Service Delivery Contract Job Trends in London

Service Delivery
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 30 May 2026, with comparisons to the same periods in the previous two years.

6 months to
30 May 2026
Same period 2025 Same period 2024
Rank 148 158 193
Rank change year-on-year +10 +35 -2
Contract jobs citing Service Delivery 316 217 224
As % of all contract jobs in London 1.71% 1.78% 1.28%
As % of the Processes & Methodologies category 1.93% 1.93% 1.45%
Number of daily rates quoted 197 137 171
10th Percentile £313 £308 £200
25th Percentile £438 £400 £313
Median daily rate (50th Percentile) £525 £500 £475
Median % change year-on-year +5.00% +5.26% -5.00%
75th Percentile £656 £613 £638
90th Percentile £780 £705 £717
England median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 14 17 9
10th Percentile £16.70 £20.15 £15.90
25th Percentile £17.77 £20.24 £16.25
Median hourly rate £22.00 £28.60 £16.86
Median % change year-on-year -23.08% +69.63% -55.88%
75th Percentile £28.64 £31.00 £23.75
90th Percentile £59.93 £33.50 £30.46
England median hourly rate £17.85 £16.23 £15.00
% change year-on-year +9.98% +8.20% -21.05%

All Process & Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 16,373 11,226 15,458
As % of all contract IT jobs advertised in London 88.63% 92.27% 88.42%
Number of daily rates quoted 10,935 7,534 11,094
10th Percentile £358 £350 £340
25th Percentile £434 £431 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -6.78%
75th Percentile £650 £688 £675
90th Percentile £760 £800 £800
England median daily rate £514 £525 £525
% change year-on-year -2.10% - -4.55%
Number of hourly rates quoted 245 192 316
10th Percentile £18.75 £16.50 £15.50
25th Percentile £25.25 £24.09 £20.00
Median hourly rate £37.50 £32.00 £28.00
Median % change year-on-year +17.19% +14.29% -28.97%
75th Percentile £59.00 £49.56 £48.75
90th Percentile £78.13 £62.90 £66.88
England median hourly rate £47.00 £28.55 £37.18
% change year-on-year +64.62% -23.21% -0.85%

Service Delivery
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in London.

Service Delivery job vacancy trend in London

Service Delivery
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Service Delivery.

Contractor daily rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 30 May 2026.

Daily rate histogram for Service Delivery in London

Service Delivery
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in London citing Service Delivery

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 30 May 2026.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 30 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -35 31 £556 -11.00% 23
West London -21 16 £575 +48.39% 9
South London -1 14 £538 +2.38% 3
East London -2 8 £570 +14.00% 8
North London - 1 £450 - 7
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (4.75%) Confluence
2 11 (3.48%) Microsoft Exchange
3 10 (3.16%) SharePoint
4 4 (1.27%) Adobe Experience Manager
5 2 (0.63%) Apache Spark
6 1 (0.32%) nginx
Applications
1 13 (4.11%) Microsoft Excel
2 7 (2.22%) Microsoft Office
3 4 (1.27%) Microsoft PowerPoint
4 3 (0.95%) MS Visio
5 2 (0.63%) Microsoft Project
5 2 (0.63%) Spreadsheet
6 1 (0.32%) Adobe After Effects
6 1 (0.32%) Adobe XD
6 1 (0.32%) Chatbot
6 1 (0.32%) InVision
6 1 (0.32%) Sketch
6 1 (0.32%) Trello
Business Applications
1 7 (2.22%) Remedy ITSM
2 5 (1.58%) Dynamics CRM
3 2 (0.63%) NEC Housing
3 2 (0.63%) SAP PS
3 2 (0.63%) SAP S/4HANA
3 2 (0.63%) Sparx Enterprise Architect
4 1 (0.32%) Alphatax
4 1 (0.32%) Dynamics GP
4 1 (0.32%) NetSuite
4 1 (0.32%) SAP HCM
4 1 (0.32%) SAP Payroll
Cloud Services
1 53 (16.77%) Azure
2 42 (13.29%) Microsoft 365
3 26 (8.23%) AWS
4 19 (6.01%) Power Platform
5 15 (4.75%) Entra ID
6 11 (3.48%) Azure DevOps
7 9 (2.85%) Google Workspace
7 9 (2.85%) SaaS
8 8 (2.53%) Dynamics 365
8 8 (2.53%) GCP
9 6 (1.90%) PaaS
10 5 (1.58%) OCI
10 5 (1.58%) Power Automate
10 5 (1.58%) Virtual Private Cloud
11 4 (1.27%) IaaS
11 4 (1.27%) Serverless
12 3 (0.95%) Azure Functions
12 3 (0.95%) OneDrive
12 3 (0.95%) PowerApps
12 3 (0.95%) Slack
Communications & Networking
1 13 (4.11%) VPN
2 12 (3.80%) Firewall
3 6 (1.90%) DHCP
3 6 (1.90%) DNS
3 6 (1.90%) WAN
4 5 (1.58%) DMZ
4 5 (1.58%) TCP/IP
4 5 (1.58%) Wireless
5 4 (1.27%) Network Security
6 3 (0.95%) Intrusion Detection
6 3 (0.95%) LAN
6 3 (0.95%) SD-WAN
7 2 (0.63%) NaaS
7 2 (0.63%) SAN
7 2 (0.63%) Wi-Fi
8 1 (0.32%) 3GPP
8 1 (0.32%) Internet
8 1 (0.32%) MPLS
8 1 (0.32%) NAS
8 1 (0.32%) VoIP
Database & Business Intelligence
1 12 (3.80%) Power BI
2 6 (1.90%) MySQL
2 6 (1.90%) SQL Server
3 2 (0.63%) Amazon RDS
3 2 (0.63%) Apache Cassandra
3 2 (0.63%) Big Data
3 2 (0.63%) Data Warehouse
3 2 (0.63%) Elasticsearch
3 2 (0.63%) Flink
3 2 (0.63%) Geospatial Data
3 2 (0.63%) InfluxDB
3 2 (0.63%) MongoDB
3 2 (0.63%) NoSQL
3 2 (0.63%) Oracle BI Publisher
3 2 (0.63%) PostgreSQL
3 2 (0.63%) SQL Server Integration Services
3 2 (0.63%) Tableau
3 2 (0.63%) TimescaleDB
4 1 (0.32%) Enterprise Data Warehouse
4 1 (0.32%) Relational Database
Development Applications
1 30 (9.49%) JIRA
2 6 (1.90%) Git
3 4 (1.27%) Maven
4 3 (0.95%) Eclipse
4 3 (0.95%) ScriptRunner
5 2 (0.63%) Robot Framework
5 2 (0.63%) TestRail
6 1 (0.32%) Axure RP
6 1 (0.32%) Cucumber
6 1 (0.32%) Cypress.io
6 1 (0.32%) Postman
6 1 (0.32%) Selenium
6 1 (0.32%) SQL Server Management Studio (SSMS)
General
1 125 (39.56%) Social Skills
2 75 (23.73%) Finance
3 56 (17.72%) Public Sector
4 47 (14.87%) Analytical Skills
5 23 (7.28%) Banking
6 22 (6.96%) Local Government
7 19 (6.01%) Legal
8 18 (5.70%) Organisational Skills
9 10 (3.16%) Presentation Skills
9 10 (3.16%) Retail
10 9 (2.85%) Documentation Skills
10 9 (2.85%) Investment Banking
11 8 (2.53%) Telecoms
12 6 (1.90%) Front Office
12 6 (1.90%) Inclusion and Diversity
12 6 (1.90%) Influencing Skills
13 5 (1.58%) Law
14 4 (1.27%) Police
15 3 (0.95%) Fire and Rescue
15 3 (0.95%) Social Housing
Job Titles
1 40 (12.66%) Analyst
2 37 (11.71%) Delivery Manager
3 33 (10.44%) Lead
3 33 (10.44%) Senior
4 30 (9.49%) Service Manager
5 27 (8.54%) Architect
6 24 (7.59%) Service Delivery Manager
7 21 (6.65%) IT Manager
8 19 (6.01%) Consultant
9 18 (5.70%) Project Manager
10 14 (4.43%) Administrator
10 14 (4.43%) Business Analyst
11 12 (3.80%) IT Support
12 11 (3.48%) IT Analyst
12 11 (3.48%) Support Engineer
13 10 (3.16%) Senior Consultant
14 9 (2.85%) Senior Manager
15 8 (2.53%) Change Manager
15 8 (2.53%) Developer
15 8 (2.53%) Technical Architect
Libraries, Frameworks & Software Standards
1 19 (6.01%) REST
2 9 (2.85%) CSS
3 8 (2.53%) Oracle Fusion
4 7 (2.22%) AngularJS
4 7 (2.22%) HTML
4 7 (2.22%) XML
5 6 (1.90%) Spring
6 5 (1.58%) Middleware
6 5 (1.58%) SOAP
6 5 (1.58%) Web Services
7 4 (1.27%) Bootstrap
7 4 (1.27%) J2EE
7 4 (1.27%) jQuery
7 4 (1.27%) Sass
7 4 (1.27%) Spring MVC
8 3 (0.95%) .NET
8 3 (0.95%) JSON
8 3 (0.95%) Microsoft Graph
9 2 (0.63%) GeoJSON
9 2 (0.63%) gRPC
Miscellaneous
1 26 (8.23%) Onboarding
2 17 (5.38%) Product Ownership
3 14 (4.43%) CMDB
4 10 (3.16%) Cloud Native
5 9 (2.85%) Self-Motivation
5 9 (2.85%) Virtual Team
6 8 (2.53%) Management Information System
7 7 (2.22%) Data Centre
8 6 (1.90%) Freedom of Information
9 5 (1.58%) Enterprise Software
10 4 (1.27%) Client/Server
10 4 (1.27%) Data Protection Act
10 4 (1.27%) Hybrid Cloud
10 4 (1.27%) Legacy Systems
10 4 (1.27%) Life Science
10 4 (1.27%) NHS
10 4 (1.27%) Smartphone
11 3 (0.95%) Data Structures
11 3 (0.95%) Distributed Systems
11 3 (0.95%) Security Operations Centre
Operating Systems
1 42 (13.29%) Windows
2 11 (3.48%) Windows 10
3 10 (3.16%) Android
4 9 (2.85%) Linux
5 8 (2.53%) Apple iOS
6 7 (2.22%) Windows Server
7 5 (1.58%) Mac OS
7 5 (1.58%) Unix
8 2 (0.63%) Red Hat Enterprise Linux
8 2 (0.63%) Windows Server 2016
8 2 (0.63%) Windows Server 2019
9 1 (0.32%) Oracle Linux
9 1 (0.32%) Rocky
9 1 (0.32%) Solaris
9 1 (0.32%) VMS
9 1 (0.32%) Windows Server 2012
Processes & Methodologies
1 91 (28.80%) ITIL
2 87 (27.53%) Agile
3 81 (25.63%) Stakeholder Management
4 75 (23.73%) Continuous Improvement
5 64 (20.25%) Problem-Solving
6 61 (19.30%) ITSM
7 59 (18.67%) Service Management
8 42 (13.29%) Stakeholder Engagement
9 38 (12.03%) Change Management
10 37 (11.71%) AI
10 37 (11.71%) Project Management
11 32 (10.13%) Migration
11 32 (10.13%) Roadmaps
12 29 (9.18%) DevOps
13 28 (8.86%) Incident Management
14 26 (8.23%) Project Delivery
15 22 (6.96%) Analytics
15 22 (6.96%) Process Improvement
15 22 (6.96%) Risk Management
15 22 (6.96%) Technical Leadership
Programming Languages
1 19 (6.01%) SQL
2 17 (5.38%) JavaScript
3 13 (4.11%) Java
3 13 (4.11%) PowerShell
4 12 (3.80%) Python
5 3 (0.95%) C#
5 3 (0.95%) Groovy
6 2 (0.63%) C++
6 2 (0.63%) Kotlin
7 1 (0.32%) Apex Code
7 1 (0.32%) Bash
7 1 (0.32%) Bicep
7 1 (0.32%) Kusto Query Language
7 1 (0.32%) Shell Script
7 1 (0.32%) T-SQL
7 1 (0.32%) VB.NET
7 1 (0.32%) VBA
Qualifications
1 49 (15.51%) Security Cleared
2 41 (12.97%) SC Cleared
3 24 (7.59%) Degree
4 16 (5.06%) ITIL Certification
5 11 (3.48%) Microsoft Certification
5 11 (3.48%) PMP
6 8 (2.53%) CISSP
6 8 (2.53%) DV Cleared
7 7 (2.22%) Azure Certification
7 7 (2.22%) CISA
7 7 (2.22%) ITIL Foundation Certificate
7 7 (2.22%) Master's Degree
7 7 (2.22%) PMI Certification
8 5 (1.58%) OSCP
8 5 (1.58%) SANS
9 4 (1.27%) AWS Certification
9 4 (1.27%) Computer Science Degree
9 4 (1.27%) MCSA
10 3 (0.95%) BPSS Clearance
10 3 (0.95%) CISM
Quality Assurance & Compliance
1 27 (8.54%) SLA
2 17 (5.38%) GDPR
3 14 (4.43%) GRC
4 11 (3.48%) QA
5 9 (2.85%) Data Quality
6 7 (2.22%) PMO
7 6 (1.90%) ISO/IEC 27001
8 5 (1.58%) Accessibility
9 4 (1.27%) Cyber Essentials
9 4 (1.27%) PCI DSS
9 4 (1.27%) Sarbanes-Oxley
10 3 (0.95%) NCSC
10 3 (0.95%) NIST
10 3 (0.95%) WCAG
11 2 (0.63%) Actionable Recommendations
11 2 (0.63%) COBIT
12 1 (0.32%) BS7666
12 1 (0.32%) Cyber Essentials PLUS
System Software
1 23 (7.28%) Active Directory
2 2 (0.63%) VMware Infrastructure
3 1 (0.32%) Microsoft Virtual Server
3 1 (0.32%) Virtual Servers
3 1 (0.32%) VMware NSX
3 1 (0.32%) vSphere
3 1 (0.32%) XenDesktop
Systems Management
1 14 (4.43%) Microsoft Intune
2 9 (2.85%) SCCM
3 4 (1.27%) WSUS
4 3 (0.95%) Terraform
5 2 (0.63%) Amdocs OSS
5 2 (0.63%) Ansible
5 2 (0.63%) Grafana
5 2 (0.63%) HP ALM
5 2 (0.63%) Jamf Pro
5 2 (0.63%) Kubernetes
5 2 (0.63%) Prometheus
6 1 (0.32%) FortiGate
6 1 (0.32%) WMI
Vendors
1 70 (22.15%) ServiceNow
2 62 (19.62%) Microsoft
3 19 (6.01%) Oracle
4 12 (3.80%) Salesforce
5 9 (2.85%) Citrix
5 9 (2.85%) Remedy
6 8 (2.53%) SAP
6 8 (2.53%) Workday
7 7 (2.22%) Bloomberg
8 6 (1.90%) Apple
8 6 (1.90%) BMC
8 6 (1.90%) Reuters
9 5 (1.58%) ION Trading
10 4 (1.27%) Google
11 3 (0.95%) Atlassian
11 3 (0.95%) Guidewire
11 3 (0.95%) NEC
11 3 (0.95%) Snow
11 3 (0.95%) VMware
11 3 (0.95%) Zscaler