Support Analyst Contracts in the North of England

Support Analyst
England > North of England

The median Support Analyst daily rate in the North of England is £225, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 117 153 151
Rank change year-on-year +36 -2 +2
Contract jobs requiring a Support Analyst 49 32 69
As % of all contract jobs advertised in the North of England 1.49% 0.67% 1.18%
As % of the Job Titles category 1.59% 0.72% 1.24%
Number of daily rates quoted 17 20 39
10th Percentile £179 £178 £140
25th Percentile £185 £185 £163
Median daily rate (50th Percentile) £225 £195 £238
Median % change year-on-year +15.38% -17.89% +21.79%
75th Percentile £288 £231 £293
90th Percentile £480 £298 £500
England median daily rate £273 £230 £275
% change year-on-year +18.48% -16.36% +10.00%
Number of hourly rates quoted 18 5 9
10th Percentile £17.44 - £14.19
25th Percentile £19.75 - £14.65
Median hourly rate £21.69 £10.95 £23.15
Median % change year-on-year +98.08% -52.70% +18.72%
75th Percentile £22.14 £15.17 £27.25
90th Percentile £24.75 £16.70 £28.30
England median hourly rate £22.14 £21.50 £23.15
% change year-on-year +2.98% -7.13% +32.29%

All Contract IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North of England with a recognized job title 3,078 4,441 5,553
% of contract IT jobs with a recognized job title 93.41% 93.14% 95.27%
Number of daily rates quoted 2,038 2,789 3,920
10th Percentile £230 £263 £285
25th Percentile £364 £385 £413
Median daily rate (50th Percentile) £469 £480 £500
Median % change year-on-year -2.29% -4.00% +5.26%
75th Percentile £550 £580 £600
90th Percentile £646 £673 £680
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 163 394 162
10th Percentile £12.86 £11.02 £13.96
25th Percentile £16.16 £12.53 £18.82
Median hourly rate £24.50 £19.34 £30.54
Median % change year-on-year +26.68% -36.67% +65.08%
75th Percentile £49.38 £45.97 £49.40
90th Percentile £80.22 £60.00 £65.68
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

Support Analyst
Job Vacancy Trend in the North of England

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Support Analyst in the North of England

Support Analyst
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing Support Analyst in the North of England.

Daily rate trend for Support Analyst in the North of England

Support Analyst
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing Support Analyst in the North of England over the 6 months to 1 May 2025.

Daily rate histogram for Support Analyst in the North of England

Support Analyst
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing Support Analyst in the North of England.

Hourly rate trend for Support Analyst in the North of England

Support Analyst
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the North of England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +19 25 £225 +9.76% 5
North West +25 22 £209 -2.91% 15
North East -2 2 £275 +44.74% 3
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 1 May 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North of England region featuring Support Analyst in the job title.

1 22 (44.90%) Problem-Solving
2 19 (38.78%) Social Skills
2 19 (38.78%) Microsoft
3 13 (26.53%) Active Directory
4 12 (24.49%) ITIL
5 11 (22.45%) Windows
6 9 (18.37%) Inclusion and Diversity
7 8 (16.33%) Customer Service
7 8 (16.33%) Linux
7 8 (16.33%) Service Management
7 8 (16.33%) Microsoft 365
8 6 (12.24%) Information Security
8 6 (12.24%) SQL
8 6 (12.24%) SLA
8 6 (12.24%) Police
8 6 (12.24%) Performance Measurement
8 6 (12.24%) Decision-Making
9 5 (10.20%) Collaborative Working
9 5 (10.20%) Microsoft Certification
9 5 (10.20%) Splunk
9 5 (10.20%) PowerShell
10 4 (8.16%) SCOM
10 4 (8.16%) Data Protection
10 4 (8.16%) Azure
10 4 (8.16%) XMPP
10 4 (8.16%) Data Protection Act
10 4 (8.16%) Problem Management
10 4 (8.16%) Skype for Business
10 4 (8.16%) Unified Communications
10 4 (8.16%) Procure-to-Pay

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.16%) Mattermost
1 4 (8.16%) Skype for Business
2 2 (4.08%) Microsoft Exchange
3 1 (2.04%) Appian
3 1 (2.04%) SharePoint
3 1 (2.04%) WebSphere
Applications
1 2 (4.08%) Microsoft Excel
2 1 (2.04%) Microsoft Office
2 1 (2.04%) Microsoft PowerPoint
Business Applications
1 1 (2.04%) Oracle EBS
Cloud Services
1 8 (16.33%) Microsoft 365
2 4 (8.16%) Azure
2 4 (8.16%) Entra ID
3 1 (2.04%) Dynamics 365
3 1 (2.04%) SaaS
Communications & Networking
1 4 (8.16%) Skype
1 4 (8.16%) Softphone
1 4 (8.16%) Unified Communications
1 4 (8.16%) WebEx
2 3 (6.12%) Remote Desktop
3 1 (2.04%) DHCP
3 1 (2.04%) DNS
3 1 (2.04%) Intranet
Database & Business Intelligence
1 3 (6.12%) MongoDB
2 1 (2.04%) SQL Server
General
1 19 (38.78%) Social Skills
2 9 (18.37%) Inclusion and Diversity
3 6 (12.24%) Police
4 4 (8.16%) Public Sector
5 3 (6.12%) Law
5 3 (6.12%) Mandarin Language
6 2 (4.08%) Analytical Skills
6 2 (4.08%) Finance
6 2 (4.08%) Organisational Skills
7 1 (2.04%) Banking
7 1 (2.04%) Influencing Skills
Libraries, Frameworks & Software Standards
1 4 (8.16%) XMPP
2 1 (2.04%) LDAP
2 1 (2.04%) WebSphere MQ
Miscellaneous
1 4 (8.16%) Data Protection Act
1 4 (8.16%) Driving Licence
1 4 (8.16%) Management Information System
2 2 (4.08%) Self-Motivation
3 1 (2.04%) Blog
3 1 (2.04%) Enterprise Software
3 1 (2.04%) iPhone
3 1 (2.04%) Mobile App
3 1 (2.04%) Onboarding
3 1 (2.04%) Video Conferencing
Operating Systems
1 11 (22.45%) Windows
2 8 (16.33%) Linux
3 2 (4.08%) Windows 10
4 1 (2.04%) Android
4 1 (2.04%) Apple iOS
4 1 (2.04%) Mac OS
Processes & Methodologies
1 22 (44.90%) Problem-Solving
2 12 (24.49%) ITIL
3 8 (16.33%) Customer Service
3 8 (16.33%) Service Management
4 6 (12.24%) Decision-Making
4 6 (12.24%) Information Security
4 6 (12.24%) Performance Measurement
5 5 (10.20%) Collaborative Working
6 4 (8.16%) B2B
6 4 (8.16%) Data Protection
6 4 (8.16%) ERP
6 4 (8.16%) Problem Management
6 4 (8.16%) Procure-to-Pay
7 3 (6.12%) Cybersecurity
7 3 (6.12%) Stakeholder Management
8 2 (4.08%) Accounts Payable
8 2 (4.08%) CRM
8 2 (4.08%) Customer Requirements
8 2 (4.08%) ITSM
8 2 (4.08%) Root Cause Analysis
Programming Languages
1 6 (12.24%) SQL
2 5 (10.20%) PowerShell
3 4 (8.16%) Uniface
4 1 (2.04%) VBScript
Qualifications
1 5 (10.20%) Microsoft Certification
2 4 (8.16%) A+ Certification
2 4 (8.16%) ITIL Certification
2 4 (8.16%) MCP
3 2 (4.08%) Degree
4 1 (2.04%) BPSS Clearance
4 1 (2.04%) Computer Science Degree
Quality Assurance & Compliance
1 6 (12.24%) SLA
2 3 (6.12%) Accessibility
System Software
1 13 (26.53%) Active Directory
Systems Management
1 4 (8.16%) SCOM
2 1 (2.04%) Active Directory Federation Services
2 1 (2.04%) Grafana
2 1 (2.04%) Microsoft Intune
2 1 (2.04%) RSA Archer
2 1 (2.04%) SCCM
2 1 (2.04%) WSUS
Vendors
1 19 (38.78%) Microsoft
2 5 (10.20%) Splunk
3 4 (8.16%) Cisco
3 4 (8.16%) Motorola
3 4 (8.16%) Red Hat
4 2 (4.08%) Apple
4 2 (4.08%) Oracle
4 2 (4.08%) ServiceNow
5 1 (2.04%) AppDynamics
5 1 (2.04%) HP
5 1 (2.04%) IBM
5 1 (2.04%) Moogsoft
5 1 (2.04%) SAP