Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 14 February 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Feb 2026
Same period 2025 Same period 2024
Rank 164 141 155
Rank change year-on-year -23 +14 +61
Contract jobs citing Service Delivery 255 248 287
As % of all contract jobs in London 1.66% 1.82% 1.55%
As % of the Processes & Methodologies category 1.83% 2.01% 1.75%
Number of daily rates quoted 169 160 224
10th Percentile £311 £331 £202
25th Percentile £400 £450 £380
Median daily rate (50th Percentile) £500 £550 £525
Median % change year-on-year -9.09% +4.76% +7.69%
75th Percentile £600 £600 £650
90th Percentile £738 £703 £750
England median daily rate £469 £500 £500
% change year-on-year -6.25% - -2.44%
Number of hourly rates quoted 5 7 9
10th Percentile £16.20 £19.68 £21.97
25th Percentile £21.00 £20.38 £24.25
Median hourly rate £26.57 £22.50 £36.33
Median % change year-on-year +18.09% -38.07% +27.47%
75th Percentile £30.59 £28.60 £76.25
90th Percentile - £30.16 £78.50
England median hourly rate £20.01 £16.23 £15.85
% change year-on-year +23.26% +2.40% -31.09%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 13,905 12,332 16,419
As % of all contract IT jobs advertised in London 90.68% 90.64% 88.61%
Number of daily rates quoted 9,265 7,884 11,766
10th Percentile £350 £350 £338
25th Percentile £425 £450 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -8.33%
75th Percentile £650 £675 £675
90th Percentile £750 £800 £788
England median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 219 153 341
10th Percentile £18.25 £21.05 £16.02
25th Percentile £25.15 £25.75 £19.50
Median hourly rate £35.00 £37.00 £30.00
Median % change year-on-year -5.41% +23.33% -15.49%
75th Percentile £56.25 £55.25 £50.75
90th Percentile £70.00 £79.75 £72.50
England median hourly rate £25.77 £35.00 £35.00
% change year-on-year -26.37% - -

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 14 February 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 14 February 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 14 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -27 33 £550 -4.35% 20
West London -8 17 £588 +56.67% 6
South London -16 16 £538 -10.42% 3
East London +2 2 £200 - 9
North London +3 1 £600 +29.03% 5
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (4.71%) SharePoint
2 11 (4.31%) Confluence
2 11 (4.31%) Microsoft Exchange
3 1 (0.39%) Adobe Experience Manager
3 1 (0.39%) Camunda
3 1 (0.39%) CMS
3 1 (0.39%) nginx
Applications
1 18 (7.06%) Microsoft Office
2 15 (5.88%) Microsoft Excel
3 7 (2.75%) Microsoft PowerPoint
4 4 (1.57%) MS Visio
5 3 (1.18%) Spreadsheet
6 2 (0.78%) Adobe After Effects
6 2 (0.78%) Adobe XD
6 2 (0.78%) Chatbot
6 2 (0.78%) InVision
6 2 (0.78%) Sketch
6 2 (0.78%) Trello
7 1 (0.39%) Microsoft Project
Business Applications
1 14 (5.49%) Remedy ITSM
2 5 (1.96%) SAP S/4HANA
3 2 (0.78%) NetSuite
4 1 (0.39%) Dynamics CRM
4 1 (0.39%) IntelliMatch
4 1 (0.39%) iTrent
4 1 (0.39%) Maximo
4 1 (0.39%) NEC Housing
4 1 (0.39%) Salesforce CRM
4 1 (0.39%) SAP ERP
4 1 (0.39%) Sparx Enterprise Architect
4 1 (0.39%) Sprinklr
Cloud Services
1 48 (18.82%) Azure
2 30 (11.76%) Microsoft 365
3 19 (7.45%) AWS
4 14 (5.49%) Azure DevOps
5 12 (4.71%) Entra ID
5 12 (4.71%) Power Platform
6 9 (3.53%) OneDrive
7 7 (2.75%) SaaS
8 6 (2.35%) Amazon CloudWatch
8 6 (2.35%) Google Workspace
9 5 (1.96%) Amazon S3
9 5 (1.96%) Power Automate
10 4 (1.57%) Dynamics 365
10 4 (1.57%) IaaS
10 4 (1.57%) Serverless
11 3 (1.18%) Amazon Glacier
11 3 (1.18%) AWS Lambda
11 3 (1.18%) Azure Monitor
11 3 (1.18%) GCP
11 3 (1.18%) Lucidchart
Communications & Networking
1 11 (4.31%) DHCP
1 11 (4.31%) DNS
1 11 (4.31%) Firewall
2 10 (3.92%) VPN
3 7 (2.75%) WAN
4 5 (1.96%) LAN
4 5 (1.96%) TCP/IP
5 3 (1.18%) SD-WAN
5 3 (1.18%) Wi-Fi
6 2 (0.78%) DMZ
6 2 (0.78%) HTTP
6 2 (0.78%) Wireless
7 1 (0.39%) HSRP
7 1 (0.39%) InfiniBand
7 1 (0.39%) Internet
7 1 (0.39%) Intrusion Detection
7 1 (0.39%) IPsec
7 1 (0.39%) NAS
7 1 (0.39%) Network Security
7 1 (0.39%) OSPF
Database & Business Intelligence
1 8 (3.14%) Power BI
2 4 (1.57%) SQL Server
3 3 (1.18%) Amazon RDS
3 3 (1.18%) Tableau
4 2 (0.78%) Amazon Athena
4 2 (0.78%) Geospatial Data
4 2 (0.78%) Relational Database
5 1 (0.39%) Data Warehouse
5 1 (0.39%) DynamoDB
5 1 (0.39%) Elasticsearch
5 1 (0.39%) Electronic Patient Records
5 1 (0.39%) MongoDB
5 1 (0.39%) MySQL
5 1 (0.39%) Oracle Database
5 1 (0.39%) PostgreSQL
5 1 (0.39%) Power Query
5 1 (0.39%) PowerPivot
5 1 (0.39%) Redis
5 1 (0.39%) SQL Server Integration Services
Development Applications
1 34 (13.33%) JIRA
2 4 (1.57%) Git
2 4 (1.57%) Jenkins
3 3 (1.18%) TestRail
4 2 (0.78%) Axure RP
4 2 (0.78%) Cypress.io
4 2 (0.78%) GitLab
4 2 (0.78%) Selenium
5 1 (0.39%) Cucumber
5 1 (0.39%) Maven
5 1 (0.39%) MLflow
5 1 (0.39%) Postman
General
1 105 (41.18%) Social Skills
2 62 (24.31%) Finance
3 49 (19.22%) Analytical Skills
4 32 (12.55%) Public Sector
5 17 (6.67%) Banking
6 13 (5.10%) Legal
7 11 (4.31%) Inclusion and Diversity
7 11 (4.31%) Influencing Skills
7 11 (4.31%) Presentation Skills
8 8 (3.14%) Retail
9 7 (2.75%) Organisational Skills
10 6 (2.35%) Documentation Skills
10 6 (2.35%) Local Government
10 6 (2.35%) Marketing
11 4 (1.57%) Law
12 3 (1.18%) Back Office
12 3 (1.18%) Financial Institution
12 3 (1.18%) Front Office
12 3 (1.18%) Manufacturing
12 3 (1.18%) Telecoms
Job Titles
1 60 (23.53%) Analyst
2 29 (11.37%) Senior
3 26 (10.20%) Lead
4 23 (9.02%) Business Analyst
5 19 (7.45%) Service Manager
6 18 (7.06%) Delivery Manager
7 15 (5.88%) Service Analyst
8 14 (5.49%) Operations Analyst
9 13 (5.10%) Support Analyst
10 12 (4.71%) Architect
11 11 (4.31%) IT Manager
11 11 (4.31%) Service Delivery Manager
12 10 (3.92%) Consultant
12 10 (3.92%) Developer
12 10 (3.92%) Project Manager
13 8 (3.14%) IT Support
14 7 (2.75%) Designer
14 7 (2.75%) Operational Support Analyst
14 7 (2.75%) Operations Support Analyst
14 7 (2.75%) Service Designer
Libraries, Frameworks & Software Standards
1 12 (4.71%) REST
2 10 (3.92%) HTML
3 9 (3.53%) CSS
4 6 (2.35%) SOAP
5 5 (1.96%) Middleware
5 5 (1.96%) Oracle Fusion
6 4 (1.57%) AngularJS
6 4 (1.57%) Kafka
6 4 (1.57%) LangChain
6 4 (1.57%) LangGraph
6 4 (1.57%) Pandas
6 4 (1.57%) RESTful
6 4 (1.57%) scikit-learn
6 4 (1.57%) Spring
6 4 (1.57%) XML
7 3 (1.18%) Bootstrap
7 3 (1.18%) LlamaIndex
7 3 (1.18%) SailPoint
7 3 (1.18%) Semantic Kernel
7 3 (1.18%) Spring Boot
Miscellaneous
1 18 (7.06%) Onboarding
2 14 (5.49%) Product Ownership
3 11 (4.31%) Self-Motivation
4 7 (2.75%) CMDB
4 7 (2.75%) Management Information System
5 5 (1.96%) Data Centre
5 5 (1.96%) Data Protection Act
5 5 (1.96%) Smartphone
5 5 (1.96%) Virtual Team
6 4 (1.57%) AI Agents
6 4 (1.57%) Enterprise Software
6 4 (1.57%) Hybrid Cloud
6 4 (1.57%) Life Science
6 4 (1.57%) NHS
7 3 (1.18%) Analytical Mindset
7 3 (1.18%) Legacy Systems
7 3 (1.18%) Security Operations Centre
8 2 (0.78%) Cloud Native
8 2 (0.78%) Cyber Defence
8 2 (0.78%) Cyber Threat
Operating Systems
1 25 (9.80%) Windows
2 10 (3.92%) Windows 10
3 7 (2.75%) Linux
4 6 (2.35%) Android
4 6 (2.35%) Windows Server
5 5 (1.96%) Apple iOS
6 3 (1.18%) VMS
7 2 (0.78%) Mac OS
8 1 (0.39%) Red Hat Enterprise Linux
8 1 (0.39%) Unix
8 1 (0.39%) Windows Server 2012
8 1 (0.39%) Windows Server 2016
8 1 (0.39%) Windows Server 2019
Processes & Methodologies
1 73 (28.63%) Agile
2 72 (28.24%) ITIL
3 66 (25.88%) Continuous Improvement
4 59 (23.14%) Stakeholder Management
5 57 (22.35%) ITSM
6 55 (21.57%) Problem-Solving
7 44 (17.25%) Service Management
8 37 (14.51%) Stakeholder Engagement
9 31 (12.16%) DevOps
10 29 (11.37%) Change Management
10 29 (11.37%) Roadmaps
11 26 (10.20%) Service Design
12 25 (9.80%) Project Management
13 24 (9.41%) Process Improvement
14 22 (8.63%) User Experience
15 21 (8.24%) Decision-Making
15 21 (8.24%) Problem Management
15 21 (8.24%) Project Delivery
15 21 (8.24%) Risk Management
15 21 (8.24%) User Acceptance Testing
Programming Languages
1 23 (9.02%) SQL
2 19 (7.45%) PowerShell
3 14 (5.49%) JavaScript
4 11 (4.31%) Python
5 7 (2.75%) Java
6 1 (0.39%) Apex Code
6 1 (0.39%) Bash
6 1 (0.39%) Bicep
6 1 (0.39%) C#
6 1 (0.39%) Kusto Query Language
6 1 (0.39%) PL/SQL
Qualifications
1 44 (17.25%) Security Cleared
2 42 (16.47%) SC Cleared
3 20 (7.84%) ITIL Certification
4 19 (7.45%) Degree
5 7 (2.75%) ITIL Foundation Certificate
6 6 (2.35%) Azure Certification
6 6 (2.35%) Master's Degree
6 6 (2.35%) PMP
7 5 (1.96%) DV Cleared
7 5 (1.96%) Microsoft Certification
8 4 (1.57%) BPSS Clearance
9 3 (1.18%) PMI Certification
10 2 (0.78%) A+ Certification
10 2 (0.78%) AWS Certification
10 2 (0.78%) CBAP
10 2 (0.78%) CISA
10 2 (0.78%) CISSP
10 2 (0.78%) CSPO
10 2 (0.78%) ISO 27001 Lead Implementer
10 2 (0.78%) Network+ Certification
Quality Assurance & Compliance
1 15 (5.88%) SLA
2 12 (4.71%) GDPR
3 11 (4.31%) ISO/IEC 27001
4 9 (3.53%) Accessibility
5 8 (3.14%) QA
6 6 (2.35%) Data Quality
7 5 (1.96%) Cyber Essentials
7 5 (1.96%) Sarbanes-Oxley
8 4 (1.57%) PMO
9 3 (1.18%) Actionable Recommendations
9 3 (1.18%) WCAG
10 2 (0.78%) COBIT
10 2 (0.78%) NCSC
10 2 (0.78%) NIST
10 2 (0.78%) PCI DSS
11 1 (0.39%) GRC
11 1 (0.39%) HL7
11 1 (0.39%) ISO 9001
11 1 (0.39%) ISO/IEC 20000
System Software
1 32 (12.55%) Active Directory
2 3 (1.18%) Docker
3 2 (0.78%) Virtual Machines
3 2 (0.78%) vSphere
4 1 (0.39%) Microsoft Virtual Server
4 1 (0.39%) Virtual Servers
Systems Management
1 17 (6.67%) Microsoft Intune
2 10 (3.92%) SCCM
3 8 (3.14%) SCOM
4 7 (2.75%) HP SiteScope
5 5 (1.96%) Ansible
5 5 (1.96%) Terraform
6 4 (1.57%) Kubernetes
7 3 (1.18%) HP ALM
8 2 (0.78%) SCOrch
9 1 (0.39%) FortiGate
9 1 (0.39%) Grafana
9 1 (0.39%) Jamf Pro
9 1 (0.39%) Prometheus
9 1 (0.39%) Single Sign-On
9 1 (0.39%) WSUS
Vendors
1 56 (21.96%) Microsoft
2 45 (17.65%) ServiceNow
3 17 (6.67%) Remedy
4 13 (5.10%) SAP
5 11 (4.31%) Oracle
6 9 (3.53%) Salesforce
7 7 (2.75%) Apple
7 7 (2.75%) Splunk
8 6 (2.35%) BMC
9 5 (1.96%) Google
10 4 (1.57%) Citrix
11 3 (1.18%) Adobe
11 3 (1.18%) Alteryx
11 3 (1.18%) Foundry
11 3 (1.18%) HP
12 2 (0.78%) Cisco
12 2 (0.78%) IBM
12 2 (0.78%) MuleSoft
12 2 (0.78%) Zscaler
12 2 (0.78%) Zuora