Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 4 June 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Jun 2026
Same period 2025 Same period 2024
Rank 147 158 187
Rank change year-on-year +11 +29 +13
Contract jobs citing Service Delivery 325 210 220
As % of all contract jobs in London 1.77% 1.74% 1.26%
As % of the Processes & Methodologies category 1.99% 1.88% 1.43%
Number of daily rates quoted 202 130 168
10th Percentile £283 £281 £199
25th Percentile £425 £400 £313
Median daily rate (50th Percentile) £525 £500 £475
Median % change year-on-year +5.00% +5.26% -5.00%
75th Percentile £650 £600 £638
90th Percentile £775 £715 £705
England median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 15 17 9
10th Percentile £16.70 £20.15 £15.90
25th Percentile £18.85 £20.24 £16.25
Median hourly rate £22.00 £28.60 £16.86
Median % change year-on-year -23.08% +69.63% -55.88%
75th Percentile £29.29 £31.00 £23.75
90th Percentile £55.73 £33.50 £30.46
England median hourly rate £17.86 £16.23 £15.00
% change year-on-year +10.04% +8.20% -21.05%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 16,309 11,148 15,377
As % of all contract IT jobs advertised in London 88.69% 92.30% 88.27%
Number of daily rates quoted 10,878 7,454 11,015
10th Percentile £358 £350 £338
25th Percentile £435 £430 £446
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -6.78%
75th Percentile £650 £688 £675
90th Percentile £763 £800 £800
England median daily rate £515 £523 £525
% change year-on-year -1.55% -0.36% -4.55%
Number of hourly rates quoted 242 194 318
10th Percentile £18.14 £16.50 £15.50
25th Percentile £25.16 £24.66 £20.00
Median hourly rate £36.75 £32.25 £28.00
Median % change year-on-year +13.95% +15.18% -28.59%
75th Percentile £58.98 £49.69 £48.75
90th Percentile £78.73 £63.18 £68.23
England median hourly rate £47.00 £28.53 £37.50
% change year-on-year +64.77% -23.93% +0.54%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 4 June 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 4 June 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 4 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -26 33 £550 -12.00% 52
West London -17 15 £575 +43.75% 11
South London -2 13 £600 +14.29% 3
East London 0 8 £570 +14.00% 9
North London - 1 £450 - 7
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (4.62%) Confluence
2 14 (4.31%) Microsoft Exchange
3 10 (3.08%) SharePoint
4 4 (1.23%) Adobe Experience Manager
5 2 (0.62%) Apache Spark
6 1 (0.31%) nginx
Applications
1 11 (3.38%) Microsoft Excel
2 7 (2.15%) Microsoft Office
3 3 (0.92%) Microsoft PowerPoint
4 2 (0.62%) MS Visio
4 2 (0.62%) Spreadsheet
5 1 (0.31%) Chatbot
5 1 (0.31%) Microsoft Project
Business Applications
1 7 (2.15%) Remedy ITSM
2 5 (1.54%) Dynamics CRM
3 3 (0.92%) Oracle ERP
4 2 (0.62%) NEC Housing
4 2 (0.62%) SAP PS
4 2 (0.62%) SAP S/4HANA
4 2 (0.62%) Sparx Enterprise Architect
5 1 (0.31%) Alphatax
5 1 (0.31%) Dynamics GP
5 1 (0.31%) SAP HCM
5 1 (0.31%) SAP Payroll
Cloud Services
1 54 (16.62%) Azure
2 43 (13.23%) Microsoft 365
3 26 (8.00%) AWS
4 18 (5.54%) Power Platform
5 17 (5.23%) Entra ID
6 11 (3.38%) SaaS
7 10 (3.08%) Azure DevOps
8 9 (2.77%) Google Workspace
9 8 (2.46%) GCP
9 8 (2.46%) OCI
9 8 (2.46%) PaaS
10 7 (2.15%) Dynamics 365
11 6 (1.85%) IaaS
12 5 (1.54%) Virtual Private Cloud
13 4 (1.23%) OneDrive
13 4 (1.23%) Power Automate
13 4 (1.23%) Serverless
14 3 (0.92%) Azure Functions
14 3 (0.92%) PowerApps
14 3 (0.92%) Slack
Communications & Networking
1 13 (4.00%) Firewall
1 13 (4.00%) VPN
2 6 (1.85%) Network Security
2 6 (1.85%) WAN
3 5 (1.54%) DHCP
3 5 (1.54%) DMZ
3 5 (1.54%) DNS
3 5 (1.54%) TCP/IP
3 5 (1.54%) Wireless
4 3 (0.92%) Intrusion Detection
4 3 (0.92%) LAN
4 3 (0.92%) SD-WAN
5 2 (0.62%) NaaS
5 2 (0.62%) SAN
5 2 (0.62%) Wi-Fi
6 1 (0.31%) 3GPP
6 1 (0.31%) Internet
6 1 (0.31%) MPLS
6 1 (0.31%) NAS
6 1 (0.31%) VoIP
Database & Business Intelligence
1 11 (3.38%) Power BI
2 6 (1.85%) MySQL
2 6 (1.85%) SQL Server
3 4 (1.23%) Oracle Reports
4 2 (0.62%) Amazon RDS
4 2 (0.62%) Apache Cassandra
4 2 (0.62%) Big Data
4 2 (0.62%) Data Warehouse
4 2 (0.62%) Elasticsearch
4 2 (0.62%) Flink
4 2 (0.62%) Geospatial Data
4 2 (0.62%) InfluxDB
4 2 (0.62%) MongoDB
4 2 (0.62%) NoSQL
4 2 (0.62%) Oracle BI Publisher
4 2 (0.62%) PostgreSQL
4 2 (0.62%) SQL Server Integration Services
4 2 (0.62%) Tableau
4 2 (0.62%) TimescaleDB
5 1 (0.31%) Enterprise Data Warehouse
Development Applications
1 29 (8.92%) JIRA
2 6 (1.85%) Git
3 4 (1.23%) Maven
4 3 (0.92%) Eclipse
4 3 (0.92%) ScriptRunner
5 2 (0.62%) Robot Framework
5 2 (0.62%) TestRail
6 1 (0.31%) Cucumber
6 1 (0.31%) Cypress.io
6 1 (0.31%) Postman
6 1 (0.31%) Selenium
6 1 (0.31%) SQL Server Management Studio (SSMS)
General
1 124 (38.15%) Social Skills
2 75 (23.08%) Finance
3 59 (18.15%) Public Sector
4 51 (15.69%) Analytical Skills
5 23 (7.08%) Banking
6 22 (6.77%) Local Government
7 19 (5.85%) Legal
8 18 (5.54%) Organisational Skills
9 10 (3.08%) Presentation Skills
10 9 (2.77%) Documentation Skills
10 9 (2.77%) Investment Banking
10 9 (2.77%) Retail
10 9 (2.77%) Telecoms
11 6 (1.85%) Front Office
11 6 (1.85%) Influencing Skills
11 6 (1.85%) Law
12 5 (1.54%) Police
13 4 (1.23%) Inclusion and Diversity
14 3 (0.92%) Fire and Rescue
14 3 (0.92%) Social Housing
Job Titles
1 39 (12.00%) Delivery Manager
2 38 (11.69%) Analyst
3 36 (11.08%) Lead
4 33 (10.15%) Senior
5 29 (8.92%) Service Manager
6 28 (8.62%) Architect
7 23 (7.08%) Service Delivery Manager
8 21 (6.46%) IT Manager
9 20 (6.15%) Consultant
10 18 (5.54%) Project Manager
11 14 (4.31%) Administrator
12 13 (4.00%) Business Analyst
12 13 (4.00%) IT Support
12 13 (4.00%) Support Engineer
13 10 (3.08%) IT Analyst
13 10 (3.08%) Senior Consultant
13 10 (3.08%) Senior Manager
14 8 (2.46%) Developer
14 8 (2.46%) Solutions Architect
14 8 (2.46%) Technical Architect
Libraries, Frameworks & Software Standards
1 21 (6.46%) REST
2 8 (2.46%) CSS
2 8 (2.46%) Oracle Fusion
3 7 (2.15%) AngularJS
3 7 (2.15%) XML
4 6 (1.85%) SOAP
4 6 (1.85%) Spring
4 6 (1.85%) Web Services
5 5 (1.54%) HTML
5 5 (1.54%) Middleware
6 4 (1.23%) Bootstrap
6 4 (1.23%) J2EE
6 4 (1.23%) jQuery
6 4 (1.23%) Sass
6 4 (1.23%) Spring MVC
7 3 (0.92%) .NET
7 3 (0.92%) JSON
7 3 (0.92%) Microsoft Graph
8 2 (0.62%) GraphQL
8 2 (0.62%) gRPC
Miscellaneous
1 27 (8.31%) Onboarding
2 18 (5.54%) Product Ownership
3 14 (4.31%) CMDB
4 11 (3.38%) Cloud Native
5 9 (2.77%) Self-Motivation
5 9 (2.77%) Virtual Team
6 8 (2.46%) Management Information System
7 7 (2.15%) Data Centre
8 6 (1.85%) Data Protection Act
8 6 (1.85%) Freedom of Information
8 6 (1.85%) NHS
9 5 (1.54%) Enterprise Software
9 5 (1.54%) Security Operations Centre
10 4 (1.23%) Client/Server
10 4 (1.23%) Hybrid Cloud
10 4 (1.23%) Legacy Systems
10 4 (1.23%) Life Science
11 3 (0.92%) Distributed Systems
11 3 (0.92%) Smartphone
11 3 (0.92%) Video Conferencing
Operating Systems
1 44 (13.54%) Windows
2 10 (3.08%) Windows 10
3 9 (2.77%) Android
3 9 (2.77%) Linux
4 7 (2.15%) Apple iOS
4 7 (2.15%) Mac OS
4 7 (2.15%) Windows Server
5 5 (1.54%) Unix
6 2 (0.62%) Red Hat Enterprise Linux
6 2 (0.62%) Windows Server 2016
6 2 (0.62%) Windows Server 2019
7 1 (0.31%) Oracle Linux
7 1 (0.31%) Rocky
7 1 (0.31%) Solaris
7 1 (0.31%) VMS
7 1 (0.31%) Windows Server 2012
Processes & Methodologies
1 94 (28.92%) ITIL
2 90 (27.69%) Agile
3 85 (26.15%) Continuous Improvement
3 85 (26.15%) Stakeholder Management
4 67 (20.62%) Problem-Solving
5 61 (18.77%) ITSM
5 61 (18.77%) Service Management
6 41 (12.62%) Stakeholder Engagement
7 40 (12.31%) Change Management
8 38 (11.69%) AI
9 36 (11.08%) Project Management
10 32 (9.85%) Migration
10 32 (9.85%) Roadmaps
11 29 (8.92%) Incident Management
12 27 (8.31%) DevOps
13 26 (8.00%) Project Delivery
14 23 (7.08%) Analytics
14 23 (7.08%) Process Improvement
14 23 (7.08%) Technical Leadership
15 22 (6.77%) Cybersecurity
Programming Languages
1 19 (5.85%) SQL
2 17 (5.23%) JavaScript
3 14 (4.31%) PowerShell
4 13 (4.00%) Java
5 12 (3.69%) Python
6 5 (1.54%) Groovy
7 3 (0.92%) C#
8 2 (0.62%) C++
8 2 (0.62%) Kotlin
9 1 (0.31%) Apex Code
9 1 (0.31%) Bash
9 1 (0.31%) Shell Script
9 1 (0.31%) T-SQL
9 1 (0.31%) VB.NET
9 1 (0.31%) VBA
Qualifications
1 54 (16.62%) Security Cleared
2 44 (13.54%) SC Cleared
3 22 (6.77%) Degree
4 16 (4.92%) ITIL Certification
5 11 (3.38%) PMP
6 10 (3.08%) DV Cleared
6 10 (3.08%) Microsoft Certification
7 9 (2.77%) CISSP
8 7 (2.15%) CISA
8 7 (2.15%) ITIL Foundation Certificate
8 7 (2.15%) Master's Degree
8 7 (2.15%) PMI Certification
9 6 (1.85%) Azure Certification
10 5 (1.54%) OSCP
10 5 (1.54%) SANS
11 4 (1.23%) AWS Certification
11 4 (1.23%) CISM
11 4 (1.23%) Computer Science Degree
11 4 (1.23%) MCSA
12 3 (0.92%) TOGAF Certification
Quality Assurance & Compliance
1 27 (8.31%) SLA
2 18 (5.54%) GDPR
3 15 (4.62%) GRC
4 11 (3.38%) QA
5 9 (2.77%) Data Quality
6 7 (2.15%) ISO/IEC 27001
7 6 (1.85%) NCSC
7 6 (1.85%) PMO
8 5 (1.54%) Cyber Essentials
8 5 (1.54%) PCI DSS
9 4 (1.23%) Accessibility
9 4 (1.23%) Sarbanes-Oxley
10 3 (0.92%) NIST
11 2 (0.62%) Actionable Recommendations
11 2 (0.62%) COBIT
11 2 (0.62%) Cyber Essentials PLUS
11 2 (0.62%) WCAG
12 1 (0.31%) BS7666
System Software
1 25 (7.69%) Active Directory
2 2 (0.62%) VMware Infrastructure
3 1 (0.31%) Microsoft Virtual Server
3 1 (0.31%) Virtual Servers
3 1 (0.31%) VMware NSX
3 1 (0.31%) vSphere
3 1 (0.31%) XenDesktop
Systems Management
1 16 (4.92%) Microsoft Intune
2 10 (3.08%) SCCM
3 4 (1.23%) Terraform
3 4 (1.23%) WSUS
4 2 (0.62%) Amdocs OSS
4 2 (0.62%) Ansible
4 2 (0.62%) Grafana
4 2 (0.62%) HP ALM
4 2 (0.62%) Jamf Pro
4 2 (0.62%) Kubernetes
4 2 (0.62%) Prometheus
5 1 (0.31%) FortiGate
5 1 (0.31%) WMI
Vendors
1 71 (21.85%) ServiceNow
2 63 (19.38%) Microsoft
3 22 (6.77%) Oracle
4 11 (3.38%) Salesforce
5 9 (2.77%) Citrix
5 9 (2.77%) Remedy
6 8 (2.46%) SAP
6 8 (2.46%) Workday
7 7 (2.15%) Apple
7 7 (2.15%) Bloomberg
8 6 (1.85%) BMC
8 6 (1.85%) Reuters
9 5 (1.54%) ION Trading
10 4 (1.23%) Google
11 3 (0.92%) Atlassian
11 3 (0.92%) Ericsson
11 3 (0.92%) Guidewire
11 3 (0.92%) NEC
11 3 (0.92%) Nokia
11 3 (0.92%) VMware