User Journey Map Contracts

User Journey Mapping
UK

The table below provides summary statistics for contract job vacancies requiring User Journey Map skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited User Journey Map over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 508 556 699
Rank change year-on-year +48 +143 +23
Contract jobs citing User Journey Map 12 26 19
As % of all contract jobs advertised in the UK 0.041% 0.060% 0.032%
As % of the Processes & Methodologies category 0.045% 0.069% 0.035%
Number of daily rates quoted 9 19 14
10th Percentile £423 - £366
25th Percentile £463 £425 £444
Median daily rate (50th Percentile) £500 £475 £563
Median % change year-on-year +5.26% -15.56% +6.13%
75th Percentile £550 £539 £625
90th Percentile £570 £578 £638
UK excluding London median daily rate £313 £470 £450
% change year-on-year -33.51% +4.44% -15.41%

All Process and Methodology Skills
UK

User Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 26,594 37,597 53,655
As % of all contract IT jobs advertised in the UK 90.84% 86.31% 89.91%
Number of daily rates quoted 17,149 24,227 37,238
10th Percentile £308 £300 £325
25th Percentile £413 £413 £438
Median daily rate (50th Percentile) £520 £525 £550
Median % change year-on-year -0.95% -4.55% +4.76%
75th Percentile £630 £638 £650
90th Percentile £743 £750 £750
UK excluding London median daily rate £483 £500 £500
% change year-on-year -3.50% - +5.26%
Number of hourly rates quoted 1,071 2,443 1,746
10th Percentile £14.41 £12.75 £11.00
25th Percentile £18.21 £16.00 £16.25
Median hourly rate £29.00 £35.65 £37.30
Median % change year-on-year -18.65% -4.42% +49.20%
75th Percentile £60.38 £59.98 £65.00
90th Percentile £75.00 £72.50 £75.00
UK excluding London median hourly rate £27.50 £37.34 £36.00
% change year-on-year -26.35% +3.72% +80.00%

User Journey Map
Job Vacancy Trend

Job postings citing User Journey Map as a proportion of all IT jobs advertised.

Job vacancy trend for User Journey Map in the UK

User Journey Map
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing User Journey Map.

Daily rate trend for User Journey Map in the UK

User Journey Map
Daily Rate Histogram

Daily rate distribution for jobs citing User Journey Map over the 6 months to 1 May 2025.

Daily rate histogram for User Journey Map in the UK

User Journey Map
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing User Journey Map within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +44 7 £465 -3.63% 5
Work from Home +38 7 £550 +10.00% 2
London +34 6 £475 -5.00% 4
UK excluding London +53 1 £313 -33.51% 1
South East +44 1 £313 -40.48%

User Journey Map
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Confluence
Applications
1 1 (8.33%) Adobe XD
1 1 (8.33%) Sketch
Cloud Services
1 2 (16.67%) Figma
2 1 (8.33%) Miro
Development Applications
1 1 (8.33%) JIRA
General
1 5 (41.67%) Analytical Skills
2 4 (33.33%) Social Skills
3 3 (25.00%) Finance
3 3 (25.00%) Public Sector
4 2 (16.67%) Marketing
5 1 (8.33%) Documentation Skills
5 1 (8.33%) Inclusion and Diversity
5 1 (8.33%) Local Government
5 1 (8.33%) Presentation Skills
Job Titles
1 7 (58.33%) Designer
2 6 (50.00%) Service Designer
3 3 (25.00%) Analyst
3 3 (25.00%) Business Analyst
4 2 (16.67%) HR Analyst
4 2 (16.67%) HR Business Analyst
4 2 (16.67%) Senior
4 2 (16.67%) Senior Analyst
4 2 (16.67%) Senior Business Analyst
4 2 (16.67%) User Researcher
5 1 (8.33%) Digital Designer
5 1 (8.33%) Product Designer
Miscellaneous
1 3 (25.00%) Product Ownership
2 1 (8.33%) NHS
Processes & Methodologies
1 12 (100.00%) Journey Map
2 8 (66.67%) Agile
3 7 (58.33%) Service Design
3 7 (58.33%) User Research
4 6 (50.00%) Stakeholder Engagement
4 6 (50.00%) Workshop Facilitation
5 5 (41.67%) Problem-Solving
5 5 (41.67%) User-Centered Design (UCD)
6 4 (33.33%) Stakeholder Management
6 4 (33.33%) User Experience
7 3 (25.00%) Co-Creation
7 3 (25.00%) Collaborative Working
7 3 (25.00%) Risk Management
7 3 (25.00%) Validation
8 2 (16.67%) Business Analysis
8 2 (16.67%) Business Continuity
8 2 (16.67%) Migration
8 2 (16.67%) Usability Testing
8 2 (16.67%) User Acceptance Testing
8 2 (16.67%) UX Design
Qualifications
1 3 (25.00%) SC Cleared
1 3 (25.00%) Security Cleared
2 2 (16.67%) CBAP
2 2 (16.67%) Degree
Quality Assurance & Compliance
1 4 (33.33%) Accessibility
2 1 (8.33%) QA
Vendors
1 2 (16.67%) Workday
2 1 (8.33%) Adobe