Period
to 18 August 2018

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 18 August 2018 with a comparison to the same period in the previous 2 years.

Service Design
England > West Midlands
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 231 253 254
Rank change year-on-year +22 +1 +25
Permanent jobs citing Service Design 63 73 91
As % of all permanent IT jobs advertised in the West Midlands 0.69% 0.73% 0.76%
As % of the Processes & Methodologies category 0.77% 0.80% 0.84%
Number of salaries quoted 24 39 45
West Midlands median annual salary £50,000 £60,000 £45,000
Median salary % change year-on-year -16.67% +33.33% -18.18%
10th Percentile £38,975 £41,500 £21,250
90th Percentile £64,500 £85,000 £71,250
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -0.90%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 8,235 9,166 10,814
As % of all permanent IT jobs advertised in the West Midlands 90.24% 91.42% 90.15%
Number of salaries quoted 6,310 7,578 8,489
West Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £26,000 £26,000 £24,000
90th Percentile £67,500 £62,500 £65,000
England median annual salary £50,000 £50,000 £50,000

Service Design
Job Vacancy Trend in the West Midlands

Job postings citing Service Design as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Design in the West Midlands

Service Design
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Design in the West Midlands.

Salary trend for Service Design in the West Midlands

Service Design
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Service Design in the West Midlands over the 6 months to 18 August 2018.

Salary histogram for Service Design in the West Midlands

Service Design
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the West Midlands region over the 6 months to 18 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -18 38 £39,250 -28.64% 7
Warwickshire +32 13 £52,500 -19.23% 4
Coventry +4 10 £45,000 -47.06% 2
Solihull - 1 - - 1
Herefordshire - 1 £65,000 - 4
Service Design
England

For the 6 months to 18 August 2018, IT jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for Service Design.

1 35 (55.56%) ITIL
2 34 (53.97%) Service Delivery
3 33 (52.38%) Service Management
4 28 (44.44%) Microsoft
5 25 (39.68%) Finance
5 25 (39.68%) Presales
6 22 (34.92%) ITIL Certification
7 16 (25.40%) Microsoft Excel
7 16 (25.40%) Data Centre
8 15 (23.81%) Microsoft PowerPoint
9 14 (22.22%) SLA
9 14 (22.22%) Customer Requirements
9 14 (22.22%) Due Diligence
10 13 (20.63%) Telecoms
11 12 (19.05%) ITSM
11 12 (19.05%) ServiceNow
12 11 (17.46%) SC Cleared
12 11 (17.46%) Security Cleared
12 11 (17.46%) MS Visio
12 11 (17.46%) Commercial Awareness
13 10 (15.87%) Continuous Improvement
14 9 (14.29%) ITIL V3
14 9 (14.29%) PRINCE2
14 9 (14.29%) Acceptance Criteria
14 9 (14.29%) Critical Success Factor
15 8 (12.70%) Project Management
16 7 (11.11%) Six Sigma
16 7 (11.11%) Stakeholder Management
16 7 (11.11%) People Management
16 7 (11.11%) Collaborative Working

Service Design
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.17%) SharePoint
2 1 (1.59%) BizTalk Server
2 1 (1.59%) CMS
2 1 (1.59%) Oracle SOA Suite
2 1 (1.59%) Tomcat
Applications
1 16 (25.40%) Microsoft Excel
2 15 (23.81%) Microsoft PowerPoint
3 11 (17.46%) MS Visio
4 3 (4.76%) Microsoft Office
5 2 (3.17%) InVision
5 2 (3.17%) UXPin
Cloud Services
1 3 (4.76%) Amazon AWS
1 3 (4.76%) Microsoft Azure
2 1 (1.59%) Serverless
Communications & Networking
1 6 (9.52%) Internet
2 3 (4.76%) SMS
Database & Business Intelligence
1 2 (3.17%) Big Data
1 2 (3.17%) Data Warehouse
2 1 (1.59%) BusinessObjects
2 1 (1.59%) BusinessObjects Business Intelligence
2 1 (1.59%) Data Mart
2 1 (1.59%) DB2
2 1 (1.59%) Power BI
2 1 (1.59%) SQL Server
2 1 (1.59%) SQL Server Reporting Services
Development Applications
1 2 (3.17%) Balsamiq Mockups
General
1 25 (39.68%) Finance
2 13 (20.63%) Telecoms
3 5 (7.94%) Legal
4 3 (4.76%) Marketing
5 2 (3.17%) Billing
Job Titles
1 18 (28.57%) Architect
2 12 (19.05%) Service Manager
3 11 (17.46%) Service Design Specialist
4 7 (11.11%) Service Architect
5 5 (7.94%) Technical Architect
6 4 (6.35%) Coordinator
6 4 (6.35%) Delivery Manager
6 4 (6.35%) Service Design Manager
6 4 (6.35%) Service Transition Manager
6 4 (6.35%) Services Delivery Manager
6 4 (6.35%) Transition Manager
7 3 (4.76%) Cloud Architect
7 3 (4.76%) Head of Operations
7 3 (4.76%) Head of Service Operations
7 3 (4.76%) Solutions Architect
8 2 (3.17%) Business Architect
8 2 (3.17%) Designer
8 2 (3.17%) Digital Designer
8 2 (3.17%) Head of Managed Services
8 2 (3.17%) Team Leader
Libraries, Frameworks & Software Standards
1 3 (4.76%) CGI
1 3 (4.76%) COM
1 3 (4.76%) Flash
2 2 (3.17%) CSS
2 2 (3.17%) CSS3
2 2 (3.17%) Framer.js
2 2 (3.17%) HTML
2 2 (3.17%) HTML5
3 1 (1.59%) Hibernate
3 1 (1.59%) JMS
3 1 (1.59%) Middleware
3 1 (1.59%) REST
3 1 (1.59%) SOAP
3 1 (1.59%) Spring
3 1 (1.59%) Web Services
3 1 (1.59%) XML
Miscellaneous
1 16 (25.40%) Data Centre
2 7 (11.11%) Self-Motivation
3 3 (4.76%) Hybrid Cloud
3 3 (4.76%) Public Cloud
4 2 (3.17%) Analytical Skills
4 2 (3.17%) User Experience
Processes & Methodologies
1 35 (55.56%) ITIL
2 34 (53.97%) Service Delivery
3 33 (52.38%) Service Management
4 25 (39.68%) Presales
5 14 (22.22%) Customer Requirements
5 14 (22.22%) Due Diligence
6 12 (19.05%) ITSM
7 11 (17.46%) Commercial Awareness
8 10 (15.87%) Continuous Improvement
9 9 (14.29%) Acceptance Criteria
9 9 (14.29%) Critical Success Factor
9 9 (14.29%) ITIL V3
9 9 (14.29%) PRINCE2
10 8 (12.70%) Project Management
11 7 (11.11%) Collaborative Working
11 7 (11.11%) People Management
11 7 (11.11%) Remediation Plan
11 7 (11.11%) Service Delivery Management
11 7 (11.11%) Six Sigma
11 7 (11.11%) Stakeholder Management
Programming Languages
1 2 (3.17%) JavaScript
1 2 (3.17%) SQL
2 1 (1.59%) Java
2 1 (1.59%) Java 8
Qualifications
1 22 (34.92%) ITIL Certification
2 11 (17.46%) SC Cleared
2 11 (17.46%) Security Cleared
3 4 (6.35%) ISEB
4 1 (1.59%) Degree
Quality Assurance & Compliance
1 14 (22.22%) SLA
2 6 (9.52%) GDPR
3 3 (4.76%) ISO/IEC 20000
4 2 (3.17%) Data Quality
4 2 (3.17%) ISO/IEC 27001
5 1 (1.59%) COBIT
Vendors
1 28 (44.44%) Microsoft
2 12 (19.05%) ServiceNow
3 5 (7.94%) Cadence
4 3 (4.76%) Capita
4 3 (4.76%) Oracle
4 3 (4.76%) SAP