Period
to 21 July 2019

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 21 July 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK
6 months to
21 Jul 2019
Same period 2018 Same period 2017
Rank 697 753 724
Rank change year-on-year +56 -29 +33
Contract jobs citing ITIL Foundation Certificate 152 144 138
As % of all contract IT jobs advertised in the UK 0.16% 0.14% 0.14%
As % of the Qualifications category 0.87% 0.74% 0.73%
Number of daily rates quoted 85 83 80
UK median daily rate £275 £375 £290
Median daily rate % change year-on-year -26.67% +29.31% -10.77%
10th Percentile £145 £176 £135
90th Percentile £538 £538 £501
UK excluding London median daily rate £263 £372 £290
% change year-on-year -29.44% +28.28% -10.77%
Number of hourly rates quoted 30 18 12
UK median hourly rate £23.50 £15.12 £18.50
Median hourly rate % change year-on-year +55.40% -18.26% +27.87%
10th Percentile £10.98 £10.24 £12.92
90th Percentile £34.21 £29.39 £26.58
UK excluding London median hourly rate £23.50 £13.50 £18.50
% change year-on-year +74.07% -27.03% -33.73%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 17,517 19,586 18,929
As % of all contract IT jobs advertised in the UK 18.96% 18.80% 19.73%
Number of daily rates quoted 10,599 11,624 11,629
UK median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% +5.46%
10th Percentile £263 £240 £250
90th Percentile £650 £625 £593
UK excluding London median daily rate £445 £413 £400
% change year-on-year +7.88% +3.13% +5.26%
Number of hourly rates quoted 831 965 962
UK median hourly rate £35.00 £25.00 £29.92
Median hourly rate % change year-on-year +40.00% -16.44% +6.86%
10th Percentile £13.00 £12.75 £12.01
90th Percentile £57.00 £50.25 £52.50
UK excluding London median hourly rate £35.00 £26.00 £31.50
% change year-on-year +34.62% -17.46% +12.50%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Foundation Certificate.

Contractor daily rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 21 July 2019.

Contractor daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Foundation Certificate.

Contractor hourly rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 21 July 2019.

Contractor hourly rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 21 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +65 137 £300 -21.05% 18
UK excluding London +19 93 £263 -29.44% 15
London +73 59 £300 -31.82% 3
South East +43 44 £365 +21.67% 5
North of England +8 21 £243 -31.21% 3
Scotland +40 13 - -
North West +6 12 £388 +17.42% 3
Midlands +3 8 £315 -22.46% 5
Yorkshire +32 7 £230 -41.59%
East Midlands +18 5 £148 -63.64%
West Midlands +5 3 £375 -7.69% 5
South West -28 3 £475 - 1
North East +19 2 £341 -35.00%
East of England +8 2 £375 +17.19% 1
Wales +2 2 £140 -26.32%

For the 6 months to 21 July 2019, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for ITIL Foundation Certificate.

1 152 (100.00%) ITIL
2 54 (35.53%) Microsoft
3 48 (31.58%) Windows
4 38 (25.00%) Cisco
5 37 (24.34%) Service Management
6 36 (23.68%) Active Directory
7 31 (20.39%) Incident Management
8 29 (19.08%) ITSM
8 29 (19.08%) Microsoft Certification
9 26 (17.11%) Microsoft Office
9 26 (17.11%) Degree
10 25 (16.45%) Service Delivery
11 23 (15.13%) Windows 10
12 22 (14.47%) Cisco Certification
12 22 (14.47%) SLA
13 21 (13.82%) DNS
13 21 (13.82%) Citrix
13 21 (13.82%) Change Management
13 21 (13.82%) ServiceNow
14 20 (13.16%) Finance
15 19 (12.50%) WAN
15 19 (12.50%) DHCP
15 19 (12.50%) Office 365
16 18 (11.84%) CCNA
17 17 (11.18%) LAN
18 16 (10.53%) SQL
18 16 (10.53%) MCSE
18 16 (10.53%) SCCM
18 16 (10.53%) Windows 7
19 15 (9.87%) Wireless

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (9.21%) MS Exchange
2 10 (6.58%) Exchange Server 2003
2 10 (6.58%) Skype for Business
3 6 (3.95%) Exchange Server 2013
4 3 (1.97%) BizTalk Server
4 3 (1.97%) CMS
5 2 (1.32%) SharePoint
6 1 (0.66%) Confluence
6 1 (0.66%) IBM Notes
6 1 (0.66%) OpenStack
6 1 (0.66%) SAS
Applications
1 26 (17.11%) Microsoft Office
2 6 (3.95%) Microsoft Excel
3 4 (2.63%) Microsoft PowerPoint
4 1 (0.66%) Microsoft Project
4 1 (0.66%) Stata
Business Applications
1 3 (1.97%) SAP Hybris
2 1 (0.66%) assyst
Cloud Services
1 19 (12.50%) Office 365
2 6 (3.95%) Microsoft Azure
3 5 (3.29%) Amazon AWS
4 2 (1.32%) Amazon ELB
4 2 (1.32%) Datadog
4 2 (1.32%) G Suite
4 2 (1.32%) IaaS
4 2 (1.32%) SaaS
4 2 (1.32%) Virtual Private Cloud
5 1 (0.66%) OneDrive
5 1 (0.66%) PaaS
5 1 (0.66%) Power Platform
Communications & Networking
1 21 (13.82%) DNS
2 19 (12.50%) DHCP
2 19 (12.50%) WAN
3 17 (11.18%) LAN
4 15 (9.87%) Wireless
5 14 (9.21%) Firewall
6 12 (7.89%) TCP/IP
7 11 (7.24%) VPN
8 10 (6.58%) Skype
9 8 (5.26%) Internet
10 5 (3.29%) Intranet
11 4 (2.63%) Cisco Nexus
11 4 (2.63%) VoIP
12 3 (1.97%) Cisco ASA
12 3 (1.97%) Cisco IOS
12 3 (1.97%) IP Telephony
13 2 (1.32%) IPX
13 2 (1.32%) IPX/SPX
13 2 (1.32%) SMS
13 2 (1.32%) TETRA
Database & Business Intelligence
1 8 (5.26%) SQL Server
2 6 (3.95%) Relational Database
3 3 (1.97%) GIS
4 2 (1.32%) SQL Server 2008
5 1 (0.66%) Data Warehouse
5 1 (0.66%) Microsoft Analysis Services
5 1 (0.66%) Power BI
5 1 (0.66%) SQL Server Analysis Services
Development Applications
1 4 (2.63%) Team Foundation Server
2 2 (1.32%) Git (software)
2 2 (1.32%) Jenkins
2 2 (1.32%) Sonatype Nexus
2 2 (1.32%) Visual Studio
2 2 (1.32%) Visual Studio Code
2 2 (1.32%) Visual Studio Team System
3 1 (0.66%) JIRA
General
1 20 (13.16%) Finance
2 6 (3.95%) Telecoms
3 4 (2.63%) Banking
3 4 (2.63%) Retail
4 3 (1.97%) Legal
5 2 (1.32%) Billing
5 2 (1.32%) Games
5 2 (1.32%) Law
5 2 (1.32%) Pharmaceutical
6 1 (0.66%) Financial Institution
6 1 (0.66%) Marketing
Job Titles
1 32 (21.05%) Analyst
2 23 (15.13%) Service Analyst
3 18 (11.84%) Service Desk Analyst
4 17 (11.18%) 2nd Line Support
5 14 (9.21%) Desktop Support
5 14 (9.21%) Network Engineer
5 14 (9.21%) Support Engineer
6 13 (8.55%) Service Manager
7 11 (7.24%) Desktop Engineer
7 11 (7.24%) Desktop Support Engineer
7 11 (7.24%) Senior Network Engineer
8 8 (5.26%) Engagement Manager
8 8 (5.26%) Service Desk Manager
9 6 (3.95%) Support Analyst
10 5 (3.29%) 2nd Line Engineer
10 5 (3.29%) 2nd Line Service Desk Analyst
10 5 (3.29%) Administrator
11 4 (2.63%) 2nd Line Support Analyst
11 4 (2.63%) 2nd Line Support Engineer
11 4 (2.63%) IT Analyst
Libraries, Frameworks & Software Standards
1 6 (3.95%) CSS
1 6 (3.95%) HTML
2 5 (3.29%) Ajax
2 5 (3.29%) AngularJS
3 4 (2.63%) Software Packaging
4 3 (1.97%) .NET
4 3 (1.97%) .NET Core
4 3 (1.97%) ASP.NET
4 3 (1.97%) ASP.NET MVC
5 2 (1.32%) 802.1X
5 2 (1.32%) REST
5 2 (1.32%) SOAP
5 2 (1.32%) Web Services
6 1 (0.66%) Itk
6 1 (0.66%) LDAP
6 1 (0.66%) XML
Miscellaneous
1 8 (5.26%) Analytical Skills
1 8 (5.26%) Self-Motivation
2 7 (4.61%) CMDB
2 7 (4.61%) Mobile App
3 6 (3.95%) Data Centre
3 6 (3.95%) iPad
3 6 (3.95%) Management Information System
3 6 (3.95%) Video Conferencing
4 5 (3.29%) Smartphone
4 5 (3.29%) User Experience
5 4 (2.63%) AS400
5 4 (2.63%) Driving Licence
5 4 (2.63%) iSeries
5 4 (2.63%) NHS
5 4 (2.63%) Replication
6 2 (1.32%) iPhone
7 1 (0.66%) Hedge funds
7 1 (0.66%) Hybrid Cloud
7 1 (0.66%) Public Cloud
7 1 (0.66%) Thin Client
Operating Systems
1 48 (31.58%) Windows
2 23 (15.13%) Windows 10
3 16 (10.53%) Windows 7
4 11 (7.24%) Windows Server
5 10 (6.58%) Linux
6 7 (4.61%) Unix
7 5 (3.29%) Windows Server 2003
8 4 (2.63%) Windows 8
8 4 (2.63%) Windows Server 2008
8 4 (2.63%) Windows Server 2012
9 3 (1.97%) Android
9 3 (1.97%) Mac OS X
9 3 (1.97%) Red Hat Enterprise Linux
9 3 (1.97%) Windows XP
10 2 (1.32%) Apple iOS
11 1 (0.66%) Solaris
Processes & Methodologies
1 152 (100.00%) ITIL
2 37 (24.34%) Service Management
3 31 (20.39%) Incident Management
4 29 (19.08%) ITSM
5 25 (16.45%) Service Delivery
6 21 (13.82%) Change Management
7 14 (9.21%) PRINCE2
7 14 (9.21%) Problem Management
8 13 (8.55%) Agile Software Development
8 13 (8.55%) Configuration Management
9 12 (7.89%) Problem-Solving
10 11 (7.24%) Performance Management
11 10 (6.58%) Performance Monitoring
12 9 (5.92%) Availability Management
12 9 (5.92%) Continuous Improvement
12 9 (5.92%) Trend Analysis
13 8 (5.26%) Application Performance Monitoring
13 8 (5.26%) Desktop Virtualisation
13 8 (5.26%) Risk Analysis
13 8 (5.26%) Server Virtualisation
Programming Languages
1 16 (10.53%) SQL
2 6 (3.95%) JavaScript
3 3 (1.97%) C
3 3 (1.97%) C#
4 2 (1.32%) Bash Shell
4 2 (1.32%) Java
4 2 (1.32%) PowerShell
4 2 (1.32%) VB
5 1 (0.66%) R
5 1 (0.66%) VBScript
Qualifications
1 29 (19.08%) Microsoft Certification
2 26 (17.11%) Degree
3 22 (14.47%) Cisco Certification
4 18 (11.84%) CCNA
5 16 (10.53%) MCSE
6 11 (7.24%) PRINCE2 Practitioner
7 10 (6.58%) CCNP
7 10 (6.58%) MCP
7 10 (6.58%) Security Cleared
8 8 (5.26%) CCA
8 8 (5.26%) Citrix Certification
8 8 (5.26%) MCSA
8 8 (5.26%) SC Cleared
9 6 (3.95%) MOS
10 4 (2.63%) A+ Certification
10 4 (2.63%) CCIE
10 4 (2.63%) MCITP
11 3 (1.97%) CCENT
11 3 (1.97%) DV Cleared
12 2 (1.32%) RHCE
Quality Assurance & Compliance
1 22 (14.47%) SLA
2 2 (1.32%) ISO/IEC 27001
3 1 (0.66%) Cyber Essentials
3 1 (0.66%) Data Quality
3 1 (0.66%) HL7
3 1 (0.66%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 1 (0.66%) PCI DSS
3 1 (0.66%) PMO
System Software
1 36 (23.68%) Active Directory
2 5 (3.29%) VMware Infrastructure
3 3 (1.97%) Hyper-V
3 3 (1.97%) Terminal Server
3 3 (1.97%) Virtual Desktop
4 1 (0.66%) Docker
4 1 (0.66%) Virtual Machines
4 1 (0.66%) VMware Workstation
4 1 (0.66%) vSphere
4 1 (0.66%) XenDesktop
Systems Management
1 16 (10.53%) SCCM
2 3 (1.97%) Ansible
2 3 (1.97%) OVSD
2 3 (1.97%) Puppet
3 2 (1.32%) Microsoft Intune
3 2 (1.32%) Opscode Chef
3 2 (1.32%) WSUS
4 1 (0.66%) AirWatch
4 1 (0.66%) EMC NetWorker
4 1 (0.66%) Microsoft Data Protection Manager
4 1 (0.66%) NetBackup
4 1 (0.66%) Red Hat Satellite
4 1 (0.66%) Single Sign-On
4 1 (0.66%) ZABBIX
Vendors
1 54 (35.53%) Microsoft
2 38 (25.00%) Cisco
3 21 (13.82%) Citrix
3 21 (13.82%) ServiceNow
4 13 (8.55%) VMware
5 7 (4.61%) SAP
6 6 (3.95%) Avaya
7 5 (3.29%) Apple
7 5 (3.29%) HP
7 5 (3.29%) Polycom
8 4 (2.63%) Aruba
8 4 (2.63%) Symantec
9 3 (1.97%) hybris
9 3 (1.97%) Oracle
9 3 (1.97%) Red Hat
9 3 (1.97%) Veeam
9 3 (1.97%) Wyse
10 2 (1.32%) Blue Coat
10 2 (1.32%) Google
10 2 (1.32%) Qualys