Period
to 22 November 2017

The median contractor rate for a Service Manager was £436 per day in advertised job vacancies in the North West during the 6 months to 22 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Manager
England > North West
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 157 144 129
Rank change year-on-year -13 -15 -7
Contract jobs requiring a Service Manager 49 74 117
As % of all contract IT jobs advertised in the North West 0.86% 1.08% 1.38%
As % of the Job Titles category 0.90% 1.14% 1.46%
Number of daily rates quoted 34 46 81
North West median daily rate £436 £438 £475
Median daily rate % change year-on-year -0.29% -7.89% -2.81%
10th Percentile £310 £284 £330
90th Percentile £546 £575 £538
England median daily rate £435 £440 £420
% change year-on-year -1.14% +4.76% +5.00%
Number of hourly rates quoted 1 1 9
North West median hourly rate £45.00 £187.50 £30.52
Median hourly rate % change year-on-year -76.00% +514.35% +12.00%
10th Percentile £42.50 £181.25 £28.97
90th Percentile £47.50 £193.75 £39.57
England median hourly rate £26.05 £28.75 £30.15
% change year-on-year -9.38% -4.64% +17.28%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5422 6474 8040
% of contract IT jobs with a recognized job title 94.97% 94.39% 94.69%
Number of daily rates quoted 3422 4173 4803
North West median daily rate £400 £400 £400
10th Percentile £250 £250 £233
90th Percentile £588 £550 £571
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 259 235 401
North West median hourly rate £19.00 £16.00 £20.00
Median hourly rate % change year-on-year +18.75% -20.00% +25.00%
10th Percentile £11.25 £11.02 £11.25
90th Percentile £49.00 £45.45 £50.00
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Service Manager
Job Vacancy Trend in the North West

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Service Manager in the North West

Service Manager
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Manager in the North West.

Contractor daily rate trend for Service Manager in the North West

Service Manager
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Service Manager in the North West over the 6 months to 22 November 2017.

Contractor daily rate histogram for Service Manager in the North West

Service Manager
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Manager in the North West.

Contractor hourly rate trend for Service Manager in the North West

Service Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the North West region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -5 18 £365 +9.77% 4
Cheshire +12 17 £481 +1.32%
Merseyside +7 7 £333 -13.79%
Cumbria - 4 - - 1
Lancashire +12 2 £488 -7.14%
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 22 November 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Service Manager in the job title.

1 36 (73.47%) ITIL
2 24 (48.98%) Service Management
3 18 (36.73%) Service Delivery
4 13 (26.53%) ITSM
5 12 (24.49%) Finance
6 11 (22.45%) Security Cleared
6 11 (22.45%) Service Design
7 10 (20.41%) Incident Management
8 9 (18.37%) ITIL Certification
8 9 (18.37%) SC Cleared
8 9 (18.37%) ServiceNow
9 6 (12.24%) PRINCE2
9 6 (12.24%) Enterprise Architecture
9 6 (12.24%) Stakeholder Management
10 5 (10.20%) Supplier Management
10 5 (10.20%) Siebel
10 5 (10.20%) SLA
10 5 (10.20%) Project Management
10 5 (10.20%) ITIL V2
10 5 (10.20%) Performance Management
11 4 (8.16%) Continuous Improvement
11 4 (8.16%) Office 365
11 4 (8.16%) Business Analysis
11 4 (8.16%) Banking
12 3 (6.12%) IT Strategy
12 3 (6.12%) SFIA
12 3 (6.12%) Analytical Skills
12 3 (6.12%) ITIL V3
13 2 (4.08%) Strategic Management
13 2 (4.08%) Release Management

Service Manager Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (8.16%) Office 365
2 1 (2.04%) Cloud Computing
2 1 (2.04%) IaaS
2 1 (2.04%) OneDrive
2 1 (2.04%) PaaS
2 1 (2.04%) SaaS
Communications & Networking
1 1 (2.04%) DHCP
1 1 (2.04%) DNS
1 1 (2.04%) SMS
Database & Business Intelligence
1 1 (2.04%) GIS
General
1 12 (24.49%) Finance
2 4 (8.16%) Banking
3 2 (4.08%) Retail Banking
4 1 (2.04%) Legal
4 1 (2.04%) Manufacturing
4 1 (2.04%) Pharmaceutical
4 1 (2.04%) Retail
4 1 (2.04%) Telecoms
Miscellaneous
1 3 (6.12%) Analytical Skills
2 2 (4.08%) Data Centre
3 1 (2.04%) Life Science
3 1 (2.04%) NHS
Operating Systems
1 1 (2.04%) Windows
1 1 (2.04%) Windows Server
1 1 (2.04%) Windows Server 2008
Processes & Methodologies
1 36 (73.47%) ITIL
2 24 (48.98%) Service Management
3 18 (36.73%) Service Delivery
4 13 (26.53%) ITSM
5 11 (22.45%) Service Design
6 10 (20.41%) Incident Management
7 6 (12.24%) Enterprise Architecture
7 6 (12.24%) PRINCE2
7 6 (12.24%) Stakeholder Management
8 5 (10.20%) ITIL V2
8 5 (10.20%) Performance Management
8 5 (10.20%) Project Management
8 5 (10.20%) Supplier Management
9 4 (8.16%) Business Analysis
9 4 (8.16%) Continuous Improvement
10 3 (6.12%) IT Strategy
10 3 (6.12%) ITIL V3
10 3 (6.12%) SFIA
11 2 (4.08%) Acceptance Criteria
11 2 (4.08%) Service Delivery Management
Programming Languages
1 1 (2.04%) C
Qualifications
1 11 (22.45%) Security Cleared
2 9 (18.37%) ITIL Certification
2 9 (18.37%) SC Cleared
3 1 (2.04%) BPSS Clearance
3 1 (2.04%) DBS Check
3 1 (2.04%) Degree
3 1 (2.04%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (10.20%) SLA
2 1 (2.04%) COBIT
2 1 (2.04%) ISO/IEC 20000
System Software
1 2 (4.08%) VMware Infrastructure
2 1 (2.04%) Active Directory
2 1 (2.04%) Hyper-V
Systems Management
1 1 (2.04%) AirWatch
1 1 (2.04%) SCCM
Vendors
1 9 (18.37%) ServiceNow
2 5 (10.20%) Siebel
3 2 (4.08%) VMware
4 1 (2.04%) Apple