Period
to 19 September 2020

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 19 September 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK
6 months to
19 Sep 2020
Same period 2019 Same period 2018
Rank 476 710 734
Rank change year-on-year +234 +24 -11
Contract jobs citing ITIL Foundation Certificate 35 136 171
As % of all contract jobs advertised in the UK 0.12% 0.15% 0.17%
As % of the Qualifications category 0.46% 0.79% 0.89%
Number of daily rates quoted 29 74 102
Median daily rate £335 £334 £320
Median daily rate % change year-on-year +0.37% +4.30% -0.78%
10th Percentile £192 £136 £163
90th Percentile £530 £538 £538
UK excluding London median daily rate £335 £275 £330
% change year-on-year +21.82% -16.67% -2.94%
Number of hourly rates quoted 0 27 23
Median hourly rate - £23.50 £17.34
Median hourly rate % change year-on-year - +35.56% +16.28%
UK excluding London median hourly rate - £23.31 £18.67
% change year-on-year - +24.87% +27.53%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 7,564 17,315 19,165
As % of all contract IT jobs advertised in the UK 25.59% 19.48% 18.59%
Number of daily rates quoted 4,576 10,550 11,341
Median daily rate £475 £465 £450
Median daily rate % change year-on-year +2.15% +3.33% +5.88%
10th Percentile £288 £263 £244
90th Percentile £638 £644 £625
UK excluding London median daily rate £450 £440 £414
% change year-on-year +2.27% +6.28% +3.50%
Number of hourly rates quoted 384 834 980
Median hourly rate £35.00 £36.84 £24.17
Median hourly rate % change year-on-year -4.99% +52.44% -16.67%
10th Percentile £17.58 £14.00 £13.00
90th Percentile £63.00 £60.00 £51.00
Median hourly rate £35.00 £37.50 £25.00
% change year-on-year -6.67% +50.00% -21.07%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ITIL Foundation Certificate.

Daily rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL Foundation Certificate over the 6 months to 19 September 2020.

Daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ITIL Foundation Certificate.

Hourly rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 19 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +218 30 £335 +21.82% 10
England +227 28 £335 +3.08% 9
East of England - 9 £335 - 1
South East +159 8 £325 -5.11% 1
London +187 5 £425 +1.80%
Northern Ireland - 5 £588 -
Work from Home - 5 £335 - 1
North of England +114 3 £360 +20.00% 1
South West +89 2 - - 5
North West +84 2 £360 +44.00% 1
Scotland +66 2 £425 +21.43%
Midlands +98 1 - - 1
Yorkshire +82 1 £375 +7.14%
West Midlands +73 1 - -

For the 6 months to 19 September 2020, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for ITIL Foundation Certificate.

1 35 (100.00%) ITIL
2 18 (51.43%) Windows
3 15 (42.86%) Microsoft
3 15 (42.86%) Service Management
4 14 (40.00%) Active Directory
5 11 (31.43%) Office 365
6 9 (25.71%) ITSM
6 9 (25.71%) Finance
6 9 (25.71%) Security Cleared
7 8 (22.86%) Service Delivery
7 8 (22.86%) Windows Server 2012
7 8 (22.86%) Windows Server
8 7 (20.00%) Windows 10
8 7 (20.00%) Azure
8 7 (20.00%) AWS
8 7 (20.00%) Microsoft Certification
8 7 (20.00%) SC Cleared
8 7 (20.00%) Windows Server 2008
9 6 (17.14%) VMware Infrastructure
9 6 (17.14%) VMware
9 6 (17.14%) DHCP
9 6 (17.14%) DNS
9 6 (17.14%) SLA
9 6 (17.14%) Change Management
9 6 (17.14%) Problem-Solving
10 5 (14.29%) Windows Server 2016
10 5 (14.29%) Windows Server 2019
10 5 (14.29%) Infrastructure Engineering
10 5 (14.29%) Skype for Business
10 5 (14.29%) Replication

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (14.29%) Skype for Business
2 4 (11.43%) SharePoint
3 3 (8.57%) MS Exchange
4 1 (2.86%) Exchange Server 2010
4 1 (2.86%) Exchange Server 2013
4 1 (2.86%) IBM Domino
4 1 (2.86%) IIS
Applications
1 2 (5.71%) MS Visio
2 1 (2.86%) Microsoft Office
Cloud Services
1 11 (31.43%) Office 365
2 7 (20.00%) AWS
2 7 (20.00%) Azure
3 4 (11.43%) OneDrive
4 3 (8.57%) Amazon EC2
4 3 (8.57%) Amazon S3
4 3 (8.57%) AWS Elastic Beanstalk
4 3 (8.57%) AWS Lambda
4 3 (8.57%) Route 53
4 3 (8.57%) Virtual Private Cloud
5 2 (5.71%) GCP
6 1 (2.86%) Power Platform
6 1 (2.86%) PowerApps
Communications & Networking
1 6 (17.14%) DHCP
1 6 (17.14%) DNS
2 5 (14.29%) Skype
3 3 (8.57%) Firewall
4 2 (5.71%) Cisco ASA
4 2 (5.71%) LAN
4 2 (5.71%) SSH
4 2 (5.71%) WAN
5 1 (2.86%) Cisco Nexus
5 1 (2.86%) FTP
5 1 (2.86%) IP Telephony
5 1 (2.86%) PABX
5 1 (2.86%) SAN
5 1 (2.86%) SNMP
5 1 (2.86%) Wi-Fi
Database & Business Intelligence
1 4 (11.43%) SQL Server
2 3 (8.57%) Cosmos DB
3 2 (5.71%) Data Warehouse
3 2 (5.71%) SQL Server Integration Services
3 2 (5.71%) SQL Server Reporting Services
General
1 9 (25.71%) Finance
2 3 (8.57%) Banking
3 2 (5.71%) Back Office
3 2 (5.71%) Retail
4 1 (2.86%) Investment Banking
4 1 (2.86%) Law
4 1 (2.86%) Telecoms
Job Titles
1 7 (20.00%) Analyst
2 6 (17.14%) Support Engineer
3 5 (14.29%) 3rd Line Engineer
3 5 (14.29%) Architect
3 5 (14.29%) Cloud Engineer
3 5 (14.29%) Desktop Support
4 4 (11.43%) Support Analyst
5 3 (8.57%) Service Architect
6 2 (5.71%) Applications Engineer
6 2 (5.71%) AWS Engineer
6 2 (5.71%) Azure Engineer
6 2 (5.71%) DV Cleared Desktop Support
6 2 (5.71%) Infrastructure Engineer
6 2 (5.71%) Infrastructure Support
6 2 (5.71%) IT Engineer
6 2 (5.71%) IT Support
6 2 (5.71%) Service Manager
6 2 (5.71%) Service Transition Manager
6 2 (5.71%) Transition Manager
6 2 (5.71%) Windows Engineer
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
Miscellaneous
1 5 (14.29%) Analytical Skills
1 5 (14.29%) Replication
2 3 (8.57%) Management Information System
3 1 (2.86%) Client/Server
3 1 (2.86%) CMDB
3 1 (2.86%) Data Centre
3 1 (2.86%) Hedge funds
3 1 (2.86%) HP StoreVirtual
3 1 (2.86%) IBM XIV
3 1 (2.86%) Self-Motivation
3 1 (2.86%) SWIFT
3 1 (2.86%) Virtual Team
Operating Systems
1 18 (51.43%) Windows
2 8 (22.86%) Windows Server
2 8 (22.86%) Windows Server 2012
3 7 (20.00%) Windows 10
3 7 (20.00%) Windows Server 2008
4 5 (14.29%) Windows Server 2016
4 5 (14.29%) Windows Server 2019
5 4 (11.43%) Apple iOS
6 3 (8.57%) Linux
6 3 (8.57%) Mac OS X
6 3 (8.57%) Unix
7 1 (2.86%) Red Hat Enterprise Linux
7 1 (2.86%) Windows 7
Processes & Methodologies
1 35 (100.00%) ITIL
2 15 (42.86%) Service Management
3 9 (25.71%) ITSM
4 8 (22.86%) Service Delivery
5 6 (17.14%) Change Management
5 6 (17.14%) Problem-Solving
6 5 (14.29%) Infrastructure Engineering
6 5 (14.29%) Service Design
7 4 (11.43%) DevOps
7 4 (11.43%) Incident Management
7 4 (11.43%) Mentoring
7 4 (11.43%) Risk Management
7 4 (11.43%) Stakeholder Management
8 3 (8.57%) Agile Software Development
8 3 (8.57%) Asset Management
8 3 (8.57%) Decision-Making
8 3 (8.57%) Identity Management
8 3 (8.57%) Mathematics
8 3 (8.57%) Stakeholder Engagement
9 2 (5.71%) Performance Management
Programming Languages
1 4 (11.43%) PowerShell
1 4 (11.43%) SQL
2 3 (8.57%) C
3 2 (5.71%) Shell Script
4 1 (2.86%) Korn
4 1 (2.86%) Perl
4 1 (2.86%) Python
Qualifications
1 9 (25.71%) Security Cleared
2 7 (20.00%) Microsoft Certification
2 7 (20.00%) SC Cleared
3 4 (11.43%) DBS Check
3 4 (11.43%) MCSA
4 2 (5.71%) Degree
4 2 (5.71%) DV Cleared
4 2 (5.71%) EXIN
5 1 (2.86%) BPSS Clearance
5 1 (2.86%) CCNA
5 1 (2.86%) Cisco Certification
5 1 (2.86%) ECDL
5 1 (2.86%) ITIL Certification
5 1 (2.86%) MCSE
5 1 (2.86%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (17.14%) SLA
2 2 (5.71%) COBIT
2 2 (5.71%) QA
3 1 (2.86%) Government Security Classifications
3 1 (2.86%) HMG Security Policy Framework
3 1 (2.86%) ISO/IEC 27001
3 1 (2.86%) NCSC
System Software
1 14 (40.00%) Active Directory
2 6 (17.14%) VMware Infrastructure
3 4 (11.43%) Virtual Machines
4 3 (8.57%) Hyper-V
5 2 (5.71%) vSphere
Systems Management
1 4 (11.43%) SCCM
2 3 (8.57%) Microsoft Intune
2 3 (8.57%) WSUS
3 1 (2.86%) Microsoft Data Protection Manager
3 1 (2.86%) SCOM
Vendors
1 15 (42.86%) Microsoft
2 6 (17.14%) VMware
3 4 (11.43%) Apple
4 3 (8.57%) CloudEndure
5 2 (5.71%) Cisco
5 2 (5.71%) Google
5 2 (5.71%) Juniper
5 2 (5.71%) Veeam
6 1 (2.86%) HP
6 1 (2.86%) IBM
6 1 (2.86%) Ivanti
6 1 (2.86%) Red Hat
6 1 (2.86%) Sophos