Service Delivery Contracts in Wales

Service Delivery
UK > Wales

The table below provides summary statistics for contract job vacancies advertised in Wales requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 29 - 52
Rank change year-on-year - - -5
Contract jobs citing Service Delivery 10 0 5
As % of all contract jobs advertised in Wales 3.42% - 0.84%
As % of the Processes & Methodologies category 3.88% - 0.97%
Number of daily rates quoted 9 0 3
10th Percentile £294 - -
25th Percentile £305 - £381
Median daily rate (50th Percentile) £446 - £413
Median % change year-on-year - - -21.80%
75th Percentile £475 - £453
90th Percentile £482 - £459
UK median daily rate £450 £453 £525
% change year-on-year -0.55% -13.81% +0.96%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £50.00
UK median hourly rate £16.23 £15.00 £19.00
% change year-on-year +8.20% -21.05% +31.03%

All Process and Methodology Skills
Wales

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Wales.

Contract vacancies with a requirement for process or methodology skills 258 288 516
As % of all contract IT jobs advertised in Wales 88.36% 75.79% 87.16%
Number of daily rates quoted 177 188 393
10th Percentile £187 £143 £180
25th Percentile £285 £345 £325
Median daily rate (50th Percentile) £400 £495 £475
Median % change year-on-year -19.19% +4.21% -2.06%
75th Percentile £488 £563 £580
90th Percentile £625 £669 £650
UK median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +2.33%
Number of hourly rates quoted 24 34 26
10th Percentile £13.66 £11.75 £14.63
25th Percentile £16.00 £15.27 £16.98
Median hourly rate £25.15 £19.70 £18.14
Median % change year-on-year +27.65% +8.61% -15.11%
75th Percentile £41.25 £51.75 £22.93
90th Percentile £45.00 £85.70 £49.38
UK median hourly rate £27.50 £36.50 £36.13
% change year-on-year -24.66% +1.04% +40.67%

Service Delivery
Job Vacancy Trend in Wales

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Contractor Daily Rate Trend in Wales

3-month moving average daily rate quoted in jobs citing Service Delivery in Wales.

Daily rate trend for Service Delivery in Wales

Service Delivery
Daily Rate Histogram in Wales

Daily rate distribution for jobs citing Service Delivery in Wales over the 6 months to 29 May 2025.

Daily rate histogram for Service Delivery in Wales

Service Delivery
Contractor Hourly Rate Trend in Wales

3-month moving average hourly rates quoted in jobs citing Service Delivery in Wales.

Hourly rate trend for Service Delivery in Wales

Service Delivery
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South Wales - 9 £448 - 79
North Wales - 1 £263 - 2
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (20.00%) MS Visio
Cloud Services
1 3 (30.00%) AWS
1 3 (30.00%) Azure
1 3 (30.00%) GCP
Communications & Networking
1 3 (30.00%) DNS
2 2 (20.00%) BGP
2 2 (20.00%) Cisco Firepower
2 2 (20.00%) DHCP
2 2 (20.00%) Firewall
2 2 (20.00%) IPv4
2 2 (20.00%) OSPF
2 2 (20.00%) VPN
2 2 (20.00%) Wireless
3 1 (10.00%) LAN
Development Applications
1 1 (10.00%) Selenium
1 1 (10.00%) SpecFlow
General
1 5 (50.00%) Public Sector
1 5 (50.00%) Social Skills
2 2 (20.00%) Organisational Skills
2 2 (20.00%) Welsh Language
3 1 (10.00%) Digital Health
3 1 (10.00%) Finance
3 1 (10.00%) Military
3 1 (10.00%) Presentation Skills
3 1 (10.00%) Telecoms
Job Titles
1 3 (30.00%) Architect
2 2 (20.00%) Cloud Architect
2 2 (20.00%) Cloud Infrastructure Architect
2 2 (20.00%) Designer
2 2 (20.00%) Infrastructure Architect
2 2 (20.00%) IT Support
2 2 (20.00%) Lead
2 2 (20.00%) Lead Designer
2 2 (20.00%) Lead Service Designer
2 2 (20.00%) Network Engineer
2 2 (20.00%) Senior
2 2 (20.00%) Senior Network Engineer
2 2 (20.00%) Service Designer
3 1 (10.00%) 1st/2nd Line Support
3 1 (10.00%) Customer Support Specialist
3 1 (10.00%) IT Support Specialist
3 1 (10.00%) Principal Architect
3 1 (10.00%) Principal Solutions Architect
3 1 (10.00%) Solutions Architect
3 1 (10.00%) Test Engineer
Libraries, Frameworks & Software Standards
1 1 (10.00%) CSS
1 1 (10.00%) HTML
Miscellaneous
1 5 (50.00%) NHS
2 3 (30.00%) Cloud Native
3 2 (20.00%) Data Centre
4 1 (10.00%) Video Conferencing
Processes & Methodologies
1 6 (60.00%) Agile
2 4 (40.00%) Roadmaps
2 4 (40.00%) Strategic Roadmap
3 3 (30.00%) Cloud Security
3 3 (30.00%) Data Privacy
3 3 (30.00%) DevSecOps
3 3 (30.00%) ITIL
3 3 (30.00%) Migration
3 3 (30.00%) Technical Leadership
4 2 (20.00%) Change Management
4 2 (20.00%) Coaching
4 2 (20.00%) Computer Science
4 2 (20.00%) Customer Service
4 2 (20.00%) Enterprise Architecture
4 2 (20.00%) IT Strategy
4 2 (20.00%) Mentoring
4 2 (20.00%) Open Source
4 2 (20.00%) Service Design
4 2 (20.00%) TOGAF
4 2 (20.00%) User Experience
Programming Languages
1 1 (10.00%) C#
Qualifications
1 4 (40.00%) Degree
1 4 (40.00%) Master's Degree
2 2 (20.00%) AWS Certification
2 2 (20.00%) AWS Certified Solutions Architect
2 2 (20.00%) Azure Certification
2 2 (20.00%) CCIE
2 2 (20.00%) CCNP
2 2 (20.00%) Cisco Certification
2 2 (20.00%) CITP
2 2 (20.00%) Computer Science Degree
3 1 (10.00%) ITIL Foundation Certificate
3 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 2 (20.00%) VMware Infrastructure
Systems Management
1 2 (20.00%) Cisco Prime
Vendors
1 4 (40.00%) Microsoft
2 3 (30.00%) Google
3 2 (20.00%) Cisco
3 2 (20.00%) Ekahau
3 2 (20.00%) Palo Alto
3 2 (20.00%) VMware
4 1 (10.00%) Ab Initio