ICT Support
UK

The median ICT Support salary in the UK is £40,000 per year, according to job vacancies posted during the 6 months leading to 15 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Jun 2026
Same period 2025 Same period 2024
Rank 705 645 840
Rank change year-on-year -60 +195 +18
Permanent jobs requiring an ICT Support 30 24 53
As % of all permanent jobs in the UK 0.032% 0.054% 0.049%
As % of the Job Titles category 0.034% 0.060% 0.052%
Number of salaries quoted 26 23 44
10th Percentile £26,125 - £14,000
25th Percentile £26,500 £24,000 £24,696
Median annual salary (50th Percentile) £40,000 £32,500 £26,000
Median % change year-on-year +23.08% +25.00% -25.88%
75th Percentile £41,000 £33,750 £35,742
90th Percentile £44,013 - £38,250
UK excluding London median annual salary £40,000 £32,500 £25,243
% change year-on-year +23.08% +28.75% -2.74%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 87,567 39,822 102,228
% of permanent jobs with a recognized job title 93.98% 89.41% 94.73%
Number of salaries quoted 60,055 22,546 73,745
10th Percentile £30,000 £28,822 £28,500
25th Percentile £40,000 £39,000 £38,500
Median annual salary (50th Percentile) £55,000 £57,500 £52,500
Median % change year-on-year -4.35% +9.52% -12.50%
75th Percentile £75,000 £77,500 £70,000
90th Percentile £95,000 £98,750 £90,000
UK excluding London median annual salary £50,000 £50,000 £50,000
% change year-on-year - - -6.54%

ICT Support
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'ICT Support' in the job title relative to all permanent IT jobs advertised.

ICT Support job vacancy trend in the UK

ICT Support
Salary Trend

Salary distribution trend for ICT Support job vacancies in the UK.

Salary distribution trend for ICT Support job vacancies in the UK

ICT Support
Salary Histogram

Salary distribution for jobs citing ICT Support over the 6 months to 15 June 2026.

Salary histogram for ICT Support in the UK

ICT Support
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support within the UK over the 6 months to 15 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -49 30 £40,000 +23.08% 13
England -73 26 £37,500 +15.38% 13
South East -10 8 £40,000 +35.59% 1
Midlands -28 7 £27,000 -16.92% 2
East Midlands - 7 £27,000 -
South West - 6 £37,500 - 4
East of England -16 5 £40,000 +42.86% 2
Work from Home -5 4 £42,934 +32.10%
Wales - 4 £42,934 -

ICT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 15 June 2026, ICT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring ICT Support in the job title.

1 23 (76.67%) Microsoft 365
2 20 (66.67%) Windows
3 18 (60.00%) Microsoft
4 16 (53.33%) Active Directory
5 9 (30.00%) Continuous Improvement
5 9 (30.00%) Customer Service
6 8 (26.67%) Windows Server
7 7 (23.33%) Azure
7 7 (23.33%) DNS
7 7 (23.33%) Entra ID
8 6 (20.00%) Android
8 6 (20.00%) Service Delivery
8 6 (20.00%) Windows 10
9 5 (16.67%) AWS
9 5 (16.67%) Coaching
9 5 (16.67%) Collaborative Culture
9 5 (16.67%) Degree
9 5 (16.67%) DHCP
9 5 (16.67%) IP Telephony
9 5 (16.67%) ITIL
9 5 (16.67%) Line Management
9 5 (16.67%) Microsoft Office
9 5 (16.67%) Performance Management
9 5 (16.67%) Resource Management
9 5 (16.67%) Server Monitoring
9 5 (16.67%) TCP/IP
10 4 (13.33%) Business Case
10 4 (13.33%) ITSM
10 4 (13.33%) Performance Monitoring
10 4 (13.33%) Problem-Solving

ICT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (6.67%) Microsoft Exchange
1 2 (6.67%) SharePoint
Applications
1 5 (16.67%) Microsoft Office
Cloud Services
1 23 (76.67%) Microsoft 365
2 7 (23.33%) Azure
2 7 (23.33%) Entra ID
3 5 (16.67%) AWS
4 2 (6.67%) OneDrive
Communications & Networking
1 7 (23.33%) DNS
2 5 (16.67%) DHCP
2 5 (16.67%) IP Telephony
2 5 (16.67%) TCP/IP
3 2 (6.67%) VoIP
3 2 (6.67%) Wi-Fi
4 1 (3.33%) VPN
4 1 (3.33%) WAN
4 1 (3.33%) Wireless
General
1 14 (46.67%) Local Government
2 5 (16.67%) Public Sector
2 5 (16.67%) Social Skills
3 4 (13.33%) Finance
3 4 (13.33%) Organisational Skills
4 2 (6.67%) Advertising
Miscellaneous
1 10 (33.33%) Driving Licence
2 4 (13.33%) Self-Motivation
Operating Systems
1 20 (66.67%) Windows
2 8 (26.67%) Windows Server
3 6 (20.00%) Android
3 6 (20.00%) Windows 10
4 3 (10.00%) Windows Server 2012
5 2 (6.67%) Apple iOS
5 2 (6.67%) Mac OS
Processes & Methodologies
1 9 (30.00%) Continuous Improvement
1 9 (30.00%) Customer Service
2 6 (20.00%) Service Delivery
3 5 (16.67%) Coaching
3 5 (16.67%) Collaborative Culture
3 5 (16.67%) ITIL
3 5 (16.67%) Line Management
3 5 (16.67%) Performance Management
3 5 (16.67%) Resource Management
3 5 (16.67%) Server Monitoring
4 4 (13.33%) Business Case
4 4 (13.33%) ITSM
4 4 (13.33%) Performance Monitoring
4 4 (13.33%) Problem-Solving
4 4 (13.33%) Project Management
4 4 (13.33%) Requirements Analysis
4 4 (13.33%) User Experience
5 3 (10.00%) Proactive Maintenance
6 2 (6.67%) Asset Management
6 2 (6.67%) Disaster Recovery
Programming Languages
1 2 (6.67%) PowerShell
Qualifications
1 5 (16.67%) Degree
2 2 (6.67%) Microsoft Certified Professional
Quality Assurance & Compliance
1 3 (10.00%) SLA
System Software
1 16 (53.33%) Active Directory
2 2 (6.67%) Hyper-V
2 2 (6.67%) VMware Infrastructure
Systems Management
1 2 (6.67%) Microsoft Intune
Vendors
1 18 (60.00%) Microsoft
2 3 (10.00%) Sophos
3 2 (6.67%) VMware