Period
to 18 September 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 18 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
England > West Midlands
6 months to
18 Sep 2018
Same period 2017 Same period 2016
Rank 107 101 102
Rank change year-on-year -6 +1 +46
Contract jobs citing Service Design 94 85 118
As % of all contract IT jobs advertised in the West Midlands 1.84% 1.90% 1.93%
As % of the Processes & Methodologies category 2.19% 2.27% 2.30%
Number of daily rates quoted 71 58 83
West Midlands median daily rate £475 £455 £445
Median daily rate % change year-on-year +4.45% +2.20% -22.61%
10th Percentile £411 £361 £367
90th Percentile £588 £575 £550
England median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +4.65%
Number of hourly rates quoted 0 0 1
West Midlands median hourly rate - - £15.50
England median hourly rate £35.00 £32.50 £22.50
% change year-on-year +7.69% +44.44% -38.78%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,294 3,751 5,138
As % of all contract IT jobs advertised in the West Midlands 83.87% 83.82% 83.87%
Number of daily rates quoted 2,548 2,368 3,043
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £264 £250 £243
90th Percentile £575 £545 £550
England median daily rate £465 £450 £425
% change year-on-year +3.33% +5.88% +3.03%
Number of hourly rates quoted 205 141 120
West Midlands median hourly rate £15.00 £22.00 £18.00
Median hourly rate % change year-on-year -31.82% +22.22% -18.18%
10th Percentile £11.00 £11.25 £10.75
90th Percentile £35.00 £52.50 £40.00
England median hourly rate £21.00 £23.20 £23.50
% change year-on-year -9.46% -1.30% +6.82%

Service Design
Job Vacancy Trend in the West Midlands

Job postings citing Service Design as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Design in the West Midlands

Service Design
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in the West Midlands.

Contractor daily rate trend for Service Design in the West Midlands

Service Design
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Service Design in the West Midlands over the 6 months to 18 September 2018.

Contractor daily rate histogram for Service Design in the West Midlands

Service Design
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the West Midlands region over the 6 months to 18 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +6 31 £475 -10.80% 1
Shropshire -40 20 £473 +10.20% 1
Birmingham -10 15 £525 +16.67% 5
Warwickshire +17 13 £423 -17.36% 1
Herefordshire - 5 £450 -
Wolverhampton - 1 £575 -
Service Design
England

For the 6 months to 18 September 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for Service Design.

1 63 (67.02%) Agile Software Development
2 33 (35.11%) ITIL
3 28 (29.79%) Service Management
4 23 (24.47%) Project Management
4 23 (24.47%) User Stories
5 22 (23.40%) Scrum
6 21 (22.34%) Decision-Making
7 18 (19.15%) Service Delivery
7 18 (19.15%) Stakeholder Management
7 18 (19.15%) Actionable Insight
8 16 (17.02%) Continuous Improvement
9 15 (15.96%) ITSM
10 13 (13.83%) Finance
10 13 (13.83%) Open Source
10 13 (13.83%) Analytical Skills
11 12 (12.77%) Workflow
12 11 (11.70%) Business Analysis
12 11 (11.70%) Analytics
12 11 (11.70%) Problem-Solving
13 10 (10.64%) User Experience
14 9 (9.57%) Agile Project Management
14 9 (9.57%) ITIL V3
14 9 (9.57%) Degree
14 9 (9.57%) Psychology
14 9 (9.57%) Human Factors
15 8 (8.51%) PRINCE2
15 8 (8.51%) Kanban
15 8 (8.51%) Cognitive Psychology
16 7 (7.45%) Qualitative Research
16 7 (7.45%) Programme Management

Service Design
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.06%) Elasticsearch
Applications
1 6 (6.38%) Microsoft Office
2 5 (5.32%) Microsoft Project
3 4 (4.26%) Microsoft Excel
4 3 (3.19%) MS Visio
5 2 (2.13%) Microsoft PowerPoint
Business Applications
1 1 (1.06%) Dynamics CRM
Cloud Services
1 4 (4.26%) Microsoft Azure
2 2 (2.13%) Amazon AWS
3 1 (1.06%) Dynamics 365
3 1 (1.06%) Google Cloud Platform
Communications & Networking
1 2 (2.13%) Internet
2 1 (1.06%) Cisco Nexus
2 1 (1.06%) SMS
2 1 (1.06%) Unified Communications
2 1 (1.06%) Wireless
Database & Business Intelligence
1 1 (1.06%) MySQL
1 1 (1.06%) PostgreSQL
1 1 (1.06%) SQL Server
1 1 (1.06%) SQL Server Integration Services
1 1 (1.06%) SQL Server Reporting Services
Development Applications
1 1 (1.06%) Git (software)
1 1 (1.06%) Jenkins
1 1 (1.06%) JIRA
1 1 (1.06%) PHPUnit
General
1 13 (13.83%) Finance
2 7 (7.45%) Telecoms
3 5 (5.32%) Electronics
3 5 (5.32%) Manufacturing
3 5 (5.32%) Marketing
3 5 (5.32%) Military
4 2 (2.13%) Back Office
4 2 (2.13%) Local Government
5 1 (1.06%) Banking
5 1 (1.06%) Billing
5 1 (1.06%) General Ledger
Job Titles
1 19 (20.21%) Service Manager
2 18 (19.15%) User Researcher
3 12 (12.77%) Transition Manager
4 11 (11.70%) Service Transition Manager
5 9 (9.57%) Architect
5 9 (9.57%) Product Manager
6 8 (8.51%) Agile Delivery Manager
6 8 (8.51%) Analyst
6 8 (8.51%) Delivery Manager
7 7 (7.45%) IT Manager
7 7 (7.45%) IT Services Manager
7 7 (7.45%) Transformation Manager
8 6 (6.38%) Digital Delivery Manager
8 6 (6.38%) Digital Transformation Manager
8 6 (6.38%) Product Owner
8 6 (6.38%) Project Manager
8 6 (6.38%) Service Analyst
9 5 (5.32%) Designer
9 5 (5.32%) ITIL Manager
9 5 (5.32%) Service Design Manager
Libraries, Frameworks & Software Standards
1 2 (2.13%) CSS
1 2 (2.13%) HTML
2 1 (1.06%) .NET
2 1 (1.06%) AngularJS
2 1 (1.06%) ASP.NET
2 1 (1.06%) ASP.NET Web API
2 1 (1.06%) Behat
2 1 (1.06%) Doctrine
2 1 (1.06%) JMS
2 1 (1.06%) WCF
2 1 (1.06%) Web Services
Miscellaneous
1 13 (13.83%) Analytical Skills
2 10 (10.64%) User Experience
3 7 (7.45%) Blog
4 4 (4.26%) Self-Motivation
5 2 (2.13%) Management Information System
5 2 (2.13%) Mobile App
6 1 (1.06%) Public Cloud
6 1 (1.06%) Smart Meter
Operating Systems
1 3 (3.19%) Windows
2 2 (2.13%) Windows 10
3 1 (1.06%) Linux
3 1 (1.06%) Red Hat Enterprise Linux
3 1 (1.06%) Windows 7
3 1 (1.06%) Windows Server
Processes & Methodologies
1 63 (67.02%) Agile Software Development
2 33 (35.11%) ITIL
3 28 (29.79%) Service Management
4 23 (24.47%) Project Management
4 23 (24.47%) User Stories
5 22 (23.40%) Scrum
6 21 (22.34%) Decision-Making
7 18 (19.15%) Actionable Insight
7 18 (19.15%) Service Delivery
7 18 (19.15%) Stakeholder Management
8 16 (17.02%) Continuous Improvement
9 15 (15.96%) ITSM
10 13 (13.83%) Open Source
11 12 (12.77%) Workflow
12 11 (11.70%) Analytics
12 11 (11.70%) Business Analysis
12 11 (11.70%) Problem-Solving
13 9 (9.57%) Agile Project Management
13 9 (9.57%) ITIL V3
13 9 (9.57%) Psychology
Programming Languages
1 3 (3.19%) SQL
2 1 (1.06%) C#
2 1 (1.06%) JavaScript
2 1 (1.06%) PHP
2 1 (1.06%) PHP 7
Qualifications
1 9 (9.57%) Degree
2 7 (7.45%) ITIL Certification
3 6 (6.38%) Security Cleared
4 5 (5.32%) DV Cleared
5 1 (1.06%) APMP
5 1 (1.06%) BPSS Clearance
5 1 (1.06%) CIPD
5 1 (1.06%) DBS Check
5 1 (1.06%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 1 (1.06%) Data Quality
1 1 (1.06%) JSP 440
1 1 (1.06%) QA
1 1 (1.06%) SLA
System Software
1 1 (1.06%) Active Directory
1 1 (1.06%) VMware Infrastructure
1 1 (1.06%) XenApp
Systems Management
1 1 (1.06%) Cisco CUCM
1 1 (1.06%) Opscode Chef
Vendors
1 5 (5.32%) SAP
2 4 (4.26%) Microsoft
2 4 (4.26%) ServiceNow
3 1 (1.06%) Capita
3 1 (1.06%) Cisco
3 1 (1.06%) Citrix
3 1 (1.06%) Google
3 1 (1.06%) HP
3 1 (1.06%) Red Hat
3 1 (1.06%) VMware
3 1 (1.06%) Zend