Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 25 August 2026, with comparisons to the same periods in the previous two years.

6 months to
25 Aug 2026
Same period 2025 Same period 2024
Rank 146 157 243
Rank change year-on-year +11 +86 -59
Contract jobs citing Service Delivery 388 237 157
As % of all contract jobs in London 1.93% 1.77% 0.97%
As % of the Processes & Methodologies category 2.17% 1.92% 1.09%
Number of daily rates quoted 240 143 109
10th Percentile £196 £264 £224
25th Percentile £400 £400 £390
Median daily rate (50th Percentile) £523 £500 £500
Median % change year-on-year +4.50% - -2.44%
75th Percentile £641 £638 £600
90th Percentile £775 £778 £688
England median daily rate £505 £450 £500
% change year-on-year +12.22% -10.00% -3.85%
Number of hourly rates quoted 20 13 6
10th Percentile £15.89 £17.98 £14.70
25th Percentile £16.70 £20.24 £16.72
Median hourly rate £19.00 £23.45 £24.07
Median % change year-on-year -18.98% -2.56% -58.15%
75th Percentile £22.21 £32.00 £31.72
90th Percentile £68.43 £41.20 £34.55
England median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -14.26%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,874 12,372 14,467
As % of all contract IT jobs advertised in London 89.11% 92.51% 88.95%
Number of daily rates quoted 11,706 8,225 9,980
10th Percentile £360 £325 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £540 £550
Median % change year-on-year +1.85% -1.82% -4.35%
75th Percentile £663 £675 £688
90th Percentile £775 £775 £800
England median daily rate £525 £511 £525
% change year-on-year +2.74% -2.67% -4.55%
Number of hourly rates quoted 291 254 190
10th Percentile £17.25 £16.50 £17.25
25th Percentile £19.85 £24.77 £22.00
Median hourly rate £35.50 £30.75 £35.25
Median % change year-on-year +15.47% -12.78% -11.88%
75th Percentile £56.63 £48.44 £53.75
90th Percentile £81.25 £63.75 £71.31
England median hourly rate £43.96 £25.15 £43.00
% change year-on-year +74.79% -41.51% +1.18%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 25 August 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 25 August 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 25 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -17 48 £497 -17.25% 49
South London -13 11 £635 +15.45% 9
East London +9 7 £750 +50.00% 15
West London -22 4 £475 -5.00% 28
North London -1 3 £450 -30.77% 2
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (5.67%) SharePoint
2 18 (4.64%) Microsoft Exchange
3 11 (2.84%) Confluence
4 2 (0.52%) Adobe Experience Manager
4 2 (0.52%) Apache Spark
5 1 (0.26%) Apache
5 1 (0.26%) Exchange Server 2013
5 1 (0.26%) JBoss
5 1 (0.26%) nginx
5 1 (0.26%) SharePoint Server
Applications
1 12 (3.09%) Microsoft Excel
2 9 (2.32%) Microsoft Office
3 2 (0.52%) Chatbot
4 1 (0.26%) Microsoft Project
4 1 (0.26%) MS Visio
Business Applications
1 6 (1.55%) Dynamics CRM
2 4 (1.03%) Oracle ERP
2 4 (1.03%) Remedy ITSM
2 4 (1.03%) SAP S/4HANA
3 3 (0.77%) Loan IQ
4 2 (0.52%) NEC Housing
4 2 (0.52%) SAP HCM
4 2 (0.52%) SAP PS
4 2 (0.52%) Sparx Enterprise Architect
5 1 (0.26%) Alphatax
5 1 (0.26%) Dynamics GP
5 1 (0.26%) SAP Payroll
5 1 (0.26%) SAP PM
Cloud Services
1 67 (17.27%) Azure
2 62 (15.98%) Microsoft 365
3 37 (9.54%) Entra ID
4 33 (8.51%) AWS
5 23 (5.93%) Power Platform
6 20 (5.15%) SaaS
7 16 (4.12%) Azure DevOps
8 11 (2.84%) PaaS
9 9 (2.32%) IaaS
9 9 (2.32%) Serverless
10 8 (2.06%) Azure Functions
10 8 (2.06%) Dynamics 365
10 8 (2.06%) OneDrive
11 7 (1.80%) Google Workspace
11 7 (1.80%) OCI
12 6 (1.55%) GCP
12 6 (1.55%) Power Automate
13 5 (1.29%) GitHub
13 5 (1.29%) PowerApps
14 4 (1.03%) Azure Logic Apps
Communications & Networking
1 24 (6.19%) VPN
2 20 (5.15%) Firewall
3 15 (3.87%) DNS
4 11 (2.84%) DHCP
5 10 (2.58%) Network Security
5 10 (2.58%) Wi-Fi
6 9 (2.32%) TCP/IP
7 8 (2.06%) WAN
8 7 (1.80%) DMZ
8 7 (1.80%) Wireless
9 6 (1.55%) SAN
10 4 (1.03%) LAN
10 4 (1.03%) SD-WAN
10 4 (1.03%) SSL
10 4 (1.03%) VLAN
11 2 (0.52%) Intrusion Detection
11 2 (0.52%) MPLS
11 2 (0.52%) NaaS
11 2 (0.52%) SSH
12 1 (0.26%) Internet
Database & Business Intelligence
1 15 (3.87%) Power BI
2 10 (2.58%) SQL Server
3 6 (1.55%) MySQL
4 5 (1.29%) Data Warehouse
5 4 (1.03%) Oracle Reports
5 4 (1.03%) PostgreSQL
6 3 (0.77%) MongoDB
7 2 (0.52%) Apache Cassandra
7 2 (0.52%) Azure SQL Database
7 2 (0.52%) Big Data
7 2 (0.52%) Elasticsearch
7 2 (0.52%) Flink
7 2 (0.52%) GIS
7 2 (0.52%) InfluxDB
7 2 (0.52%) NoSQL
7 2 (0.52%) Oracle BI Publisher
7 2 (0.52%) TimescaleDB
8 1 (0.26%) Enterprise Data Warehouse
8 1 (0.26%) MS Access
8 1 (0.26%) Relational Database
Development Applications
1 21 (5.41%) JIRA
2 5 (1.29%) Git
3 4 (1.03%) Chocolatey
4 3 (0.77%) Eclipse
4 3 (0.77%) GitLab
4 3 (0.77%) ScriptRunner
5 2 (0.52%) Jenkins
5 2 (0.52%) Maven
5 2 (0.52%) Robot Framework
6 1 (0.26%) Atlassian Bamboo
6 1 (0.26%) Bitbucket
6 1 (0.26%) SQL Server Management Studio (SSMS)
General
1 136 (35.05%) Social Skills
2 79 (20.36%) Public Sector
3 72 (18.56%) Finance
4 65 (16.75%) Analytical Skills
5 28 (7.22%) Banking
5 28 (7.22%) Local Government
6 24 (6.19%) Organisational Skills
7 14 (3.61%) Legal
8 12 (3.09%) Telecoms
9 9 (2.32%) Front Office
9 9 (2.32%) Inclusion and Diversity
9 9 (2.32%) Retail
10 8 (2.06%) Influencing Skills
10 8 (2.06%) Investment Banking
11 7 (1.80%) Law
12 5 (1.29%) Billing
12 5 (1.29%) Police
13 4 (1.03%) Documentation Skills
13 4 (1.03%) Military
14 3 (0.77%) Manufacturing
Job Titles
1 38 (9.79%) Analyst
1 38 (9.79%) Lead
2 32 (8.25%) Delivery Manager
2 32 (8.25%) Senior
3 31 (7.99%) Service Manager
4 27 (6.96%) Architect
5 23 (5.93%) Consultant
6 21 (5.41%) Support Engineer
7 20 (5.15%) IT Manager
8 18 (4.64%) Service Delivery Manager
9 16 (4.12%) IT Support
10 15 (3.87%) Administrator
11 14 (3.61%) Project Manager
12 12 (3.09%) Developer
12 12 (3.09%) Operations Manager
13 10 (2.58%) Infrastructure Engineer
13 10 (2.58%) IT Engineer
13 10 (2.58%) IT Support Engineer
13 10 (2.58%) Solutions Architect
14 9 (2.32%) IT Analyst
Libraries, Frameworks & Software Standards
1 23 (5.93%) REST
2 12 (3.09%) Terraform
3 7 (1.80%) Web Services
4 6 (1.55%) CSS
4 6 (1.55%) Oracle Fusion
4 6 (1.55%) SOAP
5 5 (1.29%) AngularJS
5 5 (1.29%) XML
6 4 (1.03%) HTML
7 3 (0.77%) .NET
7 3 (0.77%) Jakarta EE
7 3 (0.77%) Kafka
7 3 (0.77%) Microsoft Graph
7 3 (0.77%) Middleware
8 2 (0.52%) 802.1X
8 2 (0.52%) Bootstrap
8 2 (0.52%) GraphQL
8 2 (0.52%) OpenAPI
8 2 (0.52%) Sass
8 2 (0.52%) Swagger
Miscellaneous
1 55 (14.18%) Onboarding
2 13 (3.35%) CMDB
2 13 (3.35%) Product Ownership
3 12 (3.09%) Cloud Native
3 12 (3.09%) Management Information System
4 8 (2.06%) Video Conferencing
4 8 (2.06%) Virtual Team
5 7 (1.80%) Enterprise Software
6 6 (1.55%) Cyber Threat
6 6 (1.55%) Data Centre
7 5 (1.29%) Data Protection Act
7 5 (1.29%) Hybrid Cloud
7 5 (1.29%) NHS
7 5 (1.29%) Security Operations Centre
8 4 (1.03%) Analytical Mindset
8 4 (1.03%) Client/Server
8 4 (1.03%) Freedom of Information
8 4 (1.03%) Public Cloud
9 3 (0.77%) Security Posture
9 3 (0.77%) Self-Motivation
Operating Systems
1 69 (17.78%) Windows
2 16 (4.12%) Mac OS
3 12 (3.09%) Linux
4 11 (2.84%) Windows 10
5 8 (2.06%) Windows Server
6 6 (1.55%) Android
6 6 (1.55%) Apple iOS
7 5 (1.29%) Unix
8 3 (0.77%) Red Hat Enterprise Linux
9 2 (0.52%) Solaris
9 2 (0.52%) VMS
9 2 (0.52%) Windows Server 2019
10 1 (0.26%) AIX
10 1 (0.26%) OpenVMS
10 1 (0.26%) Rocky
10 1 (0.26%) SUSE
10 1 (0.26%) Windows 7
10 1 (0.26%) Windows Server 2008
10 1 (0.26%) Windows Server 2012
10 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 125 (32.22%) ITIL
2 124 (31.96%) Continuous Improvement
3 105 (27.06%) Stakeholder Management
4 98 (25.26%) Service Management
5 90 (23.20%) Agile
5 90 (23.20%) ITSM
6 88 (22.68%) Problem-Solving
7 57 (14.69%) Stakeholder Engagement
8 56 (14.43%) Change Management
9 52 (13.40%) AI
10 42 (10.82%) Decision-Making
11 41 (10.57%) DevOps
12 37 (9.54%) Analytics
12 37 (9.54%) Roadmaps
13 35 (9.02%) Migration
14 34 (8.76%) Project Delivery
15 31 (7.99%) Incident Management
16 30 (7.73%) Cybersecurity
17 28 (7.22%) User Experience
18 27 (6.96%) Process Improvement
Programming Languages
1 21 (5.41%) SQL
2 18 (4.64%) PowerShell
3 17 (4.38%) Python
4 14 (3.61%) JavaScript
5 8 (2.06%) Java
6 6 (1.55%) Groovy
7 5 (1.29%) C#
8 3 (0.77%) Bash
8 3 (0.77%) Shell Script
9 2 (0.52%) C++
9 2 (0.52%) Kotlin
10 1 (0.26%) ActionScript
10 1 (0.26%) ActionScript 2.0
10 1 (0.26%) Bicep
10 1 (0.26%) Perl
10 1 (0.26%) T-SQL
10 1 (0.26%) VB.NET
10 1 (0.26%) VBA
Qualifications
1 58 (14.95%) Security Cleared
2 43 (11.08%) SC Cleared
3 21 (5.41%) Degree
4 15 (3.87%) ITIL Certification
5 14 (3.61%) PMP
6 11 (2.84%) Computer Science Degree
6 11 (2.84%) DV Cleared
6 11 (2.84%) Microsoft Certification
7 9 (2.32%) CISSP
7 9 (2.32%) PMI Certification
8 8 (2.06%) Azure Certification
8 8 (2.06%) ITIL Foundation Certificate
9 5 (1.29%) A+ Certification
9 5 (1.29%) CISA
9 5 (1.29%) OSCP
9 5 (1.29%) SANS
10 4 (1.03%) AWS Certification
10 4 (1.03%) CISM
11 3 (0.77%) BPSS Clearance
11 3 (0.77%) Network+ Certification
Quality Assurance & Compliance
1 33 (8.51%) SLA
2 18 (4.64%) GRC
3 16 (4.12%) GDPR
4 14 (3.61%) QA
5 11 (2.84%) Accessibility
5 11 (2.84%) Cyber Essentials
5 11 (2.84%) Data Quality
6 9 (2.32%) PMO
7 8 (2.06%) ISO/IEC 27001
8 7 (1.80%) NCSC
9 6 (1.55%) Cyber Essentials PLUS
10 4 (1.03%) PCI DSS
11 3 (0.77%) Actionable Recommendations
11 3 (0.77%) NIST
11 3 (0.77%) WCAG
12 1 (0.26%) Basel III
12 1 (0.26%) BS7666
System Software
1 47 (12.11%) Active Directory
2 12 (3.09%) VMware Infrastructure
3 5 (1.29%) Virtual Desktop
3 5 (1.29%) VMware ESXi
4 4 (1.03%) Docker
5 3 (0.77%) Virtual Machines
6 1 (0.26%) VMware NSX
6 1 (0.26%) vSphere
6 1 (0.26%) XenDesktop
Systems Management
1 26 (6.70%) Microsoft Intune
2 17 (4.38%) SCCM
3 7 (1.80%) Kubernetes
4 6 (1.55%) WSUS
5 4 (1.03%) Single Sign-On
5 4 (1.03%) vCenter Server
6 3 (0.77%) Ansible
6 3 (0.77%) FortiGate
6 3 (0.77%) Grafana
6 3 (0.77%) Jamf Pro
6 3 (0.77%) Prometheus
7 2 (0.52%) Amdocs OSS
7 2 (0.52%) Nessus
7 2 (0.52%) NetBackup
8 1 (0.26%) Istio
8 1 (0.26%) Kibana
8 1 (0.26%) Opsview
8 1 (0.26%) WMI
Vendors
1 101 (26.03%) Microsoft
2 81 (20.88%) ServiceNow
3 18 (4.64%) Oracle
4 16 (4.12%) VMware
5 13 (3.35%) Citrix
6 11 (2.84%) SAP
7 10 (2.58%) Apple
8 8 (2.06%) Salesforce
9 7 (1.80%) Bloomberg
9 7 (1.80%) Dynatrace
9 7 (1.80%) Workday
10 6 (1.55%) Cisco
10 6 (1.55%) NEC
10 6 (1.55%) Reuters
10 6 (1.55%) Tenable
11 5 (1.29%) Atlassian
11 5 (1.29%) ION Trading
11 5 (1.29%) Remedy
11 5 (1.29%) Zscaler
12 4 (1.03%) AppDynamics