Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 15 July 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Jul 2026
Same period 2025 Same period 2024
Rank 156 159 217
Rank change year-on-year +3 +58 -9
Contract jobs citing Service Delivery 347 237 189
As % of all contract jobs in London 1.76% 1.75% 1.09%
As % of the Processes & Methodologies category 1.98% 1.90% 1.22%
Number of daily rates quoted 227 148 142
10th Percentile £212 £263 £200
25th Percentile £406 £400 £350
Median daily rate (50th Percentile) £515 £500 £500
Median % change year-on-year +3.00% - -
75th Percentile £638 £615 £609
90th Percentile £775 £738 £688
England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -4.76%
Number of hourly rates quoted 15 19 9
10th Percentile £16.70 £17.98 £15.90
25th Percentile £17.60 £20.12 £16.25
Median hourly rate £22.00 £25.15 £16.86
Median % change year-on-year -12.52% +49.17% -55.88%
75th Percentile £29.29 £30.04 £23.75
90th Percentile £55.73 £36.55 £30.46
England median hourly rate £17.87 £17.23 £15.51
% change year-on-year +3.74% +11.06% -9.51%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,566 12,468 15,436
As % of all contract IT jobs advertised in London 88.96% 92.16% 88.71%
Number of daily rates quoted 11,659 8,340 10,970
10th Percentile £360 £331 £350
25th Percentile £444 £425 £450
Median daily rate (50th Percentile) £538 £550 £550
Median % change year-on-year -2.18% - -4.35%
75th Percentile £650 £675 £675
90th Percentile £763 £788 £800
England median daily rate £525 £513 £525
% change year-on-year +2.44% -2.38% -4.55%
Number of hourly rates quoted 272 235 285
10th Percentile £17.60 £16.50 £16.24
25th Percentile £22.16 £24.66 £20.22
Median hourly rate £36.25 £32.50 £30.16
Median % change year-on-year +11.54% +7.76% -27.33%
75th Percentile £58.75 £50.50 £50.00
90th Percentile £81.25 £63.55 £69.20
England median hourly rate £47.50 £25.15 £38.12
% change year-on-year +88.87% -34.02% -6.09%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 15 July 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 15 July 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 15 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -25 33 £488 -20.41% 21
South London -11 10 £570 +3.64% 7
East London +7 7 £750 +50.00% 6
West London -15 7 £525 +50.00% 8
North London 0 3 £450 - 2
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.76%) Microsoft Exchange
2 18 (5.19%) SharePoint
3 16 (4.61%) Confluence
4 4 (1.15%) Adobe Experience Manager
5 2 (0.58%) Apache Spark
6 1 (0.29%) SharePoint Server
Applications
1 9 (2.59%) Microsoft Excel
2 8 (2.31%) Microsoft Office
3 2 (0.58%) MS Visio
3 2 (0.58%) Spreadsheet
4 1 (0.29%) Chatbot
4 1 (0.29%) Microsoft PowerPoint
4 1 (0.29%) Microsoft Project
Business Applications
1 6 (1.73%) Dynamics CRM
2 5 (1.44%) Remedy ITSM
3 4 (1.15%) Oracle ERP
4 3 (0.86%) SAP S/4HANA
5 2 (0.58%) NEC Housing
5 2 (0.58%) SAP HCM
5 2 (0.58%) SAP PS
6 1 (0.29%) Alphatax
6 1 (0.29%) Dynamics GP
6 1 (0.29%) SAP Payroll
6 1 (0.29%) SAP PM
6 1 (0.29%) Sparx Enterprise Architect
Cloud Services
1 57 (16.43%) Azure
2 51 (14.70%) Microsoft 365
3 28 (8.07%) Entra ID
4 27 (7.78%) AWS
5 20 (5.76%) Power Platform
6 12 (3.46%) SaaS
7 10 (2.88%) Azure DevOps
8 9 (2.59%) OCI
8 9 (2.59%) PaaS
9 7 (2.02%) Dynamics 365
9 7 (2.02%) IaaS
10 6 (1.73%) GCP
10 6 (1.73%) Google Workspace
10 6 (1.73%) OneDrive
11 5 (1.44%) Serverless
11 5 (1.44%) Virtual Private Cloud
12 4 (1.15%) Azure Functions
12 4 (1.15%) Power Automate
12 4 (1.15%) SuccessFactors
13 3 (0.86%) GitHub
Communications & Networking
1 18 (5.19%) Firewall
1 18 (5.19%) VPN
2 9 (2.59%) Network Security
3 8 (2.31%) DMZ
3 8 (2.31%) DNS
3 8 (2.31%) TCP/IP
4 7 (2.02%) Wireless
5 6 (1.73%) DHCP
5 6 (1.73%) WAN
6 5 (1.44%) Wi-Fi
7 4 (1.15%) LAN
7 4 (1.15%) SAN
8 3 (0.86%) SD-WAN
9 2 (0.58%) Intrusion Detection
9 2 (0.58%) MPLS
9 2 (0.58%) NaaS
10 1 (0.29%) 3GPP
10 1 (0.29%) Internet
10 1 (0.29%) VLAN
10 1 (0.29%) VoIP
Database & Business Intelligence
1 12 (3.46%) Power BI
2 8 (2.31%) SQL Server
3 6 (1.73%) MySQL
4 4 (1.15%) Oracle Reports
5 2 (0.58%) Amazon RDS
5 2 (0.58%) Apache Cassandra
5 2 (0.58%) Azure SQL Database
5 2 (0.58%) Big Data
5 2 (0.58%) Data Warehouse
5 2 (0.58%) Elasticsearch
5 2 (0.58%) Flink
5 2 (0.58%) Geospatial Data
5 2 (0.58%) GIS
5 2 (0.58%) InfluxDB
5 2 (0.58%) MongoDB
5 2 (0.58%) NoSQL
5 2 (0.58%) Oracle BI Publisher
5 2 (0.58%) PostgreSQL
5 2 (0.58%) SQL Server Integration Services
5 2 (0.58%) TimescaleDB
Development Applications
1 26 (7.49%) JIRA
2 6 (1.73%) Git
3 4 (1.15%) Maven
4 3 (0.86%) Eclipse
4 3 (0.86%) ScriptRunner
5 2 (0.58%) Robot Framework
6 1 (0.29%) Chocolatey
6 1 (0.29%) Cucumber
6 1 (0.29%) Cypress.io
6 1 (0.29%) GitLab
6 1 (0.29%) Jenkins
6 1 (0.29%) Selenium
6 1 (0.29%) SQL Server Management Studio (SSMS)
6 1 (0.29%) TestRail
General
1 127 (36.60%) Social Skills
2 78 (22.48%) Finance
3 69 (19.88%) Public Sector
4 58 (16.71%) Analytical Skills
5 26 (7.49%) Local Government
6 20 (5.76%) Banking
7 18 (5.19%) Legal
7 18 (5.19%) Organisational Skills
8 10 (2.88%) Investment Banking
9 9 (2.59%) Telecoms
10 8 (2.31%) Retail
11 7 (2.02%) Documentation Skills
11 7 (2.02%) Front Office
11 7 (2.02%) Law
11 7 (2.02%) Presentation Skills
12 6 (1.73%) Police
13 5 (1.44%) Inclusion and Diversity
14 4 (1.15%) Billing
14 4 (1.15%) Manufacturing
15 3 (0.86%) Back Office
Job Titles
1 42 (12.10%) Delivery Manager
2 35 (10.09%) Lead
2 35 (10.09%) Service Manager
3 34 (9.80%) Senior
4 32 (9.22%) Analyst
5 28 (8.07%) Architect
6 26 (7.49%) Service Delivery Manager
7 23 (6.63%) IT Manager
8 21 (6.05%) Consultant
9 19 (5.48%) Support Engineer
10 18 (5.19%) Project Manager
11 16 (4.61%) IT Support
12 12 (3.46%) Administrator
12 12 (3.46%) Operations Manager
13 10 (2.88%) Developer
13 10 (2.88%) IT Engineer
13 10 (2.88%) IT Support Engineer
14 9 (2.59%) Business Analyst
14 9 (2.59%) IT Services Manager
14 9 (2.59%) Senior Consultant
Libraries, Frameworks & Software Standards
1 22 (6.34%) REST
2 9 (2.59%) Oracle Fusion
2 9 (2.59%) Web Services
3 7 (2.02%) AngularJS
3 7 (2.02%) CSS
4 6 (1.73%) Middleware
4 6 (1.73%) SOAP
4 6 (1.73%) Spring
5 5 (1.44%) XML
6 4 (1.15%) Bootstrap
6 4 (1.15%) J2EE
6 4 (1.15%) jQuery
6 4 (1.15%) Sass
6 4 (1.15%) Spring MVC
7 3 (0.86%) .NET
7 3 (0.86%) HTML
7 3 (0.86%) Microsoft Graph
8 2 (0.58%) .NET Framework
8 2 (0.58%) JMS
8 2 (0.58%) XSLT
Miscellaneous
1 37 (10.66%) Onboarding
2 15 (4.32%) Product Ownership
3 14 (4.03%) CMDB
4 10 (2.88%) Cloud Native
4 10 (2.88%) Management Information System
5 8 (2.31%) Data Centre
5 8 (2.31%) Video Conferencing
5 8 (2.31%) Virtual Team
6 7 (2.02%) Enterprise Software
7 6 (1.73%) Data Protection Act
7 6 (1.73%) Freedom of Information
7 6 (1.73%) Security Operations Centre
7 6 (1.73%) Self-Motivation
8 5 (1.44%) NHS
9 4 (1.15%) Client/Server
9 4 (1.15%) Legacy Systems
10 3 (0.86%) Data Structures
10 3 (0.86%) Distributed Systems
10 3 (0.86%) Life Science
10 3 (0.86%) Security Posture
Operating Systems
1 56 (16.14%) Windows
2 14 (4.03%) Mac OS
3 13 (3.75%) Linux
4 10 (2.88%) Windows 10
5 8 (2.31%) Windows Server
6 7 (2.02%) Unix
7 6 (1.73%) Android
8 5 (1.44%) Apple iOS
9 3 (0.86%) Red Hat Enterprise Linux
10 2 (0.58%) Solaris
10 2 (0.58%) Windows Server 2016
10 2 (0.58%) Windows Server 2019
11 1 (0.29%) AIX
11 1 (0.29%) Oracle Linux
11 1 (0.29%) Rocky
11 1 (0.29%) SUSE
11 1 (0.29%) VMS
11 1 (0.29%) Windows Server 2012
Processes & Methodologies
1 108 (31.12%) Continuous Improvement
2 101 (29.11%) ITIL
3 93 (26.80%) Stakeholder Management
4 81 (23.34%) Agile
5 78 (22.48%) Problem-Solving
6 73 (21.04%) Service Management
7 71 (20.46%) ITSM
8 52 (14.99%) Stakeholder Engagement
9 41 (11.82%) Change Management
10 38 (10.95%) AI
10 38 (10.95%) Project Management
11 35 (10.09%) Migration
11 35 (10.09%) Roadmaps
12 30 (8.65%) DevOps
12 30 (8.65%) Project Delivery
13 28 (8.07%) Analytics
13 28 (8.07%) Incident Management
14 26 (7.49%) Asset Management
15 25 (7.20%) Decision-Making
15 25 (7.20%) Technical Leadership
Programming Languages
1 21 (6.05%) SQL
2 17 (4.90%) JavaScript
2 17 (4.90%) PowerShell
3 14 (4.03%) Python
4 12 (3.46%) Java
5 5 (1.44%) Groovy
6 3 (0.86%) C#
7 2 (0.58%) C++
7 2 (0.58%) Kotlin
7 2 (0.58%) Shell Script
8 1 (0.29%) Bash
8 1 (0.29%) T-SQL
8 1 (0.29%) VB.NET
8 1 (0.29%) VBA
Qualifications
1 59 (17.00%) Security Cleared
2 48 (13.83%) SC Cleared
3 23 (6.63%) Degree
4 14 (4.03%) DV Cleared
5 13 (3.75%) ITIL Certification
5 13 (3.75%) PMP
6 10 (2.88%) CISSP
6 10 (2.88%) Microsoft Certification
7 9 (2.59%) PMI Certification
8 8 (2.31%) Azure Certification
9 7 (2.02%) ITIL Foundation Certificate
10 6 (1.73%) Master's Degree
11 5 (1.44%) CISA
11 5 (1.44%) CISM
11 5 (1.44%) Computer Science Degree
11 5 (1.44%) OSCP
11 5 (1.44%) SANS
12 4 (1.15%) AWS Certification
12 4 (1.15%) TOGAF Certification
13 3 (0.86%) A+ Certification
Quality Assurance & Compliance
1 29 (8.36%) SLA
2 16 (4.61%) GDPR
2 16 (4.61%) GRC
3 14 (4.03%) QA
4 10 (2.88%) Cyber Essentials
4 10 (2.88%) Data Quality
5 9 (2.59%) PMO
6 8 (2.31%) ISO/IEC 27001
6 8 (2.31%) NCSC
7 5 (1.44%) Cyber Essentials PLUS
8 4 (1.15%) Accessibility
8 4 (1.15%) NIST
8 4 (1.15%) PCI DSS
9 2 (0.58%) WCAG
10 1 (0.29%) BS7666
System Software
1 39 (11.24%) Active Directory
2 6 (1.73%) VMware Infrastructure
3 2 (0.58%) Docker
3 2 (0.58%) VMware ESXi
4 1 (0.29%) Microsoft Virtual Server
4 1 (0.29%) Virtual Machines
4 1 (0.29%) Virtual Servers
4 1 (0.29%) VMware NSX
4 1 (0.29%) vSphere
4 1 (0.29%) XenDesktop
Systems Management
1 22 (6.34%) Microsoft Intune
2 15 (4.32%) SCCM
3 8 (2.31%) Terraform
4 6 (1.73%) WSUS
5 4 (1.15%) Ansible
5 4 (1.15%) FortiGate
5 4 (1.15%) Kubernetes
6 3 (0.86%) Grafana
6 3 (0.86%) Prometheus
7 2 (0.58%) Amdocs OSS
7 2 (0.58%) Jamf Pro
7 2 (0.58%) Nessus
7 2 (0.58%) vCenter Server
8 1 (0.29%) HP ALM
8 1 (0.29%) NetBackup
8 1 (0.29%) Opsview
8 1 (0.29%) WMI
Vendors
1 77 (22.19%) Microsoft
2 68 (19.60%) ServiceNow
3 24 (6.92%) Oracle
4 12 (3.46%) Citrix
4 12 (3.46%) SAP
5 8 (2.31%) Apple
5 8 (2.31%) Bloomberg
5 8 (2.31%) Salesforce
5 8 (2.31%) VMware
5 8 (2.31%) Workday
6 7 (2.02%) Reuters
7 6 (1.73%) ION Trading
7 6 (1.73%) NEC
8 5 (1.44%) Cisco
8 5 (1.44%) Remedy
8 5 (1.44%) Zscaler
9 4 (1.15%) Atlassian
9 4 (1.15%) BMC
9 4 (1.15%) Dynatrace
10 3 (0.86%) Guidewire