The median contractor rate for a 3rd Line Support was £275 per day in advertised job vacancies during the 3 months to 28 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 452 378 357
Rank change year-on-year -74 -21  
Contract jobs requiring a 3rd Line Support 157 275 316
As % of all contract IT jobs advertised in the UK 0.35% 0.51% 0.58%
As % of the Job Titles category 0.37% 0.54% 0.62%
Number of daily rates quoted 96 185 183
Median daily rate £275 £275 £263
Median daily rate % change year-on-year - +4.76%  
90% offered a daily rate of more than £200 £190 £175
10% offered a daily rate of more than £395 £350 £353
UK excluding London median daily rate £275 £260 £250
% change year-on-year +5.76% +4.00%  
Number of hourly rates quoted 5 18 54
Median hourly rate £19.00 £22.92 £23.50
Median hourly rate % change year-on-year -17.08% -2.48%  
90% offered a hourly rate of more than £16.60 £17.05 £18.00
10% offered a hourly rate of more than £20.60 £63.00 £45.00
UK excluding London median hourly rate £19.00 £24.50 £23.00
% change year-on-year -22.44% +6.52%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42733 51025 51236
As % of all contract IT job vacancies advertised in the UK 94.78% 95.23% 94.83%
Number of daily rates quoted 27760 33065 30937
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £560
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1481 1587 2052
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.25 £11.50 £11.00
10% offered a hourly rate of more than £47.50 £48.00 £42.50
UK excluding London median hourly rate £17.50 £19.63 £17.00
% change year-on-year -10.82% +15.44%  

3rd Line Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in the UK

3rd Line Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support.

Contractor daily rate trend for 3rd Line Support in the UK

3rd Line Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 3rd Line Support over the 3 months to 28 March 2017.

Contractor daily rate histogram for 3rd Line Support in the UK

3rd Line Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support.

Contractor hourly rate trend for 3rd Line Support in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -65 154 £275 - 55
South East -4 48 £275 +5.76% 19
London -11 40 £288 - 10
Hampshire +12 19 £273 -0.90% 4
East of England -3 16 £300 +25.65% 6
Yorkshire +15 13 £235 -12.55% 3
South West -27 12 £274 +21.66% 3
North West +23 10 £300 +20.00% 8
Buckinghamshire +5 10 £309 -26.48% 1
Milton Keynes +1 10 £309 -26.48% 1
East Midlands -20 10 £200 -29.20% 3
Manchester +9 8 £300 +26.31% 3
South Yorkshire +4 7 £231 +40.15% 1
Berkshire +14 6 £263 +2.94% 4
Northamptonshire +7 6 £200 -38.46%
Doncaster -1 6 £213 - 1
City of London -12 6 £275 -2.22% 2
Northampton 0 5 £200 -
Essex -1 5 £300 +57.89%
Devon -2 5 - -
Oxfordshire -10 5 £225 -10.00% 3
West Sussex +10 4 £400 - 1
West Yorkshire +8 4 £285 +14.00% 2
Winchester +7 4 £258 -6.36%
Sheffield +4 4 £250 +51.51%
Suffolk +3 4 £225 -0.55%
West Midlands +3 4 £225 -29.68% 3
Exeter -6 4 - -
Colchester - 4 £300 -
Crawley - 4 £400 - 1

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 March 2017, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support in the job title.

1 267 (75.21%) Windows
2 165 (46.48%) Windows Server
3 159 (44.79%) Active Directory
4 153 (43.10%) VMware
5 134 (37.75%) Microsoft
6 93 (26.20%) Windows Server 2008
7 89 (25.07%) Citrix
8 84 (23.66%) Windows Server 2012
9 76 (21.41%) SCCM
10 71 (20.00%) Office 365
11 65 (18.31%) DNS
12 64 (18.03%) ITIL
13 63 (17.75%) Cisco
13 63 (17.75%) Firewall
14 60 (16.90%) MS Exchange
15 56 (15.77%) VMware Infrastructure
16 52 (14.65%) Security Cleared
17 51 (14.37%) Windows 7
18 46 (12.96%) SC Cleared
18 46 (12.96%) Hyper-V
18 46 (12.96%) Windows Server 2003
19 45 (12.68%) SQL
19 45 (12.68%) PowerShell
20 43 (12.11%) SQL Server
21 42 (11.83%) MS Office
21 42 (11.83%) Windows 10
22 40 (11.27%) DHCP
23 38 (10.70%) Microsoft Certification
24 36 (10.14%) XenApp
25 34 (9.58%) MS Excel

3rd Line Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (16.90%) MS Exchange
2 32 (9.01%) Exchange Server 2010
3 25 (7.04%) SharePoint
4 19 (5.35%) Skype for Business
5 17 (4.79%) IIS
6 16 (4.51%) Exchange Server 2013
7 7 (1.97%) WebSphere
8 6 (1.69%) Exchange Server 2007
8 6 (1.69%) IBM Notes
9 5 (1.41%) Exchange Server 2003
9 5 (1.41%) GlassFish
10 4 (1.13%) BizTalk Server
11 3 (0.85%) Apache
11 3 (0.85%) Blackberry Enterprise Server
12 2 (0.56%) IBM Domino
12 2 (0.56%) Office Communications Server
12 2 (0.56%) SharePoint 2010
12 2 (0.56%) SharePoint 2013
13 1 (0.28%) Confluence
13 1 (0.28%) OpenStack
Applications
1 42 (11.83%) MS Office
2 34 (9.58%) MS Excel
3 1 (0.28%) MS PowerPoint
3 1 (0.28%) MS Visio
Business Applications
1 4 (1.13%) Dynamics CRM
2 3 (0.85%) SAP Oil and Gas
3 2 (0.56%) Eikon
Cloud Services
1 71 (20.00%) Office 365
2 33 (9.30%) Microsoft Azure
3 11 (3.10%) Amazon AWS
4 3 (0.85%) Azure Active Directory
4 3 (0.85%) Mimecast
4 3 (0.85%) OneDrive
4 3 (0.85%) SaaS
4 3 (0.85%) Yammer
5 2 (0.56%) GitHub
5 2 (0.56%) IaaS
6 1 (0.28%) Amazon EC2
6 1 (0.28%) Amazon S3
6 1 (0.28%) Cloud Computing
6 1 (0.28%) G Suite
6 1 (0.28%) iTunes
6 1 (0.28%) PaaS
6 1 (0.28%) Virtual Private Cloud
Communications & Networking
1 65 (18.31%) DNS
2 63 (17.75%) Firewall
3 40 (11.27%) DHCP
4 33 (9.30%) SAN
5 30 (8.45%) LAN
6 21 (5.92%) WAN
7 20 (5.63%) TCP/IP
8 15 (4.23%) VPN
9 13 (3.66%) Skype
10 12 (3.38%) Unified Communications
11 10 (2.82%) Wi-Fi
12 8 (2.25%) Network Security
13 7 (1.97%) LDAP
14 6 (1.69%) Kerberos
14 6 (1.69%) NAS
14 6 (1.69%) Remote Desktop
14 6 (1.69%) SSL
14 6 (1.69%) VLAN
14 6 (1.69%) VoIP
15 5 (1.41%) Cisco Nexus
Database & Business Intelligence
1 43 (12.11%) SQL Server
2 10 (2.82%) SQL Server 2012
3 9 (2.54%) SQL Server 2008
4 6 (1.69%) SQL Server 2005
5 5 (1.41%) Oracle Database
6 3 (0.85%) SQL Server 2016
7 2 (0.56%) BusinessObjects
7 2 (0.56%) MS Access
7 2 (0.56%) MySQL
8 1 (0.28%) DB2
8 1 (0.28%) FileMaker
8 1 (0.28%) OLAP
8 1 (0.28%) Oracle OLAP
8 1 (0.28%) Oracle OWB
8 1 (0.28%) SQL Server 2000
Development Applications
1 5 (1.41%) Ant
1 5 (1.41%) Subversion
2 2 (0.56%) JIRA
3 1 (0.28%) Jenkins
3 1 (0.28%) MSI
3 1 (0.28%) Team Foundation Server
3 1 (0.28%) Wise Package Studio
General
1 33 (9.30%) Finance
2 15 (4.23%) Retail
3 6 (1.69%) Financial Institution
3 6 (1.69%) Local Government
4 5 (1.41%) Marketing
4 5 (1.41%) Telecoms
5 4 (1.13%) Banking
5 4 (1.13%) Manufacturing
6 3 (0.85%) Advertising
6 3 (0.85%) Back Office
6 3 (0.85%) Electronics
7 2 (0.56%) Front Office
7 2 (0.56%) Law
7 2 (0.56%) Legal
7 2 (0.56%) Retail Banking
8 1 (0.28%) Billing
8 1 (0.28%) Games
8 1 (0.28%) Military
8 1 (0.28%) Online Betting
8 1 (0.28%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (2.25%) MSMQ
1 8 (2.25%) RabbitMQ
2 3 (0.85%) Web Services
3 2 (0.56%) .NET
3 2 (0.56%) Software Packaging
3 2 (0.56%) XML
4 1 (0.28%) .NET Framework
4 1 (0.28%) AngularJS
4 1 (0.28%) ASP.NET
4 1 (0.28%) jQuery
4 1 (0.28%) Tivoli Directory Integrator
4 1 (0.28%) WCF
4 1 (0.28%) XML Messaging
Miscellaneous
1 21 (5.92%) Data Centre
2 20 (5.63%) Clustering
3 12 (3.38%) Analytical Skills
4 9 (2.54%) EMC VNX
5 8 (2.25%) Blackberry
6 7 (1.97%) Fat Client
6 7 (1.97%) Replication
6 7 (1.97%) Thin Client
7 6 (1.69%) Driving Licence
7 6 (1.69%) Hedge funds
7 6 (1.69%) VxBlock/Vblock
8 5 (1.41%) EMC VMAX
8 5 (1.41%) iPad
9 4 (1.13%) EPoS
9 4 (1.13%) iPhone
10 3 (0.85%) Smartphone
11 2 (0.56%) BYOD
11 2 (0.56%) FMCG
11 2 (0.56%) NHS
11 2 (0.56%) PKI
Operating Systems
1 267 (75.21%) Windows
2 165 (46.48%) Windows Server
3 93 (26.20%) Windows Server 2008
4 84 (23.66%) Windows Server 2012
5 51 (14.37%) Windows 7
6 46 (12.96%) Windows Server 2003
7 42 (11.83%) Windows 10
8 34 (9.58%) Linux
9 14 (3.94%) Windows 8
9 14 (3.94%) Windows XP
10 11 (3.10%) Red Hat Enterprise Linux
11 10 (2.82%) AIX
12 9 (2.54%) Mac OS
12 9 (2.54%) Solaris
13 8 (2.25%) Apple iOS
14 5 (1.41%) CentOS
14 5 (1.41%) Mac OS X
14 5 (1.41%) Unix
15 4 (1.13%) Android
16 2 (0.56%) Windows 2000 Server
Processes & Methodologies
1 64 (18.03%) ITIL
2 21 (5.92%) Change Management
2 21 (5.92%) Migration
3 17 (4.79%) ITIL V3
4 16 (4.51%) Service Delivery
5 15 (4.23%) Incident Management
6 14 (3.94%) Problem Management
7 13 (3.66%) Project Management
7 13 (3.66%) Server Building
8 11 (3.10%) Agile Software Development
8 11 (3.10%) Disaster Recovery
8 11 (3.10%) Service Management
9 10 (2.82%) CRM
9 10 (2.82%) High Availability
9 10 (2.82%) Root Cause Analysis
9 10 (2.82%) User Acceptance Testing
10 9 (2.54%) Customer Requirements
10 9 (2.54%) Mobile Device Management
10 9 (2.54%) PRINCE2
10 9 (2.54%) Virtual Environments
Programming Languages
1 45 (12.68%) PowerShell
1 45 (12.68%) SQL
2 10 (2.82%) Java
3 6 (1.69%) Perl
3 6 (1.69%) VBScript
4 4 (1.13%) Bash Shell
5 3 (0.85%) Shell Script
5 3 (0.85%) VB
6 2 (0.56%) C#
6 2 (0.56%) Python
6 2 (0.56%) T-SQL
7 1 (0.28%) C
7 1 (0.28%) JavaScript
7 1 (0.28%) PL/SQL
7 1 (0.28%) R
7 1 (0.28%) VBA
Qualifications
1 52 (14.65%) Security Cleared
2 46 (12.96%) SC Cleared
3 38 (10.70%) Microsoft Certification
4 23 (6.48%) MCSE
5 21 (5.92%) Cisco Certification
6 18 (5.07%) CCNA
7 12 (3.38%) DV Cleared
8 11 (3.10%) CCNP
8 11 (3.10%) MCP
9 10 (2.82%) Degree
9 10 (2.82%) MCSA
9 10 (2.82%) VMware Certified Professional (VCP)
10 6 (1.69%) MCITP
11 5 (1.41%) BPSS Clearance
11 5 (1.41%) MCTS
12 4 (1.13%) DBS Check
13 3 (0.85%) CCIP
13 3 (0.85%) MCDBA
14 2 (0.56%) CCA
14 2 (0.56%) ITIL Certification
Quality Assurance & Compliance
1 7 (1.97%) SLA
2 5 (1.41%) Disclosure Scotland
3 2 (0.56%) QA
4 1 (0.28%) Cyber Essentials
4 1 (0.28%) Dodd-Frank
4 1 (0.28%) GxP
4 1 (0.28%) PMO
System Software
1 159 (44.79%) Active Directory
2 56 (15.77%) VMware Infrastructure
3 46 (12.96%) Hyper-V
4 36 (10.14%) XenApp
5 26 (7.32%) vSphere
6 16 (4.51%) XenDesktop
7 11 (3.10%) Microsoft App-V
8 9 (2.54%) VMware ESX
9 8 (2.25%) VMware ESXi
10 7 (1.97%) BitLocker
10 7 (1.97%) Virtual Servers
10 7 (1.97%) VMware Workstation
11 6 (1.69%) Terminal Services
12 5 (1.41%) Virtual Desktop
12 5 (1.41%) VMware Server
12 5 (1.41%) XenServer
13 4 (1.13%) Microsoft Virtual Server
13 4 (1.13%) ProxySG
13 4 (1.13%) Virtual Machines
14 3 (0.85%) UAG
Systems Management
1 76 (21.41%) SCCM
2 9 (2.54%) WSUS
3 7 (1.97%) SCOM
4 6 (1.69%) Microsoft Clustering
5 5 (1.41%) NetBackup
5 5 (1.41%) OVSD
5 5 (1.41%) Tivoli Storage Manager
6 4 (1.13%) Backup Exec
7 3 (0.85%) AirWatch
7 3 (0.85%) EMC NetWorker
7 3 (0.85%) McAfee ePO
7 3 (0.85%) Microsoft Data Protection Manager
7 3 (0.85%) PowerCLI
8 2 (0.56%) AppDNA
8 2 (0.56%) MIMEsweeper
8 2 (0.56%) SmoothWall
8 2 (0.56%) Symantec Enterprise Vault
8 2 (0.56%) Systems Management Server (SMS)
8 2 (0.56%) Tivoli
8 2 (0.56%) WMI
Vendors
1 153 (43.10%) VMware
2 134 (37.75%) Microsoft
3 89 (25.07%) Citrix
4 63 (17.75%) Cisco
5 27 (7.61%) HP
6 21 (5.92%) EMC
7 14 (3.94%) Dell
8 13 (3.66%) AppSense
9 11 (3.10%) IBM
10 10 (2.82%) Juniper
10 10 (2.82%) NetApp
10 10 (2.82%) Oracle
10 10 (2.82%) Red Hat
11 8 (2.25%) Veeam
12 6 (1.69%) Lotus
12 6 (1.69%) Lumension
13 5 (1.41%) CheckPoint
13 5 (1.41%) Symantec
13 5 (1.41%) WorldPay
14 4 (1.13%) Remedy
Wales
X4 Group
Rate: £400 - 500 per day
Posted: 18 hours ago
Dorset
Initi8 Recruitment
Rate: £300 Per Day
Posted: 20 hours ago
Crawley, West Sussex
ARC IT Recruitment Ltd
Rate: Competitive
Posted: 3 days ago
Bracknell, Berkshire
LA International
Posted: 3 days ago
Woking
Recruitment Genius Ltd
Rate: £40000 per annum
Posted: 5 days ago