Period
to 17 August 2017

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 17 August 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK
6 months to
17 Aug 2017
Same period 2016 Same period 2015
Rank 716 718 671
Rank change year-on-year +2 -47 +27
Contract jobs citing ITIL Foundation Certificate 132 170 234
As % of all contract IT jobs advertised in the UK 0.14% 0.16% 0.21%
As % of the Qualifications category 0.71% 0.74% 1.07%
Number of daily rates quoted 78 117 123
UK median daily rate £300 £325 £300
Median daily rate % change year-on-year -7.69% +8.33% -7.69%
10th Percentile £134 £143 £121
90th Percentile £491 £444 £490
UK excluding London median daily rate £310 £325 £300
% change year-on-year -4.69% +8.33% -7.69%
Number of hourly rates quoted 12 10 20
UK median hourly rate £17.14 £14.47 £18.76
Median hourly rate % change year-on-year +18.46% -22.88% +10.35%
10th Percentile £10.74 £12.13 £12.02
90th Percentile £26.58 £38.25 £45.24
UK excluding London median hourly rate £15.78 £16.79 £19.00
% change year-on-year -6.05% -11.63% +46.15%

ITIL Foundation Certificate is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in contract job vacancies.

Academic & Professional Certification
UK
Contract job vacancies requiring academic qualifications or professional certifications 18473 23037 21886
As % of all contract IT job vacancies advertised in the UK 19.31% 21.18% 19.42%
Number of daily rates quoted 11197 14368 12827
UK median daily rate £425 £410 £400
Median daily rate % change year-on-year +3.66% +2.50% +5.26%
10th Percentile £250 £243 £230
90th Percentile £595 £588 £563
UK excluding London median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33% +7.14%
Number of hourly rates quoted 945 813 1069
UK median hourly rate £29.75 £27.80 £23.75
Median hourly rate % change year-on-year +7.01% +17.05% +18.75%
10th Percentile £12.00 £12.25 £11.80
90th Percentile £51.22 £48.75 £50.50
UK excluding London median hourly rate £30.50 £28.00 £24.32
% change year-on-year +8.93% +15.16% +21.58%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Foundation Certificate.

Contractor daily rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 17 August 2017.

Contractor daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Foundation Certificate.

Contractor hourly rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 17 August 2017.

Contractor hourly rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 17 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 103 £364 +12.00% 28
UK excluding London +45 101 £310 -4.69% 25
South East +11 40 £375 +6.38% 2
London -12 27 £275 -15.38% 5
Wales - 22 £180 - 3
South West +10 11 £650 +246.67% 1
East of England +3 11 £300 +30.43% 2
North of England +46 10 £375 +42.86% 7
North West +14 7 £375 +100.00%
Scotland +42 5 £360 -4.00% 1
Midlands +8 5 £450 +38.46% 9
East Midlands -16 3 £450 +25.00% 2
Yorkshire +37 2 - - 3
West Midlands +25 2 - - 7
North East +55 1 - - 4

For the 6 months to 17 August 2017, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ITIL Foundation Certificate.

1 132 (100.00%) ITIL
2 51 (38.64%) Microsoft
3 47 (35.61%) Active Directory
3 47 (35.61%) Windows
4 39 (29.55%) Service Management
5 38 (28.79%) Degree
6 34 (25.76%) VMware
7 31 (23.48%) Windows Server
8 28 (21.21%) MS Exchange
8 28 (21.21%) Cisco
8 28 (21.21%) Cisco Certification
9 27 (20.45%) CCNA
10 25 (18.94%) Service Delivery
10 25 (18.94%) Agile Software Development
10 25 (18.94%) Security Cleared
11 24 (18.18%) Firewall
12 23 (17.42%) SLA
12 23 (17.42%) PRINCE2
13 20 (15.15%) SQL
13 20 (15.15%) VMware Infrastructure
13 20 (15.15%) Data Centre
14 19 (14.39%) Citrix
15 18 (13.64%) Finance
16 17 (12.88%) Microsoft Certification
16 17 (12.88%) SQL Server
16 17 (12.88%) Microsoft Office
17 16 (12.12%) Project Management
18 15 (11.36%) DV Cleared
19 14 (10.61%) SC Cleared
19 14 (10.61%) Analytical Skills

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (21.21%) MS Exchange
2 10 (7.58%) Confluence
3 7 (5.30%) SharePoint
4 6 (4.55%) CMS
4 6 (4.55%) IIS
4 6 (4.55%) JBoss
5 4 (3.03%) Exchange Server 2010
5 4 (3.03%) Exchange Server 2013
5 4 (3.03%) SharePoint 2013
6 3 (2.27%) BizTalk Server
6 3 (2.27%) Documentum
6 3 (2.27%) Oracle Workflow
7 2 (1.52%) Apache
7 2 (1.52%) Exchange Server 2007
7 2 (1.52%) Tomcat
8 1 (0.76%) SharePoint Server
8 1 (0.76%) Skype for Business
Applications
1 17 (12.88%) Microsoft Office
2 10 (7.58%) Microsoft Excel
3 5 (3.79%) Microsoft PowerPoint
4 3 (2.27%) Microsoft Project
4 3 (2.27%) MS Visio
4 3 (2.27%) Stata
Business Applications
1 4 (3.03%) Unit4 Business World
2 2 (1.52%) Oracle Applications
2 2 (1.52%) Remedy ITSM
Cloud Services
1 4 (3.03%) SaaS
2 3 (2.27%) Office 365
2 3 (2.27%) PaaS
3 1 (0.76%) Cloud Computing
3 1 (0.76%) IaaS
3 1 (0.76%) OneDrive
3 1 (0.76%) Yammer
Communications & Networking
1 24 (18.18%) Firewall
2 13 (9.85%) DNS
3 12 (9.09%) DHCP
4 9 (6.82%) Internet
5 8 (6.06%) WAN
6 7 (5.30%) LAN
7 6 (4.55%) TCP/IP
8 3 (2.27%) VoIP
8 3 (2.27%) VPN
8 3 (2.27%) Wi-Fi
8 3 (2.27%) Wireless
9 2 (1.52%) Cisco ASA
9 2 (1.52%) Cisco ISE
9 2 (1.52%) Cisco Nexus
9 2 (1.52%) IP Telephony
9 2 (1.52%) IPv6
9 2 (1.52%) Kerberos
9 2 (1.52%) Remote Desktop
9 2 (1.52%) SSL
9 2 (1.52%) Wireshark
Database & Business Intelligence
1 17 (12.88%) SQL Server
2 10 (7.58%) SQL Server 2012
3 7 (5.30%) SQL Server 2008
4 4 (3.03%) Oracle Database
5 3 (2.27%) EDRMS
6 2 (1.52%) Crystal Reports
6 2 (1.52%) Data Warehouse
6 2 (1.52%) DB2
6 2 (1.52%) PostgreSQL
6 2 (1.52%) RDBMS
6 2 (1.52%) Redis
6 2 (1.52%) Relational Database
6 2 (1.52%) SQL Server 2005
Development Applications
1 12 (9.09%) JIRA
2 10 (7.58%) Bitbucket
3 1 (0.76%) Visual Studio
General
1 18 (13.64%) Finance
2 7 (5.30%) Telecoms
3 6 (4.55%) Legal
4 3 (2.27%) Electronics
4 3 (2.27%) Law
4 3 (2.27%) Manufacturing
4 3 (2.27%) Marketing
4 3 (2.27%) Publishing
4 3 (2.27%) Retail
5 2 (1.52%) Back Office
5 2 (1.52%) Banking
5 2 (1.52%) Local Government
6 1 (0.76%) Advertising
6 1 (0.76%) Aerospace
6 1 (0.76%) Billing
6 1 (0.76%) Pharmaceutical
Job Titles
1 28 (21.21%) Analyst
2 25 (18.94%) Service Manager
3 18 (13.64%) Support Engineer
4 11 (8.33%) IT Support
4 11 (8.33%) Network Engineer
5 10 (7.58%) Technical Engineer
5 10 (7.58%) Technical Support
6 9 (6.82%) ITIL Manager
6 9 (6.82%) Technical Support Engineer
7 8 (6.06%) IT Manager
7 8 (6.06%) Service Analyst
8 7 (5.30%) 2nd Line Support
8 7 (5.30%) Consultant
8 7 (5.30%) Developer
8 7 (5.30%) IT Services Manager
8 7 (5.30%) ITIL Service Manager
8 7 (5.30%) Network Support
8 7 (5.30%) Network Support Engineer
8 7 (5.30%) Server Engineer
9 6 (4.55%) Head of Delivery
Libraries, Frameworks & Software Standards
1 6 (4.55%) HTML
1 6 (4.55%) Java EE
1 6 (4.55%) XML
2 5 (3.79%) CSS
2 5 (3.79%) Web Services
3 4 (3.03%) .NET
4 3 (2.27%) .NET Framework
4 3 (2.27%) Ajax
4 3 (2.27%) AngularJS
4 3 (2.27%) ASP.NET
4 3 (2.27%) Twitter Bootstrap
5 2 (1.52%) ASP.NET MVC
5 2 (1.52%) ASP.NET MVC 3
5 2 (1.52%) Entity Framework
5 2 (1.52%) JMS
5 2 (1.52%) JMX
5 2 (1.52%) LAPP Stack
5 2 (1.52%) LINQ
5 2 (1.52%) LINQ to SQL
5 2 (1.52%) WCF
Miscellaneous
1 20 (15.15%) Data Centre
2 14 (10.61%) Analytical Skills
3 13 (9.85%) Management Information System
3 13 (9.85%) NHS
4 11 (8.33%) Computer Science
5 8 (6.06%) CMDB
6 7 (5.30%) PMI
7 4 (3.03%) Client/Server
8 3 (2.27%) Driving Licence
8 3 (2.27%) Life Science
9 2 (1.52%) AS400
9 2 (1.52%) Blackberry
9 2 (1.52%) Data Structures
9 2 (1.52%) iSeries
9 2 (1.52%) LPAR
9 2 (1.52%) PKI
9 2 (1.52%) Smart Meter
9 2 (1.52%) Virtual Team
10 1 (0.76%) Smartphone
10 1 (0.76%) User Experience
Operating Systems
1 47 (35.61%) Windows
2 31 (23.48%) Windows Server
3 11 (8.33%) Linux
3 11 (8.33%) Windows 7
4 10 (7.58%) Windows Server 2012
5 7 (5.30%) Unix
6 5 (3.79%) Windows XP
7 4 (3.03%) AIX
7 4 (3.03%) Windows Server 2008
8 3 (2.27%) Windows 10
9 2 (1.52%) Mac OS
9 2 (1.52%) Red Hat Enterprise Linux
9 2 (1.52%) Windows Server 2003
10 1 (0.76%) Windows 8
Processes & Methodologies
1 132 (100.00%) ITIL
2 39 (29.55%) Service Management
3 25 (18.94%) Agile Software Development
3 25 (18.94%) Service Delivery
4 23 (17.42%) PRINCE2
5 16 (12.12%) Project Management
6 14 (10.61%) Change Management
7 13 (9.85%) DevOps
7 13 (9.85%) Migration
7 13 (9.85%) Stakeholder Management
8 12 (9.09%) Service Design
9 11 (8.33%) Continuous Delivery
10 10 (7.58%) Problem Management
10 10 (7.58%) Scrum
10 10 (7.58%) Supplier Management
11 9 (6.82%) Incident Management
11 9 (6.82%) Risk Management
12 7 (5.30%) Load Balancing
12 7 (5.30%) Logistics
12 7 (5.30%) Software Testing
Programming Languages
1 20 (15.15%) SQL
2 8 (6.06%) Java
3 6 (4.55%) JavaScript
4 4 (3.03%) C
5 3 (2.27%) C#
6 2 (1.52%) Bash Shell
6 2 (1.52%) C++
6 2 (1.52%) Perl
6 2 (1.52%) Python
6 2 (1.52%) Ruby
6 2 (1.52%) T-SQL
6 2 (1.52%) VB
6 2 (1.52%) VB.NET
Qualifications
1 38 (28.79%) Degree
2 28 (21.21%) Cisco Certification
3 27 (20.45%) CCNA
4 25 (18.94%) Security Cleared
5 17 (12.88%) Microsoft Certification
6 15 (11.36%) DV Cleared
7 14 (10.61%) SC Cleared
8 11 (8.33%) Chartered Engineer
8 11 (8.33%) CITP
8 11 (8.33%) MBCS
8 11 (8.33%) PMI Certification
8 11 (8.33%) PMP
9 9 (6.82%) Master's Degree
9 9 (6.82%) MCP
10 7 (5.30%) A+ Certification
11 5 (3.79%) MCSE
12 4 (3.03%) CCNP
12 4 (3.03%) MCITP
13 3 (2.27%) CISSP
13 3 (2.27%) MCSA
Quality Assurance & Compliance
1 23 (17.42%) SLA
2 9 (6.82%) ISO 9001
3 6 (4.55%) ISO/IEC 20000
4 4 (3.03%) Data Quality
4 4 (3.03%) GDPR
5 3 (2.27%) QA
6 2 (1.52%) ISO/IEC 27001
6 2 (1.52%) PCI DSS
6 2 (1.52%) PMO
7 1 (0.76%) COBIT
7 1 (0.76%) Disclosure Scotland
System Software
1 47 (35.61%) Active Directory
2 20 (15.15%) VMware Infrastructure
3 4 (3.03%) VMware ESXi
3 4 (3.03%) vSphere
Systems Management
1 10 (7.58%) SCCM
2 9 (6.82%) HP Data Protector
2 9 (6.82%) Puppet
2 9 (6.82%) Tivoli
2 9 (6.82%) Tivoli Storage Manager
3 7 (5.30%) Ansible
4 3 (2.27%) Systems Management Server (SMS)
4 3 (2.27%) vCenter Server
5 2 (1.52%) Cisco Prime
5 2 (1.52%) Cobbler
5 2 (1.52%) DameWare
5 2 (1.52%) Opscode Chef
6 1 (0.76%) Control-M
Vendors
1 51 (38.64%) Microsoft
2 34 (25.76%) VMware
3 28 (21.21%) Cisco
4 19 (14.39%) Citrix
5 12 (9.09%) HP
6 10 (7.58%) Atlassian
7 8 (6.06%) Oracle
8 7 (5.30%) ServiceNow
9 5 (3.79%) Remedy
10 4 (3.03%) IBM
10 4 (3.03%) SAP
11 3 (2.27%) Avaya
11 3 (2.27%) BT
12 2 (1.52%) CheckPoint
12 2 (1.52%) NetApp
12 2 (1.52%) Palo Alto
12 2 (1.52%) Red Hat
12 2 (1.52%) SolarWinds
12 2 (1.52%) Sophos
12 2 (1.52%) Virgin Media