Period
to 23 October 2018

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 23 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 694 717 756
Rank change year-on-year +23 +39 -100
Contract jobs citing ITIL Foundation Certificate 193 166 141
As % of all contract IT jobs advertised in the UK 0.19% 0.17% 0.13%
As % of the Qualifications category 1.01% 0.88% 0.63%
Number of daily rates quoted 116 107 91
UK median daily rate £300 £290 £300
Median daily rate % change year-on-year +3.45% -3.33% -11.76%
10th Percentile £163 £130 £135
90th Percentile £538 £450 £450
UK excluding London median daily rate £308 £300 £325
% change year-on-year +2.50% -7.69% -
Number of hourly rates quoted 24 16 14
UK median hourly rate £18.60 £14.91 £15.27
Median hourly rate % change year-on-year +24.77% -2.36% -17.56%
10th Percentile £10.56 £10.25 £12.13
90th Percentile £30.50 £27.56 £32.50
UK excluding London median hourly rate £20.75 £14.64 £16.50
% change year-on-year +41.76% -11.29% -10.91%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 19,188 18,805 22,307
As % of all contract IT jobs advertised in the UK 18.55% 18.77% 21.17%
Number of daily rates quoted 11,341 11,479 13,861
UK median daily rate £450 £425 £410
Median daily rate % change year-on-year +5.88% +3.66% +2.50%
10th Percentile £245 £225 £240
90th Percentile £625 £600 £588
UK excluding London median daily rate £415 £400 £383
% change year-on-year +3.75% +4.58% +0.66%
Number of hourly rates quoted 952 915 829
UK median hourly rate £24.98 £27.50 £26.50
Median hourly rate % change year-on-year -9.16% +3.77% +10.42%
10th Percentile £12.55 £12.00 £12.25
90th Percentile £51.00 £50.00 £49.19
UK excluding London median hourly rate £25.00 £30.00 £27.50
% change year-on-year -16.67% +9.09% +10.00%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Foundation Certificate.

Contractor daily rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 23 October 2018.

Contractor daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Foundation Certificate.

Contractor hourly rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 23 October 2018.

Contractor hourly rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 184 £325 +0.39% 28
UK excluding London -20 117 £308 +2.50% 22
London +26 71 £363 +31.82% 6
North of England +22 45 £330 +17.86% 9
North West +17 37 £330 +17.86% 8
Midlands +12 29 £415 +22.96% 2
South East -51 27 £258 -24.26% 9
West Midlands -8 17 £431 +91.67% 2
East Midlands +20 12 £415 -7.78%
East of England +10 7 £285 +3.64%
Yorkshire -3 5 £185 - 1
South West -19 5 - - 2
North East -1 3 £419 +4.69%
Wales -34 3 £186 +3.46%
Scotland -26 1 £165 -45.00%

For the 6 months to 23 October 2018, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for ITIL Foundation Certificate.

1 193 (100.00%) ITIL
2 76 (39.38%) Microsoft
3 68 (35.23%) Windows
4 61 (31.61%) Finance
5 47 (24.35%) Microsoft Office
6 46 (23.83%) Service Management
7 41 (21.24%) Office 365
8 39 (20.21%) Active Directory
9 38 (19.69%) Problem-Solving
10 37 (19.17%) Windows 7
10 37 (19.17%) ITSM
11 35 (18.13%) Degree
11 35 (18.13%) Cisco
12 33 (17.10%) VMware
12 33 (17.10%) Windows 10
13 32 (16.58%) Microsoft Certification
14 29 (15.03%) Apple
15 28 (14.51%) Video Conferencing
16 26 (13.47%) PRINCE2
17 25 (12.95%) Polycom
18 24 (12.44%) Change Management
18 24 (12.44%) Banking
19 23 (11.92%) MCSE
19 23 (11.92%) Skype for Business
19 23 (11.92%) ServiceNow
19 23 (11.92%) Skype
20 22 (11.40%) Security Cleared
21 21 (10.88%) VMware Infrastructure
21 21 (10.88%) Telepresence
21 21 (10.88%) Data Centre

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (11.92%) Skype for Business
2 13 (6.74%) Apache
2 13 (6.74%) IIS
3 10 (5.18%) MS Exchange
4 7 (3.63%) SharePoint
5 6 (3.11%) Exchange Server 2003
5 6 (3.11%) Exchange Server 2007
6 3 (1.55%) SharePoint 2010
7 2 (1.04%) Cloud Foundry
7 2 (1.04%) Confluence
7 2 (1.04%) Exchange Server 2013
7 2 (1.04%) Tomcat
7 2 (1.04%) WebSphere
8 1 (0.52%) Exchange Server 2010
8 1 (0.52%) JBoss
8 1 (0.52%) WildFly
Applications
1 47 (24.35%) Microsoft Office
2 11 (5.70%) Microsoft Excel
3 7 (3.63%) Microsoft PowerPoint
4 3 (1.55%) Microsoft Project
Business Applications
1 1 (0.52%) Dynamics CRM
1 1 (0.52%) Remedy AR System
1 1 (0.52%) Remedy ITSM
Cloud Services
1 41 (21.24%) Office 365
2 16 (8.29%) Microsoft Azure
3 10 (5.18%) Google Cloud Platform
4 6 (3.11%) Azure Active Directory
5 4 (2.07%) Amazon AWS
5 4 (2.07%) SaaS
6 3 (1.55%) IaaS
7 2 (1.04%) Cloud Computing
8 1 (0.52%) Dynamics 365
8 1 (0.52%) PaaS
Communications & Networking
1 23 (11.92%) Skype
2 21 (10.88%) Telepresence
3 20 (10.36%) WAN
4 17 (8.81%) Cisco IOS
4 17 (8.81%) Internet
5 16 (8.29%) Intranet
5 16 (8.29%) LAN
6 14 (7.25%) DNS
7 12 (6.22%) SAN
8 11 (5.70%) VPN
9 10 (5.18%) Firewall
9 10 (5.18%) VoIP
10 9 (4.66%) Network Security
10 9 (4.66%) TCP/IP
11 7 (3.63%) DHCP
12 6 (3.11%) BGP
12 6 (3.11%) NGN
12 6 (3.11%) OSPF
12 6 (3.11%) Wi-Fi
13 4 (2.07%) IP Telephony
Database & Business Intelligence
1 20 (10.36%) SQL Server
2 11 (5.70%) BusinessObjects
3 5 (2.59%) SQL Server 2008
4 2 (1.04%) MySQL
4 2 (1.04%) PostgreSQL
5 1 (0.52%) Big Data
5 1 (0.52%) Relational Database
Development Applications
1 9 (4.66%) JIRA
2 6 (3.11%) Jenkins
3 4 (2.07%) Bitbucket
4 2 (1.04%) Atlassian Bamboo
4 2 (1.04%) FishEye
5 1 (0.52%) CA Release Automation
5 1 (0.52%) Git (software)
5 1 (0.52%) Visual Studio
General
1 61 (31.61%) Finance
2 24 (12.44%) Banking
3 16 (8.29%) Investment Banking
4 8 (4.15%) Billing
5 7 (3.63%) Retail
5 7 (3.63%) Telecoms
6 4 (2.07%) Front Office
7 3 (1.55%) Dutch Language
7 3 (1.55%) Marketing
8 2 (1.04%) International Banking
8 2 (1.04%) Legal
9 1 (0.52%) Aerospace
9 1 (0.52%) Manufacturing
9 1 (0.52%) Publishing
Job Titles
1 58 (30.05%) Analyst
2 31 (16.06%) Service Analyst
3 25 (12.95%) Service Desk Analyst
4 17 (8.81%) Support Engineer
5 16 (8.29%) IT Support
6 15 (7.77%) Support Analyst
7 13 (6.74%) 2nd Line Support
7 13 (6.74%) Service Manager
8 10 (5.18%) 2nd Line Support Analyst
8 10 (5.18%) Administrator
8 10 (5.18%) IT Engineer
8 10 (5.18%) IT Support Engineer
9 9 (4.66%) 1st/2nd Line Support
9 9 (4.66%) Desktop Support
9 9 (4.66%) Developer
10 8 (4.15%) Audio Visual Support
10 8 (4.15%) Consultant
10 8 (4.15%) Designer
10 8 (4.15%) Solutions Designer
10 8 (4.15%) Technical Engineer
Libraries, Frameworks & Software Standards
1 15 (7.77%) Middleware
2 13 (6.74%) .NET
3 12 (6.22%) J2EE
4 8 (4.15%) Web Services
5 7 (3.63%) HTML
6 3 (1.55%) Ajax
6 3 (1.55%) AngularJS
6 3 (1.55%) LDAP
6 3 (1.55%) REST
6 3 (1.55%) SOAP
6 3 (1.55%) XML
7 2 (1.04%) LAMP
8 1 (0.52%) .NET Framework
8 1 (0.52%) ASP.NET
8 1 (0.52%) CSS
8 1 (0.52%) DHTML
8 1 (0.52%) LAPP Stack
8 1 (0.52%) Software Packaging
8 1 (0.52%) YAML
Miscellaneous
1 28 (14.51%) Video Conferencing
2 21 (10.88%) Data Centre
3 18 (9.33%) Analytical Skills
3 18 (9.33%) Self-Motivation
4 17 (8.81%) Management Information System
5 11 (5.70%) Clustering
6 8 (4.15%) User Experience
7 7 (3.63%) CMDB
8 6 (3.11%) NHS
9 5 (2.59%) Fat Client
9 5 (2.59%) Thin Client
10 4 (2.07%) Mobile App
11 3 (1.55%) Enterprise Software
11 3 (1.55%) iPad
11 3 (1.55%) Smartphone
12 2 (1.04%) PMI
13 1 (0.52%) AS400
13 1 (0.52%) Enterprise Storage
13 1 (0.52%) Mobile Banking
13 1 (0.52%) Replication
Operating Systems
1 68 (35.23%) Windows
2 37 (19.17%) Windows 7
3 33 (17.10%) Windows 10
4 18 (9.33%) Unix
5 17 (8.81%) Windows Server
6 16 (8.29%) Linux
7 15 (7.77%) Windows Server 2012
8 12 (6.22%) Solaris
9 10 (5.18%) Windows Server 2008
10 7 (3.63%) Mac OS X
11 2 (1.04%) Apple iOS
11 2 (1.04%) Windows Server 2003
12 1 (0.52%) AIX
12 1 (0.52%) CentOS
12 1 (0.52%) Data ONTAP
12 1 (0.52%) Oracle Linux
12 1 (0.52%) Red Hat Enterprise Linux
Processes & Methodologies
1 193 (100.00%) ITIL
2 46 (23.83%) Service Management
3 38 (19.69%) Problem-Solving
4 37 (19.17%) ITSM
5 26 (13.47%) PRINCE2
6 24 (12.44%) Change Management
7 21 (10.88%) Service Delivery
8 18 (9.33%) Migration
9 17 (8.81%) Agile Software Development
10 16 (8.29%) Disaster Recovery
10 16 (8.29%) Service Design
11 15 (7.77%) Continuous Improvement
11 15 (7.77%) ITIL V3
11 15 (7.77%) Mobile Device Management
12 12 (6.22%) Change Control
12 12 (6.22%) Incident Management
13 11 (5.70%) Coaching
13 11 (5.70%) Configuration Management
13 11 (5.70%) Scrum
13 11 (5.70%) TOGAF
Programming Languages
1 21 (10.88%) SQL
2 13 (6.74%) PowerShell
3 8 (4.15%) JavaScript
4 7 (3.63%) Java
5 6 (3.11%) Shell Script
6 5 (2.59%) Perl
7 4 (2.07%) PL/SQL
8 3 (1.55%) Python
9 1 (0.52%) Bash Shell
9 1 (0.52%) C
9 1 (0.52%) C#
Qualifications
1 35 (18.13%) Degree
2 32 (16.58%) Microsoft Certification
3 23 (11.92%) MCSE
4 22 (11.40%) Security Cleared
5 20 (10.36%) MCSA
6 11 (5.70%) MCP
6 11 (5.70%) SC Cleared
7 10 (5.18%) CISSP
8 9 (4.66%) DV Cleared
9 8 (4.15%) Check Point Certification
9 8 (4.15%) Cisco Certification
10 6 (3.11%) PRINCE2 Practitioner
11 5 (2.59%) CCNA
12 4 (2.07%) MOS
13 3 (1.55%) CCNP
13 3 (1.55%) DBS Check
14 2 (1.04%) CCENT
14 2 (1.04%) Chartered Engineer
14 2 (1.04%) CITP
14 2 (1.04%) Computer Science Degree
Quality Assurance & Compliance
1 7 (3.63%) ISO/IEC 27001
1 7 (3.63%) SLA
2 4 (2.07%) GDPR
3 1 (0.52%) Data Quality
3 1 (0.52%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 1 (0.52%) QA
System Software
1 39 (20.21%) Active Directory
2 21 (10.88%) VMware Infrastructure
3 11 (5.70%) Veritas Cluster Server
4 9 (4.66%) Terminal Services
5 8 (4.15%) VMware Workstation
6 7 (3.63%) Microsoft App-V
7 6 (3.11%) Hyper-V
8 5 (2.59%) Virtual Desktop
9 3 (1.55%) Docker
10 2 (1.04%) XenApp
10 2 (1.04%) XenDesktop
11 1 (0.52%) iptables
11 1 (0.52%) Squid
Systems Management
1 18 (9.33%) SCCM
2 5 (2.59%) OVSD
2 5 (2.59%) SafeCom
2 5 (2.59%) Single Sign-On
2 5 (2.59%) WSUS
3 4 (2.07%) ITRS Geneos
3 4 (2.07%) Norton AntiVirus
3 4 (2.07%) ServiceCenter
4 3 (1.55%) Kubernetes
4 3 (1.55%) Opscode Chef
5 2 (1.04%) Netcool
5 2 (1.04%) Netcool/OMNIbus
5 2 (1.04%) Rundeck
5 2 (1.04%) Systems Management Server (SMS)
5 2 (1.04%) Tivoli
5 2 (1.04%) Tivoli Monitoring
5 2 (1.04%) Tivoli Storage Manager
6 1 (0.52%) BladeLogic
6 1 (0.52%) Nagios
6 1 (0.52%) Nessus
Vendors
1 76 (39.38%) Microsoft
2 35 (18.13%) Cisco
3 33 (17.10%) VMware
4 29 (15.03%) Apple
5 25 (12.95%) Polycom
6 23 (11.92%) ServiceNow
7 17 (8.81%) HP
8 13 (6.74%) SAP
9 12 (6.22%) Oracle
9 12 (6.22%) Remedy
10 11 (5.70%) Citrix
11 10 (5.18%) Google
12 9 (4.66%) Palo Alto
12 9 (4.66%) Wyse
13 8 (4.15%) Avaya
13 8 (4.15%) CheckPoint
14 6 (3.11%) McAfee
15 5 (2.59%) FireEye
15 5 (2.59%) Symantec
16 4 (2.07%) TIBCO