Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 19 June 2026, with comparisons to the same periods in the previous two years.

6 months to
19 Jun 2026
Same period 2025 Same period 2024
Rank 157 154 209
Rank change year-on-year -3 +55 -15
Contract jobs citing Service Delivery 328 220 208
As % of all contract jobs in London 1.73% 1.76% 1.17%
As % of the Processes & Methodologies category 1.95% 1.91% 1.33%
Number of daily rates quoted 208 144 158
10th Percentile £263 £263 £199
25th Percentile £413 £400 £313
Median daily rate (50th Percentile) £523 £495 £488
Median % change year-on-year +5.56% +1.54% -2.50%
75th Percentile £650 £600 £625
90th Percentile £775 £721 £700
England median daily rate £500 £450 £490
% change year-on-year +11.11% -8.16% -6.67%
Number of hourly rates quoted 15 17 9
10th Percentile £16.70 £20.15 £15.90
25th Percentile £18.85 £20.24 £16.25
Median hourly rate £22.00 £28.60 £16.86
Median % change year-on-year -23.08% +69.63% -55.88%
75th Percentile £29.29 £31.00 £23.75
90th Percentile £55.73 £33.50 £30.46
England median hourly rate £17.87 £16.23 £15.00
% change year-on-year +10.10% +8.20% -18.92%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 16,854 11,524 15,681
As % of all contract IT jobs advertised in London 88.83% 92.35% 88.26%
Number of daily rates quoted 11,217 7,730 11,175
10th Percentile £360 £340 £343
25th Percentile £437 £425 £447
Median daily rate (50th Percentile) £530 £550 £550
Median % change year-on-year -3.64% - -6.38%
75th Percentile £650 £675 £675
90th Percentile £763 £800 £800
England median daily rate £520 £518 £525
% change year-on-year +0.48% -1.43% -4.55%
Number of hourly rates quoted 256 209 315
10th Percentile £18.04 £16.50 £15.50
25th Percentile £25.15 £24.66 £20.00
Median hourly rate £37.25 £32.89 £28.50
Median % change year-on-year +13.26% +15.40% -28.60%
75th Percentile £59.18 £50.50 £48.75
90th Percentile £81.25 £63.75 £67.60
England median hourly rate £47.00 £27.13 £37.63
% change year-on-year +73.27% -27.91% +5.54%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 19 June 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 19 June 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 19 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -38 35 £550 -10.20% 16
South London +2 13 £600 +50.94% 1
West London -22 11 £575 +64.29% 9
East London +4 9 £590 +18.00% 3
North London - 1 £450 - 1
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (4.88%) Confluence
1 16 (4.88%) Microsoft Exchange
2 12 (3.66%) SharePoint
3 4 (1.22%) Adobe Experience Manager
4 2 (0.61%) Apache Spark
Applications
1 11 (3.35%) Microsoft Excel
2 8 (2.44%) Microsoft Office
3 3 (0.91%) Microsoft PowerPoint
4 2 (0.61%) MS Visio
4 2 (0.61%) Spreadsheet
5 1 (0.30%) Chatbot
5 1 (0.30%) Microsoft Project
Business Applications
1 6 (1.83%) Remedy ITSM
2 5 (1.52%) Dynamics CRM
3 3 (0.91%) Oracle ERP
3 3 (0.91%) SAP S/4HANA
4 2 (0.61%) NEC Housing
4 2 (0.61%) SAP HCM
4 2 (0.61%) SAP PS
5 1 (0.30%) Alphatax
5 1 (0.30%) Dynamics GP
5 1 (0.30%) SAP Payroll
5 1 (0.30%) SAP PM
5 1 (0.30%) Sparx Enterprise Architect
Cloud Services
1 51 (15.55%) Azure
2 44 (13.41%) Microsoft 365
3 26 (7.93%) AWS
4 19 (5.79%) Power Platform
5 18 (5.49%) Entra ID
6 12 (3.66%) SaaS
7 11 (3.35%) Google Workspace
8 10 (3.05%) Azure DevOps
9 8 (2.44%) GCP
9 8 (2.44%) OCI
9 8 (2.44%) PaaS
10 6 (1.83%) Dynamics 365
10 6 (1.83%) IaaS
11 5 (1.52%) Serverless
11 5 (1.52%) Virtual Private Cloud
12 4 (1.22%) Azure Functions
12 4 (1.22%) OneDrive
12 4 (1.22%) Slack
12 4 (1.22%) SuccessFactors
13 3 (0.91%) Amazon EC2
Communications & Networking
1 16 (4.88%) Firewall
1 16 (4.88%) VPN
2 8 (2.44%) DMZ
2 8 (2.44%) Network Security
3 7 (2.13%) TCP/IP
3 7 (2.13%) WAN
4 5 (1.52%) Wireless
5 4 (1.22%) DHCP
5 4 (1.22%) DNS
5 4 (1.22%) SD-WAN
6 3 (0.91%) LAN
6 3 (0.91%) SAN
6 3 (0.91%) Wi-Fi
7 2 (0.61%) Intrusion Detection
7 2 (0.61%) MPLS
7 2 (0.61%) NaaS
8 1 (0.30%) 3GPP
8 1 (0.30%) Converged Networks
8 1 (0.30%) Internet
8 1 (0.30%) VoIP
Database & Business Intelligence
1 12 (3.66%) Power BI
2 6 (1.83%) MySQL
2 6 (1.83%) SQL Server
3 4 (1.22%) Oracle Reports
4 2 (0.61%) Amazon RDS
4 2 (0.61%) Apache Cassandra
4 2 (0.61%) Azure SQL Database
4 2 (0.61%) Big Data
4 2 (0.61%) Data Warehouse
4 2 (0.61%) Elasticsearch
4 2 (0.61%) Flink
4 2 (0.61%) GIS
4 2 (0.61%) InfluxDB
4 2 (0.61%) MongoDB
4 2 (0.61%) NoSQL
4 2 (0.61%) Oracle BI Publisher
4 2 (0.61%) PostgreSQL
4 2 (0.61%) SQL Server Integration Services
4 2 (0.61%) Tableau
4 2 (0.61%) TimescaleDB
Development Applications
1 30 (9.15%) JIRA
2 6 (1.83%) Git
3 4 (1.22%) Maven
4 3 (0.91%) Eclipse
4 3 (0.91%) ScriptRunner
5 2 (0.61%) Robot Framework
5 2 (0.61%) TestRail
6 1 (0.30%) Cucumber
6 1 (0.30%) Cypress.io
6 1 (0.30%) GitLab
6 1 (0.30%) Selenium
6 1 (0.30%) SQL Server Management Studio (SSMS)
General
1 119 (36.28%) Social Skills
2 77 (23.48%) Finance
3 62 (18.90%) Public Sector
4 54 (16.46%) Analytical Skills
5 25 (7.62%) Banking
6 24 (7.32%) Local Government
7 18 (5.49%) Legal
7 18 (5.49%) Organisational Skills
8 11 (3.35%) Investment Banking
9 10 (3.05%) Presentation Skills
10 9 (2.74%) Documentation Skills
10 9 (2.74%) Law
10 9 (2.74%) Telecoms
11 8 (2.44%) Front Office
11 8 (2.44%) Retail
12 6 (1.83%) Influencing Skills
12 6 (1.83%) Police
13 4 (1.22%) Inclusion and Diversity
13 4 (1.22%) Manufacturing
14 3 (0.91%) Back Office
Job Titles
1 38 (11.59%) Delivery Manager
2 36 (10.98%) Analyst
3 34 (10.37%) Lead
3 34 (10.37%) Senior
4 29 (8.84%) Architect
4 29 (8.84%) Service Manager
5 23 (7.01%) Service Delivery Manager
6 21 (6.40%) IT Manager
7 19 (5.79%) Consultant
8 18 (5.49%) Project Manager
9 16 (4.88%) Support Engineer
10 13 (3.96%) Administrator
11 12 (3.66%) Business Analyst
11 12 (3.66%) IT Support
12 10 (3.05%) IT Analyst
12 10 (3.05%) Senior Consultant
13 9 (2.74%) Developer
13 9 (2.74%) Senior Manager
13 9 (2.74%) Solutions Architect
14 8 (2.44%) Technical Architect
Libraries, Frameworks & Software Standards
1 21 (6.40%) REST
2 9 (2.74%) Oracle Fusion
3 8 (2.44%) CSS
4 7 (2.13%) AngularJS
5 6 (1.83%) SOAP
5 6 (1.83%) Spring
5 6 (1.83%) Web Services
5 6 (1.83%) XML
6 5 (1.52%) Middleware
7 4 (1.22%) Bootstrap
7 4 (1.22%) HTML
7 4 (1.22%) J2EE
7 4 (1.22%) jQuery
7 4 (1.22%) Sass
7 4 (1.22%) Spring MVC
8 3 (0.91%) .NET
8 3 (0.91%) Microsoft Graph
9 2 (0.61%) GraphQL
9 2 (0.61%) gRPC
9 2 (0.61%) Swagger
Miscellaneous
1 29 (8.84%) Onboarding
2 18 (5.49%) Product Ownership
3 14 (4.27%) CMDB
4 12 (3.66%) Cloud Native
5 9 (2.74%) Self-Motivation
5 9 (2.74%) Virtual Team
6 7 (2.13%) Data Centre
6 7 (2.13%) Management Information System
7 6 (1.83%) Data Protection Act
7 6 (1.83%) Freedom of Information
8 5 (1.52%) Client/Server
8 5 (1.52%) Hybrid Cloud
8 5 (1.52%) NHS
8 5 (1.52%) Video Conferencing
9 4 (1.22%) Enterprise Software
9 4 (1.22%) Legacy Systems
9 4 (1.22%) Life Science
9 4 (1.22%) Security Operations Centre
10 3 (0.91%) Data Structures
10 3 (0.91%) Distributed Systems
Operating Systems
1 46 (14.02%) Windows
2 11 (3.35%) Linux
3 9 (2.74%) Mac OS
4 8 (2.44%) Windows Server
5 7 (2.13%) Android
5 7 (2.13%) Windows 10
6 6 (1.83%) Unix
7 5 (1.52%) Apple iOS
8 3 (0.91%) Red Hat Enterprise Linux
9 2 (0.61%) Solaris
9 2 (0.61%) Windows Server 2016
9 2 (0.61%) Windows Server 2019
10 1 (0.30%) AIX
10 1 (0.30%) Oracle Linux
10 1 (0.30%) Rocky
10 1 (0.30%) SUSE
10 1 (0.30%) VMS
10 1 (0.30%) Windows Server 2012
Processes & Methodologies
1 93 (28.35%) ITIL
2 92 (28.05%) Continuous Improvement
3 89 (27.13%) Agile
4 82 (25.00%) Stakeholder Management
5 70 (21.34%) Problem-Solving
6 62 (18.90%) Service Management
7 61 (18.60%) ITSM
8 41 (12.50%) Stakeholder Engagement
9 40 (12.20%) Change Management
10 36 (10.98%) AI
10 36 (10.98%) Project Management
11 33 (10.06%) Migration
12 32 (9.76%) Roadmaps
13 28 (8.54%) DevOps
13 28 (8.54%) Incident Management
13 28 (8.54%) Project Delivery
14 24 (7.32%) Technical Leadership
15 23 (7.01%) Analytics
15 23 (7.01%) Process Improvement
16 22 (6.71%) Risk Management
Programming Languages
1 20 (6.10%) SQL
2 17 (5.18%) JavaScript
3 16 (4.88%) PowerShell
4 12 (3.66%) Java
4 12 (3.66%) Python
5 5 (1.52%) Groovy
6 3 (0.91%) C#
7 2 (0.61%) C++
7 2 (0.61%) Kotlin
7 2 (0.61%) Shell Script
8 1 (0.30%) Bash
8 1 (0.30%) T-SQL
8 1 (0.30%) VB.NET
8 1 (0.30%) VBA
Qualifications
1 54 (16.46%) Security Cleared
2 44 (13.41%) SC Cleared
3 23 (7.01%) Degree
4 13 (3.96%) ITIL Certification
5 12 (3.66%) PMP
6 10 (3.05%) DV Cleared
6 10 (3.05%) Microsoft Certification
7 9 (2.74%) CISSP
8 8 (2.44%) PMI Certification
9 7 (2.13%) Azure Certification
9 7 (2.13%) CISA
9 7 (2.13%) ITIL Foundation Certificate
9 7 (2.13%) Master's Degree
10 5 (1.52%) OSCP
10 5 (1.52%) SANS
11 4 (1.22%) AWS Certification
11 4 (1.22%) CISM
11 4 (1.22%) Computer Science Degree
11 4 (1.22%) MCSA
11 4 (1.22%) TOGAF Certification
Quality Assurance & Compliance
1 27 (8.23%) SLA
2 18 (5.49%) GDPR
3 15 (4.57%) GRC
4 13 (3.96%) QA
5 10 (3.05%) Data Quality
6 8 (2.44%) ISO/IEC 27001
7 7 (2.13%) Cyber Essentials
8 6 (1.83%) NCSC
8 6 (1.83%) PMO
9 5 (1.52%) PCI DSS
10 4 (1.22%) Accessibility
11 3 (0.91%) NIST
11 3 (0.91%) Sarbanes-Oxley
12 2 (0.61%) Actionable Recommendations
12 2 (0.61%) COBIT
12 2 (0.61%) Cyber Essentials PLUS
12 2 (0.61%) WCAG
13 1 (0.30%) BS7666
System Software
1 26 (7.93%) Active Directory
2 3 (0.91%) VMware Infrastructure
3 1 (0.30%) Docker
3 1 (0.30%) Microsoft Virtual Server
3 1 (0.30%) Virtual Servers
3 1 (0.30%) VMware ESXi
3 1 (0.30%) VMware NSX
3 1 (0.30%) vSphere
3 1 (0.30%) XenDesktop
Systems Management
1 16 (4.88%) Microsoft Intune
2 13 (3.96%) SCCM
3 6 (1.83%) WSUS
4 5 (1.52%) Terraform
5 3 (0.91%) Ansible
5 3 (0.91%) FortiGate
5 3 (0.91%) Grafana
5 3 (0.91%) Kubernetes
5 3 (0.91%) Prometheus
6 2 (0.61%) Amdocs OSS
6 2 (0.61%) HP ALM
6 2 (0.61%) Jamf Pro
7 1 (0.30%) Nessus
7 1 (0.30%) NetBackup
7 1 (0.30%) Opsview
7 1 (0.30%) vCenter Server
7 1 (0.30%) WMI
Vendors
1 68 (20.73%) ServiceNow
2 65 (19.82%) Microsoft
3 23 (7.01%) Oracle
4 12 (3.66%) Citrix
5 11 (3.35%) SAP
6 10 (3.05%) Salesforce
7 9 (2.74%) Bloomberg
8 8 (2.44%) Remedy
8 8 (2.44%) Reuters
8 8 (2.44%) Workday
9 7 (2.13%) Apple
9 7 (2.13%) ION Trading
10 5 (1.52%) BMC
10 5 (1.52%) Google
10 5 (1.52%) NEC
11 4 (1.22%) Cisco
11 4 (1.22%) VMware
11 4 (1.22%) Zscaler
12 3 (0.91%) Dynatrace
12 3 (0.91%) Snow