Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 4 August 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Aug 2026
Same period 2025 Same period 2024
Rank 153 159 234
Rank change year-on-year +6 +75 -31
Contract jobs citing Service Delivery 364 245 156
As % of all contract jobs in London 1.82% 1.80% 0.96%
As % of the Processes & Methodologies category 2.04% 1.95% 1.08%
Number of daily rates quoted 233 151 114
10th Percentile £206 £263 £203
25th Percentile £400 £400 £353
Median daily rate (50th Percentile) £515 £500 £500
Median % change year-on-year +3.00% - -
75th Percentile £638 £630 £606
90th Percentile £773 £738 £688
England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -3.85%
Number of hourly rates quoted 19 16 8
10th Percentile £16.70 £17.98 £14.08
25th Percentile £18.50 £20.18 £15.81
Median hourly rate £22.00 £24.30 £16.56
Median % change year-on-year -9.47% +46.78% -56.68%
75th Percentile £25.41 £31.25 £21.10
90th Percentile £68.88 £38.88 £30.69
England median hourly rate £17.94 £17.30 £16.23
% change year-on-year +3.67% +6.59% -1.76%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,809 12,563 14,469
As % of all contract IT jobs advertised in London 89.02% 92.23% 88.88%
Number of daily rates quoted 11,743 8,414 10,214
10th Percentile £363 £325 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £541 £550
Median % change year-on-year +1.62% -1.59% -4.35%
75th Percentile £660 £675 £688
90th Percentile £775 £788 £800
England median daily rate £525 £513 £525
% change year-on-year +2.44% -2.38% -4.55%
Number of hourly rates quoted 294 248 196
10th Percentile £17.60 £16.50 £16.97
25th Percentile £20.02 £24.62 £22.00
Median hourly rate £35.86 £29.50 £35.25
Median % change year-on-year +21.54% -16.31% -14.59%
75th Percentile £57.50 £49.56 £55.00
90th Percentile £81.25 £63.25 £71.88
England median hourly rate £45.00 £25.15 £42.50
% change year-on-year +78.93% -40.82% -

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 4 August 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 4 August 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 4 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -26 38 £492 -18.08% 44
South London -11 12 £570 +3.64% 10
East London +8 7 £750 +50.00% 10
West London -23 4 £500 - 13
North London -1 3 £450 -30.77% 3
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (5.77%) SharePoint
2 19 (5.22%) Microsoft Exchange
3 13 (3.57%) Confluence
4 4 (1.10%) Adobe Experience Manager
5 2 (0.55%) Apache Spark
6 1 (0.27%) Apache
6 1 (0.27%) Exchange Server 2013
6 1 (0.27%) JBoss
6 1 (0.27%) SharePoint Server
Applications
1 9 (2.47%) Microsoft Excel
2 7 (1.92%) Microsoft Office
3 1 (0.27%) Microsoft Project
3 1 (0.27%) MS Visio
3 1 (0.27%) Spreadsheet
Business Applications
1 6 (1.65%) Dynamics CRM
2 4 (1.10%) Oracle ERP
2 4 (1.10%) Remedy ITSM
3 3 (0.82%) SAP S/4HANA
4 2 (0.55%) NEC Housing
4 2 (0.55%) SAP HCM
4 2 (0.55%) SAP PS
4 2 (0.55%) Sparx Enterprise Architect
5 1 (0.27%) Alphatax
5 1 (0.27%) Dynamics GP
5 1 (0.27%) Loan IQ
5 1 (0.27%) SAP Payroll
5 1 (0.27%) SAP PM
Cloud Services
1 64 (17.58%) Azure
2 59 (16.21%) Microsoft 365
3 33 (9.07%) Entra ID
4 30 (8.24%) AWS
5 20 (5.49%) Power Platform
6 16 (4.40%) SaaS
7 12 (3.30%) Azure DevOps
8 10 (2.75%) PaaS
9 8 (2.20%) IaaS
9 8 (2.20%) OCI
9 8 (2.20%) OneDrive
10 7 (1.92%) Dynamics 365
10 7 (1.92%) Serverless
11 6 (1.65%) Azure Functions
11 6 (1.65%) GCP
12 5 (1.37%) Google Workspace
12 5 (1.37%) Power Automate
12 5 (1.37%) Virtual Private Cloud
13 4 (1.10%) GitHub
13 4 (1.10%) SuccessFactors
Communications & Networking
1 20 (5.49%) VPN
2 18 (4.95%) Firewall
3 14 (3.85%) DNS
4 10 (2.75%) DHCP
5 9 (2.47%) Network Security
5 9 (2.47%) TCP/IP
6 8 (2.20%) Wireless
7 7 (1.92%) DMZ
7 7 (1.92%) Wi-Fi
8 5 (1.37%) SAN
9 4 (1.10%) SSL
9 4 (1.10%) WAN
10 3 (0.82%) VLAN
11 2 (0.55%) Intrusion Detection
11 2 (0.55%) LAN
11 2 (0.55%) MPLS
11 2 (0.55%) NaaS
11 2 (0.55%) SD-WAN
11 2 (0.55%) SSH
12 1 (0.27%) Converged Networks
Database & Business Intelligence
1 13 (3.57%) Power BI
2 9 (2.47%) SQL Server
3 8 (2.20%) MySQL
4 4 (1.10%) Oracle Reports
5 3 (0.82%) Data Warehouse
5 3 (0.82%) MongoDB
5 3 (0.82%) PostgreSQL
6 2 (0.55%) Amazon RDS
6 2 (0.55%) Apache Cassandra
6 2 (0.55%) Azure SQL Database
6 2 (0.55%) Big Data
6 2 (0.55%) Elasticsearch
6 2 (0.55%) Flink
6 2 (0.55%) Geospatial Data
6 2 (0.55%) GIS
6 2 (0.55%) InfluxDB
6 2 (0.55%) NoSQL
6 2 (0.55%) Oracle BI Publisher
6 2 (0.55%) TimescaleDB
7 1 (0.27%) Relational Database
Development Applications
1 25 (6.87%) JIRA
2 7 (1.92%) Git
3 4 (1.10%) Maven
4 3 (0.82%) Chocolatey
4 3 (0.82%) Eclipse
4 3 (0.82%) ScriptRunner
5 2 (0.55%) Robot Framework
6 1 (0.27%) Atlassian Bamboo
6 1 (0.27%) Bitbucket
6 1 (0.27%) GitLab
6 1 (0.27%) Jenkins
6 1 (0.27%) SQL Server Management Studio (SSMS)
General
1 134 (36.81%) Social Skills
2 77 (21.15%) Finance
3 74 (20.33%) Public Sector
4 66 (18.13%) Analytical Skills
5 27 (7.42%) Local Government
6 23 (6.32%) Banking
6 23 (6.32%) Organisational Skills
7 16 (4.40%) Legal
8 9 (2.47%) Retail
8 9 (2.47%) Telecoms
9 8 (2.20%) Inclusion and Diversity
9 8 (2.20%) Investment Banking
10 7 (1.92%) Front Office
11 6 (1.65%) Documentation Skills
11 6 (1.65%) Law
11 6 (1.65%) Police
12 4 (1.10%) Billing
12 4 (1.10%) Influencing Skills
12 4 (1.10%) Military
12 4 (1.10%) Presentation Skills
Job Titles
1 38 (10.44%) Delivery Manager
2 37 (10.16%) Analyst
3 36 (9.89%) Lead
4 32 (8.79%) Senior
5 31 (8.52%) Service Manager
6 27 (7.42%) Architect
7 23 (6.32%) Consultant
8 21 (5.77%) Service Delivery Manager
9 20 (5.49%) IT Manager
10 19 (5.22%) Support Engineer
11 17 (4.67%) IT Support
12 15 (4.12%) Project Manager
13 13 (3.57%) Administrator
14 11 (3.02%) Operations Manager
15 10 (2.75%) IT Engineer
15 10 (2.75%) IT Support Engineer
16 9 (2.47%) Business Analyst
16 9 (2.47%) Infrastructure Engineer
16 9 (2.47%) IT Analyst
16 9 (2.47%) Technical Architect
Libraries, Frameworks & Software Standards
1 22 (6.04%) REST
2 9 (2.47%) Web Services
3 7 (1.92%) AngularJS
3 7 (1.92%) CSS
3 7 (1.92%) Oracle Fusion
4 6 (1.65%) SOAP
5 5 (1.37%) Jakarta EE
5 5 (1.37%) XML
6 4 (1.10%) Bootstrap
6 4 (1.10%) jQuery
6 4 (1.10%) Sass
6 4 (1.10%) Spring
6 4 (1.10%) Spring MVC
7 3 (0.82%) .NET
7 3 (0.82%) HTML
7 3 (0.82%) Kafka
7 3 (0.82%) Microsoft Graph
7 3 (0.82%) Middleware
8 2 (0.55%) RabbitMQ
8 2 (0.55%) XSLT
Miscellaneous
1 53 (14.56%) Onboarding
2 14 (3.85%) CMDB
3 11 (3.02%) Cloud Native
3 11 (3.02%) Product Ownership
4 10 (2.75%) Management Information System
4 10 (2.75%) Virtual Team
5 8 (2.20%) Video Conferencing
6 7 (1.92%) Enterprise Software
7 6 (1.65%) Data Centre
7 6 (1.65%) Data Protection Act
8 5 (1.37%) Cyber Threat
8 5 (1.37%) Freedom of Information
8 5 (1.37%) NHS
8 5 (1.37%) Security Operations Centre
8 5 (1.37%) Self-Motivation
9 4 (1.10%) Legacy Systems
10 3 (0.82%) Client/Server
10 3 (0.82%) Data Structures
10 3 (0.82%) Security Posture
11 2 (0.55%) Clustering
Operating Systems
1 67 (18.41%) Windows
2 15 (4.12%) Mac OS
3 12 (3.30%) Windows 10
4 11 (3.02%) Linux
5 7 (1.92%) Android
5 7 (1.92%) Unix
5 7 (1.92%) Windows Server
6 6 (1.65%) Apple iOS
7 3 (0.82%) Red Hat Enterprise Linux
8 2 (0.55%) Solaris
8 2 (0.55%) Windows Server 2019
9 1 (0.27%) AIX
9 1 (0.27%) OpenVMS
9 1 (0.27%) Oracle Linux
9 1 (0.27%) Rocky
9 1 (0.27%) SUSE
9 1 (0.27%) VMS
9 1 (0.27%) Windows 7
9 1 (0.27%) Windows Server 2008
9 1 (0.27%) Windows Server 2016
Processes & Methodologies
1 114 (31.32%) Continuous Improvement
2 113 (31.04%) ITIL
3 94 (25.82%) Stakeholder Management
4 85 (23.35%) Problem-Solving
5 84 (23.08%) Service Management
6 82 (22.53%) Agile
7 77 (21.15%) ITSM
8 52 (14.29%) Stakeholder Engagement
9 50 (13.74%) Change Management
10 43 (11.81%) AI
11 35 (9.62%) Roadmaps
12 34 (9.34%) DevOps
12 34 (9.34%) Migration
13 33 (9.07%) Analytics
14 31 (8.52%) Decision-Making
14 31 (8.52%) Project Delivery
14 31 (8.52%) Project Management
15 28 (7.69%) Incident Management
16 25 (6.87%) Cybersecurity
17 24 (6.59%) Digital Transformation Programme
Programming Languages
1 23 (6.32%) SQL
2 15 (4.12%) JavaScript
2 15 (4.12%) PowerShell
3 13 (3.57%) Python
4 9 (2.47%) Java
5 5 (1.37%) Groovy
6 3 (0.82%) C#
6 3 (0.82%) Shell Script
7 2 (0.55%) C++
7 2 (0.55%) Kotlin
8 1 (0.27%) ActionScript
8 1 (0.27%) ActionScript 2.0
8 1 (0.27%) Bash
8 1 (0.27%) Perl
8 1 (0.27%) T-SQL
8 1 (0.27%) VB.NET
8 1 (0.27%) VBA
Qualifications
1 58 (15.93%) Security Cleared
2 44 (12.09%) SC Cleared
3 24 (6.59%) Degree
4 14 (3.85%) DV Cleared
5 13 (3.57%) ITIL Certification
6 12 (3.30%) PMP
7 11 (3.02%) Microsoft Certification
8 9 (2.47%) CISSP
8 9 (2.47%) Computer Science Degree
8 9 (2.47%) ITIL Foundation Certificate
8 9 (2.47%) PMI Certification
9 8 (2.20%) Azure Certification
10 5 (1.37%) A+ Certification
10 5 (1.37%) CISA
10 5 (1.37%) Master's Degree
10 5 (1.37%) OSCP
10 5 (1.37%) SANS
11 4 (1.10%) AWS Certification
11 4 (1.10%) CISM
12 3 (0.82%) BPSS Clearance
Quality Assurance & Compliance
1 32 (8.79%) SLA
2 16 (4.40%) GRC
3 15 (4.12%) GDPR
4 13 (3.57%) Data Quality
4 13 (3.57%) QA
5 11 (3.02%) Cyber Essentials
6 10 (2.75%) PMO
7 8 (2.20%) Accessibility
7 8 (2.20%) ISO/IEC 27001
8 7 (1.92%) NCSC
9 6 (1.65%) Cyber Essentials PLUS
10 4 (1.10%) PCI DSS
11 3 (0.82%) NIST
12 2 (0.55%) Actionable Recommendations
12 2 (0.55%) WCAG
13 1 (0.27%) BS7666
System Software
1 47 (12.91%) Active Directory
2 8 (2.20%) VMware Infrastructure
3 2 (0.55%) Docker
3 2 (0.55%) Virtual Desktop
3 2 (0.55%) Virtual Machines
3 2 (0.55%) VMware ESXi
4 1 (0.27%) VMware NSX
4 1 (0.27%) XenDesktop
Systems Management
1 26 (7.14%) Microsoft Intune
2 16 (4.40%) SCCM
3 9 (2.47%) Terraform
4 6 (1.65%) WSUS
5 5 (1.37%) Kubernetes
6 3 (0.82%) Ansible
6 3 (0.82%) FortiGate
6 3 (0.82%) Grafana
6 3 (0.82%) Prometheus
7 2 (0.55%) Amdocs OSS
7 2 (0.55%) Jamf Pro
7 2 (0.55%) Nessus
7 2 (0.55%) NetBackup
7 2 (0.55%) vCenter Server
8 1 (0.27%) Istio
8 1 (0.27%) Opsview
8 1 (0.27%) Single Sign-On
8 1 (0.27%) WMI
Vendors
1 89 (24.45%) Microsoft
2 73 (20.05%) ServiceNow
3 20 (5.49%) Oracle
4 12 (3.30%) Citrix
4 12 (3.30%) VMware
5 11 (3.02%) SAP
6 9 (2.47%) Salesforce
6 9 (2.47%) Workday
7 8 (2.20%) Apple
8 7 (1.92%) Bloomberg
9 6 (1.65%) Dynatrace
9 6 (1.65%) NEC
9 6 (1.65%) Reuters
10 5 (1.37%) Atlassian
10 5 (1.37%) Cisco
10 5 (1.37%) ION Trading
10 5 (1.37%) Tenable
10 5 (1.37%) Zscaler
11 4 (1.10%) BMC
11 4 (1.10%) Remedy