Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 6 August 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Aug 2026
Same period 2025 Same period 2024
Rank 157 156 231
Rank change year-on-year -1 +75 -26
Contract jobs citing Service Delivery 370 244 155
As % of all contract jobs in London 1.84% 1.79% 0.95%
As % of the Processes & Methodologies category 2.06% 1.94% 1.07%
Number of daily rates quoted 237 150 113
10th Percentile £206 £263 £202
25th Percentile £400 £400 £350
Median daily rate (50th Percentile) £515 £500 £500
Median % change year-on-year +3.00% - -
75th Percentile £638 £620 £608
90th Percentile £768 £743 £688
England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -3.85%
Number of hourly rates quoted 20 16 8
10th Percentile £16.61 £17.98 £14.08
25th Percentile £18.05 £20.18 £15.81
Median hourly rate £20.50 £24.30 £16.56
Median % change year-on-year -15.64% +46.78% -56.68%
75th Percentile £24.12 £31.25 £21.10
90th Percentile £68.43 £38.88 £30.69
England median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -1.76%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,950 12,547 14,456
As % of all contract IT jobs advertised in London 89.04% 92.29% 88.89%
Number of daily rates quoted 11,820 8,389 10,191
10th Percentile £363 £325 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £540 £550
Median % change year-on-year +1.85% -1.82% -4.35%
75th Percentile £660 £675 £688
90th Percentile £775 £788 £800
England median daily rate £525 £513 £525
% change year-on-year +2.44% -2.38% -4.55%
Number of hourly rates quoted 297 247 197
10th Percentile £17.60 £16.50 £16.99
25th Percentile £19.85 £24.58 £22.00
Median hourly rate £36.00 £29.50 £35.00
Median % change year-on-year +22.03% -15.71% -15.19%
75th Percentile £57.50 £49.13 £55.00
90th Percentile £81.25 £62.70 £71.50
England median hourly rate £44.23 £25.15 £42.50
% change year-on-year +75.86% -40.82% -

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 6 August 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 6 August 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 6 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -25 38 £492 -18.08% 50
South London -12 12 £570 +3.64% 9
East London +8 7 £750 +50.00% 8
West London -18 4 £500 - 14
North London -1 3 £450 -30.77% 5
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (5.68%) SharePoint
2 19 (5.14%) Microsoft Exchange
3 13 (3.51%) Confluence
4 4 (1.08%) Adobe Experience Manager
5 2 (0.54%) Apache Spark
6 1 (0.27%) Apache
6 1 (0.27%) Exchange Server 2013
6 1 (0.27%) JBoss
6 1 (0.27%) SharePoint Server
Applications
1 9 (2.43%) Microsoft Excel
2 7 (1.89%) Microsoft Office
3 1 (0.27%) Microsoft Project
3 1 (0.27%) MS Visio
3 1 (0.27%) Spreadsheet
Business Applications
1 6 (1.62%) Dynamics CRM
2 4 (1.08%) Oracle ERP
2 4 (1.08%) Remedy ITSM
3 3 (0.81%) SAP S/4HANA
4 2 (0.54%) NEC Housing
4 2 (0.54%) SAP HCM
4 2 (0.54%) SAP PS
4 2 (0.54%) Sparx Enterprise Architect
5 1 (0.27%) Alphatax
5 1 (0.27%) Dynamics GP
5 1 (0.27%) Loan IQ
5 1 (0.27%) SAP Payroll
5 1 (0.27%) SAP PM
Cloud Services
1 64 (17.30%) Azure
2 59 (15.95%) Microsoft 365
3 33 (8.92%) Entra ID
4 30 (8.11%) AWS
5 20 (5.41%) Power Platform
6 16 (4.32%) SaaS
7 12 (3.24%) Azure DevOps
8 10 (2.70%) PaaS
9 8 (2.16%) IaaS
9 8 (2.16%) OCI
9 8 (2.16%) OneDrive
10 7 (1.89%) Dynamics 365
10 7 (1.89%) Serverless
11 6 (1.62%) Azure Functions
11 6 (1.62%) GCP
12 5 (1.35%) Google Workspace
12 5 (1.35%) Power Automate
12 5 (1.35%) Virtual Private Cloud
13 4 (1.08%) GitHub
13 4 (1.08%) SuccessFactors
Communications & Networking
1 20 (5.41%) VPN
2 18 (4.86%) Firewall
3 14 (3.78%) DNS
4 10 (2.70%) DHCP
5 9 (2.43%) Network Security
5 9 (2.43%) TCP/IP
6 8 (2.16%) Wireless
7 7 (1.89%) DMZ
7 7 (1.89%) Wi-Fi
8 5 (1.35%) SAN
9 4 (1.08%) SSL
9 4 (1.08%) WAN
10 3 (0.81%) VLAN
11 2 (0.54%) Intrusion Detection
11 2 (0.54%) LAN
11 2 (0.54%) MPLS
11 2 (0.54%) NaaS
11 2 (0.54%) SD-WAN
11 2 (0.54%) SSH
12 1 (0.27%) Converged Networks
Database & Business Intelligence
1 13 (3.51%) Power BI
2 9 (2.43%) SQL Server
3 8 (2.16%) MySQL
4 4 (1.08%) Oracle Reports
5 3 (0.81%) Data Warehouse
5 3 (0.81%) MongoDB
5 3 (0.81%) PostgreSQL
6 2 (0.54%) Amazon RDS
6 2 (0.54%) Apache Cassandra
6 2 (0.54%) Azure SQL Database
6 2 (0.54%) Big Data
6 2 (0.54%) Elasticsearch
6 2 (0.54%) Flink
6 2 (0.54%) Geospatial Data
6 2 (0.54%) GIS
6 2 (0.54%) InfluxDB
6 2 (0.54%) NoSQL
6 2 (0.54%) Oracle BI Publisher
6 2 (0.54%) TimescaleDB
7 1 (0.27%) Relational Database
Development Applications
1 25 (6.76%) JIRA
2 7 (1.89%) Git
3 4 (1.08%) Maven
4 3 (0.81%) Chocolatey
4 3 (0.81%) Eclipse
4 3 (0.81%) ScriptRunner
5 2 (0.54%) Robot Framework
6 1 (0.27%) Atlassian Bamboo
6 1 (0.27%) Bitbucket
6 1 (0.27%) GitLab
6 1 (0.27%) Jenkins
6 1 (0.27%) SQL Server Management Studio (SSMS)
General
1 138 (37.30%) Social Skills
2 78 (21.08%) Public Sector
3 77 (20.81%) Finance
4 68 (18.38%) Analytical Skills
5 29 (7.84%) Local Government
6 23 (6.22%) Banking
6 23 (6.22%) Organisational Skills
7 16 (4.32%) Legal
8 10 (2.70%) Telecoms
9 9 (2.43%) Retail
10 8 (2.16%) Inclusion and Diversity
10 8 (2.16%) Investment Banking
11 7 (1.89%) Front Office
12 6 (1.62%) Documentation Skills
12 6 (1.62%) Law
12 6 (1.62%) Police
13 4 (1.08%) Billing
13 4 (1.08%) Influencing Skills
13 4 (1.08%) Military
13 4 (1.08%) Presentation Skills
Job Titles
1 38 (10.27%) Delivery Manager
2 37 (10.00%) Analyst
3 36 (9.73%) Lead
4 32 (8.65%) Senior
4 32 (8.65%) Service Manager
5 27 (7.30%) Architect
6 24 (6.49%) Consultant
7 21 (5.68%) Service Delivery Manager
8 20 (5.41%) IT Manager
9 19 (5.14%) Support Engineer
10 17 (4.59%) IT Support
11 15 (4.05%) Project Manager
12 14 (3.78%) Administrator
13 11 (2.97%) Operations Manager
14 10 (2.70%) Developer
14 10 (2.70%) IT Engineer
14 10 (2.70%) IT Support Engineer
15 9 (2.43%) Business Analyst
15 9 (2.43%) IT Analyst
15 9 (2.43%) Technical Architect
Libraries, Frameworks & Software Standards
1 22 (5.95%) REST
2 9 (2.43%) Web Services
3 7 (1.89%) AngularJS
3 7 (1.89%) CSS
3 7 (1.89%) Oracle Fusion
4 6 (1.62%) SOAP
5 5 (1.35%) Jakarta EE
5 5 (1.35%) XML
6 4 (1.08%) Bootstrap
6 4 (1.08%) jQuery
6 4 (1.08%) Sass
6 4 (1.08%) Spring
6 4 (1.08%) Spring MVC
7 3 (0.81%) .NET
7 3 (0.81%) HTML
7 3 (0.81%) Kafka
7 3 (0.81%) Microsoft Graph
7 3 (0.81%) Middleware
8 2 (0.54%) .NET Framework
8 2 (0.54%) XSLT
Miscellaneous
1 53 (14.32%) Onboarding
2 14 (3.78%) CMDB
3 11 (2.97%) Cloud Native
3 11 (2.97%) Product Ownership
4 10 (2.70%) Management Information System
5 9 (2.43%) Virtual Team
6 8 (2.16%) Video Conferencing
7 7 (1.89%) Enterprise Software
8 6 (1.62%) Data Centre
8 6 (1.62%) Data Protection Act
9 5 (1.35%) Cyber Threat
9 5 (1.35%) Freedom of Information
9 5 (1.35%) NHS
9 5 (1.35%) Security Operations Centre
9 5 (1.35%) Self-Motivation
10 4 (1.08%) Analytical Mindset
10 4 (1.08%) Legacy Systems
11 3 (0.81%) Client/Server
11 3 (0.81%) Data Structures
11 3 (0.81%) Security Posture
Operating Systems
1 67 (18.11%) Windows
2 15 (4.05%) Mac OS
3 12 (3.24%) Windows 10
4 11 (2.97%) Linux
5 7 (1.89%) Android
5 7 (1.89%) Unix
5 7 (1.89%) Windows Server
6 6 (1.62%) Apple iOS
7 3 (0.81%) Red Hat Enterprise Linux
8 2 (0.54%) Solaris
8 2 (0.54%) Windows Server 2019
9 1 (0.27%) AIX
9 1 (0.27%) OpenVMS
9 1 (0.27%) Oracle Linux
9 1 (0.27%) Rocky
9 1 (0.27%) SUSE
9 1 (0.27%) VMS
9 1 (0.27%) Windows 7
9 1 (0.27%) Windows Server 2008
9 1 (0.27%) Windows Server 2016
Processes & Methodologies
1 115 (31.08%) Continuous Improvement
1 115 (31.08%) ITIL
2 95 (25.68%) Stakeholder Management
3 86 (23.24%) Service Management
4 85 (22.97%) Agile
4 85 (22.97%) Problem-Solving
5 79 (21.35%) ITSM
6 55 (14.86%) Stakeholder Engagement
7 52 (14.05%) Change Management
8 46 (12.43%) AI
9 36 (9.73%) DevOps
10 35 (9.46%) Migration
11 34 (9.19%) Roadmaps
12 33 (8.92%) Analytics
13 31 (8.38%) Project Delivery
13 31 (8.38%) Project Management
14 30 (8.11%) Decision-Making
15 29 (7.84%) Incident Management
16 25 (6.76%) Asset Management
16 25 (6.76%) Cybersecurity
Programming Languages
1 23 (6.22%) SQL
2 15 (4.05%) JavaScript
2 15 (4.05%) PowerShell
3 13 (3.51%) Python
4 9 (2.43%) Java
5 5 (1.35%) Groovy
6 3 (0.81%) C#
6 3 (0.81%) Shell Script
7 2 (0.54%) C++
7 2 (0.54%) Kotlin
8 1 (0.27%) ActionScript
8 1 (0.27%) ActionScript 2.0
8 1 (0.27%) Bash
8 1 (0.27%) Perl
8 1 (0.27%) T-SQL
8 1 (0.27%) VB.NET
8 1 (0.27%) VBA
Qualifications
1 58 (15.68%) Security Cleared
2 44 (11.89%) SC Cleared
3 23 (6.22%) Degree
4 14 (3.78%) DV Cleared
5 13 (3.51%) ITIL Certification
6 12 (3.24%) PMP
7 11 (2.97%) Microsoft Certification
8 9 (2.43%) CISSP
8 9 (2.43%) Computer Science Degree
8 9 (2.43%) ITIL Foundation Certificate
8 9 (2.43%) PMI Certification
9 8 (2.16%) Azure Certification
10 5 (1.35%) A+ Certification
10 5 (1.35%) CISA
10 5 (1.35%) OSCP
10 5 (1.35%) SANS
11 4 (1.08%) AWS Certification
11 4 (1.08%) CISM
11 4 (1.08%) Master's Degree
12 3 (0.81%) BPSS Clearance
Quality Assurance & Compliance
1 33 (8.92%) SLA
2 16 (4.32%) GRC
3 15 (4.05%) GDPR
4 13 (3.51%) Data Quality
4 13 (3.51%) QA
5 11 (2.97%) Cyber Essentials
6 10 (2.70%) Accessibility
6 10 (2.70%) PMO
7 8 (2.16%) ISO/IEC 27001
8 7 (1.89%) NCSC
9 6 (1.62%) Cyber Essentials PLUS
10 4 (1.08%) PCI DSS
11 3 (0.81%) NIST
11 3 (0.81%) WCAG
12 2 (0.54%) Actionable Recommendations
13 1 (0.27%) BS7666
System Software
1 47 (12.70%) Active Directory
2 8 (2.16%) VMware Infrastructure
3 2 (0.54%) Docker
3 2 (0.54%) Virtual Desktop
3 2 (0.54%) Virtual Machines
3 2 (0.54%) VMware ESXi
4 1 (0.27%) VMware NSX
4 1 (0.27%) XenDesktop
Systems Management
1 26 (7.03%) Microsoft Intune
2 16 (4.32%) SCCM
3 9 (2.43%) Terraform
4 6 (1.62%) WSUS
5 5 (1.35%) Kubernetes
6 3 (0.81%) Ansible
6 3 (0.81%) FortiGate
6 3 (0.81%) Grafana
6 3 (0.81%) Prometheus
7 2 (0.54%) Amdocs OSS
7 2 (0.54%) Jamf Pro
7 2 (0.54%) Nessus
7 2 (0.54%) NetBackup
7 2 (0.54%) vCenter Server
8 1 (0.27%) Istio
8 1 (0.27%) Opsview
8 1 (0.27%) Single Sign-On
8 1 (0.27%) WMI
Vendors
1 89 (24.05%) Microsoft
2 74 (20.00%) ServiceNow
3 20 (5.41%) Oracle
4 12 (3.24%) Citrix
4 12 (3.24%) VMware
5 11 (2.97%) SAP
6 9 (2.43%) Salesforce
6 9 (2.43%) Workday
7 8 (2.16%) Apple
8 7 (1.89%) Bloomberg
9 6 (1.62%) Dynatrace
9 6 (1.62%) NEC
9 6 (1.62%) Reuters
10 5 (1.35%) Atlassian
10 5 (1.35%) Cisco
10 5 (1.35%) ION Trading
10 5 (1.35%) Tenable
10 5 (1.35%) Zscaler
11 4 (1.08%) BMC
11 4 (1.08%) Remedy