Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 23 July 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Jul 2026
Same period 2025 Same period 2024
Rank 160 162 231
Rank change year-on-year +2 +69 -37
Contract jobs citing Service Delivery 350 236 172
As % of all contract jobs in London 1.77% 1.73% 1.02%
As % of the Processes & Methodologies category 1.98% 1.88% 1.15%
Number of daily rates quoted 227 148 131
10th Percentile £206 £263 £200
25th Percentile £413 £400 £350
Median daily rate (50th Percentile) £515 £500 £500
Median % change year-on-year +3.00% - -0.99%
75th Percentile £638 £638 £600
90th Percentile £775 £753 £688
England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -4.76%
Number of hourly rates quoted 18 17 7
10th Percentile £16.70 £17.98 £15.54
25th Percentile £18.50 £20.00 £16.25
Median hourly rate £22.00 £23.45 £16.86
Median % change year-on-year -6.18% +39.09% -55.88%
75th Percentile £29.94 £31.00 £24.07
90th Percentile £69.34 £38.10 £30.92
England median hourly rate £18.00 £17.30 £15.17
% change year-on-year +4.05% +14.04% -11.49%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,636 12,537 14,932
As % of all contract IT jobs advertised in London 88.98% 92.16% 88.82%
Number of daily rates quoted 11,638 8,379 10,607
10th Percentile £363 £330 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £545 £550 £550
Median % change year-on-year -0.91% - -4.35%
75th Percentile £650 £675 £686
90th Percentile £775 £788 £800
England median daily rate £525 £513 £525
% change year-on-year +2.44% -2.38% -4.55%
Number of hourly rates quoted 278 237 238
10th Percentile £17.60 £16.50 £16.25
25th Percentile £21.00 £24.66 £21.39
Median hourly rate £35.71 £30.81 £34.00
Median % change year-on-year +15.92% -9.40% -20.93%
75th Percentile £57.38 £49.75 £51.75
90th Percentile £81.25 £63.45 £71.25
England median hourly rate £47.50 £25.15 £40.00
% change year-on-year +88.87% -37.13% -6.43%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 23 July 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 23 July 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 23 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -37 33 £488 -22.00% 34
South London -12 11 £570 +3.64% 8
East London +7 7 £750 +50.00% 7
West London -16 6 £650 +52.94% 12
North London -1 3 £450 -30.77% 1
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.00%) SharePoint
2 19 (5.43%) Microsoft Exchange
3 15 (4.29%) Confluence
4 4 (1.14%) Adobe Experience Manager
5 2 (0.57%) Apache Spark
6 1 (0.29%) Apache
6 1 (0.29%) JBoss
6 1 (0.29%) SharePoint Server
Applications
1 8 (2.29%) Microsoft Excel
2 6 (1.71%) Microsoft Office
3 2 (0.57%) Spreadsheet
4 1 (0.29%) Microsoft Project
4 1 (0.29%) MS Visio
Business Applications
1 6 (1.71%) Dynamics CRM
2 4 (1.14%) Oracle ERP
2 4 (1.14%) Remedy ITSM
3 3 (0.86%) SAP S/4HANA
4 2 (0.57%) NEC Housing
4 2 (0.57%) SAP HCM
4 2 (0.57%) SAP PS
5 1 (0.29%) Alphatax
5 1 (0.29%) Dynamics GP
5 1 (0.29%) SAP Payroll
5 1 (0.29%) SAP PM
5 1 (0.29%) Sparx Enterprise Architect
Cloud Services
1 63 (18.00%) Azure
2 56 (16.00%) Microsoft 365
3 32 (9.14%) Entra ID
4 30 (8.57%) AWS
5 20 (5.71%) Power Platform
6 15 (4.29%) SaaS
7 10 (2.86%) Azure DevOps
7 10 (2.86%) PaaS
8 8 (2.29%) IaaS
8 8 (2.29%) OCI
9 7 (2.00%) Dynamics 365
9 7 (2.00%) OneDrive
10 6 (1.71%) GCP
11 5 (1.43%) Google Workspace
11 5 (1.43%) Serverless
11 5 (1.43%) Virtual Private Cloud
12 4 (1.14%) Azure Functions
12 4 (1.14%) Power Automate
12 4 (1.14%) SuccessFactors
13 3 (0.86%) PowerApps
Communications & Networking
1 19 (5.43%) Firewall
1 19 (5.43%) VPN
2 11 (3.14%) DNS
3 9 (2.57%) Network Security
4 8 (2.29%) DHCP
4 8 (2.29%) TCP/IP
4 8 (2.29%) Wireless
5 7 (2.00%) DMZ
6 6 (1.71%) Wi-Fi
7 5 (1.43%) WAN
8 4 (1.14%) SAN
9 3 (0.86%) LAN
9 3 (0.86%) SD-WAN
10 2 (0.57%) Intrusion Detection
10 2 (0.57%) MPLS
10 2 (0.57%) NaaS
10 2 (0.57%) VLAN
11 1 (0.29%) Cisco ISE
11 1 (0.29%) Internet
11 1 (0.29%) Radio Access Network
Database & Business Intelligence
1 12 (3.43%) Power BI
2 7 (2.00%) MySQL
2 7 (2.00%) SQL Server
3 4 (1.14%) Oracle Reports
4 2 (0.57%) Amazon RDS
4 2 (0.57%) Apache Cassandra
4 2 (0.57%) Azure SQL Database
4 2 (0.57%) Big Data
4 2 (0.57%) Data Warehouse
4 2 (0.57%) Elasticsearch
4 2 (0.57%) Flink
4 2 (0.57%) Geospatial Data
4 2 (0.57%) GIS
4 2 (0.57%) InfluxDB
4 2 (0.57%) MongoDB
4 2 (0.57%) NoSQL
4 2 (0.57%) Oracle BI Publisher
4 2 (0.57%) PostgreSQL
4 2 (0.57%) TimescaleDB
5 1 (0.29%) Enterprise Data Warehouse
Development Applications
1 26 (7.43%) JIRA
2 6 (1.71%) Git
3 4 (1.14%) Maven
4 3 (0.86%) Eclipse
4 3 (0.86%) ScriptRunner
5 2 (0.57%) Chocolatey
5 2 (0.57%) Robot Framework
6 1 (0.29%) Cypress.io
6 1 (0.29%) GitLab
6 1 (0.29%) Jenkins
6 1 (0.29%) Selenium
6 1 (0.29%) SQL Server Management Studio (SSMS)
6 1 (0.29%) TestRail
General
1 132 (37.71%) Social Skills
2 75 (21.43%) Finance
3 73 (20.86%) Public Sector
4 60 (17.14%) Analytical Skills
5 27 (7.71%) Local Government
6 20 (5.71%) Organisational Skills
7 19 (5.43%) Banking
8 16 (4.57%) Legal
9 8 (2.29%) Inclusion and Diversity
9 8 (2.29%) Investment Banking
9 8 (2.29%) Retail
9 8 (2.29%) Telecoms
10 7 (2.00%) Documentation Skills
10 7 (2.00%) Law
11 6 (1.71%) Front Office
11 6 (1.71%) Police
12 5 (1.43%) Presentation Skills
13 4 (1.14%) Billing
13 4 (1.14%) Manufacturing
14 3 (0.86%) Back Office
Job Titles
1 38 (10.86%) Delivery Manager
2 36 (10.29%) Analyst
3 35 (10.00%) Lead
4 34 (9.71%) Service Manager
5 33 (9.43%) Senior
6 27 (7.71%) Architect
7 24 (6.86%) IT Manager
8 23 (6.57%) Consultant
8 23 (6.57%) Service Delivery Manager
9 18 (5.14%) Project Manager
10 17 (4.86%) IT Support
10 17 (4.86%) Support Engineer
11 12 (3.43%) Administrator
11 12 (3.43%) Operations Manager
12 10 (2.86%) Developer
12 10 (2.86%) IT Engineer
12 10 (2.86%) IT Support Engineer
13 9 (2.57%) Business Analyst
13 9 (2.57%) IT Analyst
13 9 (2.57%) Senior Consultant
Libraries, Frameworks & Software Standards
1 20 (5.71%) REST
2 9 (2.57%) Web Services
3 8 (2.29%) Oracle Fusion
4 7 (2.00%) AngularJS
4 7 (2.00%) CSS
5 6 (1.71%) SOAP
6 5 (1.43%) Jakarta EE
6 5 (1.43%) XML
7 4 (1.14%) Bootstrap
7 4 (1.14%) jQuery
7 4 (1.14%) Sass
7 4 (1.14%) Spring
7 4 (1.14%) Spring MVC
8 3 (0.86%) HTML
8 3 (0.86%) Microsoft Graph
8 3 (0.86%) Middleware
9 2 (0.57%) 802.1X
9 2 (0.57%) GeoJSON
9 2 (0.57%) gRPC
9 2 (0.57%) Swagger
Miscellaneous
1 43 (12.29%) Onboarding
2 14 (4.00%) CMDB
3 13 (3.71%) Product Ownership
4 10 (2.86%) Cloud Native
4 10 (2.86%) Management Information System
5 9 (2.57%) Virtual Team
6 8 (2.29%) Video Conferencing
7 7 (2.00%) Data Centre
7 7 (2.00%) Enterprise Software
8 6 (1.71%) Data Protection Act
8 6 (1.71%) Freedom of Information
8 6 (1.71%) Self-Motivation
9 5 (1.43%) NHS
9 5 (1.43%) Security Operations Centre
10 4 (1.14%) Cyber Threat
10 4 (1.14%) Legacy Systems
11 3 (0.86%) Client/Server
11 3 (0.86%) Data Structures
11 3 (0.86%) Life Science
11 3 (0.86%) Security Posture
Operating Systems
1 61 (17.43%) Windows
2 15 (4.29%) Mac OS
3 11 (3.14%) Windows 10
4 10 (2.86%) Linux
5 7 (2.00%) Android
5 7 (2.00%) Unix
5 7 (2.00%) Windows Server
6 6 (1.71%) Apple iOS
7 3 (0.86%) Red Hat Enterprise Linux
8 2 (0.57%) Solaris
9 1 (0.29%) AIX
9 1 (0.29%) Oracle Linux
9 1 (0.29%) Rocky
9 1 (0.29%) SUSE
9 1 (0.29%) VMS
9 1 (0.29%) Windows Server 2016
9 1 (0.29%) Windows Server 2019
Processes & Methodologies
1 112 (32.00%) ITIL
2 111 (31.71%) Continuous Improvement
3 95 (27.14%) Stakeholder Management
4 81 (23.14%) Agile
4 81 (23.14%) Problem-Solving
4 81 (23.14%) Service Management
5 75 (21.43%) ITSM
6 57 (16.29%) Stakeholder Engagement
7 45 (12.86%) Change Management
8 39 (11.14%) AI
9 37 (10.57%) Project Management
10 36 (10.29%) Migration
11 34 (9.71%) Roadmaps
12 33 (9.43%) DevOps
13 30 (8.57%) Decision-Making
13 30 (8.57%) Project Delivery
14 29 (8.29%) Analytics
15 28 (8.00%) Incident Management
16 25 (7.14%) Cybersecurity
16 25 (7.14%) Technical Leadership
Programming Languages
1 19 (5.43%) SQL
2 16 (4.57%) JavaScript
3 15 (4.29%) PowerShell
4 13 (3.71%) Python
5 9 (2.57%) Java
6 5 (1.43%) Groovy
7 3 (0.86%) Shell Script
8 2 (0.57%) C#
8 2 (0.57%) C++
8 2 (0.57%) Kotlin
9 1 (0.29%) ActionScript
9 1 (0.29%) ActionScript 2.0
9 1 (0.29%) Bash
9 1 (0.29%) Perl
9 1 (0.29%) T-SQL
9 1 (0.29%) VB.NET
9 1 (0.29%) VBA
Qualifications
1 54 (15.43%) Security Cleared
2 43 (12.29%) SC Cleared
3 24 (6.86%) Degree
4 14 (4.00%) ITIL Certification
5 13 (3.71%) DV Cleared
5 13 (3.71%) PMP
6 11 (3.14%) Microsoft Certification
7 9 (2.57%) CISSP
7 9 (2.57%) PMI Certification
8 8 (2.29%) Azure Certification
8 8 (2.29%) Computer Science Degree
8 8 (2.29%) ITIL Foundation Certificate
9 6 (1.71%) Master's Degree
10 5 (1.43%) CISA
10 5 (1.43%) OSCP
10 5 (1.43%) SANS
11 4 (1.14%) A+ Certification
11 4 (1.14%) AWS Certification
11 4 (1.14%) CISM
11 4 (1.14%) TOGAF Certification
Quality Assurance & Compliance
1 29 (8.29%) SLA
2 16 (4.57%) GRC
3 15 (4.29%) GDPR
4 13 (3.71%) QA
5 11 (3.14%) Cyber Essentials
6 10 (2.86%) Data Quality
6 10 (2.86%) PMO
7 8 (2.29%) ISO/IEC 27001
8 7 (2.00%) NCSC
9 6 (1.71%) Cyber Essentials PLUS
10 5 (1.43%) Accessibility
11 4 (1.14%) PCI DSS
12 3 (0.86%) NIST
13 2 (0.57%) WCAG
14 1 (0.29%) Actionable Recommendations
14 1 (0.29%) BS7666
System Software
1 43 (12.29%) Active Directory
2 6 (1.71%) VMware Infrastructure
3 2 (0.57%) Docker
3 2 (0.57%) VMware ESXi
4 1 (0.29%) Virtual Machines
4 1 (0.29%) VMware NSX
4 1 (0.29%) XenDesktop
Systems Management
1 27 (7.71%) Microsoft Intune
2 16 (4.57%) SCCM
3 8 (2.29%) Terraform
4 5 (1.43%) WSUS
5 4 (1.14%) FortiGate
5 4 (1.14%) Kubernetes
6 3 (0.86%) Ansible
6 3 (0.86%) Grafana
6 3 (0.86%) Prometheus
7 2 (0.57%) Amdocs OSS
7 2 (0.57%) Jamf Pro
7 2 (0.57%) Nessus
7 2 (0.57%) vCenter Server
8 1 (0.29%) HP ALM
8 1 (0.29%) NetBackup
8 1 (0.29%) Opsview
8 1 (0.29%) WMI
Vendors
1 82 (23.43%) Microsoft
2 72 (20.57%) ServiceNow
3 20 (5.71%) Oracle
4 13 (3.71%) SAP
5 11 (3.14%) Citrix
6 9 (2.57%) Salesforce
6 9 (2.57%) VMware
7 8 (2.29%) Apple
7 8 (2.29%) Workday
8 7 (2.00%) Bloomberg
9 6 (1.71%) NEC
9 6 (1.71%) Reuters
10 5 (1.43%) Atlassian
10 5 (1.43%) Cisco
10 5 (1.43%) Dynatrace
10 5 (1.43%) ION Trading
10 5 (1.43%) Zscaler
11 4 (1.14%) BMC
11 4 (1.14%) Remedy
11 4 (1.14%) Tenable