Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 15 August 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Aug 2026
Same period 2025 Same period 2024
Rank 143 154 236
Rank change year-on-year +11 +82 -43
Contract jobs citing Service Delivery 385 241 154
As % of all contract jobs in London 1.91% 1.78% 0.95%
As % of the Processes & Methodologies category 2.14% 1.93% 1.07%
Number of daily rates quoted 244 147 109
10th Percentile £206 £267 £216
25th Percentile £400 £400 £363
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - -2.20%
75th Percentile £650 £630 £613
90th Percentile £775 £758 £688
England median daily rate £505 £450 £500
% change year-on-year +12.22% -10.00% -2.63%
Number of hourly rates quoted 20 15 9
10th Percentile £15.89 £17.98 £14.21
25th Percentile £16.70 £20.24 £16.25
Median hourly rate £19.00 £25.15 £16.86
Median % change year-on-year -24.45% +49.17% -10.94%
75th Percentile £22.21 £31.50 £30.00
90th Percentile £68.43 £39.65 £33.19
England median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -9.83%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 18,004 12,485 14,383
As % of all contract IT jobs advertised in London 89.17% 92.37% 88.85%
Number of daily rates quoted 11,831 8,318 10,069
10th Percentile £363 £325 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £540 £550
Median % change year-on-year +1.85% -1.82% -4.35%
75th Percentile £661 £675 £688
90th Percentile £775 £775 £800
England median daily rate £525 £513 £525
% change year-on-year +2.44% -2.38% -4.55%
Number of hourly rates quoted 284 253 197
10th Percentile £17.10 £16.50 £16.99
25th Percentile £19.50 £24.66 £22.00
Median hourly rate £35.50 £29.50 £35.00
Median % change year-on-year +20.34% -15.71% -13.04%
75th Percentile £57.13 £48.75 £53.75
90th Percentile £81.25 £63.75 £71.50
England median hourly rate £43.96 £25.15 £43.00
% change year-on-year +74.79% -41.51% +3.61%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 15 August 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 15 August 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 15 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -23 43 £498 -17.08% 45
South London -4 11 £635 +15.45% 15
East London +5 7 £750 +50.00% 7
West London -21 4 £475 -5.00% 19
North London -1 3 £450 -30.77% 5
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (5.71%) SharePoint
2 19 (4.94%) Microsoft Exchange
3 11 (2.86%) Confluence
4 3 (0.78%) Adobe Experience Manager
5 2 (0.52%) Apache Spark
6 1 (0.26%) Apache
6 1 (0.26%) Exchange Server 2013
6 1 (0.26%) JBoss
6 1 (0.26%) SharePoint Server
Applications
1 10 (2.60%) Microsoft Excel
2 8 (2.08%) Microsoft Office
3 1 (0.26%) Chatbot
3 1 (0.26%) Microsoft Project
3 1 (0.26%) MS Visio
Business Applications
1 6 (1.56%) Dynamics CRM
2 4 (1.04%) Oracle ERP
2 4 (1.04%) Remedy ITSM
3 3 (0.78%) SAP S/4HANA
4 2 (0.52%) Loan IQ
4 2 (0.52%) NEC Housing
4 2 (0.52%) SAP HCM
4 2 (0.52%) SAP PS
4 2 (0.52%) Sparx Enterprise Architect
5 1 (0.26%) Alphatax
5 1 (0.26%) Dynamics GP
5 1 (0.26%) SAP Payroll
5 1 (0.26%) SAP PM
Cloud Services
1 70 (18.18%) Azure
2 64 (16.62%) Microsoft 365
3 39 (10.13%) Entra ID
4 32 (8.31%) AWS
5 20 (5.19%) Power Platform
6 19 (4.94%) SaaS
7 16 (4.16%) Azure DevOps
8 12 (3.12%) PaaS
9 10 (2.60%) IaaS
10 9 (2.34%) OneDrive
10 9 (2.34%) Serverless
11 8 (2.08%) Azure Functions
12 7 (1.82%) Dynamics 365
12 7 (1.82%) Google Workspace
12 7 (1.82%) OCI
13 6 (1.56%) GCP
13 6 (1.56%) Power Automate
14 5 (1.30%) GitHub
14 5 (1.30%) PowerApps
15 4 (1.04%) Azure Logic Apps
Communications & Networking
1 23 (5.97%) VPN
2 21 (5.45%) Firewall
3 15 (3.90%) DNS
4 11 (2.86%) DHCP
5 10 (2.60%) Network Security
5 10 (2.60%) Wi-Fi
6 9 (2.34%) TCP/IP
7 8 (2.08%) Wireless
8 7 (1.82%) DMZ
8 7 (1.82%) WAN
9 6 (1.56%) SAN
10 4 (1.04%) SD-WAN
10 4 (1.04%) SSL
10 4 (1.04%) VLAN
11 3 (0.78%) LAN
12 2 (0.52%) Intrusion Detection
12 2 (0.52%) MPLS
12 2 (0.52%) NaaS
12 2 (0.52%) SSH
13 1 (0.26%) F5 BIG-IP LTM
Database & Business Intelligence
1 13 (3.38%) Power BI
2 10 (2.60%) SQL Server
3 7 (1.82%) MySQL
4 4 (1.04%) Oracle Reports
5 3 (0.78%) Data Warehouse
5 3 (0.78%) MongoDB
5 3 (0.78%) PostgreSQL
6 2 (0.52%) Apache Cassandra
6 2 (0.52%) Azure SQL Database
6 2 (0.52%) Big Data
6 2 (0.52%) Elasticsearch
6 2 (0.52%) Flink
6 2 (0.52%) GIS
6 2 (0.52%) InfluxDB
6 2 (0.52%) NoSQL
6 2 (0.52%) Oracle BI Publisher
6 2 (0.52%) TimescaleDB
7 1 (0.26%) Enterprise Data Warehouse
7 1 (0.26%) Relational Database
7 1 (0.26%) SQL Server Reporting Services
Development Applications
1 24 (6.23%) JIRA
2 5 (1.30%) Git
3 4 (1.04%) Chocolatey
4 3 (0.78%) Eclipse
4 3 (0.78%) Maven
4 3 (0.78%) ScriptRunner
5 2 (0.52%) GitLab
5 2 (0.52%) Robot Framework
6 1 (0.26%) Atlassian Bamboo
6 1 (0.26%) Bitbucket
6 1 (0.26%) Jenkins
6 1 (0.26%) SQL Server Management Studio (SSMS)
General
1 141 (36.62%) Social Skills
2 80 (20.78%) Public Sector
3 78 (20.26%) Finance
4 66 (17.14%) Analytical Skills
5 29 (7.53%) Local Government
6 25 (6.49%) Banking
7 24 (6.23%) Organisational Skills
8 17 (4.42%) Legal
9 11 (2.86%) Telecoms
10 10 (2.60%) Retail
11 9 (2.34%) Inclusion and Diversity
12 8 (2.08%) Front Office
12 8 (2.08%) Investment Banking
13 7 (1.82%) Law
14 6 (1.56%) Influencing Skills
15 5 (1.30%) Documentation Skills
15 5 (1.30%) Police
16 4 (1.04%) Billing
16 4 (1.04%) Military
17 3 (0.78%) Manufacturing
Job Titles
1 38 (9.87%) Lead
2 37 (9.61%) Analyst
3 35 (9.09%) Delivery Manager
4 32 (8.31%) Senior
4 32 (8.31%) Service Manager
5 28 (7.27%) Architect
6 23 (5.97%) Consultant
7 21 (5.45%) Service Delivery Manager
8 20 (5.19%) IT Manager
8 20 (5.19%) Support Engineer
9 17 (4.42%) IT Support
10 16 (4.16%) Project Manager
11 15 (3.90%) Administrator
12 12 (3.12%) Developer
13 11 (2.86%) Operations Manager
14 10 (2.60%) Infrastructure Engineer
14 10 (2.60%) IT Engineer
14 10 (2.60%) IT Support Engineer
14 10 (2.60%) Solutions Architect
15 9 (2.34%) IT Analyst
Libraries, Frameworks & Software Standards
1 24 (6.23%) REST
2 8 (2.08%) Web Services
3 7 (1.82%) CSS
4 6 (1.56%) AngularJS
4 6 (1.56%) Oracle Fusion
4 6 (1.56%) SOAP
5 5 (1.30%) XML
6 4 (1.04%) HTML
6 4 (1.04%) Jakarta EE
7 3 (0.78%) Bootstrap
7 3 (0.78%) jQuery
7 3 (0.78%) Kafka
7 3 (0.78%) Microsoft Graph
7 3 (0.78%) Middleware
7 3 (0.78%) Sass
7 3 (0.78%) Spring
7 3 (0.78%) Spring MVC
8 2 (0.52%) 802.1X
8 2 (0.52%) OpenAPI
8 2 (0.52%) Swagger
Miscellaneous
1 55 (14.29%) Onboarding
2 14 (3.64%) CMDB
3 12 (3.12%) Cloud Native
3 12 (3.12%) Product Ownership
4 11 (2.86%) Management Information System
5 8 (2.08%) Video Conferencing
5 8 (2.08%) Virtual Team
6 7 (1.82%) Enterprise Software
7 6 (1.56%) Cyber Threat
7 6 (1.56%) Data Centre
7 6 (1.56%) Data Protection Act
8 5 (1.30%) Hybrid Cloud
8 5 (1.30%) NHS
8 5 (1.30%) Security Operations Centre
9 4 (1.04%) Analytical Mindset
9 4 (1.04%) Client/Server
9 4 (1.04%) Freedom of Information
10 3 (0.78%) Legacy Systems
10 3 (0.78%) Security Posture
10 3 (0.78%) Self-Motivation
Operating Systems
1 71 (18.44%) Windows
2 17 (4.42%) Mac OS
3 12 (3.12%) Windows 10
4 11 (2.86%) Linux
5 8 (2.08%) Windows Server
6 7 (1.82%) Android
7 6 (1.56%) Apple iOS
7 6 (1.56%) Unix
8 3 (0.78%) Red Hat Enterprise Linux
9 2 (0.52%) Solaris
9 2 (0.52%) VMS
9 2 (0.52%) Windows Server 2019
10 1 (0.26%) AIX
10 1 (0.26%) OpenVMS
10 1 (0.26%) Rocky
10 1 (0.26%) SUSE
10 1 (0.26%) Windows 7
10 1 (0.26%) Windows Server 2008
10 1 (0.26%) Windows Server 2012
10 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 124 (32.21%) Continuous Improvement
2 120 (31.17%) ITIL
3 105 (27.27%) Stakeholder Management
4 96 (24.94%) Service Management
5 91 (23.64%) Agile
5 91 (23.64%) Problem-Solving
6 86 (22.34%) ITSM
7 59 (15.32%) Stakeholder Engagement
8 56 (14.55%) Change Management
9 50 (12.99%) AI
10 42 (10.91%) DevOps
11 37 (9.61%) Decision-Making
11 37 (9.61%) Migration
11 37 (9.61%) Roadmaps
12 34 (8.83%) Analytics
13 33 (8.57%) Project Delivery
14 29 (7.53%) Cybersecurity
15 28 (7.27%) Incident Management
15 28 (7.27%) Project Management
16 26 (6.75%) Workflow
Programming Languages
1 21 (5.45%) SQL
2 18 (4.68%) PowerShell
3 16 (4.16%) Python
4 15 (3.90%) JavaScript
5 9 (2.34%) Java
6 5 (1.30%) Groovy
7 4 (1.04%) C#
8 3 (0.78%) Bash
8 3 (0.78%) Shell Script
9 2 (0.52%) C++
9 2 (0.52%) Kotlin
10 1 (0.26%) ActionScript
10 1 (0.26%) ActionScript 2.0
10 1 (0.26%) Bicep
10 1 (0.26%) Perl
10 1 (0.26%) T-SQL
10 1 (0.26%) VB.NET
10 1 (0.26%) VBA
Qualifications
1 57 (14.81%) Security Cleared
2 43 (11.17%) SC Cleared
3 22 (5.71%) Degree
4 13 (3.38%) ITIL Certification
4 13 (3.38%) PMP
5 11 (2.86%) Computer Science Degree
5 11 (2.86%) DV Cleared
5 11 (2.86%) Microsoft Certification
6 9 (2.34%) Azure Certification
6 9 (2.34%) CISSP
6 9 (2.34%) PMI Certification
7 8 (2.08%) ITIL Foundation Certificate
8 5 (1.30%) A+ Certification
8 5 (1.30%) CISA
8 5 (1.30%) OSCP
8 5 (1.30%) SANS
9 4 (1.04%) AWS Certification
9 4 (1.04%) CISM
10 3 (0.78%) BPSS Clearance
10 3 (0.78%) TOGAF Certification
Quality Assurance & Compliance
1 32 (8.31%) SLA
2 16 (4.16%) GDPR
2 16 (4.16%) GRC
3 15 (3.90%) QA
4 12 (3.12%) Data Quality
5 11 (2.86%) Accessibility
5 11 (2.86%) Cyber Essentials
6 10 (2.60%) PMO
7 8 (2.08%) ISO/IEC 27001
8 7 (1.82%) NCSC
9 6 (1.56%) Cyber Essentials PLUS
10 4 (1.04%) PCI DSS
11 3 (0.78%) NIST
11 3 (0.78%) WCAG
12 2 (0.52%) Actionable Recommendations
13 1 (0.26%) Basel III
13 1 (0.26%) BS7666
System Software
1 49 (12.73%) Active Directory
2 11 (2.86%) VMware Infrastructure
3 4 (1.04%) Virtual Desktop
3 4 (1.04%) VMware ESXi
4 3 (0.78%) Docker
4 3 (0.78%) Virtual Machines
5 1 (0.26%) VMware NSX
5 1 (0.26%) vSphere
5 1 (0.26%) XenDesktop
Systems Management
1 29 (7.53%) Microsoft Intune
2 17 (4.42%) SCCM
3 11 (2.86%) Terraform
4 7 (1.82%) Kubernetes
5 6 (1.56%) WSUS
6 4 (1.04%) Jamf Pro
6 4 (1.04%) Single Sign-On
7 3 (0.78%) Ansible
7 3 (0.78%) FortiGate
7 3 (0.78%) Grafana
7 3 (0.78%) Prometheus
7 3 (0.78%) vCenter Server
8 2 (0.52%) Amdocs OSS
8 2 (0.52%) Nessus
8 2 (0.52%) NetBackup
9 1 (0.26%) Istio
9 1 (0.26%) Opsview
9 1 (0.26%) WMI
Vendors
1 97 (25.19%) Microsoft
2 80 (20.78%) ServiceNow
3 18 (4.68%) Oracle
4 15 (3.90%) VMware
5 13 (3.38%) Citrix
6 11 (2.86%) SAP
7 10 (2.60%) Apple
8 9 (2.34%) Salesforce
8 9 (2.34%) Workday
9 7 (1.82%) Bloomberg
9 7 (1.82%) Dynatrace
10 6 (1.56%) Cisco
10 6 (1.56%) NEC
10 6 (1.56%) Reuters
10 6 (1.56%) Tenable
11 5 (1.30%) Atlassian
11 5 (1.30%) ION Trading
11 5 (1.30%) Remedy
11 5 (1.30%) Zscaler
12 4 (1.04%) BMC