Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 10 April 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Apr 2026
Same period 2025 Same period 2024
Rank 160 147 168
Rank change year-on-year -13 +21 +30
Contract jobs citing Service Delivery 296 235 257
As % of all contract jobs in London 1.71% 1.86% 1.43%
As % of the Processes & Methodologies category 1.91% 2.03% 1.62%
Number of daily rates quoted 188 167 193
10th Percentile £313 £335 £200
25th Percentile £413 £421 £375
Median daily rate (50th Percentile) £518 £550 £525
Median % change year-on-year -5.91% +4.76% +9.38%
75th Percentile £638 £600 £650
90th Percentile £763 £655 £749
England median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -3.85%
Number of hourly rates quoted 9 9 9
10th Percentile £19.40 £19.84 £15.90
25th Percentile - £21.25 £16.25
Median hourly rate £22.00 £28.60 £16.86
Median % change year-on-year -23.08% +69.63% -44.72%
75th Percentile £30.59 £29.07 £24.75
90th Percentile £73.35 £31.30 £38.88
England median hourly rate £18.28 £19.00 £14.80
% change year-on-year -3.79% +28.38% -43.25%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 15,475 11,601 15,860
As % of all contract IT jobs advertised in London 89.22% 91.69% 88.18%
Number of daily rates quoted 10,379 7,867 11,338
10th Percentile £353 £350 £338
25th Percentile £425 £445 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -6.38%
75th Percentile £650 £688 £675
90th Percentile £760 £803 £788
England median daily rate £505 £525 £525
% change year-on-year -3.81% - -4.55%
Number of hourly rates quoted 249 165 333
10th Percentile £18.25 £18.11 £15.96
25th Percentile £22.41 £24.18 £19.57
Median hourly rate £35.50 £35.00 £30.00
Median % change year-on-year +1.43% +16.67% -23.08%
75th Percentile £56.00 £50.75 £50.00
90th Percentile £72.50 £64.50 £66.95
England median hourly rate £40.00 £32.03 £34.11
% change year-on-year +24.90% -6.10% -9.05%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 10 April 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 10 April 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 10 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -28 27 £556 -3.26% 30
West London -10 18 £588 +56.67% 17
South London -22 12 £538 -10.42% 4
East London +1 6 £475 -5.00% 8
North London - 1 £600 - 5
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (5.74%) Confluence
2 11 (3.72%) Microsoft Exchange
3 6 (2.03%) SharePoint
4 4 (1.35%) Adobe Experience Manager
5 2 (0.68%) Apache Spark
6 1 (0.34%) CMS
6 1 (0.34%) nginx
Applications
1 12 (4.05%) Microsoft Excel
2 8 (2.70%) Microsoft Office
3 5 (1.69%) Microsoft PowerPoint
4 4 (1.35%) MS Visio
5 3 (1.01%) Spreadsheet
6 2 (0.68%) Adobe After Effects
6 2 (0.68%) Adobe XD
6 2 (0.68%) InVision
6 2 (0.68%) Sketch
6 2 (0.68%) Trello
7 1 (0.34%) Chatbot
7 1 (0.34%) Microsoft Project
Business Applications
1 5 (1.69%) Remedy ITSM
2 3 (1.01%) Dynamics CRM
2 3 (1.01%) NEC Housing
3 2 (0.68%) NetSuite
3 2 (0.68%) Sparx Enterprise Architect
4 1 (0.34%) Alphatax
4 1 (0.34%) Dynamics GP
4 1 (0.34%) IntelliMatch
4 1 (0.34%) iTrent
4 1 (0.34%) Maximo
4 1 (0.34%) Salesforce CRM
4 1 (0.34%) SAP ERP
4 1 (0.34%) SAP S/4HANA
4 1 (0.34%) Sprinklr
Cloud Services
1 47 (15.88%) Azure
2 36 (12.16%) Microsoft 365
3 25 (8.45%) AWS
4 16 (5.41%) Power Platform
5 14 (4.73%) Entra ID
6 10 (3.38%) Azure DevOps
7 8 (2.70%) GCP
7 8 (2.70%) Google Workspace
7 8 (2.70%) SaaS
8 7 (2.36%) Dynamics 365
8 7 (2.36%) PaaS
9 5 (1.69%) IaaS
9 5 (1.69%) Virtual Private Cloud
10 4 (1.35%) OCI
10 4 (1.35%) Power Automate
11 3 (1.01%) Amazon CloudWatch
11 3 (1.01%) Figma
11 3 (1.01%) Lucidchart
11 3 (1.01%) PowerApps
11 3 (1.01%) Slack
Communications & Networking
1 14 (4.73%) Firewall
1 14 (4.73%) VPN
2 11 (3.72%) DHCP
2 11 (3.72%) DNS
3 8 (2.70%) WAN
4 7 (2.36%) TCP/IP
5 4 (1.35%) DMZ
5 4 (1.35%) LAN
5 4 (1.35%) Wireless
6 3 (1.01%) SD-WAN
7 2 (0.68%) HTTP
7 2 (0.68%) Internet
7 2 (0.68%) NaaS
7 2 (0.68%) Network Security
7 2 (0.68%) SAN
8 1 (0.34%) HSRP
8 1 (0.34%) InfiniBand
8 1 (0.34%) NAS
8 1 (0.34%) SSL
8 1 (0.34%) Wi-Fi
Database & Business Intelligence
1 10 (3.38%) Power BI
2 6 (2.03%) MySQL
2 6 (2.03%) SQL Server
3 3 (1.01%) Data Warehouse
4 2 (0.68%) Amazon RDS
4 2 (0.68%) Apache Cassandra
4 2 (0.68%) Big Data
4 2 (0.68%) Elasticsearch
4 2 (0.68%) Flink
4 2 (0.68%) Geospatial Data
4 2 (0.68%) InfluxDB
4 2 (0.68%) MongoDB
4 2 (0.68%) NoSQL
4 2 (0.68%) PostgreSQL
4 2 (0.68%) Relational Database
4 2 (0.68%) SQL Server Integration Services
4 2 (0.68%) Tableau
4 2 (0.68%) TimescaleDB
5 1 (0.34%) Electronic Patient Records
5 1 (0.34%) Enterprise Data Warehouse
Development Applications
1 35 (11.82%) JIRA
2 4 (1.35%) Maven
3 3 (1.01%) Git
3 3 (1.01%) ScriptRunner
3 3 (1.01%) TestRail
4 2 (0.68%) Axure RP
4 2 (0.68%) Cypress.io
4 2 (0.68%) Robot Framework
4 2 (0.68%) Selenium
5 1 (0.34%) Cucumber
5 1 (0.34%) Postman
5 1 (0.34%) SQL Server Management Studio (SSMS)
General
1 118 (39.86%) Social Skills
2 69 (23.31%) Finance
3 47 (15.88%) Analytical Skills
3 47 (15.88%) Public Sector
4 19 (6.42%) Banking
5 18 (6.08%) Legal
6 15 (5.07%) Local Government
7 13 (4.39%) Organisational Skills
8 11 (3.72%) Inclusion and Diversity
8 11 (3.72%) Presentation Skills
9 9 (3.04%) Documentation Skills
9 9 (3.04%) Influencing Skills
10 8 (2.70%) Retail
11 6 (2.03%) Investment Banking
12 5 (1.69%) Back Office
12 5 (1.69%) Front Office
12 5 (1.69%) Law
12 5 (1.69%) Marketing
12 5 (1.69%) Telecoms
13 4 (1.35%) Billing
Job Titles
1 50 (16.89%) Analyst
2 36 (12.16%) Senior
3 29 (9.80%) Delivery Manager
4 28 (9.46%) Lead
5 26 (8.78%) Service Manager
6 24 (8.11%) Architect
7 18 (6.08%) Business Analyst
8 17 (5.74%) Service Delivery Manager
9 16 (5.41%) Consultant
10 14 (4.73%) Administrator
10 14 (4.73%) IT Manager
10 14 (4.73%) Project Manager
11 13 (4.39%) Service Analyst
12 9 (3.04%) IT Analyst
12 9 (3.04%) IT Support
13 8 (2.70%) Senior Consultant
14 7 (2.36%) Senior Manager
14 7 (2.36%) Solutions Architect
14 7 (2.36%) Support Analyst
14 7 (2.36%) Support Engineer
Libraries, Frameworks & Software Standards
1 18 (6.08%) REST
2 12 (4.05%) CSS
3 10 (3.38%) HTML
4 8 (2.70%) Oracle Fusion
5 6 (2.03%) AngularJS
5 6 (2.03%) Middleware
5 6 (2.03%) Spring
6 5 (1.69%) SOAP
6 5 (1.69%) XML
7 4 (1.35%) Bootstrap
7 4 (1.35%) J2EE
7 4 (1.35%) jQuery
7 4 (1.35%) RESTful
7 4 (1.35%) Sass
7 4 (1.35%) Spring MVC
7 4 (1.35%) Web Services
8 3 (1.01%) .NET
9 2 (0.68%) JMS
9 2 (0.68%) Kafka
9 2 (0.68%) Model Context Protocol
Miscellaneous
1 22 (7.43%) Onboarding
2 19 (6.42%) Product Ownership
3 12 (4.05%) Self-Motivation
4 10 (3.38%) CMDB
5 8 (2.70%) Data Centre
5 8 (2.70%) Management Information System
6 7 (2.36%) Cloud Native
7 6 (2.03%) Data Protection Act
7 6 (2.03%) Enterprise Software
8 5 (1.69%) AI Agents
8 5 (1.69%) Smartphone
8 5 (1.69%) Virtual Team
9 4 (1.35%) Hybrid Cloud
9 4 (1.35%) Life Science
10 3 (1.01%) Client/Server
10 3 (1.01%) Distributed Systems
10 3 (1.01%) Freedom of Information
10 3 (1.01%) Legacy Systems
10 3 (1.01%) NHS
10 3 (1.01%) Security Operations Centre
Operating Systems
1 35 (11.82%) Windows
2 11 (3.72%) Linux
3 10 (3.38%) Windows 10
4 8 (2.70%) Android
4 8 (2.70%) Windows Server
5 6 (2.03%) Apple iOS
6 5 (1.69%) Mac OS
6 5 (1.69%) Unix
7 2 (0.68%) Red Hat Enterprise Linux
8 1 (0.34%) Oracle Linux
8 1 (0.34%) Rocky
8 1 (0.34%) Solaris
8 1 (0.34%) VMS
8 1 (0.34%) Windows Server 2012
8 1 (0.34%) Windows Server 2016
8 1 (0.34%) Windows Server 2019
Processes & Methodologies
1 86 (29.05%) Agile
2 76 (25.68%) ITIL
3 75 (25.34%) Continuous Improvement
4 70 (23.65%) Stakeholder Management
5 60 (20.27%) Problem-Solving
6 50 (16.89%) ITSM
7 49 (16.55%) Service Management
8 45 (15.20%) Stakeholder Engagement
9 35 (11.82%) Change Management
10 33 (11.15%) Project Management
11 31 (10.47%) Process Improvement
11 31 (10.47%) Roadmaps
12 29 (9.80%) DevOps
13 28 (9.46%) AI
14 27 (9.12%) Decision-Making
15 25 (8.45%) Service Design
16 24 (8.11%) Migration
17 21 (7.09%) Mentoring
17 21 (7.09%) Project Delivery
17 21 (7.09%) Risk Management
Programming Languages
1 20 (6.76%) SQL
2 18 (6.08%) JavaScript
3 14 (4.73%) PowerShell
3 14 (4.73%) Python
4 12 (4.05%) Java
5 3 (1.01%) Groovy
6 2 (0.68%) Bash
6 2 (0.68%) C++
6 2 (0.68%) Kotlin
7 1 (0.34%) Apex Code
7 1 (0.34%) Bicep
7 1 (0.34%) C#
7 1 (0.34%) Kusto Query Language
7 1 (0.34%) Shell Script
7 1 (0.34%) T-SQL
7 1 (0.34%) VB.NET
7 1 (0.34%) VBA
Qualifications
1 52 (17.57%) Security Cleared
2 46 (15.54%) SC Cleared
3 24 (8.11%) Degree
4 11 (3.72%) PMP
5 10 (3.38%) ITIL Certification
5 10 (3.38%) Microsoft Certification
6 9 (3.04%) ITIL Foundation Certificate
7 8 (2.70%) Azure Certification
8 7 (2.36%) DV Cleared
8 7 (2.36%) Master's Degree
8 7 (2.36%) PMI Certification
9 5 (1.69%) CISA
9 5 (1.69%) CISSP
10 4 (1.35%) BPSS Clearance
11 3 (1.01%) Computer Science Degree
11 3 (1.01%) MCSA
11 3 (1.01%) OSCP
11 3 (1.01%) SANS
12 2 (0.68%) CBAP
12 2 (0.68%) MBA
Quality Assurance & Compliance
1 26 (8.78%) SLA
2 15 (5.07%) GDPR
3 11 (3.72%) Data Quality
3 11 (3.72%) ISO/IEC 27001
3 11 (3.72%) QA
4 8 (2.70%) GRC
5 6 (2.03%) Cyber Essentials
5 6 (2.03%) PMO
6 5 (1.69%) Sarbanes-Oxley
7 4 (1.35%) Accessibility
7 4 (1.35%) NCSC
8 3 (1.01%) Actionable Recommendations
8 3 (1.01%) PCI DSS
9 2 (0.68%) COBIT
9 2 (0.68%) NIST
9 2 (0.68%) WCAG
10 1 (0.34%) HL7
System Software
1 26 (8.78%) Active Directory
2 2 (0.68%) Virtual Machines
3 1 (0.34%) Microsoft Virtual Server
3 1 (0.34%) Virtual Servers
3 1 (0.34%) VMware Infrastructure
3 1 (0.34%) VMware NSX
3 1 (0.34%) vSphere
3 1 (0.34%) XenDesktop
Systems Management
1 15 (5.07%) Microsoft Intune
2 10 (3.38%) SCCM
3 6 (2.03%) Ansible
4 4 (1.35%) Terraform
5 3 (1.01%) HP ALM
5 3 (1.01%) WSUS
6 2 (0.68%) Amdocs OSS
6 2 (0.68%) Grafana
6 2 (0.68%) Prometheus
6 2 (0.68%) SCOrch
7 1 (0.34%) FortiGate
7 1 (0.34%) Jamf Pro
7 1 (0.34%) Kubernetes
7 1 (0.34%) SCOM
7 1 (0.34%) WMI
Vendors
1 60 (20.27%) ServiceNow
2 48 (16.22%) Microsoft
3 15 (5.07%) Salesforce
4 14 (4.73%) Oracle
5 8 (2.70%) Remedy
6 7 (2.36%) Citrix
6 7 (2.36%) SAP
7 6 (2.03%) Apple
7 6 (2.03%) BMC
7 6 (2.03%) Workday
8 5 (1.69%) Bloomberg
8 5 (1.69%) Reuters
9 4 (1.35%) Google
9 4 (1.35%) ION Trading
9 4 (1.35%) Zscaler
10 3 (1.01%) Adobe
10 3 (1.01%) Atlassian
10 3 (1.01%) Dynatrace
10 3 (1.01%) HP
10 3 (1.01%) NEC