Period
to 17 July 2018

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 17 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 739 709 735
Rank change year-on-year -30 +26 -57
Contract jobs citing ITIL Foundation Certificate 143 137 166
As % of all contract IT jobs advertised in the UK 0.14% 0.14% 0.15%
As % of the Qualifications category 0.73% 0.73% 0.70%
Number of daily rates quoted 81 78 114
UK median daily rate £380 £289 £325
Median daily rate % change year-on-year +31.60% -11.15% +8.33%
10th Percentile £190 £130 £145
90th Percentile £538 £504 £429
UK excluding London median daily rate £375 £290 £325
% change year-on-year +29.31% -10.77% +8.33%
Number of hourly rates quoted 18 11 12
UK median hourly rate £14.12 £18.50 £14.04
Median hourly rate % change year-on-year -23.66% +31.81% -24.14%
10th Percentile £9.84 £12.88 £11.33
90th Percentile £29.39 £26.75 £35.83
UK excluding London median hourly rate £12.50 £18.50 £27.92
% change year-on-year -32.43% -33.73% +50.81%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 19,468 18,802 23,695
As % of all contract IT jobs advertised in the UK 18.78% 19.79% 21.51%
Number of daily rates quoted 11,603 11,576 14,824
UK median daily rate £450 £425 £403
Median daily rate % change year-on-year +5.88% +5.59% +0.63%
10th Percentile £245 £250 £250
90th Percentile £625 £590 £594
UK excluding London median daily rate £413 £400 £380
% change year-on-year +3.13% +5.26% +1.33%
Number of hourly rates quoted 928 962 847
UK median hourly rate £24.68 £30.00 £28.50
Median hourly rate % change year-on-year -17.73% +5.26% +26.67%
10th Percentile £12.63 £12.08 £12.25
90th Percentile £50.25 £52.50 £50.87
UK excluding London median hourly rate £25.17 £31.50 £29.00
% change year-on-year -20.10% +8.62% +28.89%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Foundation Certificate.

Contractor daily rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 17 July 2018.

Contractor daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Foundation Certificate.

Contractor hourly rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 17 July 2018.

Contractor hourly rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 133 £395 +5.33% 27
UK excluding London -29 99 £375 +29.31% 18
London -43 38 £445 +91.81% 10
Midlands +19 31 £406 - 5
North of England +1 30 £375 +7.14% 5
North West +1 23 £330 -3.58% 1
South East -40 23 £300 -29.41% 3
West Midlands -1 20 £406 - 4
East Midlands +10 11 £407 - 1
East of England +12 6 £320 +6.67% 3
South West -7 5 - - 1
North East -6 4 £550 +12.82% 2
Yorkshire -14 3 £394 +72.70% 2
Wales -38 2 £190 +5.56%
Scotland -47 2 - - 1

For the 6 months to 17 July 2018, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for ITIL Foundation Certificate.

1 143 (100.00%) ITIL
2 45 (31.47%) Microsoft
3 38 (26.57%) Finance
4 37 (25.87%) Windows
5 35 (24.48%) Active Directory
5 35 (24.48%) Service Management
6 30 (20.98%) Windows 7
7 27 (18.88%) Problem-Solving
8 26 (18.18%) Degree
9 24 (16.78%) Microsoft Office
10 23 (16.08%) ServiceNow
10 23 (16.08%) Analytical Skills
11 22 (15.38%) Security Cleared
12 20 (13.99%) SCCM
12 20 (13.99%) Microsoft Excel
12 20 (13.99%) Microsoft Certification
12 20 (13.99%) Service Delivery
13 19 (13.29%) Configuration Management
14 18 (12.59%) Cisco
14 18 (12.59%) VMware
14 18 (12.59%) Windows 10
15 16 (11.19%) Office 365
15 16 (11.19%) Asset Management
15 16 (11.19%) DHCP
15 16 (11.19%) Change Management
16 15 (10.49%) HP
16 15 (10.49%) Incident Management
16 15 (10.49%) Risk Management
16 15 (10.49%) SC Cleared
17 14 (9.79%) VMware Infrastructure

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.59%) Skype for Business
2 7 (4.90%) Apache
3 6 (4.20%) IIS
4 4 (2.80%) MS Exchange
4 4 (2.80%) SharePoint
4 4 (2.80%) Tomcat
5 3 (2.10%) SharePoint 2010
6 2 (1.40%) Cloud Foundry
6 2 (1.40%) CMS
7 1 (0.70%) Blackberry Enterprise Server
7 1 (0.70%) Exchange Server 2007
7 1 (0.70%) Exchange Server 2013
7 1 (0.70%) JBoss
7 1 (0.70%) WebSphere
7 1 (0.70%) WildFly
Applications
1 24 (16.78%) Microsoft Office
2 20 (13.99%) Microsoft Excel
3 8 (5.59%) Microsoft PowerPoint
4 2 (1.40%) MS Visio
Business Applications
1 2 (1.40%) Remedy ITSM
2 1 (0.70%) Remedy AR System
Cloud Services
1 16 (11.19%) Office 365
2 4 (2.80%) G Suite
3 3 (2.10%) SaaS
4 2 (1.40%) Amazon AWS
4 2 (1.40%) Google Cloud Platform
5 1 (0.70%) Azure Active Directory
5 1 (0.70%) Microsoft Azure
Communications & Networking
1 16 (11.19%) DHCP
2 11 (7.69%) LAN
2 11 (7.69%) TCP/IP
2 11 (7.69%) VPN
2 11 (7.69%) WAN
3 10 (6.99%) DNS
4 9 (6.29%) Firewall
4 9 (6.29%) Network Security
5 8 (5.59%) SAN
5 8 (5.59%) Skype
5 8 (5.59%) Wi-Fi
6 7 (4.90%) 802.11
6 7 (4.90%) Telepresence
7 6 (4.20%) BGP
7 6 (4.20%) Internet
7 6 (4.20%) NGN
7 6 (4.20%) OSPF
8 4 (2.80%) Cisco IOS
9 3 (2.10%) SMS
9 3 (2.10%) VoIP
Database & Business Intelligence
1 10 (6.99%) SQL Server
2 8 (5.59%) BusinessObjects
3 3 (2.10%) SAP Data Services
4 1 (0.70%) GIS
4 1 (0.70%) MySQL
4 1 (0.70%) PostgreSQL
Development Applications
1 2 (1.40%) Jenkins
1 2 (1.40%) JIRA
2 1 (0.70%) MSI
General
1 38 (26.57%) Finance
2 11 (7.69%) Banking
3 9 (6.29%) Retail
4 6 (4.20%) Investment Banking
4 6 (4.20%) Marketing
5 5 (3.50%) Billing
6 3 (2.10%) Dutch Language
6 3 (2.10%) Legal
6 3 (2.10%) Pharmaceutical
6 3 (2.10%) Telecoms
7 2 (1.40%) Manufacturing
8 1 (0.70%) Advertising
8 1 (0.70%) Back Office
8 1 (0.70%) Law
8 1 (0.70%) Retail Banking
Job Titles
1 36 (25.17%) Analyst
2 13 (9.09%) Service Manager
3 12 (8.39%) Service Analyst
4 10 (6.99%) IT Support
5 9 (6.29%) Designer
5 9 (6.29%) Support Analyst
6 8 (5.59%) Developer
6 8 (5.59%) IT Manager
6 8 (5.59%) Service Desk Analyst
7 7 (4.90%) Configuration Manager
7 7 (4.90%) Network Analyst
7 7 (4.90%) ServiceNow Developer
7 7 (4.90%) Support Engineer
8 6 (4.20%) 2nd Line Support
8 6 (4.20%) Administrator
8 6 (4.20%) Desktop Support
8 6 (4.20%) Network Security Analyst
8 6 (4.20%) Security Analyst
8 6 (4.20%) Transition Manager
9 5 (3.50%) IT Services Manager
Libraries, Frameworks & Software Standards
1 7 (4.90%) 802.1X
2 6 (4.20%) .NET
2 6 (4.20%) J2EE
2 6 (4.20%) Middleware
3 5 (3.50%) HTML
4 4 (2.80%) Web Services
5 2 (1.40%) Ajax
5 2 (1.40%) AngularJS
5 2 (1.40%) LAMP
5 2 (1.40%) REST
5 2 (1.40%) SOAP
5 2 (1.40%) Software Packaging
6 1 (0.70%) .NET Framework
6 1 (0.70%) CSS
6 1 (0.70%) DHTML
6 1 (0.70%) LAPP Stack
6 1 (0.70%) LDAP
6 1 (0.70%) XML
Miscellaneous
1 23 (16.08%) Analytical Skills
2 11 (7.69%) CMDB
2 11 (7.69%) Management Information System
3 10 (6.99%) Data Centre
4 9 (6.29%) Video Conferencing
5 5 (3.50%) Clustering
6 4 (2.80%) Fat Client
6 4 (2.80%) Public Cloud
6 4 (2.80%) Smartphone
6 4 (2.80%) Thin Client
7 3 (2.10%) Driving Licence
7 3 (2.10%) Replication
8 2 (1.40%) NHS
9 1 (0.70%) Blackberry
9 1 (0.70%) BYOD
9 1 (0.70%) EMC VNX
9 1 (0.70%) Enterprise Cloud
9 1 (0.70%) Enterprise Software
9 1 (0.70%) Mobile App
9 1 (0.70%) Mobile Banking
Operating Systems
1 37 (25.87%) Windows
2 30 (20.98%) Windows 7
3 18 (12.59%) Windows 10
4 11 (7.69%) Windows Server
5 8 (5.59%) Linux
5 8 (5.59%) Unix
6 6 (4.20%) Solaris
6 6 (4.20%) Windows Vista
7 4 (2.80%) Windows 8
7 4 (2.80%) Windows Server 2012
8 3 (2.10%) Windows Server 2003
8 3 (2.10%) Windows Server 2008
9 2 (1.40%) Mac OS X
10 1 (0.70%) AIX
10 1 (0.70%) CentOS
10 1 (0.70%) Oracle Linux
10 1 (0.70%) Red Hat Enterprise Linux
10 1 (0.70%) Windows 2000
10 1 (0.70%) Windows XP
Processes & Methodologies
1 143 (100.00%) ITIL
2 35 (24.48%) Service Management
3 27 (18.88%) Problem-Solving
4 20 (13.99%) Service Delivery
5 19 (13.29%) Configuration Management
6 16 (11.19%) Asset Management
6 16 (11.19%) Change Management
7 15 (10.49%) Incident Management
7 15 (10.49%) Risk Management
8 14 (9.79%) ITSM
8 14 (9.79%) Risk Assessment
9 13 (9.09%) Coaching
9 13 (9.09%) Service Design
10 11 (7.69%) Analytics
10 11 (7.69%) Mobile Device Management
10 11 (7.69%) PRINCE2
11 10 (6.99%) Software Deployment
12 9 (6.29%) Agile Software Development
12 9 (6.29%) Disaster Recovery
12 9 (6.29%) Information Security
Programming Languages
1 10 (6.99%) PowerShell
2 5 (3.50%) JavaScript
2 5 (3.50%) SQL
2 5 (3.50%) VB
3 2 (1.40%) Java
3 2 (1.40%) Python
3 2 (1.40%) Shell Script
4 1 (0.70%) Perl
Qualifications
1 26 (18.18%) Degree
2 22 (15.38%) Security Cleared
3 20 (13.99%) Microsoft Certification
4 15 (10.49%) SC Cleared
5 14 (9.79%) MCSE
6 13 (9.09%) Cisco Certification
7 10 (6.99%) CCNA
7 10 (6.99%) DV Cleared
7 10 (6.99%) MCSA
8 8 (5.59%) MCP
9 7 (4.90%) Check Point Certification
9 7 (4.90%) CISSP
10 3 (2.10%) CCENT
10 3 (2.10%) PRINCE2 Practitioner
11 2 (1.40%) CCNP
11 2 (1.40%) MOS
12 1 (0.70%) CCIE
12 1 (0.70%) Citrix Certification
12 1 (0.70%) MCDST
12 1 (0.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (9.79%) SLA
2 6 (4.20%) GDPR
3 5 (3.50%) ISO 9001
4 3 (2.10%) ISO/IEC 27001
5 1 (0.70%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 1 (0.70%) PMO
System Software
1 35 (24.48%) Active Directory
2 14 (9.79%) VMware Infrastructure
3 9 (6.29%) Microsoft App-V
4 5 (3.50%) Veritas Cluster Server
4 5 (3.50%) XenApp
4 5 (3.50%) XenDesktop
5 4 (2.80%) Hyper-V
5 4 (2.80%) Terminal Services
6 3 (2.10%) VMware Workstation
7 2 (1.40%) Docker
7 2 (1.40%) Virtual Desktop
8 1 (0.70%) iptables
8 1 (0.70%) Squid
Systems Management
1 20 (13.99%) SCCM
2 5 (3.50%) SafeCom
3 4 (2.80%) AirWatch
3 4 (2.80%) WSUS
4 2 (1.40%) Kubernetes
4 2 (1.40%) OVSD
4 2 (1.40%) ServiceCenter
4 2 (1.40%) Single Sign-On
5 1 (0.70%) Nagios
5 1 (0.70%) Nessus
5 1 (0.70%) Norton AntiVirus
5 1 (0.70%) Oracle ZFS
5 1 (0.70%) SELinux
5 1 (0.70%) Systems Management Server (SMS)
5 1 (0.70%) vRealize
5 1 (0.70%) vRealize Orchestrator
Vendors
1 45 (31.47%) Microsoft
2 23 (16.08%) ServiceNow
3 18 (12.59%) Cisco
3 18 (12.59%) VMware
4 15 (10.49%) HP
5 9 (6.29%) Citrix
5 9 (6.29%) Palo Alto
6 8 (5.59%) CheckPoint
6 8 (5.59%) Polycom
6 8 (5.59%) Remedy
6 8 (5.59%) SAP
7 6 (4.20%) Apple
7 6 (4.20%) Dell
7 6 (4.20%) Google
7 6 (4.20%) McAfee
7 6 (4.20%) Oracle
8 5 (3.50%) FireEye
8 5 (3.50%) Wyse
9 4 (2.80%) Fujitsu
10 2 (1.40%) BMC