The median contractor rate for a 3rd Line Support was £280 per day in advertised job vacancies during the 3 months to 23 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support
UK
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 419 364 339
Rank change year-on-year -55 -25  
Contract jobs requiring a 3rd Line Support 186 305 340
As % of all contract IT jobs advertised in the UK 0.40% 0.57% 0.61%
As % of the Job Titles category 0.42% 0.60% 0.64%
Number of daily rates quoted 125 182 212
Median daily rate £280 £275 £275
Median daily rate % change year-on-year +1.81% -  
90% offered a daily rate of more than £150 £180 £185
10% offered a daily rate of more than £365 £375 £380
UK excluding London median daily rate £275 £275 £275
Number of hourly rates quoted 7 23 38
Median hourly rate £19.38 £21.33 £22.00
Median hourly rate % change year-on-year -9.14% -3.04%  
90% offered a hourly rate of more than £13.03 £15.00 £17.00
10% offered a hourly rate of more than £93.90 £31.20 £40.00
UK excluding London median hourly rate £19.17 £21.33 £22.00
% change year-on-year -10.12% -3.04%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44357 51050 53273
As % of all contract IT job vacancies advertised in the UK 94.75% 94.87% 94.80%
Number of daily rates quoted 28704 33277 33414
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £248
10% offered a daily rate of more than £600 £600 £570
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1368 1510 2064
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.14
% change year-on-year +0.28% +8.11%  

3rd Line Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in the UK

3rd Line Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support.

Contractor daily rate trend for 3rd Line Support in the UK

3rd Line Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 3rd Line Support over the 3 months to 23 June 2017.

Contractor daily rate histogram for 3rd Line Support in the UK

3rd Line Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support.

Contractor hourly rate trend for 3rd Line Support in the UK

3rd Line Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing 3rd Line Support over the 3 months to 23 June 2017.

Contractor hourly rate histogram for 3rd Line Support in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -57 172 £275 - 52
London -7 61 £300 +9.09% 11
South East -38 38 £325 +18.18% 11
South West -5 22 £275 -8.33% 4
Yorkshire +27 16 £275 +3.77% 4
North West +16 12 £220 -26.66% 5
West Yorkshire +25 11 £288 +4.54% 3
Hampshire +6 10 £350 +6.06%
City of London +2 10 £300 +15.94% 2
East of England -8 10 £200 -9.09% 7
Leeds +16 9 £288 -5.73% 3
Buckinghamshire -9 9 £288 +139.58% 3
West Midlands +14 7 £250 - 7
Milton Keynes -8 7 £350 +191.66% 1
Berkshire -14 7 £150 -45.45% 1
Scotland +30 6 £375 +25.00% 1
Manchester +4 6 £245 -18.33% 2
Birmingham +17 5 £300 -11.11% 1
Cambridgeshire +7 5 £200 -
Merseyside +4 5 £250 -21.56%
Liverpool +4 5 £250 -21.56%
Bracknell 0 5 £269 -
Wales 0 5 £330 +65.00%
Bristol -5 5 £325 +3.17% 2
Somerset -11 5 £200 -33.33%
Dorset - 5 £313 - 1
Glasgow +10 4 - - 1
Bath +8 4 £200 -30.43%
Cardiff +2 4 £310 +106.66%
Uxbridge -1 4 £245 -39.28%

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 June 2017, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support in the job title.

1 255 (73.91%) Windows
2 158 (45.80%) Active Directory
3 134 (38.84%) Windows Server
4 132 (38.26%) VMware
5 107 (31.01%) Microsoft
6 94 (27.25%) Windows Server 2012
7 90 (26.09%) Windows Server 2008
8 80 (23.19%) Office 365
9 77 (22.32%) Citrix
10 68 (19.71%) Cisco
10 68 (19.71%) SCCM
11 56 (16.23%) ITIL
12 54 (15.65%) MS Exchange
13 52 (15.07%) VMware Infrastructure
14 51 (14.78%) Windows 7
14 51 (14.78%) LAN
14 51 (14.78%) SQL
15 50 (14.49%) Hyper-V
16 49 (14.20%) PowerShell
16 49 (14.20%) Firewall
17 48 (13.91%) Windows Server 2003
17 48 (13.91%) Security Cleared
18 47 (13.62%) DNS
19 46 (13.33%) WAN
20 45 (13.04%) Microsoft Office
21 44 (12.75%) Windows 10
22 43 (12.46%) Migration
23 42 (12.17%) SQL Server
24 41 (11.88%) SAN
25 38 (11.01%) Finance

3rd Line Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (15.65%) MS Exchange
2 29 (8.41%) Exchange Server 2010
3 18 (5.22%) Exchange Server 2013
3 18 (5.22%) SharePoint
3 18 (5.22%) Skype for Business
4 14 (4.06%) IIS
5 10 (2.90%) IBM Notes
6 7 (2.03%) WebSphere
7 5 (1.45%) Exchange Server 2003
8 4 (1.16%) Blackberry Enterprise Server
8 4 (1.16%) Exchange Server 2007
8 4 (1.16%) GlassFish
9 3 (0.87%) BizTalk Server
9 3 (0.87%) IBM Domino
10 2 (0.58%) CMS
10 2 (0.58%) Live Communications Server
10 2 (0.58%) SAS
10 2 (0.58%) SharePoint 2010
10 2 (0.58%) Umbraco
10 2 (0.58%) WebLogic
Applications
1 45 (13.04%) Microsoft Office
2 3 (0.87%) MS Visio
3 2 (0.58%) InfoPath
4 1 (0.29%) Acrobat
Business Applications
1 10 (2.90%) SAP Oil and Gas
2 1 (0.29%) Dynamics CRM
2 1 (0.29%) Eikon
Cloud Services
1 80 (23.19%) Office 365
2 30 (8.70%) Microsoft Azure
3 11 (3.19%) Amazon AWS
4 4 (1.16%) SaaS
5 3 (0.87%) G Suite
6 2 (0.58%) Akamai
6 2 (0.58%) Cloud Computing
7 1 (0.29%) IaaS
7 1 (0.29%) iTunes
7 1 (0.29%) Mimecast
Communications & Networking
1 51 (14.78%) LAN
2 49 (14.20%) Firewall
3 47 (13.62%) DNS
4 46 (13.33%) WAN
5 41 (11.88%) SAN
6 37 (10.72%) DHCP
7 17 (4.93%) TCP/IP
8 13 (3.77%) VPN
8 13 (3.77%) Wireless
9 12 (3.48%) Skype
9 12 (3.48%) VLAN
10 11 (3.19%) 3G
11 9 (2.61%) GPRS
11 9 (2.61%) GSM
11 9 (2.61%) LTE
11 9 (2.61%) SGSN
11 9 (2.61%) Wi-Fi
12 8 (2.32%) VoIP
13 7 (2.03%) Network Security
14 6 (1.74%) NAS
Database & Business Intelligence
1 42 (12.17%) SQL Server
2 11 (3.19%) Oracle Database
3 8 (2.32%) SQL Server 2008
3 8 (2.32%) SQL Server 2012
4 3 (0.87%) MS Access
4 3 (0.87%) SQL Server 2005
4 3 (0.87%) SQL Server 2016
5 2 (0.58%) Geospatial Data
5 2 (0.58%) Oracle Database 10g
6 1 (0.29%) DB2
6 1 (0.29%) MySQL
6 1 (0.29%) Oracle Database 11g
Development Applications
1 5 (1.45%) Subversion
2 4 (1.16%) Ant
2 4 (1.16%) JIRA
3 3 (0.87%) Git (software)
3 3 (0.87%) Team Foundation Server
4 2 (0.58%) Jenkins
4 2 (0.58%) Visual Studio
5 1 (0.29%) Eclipse
5 1 (0.29%) GitLab
5 1 (0.29%) Mercurial
5 1 (0.29%) MSI
5 1 (0.29%) Wise Package Studio
General
1 38 (11.01%) Finance
2 12 (3.48%) Manufacturing
2 12 (3.48%) Marketing
3 11 (3.19%) Telecoms
4 10 (2.90%) Electronics
5 8 (2.32%) Retail
6 6 (1.74%) Banking
6 6 (1.74%) Front Office
7 4 (1.16%) Back Office
7 4 (1.16%) Legal
7 4 (1.16%) Military
8 2 (0.58%) Billing
8 2 (0.58%) Local Government
9 1 (0.29%) Advertising
9 1 (0.29%) Games
9 1 (0.29%) Law
9 1 (0.29%) Online Betting
9 1 (0.29%) Pharmaceutical
9 1 (0.29%) Publishing
9 1 (0.29%) Retail Banking
Libraries, Frameworks & Software Standards
1 10 (2.90%) HTML
2 6 (1.74%) .NET
3 4 (1.16%) ASP.NET
3 4 (1.16%) Web Services
4 3 (0.87%) RESTful
4 3 (0.87%) SOAP
4 3 (0.87%) Software Packaging
4 3 (0.87%) XML
4 3 (0.87%) XSLT
5 2 (0.58%) ASP.NET MVC
5 2 (0.58%) ASP.NET MVC 4
5 2 (0.58%) ASP.NET Web Forms
5 2 (0.58%) Hibernate
5 2 (0.58%) Java EE
5 2 (0.58%) JAX-RS
5 2 (0.58%) JSF
5 2 (0.58%) Middleware
5 2 (0.58%) Oracle Fusion
5 2 (0.58%) REST
6 1 (0.29%) ASP.NET Web API
Miscellaneous
1 22 (6.38%) Data Centre
2 14 (4.06%) Analytical Skills
3 13 (3.77%) Clustering
4 8 (2.32%) Blackberry
4 8 (2.32%) EMC VNX
4 8 (2.32%) Replication
5 7 (2.03%) Fat Client
5 7 (2.03%) Thin Client
6 6 (1.74%) Driving Licence
6 6 (1.74%) Smartphone
7 5 (1.45%) Client/Server
7 5 (1.45%) VxBlock/Vblock
8 4 (1.16%) iPhone
8 4 (1.16%) User Experience
9 3 (0.87%) FMCG
9 3 (0.87%) Greenfield Project
9 3 (0.87%) IBM Mainframe
9 3 (0.87%) iPad
9 3 (0.87%) Video Conferencing
9 3 (0.87%) Virtual Team
Operating Systems
1 255 (73.91%) Windows
2 134 (38.84%) Windows Server
3 94 (27.25%) Windows Server 2012
4 90 (26.09%) Windows Server 2008
5 51 (14.78%) Windows 7
6 48 (13.91%) Windows Server 2003
7 44 (12.75%) Windows 10
8 26 (7.54%) Linux
9 22 (6.38%) Unix
10 13 (3.77%) Windows 8
11 12 (3.48%) Apple iOS
12 11 (3.19%) Android
12 11 (3.19%) Mac OS X
13 9 (2.61%) Windows Phone
14 8 (2.32%) Red Hat Enterprise Linux
15 7 (2.03%) Windows XP
16 6 (1.74%) AIX
17 4 (1.16%) CentOS
18 3 (0.87%) Mac OS
18 3 (0.87%) Windows 2000 Server
Processes & Methodologies
1 56 (16.23%) ITIL
2 43 (12.46%) Migration
3 24 (6.96%) Change Management
4 17 (4.93%) Virtual Environments
5 16 (4.64%) ITIL V3
6 15 (4.35%) Service Delivery
7 14 (4.06%) Problem Management
8 13 (3.77%) Service Management
9 11 (3.19%) Incident Management
10 10 (2.90%) Business Intelligence
10 10 (2.90%) Digital Marketing
10 10 (2.90%) Programme Management
11 9 (2.61%) Patch Management
11 9 (2.61%) Project Management
11 9 (2.61%) Server Building
12 8 (2.32%) ITSM
13 7 (2.03%) Agile Software Development
13 7 (2.03%) Application Packaging
13 7 (2.03%) Disaster Recovery
13 7 (2.03%) Stakeholder Management
Programming Languages
1 51 (14.78%) SQL
2 49 (14.20%) PowerShell
3 15 (4.35%) Java
4 11 (3.19%) VB
5 10 (2.90%) PHP
6 6 (1.74%) C#
6 6 (1.74%) VBScript
7 5 (1.45%) C
8 4 (1.16%) Perl
9 3 (0.87%) Bash Shell
9 3 (0.87%) T-SQL
10 1 (0.29%) Python
10 1 (0.29%) Shell Script
Qualifications
1 48 (13.91%) Security Cleared
2 37 (10.72%) SC Cleared
3 31 (8.99%) Microsoft Certification
4 22 (6.38%) Cisco Certification
5 19 (5.51%) CCNA
6 16 (4.64%) DV Cleared
6 16 (4.64%) MCSE
7 14 (4.06%) MCP
8 13 (3.77%) MCSA
8 13 (3.77%) VMware Certified Professional (VCP)
9 9 (2.61%) CCNP
9 9 (2.61%) Degree
10 6 (1.74%) MCITP
11 5 (1.45%) Citrix Certification
12 4 (1.16%) DBS Check
13 3 (0.87%) BPSS Clearance
13 3 (0.87%) CCA
13 3 (0.87%) ITIL Certification
13 3 (0.87%) MCDBA
13 3 (0.87%) Network+ Certification
Quality Assurance & Compliance
1 13 (3.77%) SLA
2 3 (0.87%) QA
3 2 (0.58%) Disclosure Scotland
4 1 (0.29%) Cyber Essentials
4 1 (0.29%) Dodd-Frank
4 1 (0.29%) GxP
4 1 (0.29%) ISO/IEC 27001
4 1 (0.29%) PMO
System Software
1 158 (45.80%) Active Directory
2 52 (15.07%) VMware Infrastructure
3 50 (14.49%) Hyper-V
4 27 (7.83%) XenApp
5 23 (6.67%) vSphere
6 15 (4.35%) VMware ESXi
7 12 (3.48%) XenDesktop
8 9 (2.61%) Virtual Servers
8 9 (2.61%) VMware Server
9 7 (2.03%) Microsoft App-V
9 7 (2.03%) VMware Workstation
10 6 (1.74%) BitLocker
10 6 (1.74%) Virtual Desktop
10 6 (1.74%) Virtual Machines
11 5 (1.45%) Microsoft Virtual Server
12 4 (1.16%) vCloud
12 4 (1.16%) XenServer
13 3 (0.87%) Terminal Services
13 3 (0.87%) Xen
14 2 (0.58%) ISA Server
Systems Management
1 68 (19.71%) SCCM
2 14 (4.06%) WSUS
3 12 (3.48%) AirWatch
4 11 (3.19%) SCOM
5 7 (2.03%) Backup Exec
5 7 (2.03%) McAfee ePO
6 6 (1.74%) NetBackup
6 6 (1.74%) OVSD
7 5 (1.45%) SCOrch
7 5 (1.45%) Tivoli
7 5 (1.45%) vCenter Server
8 4 (1.16%) Cisco Prime
8 4 (1.16%) SCSM
9 3 (0.87%) BMC PATROL
9 3 (0.87%) Microsoft Data Protection Manager
9 3 (0.87%) Netcool
9 3 (0.87%) OpenView Configuration Management
9 3 (0.87%) Tivoli NetView
9 3 (0.87%) Unicenter
9 3 (0.87%) XenMobile
Vendors
1 132 (38.26%) VMware
2 107 (31.01%) Microsoft
3 77 (22.32%) Citrix
4 68 (19.71%) Cisco
5 37 (10.72%) HP
6 21 (6.09%) Oracle
7 18 (5.22%) EMC
8 15 (4.35%) IBM
9 14 (4.06%) Juniper
9 14 (4.06%) NetApp
10 12 (3.48%) Dell
11 10 (2.90%) Lotus
11 10 (2.90%) MobileIron
11 10 (2.90%) SAP
11 10 (2.90%) Veeam
12 8 (2.32%) McAfee
13 7 (2.03%) Red Hat
13 7 (2.03%) Sophos
14 6 (1.74%) Apple
15 5 (1.45%) CheckPoint
Stafford, Staffordshire
Modis International
Rate: £200 - £220 per day
Posted: 3 days ago
Harrogate, North Yorkshire
Senitor Associates
Rate: £12 - £17 per hour
Posted: 3 days ago
London
Maclean Moore Consulting
Rate: Unspecified
Posted: 4 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: £25 per hour
Posted: 3 days ago
London
People Source Consulting
Rate: £400 - £500 per day
Posted: 8 days ago
Leeds
People Source Consulting
Rate: £400 - £550 per day
Posted: 14 days ago