Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 8 October 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Oct 2026
Same period 2025 Same period 2024
Rank 159 157 219
Rank change year-on-year -2 +62 -37
Contract jobs citing Service Delivery 388 242 173
As % of all contract jobs in London 1.92% 1.81% 1.07%
As % of the Processes & Methodologies category 2.16% 1.95% 1.20%
Number of daily rates quoted 240 149 101
10th Percentile £205 £263 £225
25th Percentile £404 £400 £381
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -
75th Percentile £628 £613 £613
90th Percentile £750 £748 £703
England median daily rate £525 £450 £495
% change year-on-year +16.67% -9.09% -3.61%
Number of hourly rates quoted 24 13 5
10th Percentile £16.13 £17.98 £15.14
25th Percentile £16.92 £20.24 £18.13
Median hourly rate £19.00 £23.45 £30.00
Median % change year-on-year -18.98% -21.83% -58.62%
75th Percentile £28.75 £32.00 £32.29
90th Percentile £53.40 £41.20 £35.00
England median hourly rate £17.87 £17.87 £16.23
% change year-on-year - +10.10% -9.56%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,967 12,400 14,406
As % of all contract IT jobs advertised in London 88.89% 92.57% 89.33%
Number of daily rates quoted 11,762 8,167 9,402
10th Percentile £359 £331 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £540 £550
Median % change year-on-year +1.85% -1.82% -4.35%
75th Percentile £664 £663 £675
90th Percentile £775 £775 £800
England median daily rate £525 £510 £525
% change year-on-year +2.94% -2.86% -4.55%
Number of hourly rates quoted 336 240 183
10th Percentile £16.00 £18.22 £17.25
25th Percentile £19.02 £25.03 £24.17
Median hourly rate £33.60 £30.25 £36.50
Median % change year-on-year +11.07% -17.12% -8.36%
75th Percentile £59.25 £47.50 £56.00
90th Percentile £80.63 £64.78 £78.68
England median hourly rate £40.00 £25.15 £42.69
% change year-on-year +59.05% -41.09% -4.07%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 8 October 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 8 October 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 8 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -17 56 £497 -12.51% 109
South London -13 9 £643 +11.16% 11
East London +11 8 £590 - 9
North London +1 3 £450 -30.77% 1
West London -21 3 £475 -5.00% 14
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (5.93%) SharePoint
2 18 (4.64%) Microsoft Exchange
3 8 (2.06%) Confluence
4 2 (0.52%) nginx
4 2 (0.52%) Oracle Workflow
5 1 (0.26%) Apache
5 1 (0.26%) Exchange Server 2013
5 1 (0.26%) JBoss
5 1 (0.26%) SAS
5 1 (0.26%) SharePoint Server
Applications
1 13 (3.35%) Microsoft Office
2 12 (3.09%) Microsoft Excel
3 2 (0.52%) Chatbot
4 1 (0.26%) Microsoft Project
4 1 (0.26%) MS Visio
Business Applications
1 6 (1.55%) Dynamics CRM
2 5 (1.29%) Oracle ERP
2 5 (1.29%) Remedy ITSM
3 4 (1.03%) SAP S/4HANA
4 3 (0.77%) Loan IQ
5 2 (0.52%) SAP HCM
5 2 (0.52%) SAP PS
6 1 (0.26%) Oracle Assets
6 1 (0.26%) Oracle EBS
6 1 (0.26%) Oracle E-Business Tax
6 1 (0.26%) Oracle Financials
6 1 (0.26%) Oracle General Ledger
6 1 (0.26%) Oracle Receivables
6 1 (0.26%) SAP Payroll
6 1 (0.26%) SAP PM
6 1 (0.26%) Sparx Enterprise Architect
Cloud Services
1 64 (16.49%) Azure
2 63 (16.24%) Microsoft 365
3 41 (10.57%) Entra ID
4 26 (6.70%) AWS
5 22 (5.67%) Power Platform
5 22 (5.67%) SaaS
6 18 (4.64%) Azure DevOps
7 11 (2.84%) OneDrive
8 10 (2.58%) Serverless
9 9 (2.32%) GitHub
10 8 (2.06%) Azure Functions
10 8 (2.06%) IaaS
10 8 (2.06%) PaaS
11 7 (1.80%) Dynamics 365
12 6 (1.55%) Google Workspace
13 5 (1.29%) Amazon EC2
13 5 (1.29%) Azure Monitor
13 5 (1.29%) OCI
13 5 (1.29%) Power Automate
13 5 (1.29%) PowerApps
Communications & Networking
1 21 (5.41%) VPN
2 18 (4.64%) Firewall
3 17 (4.38%) DNS
4 13 (3.35%) DHCP
5 10 (2.58%) Wi-Fi
6 9 (2.32%) Network Security
6 9 (2.32%) TCP/IP
7 7 (1.80%) MPLS
7 7 (1.80%) Wireless
8 6 (1.55%) SSL
9 5 (1.29%) DMZ
9 5 (1.29%) SAN
9 5 (1.29%) WAN
10 4 (1.03%) Cisco IPT
10 4 (1.03%) VLAN
11 3 (0.77%) BGP
11 3 (0.77%) DWDM
11 3 (0.77%) F5 BIG-IP GTM
11 3 (0.77%) F5 BIG-IP LTM
11 3 (0.77%) SD-WAN
Database & Business Intelligence
1 12 (3.09%) Power BI
2 9 (2.32%) SQL Server
3 3 (0.77%) Data Warehouse
3 3 (0.77%) GIS
3 3 (0.77%) Oracle Reports
3 3 (0.77%) PostgreSQL
4 2 (0.52%) Azure SQL Database
4 2 (0.52%) MongoDB
4 2 (0.52%) MySQL
4 2 (0.52%) Oracle BI Publisher
5 1 (0.26%) Amazon RDS
5 1 (0.26%) Big Data
5 1 (0.26%) Relational Database
5 1 (0.26%) SQL Server Integration Services
5 1 (0.26%) Sybase ASE
Development Applications
1 19 (4.90%) JIRA
2 6 (1.55%) Git
2 6 (1.55%) GitLab
3 4 (1.03%) Chocolatey
4 3 (0.77%) Eclipse
4 3 (0.77%) Jenkins
5 1 (0.26%) Atlassian Bamboo
5 1 (0.26%) Bitbucket
General
1 151 (38.92%) Social Skills
2 82 (21.13%) Public Sector
3 77 (19.85%) Analytical Skills
4 69 (17.78%) Finance
5 28 (7.22%) Banking
6 22 (5.67%) Organisational Skills
7 19 (4.90%) Local Government
8 16 (4.12%) Telecoms
9 12 (3.09%) Legal
10 10 (2.58%) Influencing Skills
11 8 (2.06%) Front Office
11 8 (2.06%) Police
12 7 (1.80%) Documentation Skills
12 7 (1.80%) Inclusion and Diversity
12 7 (1.80%) Investment Banking
12 7 (1.80%) Law
13 6 (1.55%) Military
13 6 (1.55%) Retail
14 4 (1.03%) Financial Institution
15 3 (0.77%) Billing
Job Titles
1 43 (11.08%) Analyst
2 36 (9.28%) Senior
3 35 (9.02%) Service Manager
4 33 (8.51%) Delivery Manager
5 30 (7.73%) Lead
6 23 (5.93%) Service Delivery Manager
7 22 (5.67%) IT Manager
8 20 (5.15%) Consultant
8 20 (5.15%) IT Support
9 19 (4.90%) Support Engineer
10 18 (4.64%) Architect
11 14 (3.61%) Project Manager
12 13 (3.35%) Business Analyst
12 13 (3.35%) Developer
13 12 (3.09%) Operations Manager
14 10 (2.58%) IT Engineer
14 10 (2.58%) IT Services Manager
14 10 (2.58%) IT Support Engineer
15 9 (2.32%) Infrastructure Engineer
15 9 (2.32%) Service Analyst
Libraries, Frameworks & Software Standards
1 20 (5.15%) REST
2 15 (3.87%) Terraform
3 5 (1.29%) SOAP
3 5 (1.29%) Web Services
3 5 (1.29%) XML
4 4 (1.03%) CSS
4 4 (1.03%) HTML
5 3 (0.77%) .NET
5 3 (0.77%) AngularJS
5 3 (0.77%) Microsoft Graph
5 3 (0.77%) Oracle Fusion
6 2 (0.52%) .NET Framework
6 2 (0.52%) 802.1X
6 2 (0.52%) JSON
6 2 (0.52%) Middleware
6 2 (0.52%) pytest
6 2 (0.52%) XSLT
7 1 (0.26%) ActiveMQ
7 1 (0.26%) LAMP
7 1 (0.26%) SAP MI
Miscellaneous
1 56 (14.43%) Onboarding
2 17 (4.38%) Product Ownership
3 15 (3.87%) Management Information System
4 13 (3.35%) Enterprise Software
5 10 (2.58%) CMDB
6 9 (2.32%) Video Conferencing
7 8 (2.06%) Cloud Native
8 7 (1.80%) Virtual Team
9 6 (1.55%) Cyber Threat
9 6 (1.55%) NHS
10 5 (1.29%) Analytical Mindset
10 5 (1.29%) Data Centre
10 5 (1.29%) Hybrid Cloud
10 5 (1.29%) Security Operations Centre
11 4 (1.03%) Data Protection Act
11 4 (1.03%) Hedge funds
11 4 (1.03%) Public Cloud
11 4 (1.03%) Security Posture
12 3 (0.77%) Data Structures
12 3 (0.77%) Low-Code
Operating Systems
1 67 (17.27%) Windows
2 14 (3.61%) Mac OS
3 11 (2.84%) Windows 10
4 10 (2.58%) Linux
5 8 (2.06%) Windows Server
6 5 (1.29%) Android
6 5 (1.29%) Apple iOS
7 3 (0.77%) VMS
8 2 (0.52%) Red Hat Enterprise Linux
8 2 (0.52%) Unix
8 2 (0.52%) Windows Server 2019
9 1 (0.26%) AIX
9 1 (0.26%) OpenVMS
9 1 (0.26%) Solaris
9 1 (0.26%) SUSE
9 1 (0.26%) Windows 7
9 1 (0.26%) Windows Server 2008
9 1 (0.26%) Windows Server 2012
9 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 137 (35.31%) Continuous Improvement
2 123 (31.70%) Stakeholder Management
3 119 (30.67%) ITIL
4 107 (27.58%) Service Management
5 100 (25.77%) Problem-Solving
6 87 (22.42%) ITSM
7 83 (21.39%) Agile
8 58 (14.95%) AI
8 58 (14.95%) Stakeholder Engagement
9 54 (13.92%) Change Management
10 52 (13.40%) Decision-Making
11 43 (11.08%) Roadmaps
12 41 (10.57%) Customer Service
13 40 (10.31%) DevOps
14 37 (9.54%) Analytics
14 37 (9.54%) Project Delivery
15 35 (9.02%) User Experience
16 32 (8.25%) Cybersecurity
16 32 (8.25%) Risk Management
17 31 (7.99%) Incident Management
Programming Languages
1 18 (4.64%) PowerShell
2 17 (4.38%) SQL
3 13 (3.35%) Python
4 9 (2.32%) JavaScript
5 7 (1.80%) C#
6 4 (1.03%) Groovy
7 3 (0.77%) Java
8 2 (0.52%) Bash
8 2 (0.52%) Bicep
8 2 (0.52%) Shell Script
9 1 (0.26%) ActionScript
9 1 (0.26%) ActionScript 2.0
9 1 (0.26%) Go
9 1 (0.26%) Perl
Qualifications
1 65 (16.75%) Security Cleared
2 48 (12.37%) SC Cleared
3 18 (4.64%) Degree
3 18 (4.64%) ITIL Certification
4 13 (3.35%) PMP
5 10 (2.58%) DV Cleared
5 10 (2.58%) PMI Certification
6 9 (2.32%) Computer Science Degree
7 8 (2.06%) ITIL Foundation Certificate
8 7 (1.80%) CISSP
8 7 (1.80%) Microsoft Certification
9 6 (1.55%) Azure Certification
10 5 (1.29%) A+ Certification
10 5 (1.29%) AWS Certification
10 5 (1.29%) BPSS Clearance
10 5 (1.29%) CISM
11 3 (0.77%) Network+ Certification
12 2 (0.52%) CESG Certified Professional
12 2 (0.52%) CIPD
12 2 (0.52%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 27 (6.96%) SLA
2 17 (4.38%) GRC
3 15 (3.87%) GDPR
4 14 (3.61%) QA
5 12 (3.09%) Accessibility
6 10 (2.58%) Cyber Essentials
7 9 (2.32%) Data Quality
7 9 (2.32%) ISO/IEC 27001
8 8 (2.06%) PMO
9 6 (1.55%) Cyber Essentials PLUS
10 5 (1.29%) NCSC
10 5 (1.29%) NIST
11 3 (0.77%) Actionable Recommendations
11 3 (0.77%) PCI DSS
11 3 (0.77%) WCAG
12 2 (0.52%) Sarbanes-Oxley
13 1 (0.26%) Basel III
13 1 (0.26%) BS7666
13 1 (0.26%) GMP
13 1 (0.26%) ISO 22301
System Software
1 46 (11.86%) Active Directory
2 15 (3.87%) VMware Infrastructure
3 8 (2.06%) VMware ESXi
4 7 (1.80%) Docker
4 7 (1.80%) Virtual Desktop
5 5 (1.29%) vSphere
6 4 (1.03%) Virtual Machines
7 2 (0.52%) Firmware
8 1 (0.26%) Hyper-V
Systems Management
1 28 (7.22%) Microsoft Intune
2 16 (4.12%) SCCM
3 11 (2.84%) Kubernetes
4 4 (1.03%) Single Sign-On
4 4 (1.03%) vCenter Server
4 4 (1.03%) WSUS
5 3 (0.77%) FortiGate
5 3 (0.77%) Jamf Pro
6 2 (0.52%) Ansible
6 2 (0.52%) Grafana
6 2 (0.52%) Kibana
6 2 (0.52%) Nessus
6 2 (0.52%) NetBackup
7 1 (0.26%) Istio
7 1 (0.26%) Opsview
7 1 (0.26%) PowerCLI
7 1 (0.26%) Prometheus
7 1 (0.26%) SCOM
7 1 (0.26%) SCOrch
Vendors
1 109 (28.09%) Microsoft
2 76 (19.59%) ServiceNow
3 20 (5.15%) VMware
4 17 (4.38%) Oracle
5 11 (2.84%) Citrix
6 10 (2.58%) Apple
6 10 (2.58%) Cisco
6 10 (2.58%) SAP
7 8 (2.06%) Nokia
8 7 (1.80%) Workday
9 6 (1.55%) Dynatrace
9 6 (1.55%) Remedy
9 6 (1.55%) Tenable
10 5 (1.29%) Bloomberg
10 5 (1.29%) BMC
10 5 (1.29%) Ericsson
11 4 (1.03%) AppDynamics
11 4 (1.03%) F5
11 4 (1.03%) NEC
11 4 (1.03%) Okta