Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 28 February 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Feb 2026
Same period 2025 Same period 2024
Rank 161 147 156
Rank change year-on-year -14 +9 +63
Contract jobs citing Service Delivery 262 247 271
As % of all contract jobs in London 1.65% 1.84% 1.48%
As % of the Processes & Methodologies category 1.83% 2.03% 1.67%
Number of daily rates quoted 174 163 210
10th Percentile £308 £320 £200
25th Percentile £405 £439 £363
Median daily rate (50th Percentile) £500 £550 £525
Median % change year-on-year -9.09% +4.76% +6.06%
75th Percentile £600 £600 £650
90th Percentile £700 £702 £754
England median daily rate £475 £500 £500
% change year-on-year -5.00% - -4.21%
Number of hourly rates quoted 6 10 10
10th Percentile £17.00 £19.92 £16.07
25th Percentile £22.38 £20.88 £16.86
Median hourly rate £28.55 £28.60 £24.00
Median % change year-on-year -0.17% +19.17% -15.79%
75th Percentile £62.02 £29.07 £34.06
90th Percentile £74.63 £31.15 £52.92
England median hourly rate £20.36 £20.00 £14.80
% change year-on-year +1.80% +35.14% -40.80%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 14,350 12,188 16,262
As % of all contract IT jobs advertised in London 90.29% 90.83% 88.52%
Number of daily rates quoted 9,627 7,901 11,629
10th Percentile £350 £350 £340
25th Percentile £425 £450 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -7.56%
75th Percentile £650 £675 £675
90th Percentile £750 £800 £788
England median daily rate £505 £525 £525
% change year-on-year -3.81% - -4.55%
Number of hourly rates quoted 218 159 347
10th Percentile £18.07 £20.69 £16.00
25th Percentile £23.40 £25.25 £19.42
Median hourly rate £35.00 £36.50 £30.00
Median % change year-on-year -4.11% +21.67% -15.49%
75th Percentile £56.99 £54.50 £50.13
90th Percentile £72.50 £78.47 £72.20
England median hourly rate £28.50 £35.00 £34.77
% change year-on-year -18.57% +0.68% -0.67%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 28 February 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 28 February 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 28 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -20 31 £556 -3.26% 19
West London -8 17 £588 +56.67% 9
South London -24 13 £538 -10.42% 2
East London +3 2 £200 - 6
North London +2 1 £600 +29.03% 4
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (4.96%) Confluence
1 13 (4.96%) Microsoft Exchange
2 9 (3.44%) SharePoint
3 3 (1.15%) Adobe Experience Manager
4 1 (0.38%) Apache Spark
4 1 (0.38%) Camunda
4 1 (0.38%) CMS
4 1 (0.38%) nginx
Applications
1 15 (5.73%) Microsoft Excel
1 15 (5.73%) Microsoft Office
2 7 (2.67%) Microsoft PowerPoint
3 4 (1.53%) MS Visio
4 3 (1.15%) Spreadsheet
5 2 (0.76%) Adobe After Effects
5 2 (0.76%) Adobe XD
5 2 (0.76%) InVision
5 2 (0.76%) Sketch
5 2 (0.76%) Trello
6 1 (0.38%) Chatbot
6 1 (0.38%) Microsoft Project
Business Applications
1 11 (4.20%) Remedy ITSM
2 4 (1.53%) SAP S/4HANA
3 2 (0.76%) Dynamics CRM
3 2 (0.76%) NetSuite
4 1 (0.38%) IntelliMatch
4 1 (0.38%) iTrent
4 1 (0.38%) Maximo
4 1 (0.38%) NEC Housing
4 1 (0.38%) Salesforce CRM
4 1 (0.38%) SAP ERP
4 1 (0.38%) Sparx Enterprise Architect
4 1 (0.38%) Sprinklr
Cloud Services
1 51 (19.47%) Azure
2 34 (12.98%) Microsoft 365
3 19 (7.25%) AWS
4 15 (5.73%) Azure DevOps
5 13 (4.96%) Entra ID
6 11 (4.20%) Power Platform
7 7 (2.67%) OneDrive
7 7 (2.67%) SaaS
8 6 (2.29%) GCP
8 6 (2.29%) Google Workspace
9 5 (1.91%) Dynamics 365
9 5 (1.91%) IaaS
10 4 (1.53%) Power Automate
11 3 (1.15%) Amazon CloudWatch
11 3 (1.15%) Azure AI
11 3 (1.15%) Figma
11 3 (1.15%) Lucidchart
11 3 (1.15%) PaaS
11 3 (1.15%) Slack
12 2 (0.76%) Amazon ELB
Communications & Networking
1 12 (4.58%) Firewall
2 11 (4.20%) DHCP
2 11 (4.20%) DNS
3 10 (3.82%) VPN
4 7 (2.67%) WAN
5 5 (1.91%) TCP/IP
6 4 (1.53%) LAN
7 3 (1.15%) Wireless
8 2 (0.76%) DMZ
8 2 (0.76%) HTTP
8 2 (0.76%) SD-WAN
8 2 (0.76%) Wi-Fi
9 1 (0.38%) BGP
9 1 (0.38%) EIGRP
9 1 (0.38%) InfiniBand
9 1 (0.38%) Internet
9 1 (0.38%) NaaS
9 1 (0.38%) NGFW
9 1 (0.38%) OSPF
9 1 (0.38%) VRRP
Database & Business Intelligence
1 6 (2.29%) Power BI
2 4 (1.53%) MySQL
2 4 (1.53%) SQL Server
3 2 (0.76%) Amazon RDS
3 2 (0.76%) Elasticsearch
3 2 (0.76%) Geospatial Data
3 2 (0.76%) MongoDB
3 2 (0.76%) PostgreSQL
3 2 (0.76%) Relational Database
3 2 (0.76%) Tableau
4 1 (0.38%) Apache Cassandra
4 1 (0.38%) Electronic Patient Records
4 1 (0.38%) Flink
4 1 (0.38%) InfluxDB
4 1 (0.38%) NoSQL
4 1 (0.38%) Power Query
4 1 (0.38%) PowerPivot
4 1 (0.38%) Redis
4 1 (0.38%) SQL Server Integration Services
4 1 (0.38%) TimescaleDB
Development Applications
1 38 (14.50%) JIRA
2 4 (1.53%) Git
3 3 (1.15%) Jenkins
3 3 (1.15%) Maven
3 3 (1.15%) TestRail
4 2 (0.76%) Axure RP
4 2 (0.76%) Cypress.io
4 2 (0.76%) Selenium
5 1 (0.38%) Cucumber
5 1 (0.38%) MLflow
5 1 (0.38%) Postman
5 1 (0.38%) Robot Framework
General
1 111 (42.37%) Social Skills
2 66 (25.19%) Finance
3 48 (18.32%) Analytical Skills
4 35 (13.36%) Public Sector
5 17 (6.49%) Banking
5 17 (6.49%) Legal
6 12 (4.58%) Presentation Skills
7 11 (4.20%) Influencing Skills
8 10 (3.82%) Inclusion and Diversity
9 9 (3.44%) Retail
10 8 (3.05%) Documentation Skills
10 8 (3.05%) Local Government
10 8 (3.05%) Organisational Skills
11 5 (1.91%) Marketing
12 4 (1.53%) Back Office
12 4 (1.53%) Billing
12 4 (1.53%) Investment Banking
12 4 (1.53%) Law
13 3 (1.15%) Front Office
13 3 (1.15%) Telecoms
Job Titles
1 58 (22.14%) Analyst
2 30 (11.45%) Senior
3 27 (10.31%) Lead
4 23 (8.78%) Business Analyst
4 23 (8.78%) Delivery Manager
5 22 (8.40%) Service Manager
6 15 (5.73%) Service Analyst
6 15 (5.73%) Service Delivery Manager
7 13 (4.96%) Architect
7 13 (4.96%) Consultant
7 13 (4.96%) IT Manager
7 13 (4.96%) Project Manager
8 11 (4.20%) Support Analyst
9 10 (3.82%) Operations Analyst
10 9 (3.44%) IT Support
11 7 (2.67%) Designer
11 7 (2.67%) Developer
11 7 (2.67%) IT Analyst
11 7 (2.67%) Service Designer
11 7 (2.67%) Support Engineer
Libraries, Frameworks & Software Standards
1 14 (5.34%) REST
2 11 (4.20%) CSS
3 10 (3.82%) HTML
4 6 (2.29%) AngularJS
4 6 (2.29%) Spring
5 5 (1.91%) Bootstrap
5 5 (1.91%) Middleware
5 5 (1.91%) Oracle Fusion
5 5 (1.91%) SOAP
6 4 (1.53%) LangChain
6 4 (1.53%) LangGraph
6 4 (1.53%) Pandas
6 4 (1.53%) scikit-learn
6 4 (1.53%) XML
7 3 (1.15%) J2EE
7 3 (1.15%) LlamaIndex
7 3 (1.15%) RESTful
7 3 (1.15%) Semantic Kernel
7 3 (1.15%) Spring Boot
7 3 (1.15%) Web Services
Miscellaneous
1 15 (5.73%) Onboarding
2 14 (5.34%) Product Ownership
3 12 (4.58%) Self-Motivation
4 8 (3.05%) CMDB
5 7 (2.67%) Management Information System
6 6 (2.29%) Data Centre
6 6 (2.29%) Data Protection Act
7 5 (1.91%) Cloud Native
7 5 (1.91%) Legacy Systems
7 5 (1.91%) Smartphone
8 4 (1.53%) AI Agents
8 4 (1.53%) Enterprise Software
8 4 (1.53%) Hybrid Cloud
8 4 (1.53%) Life Science
8 4 (1.53%) Virtual Team
9 3 (1.15%) Analytical Mindset
9 3 (1.15%) NHS
9 3 (1.15%) Security Operations Centre
10 2 (0.76%) Client/Server
10 2 (0.76%) Freedom of Information
Operating Systems
1 32 (12.21%) Windows
2 12 (4.58%) Windows 10
3 9 (3.44%) Linux
4 7 (2.67%) Android
5 6 (2.29%) Windows Server
6 5 (1.91%) Apple iOS
7 3 (1.15%) Mac OS
7 3 (1.15%) Unix
7 3 (1.15%) VMS
8 1 (0.38%) Red Hat Enterprise Linux
8 1 (0.38%) Windows Server 2012
8 1 (0.38%) Windows Server 2016
8 1 (0.38%) Windows Server 2019
Processes & Methodologies
1 77 (29.39%) Agile
2 75 (28.63%) ITIL
3 70 (26.72%) Continuous Improvement
4 61 (23.28%) Stakeholder Management
5 59 (22.52%) Problem-Solving
6 55 (20.99%) ITSM
7 47 (17.94%) Service Management
8 42 (16.03%) Stakeholder Engagement
9 31 (11.83%) Change Management
9 31 (11.83%) DevOps
9 31 (11.83%) Roadmaps
10 30 (11.45%) Project Management
11 27 (10.31%) Service Design
12 25 (9.54%) Process Improvement
13 24 (9.16%) AI
14 22 (8.40%) Risk Management
15 21 (8.02%) Decision-Making
15 21 (8.02%) Project Delivery
16 19 (7.25%) Mentoring
16 19 (7.25%) Scrum
Programming Languages
1 20 (7.63%) SQL
2 17 (6.49%) PowerShell
3 15 (5.73%) JavaScript
4 12 (4.58%) Python
5 9 (3.44%) Java
6 1 (0.38%) Apex Code
6 1 (0.38%) Bash
6 1 (0.38%) Bicep
6 1 (0.38%) C#
6 1 (0.38%) C++
6 1 (0.38%) Kusto Query Language
Qualifications
1 44 (16.79%) Security Cleared
2 40 (15.27%) SC Cleared
3 20 (7.63%) Degree
4 17 (6.49%) ITIL Certification
5 8 (3.05%) PMP
6 7 (2.67%) Azure Certification
6 7 (2.67%) ITIL Foundation Certificate
7 6 (2.29%) Master's Degree
8 5 (1.91%) DV Cleared
8 5 (1.91%) Microsoft Certification
8 5 (1.91%) PMI Certification
9 4 (1.53%) BPSS Clearance
10 2 (0.76%) A+ Certification
10 2 (0.76%) AWS Certification
10 2 (0.76%) CBAP
10 2 (0.76%) CISA
10 2 (0.76%) CISSP
10 2 (0.76%) CSPO
10 2 (0.76%) ISO 27001 Lead Implementer
10 2 (0.76%) TOGAF Certification
Quality Assurance & Compliance
1 18 (6.87%) SLA
2 12 (4.58%) GDPR
3 11 (4.20%) ISO/IEC 27001
4 8 (3.05%) QA
5 7 (2.67%) Accessibility
5 7 (2.67%) Data Quality
6 6 (2.29%) PMO
7 5 (1.91%) Cyber Essentials
7 5 (1.91%) Sarbanes-Oxley
8 3 (1.15%) Actionable Recommendations
8 3 (1.15%) NCSC
8 3 (1.15%) WCAG
9 2 (0.76%) COBIT
9 2 (0.76%) NIST
9 2 (0.76%) PCI DSS
10 1 (0.38%) GRC
10 1 (0.38%) HL7
10 1 (0.38%) ISO 9001
10 1 (0.38%) ISO/IEC 20000
System Software
1 31 (11.83%) Active Directory
2 2 (0.76%) Docker
2 2 (0.76%) Virtual Machines
2 2 (0.76%) vSphere
3 1 (0.38%) Microsoft Virtual Server
3 1 (0.38%) Virtual Servers
3 1 (0.38%) VMware Infrastructure
3 1 (0.38%) XenDesktop
Systems Management
1 20 (7.63%) Microsoft Intune
2 11 (4.20%) SCCM
3 5 (1.91%) Ansible
3 5 (1.91%) SCOM
4 4 (1.53%) HP SiteScope
5 3 (1.15%) HP ALM
5 3 (1.15%) Terraform
6 2 (0.76%) Grafana
6 2 (0.76%) Jamf Pro
6 2 (0.76%) Kubernetes
6 2 (0.76%) Prometheus
6 2 (0.76%) SCOrch
7 1 (0.38%) Amdocs OSS
7 1 (0.38%) FortiGate
7 1 (0.38%) Single Sign-On
7 1 (0.38%) WMI
7 1 (0.38%) WSUS
Vendors
1 55 (20.99%) Microsoft
2 54 (20.61%) ServiceNow
3 14 (5.34%) Remedy
4 12 (4.58%) SAP
5 11 (4.20%) Salesforce
6 10 (3.82%) Oracle
7 7 (2.67%) Apple
8 6 (2.29%) BMC
8 6 (2.29%) Citrix
9 5 (1.91%) Google
10 4 (1.53%) Splunk
11 3 (1.15%) Adobe
11 3 (1.15%) Alteryx
11 3 (1.15%) Bloomberg
11 3 (1.15%) Foundry
11 3 (1.15%) HP
11 3 (1.15%) Reuters
11 3 (1.15%) Workday
12 2 (0.76%) MuleSoft
12 2 (0.76%) Zuora