ICT Support Contracts

ICT Support
UK

As of 1 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median ICT Support daily rate in the UK.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 510 565 702
Rank change year-on-year +55 +137 +133
Contract jobs requiring an ICT Support 10 17 16
As % of all contract jobs advertised in the UK 0.034% 0.039% 0.027%
As % of the Job Titles category 0.037% 0.042% 0.028%
Number of daily rates quoted 0 13 12
10th Percentile - £169 £151
25th Percentile - £185 £162
Median daily rate (50th Percentile) - £201 £190
Median % change year-on-year - +5.79% +10.14%
75th Percentile - £210 £196
90th Percentile - £219 £275
UK excluding London median daily rate - £190 £183
% change year-on-year - +4.11% +5.80%
Number of hourly rates quoted 7 4 1
10th Percentile £15.76 - -
25th Percentile £16.63 £13.86 £13.75
Median hourly rate £18.00 £14.79 £14.00
Median % change year-on-year +21.70% +5.64% -
75th Percentile £20.24 £15.95 £14.25
90th Percentile £20.94 £16.36 -
UK excluding London median hourly rate £18.00 £14.79 £14.00
% change year-on-year +21.70% +5.64% -

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,084 40,415 56,464
% of contract IT jobs with a recognized job title 92.52% 92.78% 94.61%
Number of daily rates quoted 17,692 26,309 39,470
10th Percentile £300 £275 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £492 £500
% change year-on-year -3.46% -1.60% +5.26%
Number of hourly rates quoted 1,035 2,664 1,570
10th Percentile £14.07 £12.86 £14.29
25th Percentile £18.50 £16.30 £19.50
Median hourly rate £29.00 £36.42 £45.00
Median % change year-on-year -20.37% -19.07% +91.49%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.55 £42.50
% change year-on-year -29.20% -6.94% +117.95%

ICT Support
Job Vacancy Trend

Job postings that featured ICT Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ICT Support in the UK

ICT Support
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ICT Support.

Daily rate trend for ICT Support in the UK

ICT Support
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ICT Support.

Hourly rate trend for ICT Support in the UK

ICT Support
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ICT Support within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +51 10 - - 5
UK excluding London +67 9 - - 5
Midlands +29 8 - - 2
West Midlands - 8 - - 1
Work from Home +38 1 - - 1
London +28 1 - -
South East - 1 - -

ICT Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, ICT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring ICT Support in the job title.

1 9 (90.00%) SharePoint
1 9 (90.00%) Microsoft 365
2 4 (40.00%) ShareGate
2 4 (40.00%) PowerShell
2 4 (40.00%) Migration
3 3 (30.00%) Local Government
4 2 (20.00%) Problem-Solving
4 2 (20.00%) Microsoft
4 2 (20.00%) EDRMS
4 2 (20.00%) Continuous Improvement
4 2 (20.00%) Disaster Recovery
4 2 (20.00%) Network Security
5 1 (10.00%) Windows
5 1 (10.00%) Management Information System
5 1 (10.00%) Change Control
5 1 (10.00%) Office Automation
5 1 (10.00%) DBS Check
5 1 (10.00%) Virtual Team
5 1 (10.00%) Customer Requirements
5 1 (10.00%) Proactive Monitoring
5 1 (10.00%) Configuration Management
5 1 (10.00%) Service Delivery
5 1 (10.00%) Change Management
5 1 (10.00%) Active Directory
5 1 (10.00%) SLA
5 1 (10.00%) Statistics
5 1 (10.00%) Degree
5 1 (10.00%) Mathematics
5 1 (10.00%) Problem Management
5 1 (10.00%) Information Security

ICT Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (90.00%) SharePoint
Cloud Services
1 9 (90.00%) Microsoft 365
2 4 (40.00%) ShareGate
3 1 (10.00%) OneDrive
Communications & Networking
1 2 (20.00%) Network Security
Database & Business Intelligence
1 2 (20.00%) EDRMS
General
1 3 (30.00%) Local Government
2 1 (10.00%) Public Sector
Miscellaneous
1 1 (10.00%) Management Information System
1 1 (10.00%) Virtual Team
Operating Systems
1 1 (10.00%) Windows
Processes & Methodologies
1 4 (40.00%) Migration
2 2 (20.00%) Continuous Improvement
2 2 (20.00%) Disaster Recovery
2 2 (20.00%) Problem-Solving
3 1 (10.00%) Asset Management
3 1 (10.00%) Change Control
3 1 (10.00%) Change Management
3 1 (10.00%) Configuration Management
3 1 (10.00%) Customer Requirements
3 1 (10.00%) Data Management
3 1 (10.00%) Information Security
3 1 (10.00%) Knowledge Transfer
3 1 (10.00%) Mathematics
3 1 (10.00%) Mentoring
3 1 (10.00%) Office Automation
3 1 (10.00%) Proactive Monitoring
3 1 (10.00%) Problem Management
3 1 (10.00%) Service Delivery
3 1 (10.00%) Statistics
Programming Languages
1 4 (40.00%) PowerShell
Qualifications
1 1 (10.00%) DBS Check
1 1 (10.00%) Degree
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 1 (10.00%) Active Directory
Vendors
1 2 (20.00%) Microsoft