Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 17 July 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Jul 2026
Same period 2025 Same period 2024
Rank 160 155 223
Rank change year-on-year -5 +68 -30
Contract jobs citing Service Delivery 348 241 185
As % of all contract jobs in London 1.76% 1.78% 1.08%
As % of the Processes & Methodologies category 1.98% 1.93% 1.21%
Number of daily rates quoted 228 153 139
10th Percentile £212 £263 £200
25th Percentile £409 £400 £363
Median daily rate (50th Percentile) £515 £500 £500
Median % change year-on-year +3.00% - -
75th Percentile £638 £623 £616
90th Percentile £775 £738 £700
England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -4.76%
Number of hourly rates quoted 16 19 9
10th Percentile £16.70 £17.98 £15.90
25th Percentile £18.05 £20.12 £16.25
Median hourly rate £22.00 £25.15 £16.86
Median % change year-on-year -12.52% +49.17% -55.88%
75th Percentile £28.65 £30.04 £23.75
90th Percentile £51.54 £36.55 £30.46
England median hourly rate £17.87 £17.30 £15.85
% change year-on-year +3.29% +9.15% -9.43%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,610 12,492 15,271
As % of all contract IT jobs advertised in London 88.97% 92.11% 88.76%
Number of daily rates quoted 11,678 8,360 10,852
10th Percentile £363 £331 £350
25th Percentile £448 £425 £450
Median daily rate (50th Percentile) £540 £550 £550
Median % change year-on-year -1.82% - -4.35%
75th Percentile £650 £675 £675
90th Percentile £775 £788 £800
England median daily rate £525 £513 £525
% change year-on-year +2.44% -2.38% -4.55%
Number of hourly rates quoted 272 240 266
10th Percentile £17.60 £16.50 £16.12
25th Percentile £22.00 £24.66 £20.50
Median hourly rate £36.25 £31.75 £32.40
Median % change year-on-year +14.17% -1.99% -21.94%
75th Percentile £57.81 £50.13 £50.00
90th Percentile £81.25 £63.30 £70.38
England median hourly rate £47.00 £25.15 £38.12
% change year-on-year +86.88% -34.02% -8.14%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 17 July 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 17 July 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 17 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -29 33 £488 -20.41% 20
South London -11 11 £570 +3.64% 7
East London +6 7 £750 +50.00% 6
West London -16 6 £650 +52.94% 10
North London +1 3 £450 - 1
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.75%) Microsoft Exchange
2 19 (5.46%) SharePoint
3 15 (4.31%) Confluence
4 4 (1.15%) Adobe Experience Manager
5 2 (0.57%) Apache Spark
6 1 (0.29%) SharePoint Server
Applications
1 8 (2.30%) Microsoft Excel
2 7 (2.01%) Microsoft Office
3 2 (0.57%) Spreadsheet
4 1 (0.29%) Microsoft Project
4 1 (0.29%) MS Visio
Business Applications
1 6 (1.72%) Dynamics CRM
2 5 (1.44%) Remedy ITSM
3 4 (1.15%) Oracle ERP
4 3 (0.86%) SAP S/4HANA
5 2 (0.57%) NEC Housing
5 2 (0.57%) SAP HCM
5 2 (0.57%) SAP PS
6 1 (0.29%) Alphatax
6 1 (0.29%) Dynamics GP
6 1 (0.29%) SAP Payroll
6 1 (0.29%) SAP PM
6 1 (0.29%) Sparx Enterprise Architect
Cloud Services
1 61 (17.53%) Azure
2 53 (15.23%) Microsoft 365
3 30 (8.62%) AWS
4 29 (8.33%) Entra ID
5 20 (5.75%) Power Platform
6 13 (3.74%) SaaS
7 10 (2.87%) Azure DevOps
8 9 (2.59%) OCI
8 9 (2.59%) PaaS
9 7 (2.01%) Dynamics 365
9 7 (2.01%) IaaS
10 6 (1.72%) GCP
10 6 (1.72%) OneDrive
11 5 (1.44%) Google Workspace
11 5 (1.44%) Serverless
11 5 (1.44%) Virtual Private Cloud
12 4 (1.15%) Azure Functions
12 4 (1.15%) Power Automate
12 4 (1.15%) SuccessFactors
13 3 (0.86%) GitHub Actions
Communications & Networking
1 18 (5.17%) Firewall
2 17 (4.89%) VPN
3 9 (2.59%) DNS
3 9 (2.59%) Network Security
4 7 (2.01%) DMZ
4 7 (2.01%) TCP/IP
4 7 (2.01%) Wireless
5 6 (1.72%) DHCP
5 6 (1.72%) WAN
6 5 (1.44%) Wi-Fi
7 4 (1.15%) LAN
8 3 (0.86%) SAN
8 3 (0.86%) SD-WAN
9 2 (0.57%) Intrusion Detection
9 2 (0.57%) MPLS
9 2 (0.57%) NaaS
10 1 (0.29%) Cisco ISE
10 1 (0.29%) Converged Networks
10 1 (0.29%) Internet
10 1 (0.29%) Radio Access Network
Database & Business Intelligence
1 12 (3.45%) Power BI
2 8 (2.30%) SQL Server
3 6 (1.72%) MySQL
4 4 (1.15%) Oracle Reports
5 2 (0.57%) Amazon RDS
5 2 (0.57%) Apache Cassandra
5 2 (0.57%) Azure SQL Database
5 2 (0.57%) Big Data
5 2 (0.57%) Data Warehouse
5 2 (0.57%) Elasticsearch
5 2 (0.57%) Flink
5 2 (0.57%) Geospatial Data
5 2 (0.57%) GIS
5 2 (0.57%) InfluxDB
5 2 (0.57%) MongoDB
5 2 (0.57%) NoSQL
5 2 (0.57%) Oracle BI Publisher
5 2 (0.57%) PostgreSQL
5 2 (0.57%) SQL Server Integration Services
5 2 (0.57%) TimescaleDB
Development Applications
1 26 (7.47%) JIRA
2 6 (1.72%) Git
3 4 (1.15%) Maven
4 3 (0.86%) Eclipse
4 3 (0.86%) ScriptRunner
5 2 (0.57%) Robot Framework
6 1 (0.29%) Chocolatey
6 1 (0.29%) Cucumber
6 1 (0.29%) Cypress.io
6 1 (0.29%) GitLab
6 1 (0.29%) Jenkins
6 1 (0.29%) Selenium
6 1 (0.29%) SQL Server Management Studio (SSMS)
6 1 (0.29%) TestRail
General
1 128 (36.78%) Social Skills
2 74 (21.26%) Finance
3 69 (19.83%) Public Sector
4 58 (16.67%) Analytical Skills
5 27 (7.76%) Local Government
6 19 (5.46%) Banking
6 19 (5.46%) Organisational Skills
7 16 (4.60%) Legal
8 9 (2.59%) Investment Banking
8 9 (2.59%) Telecoms
9 8 (2.30%) Retail
10 7 (2.01%) Documentation Skills
10 7 (2.01%) Law
11 6 (1.72%) Front Office
11 6 (1.72%) Inclusion and Diversity
11 6 (1.72%) Police
11 6 (1.72%) Presentation Skills
12 4 (1.15%) Billing
12 4 (1.15%) Manufacturing
13 3 (0.86%) Social Housing
Job Titles
1 42 (12.07%) Delivery Manager
2 37 (10.63%) Service Manager
3 35 (10.06%) Lead
4 34 (9.77%) Senior
5 32 (9.20%) Analyst
6 27 (7.76%) Architect
7 26 (7.47%) Service Delivery Manager
8 24 (6.90%) IT Manager
9 22 (6.32%) Consultant
10 19 (5.46%) Support Engineer
11 18 (5.17%) Project Manager
12 16 (4.60%) IT Support
13 13 (3.74%) Operations Manager
14 12 (3.45%) Administrator
15 10 (2.87%) IT Engineer
15 10 (2.87%) IT Support Engineer
16 9 (2.59%) Business Analyst
16 9 (2.59%) IT Services Manager
16 9 (2.59%) Senior Consultant
16 9 (2.59%) Solutions Architect
Libraries, Frameworks & Software Standards
1 22 (6.32%) REST
2 9 (2.59%) Oracle Fusion
2 9 (2.59%) Web Services
3 7 (2.01%) AngularJS
3 7 (2.01%) CSS
4 6 (1.72%) Middleware
4 6 (1.72%) SOAP
4 6 (1.72%) Spring
5 5 (1.44%) XML
6 4 (1.15%) Bootstrap
6 4 (1.15%) J2EE
6 4 (1.15%) jQuery
6 4 (1.15%) Sass
6 4 (1.15%) Spring MVC
7 3 (0.86%) HTML
7 3 (0.86%) Microsoft Graph
8 2 (0.57%) .NET
8 2 (0.57%) JSON
8 2 (0.57%) Kafka
8 2 (0.57%) Spring Boot
Miscellaneous
1 40 (11.49%) Onboarding
2 15 (4.31%) Product Ownership
3 14 (4.02%) CMDB
4 10 (2.87%) Cloud Native
4 10 (2.87%) Management Information System
5 9 (2.59%) Virtual Team
6 8 (2.30%) Data Centre
6 8 (2.30%) Video Conferencing
7 7 (2.01%) Enterprise Software
8 6 (1.72%) Data Protection Act
8 6 (1.72%) Freedom of Information
8 6 (1.72%) Security Operations Centre
8 6 (1.72%) Self-Motivation
9 5 (1.44%) NHS
10 4 (1.15%) Legacy Systems
11 3 (0.86%) Cyber Threat
11 3 (0.86%) Data Structures
11 3 (0.86%) Distributed Systems
11 3 (0.86%) Hybrid Cloud
11 3 (0.86%) Security Posture
Operating Systems
1 58 (16.67%) Windows
2 14 (4.02%) Mac OS
3 12 (3.45%) Linux
3 12 (3.45%) Windows 10
4 8 (2.30%) Windows Server
5 7 (2.01%) Android
5 7 (2.01%) Unix
6 6 (1.72%) Apple iOS
7 2 (0.57%) Red Hat Enterprise Linux
7 2 (0.57%) Solaris
7 2 (0.57%) Windows Server 2016
7 2 (0.57%) Windows Server 2019
8 1 (0.29%) AIX
8 1 (0.29%) Oracle Linux
8 1 (0.29%) Rocky
8 1 (0.29%) SUSE
8 1 (0.29%) VMS
8 1 (0.29%) Windows Server 2012
Processes & Methodologies
1 112 (32.18%) Continuous Improvement
2 103 (29.60%) ITIL
3 95 (27.30%) Stakeholder Management
4 80 (22.99%) Agile
5 79 (22.70%) Problem-Solving
6 76 (21.84%) Service Management
7 72 (20.69%) ITSM
8 53 (15.23%) Stakeholder Engagement
9 43 (12.36%) Change Management
10 38 (10.92%) AI
11 36 (10.34%) Project Management
12 35 (10.06%) Migration
13 34 (9.77%) Roadmaps
14 31 (8.91%) DevOps
15 30 (8.62%) Project Delivery
16 29 (8.33%) Analytics
17 28 (8.05%) Incident Management
18 26 (7.47%) Decision-Making
19 25 (7.18%) Asset Management
19 25 (7.18%) Technical Leadership
Programming Languages
1 21 (6.03%) SQL
2 17 (4.89%) JavaScript
3 16 (4.60%) PowerShell
4 13 (3.74%) Python
5 12 (3.45%) Java
6 5 (1.44%) Groovy
7 2 (0.57%) C#
7 2 (0.57%) C++
7 2 (0.57%) Kotlin
7 2 (0.57%) Shell Script
8 1 (0.29%) Bash
8 1 (0.29%) T-SQL
8 1 (0.29%) VB.NET
8 1 (0.29%) VBA
Qualifications
1 58 (16.67%) Security Cleared
2 47 (13.51%) SC Cleared
3 23 (6.61%) Degree
4 14 (4.02%) DV Cleared
4 14 (4.02%) ITIL Certification
5 13 (3.74%) PMP
6 10 (2.87%) CISSP
6 10 (2.87%) Microsoft Certification
7 9 (2.59%) PMI Certification
8 8 (2.30%) Azure Certification
9 7 (2.01%) ITIL Foundation Certificate
10 6 (1.72%) Computer Science Degree
10 6 (1.72%) Master's Degree
11 5 (1.44%) CISA
11 5 (1.44%) CISM
11 5 (1.44%) OSCP
11 5 (1.44%) SANS
12 4 (1.15%) AWS Certification
12 4 (1.15%) TOGAF Certification
13 3 (0.86%) BPSS Clearance
Quality Assurance & Compliance
1 29 (8.33%) SLA
2 16 (4.60%) GRC
3 15 (4.31%) GDPR
4 13 (3.74%) QA
5 11 (3.16%) Cyber Essentials
6 10 (2.87%) Data Quality
7 9 (2.59%) ISO/IEC 27001
8 8 (2.30%) NCSC
8 8 (2.30%) PMO
9 6 (1.72%) Cyber Essentials PLUS
10 4 (1.15%) Accessibility
10 4 (1.15%) NIST
10 4 (1.15%) PCI DSS
11 2 (0.57%) WCAG
12 1 (0.29%) BS7666
System Software
1 41 (11.78%) Active Directory
2 6 (1.72%) VMware Infrastructure
3 2 (0.57%) Docker
3 2 (0.57%) VMware ESXi
4 1 (0.29%) Microsoft Virtual Server
4 1 (0.29%) Virtual Machines
4 1 (0.29%) Virtual Servers
4 1 (0.29%) VMware NSX
4 1 (0.29%) vSphere
4 1 (0.29%) XenDesktop
Systems Management
1 24 (6.90%) Microsoft Intune
2 15 (4.31%) SCCM
3 8 (2.30%) Terraform
4 5 (1.44%) WSUS
5 4 (1.15%) FortiGate
5 4 (1.15%) Kubernetes
6 3 (0.86%) Ansible
6 3 (0.86%) Grafana
6 3 (0.86%) Prometheus
7 2 (0.57%) Amdocs OSS
7 2 (0.57%) Jamf Pro
7 2 (0.57%) Nessus
7 2 (0.57%) vCenter Server
8 1 (0.29%) HP ALM
8 1 (0.29%) NetBackup
8 1 (0.29%) Opsview
8 1 (0.29%) WMI
Vendors
1 79 (22.70%) Microsoft
2 70 (20.11%) ServiceNow
3 24 (6.90%) Oracle
4 12 (3.45%) SAP
5 11 (3.16%) Citrix
6 9 (2.59%) Salesforce
7 8 (2.30%) Apple
7 8 (2.30%) VMware
7 8 (2.30%) Workday
8 7 (2.01%) Bloomberg
9 6 (1.72%) NEC
9 6 (1.72%) Reuters
10 5 (1.44%) Cisco
10 5 (1.44%) ION Trading
10 5 (1.44%) Remedy
10 5 (1.44%) Zscaler
11 4 (1.15%) Atlassian
11 4 (1.15%) BMC
11 4 (1.15%) Dynatrace
12 3 (0.86%) Guidewire