Period
to 16 January 2018

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 707 757 662
Rank change year-on-year +50 -95 +6
Contract jobs citing ITIL Foundation Certificate 168 105 222
As % of all contract IT jobs advertised in the UK 0.17% 0.11% 0.21%
As % of the Qualifications category 0.89% 0.53% 1.01%
Number of daily rates quoted 119 49 124
UK median daily rate £330 £300 £335
Median daily rate % change year-on-year +10.00% -10.45% +31.37%
10th Percentile £130 £143 £131
90th Percentile £490 £538 £500
UK excluding London median daily rate £340 £300 £335
% change year-on-year +13.33% -10.45% +31.37%
Number of hourly rates quoted 19 10 27
UK median hourly rate £14.04 £14.63 £17.00
Median hourly rate % change year-on-year -4.00% -13.97% +13.33%
10th Percentile £9.92 £12.13 £11.00
90th Percentile £28.42 £24.53 £37.50
UK excluding London median hourly rate £13.50 £12.50 £18.52
% change year-on-year +8.00% -32.51% +23.47%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 18,931 19,695 21,876
As % of all contract IT jobs advertised in the UK 18.88% 20.39% 20.40%
Number of daily rates quoted 11,629 12,324 13,234
UK median daily rate £425 £423 £400
Median daily rate % change year-on-year +0.59% +5.63% -
10th Percentile £225 £250 £248
90th Percentile £614 £600 £575
UK excluding London median daily rate £400 £400 £388
% change year-on-year - +3.23% +3.33%
Number of hourly rates quoted 839 862 1,032
UK median hourly rate £24.00 £25.50 £27.00
Median hourly rate % change year-on-year -5.88% -5.56% +42.11%
10th Percentile £12.00 £12.00 £11.50
90th Percentile £50.00 £49.19 £50.00
UK excluding London median hourly rate £25.00 £27.00 £27.50
% change year-on-year -7.41% -1.82% +41.03%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Foundation Certificate.

Contractor daily rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 16 January 2018.

Contractor daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Foundation Certificate.

Contractor hourly rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 16 January 2018.

Contractor hourly rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 145 £340 +13.42% 39
UK excluding London +62 133 £340 +13.33% 31
South East +23 73 £380 +102.53% 7
London -32 33 £275 -3.51% 9
North of England +33 18 £480 -4.00% 12
North West +26 15 £480 +60.00% 3
Wales +11 13 £130 -13.33%
Midlands +2 11 £390 +9.09% 7
West Midlands +15 10 £390 - 5
East of England -8 7 £288 +25.00% 1
Scotland -8 6 £220 -
South West +7 3 - - 3
North East +51 2 £400 -23.81% 5
Northern Ireland - 2 £500 - 1
Yorkshire +13 1 - - 4
East Midlands -6 1 £450 +25.87% 2

For the 6 months to 16 January 2018, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ITIL Foundation Certificate.

1 168 (100.00%) ITIL
2 59 (35.12%) Service Management
3 58 (34.52%) Microsoft
4 54 (32.14%) Security Cleared
5 52 (30.95%) Windows
6 48 (28.57%) Service Delivery
7 47 (27.98%) Active Directory
8 38 (22.62%) SC Cleared
9 37 (22.02%) SLA
10 32 (19.05%) DV Cleared
10 32 (19.05%) Service Design
11 29 (17.26%) Microsoft Office
12 26 (15.48%) MS Exchange
13 25 (14.88%) Microsoft Certification
13 25 (14.88%) Risk Management
13 25 (14.88%) Degree
14 24 (14.29%) Windows Server
15 23 (13.69%) Finance
15 23 (13.69%) PRINCE2
16 22 (13.10%) ITSM
16 22 (13.10%) Windows 7
17 21 (12.50%) DHCP
17 21 (12.50%) DNS
18 20 (11.90%) Microsoft Excel
18 20 (11.90%) Office 365
19 19 (11.31%) HP
19 19 (11.31%) Performance Management
20 18 (10.71%) SCCM
20 18 (10.71%) Continuous Improvement
21 17 (10.12%) Stakeholder Management

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (15.48%) MS Exchange
2 9 (5.36%) CMS
2 9 (5.36%) SharePoint
3 7 (4.17%) SharePoint 2010
4 6 (3.57%) IIS
5 5 (2.98%) Skype for Business
6 4 (2.38%) Tomcat
7 3 (1.79%) Exchange Server 2007
7 3 (1.79%) Exchange Server 2013
8 2 (1.19%) Apache
9 1 (0.60%) Blackberry Enterprise Server
9 1 (0.60%) Exchange Server 2010
9 1 (0.60%) JBoss
Applications
1 29 (17.26%) Microsoft Office
2 20 (11.90%) Microsoft Excel
3 15 (8.93%) Microsoft Project
4 10 (5.95%) Microsoft PowerPoint
5 1 (0.60%) MS Visio
Business Applications
1 2 (1.19%) Remedy ITSM
1 2 (1.19%) SAP IS-U
2 1 (0.60%) Oracle EBS R12
2 1 (0.60%) Relativity
Cloud Services
1 20 (11.90%) Office 365
2 1 (0.60%) Amazon AWS
2 1 (0.60%) G Suite
2 1 (0.60%) Microsoft Azure
Communications & Networking
1 21 (12.50%) DHCP
1 21 (12.50%) DNS
2 15 (8.93%) TCP/IP
3 11 (6.55%) LAN
4 9 (5.36%) WAN
5 7 (4.17%) IP Telephony
6 6 (3.57%) Firewall
6 6 (3.57%) Wireless
7 5 (2.98%) Skype
7 5 (2.98%) SMS
7 5 (2.98%) Telepresence
7 5 (2.98%) VPN
8 4 (2.38%) Internet
8 4 (2.38%) PBX
9 3 (1.79%) Intranet
9 3 (1.79%) VoIP
10 2 (1.19%) 802.11
10 2 (1.19%) SSL
11 1 (0.60%) MPLS
11 1 (0.60%) X.509
Database & Business Intelligence
1 7 (4.17%) SQL Server
2 4 (2.38%) SQL Server 2008
3 2 (1.19%) BusinessObjects
3 2 (1.19%) DB2
3 2 (1.19%) SAP Data Services
4 1 (0.60%) EDRMS
4 1 (0.60%) MongoDB
4 1 (0.60%) Oracle Database
4 1 (0.60%) Oracle Database 11g
4 1 (0.60%) SQL Server 2012
4 1 (0.60%) SQL Server Reporting Services
Development Applications
1 3 (1.79%) Bitbucket
1 3 (1.79%) JIRA
2 1 (0.60%) Metasploit
General
1 23 (13.69%) Finance
2 5 (2.98%) Legal
2 5 (2.98%) Local Government
2 5 (2.98%) Manufacturing
3 4 (2.38%) Billing
4 3 (1.79%) Advertising
4 3 (1.79%) Military
5 2 (1.19%) Banking
5 2 (1.19%) Law
5 2 (1.19%) Retail
5 2 (1.19%) Telecoms
Job Titles
1 44 (26.19%) Analyst
2 31 (18.45%) Service Manager
3 19 (11.31%) Service Analyst
4 16 (9.52%) Service Desk Analyst
5 15 (8.93%) IT Support
6 14 (8.33%) Support Analyst
7 10 (5.95%) IT Technician
8 9 (5.36%) Desktop Support
9 8 (4.76%) Delivery Manager
9 8 (4.76%) Designer
9 8 (4.76%) IT Analyst
9 8 (4.76%) IT Manager
9 8 (4.76%) Services Delivery Manager
10 7 (4.17%) IT Services Manager
10 7 (4.17%) IT Support Technician
10 7 (4.17%) Support Technician
11 6 (3.57%) 2nd Line Support
11 6 (3.57%) Infrastructure Engineer
11 6 (3.57%) ITIL Manager
11 6 (3.57%) Transition Manager
Libraries, Frameworks & Software Standards
1 4 (2.38%) HTML
1 4 (2.38%) XML
2 3 (1.79%) Ajax
2 3 (1.79%) AngularJS
2 3 (1.79%) CSS
2 3 (1.79%) Twitter Bootstrap
3 2 (1.19%) 802.1X
3 2 (1.19%) Web Services
4 1 (0.60%) JSON
4 1 (0.60%) LAMP
4 1 (0.60%) SAML
4 1 (0.60%) SOAP
Miscellaneous
1 14 (8.33%) Analytical Skills
1 14 (8.33%) CMDB
1 14 (8.33%) NHS
2 13 (7.74%) Management Information System
3 12 (7.14%) Data Centre
4 9 (5.36%) Video Conferencing
5 5 (2.98%) Blackberry
6 3 (1.79%) iSeries
6 3 (1.79%) Mobile App
6 3 (1.79%) PMI
7 2 (1.19%) AS400
7 2 (1.19%) Data Structures
7 2 (1.19%) Driving Licence
7 2 (1.19%) LPAR
8 1 (0.60%) PKI
8 1 (0.60%) RIA
8 1 (0.60%) Smartphone
8 1 (0.60%) Virtual Team
Operating Systems
1 52 (30.95%) Windows
2 24 (14.29%) Windows Server
3 22 (13.10%) Windows 7
4 11 (6.55%) Windows 10
5 9 (5.36%) Windows Server 2008
6 8 (4.76%) Windows Server 2003
7 7 (4.17%) Windows Server 2012
8 4 (2.38%) Unix
8 4 (2.38%) Windows XP
9 3 (1.79%) Linux
9 3 (1.79%) Mac OS X
10 2 (1.19%) Red Hat Enterprise Linux
10 2 (1.19%) Windows 2000
10 2 (1.19%) Windows 8
10 2 (1.19%) Windows Vista
11 1 (0.60%) Solaris
11 1 (0.60%) Ubuntu
11 1 (0.60%) VMS
Processes & Methodologies
1 168 (100.00%) ITIL
2 59 (35.12%) Service Management
3 48 (28.57%) Service Delivery
4 32 (19.05%) Service Design
5 25 (14.88%) Risk Management
6 23 (13.69%) PRINCE2
7 22 (13.10%) ITSM
8 19 (11.31%) Performance Management
9 18 (10.71%) Continuous Improvement
10 17 (10.12%) Stakeholder Management
11 15 (8.93%) People Management
11 15 (8.93%) Stakeholder and Relationship Management
12 14 (8.33%) Operations Management
13 12 (7.14%) ITIL V3
14 11 (6.55%) Line Management
15 10 (5.95%) Configuration Management
15 10 (5.95%) Logistics
16 9 (5.36%) Disaster Recovery
16 9 (5.36%) Incident Management
16 9 (5.36%) Systems Analysis
Programming Languages
1 17 (10.12%) SQL
2 6 (3.57%) PowerShell
3 4 (2.38%) JavaScript
4 3 (1.79%) C
5 2 (1.19%) Java
5 2 (1.19%) Shell Script
6 1 (0.60%) Python
6 1 (0.60%) R
6 1 (0.60%) Ruby
6 1 (0.60%) VB
Qualifications
1 54 (32.14%) Security Cleared
2 38 (22.62%) SC Cleared
3 32 (19.05%) DV Cleared
4 25 (14.88%) Degree
4 25 (14.88%) Microsoft Certification
5 13 (7.74%) MCSA
6 10 (5.95%) MCP
6 10 (5.95%) MCSE
7 9 (5.36%) ITIL Certification
8 6 (3.57%) MCITP
9 4 (2.38%) Master's Degree
9 4 (2.38%) Six Sigma Black Belt
10 3 (1.79%) Chartered Engineer
10 3 (1.79%) Cisco Certification
10 3 (1.79%) CISSP
10 3 (1.79%) CITP
10 3 (1.79%) Computer Science Degree
10 3 (1.79%) MOS
10 3 (1.79%) PMI Certification
10 3 (1.79%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 37 (22.02%) SLA
2 17 (10.12%) ISO 9001
3 8 (4.76%) ISO/IEC 20000
4 4 (2.38%) COBIT
5 3 (1.79%) ISO/IEC 27001
5 3 (1.79%) QA
6 1 (0.60%) Data Quality
6 1 (0.60%) Disclosure Scotland
6 1 (0.60%) GDPR
System Software
1 47 (27.98%) Active Directory
2 9 (5.36%) VMware Infrastructure
3 4 (2.38%) vSphere
3 4 (2.38%) XenApp
4 3 (1.79%) Virtual Desktop
5 2 (1.19%) Microsoft App-V
5 2 (1.19%) XenDesktop
6 1 (0.60%) iptables
6 1 (0.60%) Postfix
6 1 (0.60%) Samba
6 1 (0.60%) Squid
Systems Management
1 18 (10.71%) SCCM
2 10 (5.95%) OVSD
3 3 (1.79%) NetBackup
4 2 (1.19%) Systems Management Server (SMS)
5 1 (0.60%) AirWatch
5 1 (0.60%) CA Single Sign-On
5 1 (0.60%) Cisco UCCX
5 1 (0.60%) Control-M
5 1 (0.60%) EMC NetWorker
5 1 (0.60%) Nessus
5 1 (0.60%) Nmap
5 1 (0.60%) WSUS
Vendors
1 58 (34.52%) Microsoft
2 19 (11.31%) HP
3 17 (10.12%) VMware
4 16 (9.52%) Citrix
5 11 (6.55%) Cisco
6 10 (5.95%) ServiceNow
7 8 (4.76%) Polycom
8 6 (3.57%) Avaya
9 5 (2.98%) IBM
9 5 (2.98%) Wyse
10 4 (2.38%) NetApp
10 4 (2.38%) SAP
11 3 (1.79%) Apple
11 3 (1.79%) BMC
11 3 (1.79%) Dell
11 3 (1.79%) Oracle
12 2 (1.19%) BT
12 2 (1.19%) Red Hat
12 2 (1.19%) Remedy
12 2 (1.19%) Symantec