Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 8 March 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Mar 2026
Same period 2025 Same period 2024
Rank 164 143 163
Rank change year-on-year -21 +20 +50
Contract jobs citing Service Delivery 262 244 269
As % of all contract jobs in London 1.63% 1.85% 1.47%
As % of the Processes & Methodologies category 1.80% 2.04% 1.67%
Number of daily rates quoted 174 165 206
10th Percentile £313 £321 £198
25th Percentile £401 £440 £358
Median daily rate (50th Percentile) £500 £550 £505
Median % change year-on-year -9.09% +8.91% +3.32%
75th Percentile £600 £600 £638
90th Percentile £700 £727 £745
England median daily rate £475 £500 £500
% change year-on-year -5.00% - -4.76%
Number of hourly rates quoted 6 10 10
10th Percentile £17.00 £19.92 £16.07
25th Percentile £22.38 £20.88 £16.40
Median hourly rate £28.55 £28.60 £20.18
Median % change year-on-year -0.17% +41.72% -29.19%
75th Percentile £62.02 £29.07 £33.44
90th Percentile £74.63 £31.15 £52.92
England median hourly rate £20.71 £20.83 £14.80
% change year-on-year -0.55% +40.71% -42.01%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 14,518 11,989 16,120
As % of all contract IT jobs advertised in London 90.05% 90.98% 88.29%
Number of daily rates quoted 9,761 7,892 11,520
10th Percentile £350 £350 £338
25th Percentile £425 £450 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -7.17%
75th Percentile £650 £680 £675
90th Percentile £750 £800 £788
England median daily rate £503 £525 £525
% change year-on-year -4.19% - -4.55%
Number of hourly rates quoted 219 162 352
10th Percentile £18.06 £20.45 £16.00
25th Percentile £21.84 £24.66 £19.57
Median hourly rate £35.00 £35.00 £30.00
Median % change year-on-year - +16.67% -18.92%
75th Percentile £56.25 £53.31 £50.00
90th Percentile £69.49 £77.25 £69.95
England median hourly rate £29.61 £34.50 £32.50
% change year-on-year -14.17% +6.15% -7.29%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 8 March 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 8 March 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 8 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -34 27 £563 -2.17% 41
West London -7 17 £588 +56.67% 8
South London -21 11 £538 -10.42% 2
East London +2 2 £200 - 5
North London +1 1 £600 +29.03% 3
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (5.34%) Confluence
2 12 (4.58%) Microsoft Exchange
3 7 (2.67%) SharePoint
4 4 (1.53%) Adobe Experience Manager
5 1 (0.38%) Apache Spark
5 1 (0.38%) Camunda
5 1 (0.38%) CMS
5 1 (0.38%) nginx
Applications
1 13 (4.96%) Microsoft Excel
1 13 (4.96%) Microsoft Office
2 6 (2.29%) Microsoft PowerPoint
3 4 (1.53%) MS Visio
4 3 (1.15%) Spreadsheet
5 2 (0.76%) Adobe After Effects
5 2 (0.76%) Adobe XD
5 2 (0.76%) InVision
5 2 (0.76%) Sketch
5 2 (0.76%) Trello
6 1 (0.38%) Chatbot
6 1 (0.38%) Microsoft Project
Business Applications
1 8 (3.05%) Remedy ITSM
2 4 (1.53%) SAP S/4HANA
3 3 (1.15%) Dynamics CRM
4 2 (0.76%) NetSuite
5 1 (0.38%) Alphatax
5 1 (0.38%) Dynamics GP
5 1 (0.38%) IntelliMatch
5 1 (0.38%) iTrent
5 1 (0.38%) Maximo
5 1 (0.38%) NEC Housing
5 1 (0.38%) Salesforce CRM
5 1 (0.38%) SAP ERP
5 1 (0.38%) Sparx Enterprise Architect
5 1 (0.38%) Sprinklr
Cloud Services
1 50 (19.08%) Azure
2 33 (12.60%) Microsoft 365
3 21 (8.02%) AWS
4 15 (5.73%) Azure DevOps
5 12 (4.58%) Entra ID
5 12 (4.58%) Power Platform
6 7 (2.67%) SaaS
7 6 (2.29%) Dynamics 365
7 6 (2.29%) GCP
7 6 (2.29%) Google Workspace
8 4 (1.53%) IaaS
8 4 (1.53%) OneDrive
8 4 (1.53%) PaaS
8 4 (1.53%) Power Automate
8 4 (1.53%) Virtual Private Cloud
9 3 (1.15%) Amazon CloudWatch
9 3 (1.15%) Figma
9 3 (1.15%) Lucidchart
9 3 (1.15%) Slack
10 2 (0.76%) Asana
Communications & Networking
1 12 (4.58%) Firewall
2 11 (4.20%) DHCP
2 11 (4.20%) DNS
2 11 (4.20%) VPN
3 6 (2.29%) WAN
4 5 (1.91%) TCP/IP
5 3 (1.15%) LAN
5 3 (1.15%) Wireless
6 2 (0.76%) DMZ
6 2 (0.76%) HTTP
6 2 (0.76%) SD-WAN
7 1 (0.38%) BGP
7 1 (0.38%) EIGRP
7 1 (0.38%) InfiniBand
7 1 (0.38%) Internet
7 1 (0.38%) NaaS
7 1 (0.38%) NGFW
7 1 (0.38%) OSPF
7 1 (0.38%) VoIP
7 1 (0.38%) VRRP
Database & Business Intelligence
1 7 (2.67%) Power BI
2 6 (2.29%) SQL Server
3 5 (1.91%) MySQL
4 2 (0.76%) Amazon RDS
4 2 (0.76%) Big Data
4 2 (0.76%) Data Warehouse
4 2 (0.76%) Elasticsearch
4 2 (0.76%) Geospatial Data
4 2 (0.76%) MongoDB
4 2 (0.76%) PostgreSQL
4 2 (0.76%) Relational Database
4 2 (0.76%) SQL Server Integration Services
4 2 (0.76%) Tableau
5 1 (0.38%) Electronic Patient Records
5 1 (0.38%) Enterprise Data Warehouse
5 1 (0.38%) Flink
5 1 (0.38%) InfluxDB
5 1 (0.38%) Power Query
5 1 (0.38%) PowerPivot
5 1 (0.38%) TimescaleDB
Development Applications
1 38 (14.50%) JIRA
2 4 (1.53%) Git
2 4 (1.53%) Maven
3 3 (1.15%) Jenkins
3 3 (1.15%) TestRail
4 2 (0.76%) Axure RP
4 2 (0.76%) Cypress.io
4 2 (0.76%) Selenium
5 1 (0.38%) Cucumber
5 1 (0.38%) MLflow
5 1 (0.38%) Postman
5 1 (0.38%) Robot Framework
5 1 (0.38%) SQL Server Management Studio (SSMS)
General
1 111 (42.37%) Social Skills
2 65 (24.81%) Finance
3 48 (18.32%) Analytical Skills
4 36 (13.74%) Public Sector
5 17 (6.49%) Banking
6 16 (6.11%) Legal
7 11 (4.20%) Presentation Skills
8 10 (3.82%) Inclusion and Diversity
8 10 (3.82%) Influencing Skills
8 10 (3.82%) Local Government
8 10 (3.82%) Retail
9 9 (3.44%) Documentation Skills
9 9 (3.44%) Organisational Skills
10 4 (1.53%) Billing
10 4 (1.53%) Investment Banking
10 4 (1.53%) Law
10 4 (1.53%) Marketing
11 3 (1.15%) Back Office
11 3 (1.15%) Front Office
12 2 (0.76%) Manufacturing
Job Titles
1 56 (21.37%) Analyst
2 30 (11.45%) Senior
3 29 (11.07%) Lead
4 25 (9.54%) Delivery Manager
5 24 (9.16%) Service Manager
6 23 (8.78%) Business Analyst
7 16 (6.11%) Service Delivery Manager
8 15 (5.73%) Architect
8 15 (5.73%) Service Analyst
9 14 (5.34%) IT Manager
10 13 (4.96%) Consultant
11 12 (4.58%) Project Manager
12 9 (3.44%) IT Support
12 9 (3.44%) Support Analyst
13 8 (3.05%) Operations Analyst
14 7 (2.67%) Designer
14 7 (2.67%) Developer
14 7 (2.67%) IT Analyst
14 7 (2.67%) Service Designer
14 7 (2.67%) Support Engineer
Libraries, Frameworks & Software Standards
1 15 (5.73%) REST
2 12 (4.58%) CSS
3 10 (3.82%) HTML
4 7 (2.67%) AngularJS
4 7 (2.67%) Spring
5 6 (2.29%) Bootstrap
6 5 (1.91%) Middleware
6 5 (1.91%) Oracle Fusion
6 5 (1.91%) SOAP
7 4 (1.53%) J2EE
7 4 (1.53%) jQuery
7 4 (1.53%) Sass
7 4 (1.53%) Spring MVC
7 4 (1.53%) Web Services
7 4 (1.53%) XML
8 3 (1.15%) .NET
8 3 (1.15%) RESTful
8 3 (1.15%) Spring Boot
9 2 (0.76%) Pandas
9 2 (0.76%) scikit-learn
Miscellaneous
1 15 (5.73%) Onboarding
2 14 (5.34%) Product Ownership
3 12 (4.58%) Self-Motivation
4 8 (3.05%) CMDB
5 6 (2.29%) Data Centre
5 6 (2.29%) Management Information System
6 5 (1.91%) AI Agents
6 5 (1.91%) Cloud Native
6 5 (1.91%) Data Protection Act
6 5 (1.91%) Legacy Systems
6 5 (1.91%) Smartphone
6 5 (1.91%) Virtual Team
7 4 (1.53%) Enterprise Software
7 4 (1.53%) Hybrid Cloud
7 4 (1.53%) Life Science
8 3 (1.15%) Analytical Mindset
8 3 (1.15%) NHS
8 3 (1.15%) Security Operations Centre
9 2 (0.76%) Client/Server
9 2 (0.76%) Clustering
Operating Systems
1 34 (12.98%) Windows
2 11 (4.20%) Windows 10
3 10 (3.82%) Linux
4 8 (3.05%) Windows Server
5 7 (2.67%) Android
6 5 (1.91%) Apple iOS
7 4 (1.53%) Unix
8 3 (1.15%) Mac OS
8 3 (1.15%) VMS
9 1 (0.38%) Red Hat Enterprise Linux
9 1 (0.38%) Windows Server 2012
9 1 (0.38%) Windows Server 2016
9 1 (0.38%) Windows Server 2019
Processes & Methodologies
1 77 (29.39%) Agile
2 72 (27.48%) ITIL
3 68 (25.95%) Continuous Improvement
4 63 (24.05%) Stakeholder Management
5 60 (22.90%) Problem-Solving
6 52 (19.85%) ITSM
7 45 (17.18%) Service Management
8 43 (16.41%) Stakeholder Engagement
9 32 (12.21%) Change Management
10 31 (11.83%) DevOps
10 31 (11.83%) Roadmaps
11 28 (10.69%) Project Management
12 27 (10.31%) Service Design
13 25 (9.54%) Process Improvement
14 23 (8.78%) AI
14 23 (8.78%) Project Delivery
15 22 (8.40%) Decision-Making
16 21 (8.02%) Risk Management
17 19 (7.25%) Migration
17 19 (7.25%) Scrum
Programming Languages
1 21 (8.02%) SQL
2 16 (6.11%) JavaScript
3 15 (5.73%) PowerShell
4 11 (4.20%) Java
4 11 (4.20%) Python
5 1 (0.38%) Apex Code
5 1 (0.38%) Bash
5 1 (0.38%) Bicep
5 1 (0.38%) C#
5 1 (0.38%) C++
5 1 (0.38%) Kotlin
5 1 (0.38%) Kusto Query Language
5 1 (0.38%) T-SQL
5 1 (0.38%) VB.NET
5 1 (0.38%) VBA
Qualifications
1 47 (17.94%) Security Cleared
2 42 (16.03%) SC Cleared
3 20 (7.63%) Degree
4 15 (5.73%) ITIL Certification
5 8 (3.05%) Azure Certification
5 8 (3.05%) PMP
6 7 (2.67%) ITIL Foundation Certificate
6 7 (2.67%) Microsoft Certification
7 6 (2.29%) Master's Degree
8 5 (1.91%) DV Cleared
8 5 (1.91%) PMI Certification
9 4 (1.53%) BPSS Clearance
10 2 (0.76%) A+ Certification
10 2 (0.76%) AWS Certification
10 2 (0.76%) CBAP
10 2 (0.76%) CISA
10 2 (0.76%) CISSP
10 2 (0.76%) CSPO
10 2 (0.76%) ISO 27001 Lead Implementer
10 2 (0.76%) TOGAF Certification
Quality Assurance & Compliance
1 19 (7.25%) SLA
2 12 (4.58%) GDPR
3 10 (3.82%) ISO/IEC 27001
4 8 (3.05%) Data Quality
5 7 (2.67%) QA
6 6 (2.29%) Accessibility
6 6 (2.29%) PMO
7 5 (1.91%) Cyber Essentials
7 5 (1.91%) Sarbanes-Oxley
8 3 (1.15%) Actionable Recommendations
8 3 (1.15%) NCSC
8 3 (1.15%) WCAG
9 2 (0.76%) COBIT
9 2 (0.76%) GRC
9 2 (0.76%) NIST
9 2 (0.76%) PCI DSS
10 1 (0.38%) HL7
System Software
1 30 (11.45%) Active Directory
2 2 (0.76%) Docker
2 2 (0.76%) Virtual Machines
3 1 (0.38%) Microsoft Virtual Server
3 1 (0.38%) Virtual Servers
3 1 (0.38%) VMware Infrastructure
3 1 (0.38%) vSphere
3 1 (0.38%) XenDesktop
Systems Management
1 19 (7.25%) Microsoft Intune
2 10 (3.82%) SCCM
3 5 (1.91%) Ansible
4 3 (1.15%) HP ALM
4 3 (1.15%) SCOM
4 3 (1.15%) Terraform
5 2 (0.76%) Grafana
5 2 (0.76%) HP SiteScope
5 2 (0.76%) Jamf Pro
5 2 (0.76%) Kubernetes
5 2 (0.76%) Prometheus
5 2 (0.76%) SCOrch
6 1 (0.38%) Amdocs OSS
6 1 (0.38%) FortiGate
6 1 (0.38%) Single Sign-On
6 1 (0.38%) WMI
6 1 (0.38%) WSUS
Vendors
1 53 (20.23%) ServiceNow
2 52 (19.85%) Microsoft
3 11 (4.20%) Remedy
3 11 (4.20%) Salesforce
3 11 (4.20%) SAP
4 10 (3.82%) Oracle
5 7 (2.67%) Apple
6 6 (2.29%) BMC
7 5 (1.91%) Citrix
8 4 (1.53%) Google
9 3 (1.15%) Adobe
9 3 (1.15%) Bloomberg
9 3 (1.15%) HP
9 3 (1.15%) Reuters
9 3 (1.15%) Workday
9 3 (1.15%) Zscaler
10 2 (0.76%) Blue Prism
10 2 (0.76%) Dynatrace
10 2 (0.76%) MuleSoft
10 2 (0.76%) Zuora