Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 16 July 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Jul 2026
Same period 2025 Same period 2024
Rank 154 155 223
Rank change year-on-year +1 +68 -20
Contract jobs citing Service Delivery 346 242 189
As % of all contract jobs in London 1.75% 1.78% 1.09%
As % of the Processes & Methodologies category 1.97% 1.94% 1.23%
Number of daily rates quoted 226 153 143
10th Percentile £211 £263 £200
25th Percentile £413 £400 £350
Median daily rate (50th Percentile) £518 £500 £500
Median % change year-on-year +3.50% - -
75th Percentile £638 £623 £606
90th Percentile £775 £738 £698
England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -4.76%
Number of hourly rates quoted 16 19 9
10th Percentile £16.70 £17.98 £15.90
25th Percentile £18.05 £20.12 £16.25
Median hourly rate £22.00 £25.15 £16.86
Median % change year-on-year -12.52% +49.17% -55.88%
75th Percentile £28.65 £30.04 £23.75
90th Percentile £51.54 £36.55 £30.46
England median hourly rate £17.87 £17.30 £15.51
% change year-on-year +3.29% +11.54% -9.51%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 17,581 12,493 15,383
As % of all contract IT jobs advertised in London 88.98% 92.12% 88.71%
Number of daily rates quoted 11,664 8,343 10,937
10th Percentile £360 £331 £350
25th Percentile £446 £425 £450
Median daily rate (50th Percentile) £540 £550 £550
Median % change year-on-year -1.82% - -4.35%
75th Percentile £650 £675 £675
90th Percentile £770 £788 £800
England median daily rate £525 £513 £525
% change year-on-year +2.44% -2.38% -4.55%
Number of hourly rates quoted 274 239 281
10th Percentile £17.60 £16.50 £16.24
25th Percentile £22.00 £24.66 £20.22
Median hourly rate £36.25 £32.00 £30.16
Median % change year-on-year +13.28% +6.10% -27.33%
75th Percentile £58.44 £50.25 £50.00
90th Percentile £81.25 £63.35 £69.50
England median hourly rate £47.50 £25.15 £38.12
% change year-on-year +88.87% -34.02% -8.14%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 16 July 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 16 July 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 16 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -37 33 £488 -20.41% 19
South London -10 11 £570 +3.64% 7
East London +6 7 £750 +50.00% 6
West London -17 6 £650 +52.94% 8
North London 0 3 £450 - 2
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.78%) Microsoft Exchange
2 19 (5.49%) SharePoint
3 15 (4.34%) Confluence
4 4 (1.16%) Adobe Experience Manager
5 2 (0.58%) Apache Spark
6 1 (0.29%) SharePoint Server
Applications
1 8 (2.31%) Microsoft Excel
2 7 (2.02%) Microsoft Office
3 2 (0.58%) Spreadsheet
4 1 (0.29%) Microsoft Project
4 1 (0.29%) MS Visio
Business Applications
1 6 (1.73%) Dynamics CRM
2 5 (1.45%) Remedy ITSM
3 4 (1.16%) Oracle ERP
4 3 (0.87%) SAP S/4HANA
5 2 (0.58%) NEC Housing
5 2 (0.58%) SAP HCM
5 2 (0.58%) SAP PS
6 1 (0.29%) Alphatax
6 1 (0.29%) Dynamics GP
6 1 (0.29%) SAP Payroll
6 1 (0.29%) SAP PM
6 1 (0.29%) Sparx Enterprise Architect
Cloud Services
1 58 (16.76%) Azure
2 51 (14.74%) Microsoft 365
3 29 (8.38%) Entra ID
4 27 (7.80%) AWS
5 20 (5.78%) Power Platform
6 12 (3.47%) SaaS
7 10 (2.89%) Azure DevOps
8 9 (2.60%) OCI
8 9 (2.60%) PaaS
9 7 (2.02%) Dynamics 365
9 7 (2.02%) IaaS
10 6 (1.73%) GCP
10 6 (1.73%) OneDrive
11 5 (1.45%) Google Workspace
11 5 (1.45%) Serverless
11 5 (1.45%) Virtual Private Cloud
12 4 (1.16%) Azure Functions
12 4 (1.16%) Power Automate
12 4 (1.16%) SuccessFactors
13 3 (0.87%) GitHub
Communications & Networking
1 17 (4.91%) Firewall
1 17 (4.91%) VPN
2 9 (2.60%) Network Security
3 8 (2.31%) DNS
4 7 (2.02%) DMZ
4 7 (2.02%) TCP/IP
4 7 (2.02%) Wireless
5 6 (1.73%) DHCP
5 6 (1.73%) WAN
6 5 (1.45%) Wi-Fi
7 4 (1.16%) LAN
7 4 (1.16%) SAN
8 3 (0.87%) SD-WAN
9 2 (0.58%) Intrusion Detection
9 2 (0.58%) MPLS
9 2 (0.58%) NaaS
10 1 (0.29%) 3GPP
10 1 (0.29%) Internet
10 1 (0.29%) VoIP
10 1 (0.29%) WLAN
Database & Business Intelligence
1 12 (3.47%) Power BI
2 8 (2.31%) SQL Server
3 6 (1.73%) MySQL
4 4 (1.16%) Oracle Reports
5 2 (0.58%) Amazon RDS
5 2 (0.58%) Apache Cassandra
5 2 (0.58%) Azure SQL Database
5 2 (0.58%) Big Data
5 2 (0.58%) Data Warehouse
5 2 (0.58%) Elasticsearch
5 2 (0.58%) Flink
5 2 (0.58%) Geospatial Data
5 2 (0.58%) GIS
5 2 (0.58%) InfluxDB
5 2 (0.58%) MongoDB
5 2 (0.58%) NoSQL
5 2 (0.58%) Oracle BI Publisher
5 2 (0.58%) PostgreSQL
5 2 (0.58%) SQL Server Integration Services
5 2 (0.58%) TimescaleDB
Development Applications
1 26 (7.51%) JIRA
2 6 (1.73%) Git
3 4 (1.16%) Maven
4 3 (0.87%) Eclipse
4 3 (0.87%) ScriptRunner
5 2 (0.58%) Robot Framework
6 1 (0.29%) Chocolatey
6 1 (0.29%) Cucumber
6 1 (0.29%) Cypress.io
6 1 (0.29%) GitLab
6 1 (0.29%) Jenkins
6 1 (0.29%) Selenium
6 1 (0.29%) SQL Server Management Studio (SSMS)
6 1 (0.29%) TestRail
General
1 126 (36.42%) Social Skills
2 76 (21.97%) Finance
3 69 (19.94%) Public Sector
4 58 (16.76%) Analytical Skills
5 26 (7.51%) Local Government
6 19 (5.49%) Banking
6 19 (5.49%) Organisational Skills
7 17 (4.91%) Legal
8 9 (2.60%) Investment Banking
8 9 (2.60%) Telecoms
9 8 (2.31%) Retail
10 7 (2.02%) Documentation Skills
10 7 (2.02%) Law
11 6 (1.73%) Front Office
11 6 (1.73%) Police
11 6 (1.73%) Presentation Skills
12 5 (1.45%) Inclusion and Diversity
13 4 (1.16%) Billing
13 4 (1.16%) Manufacturing
14 3 (0.87%) Back Office
Job Titles
1 42 (12.14%) Delivery Manager
2 36 (10.40%) Service Manager
3 35 (10.12%) Lead
4 34 (9.83%) Senior
5 32 (9.25%) Analyst
6 28 (8.09%) Architect
7 26 (7.51%) Service Delivery Manager
8 23 (6.65%) IT Manager
9 21 (6.07%) Consultant
10 19 (5.49%) Support Engineer
11 18 (5.20%) Project Manager
12 15 (4.34%) IT Support
13 12 (3.47%) Administrator
13 12 (3.47%) Operations Manager
14 10 (2.89%) IT Engineer
14 10 (2.89%) IT Support Engineer
15 9 (2.60%) Business Analyst
15 9 (2.60%) IT Services Manager
15 9 (2.60%) Senior Manager
15 9 (2.60%) Solutions Architect
Libraries, Frameworks & Software Standards
1 22 (6.36%) REST
2 9 (2.60%) Oracle Fusion
2 9 (2.60%) Web Services
3 7 (2.02%) AngularJS
3 7 (2.02%) CSS
4 6 (1.73%) Middleware
4 6 (1.73%) SOAP
4 6 (1.73%) Spring
5 5 (1.45%) XML
6 4 (1.16%) Bootstrap
6 4 (1.16%) J2EE
6 4 (1.16%) jQuery
6 4 (1.16%) Sass
6 4 (1.16%) Spring MVC
7 3 (0.87%) HTML
7 3 (0.87%) Microsoft Graph
8 2 (0.58%) .NET
8 2 (0.58%) JMS
8 2 (0.58%) RabbitMQ
8 2 (0.58%) XSLT
Miscellaneous
1 38 (10.98%) Onboarding
2 15 (4.34%) Product Ownership
3 14 (4.05%) CMDB
4 10 (2.89%) Cloud Native
4 10 (2.89%) Management Information System
5 8 (2.31%) Data Centre
5 8 (2.31%) Video Conferencing
5 8 (2.31%) Virtual Team
6 7 (2.02%) Enterprise Software
7 6 (1.73%) Data Protection Act
7 6 (1.73%) Freedom of Information
7 6 (1.73%) Security Operations Centre
7 6 (1.73%) Self-Motivation
8 5 (1.45%) NHS
9 4 (1.16%) Legacy Systems
10 3 (0.87%) Data Structures
10 3 (0.87%) Distributed Systems
10 3 (0.87%) Hybrid Cloud
10 3 (0.87%) Life Science
10 3 (0.87%) Security Posture
Operating Systems
1 56 (16.18%) Windows
2 14 (4.05%) Mac OS
3 13 (3.76%) Linux
4 11 (3.18%) Windows 10
5 8 (2.31%) Windows Server
6 7 (2.02%) Unix
7 6 (1.73%) Android
8 5 (1.45%) Apple iOS
9 3 (0.87%) Red Hat Enterprise Linux
10 2 (0.58%) Solaris
10 2 (0.58%) Windows Server 2016
10 2 (0.58%) Windows Server 2019
11 1 (0.29%) AIX
11 1 (0.29%) Oracle Linux
11 1 (0.29%) Rocky
11 1 (0.29%) SUSE
11 1 (0.29%) VMS
11 1 (0.29%) Windows Server 2012
Processes & Methodologies
1 110 (31.79%) Continuous Improvement
2 101 (29.19%) ITIL
3 93 (26.88%) Stakeholder Management
4 80 (23.12%) Agile
5 78 (22.54%) Problem-Solving
6 73 (21.10%) Service Management
7 72 (20.81%) ITSM
8 53 (15.32%) Stakeholder Engagement
9 42 (12.14%) Change Management
10 37 (10.69%) AI
11 36 (10.40%) Project Management
12 35 (10.12%) Migration
12 35 (10.12%) Roadmaps
13 30 (8.67%) DevOps
13 30 (8.67%) Project Delivery
14 28 (8.09%) Analytics
14 28 (8.09%) Incident Management
15 26 (7.51%) Asset Management
16 25 (7.23%) Decision-Making
16 25 (7.23%) Technical Leadership
Programming Languages
1 21 (6.07%) SQL
2 17 (4.91%) JavaScript
3 16 (4.62%) PowerShell
4 13 (3.76%) Python
5 12 (3.47%) Java
6 5 (1.45%) Groovy
7 2 (0.58%) C#
7 2 (0.58%) C++
7 2 (0.58%) Kotlin
7 2 (0.58%) Shell Script
8 1 (0.29%) Bash
8 1 (0.29%) T-SQL
8 1 (0.29%) VB.NET
8 1 (0.29%) VBA
Qualifications
1 59 (17.05%) Security Cleared
2 48 (13.87%) SC Cleared
3 22 (6.36%) Degree
4 14 (4.05%) DV Cleared
5 13 (3.76%) ITIL Certification
5 13 (3.76%) PMP
6 10 (2.89%) CISSP
6 10 (2.89%) Microsoft Certification
7 9 (2.60%) PMI Certification
8 8 (2.31%) Azure Certification
9 7 (2.02%) ITIL Foundation Certificate
10 6 (1.73%) Master's Degree
11 5 (1.45%) CISA
11 5 (1.45%) CISM
11 5 (1.45%) Computer Science Degree
11 5 (1.45%) OSCP
11 5 (1.45%) SANS
12 4 (1.16%) AWS Certification
12 4 (1.16%) TOGAF Certification
13 3 (0.87%) A+ Certification
Quality Assurance & Compliance
1 29 (8.38%) SLA
2 16 (4.62%) GDPR
2 16 (4.62%) GRC
3 13 (3.76%) QA
4 11 (3.18%) Cyber Essentials
5 10 (2.89%) Data Quality
6 9 (2.60%) ISO/IEC 27001
7 8 (2.31%) NCSC
7 8 (2.31%) PMO
8 6 (1.73%) Cyber Essentials PLUS
9 4 (1.16%) Accessibility
9 4 (1.16%) NIST
9 4 (1.16%) PCI DSS
10 2 (0.58%) WCAG
11 1 (0.29%) BS7666
System Software
1 40 (11.56%) Active Directory
2 6 (1.73%) VMware Infrastructure
3 2 (0.58%) Docker
3 2 (0.58%) VMware ESXi
4 1 (0.29%) Microsoft Virtual Server
4 1 (0.29%) Virtual Machines
4 1 (0.29%) Virtual Servers
4 1 (0.29%) VMware NSX
4 1 (0.29%) vSphere
4 1 (0.29%) XenDesktop
Systems Management
1 23 (6.65%) Microsoft Intune
2 14 (4.05%) SCCM
3 8 (2.31%) Terraform
4 5 (1.45%) WSUS
5 4 (1.16%) Ansible
5 4 (1.16%) FortiGate
5 4 (1.16%) Kubernetes
6 3 (0.87%) Grafana
6 3 (0.87%) Prometheus
7 2 (0.58%) Amdocs OSS
7 2 (0.58%) Jamf Pro
7 2 (0.58%) Nessus
7 2 (0.58%) vCenter Server
8 1 (0.29%) HP ALM
8 1 (0.29%) NetBackup
8 1 (0.29%) Opsview
8 1 (0.29%) WMI
Vendors
1 76 (21.97%) Microsoft
2 69 (19.94%) ServiceNow
3 24 (6.94%) Oracle
4 12 (3.47%) SAP
5 11 (3.18%) Citrix
6 8 (2.31%) Apple
6 8 (2.31%) Salesforce
6 8 (2.31%) VMware
6 8 (2.31%) Workday
7 7 (2.02%) Bloomberg
8 6 (1.73%) NEC
8 6 (1.73%) Reuters
9 5 (1.45%) Cisco
9 5 (1.45%) ION Trading
9 5 (1.45%) Remedy
9 5 (1.45%) Zscaler
10 4 (1.16%) Atlassian
10 4 (1.16%) BMC
10 4 (1.16%) Dynatrace
11 3 (0.87%) Guidewire