ICT Support
UK

The median ICT Support salary in the UK is £40,000 per year, according to job vacancies posted during the 6 months leading to 20 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Jul 2026
Same period 2025 Same period 2024
Rank 721 640 841
Rank change year-on-year -81 +201 -13
Permanent jobs requiring an ICT Support 40 31 32
As % of all permanent jobs in the UK 0.040% 0.063% 0.033%
As % of the Job Titles category 0.042% 0.070% 0.035%
Number of salaries quoted 29 29 25
10th Percentile £25,600 - £14,000
25th Percentile £26,500 £24,000 £24,696
Median annual salary (50th Percentile) £40,000 £32,500 £25,243
Median % change year-on-year +23.08% +28.75% -43.90%
75th Percentile £44,013 £33,750 £38,250
90th Percentile £50,000 - £40,800
UK excluding London median annual salary £40,000 £32,500 £25,243
% change year-on-year +23.08% +28.75% -2.74%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,139 44,347 91,129
% of permanent jobs with a recognized job title 94.26% 89.90% 94.76%
Number of salaries quoted 64,646 26,264 64,457
10th Percentile £30,000 £28,750 £29,500
25th Percentile £40,000 £37,500 £39,750
Median annual salary (50th Percentile) £55,000 £55,000 £53,500
Median % change year-on-year - +2.80% -10.83%
75th Percentile £75,000 £75,000 £70,250
90th Percentile £95,000 £96,250 £90,000
UK excluding London median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -5.66%

ICT Support
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'ICT Support' in the job title relative to all permanent IT jobs advertised.

ICT Support job vacancy trend in the UK

ICT Support
Salary Trend

Salary distribution trend for ICT Support job vacancies in the UK.

Salary distribution trend for ICT Support job vacancies in the UK

ICT Support
Salary Histogram

Salary distribution for jobs citing ICT Support over the 6 months to 20 July 2026.

Salary histogram for ICT Support in the UK

ICT Support
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support within the UK over the 6 months to 20 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -74 39 £40,000 +23.08% 8
England -65 26 £40,000 +23.08% 7
Wales - 14 £42,934 - 2
Work from Home -16 12 £42,934 +32.10% 2
East of England -7 11 £40,000 +42.86% 1
South East -15 8 £40,000 +35.59% 1
Midlands -37 6 £27,000 -16.92% 1
East Midlands - 6 £27,000 -
London -25 1 - - 2

ICT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 20 July 2026, ICT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring ICT Support in the job title.

1 25 (62.50%) Windows
2 21 (52.50%) Microsoft 365
3 15 (37.50%) Microsoft
4 13 (32.50%) Active Directory
5 11 (27.50%) Customer Service
6 10 (25.00%) TCP/IP
7 8 (20.00%) Continuous Improvement
7 8 (20.00%) Windows Server
8 7 (17.50%) ITIL
8 7 (17.50%) Problem-Solving
9 6 (15.00%) Cybersecurity
9 6 (15.00%) Service Delivery
10 5 (12.50%) AWS
10 5 (12.50%) Azure
10 5 (12.50%) Budgeting
10 5 (12.50%) Coaching
10 5 (12.50%) Degree
10 5 (12.50%) DHCP
10 5 (12.50%) DNS
10 5 (12.50%) Entra ID
10 5 (12.50%) Firewall
10 5 (12.50%) Incident Response
10 5 (12.50%) Line Management
10 5 (12.50%) Linux
10 5 (12.50%) Microsoft Office
10 5 (12.50%) Patch Management
10 5 (12.50%) Performance Management
10 5 (12.50%) Resource Management
10 5 (12.50%) Security Operations
10 5 (12.50%) SIEM

ICT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (7.50%) SharePoint
Applications
1 5 (12.50%) Microsoft Office
Cloud Services
1 21 (52.50%) Microsoft 365
2 5 (12.50%) AWS
2 5 (12.50%) Azure
2 5 (12.50%) Entra ID
3 3 (7.50%) Microsoft Copilot
3 3 (7.50%) Microsoft Purview
3 3 (7.50%) Mimecast
Communications & Networking
1 10 (25.00%) TCP/IP
2 5 (12.50%) DHCP
2 5 (12.50%) DNS
2 5 (12.50%) Firewall
3 4 (10.00%) IP Telephony
4 3 (7.50%) Cisco IOS
4 3 (7.50%) Ethernet
4 3 (7.50%) Wi-Fi
5 1 (2.50%) VPN
5 1 (2.50%) WAN
5 1 (2.50%) Wireless
General
1 13 (32.50%) Local Government
2 9 (22.50%) Finance
2 9 (22.50%) Social Skills
3 5 (12.50%) Organisational Skills
3 5 (12.50%) Retail
4 4 (10.00%) Public Sector
5 3 (7.50%) Analytical Skills
6 1 (2.50%) Legal
Miscellaneous
1 9 (22.50%) Driving Licence
2 5 (12.50%) Cyber Threat
2 5 (12.50%) Linux Command Line
3 4 (10.00%) Self-Motivation
4 3 (7.50%) Management Information System
4 3 (7.50%) Video Conferencing
5 1 (2.50%) Onboarding
Operating Systems
1 25 (62.50%) Windows
2 8 (20.00%) Windows Server
3 5 (12.50%) Linux
4 4 (10.00%) Android
4 4 (10.00%) Windows 10
5 3 (7.50%) Windows Server 2012
Processes & Methodologies
1 11 (27.50%) Customer Service
2 8 (20.00%) Continuous Improvement
3 7 (17.50%) ITIL
3 7 (17.50%) Problem-Solving
4 6 (15.00%) Cybersecurity
4 6 (15.00%) Service Delivery
5 5 (12.50%) Budgeting
5 5 (12.50%) Coaching
5 5 (12.50%) Incident Response
5 5 (12.50%) Line Management
5 5 (12.50%) Patch Management
5 5 (12.50%) Performance Management
5 5 (12.50%) Resource Management
5 5 (12.50%) Security Operations
5 5 (12.50%) SIEM
5 5 (12.50%) Telehealth
6 4 (10.00%) Business Case
6 4 (10.00%) Collaborative Culture
6 4 (10.00%) Performance Monitoring
6 4 (10.00%) User Experience
Qualifications
1 5 (12.50%) Degree
2 1 (2.50%) DBS Check
Quality Assurance & Compliance
1 3 (7.50%) SLA
System Software
1 13 (32.50%) Active Directory
2 3 (7.50%) Microsoft Virtual Server
2 3 (7.50%) Virtual Servers
Systems Management
1 3 (7.50%) Microsoft Intune
Vendors
1 15 (37.50%) Microsoft
2 3 (7.50%) Cisco
2 3 (7.50%) Meraki
2 3 (7.50%) Sophos