Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 164 159 161
Rank change year-on-year -5 +2 +52
Contract jobs citing Service Delivery 242 238 271
As % of all contract jobs in London 1.68% 1.63% 1.49%
As % of the Processes & Methodologies category 1.83% 1.81% 1.67%
Number of daily rates quoted 155 150 203
10th Percentile £265 £331 £226
25th Percentile £380 £454 £381
Median daily rate (50th Percentile) £500 £550 £525
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £600 £617 £644
90th Percentile £700 £738 £750
England median daily rate £450 £500 £500
% change year-on-year -10.00% - -
Number of hourly rates quoted 3 5 8
10th Percentile £22.11 £16.19 £22.42
25th Percentile £23.79 £20.75 £25.38
Median hourly rate £26.57 £22.50 £41.19
Median % change year-on-year +18.09% -45.38% +44.54%
75th Percentile £35.79 £32.50 £76.25
90th Percentile £41.31 £35.08 £79.63
England median hourly rate £20.71 £16.23 £17.95
% change year-on-year +27.60% -9.56% -8.14%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 13,193 13,182 16,214
As % of all contract IT jobs advertised in London 91.50% 90.18% 89.12%
Number of daily rates quoted 8,713 8,439 11,605
10th Percentile £350 £350 £350
25th Percentile £425 £450 £453
Median daily rate (50th Percentile) £525 £550 £563
Median % change year-on-year -4.55% -2.22% -4.66%
75th Percentile £650 £675 £675
90th Percentile £756 £800 £788
England median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% -1.82%
Number of hourly rates quoted 225 163 243
10th Percentile £18.25 £18.13 £17.15
25th Percentile £24.61 £23.80 £20.00
Median hourly rate £31.50 £35.00 £32.50
Median % change year-on-year -10.00% +7.69% -13.33%
75th Percentile £53.13 £54.50 £58.38
90th Percentile £69.12 £80.75 £73.75
England median hourly rate £25.15 £35.00 £45.00
% change year-on-year -28.14% -22.22% +26.76%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 1 January 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 1 January 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -12 35 £525 -8.70% 22
South London -10 14 £538 -10.42% 3
West London -6 13 £588 +51.61% 13
North London +5 3 £625 +34.41%
East London - 2 £200 - 6
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (4.96%) SharePoint
2 8 (3.31%) Microsoft Exchange
3 7 (2.89%) Confluence
4 2 (0.83%) WebLogic
4 2 (0.83%) WebSphere
4 2 (0.83%) WildFly
5 1 (0.41%) Camunda
5 1 (0.41%) CMS
5 1 (0.41%) nginx
Applications
1 17 (7.02%) Microsoft Excel
1 17 (7.02%) Microsoft Office
2 6 (2.48%) Microsoft PowerPoint
3 3 (1.24%) Microsoft Project
3 3 (1.24%) MS Visio
4 2 (0.83%) Adobe After Effects
4 2 (0.83%) Adobe XD
4 2 (0.83%) InVision
4 2 (0.83%) Sketch
4 2 (0.83%) Trello
5 1 (0.41%) Chatbot
5 1 (0.41%) Spreadsheet
Business Applications
1 12 (4.96%) Remedy ITSM
2 5 (2.07%) SAP S/4HANA
3 3 (1.24%) NetSuite
3 3 (1.24%) SAP ERP
4 2 (0.83%) iTrent
5 1 (0.41%) Dynamics CRM
5 1 (0.41%) IntelliMatch
5 1 (0.41%) Maximo
5 1 (0.41%) NEC Housing
5 1 (0.41%) Salesforce CRM
5 1 (0.41%) Sparx Enterprise Architect
5 1 (0.41%) Sprinklr
Cloud Services
1 49 (20.25%) Azure
2 29 (11.98%) Microsoft 365
3 19 (7.85%) AWS
4 13 (5.37%) Azure DevOps
4 13 (5.37%) Power Platform
5 12 (4.96%) Entra ID
6 9 (3.72%) OneDrive
6 9 (3.72%) Power Automate
7 7 (2.89%) SaaS
8 6 (2.48%) Azure Monitor
8 6 (2.48%) Serverless
9 5 (2.07%) Dynamics 365
10 4 (1.65%) Amazon CloudWatch
10 4 (1.65%) Google Workspace
11 3 (1.24%) Amazon S3
11 3 (1.24%) Figma
11 3 (1.24%) GCP
11 3 (1.24%) GitHub
11 3 (1.24%) IaaS
11 3 (1.24%) Lucidchart
Communications & Networking
1 13 (5.37%) DNS
2 12 (4.96%) DHCP
3 10 (4.13%) Firewall
3 10 (4.13%) VPN
4 5 (2.07%) WAN
5 4 (1.65%) TCP/IP
6 3 (1.24%) LAN
6 3 (1.24%) Wi-Fi
7 2 (0.83%) HTTP
7 2 (0.83%) Internet
7 2 (0.83%) NetScaler
7 2 (0.83%) Network Security
7 2 (0.83%) Wireless
8 1 (0.41%) BGP
8 1 (0.41%) DMZ
8 1 (0.41%) EIGRP
8 1 (0.41%) HSRP
8 1 (0.41%) InfiniBand
8 1 (0.41%) OSPF
8 1 (0.41%) SSL
Database & Business Intelligence
1 10 (4.13%) Power BI
2 4 (1.65%) SQL Server
3 3 (1.24%) Data Warehouse
4 2 (0.83%) Amazon Athena
4 2 (0.83%) Relational Database
4 2 (0.83%) Tableau
5 1 (0.41%) Amazon RDS
5 1 (0.41%) BigQuery
5 1 (0.41%) Data Vault
5 1 (0.41%) DynamoDB
5 1 (0.41%) Elasticsearch
5 1 (0.41%) Electronic Patient Records
5 1 (0.41%) Looker
5 1 (0.41%) MongoDB
5 1 (0.41%) Oracle Database
5 1 (0.41%) Power Query
5 1 (0.41%) PowerPivot
5 1 (0.41%) RDBMS
5 1 (0.41%) Redis
5 1 (0.41%) SQL Server Integration Services
Development Applications
1 30 (12.40%) JIRA
2 5 (2.07%) Jenkins
3 3 (1.24%) Git
4 2 (0.83%) Axure RP
4 2 (0.83%) GitLab
4 2 (0.83%) TestRail
5 1 (0.41%) CircleCI
5 1 (0.41%) Cypress.io
5 1 (0.41%) Eclipse
5 1 (0.41%) MLflow
5 1 (0.41%) Postman
5 1 (0.41%) Selenium
General
1 100 (41.32%) Social Skills
2 47 (19.42%) Finance
3 43 (17.77%) Analytical Skills
3 43 (17.77%) Public Sector
4 14 (5.79%) Inclusion and Diversity
4 14 (5.79%) Legal
5 13 (5.37%) Influencing Skills
6 12 (4.96%) Banking
7 9 (3.72%) Marketing
7 9 (3.72%) Retail
8 7 (2.89%) Local Government
8 7 (2.89%) Presentation Skills
9 6 (2.48%) Organisational Skills
10 5 (2.07%) Manufacturing
11 4 (1.65%) Back Office
11 4 (1.65%) Documentation Skills
12 3 (1.24%) Electronics
12 3 (1.24%) Financial Institution
12 3 (1.24%) Law
12 3 (1.24%) Telecoms
Job Titles
1 64 (26.45%) Analyst
2 26 (10.74%) Business Analyst
3 24 (9.92%) Lead
3 24 (9.92%) Senior
4 18 (7.44%) Architect
4 18 (7.44%) Service Analyst
5 15 (6.20%) Support Analyst
6 14 (5.79%) Operations Analyst
6 14 (5.79%) Service Manager
7 10 (4.13%) Delivery Manager
7 10 (4.13%) Developer
8 9 (3.72%) Consultant
8 9 (3.72%) IT Support
9 8 (3.31%) Designer
9 8 (3.31%) Service Designer
10 7 (2.89%) IT Analyst
10 7 (2.89%) Operational Support Analyst
10 7 (2.89%) Operations Support Analyst
10 7 (2.89%) SharePoint Analyst
10 7 (2.89%) SharePoint Support
Libraries, Frameworks & Software Standards
1 9 (3.72%) HTML
2 8 (3.31%) REST
3 7 (2.89%) CSS
3 7 (2.89%) RESTful
3 7 (2.89%) SOAP
4 6 (2.48%) Kafka
4 6 (2.48%) Middleware
5 4 (1.65%) LangChain
5 4 (1.65%) LangGraph
5 4 (1.65%) NumPy
5 4 (1.65%) Pandas
5 4 (1.65%) SailPoint
5 4 (1.65%) scikit-learn
6 3 (1.24%) AngularJS
6 3 (1.24%) Semantic Kernel
6 3 (1.24%) XML
7 2 (0.83%) ActiveMQ
7 2 (0.83%) Bootstrap
7 2 (0.83%) Oracle Fusion
7 2 (0.83%) Spring
Miscellaneous
1 17 (7.02%) Onboarding
2 13 (5.37%) Product Ownership
3 8 (3.31%) Self-Motivation
4 7 (2.89%) CMDB
4 7 (2.89%) Management Information System
5 6 (2.48%) Virtual Team
6 5 (2.07%) NHS
6 5 (2.07%) Smartphone
7 4 (1.65%) AI Agents
7 4 (1.65%) Data Centre
7 4 (1.65%) Data Protection Act
7 4 (1.65%) Enterprise Software
8 3 (1.24%) Analytical Mindset
8 3 (1.24%) Cloud Native
8 3 (1.24%) Cyber Defence
8 3 (1.24%) Cyber Threat
8 3 (1.24%) Public Cloud
9 2 (0.83%) Greenfield Project
9 2 (0.83%) Hybrid Cloud
9 2 (0.83%) Security Operations Centre
Operating Systems
1 20 (8.26%) Windows
2 10 (4.13%) Windows 10
3 5 (2.07%) Android
3 5 (2.07%) Apple iOS
3 5 (2.07%) Windows Server
4 2 (0.83%) Linux
4 2 (0.83%) Mac OS
4 2 (0.83%) VMS
Processes & Methodologies
1 70 (28.93%) Agile
2 64 (26.45%) ITIL
3 60 (24.79%) Problem-Solving
4 49 (20.25%) ITSM
4 49 (20.25%) Stakeholder Engagement
5 48 (19.83%) Continuous Improvement
6 41 (16.94%) Stakeholder Management
7 37 (15.29%) Service Management
8 32 (13.22%) DevOps
9 28 (11.57%) Roadmaps
10 26 (10.74%) Service Design
10 26 (10.74%) User Experience
11 24 (9.92%) Change Management
12 22 (9.09%) Decision-Making
13 20 (8.26%) Process Improvement
14 19 (7.85%) Analytics
14 19 (7.85%) Cybersecurity
14 19 (7.85%) Data Protection
15 16 (6.61%) Problem Management
15 16 (6.61%) Project Delivery
Programming Languages
1 18 (7.44%) PowerShell
1 18 (7.44%) SQL
2 12 (4.96%) Python
3 10 (4.13%) JavaScript
4 5 (2.07%) Java
5 2 (0.83%) Bicep
6 1 (0.41%) Apex Code
6 1 (0.41%) Bash
6 1 (0.41%) Kusto Query Language
6 1 (0.41%) PL/SQL
Qualifications
1 41 (16.94%) Security Cleared
2 37 (15.29%) SC Cleared
3 18 (7.44%) ITIL Certification
4 13 (5.37%) Degree
5 6 (2.48%) BPSS Clearance
6 5 (2.07%) ITIL Foundation Certificate
6 5 (2.07%) PMP
7 4 (1.65%) Azure Certification
7 4 (1.65%) Microsoft Certification
7 4 (1.65%) PMI Certification
8 3 (1.24%) CISSP
8 3 (1.24%) DV Cleared
9 2 (0.83%) A+ Certification
9 2 (0.83%) AWS Certification
9 2 (0.83%) CBAP
9 2 (0.83%) CSPO
9 2 (0.83%) CTC Cleared
9 2 (0.83%) ISTQB
9 2 (0.83%) MCP
9 2 (0.83%) Six Sigma Green Belt
Quality Assurance & Compliance
1 11 (4.55%) Accessibility
2 10 (4.13%) ISO/IEC 27001
3 9 (3.72%) GDPR
4 8 (3.31%) Cyber Essentials
4 8 (3.31%) SLA
5 7 (2.89%) QA
6 4 (1.65%) Data Quality
6 4 (1.65%) PMO
7 3 (1.24%) WCAG
8 2 (0.83%) Actionable Recommendations
8 2 (0.83%) NCSC
8 2 (0.83%) NIST
8 2 (0.83%) Sarbanes-Oxley
9 1 (0.41%) COBIT
9 1 (0.41%) HIPAA
9 1 (0.41%) HL7
9 1 (0.41%) ISO 9001
9 1 (0.41%) ISO/IEC 20000
9 1 (0.41%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.41%) PCI DSS
System Software
1 31 (12.81%) Active Directory
2 5 (2.07%) Docker
3 2 (0.83%) Virtual Machines
3 2 (0.83%) vSphere
4 1 (0.41%) VMware Infrastructure
4 1 (0.41%) VMware NSX
4 1 (0.41%) XenApp
Systems Management
1 14 (5.79%) Microsoft Intune
2 10 (4.13%) SCCM
3 9 (3.72%) Terraform
4 8 (3.31%) SCOM
5 7 (2.89%) HP SiteScope
5 7 (2.89%) Kubernetes
6 5 (2.07%) Ansible
7 2 (0.83%) HP ALM
7 2 (0.83%) SCOrch
8 1 (0.41%) Computer Emergency Response Teams
8 1 (0.41%) Grafana
8 1 (0.41%) Jamf Pro
8 1 (0.41%) Kibana
8 1 (0.41%) Prometheus
8 1 (0.41%) Single Sign-On
Vendors
1 60 (24.79%) Microsoft
2 29 (11.98%) ServiceNow
3 16 (6.61%) SAP
4 15 (6.20%) Remedy
5 9 (3.72%) Salesforce
6 7 (2.89%) Apple
6 7 (2.89%) Splunk
7 6 (2.48%) Oracle
8 5 (2.07%) BMC
8 5 (2.07%) Citrix
8 5 (2.07%) Google
9 3 (1.24%) Adobe
9 3 (1.24%) Alteryx
9 3 (1.24%) Foundry
9 3 (1.24%) Zscaler
10 2 (0.83%) Globalscape
10 2 (0.83%) HP
10 2 (0.83%) MuleSoft
10 2 (0.83%) VMware
10 2 (0.83%) Zuora