Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 1 September 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Sep 2026
Same period 2025 Same period 2024
Rank 151 155 239
Rank change year-on-year +4 +84 -48
Contract jobs citing Service Delivery 385 239 159
As % of all contract jobs in London 1.92% 1.79% 0.98%
As % of the Processes & Methodologies category 2.15% 1.93% 1.10%
Number of daily rates quoted 242 146 104
10th Percentile £198 £266 £242
25th Percentile £400 £400 £398
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - -4.76%
75th Percentile £638 £624 £600
90th Percentile £775 £763 £688
England median daily rate £508 £450 £500
% change year-on-year +12.78% -10.00% -2.58%
Number of hourly rates quoted 18 13 5
10th Percentile £15.89 £17.98 £15.14
25th Percentile £16.70 £20.24 £18.13
Median hourly rate £19.00 £23.45 £30.00
Median % change year-on-year -18.98% -21.83% -28.57%
75th Percentile £22.00 £32.00 £32.29
90th Percentile £24.37 £41.20 £35.00
England median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -14.42%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,877 12,377 14,454
As % of all contract IT jobs advertised in London 89.04% 92.46% 88.98%
Number of daily rates quoted 11,691 8,233 9,872
10th Percentile £360 £325 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £538 £550
Median % change year-on-year +2.33% -2.27% -4.35%
75th Percentile £660 £675 £688
90th Percentile £775 £775 £800
England median daily rate £525 £510 £525
% change year-on-year +2.94% -2.86% -4.55%
Number of hourly rates quoted 288 255 194
10th Percentile £17.50 £17.00 £17.33
25th Percentile £19.98 £24.89 £22.28
Median hourly rate £35.50 £32.00 £36.00
Median % change year-on-year +10.94% -11.11% -10.00%
75th Percentile £57.50 £49.75 £54.69
90th Percentile £85.53 £63.75 £71.69
England median hourly rate £43.96 £25.15 £43.00
% change year-on-year +74.79% -41.51% +1.18%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 1 September 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 1 September 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 1 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -18 48 £499 -12.31% 76
South London -15 11 £635 +10.43% 9
East London +7 7 £750 +50.00% 18
West London -20 4 £475 -5.00% 28
North London +1 3 £450 -30.77% 2
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (5.71%) SharePoint
2 18 (4.68%) Microsoft Exchange
3 11 (2.86%) Confluence
4 1 (0.26%) Adobe Experience Manager
4 1 (0.26%) Apache
4 1 (0.26%) Apache Spark
4 1 (0.26%) Exchange Server 2013
4 1 (0.26%) JBoss
4 1 (0.26%) nginx
4 1 (0.26%) SharePoint Server
Applications
1 12 (3.12%) Microsoft Excel
2 9 (2.34%) Microsoft Office
3 2 (0.52%) Chatbot
4 1 (0.26%) Microsoft Project
4 1 (0.26%) MS Visio
Business Applications
1 6 (1.56%) Dynamics CRM
2 4 (1.04%) Oracle ERP
2 4 (1.04%) Remedy ITSM
2 4 (1.04%) SAP S/4HANA
3 3 (0.78%) Loan IQ
4 2 (0.52%) NEC Housing
4 2 (0.52%) SAP HCM
4 2 (0.52%) SAP PS
4 2 (0.52%) Sparx Enterprise Architect
5 1 (0.26%) Alphatax
5 1 (0.26%) Dynamics GP
5 1 (0.26%) SAP Payroll
5 1 (0.26%) SAP PM
Cloud Services
1 66 (17.14%) Azure
2 61 (15.84%) Microsoft 365
3 38 (9.87%) Entra ID
4 29 (7.53%) AWS
5 23 (5.97%) Power Platform
6 20 (5.19%) SaaS
7 15 (3.90%) Azure DevOps
8 11 (2.86%) PaaS
9 9 (2.34%) IaaS
9 9 (2.34%) Serverless
10 8 (2.08%) Azure Functions
10 8 (2.08%) Dynamics 365
10 8 (2.08%) OneDrive
11 7 (1.82%) Google Workspace
11 7 (1.82%) OCI
12 6 (1.56%) Power Automate
12 6 (1.56%) PowerApps
13 5 (1.30%) GitHub
14 4 (1.04%) Datadog
14 4 (1.04%) SuccessFactors
Communications & Networking
1 23 (5.97%) VPN
2 20 (5.19%) Firewall
3 15 (3.90%) DNS
4 11 (2.86%) DHCP
5 10 (2.60%) Network Security
5 10 (2.60%) Wi-Fi
6 9 (2.34%) TCP/IP
7 7 (1.82%) DMZ
7 7 (1.82%) WAN
7 7 (1.82%) Wireless
8 6 (1.56%) SAN
9 4 (1.04%) LAN
9 4 (1.04%) SD-WAN
9 4 (1.04%) SSL
9 4 (1.04%) VLAN
10 3 (0.78%) Cisco IPT
11 2 (0.52%) Intrusion Detection
11 2 (0.52%) MPLS
11 2 (0.52%) SSH
12 1 (0.26%) Internet
Database & Business Intelligence
1 15 (3.90%) Power BI
2 11 (2.86%) SQL Server
3 4 (1.04%) Data Warehouse
3 4 (1.04%) MySQL
3 4 (1.04%) Oracle Reports
4 3 (0.78%) PostgreSQL
5 2 (0.52%) Azure SQL Database
5 2 (0.52%) Big Data
5 2 (0.52%) GIS
5 2 (0.52%) MongoDB
5 2 (0.52%) Oracle BI Publisher
5 2 (0.52%) SQL Server Integration Services
6 1 (0.26%) Apache Cassandra
6 1 (0.26%) Elasticsearch
6 1 (0.26%) Flink
6 1 (0.26%) InfluxDB
6 1 (0.26%) NoSQL
6 1 (0.26%) Relational Database
6 1 (0.26%) Sybase ASE
6 1 (0.26%) TimescaleDB
Development Applications
1 19 (4.94%) JIRA
2 5 (1.30%) Git
3 4 (1.04%) Chocolatey
4 3 (0.78%) Eclipse
4 3 (0.78%) GitLab
4 3 (0.78%) ScriptRunner
5 2 (0.52%) Jenkins
6 1 (0.26%) Atlassian Bamboo
6 1 (0.26%) Bitbucket
6 1 (0.26%) Maven
6 1 (0.26%) Robot Framework
6 1 (0.26%) SQL Server Management Studio (SSMS)
General
1 137 (35.58%) Social Skills
2 77 (20.00%) Public Sector
3 70 (18.18%) Finance
4 69 (17.92%) Analytical Skills
5 28 (7.27%) Banking
6 26 (6.75%) Local Government
7 23 (5.97%) Organisational Skills
8 14 (3.64%) Legal
9 11 (2.86%) Telecoms
10 9 (2.34%) Front Office
10 9 (2.34%) Inclusion and Diversity
11 8 (2.08%) Retail
12 7 (1.82%) Influencing Skills
12 7 (1.82%) Investment Banking
12 7 (1.82%) Law
13 5 (1.30%) Police
14 4 (1.04%) Military
15 3 (0.78%) Billing
15 3 (0.78%) Corporate Banking
15 3 (0.78%) Financial Institution
Job Titles
1 39 (10.13%) Analyst
2 34 (8.83%) Lead
2 34 (8.83%) Senior
3 31 (8.05%) Delivery Manager
3 31 (8.05%) Service Manager
4 24 (6.23%) Architect
5 22 (5.71%) Consultant
6 20 (5.19%) IT Manager
6 20 (5.19%) Support Engineer
7 18 (4.68%) Service Delivery Manager
8 16 (4.16%) IT Support
9 15 (3.90%) Administrator
9 15 (3.90%) Project Manager
10 12 (3.12%) Developer
10 12 (3.12%) Operations Manager
11 10 (2.60%) Infrastructure Engineer
11 10 (2.60%) IT Engineer
11 10 (2.60%) IT Support Engineer
12 9 (2.34%) IT Analyst
12 9 (2.34%) Solutions Architect
Libraries, Frameworks & Software Standards
1 22 (5.71%) REST
2 13 (3.38%) Terraform
3 6 (1.56%) Oracle Fusion
3 6 (1.56%) SOAP
3 6 (1.56%) Web Services
4 5 (1.30%) CSS
4 5 (1.30%) XML
5 4 (1.04%) AngularJS
5 4 (1.04%) HTML
6 3 (0.78%) .NET
6 3 (0.78%) Microsoft Graph
6 3 (0.78%) Middleware
7 2 (0.52%) 802.1X
7 2 (0.52%) Jakarta EE
7 2 (0.52%) JSON
7 2 (0.52%) Kafka
7 2 (0.52%) XSLT
8 1 (0.26%) Bootstrap
8 1 (0.26%) GraphQL
8 1 (0.26%) Sass
Miscellaneous
1 54 (14.03%) Onboarding
2 15 (3.90%) Product Ownership
3 14 (3.64%) CMDB
4 13 (3.38%) Management Information System
5 9 (2.34%) Cloud Native
6 8 (2.08%) Enterprise Software
6 8 (2.08%) Video Conferencing
7 7 (1.82%) Data Centre
7 7 (1.82%) Virtual Team
8 6 (1.56%) Cyber Threat
9 5 (1.30%) Data Protection Act
9 5 (1.30%) Hybrid Cloud
9 5 (1.30%) NHS
9 5 (1.30%) Security Operations Centre
10 4 (1.04%) Analytical Mindset
10 4 (1.04%) Client/Server
10 4 (1.04%) Freedom of Information
10 4 (1.04%) Public Cloud
11 3 (0.78%) Low-Code
11 3 (0.78%) Self-Motivation
Operating Systems
1 69 (17.92%) Windows
2 16 (4.16%) Mac OS
3 11 (2.86%) Linux
4 10 (2.60%) Windows 10
5 9 (2.34%) Windows Server
6 6 (1.56%) Android
6 6 (1.56%) Apple iOS
7 4 (1.04%) Unix
8 3 (0.78%) Red Hat Enterprise Linux
9 2 (0.52%) Solaris
9 2 (0.52%) VMS
9 2 (0.52%) Windows Server 2019
10 1 (0.26%) AIX
10 1 (0.26%) OpenVMS
10 1 (0.26%) Rocky
10 1 (0.26%) SUSE
10 1 (0.26%) Windows 7
10 1 (0.26%) Windows Server 2008
10 1 (0.26%) Windows Server 2012
10 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 126 (32.73%) Continuous Improvement
2 124 (32.21%) ITIL
3 109 (28.31%) Stakeholder Management
4 100 (25.97%) Service Management
5 93 (24.16%) Problem-Solving
6 90 (23.38%) ITSM
7 88 (22.86%) Agile
8 56 (14.55%) Change Management
8 56 (14.55%) Stakeholder Engagement
9 52 (13.51%) AI
10 47 (12.21%) Decision-Making
11 40 (10.39%) DevOps
12 38 (9.87%) Analytics
13 34 (8.83%) Migration
13 34 (8.83%) Project Delivery
13 34 (8.83%) Roadmaps
14 32 (8.31%) Incident Management
15 31 (8.05%) Cybersecurity
16 30 (7.79%) User Experience
17 27 (7.01%) Process Improvement
Programming Languages
1 21 (5.45%) SQL
2 18 (4.68%) PowerShell
3 15 (3.90%) Python
4 13 (3.38%) JavaScript
5 6 (1.56%) C#
5 6 (1.56%) Groovy
5 6 (1.56%) Java
6 3 (0.78%) Bash
6 3 (0.78%) Shell Script
7 2 (0.52%) Bicep
8 1 (0.26%) ActionScript
8 1 (0.26%) ActionScript 2.0
8 1 (0.26%) C++
8 1 (0.26%) Kotlin
8 1 (0.26%) Perl
8 1 (0.26%) T-SQL
8 1 (0.26%) VB.NET
8 1 (0.26%) VBA
Qualifications
1 58 (15.06%) Security Cleared
2 44 (11.43%) SC Cleared
3 21 (5.45%) Degree
4 16 (4.16%) ITIL Certification
5 14 (3.64%) PMP
6 12 (3.12%) Microsoft Certification
7 11 (2.86%) Computer Science Degree
7 11 (2.86%) DV Cleared
8 10 (2.60%) CISSP
9 9 (2.34%) PMI Certification
10 8 (2.08%) ITIL Foundation Certificate
11 7 (1.82%) Azure Certification
12 5 (1.30%) A+ Certification
12 5 (1.30%) CISA
12 5 (1.30%) CISM
12 5 (1.30%) OSCP
12 5 (1.30%) SANS
13 4 (1.04%) AWS Certification
14 3 (0.78%) BPSS Clearance
14 3 (0.78%) Network+ Certification
Quality Assurance & Compliance
1 31 (8.05%) SLA
2 20 (5.19%) GRC
3 18 (4.68%) GDPR
4 16 (4.16%) QA
5 12 (3.12%) Data Quality
6 11 (2.86%) Accessibility
6 11 (2.86%) Cyber Essentials
7 9 (2.34%) ISO/IEC 27001
8 8 (2.08%) PMO
9 6 (1.56%) Cyber Essentials PLUS
9 6 (1.56%) NCSC
10 4 (1.04%) NIST
10 4 (1.04%) PCI DSS
11 3 (0.78%) Actionable Recommendations
11 3 (0.78%) WCAG
12 1 (0.26%) Basel III
12 1 (0.26%) BS7666
12 1 (0.26%) GMP
12 1 (0.26%) ISO 22301
System Software
1 47 (12.21%) Active Directory
2 13 (3.38%) VMware Infrastructure
3 6 (1.56%) VMware ESXi
4 5 (1.30%) Docker
4 5 (1.30%) Virtual Desktop
5 3 (0.78%) Virtual Machines
6 2 (0.52%) vSphere
7 1 (0.26%) Hyper-V
7 1 (0.26%) VMware NSX
Systems Management
1 26 (6.75%) Microsoft Intune
2 16 (4.16%) SCCM
3 8 (2.08%) Kubernetes
4 6 (1.56%) WSUS
5 4 (1.04%) Single Sign-On
5 4 (1.04%) vCenter Server
6 3 (0.78%) Ansible
6 3 (0.78%) FortiGate
6 3 (0.78%) Jamf Pro
7 2 (0.52%) Grafana
7 2 (0.52%) Nessus
7 2 (0.52%) NetBackup
7 2 (0.52%) Prometheus
8 1 (0.26%) Amdocs OSS
8 1 (0.26%) Istio
8 1 (0.26%) Kibana
8 1 (0.26%) Opsview
8 1 (0.26%) PowerCLI
8 1 (0.26%) SCOM
8 1 (0.26%) SCOrch
Vendors
1 102 (26.49%) Microsoft
2 79 (20.52%) ServiceNow
3 18 (4.68%) Oracle
4 17 (4.42%) VMware
5 12 (3.12%) Citrix
6 11 (2.86%) SAP
7 10 (2.60%) Apple
8 8 (2.08%) Salesforce
9 7 (1.82%) Workday
10 6 (1.56%) Bloomberg
10 6 (1.56%) Cisco
10 6 (1.56%) Dynatrace
10 6 (1.56%) NEC
10 6 (1.56%) Tenable
11 5 (1.30%) Atlassian
11 5 (1.30%) ION Trading
11 5 (1.30%) Remedy
11 5 (1.30%) Reuters
12 4 (1.04%) BMC
12 4 (1.04%) Zscaler