Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 20 October 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Oct 2025
Same period 2024 Same period 2023
Rank 157 213 184
Rank change year-on-year +56 -29 +31
Contract jobs citing Service Delivery 238 179 286
As % of all contract jobs in London 1.79% 1.13% 1.37%
As % of the Processes & Methodologies category 1.94% 1.27% 1.52%
Number of daily rates quoted 146 105 214
10th Percentile £263 £225 £211
25th Percentile £400 £381 £400
Median daily rate (50th Percentile) £500 £525 £521
Median % change year-on-year -4.76% +0.86% -0.86%
75th Percentile £624 £600 £600
90th Percentile £738 £700 £725
England median daily rate £450 £500 £500
% change year-on-year -10.00% - -4.76%
Number of hourly rates quoted 12 6 5
10th Percentile £17.98 £15.64 £21.20
25th Percentile £19.68 £18.79 £25.75
Median hourly rate £24.30 £25.75 £72.50
Median % change year-on-year -5.63% -64.48% +175.25%
75th Percentile £32.75 £31.72 £76.25
90th Percentile £41.98 £34.55 £83.00
England median hourly rate £17.87 £16.23 £17.95
% change year-on-year +10.10% -9.56% +31.37%

All Process and Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 12,288 14,145 18,795
As % of all contract IT jobs advertised in London 92.45% 89.29% 89.95%
Number of daily rates quoted 8,086 9,142 13,599
10th Percentile £332 £350 £363
25th Percentile £425 £450 £463
Median daily rate (50th Percentile) £543 £550 £575
Median % change year-on-year -1.36% -4.35% -2.13%
75th Percentile £663 £675 £688
90th Percentile £775 £800 £800
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% -
Number of hourly rates quoted 243 175 231
10th Percentile £18.03 £17.70 £18.50
25th Percentile £25.00 £24.17 £21.63
Median hourly rate £30.50 £37.50 £39.42
Median % change year-on-year -18.67% -4.87% -0.20%
75th Percentile £47.75 £57.50 £62.75
90th Percentile £64.95 £78.75 £76.25
England median hourly rate £25.15 £41.50 £44.50
% change year-on-year -39.40% -6.74% +27.14%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 20 October 2025.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 20 October 2025.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 20 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +25 46 £559 -0.67% 87
South London +9 14 £578 +158.32% 5
West London - 7 £513 - 11
North London 0 2 £650 +39.78%
East London - 1 - - 10
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (6.30%) SharePoint
2 9 (3.78%) Confluence
3 6 (2.52%) Microsoft Exchange
4 2 (0.84%) WebLogic
4 2 (0.84%) WebSphere
4 2 (0.84%) WildFly
5 1 (0.42%) Apache
5 1 (0.42%) Camunda
5 1 (0.42%) Skype for Business
Applications
1 19 (7.98%) Microsoft Excel
2 18 (7.56%) Microsoft Office
3 4 (1.68%) Microsoft PowerPoint
4 2 (0.84%) Microsoft Project
4 2 (0.84%) MS Visio
5 1 (0.42%) Chatbot
5 1 (0.42%) Revit
Business Applications
1 10 (4.20%) Remedy ITSM
2 9 (3.78%) SAP S/4HANA
3 5 (2.10%) SAP SD
4 2 (0.84%) SAP ERP
5 1 (0.42%) Academy Housing
5 1 (0.42%) IntelliMatch
5 1 (0.42%) iTrent
5 1 (0.42%) NEC Housing
5 1 (0.42%) NetSuite
5 1 (0.42%) ResourceLink
Cloud Services
1 42 (17.65%) Azure
2 20 (8.40%) Microsoft 365
3 19 (7.98%) AWS
4 18 (7.56%) Power Platform
5 14 (5.88%) SaaS
6 11 (4.62%) OneDrive
7 10 (4.20%) Entra ID
8 8 (3.36%) Azure DevOps
9 7 (2.94%) Serverless
10 6 (2.52%) GitHub
10 6 (2.52%) Power Automate
11 5 (2.10%) Azure Monitor
12 4 (1.68%) AWS Lambda
12 4 (1.68%) GitHub Actions
12 4 (1.68%) IaaS
13 3 (1.26%) Amazon CloudWatch
13 3 (1.26%) Azure Logic Apps
13 3 (1.26%) GCP
13 3 (1.26%) Lucidchart
13 3 (1.26%) Miro
Communications & Networking
1 10 (4.20%) WAN
2 9 (3.78%) DNS
2 9 (3.78%) Firewall
3 7 (2.94%) DHCP
4 6 (2.52%) LAN
4 6 (2.52%) VPN
5 5 (2.10%) TCP/IP
6 4 (1.68%) Wi-Fi
7 3 (1.26%) Network Security
8 2 (0.84%) Internet
8 2 (0.84%) NetScaler
8 2 (0.84%) Skype
8 2 (0.84%) VLAN
8 2 (0.84%) VoIP
8 2 (0.84%) VSAN
9 1 (0.42%) BGP
9 1 (0.42%) EIGRP
9 1 (0.42%) OSPF
9 1 (0.42%) SSL
9 1 (0.42%) VRRP
Database & Business Intelligence
1 15 (6.30%) Power BI
2 5 (2.10%) Data Mining
2 5 (2.10%) SAP HANA
3 3 (1.26%) Data Warehouse
3 3 (1.26%) Relational Database
3 3 (1.26%) SQL Server
4 2 (0.84%) Amazon Athena
4 2 (0.84%) MySQL
4 2 (0.84%) RDBMS
4 2 (0.84%) Tableau
5 1 (0.42%) Amazon RDS
5 1 (0.42%) Data Vault
5 1 (0.42%) DynamoDB
5 1 (0.42%) Elasticsearch
5 1 (0.42%) MongoDB
5 1 (0.42%) Oracle Database
5 1 (0.42%) PostgreSQL
5 1 (0.42%) PowerPivot
5 1 (0.42%) Redis
5 1 (0.42%) SQL Server Integration Services
Development Applications
1 22 (9.24%) JIRA
2 6 (2.52%) Jenkins
3 5 (2.10%) LSMW
4 4 (1.68%) Git
5 2 (0.84%) GitLab
6 1 (0.42%) Artifactory
6 1 (0.42%) CircleCI
6 1 (0.42%) Eclipse
6 1 (0.42%) MLflow
6 1 (0.42%) Subversion
6 1 (0.42%) TeamCity
General
1 100 (42.02%) Social Skills
2 51 (21.43%) Finance
3 42 (17.65%) Analytical Skills
4 36 (15.13%) Public Sector
5 21 (8.82%) Banking
6 14 (5.88%) Legal
7 11 (4.62%) Influencing Skills
8 7 (2.94%) Inclusion and Diversity
8 7 (2.94%) Local Government
9 6 (2.52%) Back Office
9 6 (2.52%) Investment Banking
9 6 (2.52%) Organisational Skills
9 6 (2.52%) Presentation Skills
9 6 (2.52%) Retail
10 5 (2.10%) Manufacturing
10 5 (2.10%) Marketing
11 4 (1.68%) Telecoms
12 3 (1.26%) Electronics
12 3 (1.26%) Japanese Language
13 2 (0.84%) French Language
Job Titles
1 43 (18.07%) Analyst
2 26 (10.92%) Service Manager
3 24 (10.08%) Lead
4 23 (9.66%) Senior
5 21 (8.82%) Architect
6 20 (8.40%) Delivery Manager
7 18 (7.56%) Service Delivery Manager
8 16 (6.72%) Consultant
9 14 (5.88%) Business Analyst
10 12 (5.04%) Support Analyst
11 11 (4.62%) Developer
12 10 (4.20%) Service Analyst
13 9 (3.78%) Operations Analyst
13 9 (3.78%) Senior Manager
14 8 (3.36%) Project Manager
15 7 (2.94%) DevOps Engineer
15 7 (2.94%) Operational Support Analyst
15 7 (2.94%) Operations Support Analyst
15 7 (2.94%) SharePoint Analyst
15 7 (2.94%) SharePoint Support
Libraries, Frameworks & Software Standards
1 7 (2.94%) REST
1 7 (2.94%) SOAP
2 6 (2.52%) Kafka
2 6 (2.52%) Middleware
3 5 (2.10%) BAPI
3 5 (2.10%) EDI
3 5 (2.10%) IDoc
3 5 (2.10%) SAP ALE
3 5 (2.10%) SAP Fiori
4 4 (1.68%) RESTful
4 4 (1.68%) SailPoint
5 3 (1.26%) AngularJS
5 3 (1.26%) CSS
5 3 (1.26%) HTML
5 3 (1.26%) JSON
5 3 (1.26%) LangGraph
5 3 (1.26%) NumPy
5 3 (1.26%) Pandas
5 3 (1.26%) scikit-learn
5 3 (1.26%) XML
Miscellaneous
1 12 (5.04%) Onboarding
2 7 (2.94%) CMDB
3 6 (2.52%) Legacy Systems
3 6 (2.52%) Product Ownership
4 5 (2.10%) Management Information System
4 5 (2.10%) Market Risk
4 5 (2.10%) Public Cloud
5 4 (1.68%) Data Centre
5 4 (1.68%) Driving Licence
5 4 (1.68%) Legacy Applications
5 4 (1.68%) NHS
5 4 (1.68%) Self-Motivation
5 4 (1.68%) Virtual Team
6 3 (1.26%) Cloud Native
6 3 (1.26%) Cyber Defence
6 3 (1.26%) Cyber Threat
6 3 (1.26%) Reinsurance
7 2 (0.84%) Analytical Mindset
7 2 (0.84%) Data Protection Act
7 2 (0.84%) Pricing Data
Operating Systems
1 24 (10.08%) Windows
2 9 (3.78%) Windows Server
3 6 (2.52%) Windows 10
4 3 (1.26%) Linux
4 3 (1.26%) Mac OS
4 3 (1.26%) VMS
5 2 (0.84%) Apple iOS
6 1 (0.42%) Android
6 1 (0.42%) Windows Server 2016
Processes & Methodologies
1 71 (29.83%) ITIL
2 63 (26.47%) Agile
2 63 (26.47%) Problem-Solving
3 54 (22.69%) Continuous Improvement
4 44 (18.49%) ITSM
5 41 (17.23%) Stakeholder Engagement
5 41 (17.23%) Stakeholder Management
6 38 (15.97%) Service Management
7 28 (11.76%) Roadmaps
8 25 (10.50%) Analytics
8 25 (10.50%) DevOps
9 23 (9.66%) Change Management
10 22 (9.24%) Business Intelligence
11 21 (8.82%) Process Improvement
12 20 (8.40%) Migration
13 19 (7.98%) Data Protection
13 19 (7.98%) Problem Management
13 19 (7.98%) User Experience
14 18 (7.56%) Customer Service
14 18 (7.56%) Decision-Making
Programming Languages
1 22 (9.24%) SQL
2 14 (5.88%) PowerShell
3 11 (4.62%) Python
4 10 (4.20%) JavaScript
5 5 (2.10%) ABAP
6 4 (1.68%) Java
7 1 (0.42%) Bash
7 1 (0.42%) Bicep
7 1 (0.42%) Go
7 1 (0.42%) Korn
7 1 (0.42%) PL/SQL
7 1 (0.42%) TypeScript
Qualifications
1 39 (16.39%) Security Cleared
2 35 (14.71%) SC Cleared
3 17 (7.14%) Degree
4 14 (5.88%) ITIL Certification
5 7 (2.94%) PMP
6 5 (2.10%) PMI Certification
7 4 (1.68%) BPSS Clearance
8 3 (1.26%) CCNP
8 3 (1.26%) Cisco Certification
8 3 (1.26%) CISSP
8 3 (1.26%) DBS Check
9 2 (0.84%) ACCA
9 2 (0.84%) AWS Certification
9 2 (0.84%) Azure Certification
9 2 (0.84%) Computer Science Degree
9 2 (0.84%) CTC Cleared
9 2 (0.84%) DV Cleared
9 2 (0.84%) Master's Degree
9 2 (0.84%) Microsoft Certification
10 1 (0.42%) CompTIA CySA+
Quality Assurance & Compliance
1 15 (6.30%) SLA
2 13 (5.46%) QA
3 7 (2.94%) Accessibility
4 5 (2.10%) Basel II
5 4 (1.68%) Cyber Essentials
5 4 (1.68%) GDPR
5 4 (1.68%) ISO/IEC 27001
6 3 (1.26%) GRC
6 3 (1.26%) PMO
7 2 (0.84%) Actionable Recommendations
8 1 (0.42%) COBIT
8 1 (0.42%) GAAP
8 1 (0.42%) HIPAA
8 1 (0.42%) IFRS
8 1 (0.42%) ISO/IEC 20000
8 1 (0.42%) MiFID
8 1 (0.42%) NCSC
8 1 (0.42%) NIST
8 1 (0.42%) PCI DSS
8 1 (0.42%) WCAG
System Software
1 32 (13.45%) Active Directory
2 5 (2.10%) Docker
2 5 (2.10%) VMware Infrastructure
3 3 (1.26%) vSphere
4 2 (0.84%) Virtual Desktop
4 2 (0.84%) VMware NSX
5 1 (0.42%) Hyper-V
5 1 (0.42%) KVM
5 1 (0.42%) Virtual Machines
5 1 (0.42%) VMware ESXi
5 1 (0.42%) XenApp
Systems Management
1 8 (3.36%) Microsoft Intune
1 8 (3.36%) SCCM
1 8 (3.36%) Terraform
2 7 (2.94%) HP SiteScope
2 7 (2.94%) Kubernetes
2 7 (2.94%) SCOM
3 3 (1.26%) Ansible
3 3 (1.26%) Jamf Pro
4 1 (0.42%) Computer Emergency Response Teams
4 1 (0.42%) FortiGate
4 1 (0.42%) Grafana
4 1 (0.42%) Kibana
4 1 (0.42%) Prometheus
4 1 (0.42%) SCOrch
4 1 (0.42%) Single Sign-On
Vendors
1 52 (21.85%) Microsoft
2 24 (10.08%) ServiceNow
3 20 (8.40%) SAP
4 10 (4.20%) Remedy
5 7 (2.94%) Splunk
6 6 (2.52%) Citrix
6 6 (2.52%) Oracle
6 6 (2.52%) VMware
7 5 (2.10%) Zoho
8 4 (1.68%) Cisco
8 4 (1.68%) Zscaler
9 3 (1.26%) Google
10 2 (0.84%) Alteryx
10 2 (0.84%) Apple
10 2 (0.84%) BMC
10 2 (0.84%) F5
10 2 (0.84%) Fortinet
10 2 (0.84%) Foundry
10 2 (0.84%) NetApp
10 2 (0.84%) Salesforce