Wireless
7 2 (0.88%) MPLS
7 2 (0.88%) Network Security
7 2 (0.88%) Unified Communications
8 1 (0.44%) Cisco ISE
8 1 (0.44%) Cisco Nexus
8 1 (0.44%) F5 BIG-IP GTM
8 1 (0.44%) F5 BIG-IP LTM
8 1 (0.44%) NAS
8 1 (0.44%) Structured Cabling
Database & Business Intelligence
1 17 (7.46%) Power BI
2 8 (3.51%) Data Mining
3 5 (2.19%) MySQL
3 5 (2.19%) SAP HANA
3 5 (2.19%) SQL Server
4 3 (1.32%) InfluxDB
4 3 (1.32%) NoSQL
4 3 (1.32%) Snowflake Schema
5 2 (0.88%) Data Warehouse
5 2 (0.88%) DynamoDB
5 2 (0.88%) MS Access
5 2 (0.88%) Power Query
5 2 (0.88%) SQL Server Reporting Services
6 1 (0.44%) Amazon RDS
6 1 (0.44%) Big Data
6 1 (0.44%) Data Hub
6 1 (0.44%) Data Lake
6 1 (0.44%) Electronic Patient Records
6 1 (0.44%) Relational Database
6 1 (0.44%) Tableau
Development Applications
1 13 (5.70%) JIRA
2 5 (2.19%) LSMW
3 3 (1.32%) Jenkins
4 1 (0.44%) Artifactory
4 1 (0.44%) Git
4 1 (0.44%) Maven
4 1 (0.44%) Subversion
4 1 (0.44%) TeamCity
General
1 105 (46.05%) Social Skills
2 49 (21.49%) Finance
3 33 (14.47%) Analytical Skills
4 29 (12.72%) Banking
4 29 (12.72%) Local Government
5 24 (10.53%) Public Sector
6 12 (5.26%) Legal
7 9 (3.95%) Investment Banking
7 9 (3.95%) Organisational Skills
8 7 (3.07%) Influencing Skills
9 6 (2.63%) Presentation Skills
9 6 (2.63%) Telecoms
10 5 (2.19%) Back Office
11 3 (1.32%) Financial Institution
11 3 (1.32%) Inclusion and Diversity
11 3 (1.32%) Japanese Language
12 2 (0.88%) French Language
12 2 (0.88%) Law
12 2 (0.88%) Manufacturing
12 2 (0.88%) Marketing
Job Titles
1 31 (13.60%) Service Manager
2 29 (12.72%) Delivery Manager
3 24 (10.53%) Analyst
4 22 (9.65%) Senior
5 21 (9.21%) Lead
5 21 (9.21%) Service Delivery Manager
6 17 (7.46%) Architect
7 15 (6.58%) Consultant
8 10 (4.39%) Project Manager
9 9 (3.95%) IT Manager
10 8 (3.51%) Data Analyst
11 7 (3.07%) Applications Support
11 7 (3.07%) Developer
11 7 (3.07%) Risk Consultant
11 7 (3.07%) Senior Consultant
11 7 (3.07%) Senior Manager
12 6 (2.63%) Infrastructure Engineer
12 6 (2.63%) Infrastructure Manager
12 6 (2.63%) Senior Service Manager
12 6 (2.63%) Support Analyst
Libraries, Frameworks & Software Standards
1 6 (2.63%) SAP Fiori
2 5 (2.19%) BAPI
2 5 (2.19%) EDI
2 5 (2.19%) IDoc
2 5 (2.19%) SAP ALE
3 4 (1.75%) REST
4 3 (1.32%) JSON
4 3 (1.32%) SOAP
4 3 (1.32%) Web Services
5 2 (0.88%) ActiveMQ
5 2 (0.88%) AngularJS
5 2 (0.88%) Kafka
5 2 (0.88%) RESTful
6 1 (0.44%) 802.1X
6 1 (0.44%) Bootstrap
6 1 (0.44%) Jinja
6 1 (0.44%) NETCONF
6 1 (0.44%) RESTCONF
6 1 (0.44%) Spring
6 1 (0.44%) YANG
Miscellaneous
1 11 (4.82%) Management Information System
2 9 (3.95%) Data Centre
3 8 (3.51%) Market Risk
4 7 (3.07%) Legacy Systems
5 6 (2.63%) NHS
5 6 (2.63%) Onboarding
6 5 (2.19%) Driving Licence
6 5 (2.19%) Public Cloud
7 4 (1.75%) Analytical Mindset
7 4 (1.75%) Cloud Native
7 4 (1.75%) CMDB
7 4 (1.75%) Legacy Applications
7 4 (1.75%) Self-Motivation
7 4 (1.75%) Smartphone
8 3 (1.32%) Foreign Exchange (FX)
8 3 (1.32%) Product Ownership
8 3 (1.32%) Social Media
8 3 (1.32%) Video Conferencing
8 3 (1.32%) Virtual Team
9 2 (0.88%) Digital Signage
Operating Systems
1 27 (11.84%) Windows
2 10 (4.39%) Windows Server
3 6 (2.63%) Windows 10
4 5 (2.19%) Linux
5 4 (1.75%) Mac OS
6 3 (1.32%) Unix
6 3 (1.32%) VMS
7 2 (0.88%) Windows Server 2016
8 1 (0.44%) Apple iOS
8 1 (0.44%) MVS
8 1 (0.44%) Windows Server 2019
8 1 (0.44%) zOS
Processes & Methodologies
1 70 (30.70%) ITIL
2 55 (24.12%) Problem-Solving
3 53 (23.25%) Agile
4 44 (19.30%) Service Management
4 44 (19.30%) Stakeholder Management
5 39 (17.11%) Continuous Improvement
6 32 (14.04%) Change Management
6 32 (14.04%) Project Management
7 31 (13.60%) Decision-Making
8 26 (11.40%) Customer Service
9 25 (10.96%) ITSM
10 24 (10.53%) Risk Management
11 21 (9.21%) Migration
11 21 (9.21%) Project Delivery
12 20 (8.77%) Stakeholder Engagement
13 19 (8.33%) Analytics
13 19 (8.33%) Business Intelligence
13 19 (8.33%) Roadmaps
14 17 (7.46%) Collaborative Working
14 17 (7.46%) Process Improvement
Programming Languages
1 30 (13.16%) SQL
2 8 (3.51%) JavaScript
2 8 (3.51%) PowerShell
3 6 (2.63%) Python
4 5 (2.19%) ABAP
5 4 (1.75%) Java
6 2 (0.88%) VBA
7 1 (0.44%) Assembly Language
7 1 (0.44%) Bash
7 1 (0.44%) Go
7 1 (0.44%) JCL
7 1 (0.44%) Korn
7 1 (0.44%) REXX
7 1 (0.44%) TypeScript
Qualifications
1 25 (10.96%) Security Cleared
2 23 (10.09%) Degree
2 23 (10.09%) SC Cleared
3 8 (3.51%) DBS Check
4 7 (3.07%) PMP
5 5 (2.19%) PMI Certification
6 4 (1.75%) CCNP
6 4 (1.75%) Cisco Certification
7 3 (1.32%) HNC
7 3 (1.32%) ITIL Certification
7 3 (1.32%) ITIL Foundation Certificate
7 3 (1.32%) Microsoft Certification
8 2 (0.88%) ACCA
8 2 (0.88%) BPSS Clearance
8 2 (0.88%) CCAB
8 2 (0.88%) Computer Science Degree
8 2 (0.88%) Master's Degree
8 2 (0.88%) MCSE
8 2 (0.88%) TOGAF Certification
9 1 (0.44%) MCSA
Quality Assurance & Compliance
1 15 (6.58%) QA
1 15 (6.58%) SLA
2 12 (5.26%) Accessibility
3 7 (3.07%) Basel II
4 5 (2.19%) GRC
5 3 (1.32%) Data Quality
5 3 (1.32%) GDPR
5 3 (1.32%) PMO
6 2 (0.88%) Actionable Recommendations
6 2 (0.88%) ISO/IEC 27001
7 1 (0.44%) GAAP
7 1 (0.44%) IFRS
7 1 (0.44%) ISO 14001
7 1 (0.44%) ISO 20022
7 1 (0.44%) MiFID
7 1 (0.44%) NCSC
7 1 (0.44%) NIST
7 1 (0.44%) Sarbanes-Oxley
System Software
1 23 (10.09%) Active Directory
2 10 (4.39%) VMware Infrastructure
3 5 (2.19%) Docker
3 5 (2.19%) Virtual Desktop
4 4 (1.75%) KVM
5 3 (1.32%) Virtual Machines
6 2 (0.88%) Hyper-V
6 2 (0.88%) VMware ESXi
7 1 (0.44%) ACF2
7 1 (0.44%) Firmware
7 1 (0.44%) RACF
7 1 (0.44%) VMware NSX
7 1 (0.44%) vSphere
Systems Management
1 7 (3.07%) Microsoft Intune
2 6 (2.63%) Terraform
3 5 (2.19%) SCCM
4 2 (0.88%) Jamf Pro
5 1 (0.44%) Ansible
5 1 (0.44%) FortiGate
5 1 (0.44%) ZABBIX
Vendors
1 52 (22.81%) Microsoft
2 25 (10.96%) ServiceNow
3 16 (7.02%) SAP
4 14 (6.14%) Cisco
5 10 (4.39%) VMware
6 5 (2.19%) Google
6 5 (2.19%) Oracle
6 5 (2.19%) Zoho
7 3 (1.32%) Citrix
7 3 (1.32%) SolarWinds
8 2 (0.88%) Avaya
8 2 (0.88%) Bloomberg
8 2 (0.88%) Facebook
8 2 (0.88%) Foundry
8 2 (0.88%) IBM
8 2 (0.88%) Instagram
8 2 (0.88%) Logitech
8 2 (0.88%) Meraki
8 2 (0.88%) Netskope
8 2 (0.88%) Nokia