The median contractor rate for a 1st Line Support was £115 per day in advertised job vacancies in the West Midlands during the 3 months to 26 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
England / West Midlands
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 101 125 100
Rank change year-on-year +24 -25  
Contract jobs requiring a 1st Line Support 16 15 21
As % of all contract IT jobs advertised in the West Midlands 0.78% 0.50% 0.89%
As % of the Job Titles category 0.83% 0.53% 0.93%
Number of daily rates quoted 8 6 4
Median daily rate £115 £104 £153
Median daily rate % change year-on-year +10.84% -31.96%  
90% offered a daily rate of more than £105 £100 £93
10% offered a daily rate of more than £139 £115 £190
UK excluding London median daily rate £115 £115 £120
% change year-on-year - -4.16%  
Number of hourly rates quoted 7 5 12
Median hourly rate £12.50 £11.50 £11.50
Median hourly rate % change year-on-year +8.69% -  
90% offered a hourly rate of more than £10.31 £10.97 £9.10
10% offered a hourly rate of more than £13.50 £13.86 £14.90
UK excluding London median hourly rate £12.45 £11.38 £12.00
% change year-on-year +9.45% -5.20%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
West Midlands
Contract job vacancies with a job title containing a recognized job role 1933 2827 2253
As % of all contract IT job vacancies advertised in the West Midlands 94.57% 94.68% 95.43%
Number of daily rates quoted 1160 1682 1364
Median daily rate £388 £398 £350
Median daily rate % change year-on-year -2.51% +13.57%  
90% offered a daily rate of more than £228 £230 £220
10% offered a daily rate of more than £548 £500 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 87 91 140
Median hourly rate £16.00 £16.50 £16.60
Median hourly rate % change year-on-year -3.03% -0.60%  
90% offered a hourly rate of more than £12.50 £10.96 £11.00
10% offered a hourly rate of more than £51.00 £39.00 £29.95
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

1st Line Support
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in the West Midlands

1st Line Support
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in the West Midlands.

Contractor daily rate trend for 1st Line Support in the West Midlands

1st Line Support
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in the West Midlands.

Contractor hourly rate trend for 1st Line Support in the West Midlands

1st Line Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the West Midlands region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +17 6 £110 -
Warwickshire +11 4 £115 -
Birmingham +21 2 £170 -
Worcestershire - 2 - -
Staffordshire -1 1 £135 +35.00% 1
Walsall -2 1 - -
1st Line Support
England

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 26 June 2017, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring 1st Line Support in the job title.

1 24 (64.86%) Windows
2 16 (43.24%) Active Directory
3 9 (24.32%) Microsoft Office
4 8 (21.62%) ITIL
5 6 (16.22%) Windows 7
6 5 (13.51%) Office 365
7 4 (10.81%) Windows Server 2008
7 4 (10.81%) Microsoft Excel
7 4 (10.81%) MS Exchange
7 4 (10.81%) SLA
7 4 (10.81%) Microsoft
7 4 (10.81%) Windows Server
7 4 (10.81%) Data Centre
8 3 (8.11%) Mentoring
8 3 (8.11%) Advertising
8 3 (8.11%) McAfee
8 3 (8.11%) Google
8 3 (8.11%) Degree
9 2 (5.41%) Computer Science
9 2 (5.41%) Windows 8
9 2 (5.41%) Network Management
9 2 (5.41%) Apple iOS
9 2 (5.41%) ITIL V3
9 2 (5.41%) ITSM
9 2 (5.41%) Identity Management
9 2 (5.41%) Lotus
9 2 (5.41%) VoIP
9 2 (5.41%) IBM Notes
9 2 (5.41%) Android
9 2 (5.41%) Computer Science Degree

1st Line Support Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.81%) MS Exchange
2 2 (5.41%) IBM Notes
Applications
1 9 (24.32%) Microsoft Office
2 4 (10.81%) Microsoft Excel
3 1 (2.70%) Spreadsheet
Cloud Services
1 5 (13.51%) Office 365
Communications & Networking
1 2 (5.41%) VoIP
2 1 (2.70%) 3G
2 1 (2.70%) DHCP
2 1 (2.70%) DNS
2 1 (2.70%) Internet
2 1 (2.70%) Intranet
2 1 (2.70%) LAN
2 1 (2.70%) WAN
General
1 3 (8.11%) Advertising
2 1 (2.70%) Retail
2 1 (2.70%) Telecoms
Miscellaneous
1 4 (10.81%) Data Centre
2 2 (5.41%) Computer Science
3 1 (2.70%) Analytical Skills
Operating Systems
1 24 (64.86%) Windows
2 6 (16.22%) Windows 7
3 4 (10.81%) Windows Server
3 4 (10.81%) Windows Server 2008
4 2 (5.41%) Android
4 2 (5.41%) Apple iOS
4 2 (5.41%) Windows 8
5 1 (2.70%) Mac OS X
5 1 (2.70%) Windows 10
5 1 (2.70%) Windows XP
Processes & Methodologies
1 8 (21.62%) ITIL
2 3 (8.11%) Mentoring
3 2 (5.41%) Identity Management
3 2 (5.41%) ITIL V3
3 2 (5.41%) ITSM
3 2 (5.41%) Network Management
4 1 (2.70%) Break/Fix
4 1 (2.70%) Business Continuity
4 1 (2.70%) Fault Management
4 1 (2.70%) Incident Management
4 1 (2.70%) Migration
4 1 (2.70%) Process Improvement
4 1 (2.70%) Root Cause Analysis
4 1 (2.70%) Service Delivery
4 1 (2.70%) Validation
Qualifications
1 3 (8.11%) Degree
2 2 (5.41%) Computer Science Degree
3 1 (2.70%) DBS Check
3 1 (2.70%) ITIL Certification
Quality Assurance & Compliance
1 4 (10.81%) SLA
System Software
1 16 (43.24%) Active Directory
2 1 (2.70%) Hyper-V
Systems Management
1 1 (2.70%) Jamf Pro
Vendors
1 4 (10.81%) Microsoft
2 3 (8.11%) Google
2 3 (8.11%) McAfee
3 2 (5.41%) Lotus
4 1 (2.70%) Apple
4 1 (2.70%) LANDesk