The median contractor rate for a Technical Support Manager was £375 per day in advertised job vacancies during the 3 months to 22 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Technical Support Manager
UK
Rank 583 615 611
Rank change year-on-year +32 -4  
Contract jobs requiring a Technical Support Manager 3 15 1
As % of all contract IT jobs advertised in the UK 0.007% 0.028% 0.002%
As % of the Job Titles category 0.007% 0.030% 0.002%
Number of daily rates quoted 1 11 1
Median daily rate £375 £488 £475
Median daily rate % change year-on-year -23.07% +2.63%  
UK excluding London median daily rate £375 £500 £475
% change year-on-year -25.00% +5.26%  
Number of hourly rates quoted 0 1 0
Median hourly rate - £34.00 -
UK excluding London median hourly rate - £34.00 -

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42134 50253 49507
As % of all contract IT job vacancies advertised in the UK 94.85% 95.17% 94.77%
Number of daily rates quoted 27277 32490 29886
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £591 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1476 1587 1956
Median hourly rate £18.00 £18.70 £17.50
Median hourly rate % change year-on-year -3.74% +6.85%  
90% offered a hourly rate of more than £11.17 £11.25 £11.00
10% offered a hourly rate of more than £47.50 £48.00 £42.50
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Technical Support Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Technical Support Manager in the job title.

Job vacancy trend for Technical Support Manager in the UK

Technical Support Manager
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support Manager.

Contractor daily rate trend for Technical Support Manager in the UK

Technical Support Manager
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Manager.

Contractor hourly rate trend for Technical Support Manager in the UK

Technical Support Manager
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +39 3 £375 -24.05% 2
East of England -6 2 £375 -25.00%
South East +16 1 - - 1
Bedfordshire +1 1 - -
Buckinghamshire -6 1 - -
Cambridgeshire - 1 £375 -
Dunstable - 1 - -
Cambridge - 1 £375 -

Technical Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 22 March 2017, Technical Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Technical Support Manager in the job title.

1 4 (80.00%) People Management
2 2 (40.00%) ITIL
2 2 (40.00%) Service Delivery
2 2 (40.00%) Agile Software Development
3 1 (20.00%) TDD
3 1 (20.00%) Banking
3 1 (20.00%) MS PowerPoint
3 1 (20.00%) Web Development
3 1 (20.00%) JIRA
3 1 (20.00%) Time Management
3 1 (20.00%) Kanban
3 1 (20.00%) SQL Server 2008
3 1 (20.00%) Social Media
3 1 (20.00%) REST
3 1 (20.00%) Performance Analysis
3 1 (20.00%) Mentoring
3 1 (20.00%) Coaching
3 1 (20.00%) User Experience
3 1 (20.00%) Analytical Skills
3 1 (20.00%) Change Management
3 1 (20.00%) Management Information System
3 1 (20.00%) MVC
3 1 (20.00%) Finance
3 1 (20.00%) Scrum
3 1 (20.00%) Windows
3 1 (20.00%) MS Excel
3 1 (20.00%) ERP
3 1 (20.00%) Unit4 Business World
3 1 (20.00%) Project Management
3 1 (20.00%) SQL

Technical Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) MS Excel
1 1 (20.00%) MS PowerPoint
Business Applications
1 1 (20.00%) Unit4 Business World
Database & Business Intelligence
1 1 (20.00%) SQL Server
1 1 (20.00%) SQL Server 2008
Development Applications
1 1 (20.00%) JIRA
General
1 1 (20.00%) Banking
1 1 (20.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (20.00%) REST
Miscellaneous
1 1 (20.00%) Analytical Skills
1 1 (20.00%) Management Information System
1 1 (20.00%) Social Media
1 1 (20.00%) User Experience
Operating Systems
1 1 (20.00%) Windows
Processes & Methodologies
1 4 (80.00%) People Management
2 2 (40.00%) Agile Software Development
2 2 (40.00%) ITIL
2 2 (40.00%) Service Delivery
3 1 (20.00%) Change Management
3 1 (20.00%) Coaching
3 1 (20.00%) ERP
3 1 (20.00%) Kanban
3 1 (20.00%) Mentoring
3 1 (20.00%) MVC
3 1 (20.00%) Performance Analysis
3 1 (20.00%) Project Management
3 1 (20.00%) Scrum
3 1 (20.00%) TDD
3 1 (20.00%) Time Management
3 1 (20.00%) Web Development
Programming Languages
1 1 (20.00%) SQL
Vendors
1 1 (20.00%) Oracle