Period
to 26 July 2017

The median annual salary for a Technical Support Manager was £50,000 in advertised job vacancies during the 6 months to 26 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Manager
UK
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 1135 1185 1233
Rank change year-on-year +50 +48 +14
Permanent jobs requiring a Technical Support Manager 42 89 89
As % of all permanent IT jobs advertised in the UK 0.024% 0.044% 0.040%
As % of the Job Titles category 0.025% 0.046% 0.042%
Number of salaries quoted 38 80 72
UK median annual salary £50,000 £52,500 £45,500
Median salary % change year-on-year -4.76% +15.38% -9.00%
10th Percentile £27,750 £37,375 £30,125
90th Percentile £80,000 £65,000 £81,125
UK excluding London median annual salary £43,750 £42,500 £42,500
% change year-on-year +2.94% - -2.86%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 170529 194747 213359
As % of all permanent IT job vacancies advertised in the UK 95.98% 96.49% 96.54%
Number of salaries quoted 138650 163674 174935
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,500 £26,250
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Technical Support Manager
Job Vacancy Trend

Job postings that featured Technical Support Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Technical Support Manager in the UK

Technical Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager.

Salary trend for Technical Support Manager in the UK

Technical Support Manager
Salary Histogram

The salary distribution of IT jobs citing Technical Support Manager over the 6 months to 26 July 2017.

Salary histogram for Technical Support Manager in the UK

Technical Support Manager
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Manager within the UK over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 40 £50,000 -6.98% 2
UK excluding London +57 23 £43,750 +2.94% 1
London +41 18 £52,500 -8.70% 1
South East +72 11 £55,000 +37.50%
Midlands +34 5 £45,000 +5.88%
East Midlands +33 4 £43,750 -12.50%
North of England +3 4 £32,000 -39.91% 1
North West -27 3 £32,000 -39.91% 1
East of England +6 2 £31,250 -32.43%
West Midlands +35 1 £51,500 +21.18%
Scotland - 1 £40,000 -
Yorkshire - 1 - -

Technical Support Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 July 2017, Technical Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support Manager in the job title.

1 15 (35.71%) SLA
2 14 (33.33%) ITIL
3 11 (26.19%) Microsoft
4 9 (21.43%) Finance
5 8 (19.05%) Windows
5 8 (19.05%) Telecoms
6 7 (16.67%) Microsoft Azure
6 7 (16.67%) Active Directory
7 6 (14.29%) Degree
7 6 (14.29%) Line Management
8 5 (11.90%) DevOps
8 5 (11.90%) People Management
8 5 (11.90%) Presales
8 5 (11.90%) Team Foundation Server
8 5 (11.90%) Project Management
9 4 (9.52%) Microsoft Certification
9 4 (9.52%) ITIL Certification
9 4 (9.52%) BizTalk Server
9 4 (9.52%) SharePoint
9 4 (9.52%) C#
9 4 (9.52%) .NET
9 4 (9.52%) Windows Server 2008
9 4 (9.52%) Performance Management
9 4 (9.52%) Windows Server
9 4 (9.52%) Windows Server 2012
10 3 (7.14%) Coaching
10 3 (7.14%) Change Control
10 3 (7.14%) Incident Management
10 3 (7.14%) FMCG
10 3 (7.14%) SaaS

Technical Support Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.52%) BizTalk Server
1 4 (9.52%) SharePoint
2 1 (2.38%) IIS
2 1 (2.38%) Skype for Business
Applications
1 3 (7.14%) Microsoft Office
Cloud Services
1 7 (16.67%) Microsoft Azure
2 3 (7.14%) SaaS
3 2 (4.76%) Amazon AWS
3 2 (4.76%) Office 365
Communications & Networking
1 1 (2.38%) Cisco ASA
1 1 (2.38%) Firewall
1 1 (2.38%) LAN
1 1 (2.38%) SAN
1 1 (2.38%) Skype
1 1 (2.38%) Structured Cabling
1 1 (2.38%) VoIP
1 1 (2.38%) Wi-Fi
Database & Business Intelligence
1 3 (7.14%) SQL Server
2 1 (2.38%) Apache Cassandra
2 1 (2.38%) Hadoop
2 1 (2.38%) NoSQL
2 1 (2.38%) SQL Server 2008
2 1 (2.38%) SQL Server 2012
Development Applications
1 5 (11.90%) Team Foundation Server
General
1 9 (21.43%) Finance
2 8 (19.05%) Telecoms
3 2 (4.76%) French Language
4 1 (2.38%) Electronics
4 1 (2.38%) Financial Institution
4 1 (2.38%) Front Office
Libraries, Frameworks & Software Standards
1 4 (9.52%) .NET
2 2 (4.76%) HTML
2 2 (4.76%) XML
3 1 (2.38%) COM+
3 1 (2.38%) Middleware
Miscellaneous
1 3 (7.14%) FMCG
2 2 (4.76%) Analytical Skills
2 2 (4.76%) BYOD
2 2 (4.76%) Computer Science
2 2 (4.76%) Public Cloud
2 2 (4.76%) Smartphone
Operating Systems
1 8 (19.05%) Windows
2 4 (9.52%) Windows Server
2 4 (9.52%) Windows Server 2008
2 4 (9.52%) Windows Server 2012
3 3 (7.14%) Linux
4 2 (4.76%) Windows 7
5 1 (2.38%) Unix
5 1 (2.38%) Windows 10
5 1 (2.38%) Windows Server 2003
Processes & Methodologies
1 14 (33.33%) ITIL
2 6 (14.29%) Line Management
3 5 (11.90%) DevOps
3 5 (11.90%) People Management
3 5 (11.90%) Presales
3 5 (11.90%) Project Management
4 4 (9.52%) Performance Management
5 3 (7.14%) Change Control
5 3 (7.14%) Coaching
5 3 (7.14%) Incident Management
5 3 (7.14%) Service Delivery
6 2 (4.76%) Break/Fix
6 2 (4.76%) Consumerization
6 2 (4.76%) Customer Acquisition
6 2 (4.76%) Customer Engagement
6 2 (4.76%) PRINCE2
6 2 (4.76%) Process Improvement
6 2 (4.76%) Project Planning
7 1 (2.38%) High Availability
7 1 (2.38%) Wealth Management
Programming Languages
1 4 (9.52%) C#
2 2 (4.76%) C
2 2 (4.76%) C++
2 2 (4.76%) Java
2 2 (4.76%) Perl
2 2 (4.76%) SQL
Qualifications
1 6 (14.29%) Degree
2 4 (9.52%) ITIL Certification
2 4 (9.52%) Microsoft Certification
3 2 (4.76%) Computer Science Degree
3 2 (4.76%) PMI Certification
3 2 (4.76%) PMP
3 2 (4.76%) SC Cleared
3 2 (4.76%) Security Cleared
4 1 (2.38%) CCNA
4 1 (2.38%) CCNP
4 1 (2.38%) Cisco Certification
4 1 (2.38%) Master's Degree
4 1 (2.38%) MCSA
4 1 (2.38%) MCSE
4 1 (2.38%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (35.71%) SLA
2 2 (4.76%) ISO 22301
2 2 (4.76%) ISO 9001
2 2 (4.76%) ISO/IEC 27001
2 2 (4.76%) PCI DSS
3 1 (2.38%) PMO
System Software
1 7 (16.67%) Active Directory
2 1 (2.38%) VMware Infrastructure
Systems Management
1 1 (2.38%) EMC NetWorker
1 1 (2.38%) NetCrunch
Vendors
1 11 (26.19%) Microsoft
2 3 (7.14%) Citrix
2 3 (7.14%) SAP
3 2 (4.76%) Dell
3 2 (4.76%) HP
4 1 (2.38%) Bloomberg
4 1 (2.38%) Cisco
4 1 (2.38%) EMC
4 1 (2.38%) LANDesk
4 1 (2.38%) Oracle
4 1 (2.38%) Palo Alto
4 1 (2.38%) Splunk
4 1 (2.38%) VMware
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £55000 - £60000 per annum
Posted: Yesterday
Southport
Transition Partners
Salary: £25,000 - £35,000 per year
Posted: 20 days ago