Period
to 6 April 2020

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 6 April 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK
6 months to
6 Apr 2020
Same period 2019 Same period 2018
Rank 607 639 772
Rank change year-on-year +32 +133 -50
Contract jobs citing ITIL Foundation Certificate 86 240 128
As % of all contract jobs advertised in the UK 0.14% 0.25% 0.13%
As % of the Qualifications category 0.63% 1.27% 0.65%
Number of daily rates quoted 43 137 79
Median daily rate £300 £365 £400
Median daily rate % change year-on-year -17.81% -8.75% +33.33%
10th Percentile £146 £156 £150
90th Percentile £448 £750 £508
UK excluding London median daily rate £300 £246 £414
% change year-on-year +21.83% -40.52% +38.00%
Number of hourly rates quoted 16 34 17
Median hourly rate £23.50 £24.36 £13.50
Median hourly rate % change year-on-year -3.52% +80.43% -27.03%
10th Percentile £10.51 £14.10 £9.62
90th Percentile £30.23 £33.40 £21.70
UK excluding London median hourly rate £16.82 £20.00 £11.00
% change year-on-year -15.90% +81.82% -40.54%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 13,609 18,848 19,593
As % of all contract IT jobs advertised in the UK 22.03% 19.44% 19.25%
Number of daily rates quoted 8,228 11,379 11,870
Median daily rate £475 £454 £450
Median daily rate % change year-on-year +4.63% +0.89% +5.88%
10th Percentile £255 £263 £235
90th Percentile £638 £638 £625
UK excluding London median daily rate £450 £425 £405
% change year-on-year +5.88% +4.94% +1.25%
Number of hourly rates quoted 664 863 868
Median hourly rate £35.00 £32.50 £23.75
Median hourly rate % change year-on-year +7.69% +36.84% -15.18%
10th Percentile £15.56 £12.50 £12.50
90th Percentile £57.00 £52.52 £50.08
Median hourly rate £34.00 £28.98 £25.00
% change year-on-year +17.34% +15.90% -13.79%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ITIL Foundation Certificate.

Daily rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL Foundation Certificate over the 6 months to 6 April 2020.

Daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ITIL Foundation Certificate.

Hourly rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Hourly Rate Histogram

Hourly rate distribution of jobs citing ITIL Foundation Certificate over the 6 months to 6 April 2020.

Hourly rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 6 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 66 £239 -36.15% 19
UK excluding London +70 58 £300 +21.83% 23
London +66 24 £255 -55.65% 3
South East +58 17 £239 -8.78% 5
East of England +39 13 £225 -40.00% 3
Wales +33 10 £425 +142.86% 4
North of England +36 8 £245 -23.56% 3
Scotland +29 6 £366 +205.21% 3
Yorkshire +45 4 £375 +63.04%
North West +10 4 £115 -71.25% 2
Midlands +56 3 £288 -23.33% 1
East Midlands +30 2 £288 +91.67%
West Midlands +50 1 - - 1
Work from Home +8 1 £550 +29.41% 1
South West - 1 £300 - 4

For the 6 months to 6 April 2020, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for ITIL Foundation Certificate.

1 86 (100.00%) ITIL
2 38 (44.19%) Windows
3 36 (41.86%) Microsoft
4 24 (27.91%) Service Management
5 21 (24.42%) Active Directory
6 18 (20.93%) Service Delivery
6 18 (20.93%) Windows 10
6 18 (20.93%) Windows Server
7 17 (19.77%) Microsoft Certification
7 17 (19.77%) Microsoft Office
8 16 (18.60%) Incident Management
9 15 (17.44%) ITSM
9 15 (17.44%) Analytical Skills
10 14 (16.28%) MS Exchange
11 13 (15.12%) Security Cleared
11 13 (15.12%) Public Sector
12 12 (13.95%) Information Security
13 11 (12.79%) Windows 7
14 10 (11.63%) Office 365
14 10 (11.63%) Degree
14 10 (11.63%) Validation
14 10 (11.63%) LAN
14 10 (11.63%) Problem-Solving
15 9 (10.47%) Citrix
15 9 (10.47%) DNS
15 9 (10.47%) Change Management
15 9 (10.47%) SC Cleared
16 8 (9.30%) Management Information System
16 8 (9.30%) SLA
16 8 (9.30%) DHCP

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (16.28%) MS Exchange
2 3 (3.49%) SharePoint
3 2 (2.33%) Exchange Server 2010
3 2 (2.33%) Exchange Server 2013
4 1 (1.16%) CMS
4 1 (1.16%) Drupal
4 1 (1.16%) Exchange Server 2007
4 1 (1.16%) IIS
4 1 (1.16%) Skype for Business
4 1 (1.16%) WebSphere
Applications
1 17 (19.77%) Microsoft Office
2 3 (3.49%) Microsoft Excel
2 3 (3.49%) Microsoft PowerPoint
2 3 (3.49%) Spreadsheet
Business Applications
1 5 (5.81%) Remedy ITSM
2 1 (1.16%) Sprinklr
Cloud Services
1 10 (11.63%) Office 365
2 2 (2.33%) Azure
2 2 (2.33%) SaaS
3 1 (1.16%) AWS
3 1 (1.16%) Azure Active Directory
3 1 (1.16%) Google Analytics
3 1 (1.16%) IaaS
3 1 (1.16%) PaaS
3 1 (1.16%) Veeva
Communications & Networking
1 10 (11.63%) LAN
2 9 (10.47%) DNS
3 8 (9.30%) DHCP
4 6 (6.98%) WAN
5 5 (5.81%) VLAN
6 4 (4.65%) VPN
7 2 (2.33%) Firewall
7 2 (2.33%) Radio Access Network
7 2 (2.33%) TCP/IP
8 1 (1.16%) Cisco Nexus
8 1 (1.16%) IP Telephony
8 1 (1.16%) IPv4
8 1 (1.16%) Network Security
8 1 (1.16%) PABX
8 1 (1.16%) PuTTY
8 1 (1.16%) SAN
8 1 (1.16%) Skype
8 1 (1.16%) SSL
8 1 (1.16%) Wi-Fi
8 1 (1.16%) WinSCP
Database & Business Intelligence
1 6 (6.98%) SQL Server
2 1 (1.16%) SAP BW
2 1 (1.16%) SAP HANA
2 1 (1.16%) SQL Server 2012
Development Applications
1 3 (3.49%) MSI
2 1 (1.16%) GitLab
2 1 (1.16%) Jenkins
2 1 (1.16%) Team Foundation Server
General
1 13 (15.12%) Public Sector
2 6 (6.98%) Telecoms
3 5 (5.81%) Finance
4 4 (4.65%) Manufacturing
5 3 (3.49%) Pharmaceutical
6 2 (2.33%) Legal
7 1 (1.16%) Aerospace
7 1 (1.16%) Banking
7 1 (1.16%) Billing
7 1 (1.16%) International Banking
7 1 (1.16%) Law
7 1 (1.16%) Retail
Job Titles
1 26 (30.23%) Analyst
2 12 (13.95%) IT Support
2 12 (13.95%) Service Analyst
3 11 (12.79%) Service Desk Analyst
4 10 (11.63%) Support Engineer
5 8 (9.30%) 2nd Line Support
6 6 (6.98%) IT Support Technician
6 6 (6.98%) IT Technician
6 6 (6.98%) Service Manager
6 6 (6.98%) Support Analyst
6 6 (6.98%) Support Technician
7 5 (5.81%) Desktop Support
7 5 (5.81%) IT Manager
8 4 (4.65%) 2nd Line Support Analyst
8 4 (4.65%) Delivery Manager
8 4 (4.65%) IT Analyst
8 4 (4.65%) Operations Analyst
8 4 (4.65%) Service Delivery Manager
8 4 (4.65%) Wintel Engineer
9 3 (3.49%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 2 (2.33%) Ajax
1 2 (2.33%) Web Services
2 1 (1.16%) .NET
2 1 (1.16%) .NET Framework
2 1 (1.16%) AngularJS
2 1 (1.16%) CSS
2 1 (1.16%) HTML
2 1 (1.16%) LDAP
2 1 (1.16%) REST
2 1 (1.16%) SOAP
2 1 (1.16%) WebSphere MQ
2 1 (1.16%) XML
Miscellaneous
1 15 (17.44%) Analytical Skills
2 8 (9.30%) Management Information System
3 7 (8.14%) Data Centre
4 5 (5.81%) Driving Licence
5 4 (4.65%) Self-Motivation
6 3 (3.49%) CMDB
6 3 (3.49%) Enterprise Software
7 2 (2.33%) Client/Server
7 2 (2.33%) FMCG
7 2 (2.33%) Life Science
7 2 (2.33%) NHS
7 2 (2.33%) Smartphone
8 1 (1.16%) AS400
8 1 (1.16%) Cloud Native
8 1 (1.16%) Data Protection Act
8 1 (1.16%) HP StoreVirtual
8 1 (1.16%) iSeries
Operating Systems
1 38 (44.19%) Windows
2 18 (20.93%) Windows 10
2 18 (20.93%) Windows Server
3 11 (12.79%) Windows 7
4 6 (6.98%) Windows Server 2008
4 6 (6.98%) Windows Server 2012
5 5 (5.81%) Apple iOS
6 4 (4.65%) VMS
6 4 (4.65%) Windows Server 2016
6 4 (4.65%) Windows Server 2019
7 2 (2.33%) Android
7 2 (2.33%) Linux
8 1 (1.16%) Mac OS X
8 1 (1.16%) Unix
8 1 (1.16%) Windows Embedded Compact
Processes & Methodologies
1 86 (100.00%) ITIL
2 24 (27.91%) Service Management
3 18 (20.93%) Service Delivery
4 16 (18.60%) Incident Management
5 15 (17.44%) ITSM
6 12 (13.95%) Information Security
7 10 (11.63%) Problem-Solving
7 10 (11.63%) Validation
8 9 (10.47%) Change Management
9 7 (8.14%) Agile Software Development
9 7 (8.14%) Data Protection
10 6 (6.98%) Risk Management
11 5 (5.81%) Business Continuity
11 5 (5.81%) Cybersecurity
11 5 (5.81%) Migration
11 5 (5.81%) Performance Management
11 5 (5.81%) Problem Management
11 5 (5.81%) Risk Assessment
11 5 (5.81%) Root Cause Analysis
12 4 (4.65%) Technical Analysis
Programming Languages
1 7 (8.14%) PowerShell
2 5 (5.81%) VB
3 4 (4.65%) C
3 4 (4.65%) SQL
4 1 (1.16%) JavaScript
4 1 (1.16%) T-SQL
Qualifications
1 17 (19.77%) Microsoft Certification
2 13 (15.12%) Security Cleared
3 10 (11.63%) Degree
4 9 (10.47%) SC Cleared
5 7 (8.14%) Cisco Certification
5 7 (8.14%) MCP
6 5 (5.81%) MCSA
6 5 (5.81%) MCSE
7 4 (4.65%) CCNA
8 3 (3.49%) CISA
8 3 (3.49%) CISSP
8 3 (3.49%) MCDST
9 2 (2.33%) CCNP
9 2 (2.33%) DV Cleared
9 2 (2.33%) ECDL
10 1 (1.16%) CCDA
10 1 (1.16%) CCSE
10 1 (1.16%) CISM
10 1 (1.16%) PRINCE2 Practitioner
10 1 (1.16%) SSCP
Quality Assurance & Compliance
1 8 (9.30%) SLA
2 6 (6.98%) ISO/IEC 27001
3 3 (3.49%) Cyber Essentials
3 3 (3.49%) NIST
4 2 (2.33%) GDPR
4 2 (2.33%) GxP
4 2 (2.33%) QA
4 2 (2.33%) Sarbanes-Oxley
5 1 (1.16%) Disclosure Scotland
5 1 (1.16%) ISO/IEC 20000
5 1 (1.16%) PMO
System Software
1 21 (24.42%) Active Directory
2 6 (6.98%) VMware Infrastructure
3 3 (3.49%) Microsoft App-V
4 2 (2.33%) Hyper-V
4 2 (2.33%) XenApp
5 1 (1.16%) Docker
5 1 (1.16%) Virtual Machines
5 1 (1.16%) VMware ESXi
5 1 (1.16%) VMware Workstation
Systems Management
1 6 (6.98%) SCCM
2 3 (3.49%) AppDNA
3 2 (2.33%) WSUS
4 1 (1.16%) Cisco CUCM
4 1 (1.16%) Kubernetes
4 1 (1.16%) McAfee ePO
4 1 (1.16%) Microsoft Clustering
4 1 (1.16%) Microsoft Data Protection Manager
4 1 (1.16%) Microsoft Intune
4 1 (1.16%) Norton AntiVirus
4 1 (1.16%) OVSD
4 1 (1.16%) SCOM
4 1 (1.16%) Single Sign-On
4 1 (1.16%) TeamSite
Vendors
1 36 (41.86%) Microsoft
2 9 (10.47%) Citrix
3 7 (8.14%) ServiceNow
4 6 (6.98%) Cisco
4 6 (6.98%) VMware
5 5 (5.81%) Ivanti
5 5 (5.81%) Remedy
6 4 (4.65%) Apple
6 4 (4.65%) HP
7 3 (3.49%) Intel
7 3 (3.49%) Oracle
8 2 (2.33%) Mitel
8 2 (2.33%) Sophos
8 2 (2.33%) Symantec
9 1 (1.16%) Brocade
9 1 (1.16%) Google
9 1 (1.16%) iManage
9 1 (1.16%) Lumension
9 1 (1.16%) SolarWinds
9 1 (1.16%) Wallstreet Suite