Period
to 17 November 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
England > West Midlands
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 126 107 93
Rank change year-on-year -19 -14 +40
Contract jobs citing Service Design 84 81 130
As % of all contract IT jobs advertised in the West Midlands 1.64% 1.68% 2.08%
As % of the Processes & Methodologies category 1.91% 2.00% 2.46%
Number of daily rates quoted 59 47 96
West Midlands median daily rate £468 £473 £450
Median daily rate % change year-on-year -1.06% +5.00% -
10th Percentile £405 £361 £345
90th Percentile £588 £586 £550
England median daily rate £498 £475 £450
% change year-on-year +4.74% +5.56% -
Number of hourly rates quoted 0 0 1
West Midlands median hourly rate - - £15.50
England median hourly rate £27.36 - £22.50

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,394 4,041 5,276
As % of all contract IT jobs advertised in the West Midlands 85.99% 83.98% 84.61%
Number of daily rates quoted 2,687 2,587 3,143
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £263 £239 £250
90th Percentile £575 £550 £550
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 169 141 153
West Midlands median hourly rate £15.85 £25.00 £17.12
Median hourly rate % change year-on-year -36.60% +46.03% -14.40%
10th Percentile £11.06 £11.75 £10.61
90th Percentile £39.75 £48.75 £39.90
England median hourly rate £22.00 £23.50 £22.85
% change year-on-year -6.38% +2.87% +3.84%

Service Design
Job Vacancy Trend in the West Midlands

Job postings citing Service Design as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Design in the West Midlands

Service Design
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in the West Midlands.

Contractor daily rate trend for Service Design in the West Midlands

Service Design
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Service Design in the West Midlands over the 6 months to 17 November 2018.

Contractor daily rate histogram for Service Design in the West Midlands

Service Design
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the West Midlands region over the 6 months to 17 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire -44 27 £462 +5.60% 2
Coventry -9 26 £475 -5.00% 2
Birmingham +15 14 £484 +7.56% 14
Herefordshire - 8 £450 - 2
Warwickshire +12 6 £505 -8.14% 1
Wolverhampton - 1 £575 -
Service Design
England

For the 6 months to 17 November 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for Service Design.

1 58 (69.05%) Agile Software Development
2 21 (25.00%) ITIL
2 21 (25.00%) User Stories
2 21 (25.00%) User-Centered Design (UCD)
3 20 (23.81%) Problem-Solving
4 19 (22.62%) Decision-Making
4 19 (22.62%) User Experience
5 18 (21.43%) Actionable Insight
5 18 (21.43%) Scrum
6 15 (17.86%) Analytical Skills
7 13 (15.48%) Service Management
7 13 (15.48%) Microsoft Office
8 12 (14.29%) Service Delivery
9 11 (13.10%) Workflow
9 11 (13.10%) Qualitative Research
10 10 (11.90%) Prototyping
11 9 (10.71%) Quantitative Research
11 9 (10.71%) Actionable Customer Insight
11 9 (10.71%) Ethnography
11 9 (10.71%) ITIL V3
11 9 (10.71%) Continuous Improvement
11 9 (10.71%) Customer Insight
11 9 (10.71%) ITSM
11 9 (10.71%) Human Factors
11 9 (10.71%) Usability Testing
12 8 (9.52%) Market Research
12 8 (9.52%) Kanban
12 8 (9.52%) Degree
12 8 (9.52%) Migration
12 8 (9.52%) Military

Service Design
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.19%) Confluence
1 1 (1.19%) Drupal
1 1 (1.19%) Elasticsearch
Applications
1 13 (15.48%) Microsoft Office
2 8 (9.52%) Microsoft Project
3 2 (2.38%) Microsoft Excel
3 2 (2.38%) MS Visio
4 1 (1.19%) Microsoft PowerPoint
Business Applications
1 1 (1.19%) Dynamics CRM
Cloud Services
1 6 (7.14%) Amazon AWS
2 4 (4.76%) Microsoft Azure
3 1 (1.19%) Dynamics 365
3 1 (1.19%) Google Cloud Platform
Communications & Networking
1 1 (1.19%) Internet
Database & Business Intelligence
1 1 (1.19%) MySQL
1 1 (1.19%) PostgreSQL
1 1 (1.19%) SQL Server
1 1 (1.19%) SQL Server Integration Services
1 1 (1.19%) SQL Server Reporting Services
Development Applications
1 2 (2.38%) JIRA
2 1 (1.19%) Git (software)
2 1 (1.19%) Jenkins
2 1 (1.19%) PHPUnit
General
1 8 (9.52%) Military
2 7 (8.33%) Finance
3 6 (7.14%) Telecoms
4 5 (5.95%) Electronics
4 5 (5.95%) Manufacturing
4 5 (5.95%) Marketing
5 2 (2.38%) Back Office
5 2 (2.38%) Local Government
6 1 (1.19%) Banking
6 1 (1.19%) Billing
6 1 (1.19%) Publishing
Job Titles
1 18 (21.43%) User Researcher
2 15 (17.86%) Designer
3 9 (10.71%) UX Designer
4 8 (9.52%) Agile Delivery Manager
4 8 (9.52%) Delivery Manager
4 8 (9.52%) Service Manager
5 7 (8.33%) Product Manager
5 7 (8.33%) Project Manager
6 5 (5.95%) Architect
6 5 (5.95%) IT Manager
6 5 (5.95%) IT Services Manager
6 5 (5.95%) ITIL Manager
6 5 (5.95%) Senior Designer
6 5 (5.95%) Transformation Manager
7 4 (4.76%) Analyst
7 4 (4.76%) Digital Delivery Manager
7 4 (4.76%) Digital Transformation Manager
7 4 (4.76%) DV Cleared Project Manager
7 4 (4.76%) Product Owner
7 4 (4.76%) Transition Manager
Libraries, Frameworks & Software Standards
1 8 (9.52%) CSS
2 6 (7.14%) HTML
3 1 (1.19%) .NET
3 1 (1.19%) AngularJS
3 1 (1.19%) ASP.NET
3 1 (1.19%) ASP.NET Web API
3 1 (1.19%) Behat
3 1 (1.19%) Doctrine
3 1 (1.19%) JMS
3 1 (1.19%) WCF
3 1 (1.19%) Web Services
Miscellaneous
1 19 (22.62%) User Experience
2 15 (17.86%) Analytical Skills
3 7 (8.33%) Mobile App
4 6 (7.14%) Blog
5 4 (4.76%) Management Information System
5 4 (4.76%) Security Operations Centre
6 1 (1.19%) Public Cloud
6 1 (1.19%) Smart Meter
Operating Systems
1 6 (7.14%) Windows
2 1 (1.19%) Linux
2 1 (1.19%) Red Hat Enterprise Linux
2 1 (1.19%) Windows 10
2 1 (1.19%) Windows 7
2 1 (1.19%) Windows Server
Processes & Methodologies
1 58 (69.05%) Agile Software Development
2 21 (25.00%) ITIL
2 21 (25.00%) User Stories
2 21 (25.00%) User-Centered Design (UCD)
3 20 (23.81%) Problem-Solving
4 19 (22.62%) Decision-Making
5 18 (21.43%) Actionable Insight
5 18 (21.43%) Scrum
6 13 (15.48%) Service Management
7 12 (14.29%) Service Delivery
8 11 (13.10%) Qualitative Research
8 11 (13.10%) Workflow
9 10 (11.90%) Prototyping
10 9 (10.71%) Actionable Customer Insight
10 9 (10.71%) Continuous Improvement
10 9 (10.71%) Customer Insight
10 9 (10.71%) Ethnography
10 9 (10.71%) ITIL V3
10 9 (10.71%) ITSM
10 9 (10.71%) Quantitative Research
Programming Languages
1 3 (3.57%) SQL
2 1 (1.19%) C#
2 1 (1.19%) JavaScript
2 1 (1.19%) PHP
2 1 (1.19%) PHP 7
Qualifications
1 8 (9.52%) Degree
2 7 (8.33%) DV Cleared
2 7 (8.33%) Security Cleared
3 2 (2.38%) BPSS Clearance
4 1 (1.19%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.19%) Data Quality
1 1 (1.19%) Disclosure Scotland
1 1 (1.19%) JSP 440
1 1 (1.19%) QA
System Software
1 1 (1.19%) VMware Infrastructure
Systems Management
1 1 (1.19%) Opscode Chef
Vendors
1 5 (5.95%) SAP
2 3 (3.57%) Microsoft
3 1 (1.19%) Capita
3 1 (1.19%) Google
3 1 (1.19%) HP
3 1 (1.19%) Red Hat
3 1 (1.19%) VMware
3 1 (1.19%) Zend