Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 2 October 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Oct 2026
Same period 2025 Same period 2024
Rank 156 160 226
Rank change year-on-year +4 +66 -30
Contract jobs citing Service Delivery 389 242 170
As % of all contract jobs in London 1.91% 1.80% 1.05%
As % of the Processes & Methodologies category 2.15% 1.94% 1.18%
Number of daily rates quoted 247 147 100
10th Percentile £203 £263 £225
25th Percentile £403 £400 £373
Median daily rate (50th Percentile) £525 £500 £520
Median % change year-on-year +5.00% -3.85% -0.95%
75th Percentile £644 £613 £614
90th Percentile £759 £758 £706
England median daily rate £525 £450 £490
% change year-on-year +16.67% -8.16% -4.53%
Number of hourly rates quoted 24 13 5
10th Percentile £16.13 £17.98 £15.14
25th Percentile £16.92 £20.24 £18.13
Median hourly rate £19.00 £23.45 £30.00
Median % change year-on-year -18.98% -21.83% -58.62%
75th Percentile £27.36 £32.00 £32.29
90th Percentile £53.40 £41.20 £35.00
England median hourly rate £17.87 £17.87 £16.23
% change year-on-year - +10.10% -9.56%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 18,082 12,478 14,464
As % of all contract IT jobs advertised in London 88.84% 92.59% 89.24%
Number of daily rates quoted 11,837 8,221 9,471
10th Percentile £358 £331 £350
25th Percentile £450 £425 £450
Median daily rate (50th Percentile) £550 £540 £550
Median % change year-on-year +1.85% -1.82% -4.35%
75th Percentile £663 £669 £675
90th Percentile £775 £775 £800
England median daily rate £525 £512 £525
% change year-on-year +2.64% -2.57% -4.55%
Number of hourly rates quoted 330 246 179
10th Percentile £16.04 £17.98 £17.25
25th Percentile £19.03 £25.00 £24.17
Median hourly rate £32.50 £30.25 £35.50
Median % change year-on-year +7.44% -14.79% -5.33%
75th Percentile £57.50 £47.50 £56.00
90th Percentile £81.25 £63.75 £75.25
England median hourly rate £40.08 £25.15 £43.00
% change year-on-year +59.36% -41.51% -3.37%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 2 October 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 2 October 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 2 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -23 57 £498 -10.96% 119
South London -14 9 £643 +11.16% 14
East London +10 8 £590 - 12
North London +1 3 £450 -30.77%
West London -27 3 £475 -5.00% 28
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (5.91%) SharePoint
2 18 (4.63%) Microsoft Exchange
3 8 (2.06%) Confluence
4 2 (0.51%) Oracle Workflow
5 1 (0.26%) Apache
5 1 (0.26%) Exchange Server 2013
5 1 (0.26%) JBoss
5 1 (0.26%) nginx
5 1 (0.26%) SharePoint Server
Applications
1 13 (3.34%) Microsoft Office
2 12 (3.08%) Microsoft Excel
3 2 (0.51%) Chatbot
4 1 (0.26%) Microsoft Project
4 1 (0.26%) MS Visio
Business Applications
1 5 (1.29%) Dynamics CRM
1 5 (1.29%) Oracle ERP
1 5 (1.29%) Remedy ITSM
2 4 (1.03%) SAP S/4HANA
3 3 (0.77%) Loan IQ
4 2 (0.51%) SAP HCM
4 2 (0.51%) SAP PS
5 1 (0.26%) NEC Housing
5 1 (0.26%) Oracle Assets
5 1 (0.26%) Oracle EBS
5 1 (0.26%) Oracle E-Business Tax
5 1 (0.26%) Oracle Financials
5 1 (0.26%) Oracle General Ledger
5 1 (0.26%) Oracle Receivables
5 1 (0.26%) SAP Payroll
5 1 (0.26%) SAP PM
5 1 (0.26%) Sparx Enterprise Architect
Cloud Services
1 64 (16.45%) Azure
2 63 (16.20%) Microsoft 365
3 39 (10.03%) Entra ID
4 26 (6.68%) AWS
5 22 (5.66%) Power Platform
5 22 (5.66%) SaaS
6 16 (4.11%) Azure DevOps
7 11 (2.83%) OneDrive
8 10 (2.57%) IaaS
8 10 (2.57%) PaaS
9 9 (2.31%) Serverless
10 8 (2.06%) Azure Functions
11 6 (1.54%) Dynamics 365
11 6 (1.54%) GitHub
11 6 (1.54%) Google Workspace
12 5 (1.29%) Microsoft Copilot
12 5 (1.29%) OCI
12 5 (1.29%) Power Automate
12 5 (1.29%) PowerApps
13 4 (1.03%) GitHub Actions
Communications & Networking
1 20 (5.14%) VPN
2 18 (4.63%) Firewall
3 17 (4.37%) DNS
4 13 (3.34%) DHCP
5 10 (2.57%) Wi-Fi
6 9 (2.31%) Network Security
6 9 (2.31%) TCP/IP
7 7 (1.80%) MPLS
7 7 (1.80%) Wireless
8 6 (1.54%) SSL
9 5 (1.29%) DMZ
9 5 (1.29%) SAN
9 5 (1.29%) WAN
10 4 (1.03%) VLAN
11 3 (0.77%) BGP
11 3 (0.77%) Cisco IPT
11 3 (0.77%) DWDM
11 3 (0.77%) F5 BIG-IP GTM
11 3 (0.77%) F5 BIG-IP LTM
11 3 (0.77%) SD-WAN
Database & Business Intelligence
1 12 (3.08%) Power BI
2 9 (2.31%) SQL Server
3 3 (0.77%) Data Warehouse
3 3 (0.77%) GIS
3 3 (0.77%) Oracle Reports
4 2 (0.51%) Azure SQL Database
4 2 (0.51%) MySQL
4 2 (0.51%) Oracle BI Publisher
4 2 (0.51%) PostgreSQL
5 1 (0.26%) Big Data
5 1 (0.26%) MongoDB
5 1 (0.26%) Relational Database
5 1 (0.26%) SQL Server Integration Services
5 1 (0.26%) Sybase ASE
Development Applications
1 18 (4.63%) JIRA
2 6 (1.54%) Git
3 5 (1.29%) GitLab
4 4 (1.03%) Chocolatey
5 3 (0.77%) Eclipse
6 2 (0.51%) Jenkins
7 1 (0.26%) Atlassian Bamboo
7 1 (0.26%) Bitbucket
General
1 150 (38.56%) Social Skills
2 81 (20.82%) Public Sector
3 74 (19.02%) Analytical Skills
4 71 (18.25%) Finance
5 28 (7.20%) Banking
6 22 (5.66%) Organisational Skills
7 21 (5.40%) Local Government
8 15 (3.86%) Telecoms
9 13 (3.34%) Legal
10 11 (2.83%) Influencing Skills
11 8 (2.06%) Front Office
12 7 (1.80%) Inclusion and Diversity
12 7 (1.80%) Investment Banking
13 6 (1.54%) Documentation Skills
13 6 (1.54%) Law
13 6 (1.54%) Military
13 6 (1.54%) Retail
14 5 (1.29%) Police
15 4 (1.03%) Financial Institution
16 3 (0.77%) Fire and Rescue
Job Titles
1 42 (10.80%) Analyst
2 35 (9.00%) Senior
3 32 (8.23%) Service Manager
4 30 (7.71%) Delivery Manager
4 30 (7.71%) Lead
5 23 (5.91%) IT Manager
6 20 (5.14%) Consultant
6 20 (5.14%) IT Support
6 20 (5.14%) Service Delivery Manager
7 19 (4.88%) Support Engineer
8 17 (4.37%) Architect
9 15 (3.86%) Project Manager
10 13 (3.34%) Developer
11 12 (3.08%) Business Analyst
11 12 (3.08%) Operations Manager
12 10 (2.57%) Infrastructure Engineer
12 10 (2.57%) IT Engineer
12 10 (2.57%) IT Services Manager
12 10 (2.57%) IT Support Engineer
13 9 (2.31%) Service Analyst
Libraries, Frameworks & Software Standards
1 17 (4.37%) REST
2 13 (3.34%) Terraform
3 5 (1.29%) SOAP
3 5 (1.29%) Web Services
3 5 (1.29%) XML
4 4 (1.03%) CSS
4 4 (1.03%) HTML
4 4 (1.03%) Oracle Fusion
5 3 (0.77%) AngularJS
5 3 (0.77%) Microsoft Graph
6 2 (0.51%) .NET
6 2 (0.51%) 802.1X
6 2 (0.51%) JSON
6 2 (0.51%) Middleware
6 2 (0.51%) XSLT
7 1 (0.26%) .NET Framework
7 1 (0.26%) ActiveMQ
7 1 (0.26%) LAMP
7 1 (0.26%) LDAP
7 1 (0.26%) SAP MI
Miscellaneous
1 57 (14.65%) Onboarding
2 17 (4.37%) Product Ownership
3 15 (3.86%) Management Information System
4 12 (3.08%) Enterprise Software
5 10 (2.57%) CMDB
6 8 (2.06%) Cloud Native
6 8 (2.06%) Video Conferencing
7 7 (1.80%) Virtual Team
8 6 (1.54%) Cyber Threat
8 6 (1.54%) NHS
9 5 (1.29%) Data Centre
9 5 (1.29%) Hybrid Cloud
9 5 (1.29%) Security Operations Centre
10 4 (1.03%) Analytical Mindset
10 4 (1.03%) Data Protection Act
10 4 (1.03%) Freedom of Information
10 4 (1.03%) Hedge funds
10 4 (1.03%) Public Cloud
11 3 (0.77%) Client/Server
11 3 (0.77%) Data Structures
Operating Systems
1 68 (17.48%) Windows
2 16 (4.11%) Mac OS
3 11 (2.83%) Windows 10
4 9 (2.31%) Linux
5 8 (2.06%) Windows Server
6 7 (1.80%) Android
6 7 (1.80%) Apple iOS
7 3 (0.77%) VMS
8 2 (0.51%) Red Hat Enterprise Linux
8 2 (0.51%) Unix
8 2 (0.51%) Windows Server 2019
9 1 (0.26%) AIX
9 1 (0.26%) OpenVMS
9 1 (0.26%) Solaris
9 1 (0.26%) SUSE
9 1 (0.26%) Windows 7
9 1 (0.26%) Windows Server 2008
9 1 (0.26%) Windows Server 2012
9 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 136 (34.96%) Continuous Improvement
2 121 (31.11%) ITIL
2 121 (31.11%) Stakeholder Management
3 107 (27.51%) Service Management
4 98 (25.19%) Problem-Solving
5 89 (22.88%) ITSM
6 82 (21.08%) Agile
7 60 (15.42%) Stakeholder Engagement
8 56 (14.40%) AI
9 55 (14.14%) Change Management
10 51 (13.11%) Decision-Making
11 41 (10.54%) Roadmaps
12 40 (10.28%) Customer Service
13 36 (9.25%) DevOps
13 36 (9.25%) Project Delivery
14 35 (9.00%) User Experience
15 34 (8.74%) Analytics
16 31 (7.97%) Incident Management
16 31 (7.97%) Migration
17 30 (7.71%) Risk Management
Programming Languages
1 18 (4.63%) PowerShell
2 17 (4.37%) SQL
3 11 (2.83%) Python
4 8 (2.06%) JavaScript
5 6 (1.54%) C#
6 3 (0.77%) Groovy
6 3 (0.77%) Java
7 2 (0.51%) Bash
7 2 (0.51%) Bicep
7 2 (0.51%) Shell Script
8 1 (0.26%) ActionScript
8 1 (0.26%) ActionScript 2.0
8 1 (0.26%) Go
8 1 (0.26%) Perl
Qualifications
1 63 (16.20%) Security Cleared
2 47 (12.08%) SC Cleared
3 18 (4.63%) Degree
3 18 (4.63%) ITIL Certification
4 15 (3.86%) PMP
5 11 (2.83%) PMI Certification
6 10 (2.57%) DV Cleared
7 9 (2.31%) Computer Science Degree
8 8 (2.06%) CISSP
8 8 (2.06%) ITIL Foundation Certificate
9 7 (1.80%) Microsoft Certification
10 6 (1.54%) Azure Certification
11 5 (1.29%) A+ Certification
11 5 (1.29%) CISM
12 4 (1.03%) BPSS Clearance
13 3 (0.77%) AWS Certification
13 3 (0.77%) CISA
13 3 (0.77%) Network+ Certification
13 3 (0.77%) OSCP
13 3 (0.77%) SANS
Quality Assurance & Compliance
1 28 (7.20%) SLA
2 17 (4.37%) GRC
3 16 (4.11%) GDPR
4 15 (3.86%) QA
5 12 (3.08%) Accessibility
6 10 (2.57%) Cyber Essentials
6 10 (2.57%) Data Quality
7 9 (2.31%) ISO/IEC 27001
7 9 (2.31%) PMO
8 6 (1.54%) Cyber Essentials PLUS
9 5 (1.29%) NCSC
9 5 (1.29%) NIST
10 3 (0.77%) Actionable Recommendations
10 3 (0.77%) PCI DSS
10 3 (0.77%) WCAG
11 2 (0.51%) Sarbanes-Oxley
12 1 (0.26%) Basel III
12 1 (0.26%) BS7666
12 1 (0.26%) GMP
12 1 (0.26%) ISO 22301
System Software
1 46 (11.83%) Active Directory
2 15 (3.86%) VMware Infrastructure
3 8 (2.06%) VMware ESXi
4 6 (1.54%) Virtual Desktop
5 5 (1.29%) Docker
5 5 (1.29%) vSphere
6 4 (1.03%) Virtual Machines
7 2 (0.51%) Firmware
8 1 (0.26%) Hyper-V
Systems Management
1 28 (7.20%) Microsoft Intune
2 16 (4.11%) SCCM
3 9 (2.31%) Kubernetes
4 4 (1.03%) Single Sign-On
4 4 (1.03%) vCenter Server
4 4 (1.03%) WSUS
5 3 (0.77%) FortiGate
5 3 (0.77%) Jamf Pro
6 2 (0.51%) Ansible
6 2 (0.51%) Nessus
6 2 (0.51%) NetBackup
7 1 (0.26%) Grafana
7 1 (0.26%) Istio
7 1 (0.26%) Kibana
7 1 (0.26%) Opsview
7 1 (0.26%) PowerCLI
7 1 (0.26%) Prometheus
7 1 (0.26%) SCOM
7 1 (0.26%) SCOrch
Vendors
1 107 (27.51%) Microsoft
2 76 (19.54%) ServiceNow
3 20 (5.14%) VMware
4 18 (4.63%) Oracle
5 11 (2.83%) Citrix
6 10 (2.57%) Apple
6 10 (2.57%) SAP
7 9 (2.31%) Cisco
8 8 (2.06%) Nokia
9 7 (1.80%) Workday
10 6 (1.54%) Remedy
10 6 (1.54%) Tenable
11 5 (1.29%) Bloomberg
11 5 (1.29%) BMC
11 5 (1.29%) Dynatrace
11 5 (1.29%) Ericsson
11 5 (1.29%) NEC
12 4 (1.03%) AppDynamics
12 4 (1.03%) F5
12 4 (1.03%) Okta