Period
to 17 November 2017

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 703 760 651
Rank change year-on-year +57 -109 +45
Contract jobs citing ITIL Foundation Certificate 175 134 244
As % of all contract IT jobs advertised in the UK 0.17% 0.13% 0.21%
As % of the Qualifications category 0.91% 0.61% 1.07%
Number of daily rates quoted 116 82 131
UK median daily rate £300 £308 £340
Median daily rate % change year-on-year -2.44% -9.56% +13.33%
10th Percentile £130 £136 £140
90th Percentile £466 £500 £500
UK excluding London median daily rate £300 £325 £325
% change year-on-year -7.69% - +8.33%
Number of hourly rates quoted 17 13 25
UK median hourly rate £14.04 £14.04 £18.52
Median hourly rate % change year-on-year +0.04% -24.22% +23.47%
10th Percentile £10.00 £12.13 £12.00
90th Percentile £27.42 £20.83 £41.25
UK excluding London median hourly rate £13.50 £14.63 £18.52
% change year-on-year -7.69% -21.03% +29.96%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 19215 21966 22712
As % of all contract IT jobs advertised in the UK 18.69% 20.73% 19.76%
Number of daily rates quoted 11759 13662 13661
UK median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +2.56%
10th Percentile £220 £240 £240
90th Percentile £600 £588 £575
UK excluding London median daily rate £400 £388 £382
% change year-on-year +3.23% +1.44% +3.95%
Number of hourly rates quoted 916 873 1092
UK median hourly rate £26.55 £26.00 £24.27
Median hourly rate % change year-on-year +2.13% +7.12% +27.75%
10th Percentile £12.04 £12.13 £12.00
90th Percentile £50.00 £49.19 £49.98
UK excluding London median hourly rate £28.50 £27.00 £25.00
% change year-on-year +5.56% +8.00% +31.58%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Foundation Certificate.

Contractor daily rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 17 November 2017.

Contractor daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Foundation Certificate.

Contractor hourly rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 17 November 2017.

Contractor hourly rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 141 £330 +10.00% 10
UK excluding London +71 133 £300 -7.69% 6
South East +36 71 £375 +12.78% 1
London -2 41 £275 -4.35% 5
Wales - 23 £136 - 1
North of England +56 12 £280 -13.85% 3
North West +28 9 £280 +7.69%
Scotland -3 8 £300 -20.00%
East of England -23 8 £275 +19.57% 1
Midlands +16 5 £338 -0.74%
South West +2 4 - -
East Midlands -6 3 £450 +25.00%
North East +62 2 £400 -23.81%
West Midlands +19 2 £225 -25.00%
Northern Ireland - 2 £500 -
Yorkshire +25 1 - - 3

For the 6 months to 17 November 2017, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ITIL Foundation Certificate.

1 175 (100.00%) ITIL
2 66 (37.71%) Microsoft
3 60 (34.29%) Windows
4 57 (32.57%) Active Directory
5 56 (32.00%) Service Management
6 47 (26.86%) Security Cleared
7 41 (23.43%) Service Delivery
8 35 (20.00%) Degree
9 33 (18.86%) SLA
10 31 (17.71%) MS Exchange
10 31 (17.71%) Windows Server
11 29 (16.57%) DV Cleared
12 28 (16.00%) Service Design
13 27 (15.43%) SC Cleared
13 27 (15.43%) Microsoft Certification
14 26 (14.86%) Microsoft Office
14 26 (14.86%) VMware
15 24 (13.71%) SQL
16 23 (13.14%) PRINCE2
16 23 (13.14%) Cisco
16 23 (13.14%) DNS
16 23 (13.14%) Finance
17 22 (12.57%) Risk Management
17 22 (12.57%) ITSM
17 22 (12.57%) Microsoft Excel
18 21 (12.00%) DHCP
19 19 (10.86%) HP
19 19 (10.86%) Citrix
20 18 (10.29%) NHS
21 17 (9.71%) ISO 9001

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (17.71%) MS Exchange
2 15 (8.57%) SharePoint
3 10 (5.71%) IIS
4 9 (5.14%) CMS
5 7 (4.00%) SharePoint 2010
6 5 (2.86%) Exchange Server 2013
6 5 (2.86%) Skype for Business
7 4 (2.29%) SharePoint 2013
8 3 (1.71%) Documentum
8 3 (1.71%) Oracle Workflow
9 2 (1.14%) Apache
9 2 (1.14%) Exchange Server 2010
9 2 (1.14%) Tomcat
10 1 (0.57%) Blackberry Enterprise Server
10 1 (0.57%) Confluence
10 1 (0.57%) Exchange Server 2007
10 1 (0.57%) JBoss
Applications
1 26 (14.86%) Microsoft Office
2 22 (12.57%) Microsoft Excel
3 12 (6.86%) Microsoft Project
4 11 (6.29%) Microsoft PowerPoint
5 4 (2.29%) MS Visio
6 3 (1.71%) Stata
Business Applications
1 4 (2.29%) Unit4 Business World
2 3 (1.71%) Remedy ITSM
3 2 (1.14%) Oracle Applications
3 2 (1.14%) SAP IS-U
4 1 (0.57%) Oracle EBS R12
4 1 (0.57%) Relativity
Cloud Services
1 15 (8.57%) Office 365
2 3 (1.71%) SaaS
3 2 (1.14%) PaaS
4 1 (0.57%) Amazon AWS
4 1 (0.57%) Cloud Computing
4 1 (0.57%) IaaS
4 1 (0.57%) Microsoft Azure
Communications & Networking
1 23 (13.14%) DNS
2 21 (12.00%) DHCP
3 16 (9.14%) Firewall
4 15 (8.57%) TCP/IP
5 8 (4.57%) Internet
5 8 (4.57%) LAN
6 7 (4.00%) WAN
7 5 (2.86%) PBX
7 5 (2.86%) Skype
7 5 (2.86%) Telepresence
7 5 (2.86%) VoIP
8 4 (2.29%) IP Telephony
9 3 (1.71%) Wireless
10 2 (1.14%) SMS
10 2 (1.14%) SSL
10 2 (1.14%) VPN
11 1 (0.57%) FTP
11 1 (0.57%) GSM
11 1 (0.57%) Kerberos
11 1 (0.57%) LDAP
Database & Business Intelligence
1 10 (5.71%) SQL Server
2 5 (2.86%) SQL Server 2008
2 5 (2.86%) SQL Server 2012
3 4 (2.29%) EDRMS
3 4 (2.29%) Oracle Database
4 2 (1.14%) Crystal Reports
4 2 (1.14%) DB2
5 1 (0.57%) MongoDB
5 1 (0.57%) Oracle Database 11g
5 1 (0.57%) SQL Server Reporting Services
Development Applications
1 5 (2.86%) JIRA
2 4 (2.29%) Bitbucket
3 1 (0.57%) Metasploit
General
1 23 (13.14%) Finance
2 5 (2.86%) Local Government
3 4 (2.29%) Billing
3 4 (2.29%) Legal
3 4 (2.29%) Telecoms
4 3 (1.71%) Advertising
4 3 (1.71%) Banking
4 3 (1.71%) Manufacturing
4 3 (1.71%) Military
4 3 (1.71%) Retail
5 2 (1.14%) Back Office
6 1 (0.57%) Aerospace
6 1 (0.57%) Electronics
6 1 (0.57%) Law
6 1 (0.57%) Marketing
6 1 (0.57%) Pharmaceutical
6 1 (0.57%) Publishing
Job Titles
1 45 (25.71%) Analyst
2 36 (20.57%) Service Manager
3 18 (10.29%) IT Support
3 18 (10.29%) Service Analyst
4 15 (8.57%) Service Desk Analyst
5 14 (8.00%) Support Analyst
6 12 (6.86%) IT Manager
7 11 (6.29%) IT Analyst
7 11 (6.29%) Support Engineer
8 10 (5.71%) Consultant
8 10 (5.71%) IT Services Manager
8 10 (5.71%) IT Technician
9 9 (5.14%) ITIL Manager
10 8 (4.57%) 1st Line Support
10 8 (4.57%) Designer
10 8 (4.57%) Technical Engineer
10 8 (4.57%) Technical Support
10 8 (4.57%) Technical Support Engineer
11 7 (4.00%) 2nd Line Support
11 7 (4.00%) Support Technician
Libraries, Frameworks & Software Standards
1 4 (2.29%) HTML
1 4 (2.29%) Web Services
1 4 (2.29%) XML
2 3 (1.71%) Ajax
2 3 (1.71%) AngularJS
2 3 (1.71%) CSS
2 3 (1.71%) Twitter Bootstrap
3 1 (0.57%) .NET
3 1 (0.57%) LAMP
3 1 (0.57%) SAML
3 1 (0.57%) SOAP
Miscellaneous
1 18 (10.29%) NHS
2 15 (8.57%) Analytical Skills
2 15 (8.57%) Data Centre
3 12 (6.86%) CMDB
3 12 (6.86%) Management Information System
4 6 (3.43%) Video Conferencing
5 5 (2.86%) Blackberry
6 4 (2.29%) Client/Server
7 3 (1.71%) Life Science
7 3 (1.71%) PMI
7 3 (1.71%) Virtual Team
8 2 (1.14%) Data Structures
8 2 (1.14%) iSeries
8 2 (1.14%) LPAR
9 1 (0.57%) AS400
9 1 (0.57%) Computer Science
9 1 (0.57%) Driving Licence
9 1 (0.57%) PKI
9 1 (0.57%) RIA
9 1 (0.57%) User Experience
Operating Systems
1 60 (34.29%) Windows
2 31 (17.71%) Windows Server
3 15 (8.57%) Windows 7
4 11 (6.29%) Windows Server 2012
5 10 (5.71%) Linux
6 9 (5.14%) Windows Server 2008
6 9 (5.14%) Windows XP
7 8 (4.57%) Unix
8 6 (3.43%) Windows 10
8 6 (3.43%) Windows Server 2003
9 4 (2.29%) AIX
10 2 (1.14%) Mac OS
10 2 (1.14%) Red Hat Enterprise Linux
11 1 (0.57%) Solaris
11 1 (0.57%) Ubuntu
11 1 (0.57%) VMS
11 1 (0.57%) Windows 8
Processes & Methodologies
1 175 (100.00%) ITIL
2 56 (32.00%) Service Management
3 41 (23.43%) Service Delivery
4 28 (16.00%) Service Design
5 23 (13.14%) PRINCE2
6 22 (12.57%) ITSM
6 22 (12.57%) Risk Management
7 16 (9.14%) Stakeholder Management
8 15 (8.57%) Performance Management
9 12 (6.86%) Incident Management
9 12 (6.86%) ITIL V3
10 11 (6.29%) Agile Software Development
10 11 (6.29%) Continuous Improvement
10 11 (6.29%) Operations Management
11 10 (5.71%) Logistics
12 9 (5.14%) Line Management
13 8 (4.57%) Change Management
13 8 (4.57%) People Management
13 8 (4.57%) Stakeholder and Relationship Management
13 8 (4.57%) Ticket Management
Programming Languages
1 24 (13.71%) SQL
2 4 (2.29%) Java
2 4 (2.29%) JavaScript
3 3 (1.71%) C
3 3 (1.71%) PowerShell
4 2 (1.14%) Shell Script
5 1 (0.57%) Python
5 1 (0.57%) R
5 1 (0.57%) Ruby
Qualifications
1 47 (26.86%) Security Cleared
2 35 (20.00%) Degree
3 29 (16.57%) DV Cleared
4 27 (15.43%) Microsoft Certification
4 27 (15.43%) SC Cleared
5 15 (8.57%) Cisco Certification
6 14 (8.00%) CCNA
7 12 (6.86%) MCP
8 10 (5.71%) Master's Degree
9 9 (5.14%) MCSA
10 8 (4.57%) MCSE
11 7 (4.00%) A+ Certification
12 6 (3.43%) MCITP
13 5 (2.86%) ITIL Certification
14 4 (2.29%) Chartered Engineer
14 4 (2.29%) CISSP
14 4 (2.29%) CITP
14 4 (2.29%) PMI Certification
15 3 (1.71%) Computer Science Degree
15 3 (1.71%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 33 (18.86%) SLA
2 17 (9.71%) ISO 9001
3 8 (4.57%) ISO/IEC 20000
4 3 (1.71%) ISO/IEC 27001
4 3 (1.71%) QA
5 1 (0.57%) Data Quality
5 1 (0.57%) Disclosure Scotland
5 1 (0.57%) GDPR
System Software
1 57 (32.57%) Active Directory
2 13 (7.43%) VMware Infrastructure
3 4 (2.29%) vSphere
4 1 (0.57%) iptables
4 1 (0.57%) Postfix
4 1 (0.57%) Samba
4 1 (0.57%) Squid
4 1 (0.57%) VMware ESXi
4 1 (0.57%) XenApp
Systems Management
1 16 (9.14%) SCCM
2 10 (5.71%) OVSD
3 7 (4.00%) HP Data Protector
3 7 (4.00%) Tivoli
3 7 (4.00%) Tivoli Storage Manager
4 5 (2.86%) Systems Management Server (SMS)
5 3 (1.71%) NetBackup
6 2 (1.14%) DameWare
7 1 (0.57%) CA Single Sign-On
7 1 (0.57%) Cisco UCCX
7 1 (0.57%) Control-M
7 1 (0.57%) EMC NetWorker
7 1 (0.57%) Nessus
7 1 (0.57%) Nmap
7 1 (0.57%) vCenter Server
7 1 (0.57%) WSUS
Vendors
1 66 (37.71%) Microsoft
2 26 (14.86%) VMware
3 23 (13.14%) Cisco
4 19 (10.86%) Citrix
4 19 (10.86%) HP
5 8 (4.57%) Oracle
5 8 (4.57%) ServiceNow
6 6 (3.43%) Remedy
7 5 (2.86%) IBM
7 5 (2.86%) NetApp
7 5 (2.86%) Polycom
8 3 (1.71%) Avaya
8 3 (1.71%) BT
8 3 (1.71%) SAP
8 3 (1.71%) Sophos
9 2 (1.14%) BMC
9 2 (1.14%) Red Hat
9 2 (1.14%) Siemens
9 2 (1.14%) SolarWinds
10 1 (0.57%) CA