Period
to 17 October 2017

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 17 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK
6 months to
17 Oct 2017
Same period 2016 Same period 2015
Rank 693 755 632
Rank change year-on-year +62 -123 +40
Contract jobs citing ITIL Foundation Certificate 162 143 254
As % of all contract IT jobs advertised in the UK 0.16% 0.13% 0.22%
As % of the Qualifications category 0.88% 0.64% 1.15%
Number of daily rates quoted 104 95 136
UK median daily rate £285 £325 £325
Median daily rate % change year-on-year -12.31% - +8.33%
10th Percentile £130 £137 £140
90th Percentile £450 £442 £500
UK excluding London median daily rate £300 £325 £320
% change year-on-year -7.69% +1.56% -1.54%
Number of hourly rates quoted 16 12 22
UK median hourly rate £14.91 £14.47 £18.52
Median hourly rate % change year-on-year +3.04% -21.88% +23.47%
10th Percentile £10.25 £12.13 £12.00
90th Percentile £27.56 £35.83 £43.13
UK excluding London median hourly rate £14.64 £16.38 £18.52
% change year-on-year -10.61% -11.58% +34.69%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 18433 22418 22067
As % of all contract IT jobs advertised in the UK 18.57% 21.02% 19.50%
Number of daily rates quoted 11208 13915 13208
UK median daily rate £425 £405 £400
Median daily rate % change year-on-year +4.94% +1.25% +3.23%
10th Percentile £225 £239 £240
90th Percentile £600 £588 £575
UK excluding London median daily rate £400 £375 £380
% change year-on-year +6.67% -1.32% +4.83%
Number of hourly rates quoted 893 857 1073
UK median hourly rate £27.50 £27.50 £23.00
Median hourly rate % change year-on-year - +19.57% +17.95%
10th Percentile £12.00 £12.25 £11.50
90th Percentile £50.00 £49.19 £50.00
UK excluding London median hourly rate £30.00 £27.50 £24.22
% change year-on-year +9.09% +13.55% +21.09%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Foundation Certificate.

Contractor daily rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 17 October 2017.

Contractor daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Foundation Certificate.

Contractor hourly rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 17 October 2017.

Contractor hourly rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 17 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 135 £324 +1.17% 20
UK excluding London +60 123 £300 -7.69% 18
South East +32 65 £340 +4.62% 5
London -18 38 £275 -10.57% 5
Wales - 18 £180 - 2
North of England +68 12 £280 -13.85% 3
North West +24 9 £280 -8.20%
East of England -21 8 £275 +19.57% 1
Scotland +20 7 £300 -20.00%
South West +9 7 £538 +79.17% 3
Midlands +27 5 £450 +32.35% 3
East Midlands -5 3 £450 +25.00%
North East +69 2 £400 +7.38% 2
West Midlands +27 2 - - 3
Yorkshire +20 1 - - 1
Northern Ireland - 1 - - 1

For the 6 months to 17 October 2017, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ITIL Foundation Certificate.

1 162 (100.00%) ITIL
2 64 (39.51%) Microsoft
3 57 (35.19%) Service Management
4 53 (32.72%) Active Directory
5 52 (32.10%) Windows
6 41 (25.31%) Security Cleared
7 37 (22.84%) SLA
7 37 (22.84%) Degree
8 36 (22.22%) Service Delivery
9 28 (17.28%) DV Cleared
10 27 (16.67%) Service Design
10 27 (16.67%) MS Exchange
11 26 (16.05%) Cisco
11 26 (16.05%) Microsoft Certification
11 26 (16.05%) VMware
11 26 (16.05%) Windows Server
12 24 (14.81%) Risk Management
13 23 (14.20%) Finance
13 23 (14.20%) SQL
14 22 (13.58%) Microsoft Office
14 22 (13.58%) DHCP
15 21 (12.96%) DNS
15 21 (12.96%) Microsoft Excel
16 20 (12.35%) HP
16 20 (12.35%) ITSM
16 20 (12.35%) SC Cleared
17 19 (11.73%) Citrix
17 19 (11.73%) Firewall
18 18 (11.11%) Cisco Certification
19 17 (10.49%) ISO 9001

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (16.67%) MS Exchange
2 13 (8.02%) SharePoint
3 9 (5.56%) CMS
4 8 (4.94%) IIS
5 7 (4.32%) SharePoint 2010
6 5 (3.09%) Exchange Server 2013
6 5 (3.09%) Skype for Business
7 4 (2.47%) Confluence
7 4 (2.47%) SharePoint 2013
8 3 (1.85%) Documentum
8 3 (1.85%) Oracle Workflow
9 2 (1.23%) Exchange Server 2010
10 1 (0.62%) Apache
10 1 (0.62%) Blackberry Enterprise Server
10 1 (0.62%) Exchange Server 2007
10 1 (0.62%) Tomcat
Applications
1 22 (13.58%) Microsoft Office
2 21 (12.96%) Microsoft Excel
3 11 (6.79%) Microsoft PowerPoint
4 4 (2.47%) MS Visio
5 3 (1.85%) Microsoft Project
5 3 (1.85%) Stata
Business Applications
1 4 (2.47%) Unit4 Business World
2 2 (1.23%) Oracle Applications
2 2 (1.23%) Remedy ITSM
3 1 (0.62%) Relativity
3 1 (0.62%) SAP IS-U
Cloud Services
1 15 (9.26%) Office 365
2 3 (1.85%) SaaS
3 2 (1.23%) PaaS
4 1 (0.62%) Cloud Computing
4 1 (0.62%) IaaS
Communications & Networking
1 22 (13.58%) DHCP
2 21 (12.96%) DNS
3 19 (11.73%) Firewall
4 11 (6.79%) TCP/IP
5 9 (5.56%) Internet
5 9 (5.56%) LAN
5 9 (5.56%) WAN
6 5 (3.09%) Skype
6 5 (3.09%) Telepresence
6 5 (3.09%) Wireless
7 4 (2.47%) IP Telephony
7 4 (2.47%) PBX
7 4 (2.47%) VoIP
8 3 (1.85%) VPN
9 2 (1.23%) Cisco ASA
9 2 (1.23%) Network Security
9 2 (1.23%) SAN
9 2 (1.23%) Wi-Fi
10 1 (0.62%) Asterisk PBX
10 1 (0.62%) PABX
Database & Business Intelligence
1 10 (6.17%) SQL Server
2 5 (3.09%) SQL Server 2008
2 5 (3.09%) SQL Server 2012
3 4 (2.47%) EDRMS
4 3 (1.85%) Oracle Database
5 2 (1.23%) Crystal Reports
5 2 (1.23%) DB2
6 1 (0.62%) MongoDB
6 1 (0.62%) SQL Server Reporting Services
Development Applications
1 8 (4.94%) JIRA
2 7 (4.32%) Bitbucket
3 1 (0.62%) Metasploit
General
1 23 (14.20%) Finance
2 6 (3.70%) Legal
3 5 (3.09%) Local Government
3 5 (3.09%) Telecoms
4 4 (2.47%) Law
4 4 (2.47%) Manufacturing
5 3 (1.85%) Banking
5 3 (1.85%) Military
6 2 (1.23%) Back Office
6 2 (1.23%) Billing
6 2 (1.23%) Electronics
6 2 (1.23%) Marketing
6 2 (1.23%) Retail
7 1 (0.62%) Advertising
7 1 (0.62%) Aerospace
7 1 (0.62%) Pharmaceutical
7 1 (0.62%) Publishing
Job Titles
1 42 (25.93%) Analyst
2 32 (19.75%) Service Manager
3 18 (11.11%) Service Analyst
4 15 (9.26%) Service Desk Analyst
5 13 (8.02%) IT Support
6 12 (7.41%) Support Engineer
7 11 (6.79%) IT Analyst
7 11 (6.79%) IT Manager
8 10 (6.17%) Consultant
8 10 (6.17%) IT Services Manager
8 10 (6.17%) Support Analyst
9 9 (5.56%) Technical Engineer
9 9 (5.56%) Technical Support
9 9 (5.56%) Technical Support Engineer
10 8 (4.94%) 1st Line Support
10 8 (4.94%) Network Engineer
11 7 (4.32%) Designer
11 7 (4.32%) IT Technician
11 7 (4.32%) Transition Manager
12 6 (3.70%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 4 (2.47%) HTML
2 3 (1.85%) Ajax
2 3 (1.85%) AngularJS
2 3 (1.85%) CSS
2 3 (1.85%) Twitter Bootstrap
2 3 (1.85%) Web Services
2 3 (1.85%) XML
3 1 (0.62%) .NET
3 1 (0.62%) LAMP
Miscellaneous
1 17 (10.49%) Data Centre
2 16 (9.88%) Management Information System
3 15 (9.26%) Analytical Skills
4 14 (8.64%) NHS
5 12 (7.41%) CMDB
6 6 (3.70%) Video Conferencing
7 5 (3.09%) Blackberry
8 4 (2.47%) Client/Server
8 4 (2.47%) Computer Science
8 4 (2.47%) PMI
9 3 (1.85%) Life Science
10 2 (1.23%) Data Structures
10 2 (1.23%) iSeries
10 2 (1.23%) LPAR
10 2 (1.23%) Virtual Team
11 1 (0.62%) AS400
11 1 (0.62%) Driving Licence
11 1 (0.62%) PKI
11 1 (0.62%) RIA
11 1 (0.62%) User Experience
Operating Systems
1 52 (32.10%) Windows
2 26 (16.05%) Windows Server
3 12 (7.41%) Windows 7
4 11 (6.79%) Windows Server 2012
5 9 (5.56%) Linux
5 9 (5.56%) Windows Server 2008
5 9 (5.56%) Windows XP
6 7 (4.32%) Unix
7 6 (3.70%) Windows Server 2003
8 4 (2.47%) AIX
8 4 (2.47%) Windows 10
9 2 (1.23%) Mac OS
10 1 (0.62%) Red Hat Enterprise Linux
10 1 (0.62%) Ubuntu
10 1 (0.62%) VMS
10 1 (0.62%) Windows 8
Processes & Methodologies
1 162 (100.00%) ITIL
2 57 (35.19%) Service Management
3 36 (22.22%) Service Delivery
4 27 (16.67%) Service Design
5 24 (14.81%) Risk Management
6 20 (12.35%) ITSM
7 17 (10.49%) PRINCE2
8 15 (9.26%) Performance Management
9 14 (8.64%) Agile Software Development
10 12 (7.41%) Incident Management
10 12 (7.41%) ITIL V3
11 11 (6.79%) Operations Management
12 10 (6.17%) Logistics
12 10 (6.17%) Supplier Management
13 9 (5.56%) Change Management
13 9 (5.56%) Continuous Improvement
13 9 (5.56%) Stakeholder Management
14 8 (4.94%) Disaster Recovery
14 8 (4.94%) Project Management
14 8 (4.94%) Scrum
Programming Languages
1 23 (14.20%) SQL
2 4 (2.47%) JavaScript
3 3 (1.85%) C
3 3 (1.85%) Java
4 1 (0.62%) Python
4 1 (0.62%) R
4 1 (0.62%) Ruby
Qualifications
1 41 (25.31%) Security Cleared
2 37 (22.84%) Degree
3 28 (17.28%) DV Cleared
4 26 (16.05%) Microsoft Certification
5 20 (12.35%) SC Cleared
6 18 (11.11%) Cisco Certification
7 17 (10.49%) CCNA
8 13 (8.02%) MCP
9 10 (6.17%) Master's Degree
10 9 (5.56%) MCSA
11 7 (4.32%) Chartered Engineer
11 7 (4.32%) CITP
11 7 (4.32%) MCSE
11 7 (4.32%) PMI Certification
12 6 (3.70%) A+ Certification
12 6 (3.70%) MCITP
13 4 (2.47%) CISSP
13 4 (2.47%) ITIL Certification
13 4 (2.47%) MBCS
13 4 (2.47%) PMP
Quality Assurance & Compliance
1 37 (22.84%) SLA
2 17 (10.49%) ISO 9001
3 8 (4.94%) ISO/IEC 20000
4 3 (1.85%) ISO/IEC 27001
4 3 (1.85%) QA
5 1 (0.62%) Data Quality
5 1 (0.62%) Disclosure Scotland
5 1 (0.62%) GDPR
System Software
1 53 (32.72%) Active Directory
2 15 (9.26%) VMware Infrastructure
3 4 (2.47%) vSphere
4 1 (0.62%) iptables
4 1 (0.62%) Postfix
4 1 (0.62%) Samba
4 1 (0.62%) Squid
4 1 (0.62%) VMware ESXi
Systems Management
1 16 (9.88%) SCCM
2 10 (6.17%) OVSD
3 8 (4.94%) HP Data Protector
3 8 (4.94%) Tivoli
3 8 (4.94%) Tivoli Storage Manager
4 4 (2.47%) Systems Management Server (SMS)
5 3 (1.85%) NetBackup
6 2 (1.23%) DameWare
7 1 (0.62%) Ansible
7 1 (0.62%) Cisco Prime
7 1 (0.62%) Cisco UCCX
7 1 (0.62%) Control-M
7 1 (0.62%) EMC NetWorker
7 1 (0.62%) Nessus
7 1 (0.62%) Nmap
7 1 (0.62%) Puppet
7 1 (0.62%) vCenter Server
7 1 (0.62%) WSUS
Vendors
1 64 (39.51%) Microsoft
2 26 (16.05%) Cisco
2 26 (16.05%) VMware
3 20 (12.35%) HP
4 19 (11.73%) Citrix
5 8 (4.94%) ServiceNow
6 7 (4.32%) Oracle
7 5 (3.09%) IBM
7 5 (3.09%) NetApp
7 5 (3.09%) Polycom
7 5 (3.09%) Remedy
8 4 (2.47%) Atlassian
9 3 (1.85%) Avaya
9 3 (1.85%) BT
9 3 (1.85%) SAP
9 3 (1.85%) SolarWinds
9 3 (1.85%) Sophos
10 2 (1.23%) CheckPoint
11 1 (0.62%) Siemens
11 1 (0.62%) Symantec