3rd Line Support Contracts in the UK excluding London

Third Line Support
UK > UK excluding London

The median Third Line Support daily rate in the UK excluding London is £375 according to job vacancies posted during the 6 months to 5 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 Jun 2024
Same period 2023 Same period 2022
Rank 312 364 389
Rank change year-on-year +52 +25 -4
Contract jobs requiring a 3rd Line Support 80 73 121
As % of all contract jobs advertised in the UK excluding London 0.38% 0.32% 0.40%
As % of the Job Titles category 0.41% 0.34% 0.41%
Number of daily rates quoted 64 39 86
10th Percentile £260 £223 £225
25th Percentile £300 £278 £250
Median daily rate (50th Percentile) £375 £350 £319
Median % change year-on-year +7.14% +9.80% +2.00%
75th Percentile £396 £416 £425
90th Percentile £400 £529 £450
UK median daily rate £375 £375 £350
% change year-on-year - +7.14% +12.00%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £20.00
UK median hourly rate - - £20.00
% change year-on-year - - -15.34%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,293 21,279 29,220
% of contract IT jobs with a recognized job title 92.46% 94.28% 95.59%
Number of daily rates quoted 11,580 14,791 20,569
10th Percentile £213 £225 £206
25th Percentile £363 £390 £373
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +9.20%
75th Percentile £594 £600 £575
90th Percentile £688 £688 £651
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.14%
Number of hourly rates quoted 2,443 1,073 1,404
10th Percentile £12.50 £13.41 £12.50
25th Percentile £15.85 £18.00 £14.86
Median hourly rate £40.00 £42.50 £20.00
Median % change year-on-year -5.88% +112.50% +5.26%
75th Percentile £62.50 £65.00 £45.21
90th Percentile £74.00 £75.50 £61.15
UK median hourly rate £37.50 £45.00 £24.46
% change year-on-year -16.67% +83.97% +12.51%

3rd Line Support
Job Vacancy Trend in the UK excluding London

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 3rd Line Support in the UK excluding London

3rd Line Support
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing 3rd Line Support in the UK excluding London.

Daily rate trend for 3rd Line Support in the UK excluding London

3rd Line Support
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing 3rd Line Support in the UK excluding London over the 6 months to 5 June 2024.

Daily rate histogram for 3rd Line Support in the UK excluding London

3rd Line Support
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing 3rd Line Support in the UK excluding London.

Hourly rate trend for 3rd Line Support in the UK excluding London

3rd Line Support
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK excluding London region over the 6 months to 5 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Midlands +27 36 £375 +15.38% 7
West Midlands +30 35 £375 +7.14% 5
North of England +25 14 £300 -7.69% 13
Scotland +52 11 £325 -13.33% 5
South East +18 10 £375 +11.11% 6
Yorkshire +22 8 £300 +2.56% 5
South West +8 7 £258 -55.22% 4
North West +20 5 £375 +7.14% 2
East of England +5 2 £300 -20.53% 3
North East +9 1 - - 6
East Midlands +3 1 - - 2
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 5 June 2024, 3rd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring 3rd Line Support in the job title.

1 36 (45.00%) Security Cleared
2 34 (42.50%) VPN
3 31 (38.75%) Windows
3 31 (38.75%) PKI
4 30 (37.50%) Active Directory
5 28 (35.00%) WAN
5 28 (35.00%) BGP
5 28 (35.00%) IPsec
6 27 (33.75%) Juniper
7 26 (32.50%) Windows Server
7 26 (32.50%) Junos
7 26 (32.50%) Load Balancing
7 26 (32.50%) MPLS
7 26 (32.50%) Microsoft
8 20 (25.00%) Network Design
9 19 (23.75%) Public Sector
10 18 (22.50%) Microsoft 365
10 18 (22.50%) VMware
11 14 (17.50%) VMware Infrastructure
12 13 (16.25%) Linux
13 12 (15.00%) Microsoft Exchange
13 12 (15.00%) Azure
14 11 (13.75%) SharePoint
15 10 (12.50%) Firewall
15 10 (12.50%) Dell
15 10 (12.50%) Red Hat
15 10 (12.50%) Hyper-V
15 10 (12.50%) SC Cleared
15 10 (12.50%) Data Analysis
15 10 (12.50%) Social Skills

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (15.00%) Microsoft Exchange
2 11 (13.75%) SharePoint
3 6 (7.50%) IIS
4 1 (1.25%) Exchange Server 2013
4 1 (1.25%) nginx
4 1 (1.25%) SharePoint Server
Applications
1 1 (1.25%) Microsoft Office
Cloud Services
1 18 (22.50%) Microsoft 365
2 12 (15.00%) Azure
3 6 (7.50%) Entra ID
4 2 (2.50%) AWS
4 2 (2.50%) GCP
5 1 (1.25%) Azure Stack
5 1 (1.25%) IaaS
5 1 (1.25%) OneDrive
5 1 (1.25%) Power Platform
5 1 (1.25%) PowerApps
5 1 (1.25%) WhatsApp
5 1 (1.25%) Yammer
Communications & Networking
1 34 (42.50%) VPN
2 28 (35.00%) BGP
2 28 (35.00%) IPsec
2 28 (35.00%) WAN
3 26 (32.50%) Junos
3 26 (32.50%) MPLS
4 10 (12.50%) Firewall
5 5 (6.25%) SAN
6 4 (5.00%) DNS
7 3 (3.75%) DHCP
7 3 (3.75%) NAS
7 3 (3.75%) VLAN
8 2 (2.50%) Cisco ASA
8 2 (2.50%) Cisco Firepower
8 2 (2.50%) HSRP
8 2 (2.50%) OSPF
8 2 (2.50%) Skype
8 2 (2.50%) Spanning Tree
9 1 (1.25%) Cisco ISE
9 1 (1.25%) Wireless
Database & Business Intelligence
1 4 (5.00%) SQL Server
2 3 (3.75%) Elasticsearch
2 3 (3.75%) MySQL
2 3 (3.75%) PostgreSQL
Development Applications
1 1 (1.25%) JIRA
General
1 19 (23.75%) Public Sector
2 10 (12.50%) Social Skills
3 1 (1.25%) Analytical Skills
3 1 (1.25%) Health Technology
3 1 (1.25%) Legal
3 1 (1.25%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.50%) 802.1X
2 1 (1.25%) Apache NiFi
2 1 (1.25%) JSON
2 1 (1.25%) Middleware
2 1 (1.25%) Software Packaging
2 1 (1.25%) Web Services
2 1 (1.25%) XML
2 1 (1.25%) XSLT
Miscellaneous
1 31 (38.75%) PKI
2 8 (10.00%) Data Centre
3 3 (3.75%) Fat Client
3 3 (3.75%) Thin Client
4 1 (1.25%) Clustering
4 1 (1.25%) Legacy Applications
4 1 (1.25%) Public Cloud
4 1 (1.25%) Self-Motivation
Operating Systems
1 31 (38.75%) Windows
2 26 (32.50%) Windows Server
3 13 (16.25%) Linux
4 8 (10.00%) Windows Server 2012
4 8 (10.00%) Windows Server 2016
5 7 (8.75%) Windows Server 2008
6 6 (7.50%) CentOS
6 6 (7.50%) Debian
7 5 (6.25%) Windows 10
8 4 (5.00%) Windows Server 2019
9 3 (3.75%) Ubuntu
10 1 (1.25%) Red Hat Enterprise Linux
10 1 (1.25%) Solaris
Processes & Methodologies
1 26 (32.50%) Load Balancing
2 20 (25.00%) Network Design
3 10 (12.50%) Data Analysis
4 9 (11.25%) Customer Service
4 9 (11.25%) Infrastructure Engineering
5 6 (7.50%) Server Virtualisation
6 5 (6.25%) ITIL
6 5 (6.25%) Mentoring
6 5 (6.25%) Problem-Solving
7 4 (5.00%) Patch Management
8 2 (2.50%) Business Continuity
8 2 (2.50%) Disaster Recovery
8 2 (2.50%) High Availability
8 2 (2.50%) Incident Management
8 2 (2.50%) Server Management
8 2 (2.50%) Software Deployment
8 2 (2.50%) Vulnerability Management
9 1 (1.25%) Agile
9 1 (1.25%) Data Protection
9 1 (1.25%) Network Management
Programming Languages
1 8 (10.00%) PowerShell
2 1 (1.25%) SQL
Qualifications
1 36 (45.00%) Security Cleared
2 10 (12.50%) SC Cleared
3 9 (11.25%) Microsoft Certification
4 7 (8.75%) MCSA
5 6 (7.50%) MCSE
5 6 (7.50%) RHCT
6 3 (3.75%) DV Cleared
7 2 (2.50%) Cisco Certification
8 1 (1.25%) A+ Certification
8 1 (1.25%) CCENT
8 1 (1.25%) CCNA
8 1 (1.25%) CCNP
8 1 (1.25%) Degree
8 1 (1.25%) HNC
8 1 (1.25%) ITIL Certification
8 1 (1.25%) RHCE
Quality Assurance & Compliance
1 3 (3.75%) SLA
System Software
1 30 (37.50%) Active Directory
2 14 (17.50%) VMware Infrastructure
3 10 (12.50%) Hyper-V
4 7 (8.75%) KVM
5 3 (3.75%) VMware ESXi
6 1 (1.25%) Docker
6 1 (1.25%) Virtual Servers
6 1 (1.25%) vSphere
Systems Management
1 8 (10.00%) Microsoft Intune
2 5 (6.25%) SCCM
2 5 (6.25%) WSUS
3 4 (5.00%) Active Directory Federation Services
4 3 (3.75%) Ansible
4 3 (3.75%) Nessus
4 3 (3.75%) Red Hat Satellite
4 3 (3.75%) vCenter Server
4 3 (3.75%) ZABBIX
5 1 (1.25%) Single Sign-On
Vendors
1 27 (33.75%) Juniper
2 26 (32.50%) Microsoft
3 18 (22.50%) VMware
4 10 (12.50%) Dell
4 10 (12.50%) Red Hat
5 7 (8.75%) Citrix
6 4 (5.00%) Veeam
7 3 (3.75%) Cisco
7 3 (3.75%) Google
7 3 (3.75%) Oracle
8 2 (2.50%) F5
9 1 (1.25%) Apple
9 1 (1.25%) Brio
9 1 (1.25%) HP
9 1 (1.25%) Proofpoint
9 1 (1.25%) Sophos