ICT Support
UK

The median ICT Support salary in the UK is £40,000 per year, according to job vacancies posted during the 6 months leading to 1 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Sep 2026
Same period 2025 Same period 2024
Rank 764 649 788
Rank change year-on-year -115 +139 -23
Permanent jobs requiring an ICT Support 34 30 24
As % of all permanent jobs in the UK 0.031% 0.060% 0.029%
As % of the Job Titles category 0.033% 0.067% 0.031%
Number of salaries quoted 26 29 13
10th Percentile £22,000 - £25,243
25th Percentile £25,000 £24,000 £26,000
Median annual salary (50th Percentile) £40,000 £32,500 £36,500
Median % change year-on-year +23.08% -10.96% -27.00%
75th Percentile £44,753 £33,750 £38,250
90th Percentile £50,000 - £45,319
UK excluding London median annual salary £40,000 £32,500 £33,250
% change year-on-year +23.08% -2.26% +8.13%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 103,099 44,902 77,500
% of permanent jobs with a recognized job title 93.84% 89.81% 95.18%
Number of salaries quoted 70,871 26,693 49,456
10th Percentile £30,000 £28,250 £30,000
25th Percentile £40,000 £36,250 £40,000
Median annual salary (50th Percentile) £57,500 £55,000 £55,000
Median % change year-on-year +4.55% - -8.33%
75th Percentile £75,000 £74,000 £72,500
90th Percentile £97,500 £95,000 £91,250
UK excluding London median annual salary £55,000 £47,500 £50,000
% change year-on-year +15.79% -5.00% -4.76%

ICT Support
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'ICT Support' in the job title relative to all permanent IT jobs advertised.

ICT Support job vacancy trend in the UK

ICT Support
Salary Trend

Salary distribution trend for ICT Support job vacancies in the UK.

Salary distribution trend for ICT Support job vacancies in the UK

ICT Support
Salary Histogram

Salary distribution for jobs citing ICT Support over the 6 months to 1 September 2026.

Salary histogram for ICT Support in the UK

ICT Support
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support within the UK over the 6 months to 1 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -96 32 £40,000 +23.08% 10
England -124 21 £26,500 -18.46% 8
Wales - 13 £40,000 -
Work from Home -28 11 £40,000 +23.08% 1
South East -32 10 £22,000 -25.42% 1
East of England -14 7 £40,000 +42.86% 2
London -49 2 - - 1
Midlands -56 2 £45,000 +38.46% 1
East Midlands - 2 £45,000 -

ICT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 1 September 2026, ICT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring ICT Support in the job title.

1 13 (38.24%) Windows
2 10 (29.41%) Microsoft 365
3 8 (23.53%) Microsoft
4 7 (20.59%) Cybersecurity
5 6 (17.65%) Active Directory
5 6 (17.65%) TCP/IP
6 5 (14.71%) Budgeting
6 5 (14.71%) Firewall
6 5 (14.71%) Incident Response
6 5 (14.71%) Linux
6 5 (14.71%) Patch Management
6 5 (14.71%) Security Operations
6 5 (14.71%) SIEM
6 5 (14.71%) Telehealth
7 4 (11.76%) Customer Service
7 4 (11.76%) Data Protection
7 4 (11.76%) Infrastructure Engineering
7 4 (11.76%) Mathematics
7 4 (11.76%) Problem-Solving
7 4 (11.76%) Service Delivery
7 4 (11.76%) Time Management
7 4 (11.76%) Windows 10
7 4 (11.76%) Windows Server
8 3 (8.82%) Cisco
8 3 (8.82%) Cisco IOS
8 3 (8.82%) CRM
8 3 (8.82%) Ethernet
8 3 (8.82%) Inventory Management
8 3 (8.82%) ITIL
8 3 (8.82%) Meraki

ICT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (8.82%) SharePoint
Applications
1 1 (2.94%) Microsoft Office
Cloud Services
1 10 (29.41%) Microsoft 365
2 3 (8.82%) Microsoft Copilot
2 3 (8.82%) Microsoft Purview
2 3 (8.82%) Mimecast
3 2 (5.88%) Azure
3 2 (5.88%) Entra ID
4 1 (2.94%) AWS
4 1 (2.94%) Power Automate
4 1 (2.94%) Power Platform
4 1 (2.94%) PowerApps
Communications & Networking
1 6 (17.65%) TCP/IP
2 5 (14.71%) Firewall
3 3 (8.82%) Cisco IOS
3 3 (8.82%) Ethernet
3 3 (8.82%) Wi-Fi
4 1 (2.94%) DHCP
4 1 (2.94%) DNS
4 1 (2.94%) VPN
4 1 (2.94%) WAN
4 1 (2.94%) Wireless
General
1 6 (17.65%) Finance
1 6 (17.65%) Social Skills
2 5 (14.71%) Retail
3 3 (8.82%) Analytical Skills
3 3 (8.82%) Local Government
4 2 (5.88%) Organisational Skills
5 1 (2.94%) Agriculture
5 1 (2.94%) Legal
Miscellaneous
1 5 (14.71%) Cyber Threat
1 5 (14.71%) Linux Command Line
2 4 (11.76%) Self-Motivation
3 3 (8.82%) Management Information System
3 3 (8.82%) Video Conferencing
4 2 (5.88%) Driving Licence
4 2 (5.88%) Onboarding
Operating Systems
1 13 (38.24%) Windows
2 5 (14.71%) Linux
3 4 (11.76%) Windows 10
3 4 (11.76%) Windows Server
4 3 (8.82%) Windows Server 2012
Processes & Methodologies
1 7 (20.59%) Cybersecurity
2 5 (14.71%) Budgeting
2 5 (14.71%) Incident Response
2 5 (14.71%) Patch Management
2 5 (14.71%) Security Operations
2 5 (14.71%) SIEM
2 5 (14.71%) Telehealth
3 4 (11.76%) Customer Service
3 4 (11.76%) Data Protection
3 4 (11.76%) Infrastructure Engineering
3 4 (11.76%) Mathematics
3 4 (11.76%) Problem-Solving
3 4 (11.76%) Service Delivery
3 4 (11.76%) Time Management
4 3 (8.82%) CRM
4 3 (8.82%) Inventory Management
4 3 (8.82%) ITIL
4 3 (8.82%) Mobile Device Management
4 3 (8.82%) Proactive Maintenance
5 1 (2.94%) Business Case
Programming Languages
1 1 (2.94%) PowerShell
Qualifications
1 2 (5.88%) DBS Check
2 1 (2.94%) Degree
Quality Assurance & Compliance
1 3 (8.82%) SLA
System Software
1 6 (17.65%) Active Directory
2 3 (8.82%) Microsoft Virtual Server
2 3 (8.82%) Virtual Servers
Systems Management
1 3 (8.82%) Microsoft Intune
Vendors
1 8 (23.53%) Microsoft
2 3 (8.82%) Cisco
2 3 (8.82%) Meraki
2 3 (8.82%) Sophos