Period
to 26 October 2021

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 26 October 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK
6 months to
26 Oct 2021
Same period 2020 Same period 2019
Rank 732 499 688
Rank change year-on-year -233 +189 +31
Contract jobs citing ITIL Foundation Certificate 89 37 125
As % of all contract jobs advertised in the UK 0.10% 0.12% 0.15%
As % of the Qualifications category 0.56% 0.47% 0.74%
Number of daily rates quoted 49 21 71
10th Percentile £150 £225 £135
25th Percentile £165 £318 £181
Median daily rate (50th Percentile) £300 £360 £275
Median % change year-on-year -16.67% +30.91% -8.33%
75th Percentile £438 £525 £466
90th Percentile £528 £650 £538
UK excluding London median daily rate £300 £340 £225
% change year-on-year -11.76% +51.11% -25.00%
Number of hourly rates quoted 12 2 29
10th Percentile £15.43 £12.15 £10.77
25th Percentile £19.30 £12.75 £10.98
Median hourly rate £21.51 £14.50 £23.50
Median % change year-on-year +48.31% -38.30% +27.03%
75th Percentile £28.20 £16.25 £25.76
90th Percentile £38.88 £16.85 £40.10
UK excluding London median hourly rate £18.16 £14.50 £23.12
% change year-on-year +25.26% -37.28% +15.60%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 15,909 7,883 16,961
As % of all contract IT jobs advertised in the UK 18.70% 24.50% 20.11%
Number of daily rates quoted 10,286 5,305 10,827
10th Percentile £313 £293 £263
25th Percentile £413 £385 £363
Median daily rate (50th Percentile) £500 £475 £463
Median % change year-on-year +5.26% +2.70% +2.78%
75th Percentile £600 £569 £563
90th Percentile £688 £638 £648
UK excluding London median daily rate £475 £451 £443
% change year-on-year +5.32% +1.90% +6.64%
Number of hourly rates quoted 699 323 783
10th Percentile £12.30 £15.01 £14.09
25th Percentile £16.19 £20.79 £17.50
Median hourly rate £30.00 £32.00 £39.50
Median % change year-on-year -6.25% -18.99% +69.35%
75th Percentile £53.75 £50.13 £50.00
90th Percentile £66.00 £64.50 £58.70
UK excluding London median hourly rate £27.73 £27.50 £40.00
% change year-on-year +0.84% -31.25% +66.67%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ITIL Foundation Certificate.

Daily rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL Foundation Certificate over the 6 months to 26 October 2021.

Daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ITIL Foundation Certificate.

Hourly rate trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Hourly Rate Histogram

Hourly rate distribution of jobs citing ITIL Foundation Certificate over the 6 months to 26 October 2021.

Hourly rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 26 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -187 80 £300 -13.04% 25
UK excluding London -138 53 £300 -11.76% 23
London -199 27 £190 -63.81% 5
South East -81 18 £313 -28.57% 6
North of England -67 16 £191 -46.88% 8
Work from Home -207 15 £300 -10.45% 6
Midlands -69 13 £150 - 3
North West -45 12 £200 -44.44% 3
West Midlands -61 9 £150 - 3
East Midlands - 4 - -
South West -55 3 £425 -
Yorkshire - 3 £150 - 2
Scotland -79 2 £167 - 1
East of England -57 1 £375 +11.94% 3
North East - 1 - - 3

For the 6 months to 26 October 2021, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for ITIL Foundation Certificate.

1 89 (100.00%) ITIL
2 46 (51.69%) Windows
3 40 (44.94%) Microsoft
4 37 (41.57%) Microsoft 365
5 27 (30.34%) Active Directory
5 27 (30.34%) Social Skills
6 24 (26.97%) Service Management
7 21 (23.60%) DHCP
8 19 (21.35%) Microsoft Certification
9 18 (20.22%) Microsoft Office
9 18 (20.22%) Azure
10 17 (19.10%) SLA
10 17 (19.10%) DNS
10 17 (19.10%) Service Delivery
11 15 (16.85%) ITSM
11 15 (16.85%) VPN
11 15 (16.85%) Incident Management
11 15 (16.85%) Windows 10
12 14 (15.73%) Problem Management
13 12 (13.48%) Security Cleared
14 11 (12.36%) SCCM
14 11 (12.36%) MCSA
15 10 (11.24%) Microsoft Excel
15 10 (11.24%) SharePoint
15 10 (11.24%) MS Exchange
15 10 (11.24%) Stakeholder Management
15 10 (11.24%) PowerShell
15 10 (11.24%) SC Cleared
15 10 (11.24%) Windows Server
15 10 (11.24%) Windows Server 2016

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.24%) MS Exchange
1 10 (11.24%) SharePoint
2 2 (2.25%) Exchange Server 2010
3 1 (1.12%) Exchange Server 2013
3 1 (1.12%) Skype for Business
Applications
1 18 (20.22%) Microsoft Office
2 10 (11.24%) Microsoft Excel
3 1 (1.12%) Microsoft Project
Business Applications
1 4 (4.49%) Remedy ITSM
2 1 (1.12%) Unica
Cloud Services
1 37 (41.57%) Microsoft 365
2 18 (20.22%) Azure
3 7 (7.87%) AWS
4 4 (4.49%) Azure Active Directory
4 4 (4.49%) OneDrive
5 2 (2.25%) Mimecast
5 2 (2.25%) Power Platform
5 2 (2.25%) SaaS
6 1 (1.12%) Amazon EC2
6 1 (1.12%) Amazon S3
6 1 (1.12%) AWS Elastic Beanstalk
6 1 (1.12%) AWS Lambda
6 1 (1.12%) Azure Cosmos DB
6 1 (1.12%) Cloud Computing
6 1 (1.12%) Route 53
6 1 (1.12%) Virtual Private Cloud
Communications & Networking
1 21 (23.60%) DHCP
2 17 (19.10%) DNS
3 15 (16.85%) VPN
4 9 (10.11%) LAN
4 9 (10.11%) WAN
5 7 (7.87%) Firewall
5 7 (7.87%) TCP/IP
6 5 (5.62%) 802.11
6 5 (5.62%) Wi-Fi
7 3 (3.37%) Internet
7 3 (3.37%) Intranet
7 3 (3.37%) IP Telephony
7 3 (3.37%) SSL
8 2 (2.25%) NAS
8 2 (2.25%) SAN
8 2 (2.25%) SMS
8 2 (2.25%) VoIP
9 1 (1.12%) IPsec
9 1 (1.12%) Wireless
9 1 (1.12%) WLAN
Database & Business Intelligence
1 2 (2.25%) Power BI
2 1 (1.12%) Amazon RDS
2 1 (1.12%) Oracle Database
2 1 (1.12%) Oracle Database 11g
2 1 (1.12%) Oracle Exadata
2 1 (1.12%) Relational Database
2 1 (1.12%) SQL Server
2 1 (1.12%) SQL Server Reporting Services
General
1 27 (30.34%) Social Skills
2 9 (10.11%) Analytical Skills
3 6 (6.74%) Public Sector
4 4 (4.49%) Documentation Skills
5 3 (3.37%) Inclusion and Diversity
5 3 (3.37%) Presentation Skills
6 2 (2.25%) Finance
6 2 (2.25%) Influencing Skills
6 2 (2.25%) Law
6 2 (2.25%) Legal
6 2 (2.25%) Organisational Skills
7 1 (1.12%) Advertising
7 1 (1.12%) Back Office
7 1 (1.12%) Dutch Language
7 1 (1.12%) German Language
7 1 (1.12%) Local Government
7 1 (1.12%) Polish Language
7 1 (1.12%) Retail
7 1 (1.12%) Swedish Language
Job Titles
1 20 (22.47%) Service Manager
2 17 (19.10%) Analyst
3 9 (10.11%) Service Desk Manager
4 8 (8.99%) Support Engineer
5 7 (7.87%) IT Manager
5 7 (7.87%) IT Services Manager
5 7 (7.87%) IT Support
5 7 (7.87%) Support Analyst
6 6 (6.74%) Delivery Manager
6 6 (6.74%) Service Analyst
6 6 (6.74%) Service Delivery Manager
7 5 (5.62%) PC Engineer
7 5 (5.62%) PC Support
7 5 (5.62%) PC Support Engineer
7 5 (5.62%) Service Desk Analyst
7 5 (5.62%) Service Desk Support
7 5 (5.62%) Team Leader
8 4 (4.49%) IT Analyst
8 4 (4.49%) Service Desk Consultant
8 4 (4.49%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 5 (5.62%) 802.1X
2 3 (3.37%) LDAP
3 2 (2.25%) CSS
3 2 (2.25%) HTML
3 2 (2.25%) Web Services
3 2 (2.25%) XML
4 1 (1.12%) .NET
Miscellaneous
1 6 (6.74%) Self-Motivation
2 5 (5.62%) Data Centre
2 5 (5.62%) Learning Management System
3 4 (4.49%) EPoS
3 4 (4.49%) PKI
4 3 (3.37%) Mobile App
4 3 (3.37%) Video Conferencing
5 2 (2.25%) Clustering
5 2 (2.25%) HoloLens
5 2 (2.25%) Management Information System
5 2 (2.25%) Replication
6 1 (1.12%) Client/Server
6 1 (1.12%) Contactless
6 1 (1.12%) Distributed Denial-of-Service
6 1 (1.12%) Mainframe
6 1 (1.12%) NHS
6 1 (1.12%) PMI
6 1 (1.12%) Virtual Team
Operating Systems
1 46 (51.69%) Windows
2 15 (16.85%) Windows 10
3 10 (11.24%) Windows Server
3 10 (11.24%) Windows Server 2016
4 9 (10.11%) Windows 7
5 7 (7.87%) Windows Server 2003
5 7 (7.87%) Windows Server 2012
6 5 (5.62%) Apple iOS
6 5 (5.62%) Windows 8
6 5 (5.62%) Windows Vista
7 4 (4.49%) Mac OS
8 3 (3.37%) Linux
8 3 (3.37%) Windows Server 2008
8 3 (3.37%) Windows XP
9 2 (2.25%) Android
9 2 (2.25%) Unix
9 2 (2.25%) Windows Server 2019
10 1 (1.12%) AIX
10 1 (1.12%) Solaris
Processes & Methodologies
1 89 (100.00%) ITIL
2 24 (26.97%) Service Management
3 17 (19.10%) Service Delivery
4 15 (16.85%) Incident Management
4 15 (16.85%) ITSM
5 14 (15.73%) Problem Management
6 10 (11.24%) Stakeholder Management
7 9 (10.11%) Mobile Device Management
7 9 (10.11%) Problem-Solving
8 8 (8.99%) Agile Software Development
8 8 (8.99%) Infrastructure Engineering
9 7 (7.87%) Release Management
10 6 (6.74%) Change Management
10 6 (6.74%) Identity Management
10 6 (6.74%) Performance Management
11 5 (5.62%) Customer Requirements
11 5 (5.62%) Data Analysis
11 5 (5.62%) Multi-Factor Authentication
11 5 (5.62%) Process Improvement
11 5 (5.62%) Statistics
Programming Languages
1 10 (11.24%) PowerShell
2 7 (7.87%) SQL
3 4 (4.49%) VBScript
4 3 (3.37%) C#
4 3 (3.37%) VB
5 2 (2.25%) JavaScript
6 1 (1.12%) Shell Script
Qualifications
1 19 (21.35%) Microsoft Certification
2 12 (13.48%) Security Cleared
3 11 (12.36%) MCSA
4 10 (11.24%) SC Cleared
5 8 (8.99%) MOS
6 6 (6.74%) MCP
7 5 (5.62%) MCSE
8 4 (4.49%) A+ Certification
8 4 (4.49%) DV Cleared
8 4 (4.49%) ECDL
8 4 (4.49%) MCITP
9 2 (2.25%) Degree
9 2 (2.25%) HNC
9 2 (2.25%) ITIL Certification
10 1 (1.12%) CCA
10 1 (1.12%) Cisco Certification
10 1 (1.12%) Citrix Certification
10 1 (1.12%) HND
10 1 (1.12%) PMI Certification
10 1 (1.12%) PMP
Quality Assurance & Compliance
1 17 (19.10%) SLA
2 2 (2.25%) Disclosure Scotland
3 1 (1.12%) ISO/IEC 27001
3 1 (1.12%) PMBOK
3 1 (1.12%) PMO
3 1 (1.12%) Sarbanes-Oxley
System Software
1 27 (30.34%) Active Directory
2 7 (7.87%) Virtual Desktop
3 5 (5.62%) VMware Infrastructure
4 4 (4.49%) Virtual Machines
5 3 (3.37%) Hyper-V
6 2 (2.25%) DFS Replication
6 2 (2.25%) VMware ESXi
6 2 (2.25%) XenDesktop
7 1 (1.12%) Citrix Hypervisor
7 1 (1.12%) Oracle Clusterware
7 1 (1.12%) Oracle RAC
7 1 (1.12%) Terminal Services
7 1 (1.12%) VMware NSX
7 1 (1.12%) XenApp
Systems Management
1 11 (12.36%) SCCM
2 7 (7.87%) Microsoft Intune
3 5 (5.62%) Active Directory Federation Services
4 3 (3.37%) SCOM
4 3 (3.37%) WSUS
5 2 (2.25%) Microsoft Clustering
6 1 (1.12%) Data Guard
6 1 (1.12%) Enterprise Manager Cloud Control
6 1 (1.12%) Oracle Enterprise Manager
6 1 (1.12%) Oracle RMAN
Vendors
1 40 (44.94%) Microsoft
2 9 (10.11%) ServiceNow
2 9 (10.11%) VMware
3 7 (7.87%) HP
3 7 (7.87%) Mitel
4 5 (5.62%) Cisco
4 5 (5.62%) Citrix
4 5 (5.62%) Dell
4 5 (5.62%) Fujitsu
4 5 (5.62%) MobileIron
5 4 (4.49%) Remedy
6 3 (3.37%) Apple
6 3 (3.37%) Avaya
6 3 (3.37%) Polycom
6 3 (3.37%) Wyse
7 2 (2.25%) 3PAR
7 2 (2.25%) iManage
7 2 (2.25%) Nimble Storage
8 1 (1.12%) CloudEndure
8 1 (1.12%) ConnectWise