Period
to 17 November 2017

The following table provides summary statistics for contract job vacancies with a requirement for Customer Intelligence skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Intelligence over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Intelligence
UK
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 875 883 885
Rank change year-on-year +8 +2 +1
Contract jobs citing Customer Intelligence 3 11 8
As % of all contract IT jobs advertised in the UK 0.003% 0.010% 0.007%
As % of the Processes & Methodologies category 0.003% 0.012% 0.009%
Number of daily rates quoted 1 9 5
UK median daily rate £650 £425 £575
Median daily rate % change year-on-year +52.94% -26.09% +35.29%
10th Percentile £625 £216 £342
90th Percentile £675 £558 £633
UK excluding London median daily rate £650 £300 £575
% change year-on-year +116.67% -47.83% +35.29%
Number of hourly rates quoted 0 0 0
UK median hourly rate - - -
UK excluding London median hourly rate - - -

Customer Intelligence is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 86890 88941 94016
As % of all contract IT jobs advertised in the UK 84.52% 83.93% 81.79%
Number of daily rates quoted 57867 58786 60918
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £281 £263 £263
90th Percentile £626 £600 £600
UK excluding London median daily rate £400 £400 £385
% change year-on-year - +3.90% +2.67%
Number of hourly rates quoted 2052 2351 2749
UK median hourly rate £23.75 £24.00 £22.50
Median hourly rate % change year-on-year -1.04% +6.67% +18.42%
10th Percentile £11.43 £11.25 £11.50
90th Percentile £49.75 £48.75 £47.71
UK excluding London median hourly rate £24.02 £24.37 £23.35
% change year-on-year -1.42% +4.35% +16.75%

Customer Intelligence
Job Vacancy Trend

Job postings citing Customer Intelligence as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Intelligence in the UK

Customer Intelligence
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Intelligence.

Contractor daily rate trend for Customer Intelligence in the UK

Customer Intelligence
Top 4 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Intelligence within the UK over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 3 £650 +52.94% 1
UK excluding London +29 2 £650 +116.67%
South East - 2 £650 -
London -11 1 - - 1

For the 6 months to 17 November 2017, IT contractor jobs citing Customer Intelligence also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Customer Intelligence.

1 2 (66.67%) Management Information System
1 2 (66.67%) Aerospace
1 2 (66.67%) Military
1 2 (66.67%) Security Cleared
1 2 (66.67%) Business Forecasting
1 2 (66.67%) Creative Thinking
1 2 (66.67%) Strategic Thinking
1 2 (66.67%) Innovative Thinking
1 2 (66.67%) Business Development
1 2 (66.67%) Degree
2 1 (33.33%) SC Cleared
2 1 (33.33%) FMCG
2 1 (33.33%) Marketing
2 1 (33.33%) Advertising
2 1 (33.33%) Electronics
2 1 (33.33%) Telecoms
2 1 (33.33%) Finance

Customer Intelligence
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 2 (66.67%) Aerospace
1 2 (66.67%) Military
2 1 (33.33%) Advertising
2 1 (33.33%) Electronics
2 1 (33.33%) Finance
2 1 (33.33%) Marketing
2 1 (33.33%) Telecoms
Job Titles
1 2 (66.67%) Business Development Manager
1 2 (66.67%) Business Manager
1 2 (66.67%) Development Manager
2 1 (33.33%) Campaign Manager
2 1 (33.33%) Senior Campaign Manager
2 1 (33.33%) Senior Manager
Miscellaneous
1 2 (66.67%) Management Information System
2 1 (33.33%) FMCG
Processes & Methodologies
1 2 (66.67%) Business Development
1 2 (66.67%) Business Forecasting
1 2 (66.67%) Creative Thinking
1 2 (66.67%) Innovative Thinking
1 2 (66.67%) Strategic Thinking
Qualifications
1 2 (66.67%) Degree
1 2 (66.67%) Security Cleared
2 1 (33.33%) SC Cleared