The median contractor rate for a Service Manager was £393 per day in advertised job vacancies in the West Midlands during the 3 months to 26 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Services Manager
England / West Midlands
Rank 88 102 96
Rank change year-on-year +14 -6  
Contract jobs requiring a Service Manager 30 29 27
As % of all contract IT jobs advertised in the West Midlands 1.33% 1.08% 1.06%
As % of the Job Titles category 1.41% 1.13% 1.13%
Number of daily rates quoted 22 16 18
Median daily rate £393 £480 £350
Median daily rate % change year-on-year -18.22% +37.14%  
90% offered a daily rate of more than £251 £375 £303
10% offered a daily rate of more than £486 £550 £590
UK excluding London median daily rate £425 £425 £388
% change year-on-year - +9.67%  
Number of hourly rates quoted 3 0 1
Median hourly rate £18.00 - £23.00
UK excluding London median hourly rate £26.50 £20.50 £23.00
% change year-on-year +29.26% -10.86%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
West Midlands
Contract job vacancies with a job title containing a recognized job role 2125 2571 2399
As % of all contract IT job vacancies advertised in the West Midlands 93.90% 95.43% 94.12%
Number of daily rates quoted 1342 1420 1351
Median daily rate £400 £400 £360
Median daily rate % change year-on-year - +11.11%  
90% offered a daily rate of more than £250 £250 £215
10% offered a daily rate of more than £500 £515 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 100 72 169
Median hourly rate £16.00 £15.00 £16.50
Median hourly rate % change year-on-year +6.66% -9.09%  
90% offered a hourly rate of more than £11.50 £10.00 £11.50
10% offered a hourly rate of more than £32.50 £35.00 £34.20
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Service Manager
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Service Manager in the job title.

Job vacancy trend for Service Manager in the West Midlands

Service Manager
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Manager in the West Midlands.

Contractor daily rate trend for Service Manager in the West Midlands

Service Manager
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Service Manager in the West Midlands over the 3 months to 26 March 2017.

Contractor daily rate histogram for Service Manager in the West Midlands

Service Manager
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager in the West Midlands.

Contractor hourly rate trend for Service Manager in the West Midlands

Service Manager
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +10 13 £400 -13.97% 1
Birmingham +6 10 £280 -34.11% 2
Staffordshire +1 2 £425 +30.76%
Shropshire +29 1 - -
Warwickshire -3 1 £365 - 2
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 March 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Manager in the job title.

1 38 (67.86%) ITIL
2 28 (50.00%) Service Delivery
3 16 (28.57%) Service Management
4 14 (25.00%) Project Management
5 13 (23.21%) PRINCE2
5 13 (23.21%) Stakeholder Management
6 12 (21.43%) ITIL V3
7 7 (12.50%) Cisco
7 7 (12.50%) ITIL Certification
7 7 (12.50%) Finance
7 7 (12.50%) Transition Management
8 6 (10.71%) Matrix Management
8 6 (10.71%) ITSM
9 5 (8.93%) Billing
9 5 (8.93%) Supplier Management
9 5 (8.93%) Migration
9 5 (8.93%) Continuous Improvement
9 5 (8.93%) Data Migration
9 5 (8.93%) Information Assurance
9 5 (8.93%) Cloud Computing
9 5 (8.93%) Service Design
10 4 (7.14%) Smart Meter
10 4 (7.14%) Agile Software Development
10 4 (7.14%) ServiceNow
10 4 (7.14%) Line Management
10 4 (7.14%) Data Centre
10 4 (7.14%) Microsoft
10 4 (7.14%) SLA
11 3 (5.36%) PRINCE2 Certification
11 3 (5.36%) Change Management

Service Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.79%) MS Exchange
Applications
1 1 (1.79%) MS Excel
1 1 (1.79%) MS Office
Business Applications
1 1 (1.79%) Remedy ITSM
Cloud Services
1 5 (8.93%) Cloud Computing
2 1 (1.79%) Microsoft Azure
Communications & Networking
1 2 (3.57%) Network Security
General
1 7 (12.50%) Finance
2 5 (8.93%) Billing
3 2 (3.57%) Advertising
3 2 (3.57%) Telecoms
4 1 (1.79%) Automotive
4 1 (1.79%) Marketing
Miscellaneous
1 4 (7.14%) Data Centre
1 4 (7.14%) Smart Meter
2 2 (3.57%) Analytical Skills
2 2 (3.57%) Fat Client
2 2 (3.57%) Private Cloud
2 2 (3.57%) Thin Client
2 2 (3.57%) Virtual Team
3 1 (1.79%) PMI
Operating Systems
1 1 (1.79%) Windows
Processes & Methodologies
1 38 (67.86%) ITIL
2 28 (50.00%) Service Delivery
3 16 (28.57%) Service Management
4 14 (25.00%) Project Management
5 13 (23.21%) PRINCE2
5 13 (23.21%) Stakeholder Management
6 12 (21.43%) ITIL V3
7 7 (12.50%) Transition Management
8 6 (10.71%) ITSM
8 6 (10.71%) Matrix Management
9 5 (8.93%) Continuous Improvement
9 5 (8.93%) Data Migration
9 5 (8.93%) Information Assurance
9 5 (8.93%) Migration
9 5 (8.93%) Service Design
9 5 (8.93%) Supplier Management
10 4 (7.14%) Agile Software Development
10 4 (7.14%) Line Management
11 3 (5.36%) Change Management
12 2 (3.57%) Disaster Recovery
Programming Languages
1 1 (1.79%) C
Qualifications
1 7 (12.50%) ITIL Certification
2 3 (5.36%) PRINCE2 Certification
3 2 (3.57%) CCNA
3 2 (3.57%) CCNP
3 2 (3.57%) Cisco Certification
3 2 (3.57%) Degree
3 2 (3.57%) SC Cleared
3 2 (3.57%) Security Cleared
4 1 (1.79%) PMP
Quality Assurance & Compliance
1 4 (7.14%) SLA
2 2 (3.57%) Disclosure Scotland
2 2 (3.57%) PMO
System Software
1 2 (3.57%) Active Directory
Vendors
1 7 (12.50%) Cisco
2 4 (7.14%) Microsoft
2 4 (7.14%) ServiceNow
3 2 (3.57%) Citrix
3 2 (3.57%) SAP
4 1 (1.79%) BMC
4 1 (1.79%) Remedy
4 1 (1.79%) VMware