ICT Support Job Trends
ICT Support
UK
The median ICT Support salary in the UK is £31,799 per year, according to job vacancies posted during the 6 months leading to 20 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 20 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 785 | 633 | 732 |
| Rank change year-on-year | -152 | +99 | +1 |
| Permanent jobs requiring an ICT Support | 32 | 28 | 18 |
| As % of all permanent jobs in the UK | 0.027% | 0.057% | 0.026% |
| As % of the Job Titles category | 0.029% | 0.064% | 0.027% |
| Number of salaries quoted | 24 | 25 | 4 |
| 10th Percentile | £22,000 | - | £32,250 |
| 25th Percentile | £24,250 | £24,000 | £35,625 |
| Median annual salary (50th Percentile) | £31,799 | £29,500 | £42,584 |
| Median % change year-on-year | +7.79% | -30.73% | +5.15% |
| 75th Percentile | £40,000 | £33,750 | £46,024 |
| 90th Percentile | £50,000 | - | - |
| UK excluding London median annual salary | £31,799 | £29,500 | £45,169 |
| % change year-on-year | +7.79% | -34.69% | +30.38% |
All Permanent IT Job Roles
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| 6 months to 20 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies in the UK with a recognized job title | 110,883 | 43,839 | 65,925 |
| % of permanent jobs with a recognized job title | 92.32% | 89.78% | 95.36% |
| Number of salaries quoted | 74,898 | 25,844 | 37,668 |
| 10th Percentile | £30,450 | £28,000 | £31,250 |
| 25th Percentile | £41,250 | £35,000 | £41,254 |
| Median annual salary (50th Percentile) | £59,000 | £52,500 | £56,000 |
| Median % change year-on-year | +12.38% | -6.25% | -6.67% |
| 75th Percentile | £76,250 | £73,750 | £75,000 |
| 90th Percentile | £98,750 | £93,750 | £95,000 |
| UK excluding London median annual salary | £55,000 | £45,000 | £50,000 |
| % change year-on-year | +22.22% | -10.00% | -4.76% |
ICT Support Job Vacancy Trend
Historical trend showing the proportion of permanent IT job postings featuring 'ICT Support' in the job title relative to all permanent IT jobs advertised.
ICT Support Salary Trend
Salary distribution trend for ICT Support job vacancies in the UK.
ICT Support Salary Histogram
Salary distribution for jobs citing ICT Support over the 6 months to 20 October 2026.
ICT Support Top 11 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support within the UK over the 6 months to 20 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | -118 | 30 | £31,799 | +7.79% | 12 |
| England | -147 | 20 | £24,250 | -17.80% | 14 |
| Wales | - | 12 | £40,000 | - | |
| Work from Home | -57 | 10 | £40,000 | +23.08% | 2 |
| South East | -43 | 8 | £22,000 | -25.42% | 4 |
| East of England | - | 6 | - | - | 1 |
| Midlands | -61 | 3 | £31,799 | -2.16% | 3 |
| East Midlands | - | 3 | £31,799 | - | 1 |
| London | -83 | 2 | - | - | 3 |
| North of England | -81 | 1 | £35,000 | +45.83% | 4 |
| North West | - | 1 | £35,000 | - | 3 |
ICT Support Skill Set Top 30 Co-Occurring Skills & Capabilities
For the 6 months to 20 October 2026, ICT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring ICT Support in the job title.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft 365 | 31.3% | 10 |
| 1 | Windows | 31.3% | 10 |
| 3 | Microsoft | 28.1% | 9 |
| 4 | Cybersecurity | 21.9% | 7 |
| 4 | Problem-Solving | 21.9% | 7 |
| 6 | SharePoint | 18.8% | 6 |
| 7 | Budgeting | 15.6% | 5 |
| 7 | Firewall | 15.6% | 5 |
| 7 | Incident Response | 15.6% | 5 |
| 7 | Linux | 15.6% | 5 |
| 7 | Patch Management | 15.6% | 5 |
| 7 | Security Operations | 15.6% | 5 |
| 7 | SIEM | 15.6% | 5 |
| 7 | TCP/IP | 15.6% | 5 |
| 7 | Telehealth | 15.6% | 5 |
| 16 | Active Directory | 12.5% | 4 |
| 16 | Continuous Improvement | 12.5% | 4 |
| 16 | Customer Service | 12.5% | 4 |
| 16 | Data Protection | 12.5% | 4 |
| 16 | Entra ID | 12.5% | 4 |
| 16 | Infrastructure Engineering | 12.5% | 4 |
| 16 | Mathematics | 12.5% | 4 |
| 16 | Power Automate | 12.5% | 4 |
| 16 | Power Platform | 12.5% | 4 |
| 16 | PowerApps | 12.5% | 4 |
| 16 | Time Management | 12.5% | 4 |
| 27 | Cisco | 9.4% | 3 |
| 27 | Cisco IOS | 9.4% | 3 |
| 27 | Computer Science | 9.4% | 3 |
| 27 | CRM | 9.4% | 3 |
ICT Support Skill Set Co-Occurring Skills & Capabilities by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | ICT Support Technician | 62.5% | 20 |
| 2 | ICT Assistant | 18.8% | 6 |
| 2 | Security Technician | 18.8% | 6 |
| 2 | Support Assistant | 18.8% | 6 |
| 5 | ICT Support Officer | 12.5% | 4 |
| 6 | ICT Support Analyst | 6.3% | 2 |
| 7 | 2nd Line Support Analyst | 3.1% | 1 |
| 7 | Senior Support Analyst | 3.1% | 1 |