ITIL Foundation Certificate Contract Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for contract job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the contractor rates offered over the 6 months leading up to 16 September 2025, comparing them to the same period in the previous two years.

6 months to
16 Sep 2025
Same period 2024 Same period 2023
Rank 468 523 606
Rank change year-on-year +55 +83 +75
Contract jobs citing ITIL Foundation Certificate 79 46 56
As % of all contract jobs advertised in the UK 0.24% 0.12% 0.11%
As % of the Qualifications category 0.77% 0.41% 0.40%
Number of daily rates quoted 53 32 38
10th Percentile £200 £120 £180
25th Percentile £235 £191 £219
Median daily rate (50th Percentile) £275 £545 £360
Median % change year-on-year -49.54% +51.30% -17.67%
75th Percentile £430 £608 £615
90th Percentile £488 - £624
UK excluding London median daily rate £235 £590 £278
% change year-on-year -60.17% +112.61% -7.50%
Number of hourly rates quoted 11 4 2
10th Percentile - £15.35 £17.05
25th Percentile £16.84 £15.61 £17.62
Median hourly rate £19.23 £21.38 £19.23
Median % change year-on-year -10.06% +11.19% -2.22%
75th Percentile - £27.00 £20.19
90th Percentile £19.46 - £20.38
UK excluding London median hourly rate £18.34 £15.47 £19.23
% change year-on-year +18.57% -19.57% -2.22%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring academic qualifications or professional certifications.

Contract vacancies requiring academic qualifications or professional certifications 10,249 11,128 14,069
As % of all contract IT jobs advertised in the UK 31.38% 29.26% 28.11%
Number of daily rates quoted 6,376 6,849 9,091
10th Percentile £300 £313 £325
25th Percentile £413 £425 £440
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -
75th Percentile £621 £638 £650
90th Percentile £703 £725 £738
UK excluding London median daily rate £500 £525 £525
% change year-on-year -4.76% - +2.44%
Number of hourly rates quoted 827 656 734
10th Percentile £17.92 £17.00 £16.26
25th Percentile £18.87 £24.18 £25.63
Median hourly rate £25.15 £50.00 £54.53
Median % change year-on-year -49.70% -8.31% +21.18%
75th Percentile £44.50 £68.00 £69.91
90th Percentile £70.50 £75.83 £78.36
UK excluding London median hourly rate £25.15 £52.50 £51.90
% change year-on-year -52.10% +1.16% +17.42%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Contractor daily rate distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL Foundation Certificate over the 6 months to 16 September 2025.

Daily rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Contractor hourly rate distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Hourly Rate Histogram

Hourly rate distribution of jobs citing ITIL Foundation Certificate over the 6 months to 16 September 2025.

Hourly rate histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 16 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +37 58 £250 -58.68% 34
UK excluding London +26 58 £235 -60.17% 41
London +35 14 £375 +7.14% 5
Work from Home +25 14 £363 -40.08% 16
Midlands +2 13 £275 -18.52% 4
West Midlands +1 12 £275 -18.52% 3
North of England -4 12 £235 - 10
Scotland - 12 £450 - 9
South West +26 9 £235 -56.88% 4
South East +13 9 £303 -50.00% 9
North West -7 6 £303 - 3
Yorkshire -9 6 £235 -
Wales -1 3 £195 +62.50% 3
East Midlands - 1 - - 1

ITIL Foundation Certificate
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (21.52%) Microsoft Exchange
2 4 (5.06%) SharePoint
3 2 (2.53%) Confluence
Applications
1 22 (27.85%) Microsoft Office
2 1 (1.27%) Oracle Smart View
Business Applications
1 3 (3.80%) Oracle EBS
1 3 (3.80%) Oracle EBS R12
1 3 (3.80%) Oracle General Ledger
2 2 (2.53%) Oracle Assets
2 2 (2.53%) Oracle ERP
2 2 (2.53%) Oracle iProcurement
2 2 (2.53%) Oracle Payables
2 2 (2.53%) Oracle Receivables
3 1 (1.27%) Dynamics CRM
3 1 (1.27%) Oracle FAH
3 1 (1.27%) Oracle Financials
3 1 (1.27%) Oracle Subledger Accounting
Cloud Services
1 30 (37.97%) Microsoft 365
2 8 (10.13%) Azure
3 5 (6.33%) Entra ID
4 2 (2.53%) OneDrive
5 1 (1.27%) Azure Monitor
5 1 (1.27%) Azure Storage
5 1 (1.27%) GitHub
5 1 (1.27%) GitHub Actions
5 1 (1.27%) OCI
5 1 (1.27%) Power Automate
5 1 (1.27%) Power Platform
5 1 (1.27%) PowerApps
5 1 (1.27%) SaaS
Communications & Networking
1 14 (17.72%) VPN
2 4 (5.06%) DNS
2 4 (5.06%) LAN
2 4 (5.06%) VoIP
3 3 (3.80%) DHCP
3 3 (3.80%) Firewall
3 3 (3.80%) TCP/IP
4 2 (2.53%) Wireless
5 1 (1.27%) Internet
5 1 (1.27%) Intranet
5 1 (1.27%) IP Telephony
5 1 (1.27%) WAN
Database & Business Intelligence
1 4 (5.06%) SQL Server
2 3 (3.80%) SQL Server Reporting Services
Development Applications
1 8 (10.13%) JIRA
2 1 (1.27%) AdminStudio
2 1 (1.27%) InstallShield
2 1 (1.27%) MSI
General
1 46 (58.23%) Social Skills
2 19 (24.05%) Analytical Skills
3 16 (20.25%) Finance
4 9 (11.39%) Legal
5 7 (8.86%) Military
6 6 (7.59%) Organisational Skills
7 4 (5.06%) Automotive
7 4 (5.06%) Manufacturing
7 4 (5.06%) Public Sector
8 3 (3.80%) Documentation Skills
8 3 (3.80%) Presentation Skills
8 3 (3.80%) Telecoms
9 2 (2.53%) Banking
9 2 (2.53%) Financial Institution
9 2 (2.53%) International Banking
10 1 (1.27%) General Ledger
10 1 (1.27%) Law
Job Titles
1 21 (26.58%) Support Engineer
2 14 (17.72%) Analyst
2 14 (17.72%) Desktop Engineer
2 14 (17.72%) Desktop Support
2 14 (17.72%) Desktop Support Engineer
3 12 (15.19%) IT Support
4 10 (12.66%) Senior
5 8 (10.13%) Service Analyst
6 7 (8.86%) Service Desk Analyst
6 7 (8.86%) Support Technician
7 6 (7.59%) 2nd Line Support
8 5 (6.33%) Applications Support
8 5 (6.33%) Applications Support Technician
8 5 (6.33%) IT Support Specialist
8 5 (6.33%) Senior Applications Support
8 5 (6.33%) Senior Support Technician
8 5 (6.33%) Senior Technician
8 5 (6.33%) Support Specialist
9 4 (5.06%) Developer
9 4 (5.06%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 2 (2.53%) Software Packaging
1 2 (2.53%) XML
2 1 (1.27%) ARM Templates
2 1 (1.27%) REST
Miscellaneous
1 6 (7.59%) Video Conferencing
2 4 (5.06%) CMDB
2 4 (5.06%) Product Ownership
2 4 (5.06%) Replication
3 3 (3.80%) Onboarding
3 3 (3.80%) Self-Motivation
4 2 (2.53%) Management Information System
4 2 (2.53%) NHS
5 1 (1.27%) Data Centre
5 1 (1.27%) Hedge funds
5 1 (1.27%) iPad
5 1 (1.27%) iPhone
5 1 (1.27%) Legacy Applications
5 1 (1.27%) Legacy Systems
5 1 (1.27%) Mobile App
5 1 (1.27%) PKI
5 1 (1.27%) SCADA
Operating Systems
1 26 (32.91%) Windows
2 9 (11.39%) Windows 10
3 7 (8.86%) Windows Server
4 6 (7.59%) Linux
5 5 (6.33%) Unix
6 3 (3.80%) Apple iOS
6 3 (3.80%) Windows Server 2016
7 1 (1.27%) Mac OS X
7 1 (1.27%) Windows 7
7 1 (1.27%) Windows Server 2019
Processes & Methodologies
1 79 (100.00%) ITIL
2 33 (41.77%) Customer Service
2 33 (41.77%) ITSM
3 26 (32.91%) Service Delivery
4 19 (24.05%) Collaborative Working
5 18 (22.78%) Problem-Solving
6 15 (18.99%) Asset Management
7 13 (16.46%) Case Management
8 12 (15.19%) Service Management
9 10 (12.66%) Problem Management
10 8 (10.13%) Change Management
10 8 (10.13%) Roadmaps
11 7 (8.86%) Continuous Improvement
11 7 (8.86%) Patch Management
12 6 (7.59%) Agile
12 6 (7.59%) Business Continuity
12 6 (7.59%) Process Improvement
12 6 (7.59%) Stakeholder Engagement
13 5 (6.33%) Computer Science
13 5 (6.33%) Root Cause Analysis
Programming Languages
1 10 (12.66%) SQL
2 5 (6.33%) PowerShell
3 4 (5.06%) VBScript
4 2 (2.53%) JavaScript
4 2 (2.53%) PL/SQL
5 1 (1.27%) Bicep
5 1 (1.27%) C#
5 1 (1.27%) VB
Qualifications
1 27 (34.18%) Degree
2 18 (22.78%) Security Cleared
3 10 (12.66%) DV Cleared
4 7 (8.86%) SC Cleared
5 6 (7.59%) Microsoft Certification
6 4 (5.06%) Computer Science Degree
7 2 (2.53%) DBS Check
7 2 (2.53%) MCSA
7 2 (2.53%) PRINCE2 Certification
8 1 (1.27%) A+ Certification
8 1 (1.27%) MCSE
8 1 (1.27%) MOS
Quality Assurance & Compliance
1 17 (21.52%) SLA
2 13 (16.46%) ISO/IEC 27001
3 3 (3.80%) GDPR
4 2 (2.53%) Data Quality
4 2 (2.53%) PMO
System Software
1 26 (32.91%) Active Directory
2 2 (2.53%) Virtual Desktop
3 1 (1.27%) Hyper-V
3 1 (1.27%) Microsoft App-V
3 1 (1.27%) Virtual Machines
3 1 (1.27%) Virtual Servers
Systems Management
1 22 (27.85%) Microsoft Intune
2 10 (12.66%) SCCM
3 1 (1.27%) Active Directory Federation Services
3 1 (1.27%) Kubernetes
3 1 (1.27%) SCOM
3 1 (1.27%) WSUS
Vendors
1 45 (56.96%) Microsoft
2 28 (35.44%) ServiceNow
3 14 (17.72%) Citrix
4 6 (7.59%) Apple
5 4 (5.06%) Tenable
6 3 (3.80%) Cisco
6 3 (3.80%) Oracle
7 2 (2.53%) Salesforce
7 2 (2.53%) VMware
8 1 (1.27%) Ab Initio
8 1 (1.27%) Avaya
8 1 (1.27%) CyberArk
8 1 (1.27%) Dell
8 1 (1.27%) Dynatrace
8 1 (1.27%) HP
8 1 (1.27%) MobileIron
8 1 (1.27%) Polycom
8 1 (1.27%) Wyse