The median annual salary for a Technical Support Manager was £41,250 in advertised job vacancies during the 3 months to 30 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Manager
UK
3 months to
30 Apr 2017
Same period 2016 Same period 2015
Rank 849 932 937
Rank change year-on-year +83 +5  
Permanent jobs requiring a Technical Support Manager 25 28 51
As % of all permanent IT jobs advertised in the UK 0.029% 0.027% 0.046%
As % of the Job Titles category 0.030% 0.028% 0.048%
Number of salaries quoted 22 26 40
Median salary £41,250 £62,500 £44,750
Median salary % change year-on-year -34.00% +39.66%  
90% offered a salary of more than £28,500 £43,750 £35,000
10% offered a salary of more than £55,000 £65,000 £80,000
UK excluding London median salary £42,500 £47,500 £42,500
% change year-on-year -10.52% +11.76%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82537 99534 106816
As % of all permanent IT job vacancies advertised in the UK 96.29% 96.34% 96.54%
Number of salaries quoted 68587 83592 87091
Median salary £45,000 £45,500 £45,000
Median salary % change year-on-year -1.09% +1.11%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Technical Support Manager in the job title.

Job vacancy trend for Technical Support Manager in the UK

Technical Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager.

Salary trend for Technical Support Manager in the UK

Technical Support Manager
Salary Histogram

The salary distribution of IT jobs citing Technical Support Manager over the 3 months to 30 April 2017.

Salary histogram for Technical Support Manager in the UK

Technical Support Manager
Top 26 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 30 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +100 25 £41,250 -34.00% 4
South East +77 7 £55,000 - 2
London +48 7 £28,500 -56.15% 1
East Midlands - 4 £43,750 - 1
North West - 3 £32,000 -
Buckinghamshire - 3 £55,000 - 1
Hampshire - 3 £40,000 - 1
Manchester - 3 £32,000 -
Milton Keynes - 3 £55,000 - 1
East of England +12 2 £31,250 -34.21%
Northampton - 2 £42,500 - 1
Fareham - 2 - -
Leicestershire - 2 £45,000 -
Northamptonshire - 2 £42,500 - 1
Bedfordshire +23 1 £25,000 -37.50%
West Midlands - 1 £51,500 -
Suffolk - 1 £37,500 -
West Yorkshire - 1 - -
Yorkshire - 1 - -
East Sussex - 1 £50,000 -
Ipswich - 1 £37,500 -
Leeds - 1 - -
Biggleswade - 1 £25,000 -
Brighton - 1 £50,000 -
Coventry - 1 £51,500 -
Southampton - 1 £40,000 -

Technical Support Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 30 April 2017, Technical Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support Manager in the job title.

1 13 (35.14%) SLA
2 10 (27.03%) Windows
3 7 (18.92%) Microsoft
4 6 (16.22%) Active Directory
4 6 (16.22%) ITIL
4 6 (16.22%) Windows Server
5 5 (13.51%) Finance
5 5 (13.51%) Line Management
5 5 (13.51%) People Management
6 4 (10.81%) Windows Server 2012
6 4 (10.81%) Windows Server 2008
6 4 (10.81%) Telecoms
6 4 (10.81%) SQL
6 4 (10.81%) SharePoint
6 4 (10.81%) HP
6 4 (10.81%) Dell
6 4 (10.81%) Microsoft Certification
7 3 (8.11%) BusinessObjects
7 3 (8.11%) Citrix
7 3 (8.11%) Microsoft Office
7 3 (8.11%) SAP
7 3 (8.11%) Degree
7 3 (8.11%) Billing
7 3 (8.11%) SC Cleared
7 3 (8.11%) Security Cleared
7 3 (8.11%) FMCG
7 3 (8.11%) User Acceptance Testing
7 3 (8.11%) Integration Testing
7 3 (8.11%) Cybersecurity
7 3 (8.11%) Change Control

Technical Support Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.81%) SharePoint
2 1 (2.70%) IIS
Applications
1 3 (8.11%) Microsoft Office
Cloud Services
1 2 (5.41%) SaaS
Communications & Networking
1 1 (2.70%) Cisco ASA
1 1 (2.70%) CTI
1 1 (2.70%) Firewall
1 1 (2.70%) LAN
1 1 (2.70%) SAN
1 1 (2.70%) Structured Cabling
1 1 (2.70%) VoIP
1 1 (2.70%) Wi-Fi
Database & Business Intelligence
1 3 (8.11%) BusinessObjects
2 1 (2.70%) SQL Server
2 1 (2.70%) SQL Server 2008
Development Applications
1 1 (2.70%) Team Foundation Server
General
1 5 (13.51%) Finance
2 4 (10.81%) Telecoms
3 3 (8.11%) Billing
4 2 (5.41%) Electronics
5 1 (2.70%) Games
Libraries, Frameworks & Software Standards
1 1 (2.70%) COM+
1 1 (2.70%) Middleware
Miscellaneous
1 3 (8.11%) FMCG
2 1 (2.70%) Analytical Skills
2 1 (2.70%) BYOD
2 1 (2.70%) IVR
2 1 (2.70%) Smartphone
Operating Systems
1 10 (27.03%) Windows
2 6 (16.22%) Windows Server
3 4 (10.81%) Windows Server 2008
3 4 (10.81%) Windows Server 2012
4 2 (5.41%) Linux
4 2 (5.41%) Windows 7
5 1 (2.70%) Unix
5 1 (2.70%) Windows 10
5 1 (2.70%) Windows Server 2003
Processes & Methodologies
1 6 (16.22%) ITIL
2 5 (13.51%) Line Management
2 5 (13.51%) People Management
3 3 (8.11%) Change Control
3 3 (8.11%) Coaching
3 3 (8.11%) Cybersecurity
3 3 (8.11%) Integration Testing
3 3 (8.11%) SDLC
3 3 (8.11%) System Integration Testing
3 3 (8.11%) User Acceptance Testing
4 2 (5.41%) Mentoring
4 2 (5.41%) Performance Management
4 2 (5.41%) Service Delivery
5 1 (2.70%) B2B
5 1 (2.70%) Business Continuity
5 1 (2.70%) Disaster Recovery
5 1 (2.70%) Project Management
5 1 (2.70%) Risk Management
5 1 (2.70%) SEO
5 1 (2.70%) Software Licensing
Programming Languages
1 4 (10.81%) SQL
2 1 (2.70%) PowerShell
Qualifications
1 4 (10.81%) Microsoft Certification
2 3 (8.11%) Degree
2 3 (8.11%) SC Cleared
2 3 (8.11%) Security Cleared
3 2 (5.41%) ITIL Certification
4 1 (2.70%) MCSE
4 1 (2.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (35.14%) SLA
2 1 (2.70%) PMO
2 1 (2.70%) QA
System Software
1 6 (16.22%) Active Directory
2 1 (2.70%) VMware Infrastructure
Systems Management
1 1 (2.70%) Cisco CUCM
1 1 (2.70%) EMC NetWorker
1 1 (2.70%) NetCrunch
Vendors
1 7 (18.92%) Microsoft
2 4 (10.81%) Dell
2 4 (10.81%) HP
3 3 (8.11%) Citrix
3 3 (8.11%) SAP
4 2 (5.41%) Cisco
5 1 (2.70%) EMC
5 1 (2.70%) LANDesk
5 1 (2.70%) Oracle
5 1 (2.70%) Palo Alto
5 1 (2.70%) Splunk
5 1 (2.70%) VMware
Basingstoke, Hampshire
CV Screen Ltd
Salary: £38k - 45k per year + Pension
Posted: 3 days ago
London
Hydrogen Group
Posted: 6 days ago
Northampton, Northamptonshire
Miller Maxwell Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 2 days ago
Milton Keynes
Hays Specialist Recruitment Ltd
Salary: £50000.00 - £60000.00 per annum
Posted: 19 days ago