ICT Support Job Trends

ICT Support
UK

The median ICT Support salary in the UK is £32,500 per year, according to job vacancies posted during the 6 months leading to 3 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
3 Dec 2025
Same period 2024 Same period 2023
Rank 619 723 702
Rank change year-on-year +104 -21 +332
Permanent jobs requiring an ICT Support 23 15 9
As % of all permanent jobs in the UK 0.042% 0.024% 0.018%
As % of the Job Titles category 0.047% 0.025% 0.019%
Number of salaries quoted 19 2 2
10th Percentile £24,000 £30,750 £27,539
25th Percentile £26,500 £31,875 £28,723
Median annual salary (50th Percentile) £32,500 £35,000 £31,071
Median % change year-on-year -7.14% +12.64% +29.31%
75th Percentile £33,750 £39,375 £33,045
90th Percentile £35,000 £41,250 £34,004
UK excluding London median annual salary £32,500 £30,000 £31,071
% change year-on-year +8.33% -3.45% +29.31%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,330 59,759 47,838
% of permanent jobs with a recognized job title 90.32% 94.19% 95.24%
Number of salaries quoted 31,185 33,142 37,246
10th Percentile £28,250 £32,500 £31,250
25th Percentile £36,000 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £57,500 £60,000
Median % change year-on-year -4.35% -4.17% -
75th Percentile £75,000 £77,500 £80,000
90th Percentile £92,500 £95,000 £97,500
UK excluding London median annual salary £47,500 £52,500 £52,500
% change year-on-year -9.52% - -

ICT Support
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'ICT Support' in the job title relative to all permanent IT jobs advertised.

ICT Support job vacancy trend in the UK

ICT Support
Salary Trend

Salary distribution trend for ICT Support job vacancies in the UK.

Salary distribution trend for ICT Support job vacancies in the UK

ICT Support
Salary Histogram

Salary distribution for jobs citing ICT Support over the 6 months to 3 December 2025.

Salary histogram for ICT Support in the UK

ICT Support
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support within the UK over the 6 months to 3 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +81 19 £32,500 +8.33% 12
England +120 16 £32,500 -18.75% 12
Midlands +57 5 £32,500 - 1
South West +22 5 £32,500 - 5
West Midlands +45 4 £32,500 - 1
Scotland - 4 £27,000 -
Work from Home - 4 £32,500 -
Yorkshire - 3 £24,000 -
North of England - 3 £24,000 -
London +55 1 - -
South East +47 1 £29,500 -
East Midlands - 1 £35,000 -
East of England - 1 £35,000 - 6

ICT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 3 December 2025, ICT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring ICT Support in the job title.

1 16 (69.57%) Microsoft
1 16 (69.57%) Microsoft 365
2 7 (30.43%) Cyber Essentials
2 7 (30.43%) Cybersecurity
2 7 (30.43%) HNC
2 7 (30.43%) HND
2 7 (30.43%) Line Management
2 7 (30.43%) Network Security
2 7 (30.43%) SharePoint
3 6 (26.09%) Customer Service
4 5 (21.74%) Microsoft Office
4 5 (21.74%) PowerShell
4 5 (21.74%) Problem-Solving
5 4 (17.39%) DHCP
5 4 (17.39%) Hyper-V
5 4 (17.39%) TCP/IP
5 4 (17.39%) VMware
5 4 (17.39%) VMware Infrastructure
5 4 (17.39%) Windows
6 3 (13.04%) Wireless
7 2 (8.70%) Active Directory
7 2 (8.70%) Asset Management
7 2 (8.70%) LAN
7 2 (8.70%) WAN
8 1 (4.35%) A+ Certification
8 1 (4.35%) Apple
8 1 (4.35%) Azure
8 1 (4.35%) Data Protection
8 1 (4.35%) Degree
8 1 (4.35%) Entra ID

ICT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (30.43%) SharePoint
Applications
1 5 (21.74%) Microsoft Office
Cloud Services
1 16 (69.57%) Microsoft 365
2 1 (4.35%) Azure
2 1 (4.35%) Entra ID
2 1 (4.35%) Google Workspace
2 1 (4.35%) Power Automate
2 1 (4.35%) Power Platform
2 1 (4.35%) PowerApps
Communications & Networking
1 7 (30.43%) Network Security
2 4 (17.39%) DHCP
2 4 (17.39%) TCP/IP
3 3 (13.04%) Wireless
4 2 (8.70%) LAN
4 2 (8.70%) WAN
General
1 6 (26.09%) Social Skills
2 2 (8.70%) Organisational Skills
3 1 (4.35%) Finance
3 1 (4.35%) Telecoms
Miscellaneous
1 11 (47.83%) Onboarding
2 3 (13.04%) Self-Motivation
3 2 (8.70%) Digital Signage
3 2 (8.70%) EPoS
4 1 (4.35%) Driving Licence
4 1 (4.35%) Virtual Team
Operating Systems
1 4 (17.39%) Windows
2 1 (4.35%) Windows Server
Processes & Methodologies
1 7 (30.43%) Cybersecurity
1 7 (30.43%) Line Management
2 6 (26.09%) Customer Service
3 5 (21.74%) Problem-Solving
4 2 (8.70%) Asset Management
5 1 (4.35%) Data Protection
5 1 (4.35%) ITIL
5 1 (4.35%) Site Reliability Engineering
5 1 (4.35%) Time Management
Programming Languages
1 5 (21.74%) PowerShell
Qualifications
1 7 (30.43%) HNC
1 7 (30.43%) HND
2 1 (4.35%) A+ Certification
2 1 (4.35%) Degree
Quality Assurance & Compliance
1 7 (30.43%) Cyber Essentials
System Software
1 4 (17.39%) Hyper-V
1 4 (17.39%) VMware Infrastructure
2 2 (8.70%) Active Directory
Systems Management
1 1 (4.35%) SCCM
Vendors
1 16 (69.57%) Microsoft
2 4 (17.39%) VMware
3 1 (4.35%) Apple
3 1 (4.35%) Google
3 1 (4.35%) ServiceNow