Support Analyst Jobs in the North of England

Support Analyst
England > North of England

The median Support Analyst salary in the North of England is £28,750 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 190 179 232
Rank change year-on-year -11 +53 -16
Permanent jobs requiring a Support Analyst 161 246 228
As % of all permanent jobs advertised in the North of England 1.40% 1.41% 1.32%
As % of the Job Titles category 1.52% 1.48% 1.48%
Number of salaries quoted 158 199 200
10th Percentile £21,250 £23,500 £22,500
25th Percentile £24,500 £26,250 £25,688
Median annual salary (50th Percentile) £28,750 £32,500 £33,750
Median % change year-on-year -11.54% -3.70% +12.50%
75th Percentile £37,500 £43,750 £43,750
90th Percentile £44,500 £48,750 £52,500
England median annual salary £35,000 £35,000 £34,000
% change year-on-year - +2.94% +4.62%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,578 16,586 15,451
% of permanent jobs with a recognized job title 91.99% 94.87% 89.58%
Number of salaries quoted 5,737 12,834 8,216
10th Percentile £25,750 £27,265 £30,500
25th Percentile £39,500 £36,250 £39,577
Median annual salary (50th Percentile) £50,055 £50,000 £54,000
Median % change year-on-year +0.11% -7.41% +8.00%
75th Percentile £63,500 £65,000 £69,649
90th Percentile £78,100 £78,750 £81,250
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Support Analyst
Job Vacancy Trend in the North of England

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Support Analyst in the North of England

Support Analyst
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Support Analyst in the North of England.

Salary trend for Support Analyst in the North of England

Support Analyst
Salary Histogram in the North of England

Salary distribution for jobs citing Support Analyst in the North of England over the 6 months to 14 May 2025.

Salary histogram for Support Analyst in the North of England

Support Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North of England region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +55 80 £28,500 -9.52% 18
North West -64 66 £32,750 +0.77% 29
North East +53 15 £25,000 -18.03% 4
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 14 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Support Analyst in the job title.

1 69 (42.86%) Social Skills
1 69 (42.86%) Windows
2 52 (32.30%) Microsoft 365
3 51 (31.68%) Active Directory
4 48 (29.81%) Problem-Solving
5 47 (29.19%) Microsoft
5 47 (29.19%) SQL
6 43 (26.71%) Law
7 34 (21.12%) Windows Server
8 29 (18.01%) Linux
9 27 (16.77%) Manufacturing
10 26 (16.15%) ITSM
10 26 (16.15%) Cisco
10 26 (16.15%) SharePoint
10 26 (16.15%) Windows 10
11 25 (15.53%) Root Cause Analysis
12 24 (14.91%) SLA
13 23 (14.29%) Incident Management
13 23 (14.29%) Degree
14 22 (13.66%) ITIL
14 22 (13.66%) Analytical Skills
15 20 (12.42%) Agile
15 20 (12.42%) Service Delivery
16 19 (11.80%) Retail
16 19 (11.80%) JIRA
16 19 (11.80%) Microsoft Office
16 19 (11.80%) VoIP
16 19 (11.80%) Confluence
17 18 (11.18%) Customer Service
17 18 (11.18%) Finance

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (16.15%) SharePoint
2 19 (11.80%) Confluence
3 10 (6.21%) Microsoft Exchange
4 2 (1.24%) IIS
Applications
1 19 (11.80%) Microsoft Office
2 3 (1.86%) Microsoft Excel
Business Applications
1 5 (3.11%) Dynamics AX
1 5 (3.11%) SAP S/4HANA
2 1 (0.62%) Dynamics CRM
Cloud Services
1 52 (32.30%) Microsoft 365
2 14 (8.70%) Azure
3 8 (4.97%) Microsoft Copilot
3 8 (4.97%) Power Platform
4 5 (3.11%) Boomi
4 5 (3.11%) OneDrive
4 5 (3.11%) Salesforce Commerce Cloud
4 5 (3.11%) SAP Commerce Cloud
5 2 (1.24%) AWS
6 1 (0.62%) Azure Stack
6 1 (0.62%) Dynamics 365
6 1 (0.62%) Entra ID
6 1 (0.62%) SaaS
Communications & Networking
1 19 (11.80%) VoIP
2 17 (10.56%) Cisco IOS
2 17 (10.56%) Firewall
3 11 (6.83%) LAN
4 10 (6.21%) WAN
5 9 (5.59%) Wireless
6 8 (4.97%) DHCP
6 8 (4.97%) DNS
7 7 (4.35%) VPN
8 3 (1.86%) SAN
9 1 (0.62%) PBX
9 1 (0.62%) Remote Desktop
9 1 (0.62%) TCP/IP
Database & Business Intelligence
1 8 (4.97%) Power BI
1 8 (4.97%) SQL Server
2 6 (3.73%) SQL Server Reporting Services
3 5 (3.11%) SQL Server Integration Services
4 1 (0.62%) Amazon RDS
4 1 (0.62%) Power Query
4 1 (0.62%) Tableau
Development Applications
1 19 (11.80%) JIRA
2 1 (0.62%) SQL Server Management Studio (SSMS)
General
1 69 (42.86%) Social Skills
2 43 (26.71%) Law
3 27 (16.77%) Manufacturing
4 22 (13.66%) Analytical Skills
5 19 (11.80%) Retail
6 18 (11.18%) Finance
7 11 (6.83%) Pharmaceutical
7 11 (6.83%) Telecoms
8 9 (5.59%) Inclusion and Diversity
9 6 (3.73%) Documentation Skills
10 5 (3.11%) Organisational Skills
11 3 (1.86%) Public Sector
12 2 (1.24%) Banking
12 2 (1.24%) Legal
13 1 (0.62%) Advertising
13 1 (0.62%) Agriculture
13 1 (0.62%) Marketing
Libraries, Frameworks & Software Standards
1 5 (3.11%) EDI
2 1 (0.62%) Oracle Fusion
Miscellaneous
1 11 (6.83%) Onboarding
2 10 (6.21%) EPoS
2 10 (6.21%) Self-Motivation
3 9 (5.59%) Manufacturing Execution System
4 8 (4.97%) FMCG
5 2 (1.24%) Driving Licence
5 2 (1.24%) Life Science
5 2 (1.24%) Management Information System
5 2 (1.24%) NHS
6 1 (0.62%) Data Protection Act
6 1 (0.62%) Educational Technology
6 1 (0.62%) IVR
6 1 (0.62%) Renewable Energy
6 1 (0.62%) Video Conferencing
Operating Systems
1 69 (42.86%) Windows
2 34 (21.12%) Windows Server
3 29 (18.01%) Linux
4 26 (16.15%) Windows 10
5 17 (10.56%) Mac OS X
6 8 (4.97%) Windows Server 2019
7 5 (3.11%) Windows 7
7 5 (3.11%) Windows 8
8 2 (1.24%) Mac OS
8 2 (1.24%) Windows Server 2008
8 2 (1.24%) Windows Server 2012
9 1 (0.62%) Windows Server 2016
Processes & Methodologies
1 48 (29.81%) Problem-Solving
2 26 (16.15%) ITSM
3 25 (15.53%) Root Cause Analysis
4 23 (14.29%) Incident Management
5 22 (13.66%) ITIL
6 20 (12.42%) Agile
6 20 (12.42%) Service Delivery
7 18 (11.18%) Customer Service
8 17 (10.56%) CRM
8 17 (10.56%) ERP
9 13 (8.07%) Cybersecurity
10 12 (7.45%) Continuous Improvement
11 10 (6.21%) Customer-Centricity
11 10 (6.21%) Time Management
12 9 (5.59%) Asset Management
12 9 (5.59%) Business Intelligence
12 9 (5.59%) Computer Science
12 9 (5.59%) Translating Business Requirements
12 9 (5.59%) Validation
13 8 (4.97%) Problem Management
Programming Languages
1 47 (29.19%) SQL
2 17 (10.56%) Python
3 9 (5.59%) C-shell
3 9 (5.59%) Korn
3 9 (5.59%) Shell Script
4 7 (4.35%) PL/SQL
5 2 (1.24%) JavaScript
5 2 (1.24%) VB
6 1 (0.62%) PowerShell
6 1 (0.62%) T-SQL
Qualifications
1 23 (14.29%) Degree
2 13 (8.07%) Microsoft Certification
3 10 (6.21%) Cisco Certification
4 9 (5.59%) Computer Science Degree
4 9 (5.59%) PhD
5 8 (4.97%) CCNP
5 8 (4.97%) MCSA
6 5 (3.11%) A+ Certification
7 3 (1.86%) ITIL Certification
8 2 (1.24%) CCNA
8 2 (1.24%) DBS Check
8 2 (1.24%) ITIL Foundation Certificate
8 2 (1.24%) MOS
9 1 (0.62%) BPSS Clearance
Quality Assurance & Compliance
1 24 (14.91%) SLA
2 5 (3.11%) Cyber Essentials
3 2 (1.24%) Data Quality
3 2 (1.24%) QA
System Software
1 51 (31.68%) Active Directory
2 5 (3.11%) VMware Infrastructure
3 1 (0.62%) Virtual Desktop
Systems Management
1 12 (7.45%) Microsoft Intune
2 2 (1.24%) Active Directory Federation Services
2 2 (1.24%) SCCM
Vendors
1 47 (29.19%) Microsoft
2 26 (16.15%) Cisco
3 11 (6.83%) Oracle
4 10 (6.21%) VMware
5 6 (3.73%) Citrix
5 6 (3.73%) SAP
6 5 (3.11%) Dell
7 2 (1.24%) ServiceNow
8 1 (0.62%) Atlassian
8 1 (0.62%) HubSpot
8 1 (0.62%) Intapp
8 1 (0.62%) Salesforce