ICT Support
UK

The median ICT Support salary in the UK is £30,750 per year, according to job vacancies posted during the 6 months leading to 15 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Sep 2026
Same period 2025 Same period 2024
Rank 775 640 768
Rank change year-on-year -135 +128 -14
Permanent jobs requiring an ICT Support 32 29 20
As % of all permanent jobs in the UK 0.028% 0.059% 0.026%
As % of the Job Titles category 0.030% 0.066% 0.027%
Number of salaries quoted 24 28 10
10th Percentile £22,000 - £26,000
25th Percentile £24,250 £24,000 £31,188
Median annual salary (50th Percentile) £30,750 £32,500 £36,500
Median % change year-on-year -5.38% -10.96% -27.00%
75th Percentile £45,000 £33,750 £41,438
90th Percentile £50,000 - £46,024
UK excluding London median annual salary £30,750 £32,500 £36,500
% change year-on-year -5.38% -10.96% +18.70%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 106,427 44,033 73,876
% of permanent jobs with a recognized job title 93.44% 89.62% 95.26%
Number of salaries quoted 73,226 25,764 44,965
10th Percentile £30,000 £28,250 £30,000
25th Percentile £40,131 £36,250 £40,000
Median annual salary (50th Percentile) £59,319 £55,000 £55,000
Median % change year-on-year +7.85% - -8.33%
75th Percentile £77,500 £75,000 £73,750
90th Percentile £100,000 £95,000 £92,500
UK excluding London median annual salary £55,000 £47,500 £50,000
% change year-on-year +15.79% -5.00% -4.76%

ICT Support
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'ICT Support' in the job title relative to all permanent IT jobs advertised.

ICT Support job vacancy trend in the UK

ICT Support
Salary Trend

Salary distribution trend for ICT Support job vacancies in the UK.

Salary distribution trend for ICT Support job vacancies in the UK

ICT Support
Salary Histogram

Salary distribution for jobs citing ICT Support over the 6 months to 15 September 2026.

Salary histogram for ICT Support in the UK

ICT Support
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support within the UK over the 6 months to 15 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -101 30 £30,750 -5.38% 15
England -126 20 £24,250 -25.38% 14
Wales - 12 £40,000 -
Work from Home -45 10 £40,000 +23.08% 1
South East -34 9 £22,000 -25.42% 3
East of England - 6 - - 1
London -47 2 - - 1
Midlands -62 2 £45,000 +38.46% 2
East Midlands - 2 £45,000 - 1
North of England -66 1 £35,000 +45.83% 6
North West - 1 £35,000 - 4

ICT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 15 September 2026, ICT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring ICT Support in the job title.

1 11 (34.38%) Windows
2 8 (25.00%) Microsoft 365
3 7 (21.88%) Cybersecurity
3 7 (21.88%) Microsoft
4 5 (15.63%) Budgeting
4 5 (15.63%) Firewall
4 5 (15.63%) Incident Response
4 5 (15.63%) Linux
4 5 (15.63%) Patch Management
4 5 (15.63%) Security Operations
4 5 (15.63%) SIEM
4 5 (15.63%) TCP/IP
4 5 (15.63%) Telehealth
5 4 (12.50%) Active Directory
5 4 (12.50%) Customer Service
5 4 (12.50%) Data Protection
5 4 (12.50%) Infrastructure Engineering
5 4 (12.50%) Mathematics
5 4 (12.50%) Problem-Solving
5 4 (12.50%) Time Management
6 3 (9.38%) Cisco
6 3 (9.38%) Cisco IOS
6 3 (9.38%) CRM
6 3 (9.38%) Ethernet
6 3 (9.38%) Inventory Management
6 3 (9.38%) ITIL
6 3 (9.38%) Meraki
6 3 (9.38%) Microsoft Copilot
6 3 (9.38%) Microsoft Intune
6 3 (9.38%) Microsoft Purview

ICT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (9.38%) SharePoint
Cloud Services
1 8 (25.00%) Microsoft 365
2 3 (9.38%) Microsoft Copilot
2 3 (9.38%) Microsoft Purview
2 3 (9.38%) Mimecast
3 1 (3.13%) Azure
3 1 (3.13%) Entra ID
3 1 (3.13%) Power Automate
3 1 (3.13%) Power Platform
3 1 (3.13%) PowerApps
Communications & Networking
1 5 (15.63%) Firewall
1 5 (15.63%) TCP/IP
2 3 (9.38%) Cisco IOS
2 3 (9.38%) Ethernet
2 3 (9.38%) Wi-Fi
General
1 6 (18.75%) Finance
2 5 (15.63%) Retail
2 5 (15.63%) Social Skills
3 3 (9.38%) Analytical Skills
4 2 (6.25%) Organisational Skills
5 1 (3.13%) Agriculture
5 1 (3.13%) Legal
5 1 (3.13%) Local Government
Miscellaneous
1 5 (15.63%) Cyber Threat
1 5 (15.63%) Linux Command Line
2 3 (9.38%) Management Information System
2 3 (9.38%) Self-Motivation
2 3 (9.38%) Video Conferencing
3 2 (6.25%) Onboarding
4 1 (3.13%) Driving Licence
Operating Systems
1 11 (34.38%) Windows
2 5 (15.63%) Linux
3 3 (9.38%) Windows 10
3 3 (9.38%) Windows Server
3 3 (9.38%) Windows Server 2012
Processes & Methodologies
1 7 (21.88%) Cybersecurity
2 5 (15.63%) Budgeting
2 5 (15.63%) Incident Response
2 5 (15.63%) Patch Management
2 5 (15.63%) Security Operations
2 5 (15.63%) SIEM
2 5 (15.63%) Telehealth
3 4 (12.50%) Customer Service
3 4 (12.50%) Data Protection
3 4 (12.50%) Infrastructure Engineering
3 4 (12.50%) Mathematics
3 4 (12.50%) Problem-Solving
3 4 (12.50%) Time Management
4 3 (9.38%) CRM
4 3 (9.38%) Inventory Management
4 3 (9.38%) ITIL
4 3 (9.38%) Mobile Device Management
4 3 (9.38%) Proactive Maintenance
4 3 (9.38%) Service Delivery
5 1 (3.13%) Risk Management
Programming Languages
1 1 (3.13%) PowerShell
Qualifications
1 2 (6.25%) DBS Check
Quality Assurance & Compliance
1 3 (9.38%) SLA
System Software
1 4 (12.50%) Active Directory
2 3 (9.38%) Microsoft Virtual Server
2 3 (9.38%) Virtual Servers
Systems Management
1 3 (9.38%) Microsoft Intune
Vendors
1 7 (21.88%) Microsoft
2 3 (9.38%) Cisco
2 3 (9.38%) Meraki
2 3 (9.38%) Sophos