Ticket Management Contracts in the South West

Ticket Management
England > South West

The table below provides summary statistics for contract job vacancies advertised in the South West requiring Ticket Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Ticket Management over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 83 155 165
Rank change year-on-year +72 +10 +10
Contract jobs citing Ticket Management 28 2 2
As % of all contract jobs advertised in the South West 1.67% 0.063% 0.055%
As % of the Processes & Methodologies category 1.85% 0.075% 0.062%
Number of daily rates quoted 7 2 1
10th Percentile £153 £147 -
25th Percentile £183 £155 £120
Median daily rate (50th Percentile) £225 £174 £130
Median % change year-on-year +29.50% +33.65% -52.73%
75th Percentile £238 £197 £140
90th Percentile £258 £208 -
England median daily rate £225 £215 £238
% change year-on-year +4.65% -9.47% -40.63%
Number of hourly rates quoted 19 0 1
10th Percentile £18.43 - -
25th Percentile - - £19.92
Median hourly rate £18.51 - £20.64
75th Percentile - - £21.36
90th Percentile £18.87 - -
England median hourly rate £18.51 £13.18 £20.64
% change year-on-year +40.44% -36.14% +25.09%

All Process and Methodology Skills
South West

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South West.

Contract vacancies with a requirement for process or methodology skills 1,516 2,656 3,250
As % of all contract IT jobs advertised in the South West 90.35% 83.03% 89.63%
Number of daily rates quoted 965 1,696 2,395
10th Percentile £235 £220 £313
25th Percentile £400 £404 £425
Median daily rate (50th Percentile) £520 £525 £549
Median % change year-on-year -0.95% -4.37% +9.80%
75th Percentile £623 £625 £644
90th Percentile £688 £700 £719
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 145 336 335
10th Percentile £18.33 £13.86 £9.80
25th Percentile £20.48 £27.50 £17.00
Median hourly rate £63.00 £50.00 £61.50
Median % change year-on-year +26.00% -18.70% +26.16%
75th Percentile £68.00 £70.00 £70.30
90th Percentile £70.00 £77.50 £83.36
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Ticket Management
Job Vacancy Trend in the South West

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Ticket Management in the South West

Ticket Management
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing Ticket Management in the South West.

Daily rate trend for Ticket Management in the South West

Ticket Management
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing Ticket Management in the South West.

Hourly rate trend for Ticket Management in the South West

Ticket Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the South West region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Somerset +16 14 £275 +34.15% 5
Bristol - 8 £225 - 4
Dorset - 2 - -
Wiltshire - 2 - - 4
Devon +14 1 £155 +8.77%
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (14.29%) Microsoft Office
Cloud Services
1 6 (21.43%) Microsoft 365
Development Applications
1 1 (3.57%) JIRA
General
1 4 (14.29%) Law
1 4 (14.29%) Legal
2 3 (10.71%) Social Skills
3 1 (3.57%) Analytical Skills
3 1 (3.57%) Public Sector
Job Titles
1 7 (25.00%) Analyst
1 7 (25.00%) Service Analyst
1 7 (25.00%) Service Desk Analyst
2 6 (21.43%) IT Engineer
3 3 (10.71%) Field Service Technician
4 2 (7.14%) Field Engineer
4 2 (7.14%) Field Service Engineer
5 1 (3.57%) Break Fix Engineer
5 1 (3.57%) Hardware Technician
5 1 (3.57%) Senior
5 1 (3.57%) Senior Analyst
5 1 (3.57%) Senior Service Desk Analyst
5 1 (3.57%) Technical Engineer
Miscellaneous
1 7 (25.00%) Driving Licence
Operating Systems
1 4 (14.29%) Windows
1 4 (14.29%) Windows 10
Processes & Methodologies
1 19 (67.86%) Asset Management
2 4 (14.29%) ITIL
2 4 (14.29%) ITSM
2 4 (14.29%) Multi-Factor Authentication
3 2 (7.14%) Break/Fix
3 2 (7.14%) Customer Service
4 1 (3.57%) Workflow
Qualifications
1 21 (75.00%) SC Cleared
1 21 (75.00%) Security Cleared
System Software
1 6 (21.43%) Active Directory
Vendors
1 9 (32.14%) Dell
1 9 (32.14%) HP
2 4 (14.29%) iManage
2 4 (14.29%) Microsoft
3 2 (7.14%) ServiceNow