Support Analyst Job Trends in the North of England

Support Analyst
England > North of England

The median Support Analyst salary in the North of England is £33,750 per year, according to job vacancies posted during the 6 months leading to 11 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Mar 2026
Same period 2025 Same period 2024
Rank 145 137 156
Rank change year-on-year -8 +19 +83
Permanent jobs requiring a Support Analyst 161 126 237
As % of all permanent jobs in the North of England 1.15% 1.83% 1.63%
As % of the Job Titles category 1.27% 1.97% 1.71%
Number of salaries quoted 127 103 202
10th Percentile £24,500 £21,250 £24,750
25th Percentile £27,125 £25,500 £27,000
Median annual salary (50th Percentile) £33,750 £30,500 £33,250
Median % change year-on-year +10.66% -8.27% +6.40%
75th Percentile £42,750 £38,625 £43,750
90th Percentile £47,500 £47,500 £48,750
England median annual salary £34,500 £40,000 £36,250
% change year-on-year -13.75% +10.34% +8.21%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 12,699 6,399 13,856
% of permanent jobs with a recognized job title 90.51% 92.74% 95.35%
Number of salaries quoted 7,921 3,615 11,271
10th Percentile £28,250 £30,000 £27,500
25th Percentile £35,000 £40,000 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -7.41%
75th Percentile £67,500 £70,000 £65,000
90th Percentile £82,500 £83,750 £79,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.69%

Support Analyst
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in the North of England.

Support Analyst job vacancy trend in the North of England

Support Analyst
Salary Trend in the North of England

Salary distribution trend for Support Analyst job vacancies in the North of England.

Salary distribution trend for Support Analyst job vacancies in the North of England

Support Analyst
Salary Histogram in the North of England

Salary distribution for jobs citing Support Analyst in the North of England over the 6 months to 11 March 2026.

Salary histogram for Support Analyst in the North of England

Support Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North of England region over the 6 months to 11 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire -11 89 £28,875 -5.33% 5
North West -10 58 £35,221 +17.40% 5
North East -13 14 £43,500 +26.09% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 11 March 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Support Analyst in the job title.

1 59 (36.65%) Microsoft
2 57 (35.40%) Windows
3 54 (33.54%) ITIL
4 47 (29.19%) Customer Service
5 41 (25.47%) Microsoft 365
6 36 (22.36%) Active Directory
7 30 (18.63%) Degree
8 27 (16.77%) Problem-Solving
9 25 (15.53%) SQL
10 22 (13.66%) Azure
11 21 (13.04%) ERP
11 21 (13.04%) Process Improvement
12 19 (11.80%) Microsoft Exchange
12 19 (11.80%) Microsoft Office
13 17 (10.56%) Continuous Improvement
14 16 (9.94%) SQL Server
14 16 (9.94%) Windows Server
15 15 (9.32%) Windows 10
16 14 (8.70%) Systems Analysis
17 13 (8.07%) DNS
17 13 (8.07%) Power Platform
18 12 (7.45%) DHCP
19 11 (6.83%) Business Intelligence
19 11 (6.83%) Housing Management
19 11 (6.83%) HubSpot
19 11 (6.83%) NEC Housing
19 11 (6.83%) Northgate
20 10 (6.21%) JIRA
20 10 (6.21%) Power BI
21 9 (5.59%) CRM

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (11.80%) Microsoft Exchange
2 8 (4.97%) SharePoint
3 2 (1.24%) Tomcat
4 1 (0.62%) Confluence
4 1 (0.62%) IIS
Applications
1 19 (11.80%) Microsoft Office
2 7 (4.35%) Microsoft Excel
Business Applications
1 11 (6.83%) NEC Housing
2 3 (1.86%) Unit4 Business World
3 2 (1.24%) Dynamics CRM
4 1 (0.62%) Dynamics AX
4 1 (0.62%) Magento
4 1 (0.62%) NetSuite
Cloud Services
1 41 (25.47%) Microsoft 365
2 22 (13.66%) Azure
3 13 (8.07%) Power Platform
4 8 (4.97%) Entra ID
5 5 (3.11%) OneDrive
6 3 (1.86%) Boomi
6 3 (1.86%) Dynamics 365
6 3 (1.86%) iPaaS
6 3 (1.86%) SaaS
6 3 (1.86%) Workato
7 1 (0.62%) Azure Logic Apps
7 1 (0.62%) Microsoft Copilot
7 1 (0.62%) Oracle Service Cloud
7 1 (0.62%) PaaS
7 1 (0.62%) Power Automate
7 1 (0.62%) PowerApps
Communications & Networking
1 13 (8.07%) DNS
2 12 (7.45%) DHCP
3 8 (4.97%) Firewall
3 8 (4.97%) WAN
4 7 (4.35%) LAN
5 3 (1.86%) VPN
6 1 (0.62%) ADSL
6 1 (0.62%) BGP
6 1 (0.62%) MPLS
6 1 (0.62%) SD-WAN
6 1 (0.62%) TCP/IP
6 1 (0.62%) Unified Communications
6 1 (0.62%) VLAN
6 1 (0.62%) VoIP
6 1 (0.62%) WebEx
Database & Business Intelligence
1 16 (9.94%) SQL Server
2 10 (6.21%) Power BI
3 4 (2.48%) SQL Server Reporting Services
4 1 (0.62%) Relational Database
Development Applications
1 10 (6.21%) JIRA
2 7 (4.35%) Bitbucket
2 7 (4.35%) Git
3 1 (0.62%) SQL Server Management Studio (SSMS)
General
1 65 (40.37%) Social Skills
2 24 (14.91%) Organisational Skills
3 22 (13.66%) Finance
4 16 (9.94%) Analytical Skills
5 12 (7.45%) Manufacturing
6 10 (6.21%) Advertising
6 10 (6.21%) Telecoms
7 5 (3.11%) Agriculture
7 5 (3.11%) Retail
8 4 (2.48%) General Ledger
9 3 (1.86%) Aerospace
9 3 (1.86%) Automotive
9 3 (1.86%) Documentation Skills
10 2 (1.24%) Law
10 2 (1.24%) Marketing
11 1 (0.62%) Health Technology
11 1 (0.62%) Inclusion and Diversity
11 1 (0.62%) Legal
11 1 (0.62%) Social Housing
Libraries, Frameworks & Software Standards
1 4 (2.48%) Web Services
2 1 (0.62%) EDI
2 1 (0.62%) Elastic Stack
2 1 (0.62%) JSON
2 1 (0.62%) XML
Miscellaneous
1 21 (13.04%) Management Information System
2 14 (8.70%) Renewable Energy
3 9 (5.59%) Driving Licence
4 8 (4.97%) Onboarding
5 6 (3.73%) Client/Server
6 5 (3.11%) Housing Association
7 4 (2.48%) Enterprise Software
8 2 (1.24%) Data Centre
9 1 (0.62%) Fat Client
9 1 (0.62%) NHS
9 1 (0.62%) Self-Motivation
9 1 (0.62%) Thin Client
Operating Systems
1 57 (35.40%) Windows
2 16 (9.94%) Windows Server
3 15 (9.32%) Windows 10
4 8 (4.97%) Linux
5 6 (3.73%) Android
6 5 (3.11%) Apple iOS
7 1 (0.62%) Mac OS
7 1 (0.62%) Mac OS X
Processes & Methodologies
1 54 (33.54%) ITIL
2 47 (29.19%) Customer Service
3 27 (16.77%) Problem-Solving
4 21 (13.04%) ERP
4 21 (13.04%) Process Improvement
5 17 (10.56%) Continuous Improvement
6 14 (8.70%) Systems Analysis
7 11 (6.83%) Business Intelligence
7 11 (6.83%) Housing Management
8 9 (5.59%) CRM
8 9 (5.59%) Infrastructure Engineering
8 9 (5.59%) Resource Management
9 8 (4.97%) Computer Science
9 8 (4.97%) ITSM
10 7 (4.35%) Business Continuity
10 7 (4.35%) Change Management
10 7 (4.35%) Containerisation
10 7 (4.35%) Service Management
10 7 (4.35%) User Experience
10 7 (4.35%) Workflow
Programming Languages
1 25 (15.53%) SQL
2 9 (5.59%) T-SQL
3 1 (0.62%) C#
3 1 (0.62%) Java
3 1 (0.62%) JavaScript
Qualifications
1 30 (18.63%) Degree
2 7 (4.35%) Computer Science Degree
2 7 (4.35%) ITIL Foundation Certificate
3 6 (3.73%) ITIL Certification
4 1 (0.62%) A+ Certification
4 1 (0.62%) CCA
4 1 (0.62%) CCNA
4 1 (0.62%) Cisco Certification
4 1 (0.62%) Citrix Certification
4 1 (0.62%) City & Guilds
4 1 (0.62%) MCSE
4 1 (0.62%) Microsoft Certification
4 1 (0.62%) Network+ Certification
Quality Assurance & Compliance
1 5 (3.11%) SLA
2 4 (2.48%) Actionable Recommendations
3 3 (1.86%) Data Quality
System Software
1 36 (22.36%) Active Directory
2 8 (4.97%) VMware Infrastructure
3 6 (3.73%) Hyper-V
Systems Management
1 8 (4.97%) Microsoft Intune
1 8 (4.97%) SCCM
2 7 (4.35%) Control-M
2 7 (4.35%) Grafana
2 7 (4.35%) Kubernetes
2 7 (4.35%) Prometheus
3 1 (0.62%) AirWatch
3 1 (0.62%) EMC NetWorker
Vendors
1 59 (36.65%) Microsoft
2 11 (6.83%) HubSpot
2 11 (6.83%) Northgate
3 8 (4.97%) VMware
4 3 (1.86%) Epicor
5 1 (0.62%) Apple
5 1 (0.62%) Cisco
5 1 (0.62%) Citrix
5 1 (0.62%) Fortinet
5 1 (0.62%) Huawei
5 1 (0.62%) Infor
5 1 (0.62%) Ivanti
5 1 (0.62%) Meraki
5 1 (0.62%) Polycom
5 1 (0.62%) Sage
5 1 (0.62%) Salesforce
5 1 (0.62%) SAP
5 1 (0.62%) ServiceNow
5 1 (0.62%) Splunk
5 1 (0.62%) Workday