3rd Line Support Jobs in the UK excluding London

Third Line Support
UK > UK excluding London

The median Third Line Support salary in the UK excluding London is £42,500 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 441 413 569
Rank change year-on-year -28 +156 +53
Permanent jobs requiring a 3rd Line Support 139 401 181
As % of all permanent jobs advertised in the UK excluding London 0.35% 0.54% 0.32%
As % of the Job Titles category 0.39% 0.56% 0.35%
Number of salaries quoted 134 373 171
10th Percentile £36,250 £31,250 £32,500
25th Percentile £37,500 £32,500 £35,400
Median annual salary (50th Percentile) £42,500 £38,500 £40,000
Median % change year-on-year +10.39% -3.75% -
75th Percentile £50,000 £43,750 £46,250
90th Percentile £52,500 £52,500 £53,750
UK median annual salary £45,000 £40,000 £41,000
% change year-on-year +12.50% -2.44% -0.91%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,806 71,101 51,023
% of permanent jobs with a recognized job title 90.22% 94.94% 89.01%
Number of salaries quoted 18,138 50,103 29,550
10th Percentile £26,250 £26,750 £29,750
25th Percentile £36,750 £35,000 £38,750
Median annual salary (50th Percentile) £51,000 £50,000 £53,500
Median % change year-on-year +2.00% -6.54% +6.49%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

3rd Line Support
Job Vacancy Trend in the UK excluding London

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 3rd Line Support in the UK excluding London

3rd Line Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 3rd Line Support in the UK excluding London.

Salary trend for 3rd Line Support in the UK excluding London

3rd Line Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing 3rd Line Support in the UK excluding London over the 6 months to 31 May 2025.

Salary histogram for 3rd Line Support in the UK excluding London

3rd Line Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the UK excluding London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +50 51 £50,000 +25.00% 14
South East -42 35 £42,500 +13.33% 14
West Midlands +40 30 £42,500 +13.33% 5
East Midlands +44 21 £50,000 +8.11% 9
North of England -22 20 £42,500 +14.86% 14
South West +88 16 £40,000 -5.88% 7
East of England +38 15 £45,000 +5.88% 10
North West +1 14 £42,500 +13.33% 9
Yorkshire +27 5 £42,500 +6.25% 5
Northern Ireland - 2 £52,500 -
North East +20 1 £40,000 +23.08%
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 31 May 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 3rd Line Support in the job title.

1 93 (66.91%) Windows
2 85 (61.15%) Microsoft 365
3 83 (59.71%) Microsoft
4 82 (58.99%) Azure
5 78 (56.12%) Active Directory
6 76 (54.68%) Firewall
7 65 (46.76%) Windows Server
8 58 (41.73%) Microsoft Exchange
9 52 (37.41%) Microsoft Intune
10 46 (33.09%) Social Skills
10 46 (33.09%) Cisco
11 44 (31.65%) VMware
12 43 (30.94%) Problem-Solving
12 43 (30.94%) PowerShell
13 41 (29.50%) WAN
14 39 (28.06%) DNS
15 37 (26.62%) LAN
15 37 (26.62%) VMware Infrastructure
16 36 (25.90%) ITIL
17 33 (23.74%) Meraki
18 31 (22.30%) DHCP
19 27 (19.42%) VLAN
20 26 (18.71%) Hyper-V
21 23 (16.55%) SharePoint
22 22 (15.83%) Citrix
22 22 (15.83%) Windows Server 2016
23 21 (15.11%) Windows Server 2019
23 21 (15.11%) VoIP
24 20 (14.39%) Linux
24 20 (14.39%) VPN

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (41.73%) Microsoft Exchange
2 23 (16.55%) SharePoint
3 16 (11.51%) IIS
4 6 (4.32%) Exchange Server 2013
5 1 (0.72%) Office Communications Server
5 1 (0.72%) SharePoint 2010
5 1 (0.72%) Skype for Business
Applications
1 7 (5.04%) Microsoft Office
Cloud Services
1 85 (61.15%) Microsoft 365
2 82 (58.99%) Azure
3 16 (11.51%) AWS
4 11 (7.91%) OneDrive
5 9 (6.47%) Entra ID
6 6 (4.32%) Azure Storage
7 2 (1.44%) Mimecast
Communications & Networking
1 76 (54.68%) Firewall
2 41 (29.50%) WAN
3 39 (28.06%) DNS
4 37 (26.62%) LAN
5 31 (22.30%) DHCP
6 27 (19.42%) VLAN
7 21 (15.11%) VoIP
8 20 (14.39%) VPN
9 18 (12.95%) SAN
10 17 (12.23%) Wi-Fi
11 15 (10.79%) Remote Desktop
11 15 (10.79%) TCP/IP
12 13 (9.35%) SD-WAN
13 10 (7.19%) ADSL
13 10 (7.19%) Internet
14 7 (5.04%) Cisco Firepower
15 6 (4.32%) Wireless
15 6 (4.32%) Wireless Security
16 3 (2.16%) iSCSI
17 2 (1.44%) IPsec
Database & Business Intelligence
1 11 (7.91%) Amazon RDS
2 6 (4.32%) SQL Server
Development Applications
1 2 (1.44%) JIRA
General
1 46 (33.09%) Social Skills
2 12 (8.63%) Manufacturing
3 11 (7.91%) Analytical Skills
4 8 (5.76%) Aerospace
4 8 (5.76%) Automotive
5 6 (4.32%) Telecoms
6 3 (2.16%) Billing
6 3 (2.16%) Electronics
7 2 (1.44%) Inclusion and Diversity
8 1 (0.72%) Advertising
8 1 (0.72%) Banking
8 1 (0.72%) Documentation Skills
8 1 (0.72%) Finance
8 1 (0.72%) Games
8 1 (0.72%) Legal
8 1 (0.72%) Organisational Skills
8 1 (0.72%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.44%) Software Packaging
2 1 (0.72%) FreeSWITCH
2 1 (0.72%) Node.js
Miscellaneous
1 14 (10.07%) Onboarding
2 6 (4.32%) Driving Licence
2 6 (4.32%) Replication
2 6 (4.32%) Video Conferencing
3 3 (2.16%) FMCG
3 3 (2.16%) IoT
3 3 (2.16%) Operational Technology
3 3 (2.16%) Renewable Energy
4 2 (1.44%) PKI
4 2 (1.44%) Self-Motivation
5 1 (0.72%) Clustering
5 1 (0.72%) Data Centre
5 1 (0.72%) Hybrid Cloud
5 1 (0.72%) Smartphone
5 1 (0.72%) Team-Oriented Environment
Operating Systems
1 93 (66.91%) Windows
2 65 (46.76%) Windows Server
3 22 (15.83%) Windows Server 2016
4 21 (15.11%) Windows Server 2019
5 20 (14.39%) Linux
6 7 (5.04%) VMS
6 7 (5.04%) Windows 10
7 2 (1.44%) Windows Server 2012
8 1 (0.72%) Android
8 1 (0.72%) Apple iOS
8 1 (0.72%) Mac OS
Processes & Methodologies
1 43 (30.94%) Problem-Solving
2 36 (25.90%) ITIL
3 17 (12.23%) Cybersecurity
3 17 (12.23%) Infrastructure Management
4 16 (11.51%) Mentoring
5 15 (10.79%) Customer Service
5 15 (10.79%) Server Building
6 14 (10.07%) Data Security
6 14 (10.07%) Network Design
7 13 (9.35%) Disaster Recovery
8 12 (8.63%) Presales
9 10 (7.19%) Change Management
10 9 (6.47%) Continuous Improvement
11 8 (5.76%) Infrastructure Engineering
11 8 (5.76%) Migration
11 8 (5.76%) Storage Management
12 7 (5.04%) Business Continuity
12 7 (5.04%) Zero Trust
13 6 (4.32%) Network Virtualisation
13 6 (4.32%) Proactive Monitoring
Programming Languages
1 43 (30.94%) PowerShell
2 13 (9.35%) SQL
Qualifications
1 12 (8.63%) Cisco Certification
2 8 (5.76%) CCNP
3 7 (5.04%) A+ Certification
3 7 (5.04%) CCIE
3 7 (5.04%) Microsoft Certification
4 6 (4.32%) DBS Check
5 5 (3.60%) Network+ Certification
6 4 (2.88%) Degree
7 3 (2.16%) CCNA
7 3 (2.16%) Computer Science Degree
7 3 (2.16%) SC Cleared
7 3 (2.16%) Security Cleared
8 2 (1.44%) DV Cleared
9 1 (0.72%) Azure Certification
Quality Assurance & Compliance
1 8 (5.76%) Cyber Essentials
2 5 (3.60%) Cyber Essentials PLUS
2 5 (3.60%) ISO/IEC 27001
3 1 (0.72%) SLA
System Software
1 78 (56.12%) Active Directory
2 37 (26.62%) VMware Infrastructure
3 26 (18.71%) Hyper-V
4 14 (10.07%) XenApp
5 11 (7.91%) Terminal Services
6 6 (4.32%) vSphere
7 3 (2.16%) Virtual Desktop
8 1 (0.72%) ISA Server
8 1 (0.72%) Microsoft Virtual Server
8 1 (0.72%) Virtual Servers
8 1 (0.72%) VMware ESXi
Systems Management
1 52 (37.41%) Microsoft Intune
2 12 (8.63%) SCCM
3 5 (3.60%) Backup Exec
4 4 (2.88%) Autotask
5 2 (1.44%) Proxmox
6 1 (0.72%) FortiGate
6 1 (0.72%) Grafana
6 1 (0.72%) Prometheus
Vendors
1 83 (59.71%) Microsoft
2 46 (33.09%) Cisco
3 44 (31.65%) VMware
4 33 (23.74%) Meraki
5 22 (15.83%) Citrix
6 16 (11.51%) HP
7 15 (10.79%) Aruba
8 14 (10.07%) CheckPoint
8 14 (10.07%) SonicWALL
9 13 (9.35%) Fortinet
10 7 (5.04%) Palo Alto
11 6 (4.32%) Dell
11 6 (4.32%) NetApp
12 5 (3.60%) arcserve
12 5 (3.60%) Okta
12 5 (3.60%) Sage
12 5 (3.60%) Veeam
13 3 (2.16%) Datto
14 2 (1.44%) Oracle
14 2 (1.44%) Sophos