First Line Support
UK > Work from Home
The median First Line Support daily rate in Work from Home is £143 according to job vacancies posted during the 6 months to 29 April 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 29 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 326 | 412 | 554 |
| Rank change year-on-year | +86 | +142 | -125 |
| Contract jobs requiring a 1st Line Support | 26 | 58 | 80 |
| As % of all contract jobs with a WFH option | 0.17% | 0.22% | 0.18% |
| As % of the Job Titles category | 0.18% | 0.24% | 0.19% |
| Number of daily rates quoted | 22 | 36 | 38 |
| 10th Percentile | £106 | £128 | £119 |
| 25th Percentile | £119 | £146 | £133 |
| Median daily rate (50th Percentile) | £143 | £178 | £150 |
| Median % change year-on-year | -19.72% | +18.33% | +15.38% |
| 75th Percentile | £165 | £250 | £180 |
| 90th Percentile | £194 | - | £229 |
| UK median daily rate | £145 | £150 | £145 |
| % change year-on-year | -3.49% | +3.62% | +11.54% |
| Number of hourly rates quoted | 2 | 4 | 19 |
| 10th Percentile | £13.70 | £14.15 | £12.06 |
| 25th Percentile | £14.25 | £14.38 | £12.38 |
| Median hourly rate | £15.67 | £16.25 | £14.00 |
| Median % change year-on-year | -3.60% | +16.07% | +7.69% |
| 75th Percentile | £17.58 | £18.81 | £15.63 |
| 90th Percentile | £18.43 | £18.93 | £18.90 |
| UK median hourly rate | £16.50 | £18.50 | £15.50 |
| % change year-on-year | -10.81% | +19.35% | +29.17% |
All Contract IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in Work from Home with a recognized job title | 14,380 | 24,650 | 42,718 |
| % of contract IT jobs with a recognized job title | 93.52% | 95.33% | 95.78% |
| Number of daily rates quoted | 9,617 | 17,416 | 30,864 |
| 10th Percentile | £325 | £360 | £356 |
| 25th Percentile | £425 | £444 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.73% | +2.81% | +10.53% |
| 75th Percentile | £638 | £650 | £625 |
| 90th Percentile | £750 | £750 | £713 |
| UK median daily rate | £525 | £540 | £525 |
| % change year-on-year | -2.78% | +2.86% | +10.53% |
| Number of hourly rates quoted | 573 | 564 | 610 |
| 10th Percentile | £14.30 | £18.50 | £13.10 |
| 25th Percentile | £23.25 | £26.19 | £18.75 |
| Median hourly rate | £43.00 | £55.00 | £35.00 |
| Median % change year-on-year | -21.82% | +57.14% | +40.00% |
| 75th Percentile | £62.50 | £68.75 | £55.00 |
| 90th Percentile | £75.25 | £80.25 | £66.00 |
| UK median hourly rate | £36.00 | £45.00 | £23.46 |
| % change year-on-year | -20.00% | +91.86% | +3.42% |
1st Line Support
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured 1st Line Support in the job title as a proportion of all IT jobs advertised.
1st Line Support
Daily Rate Trend for Jobs with a WFH Option
3-month moving average daily rate quoted in job vacancies with a work from home option citing 1st Line Support.
1st Line Support
Hourly Rate Trend for Jobs with a WFH Option
3-month moving average hourly rate quoted in job vacancies with a work from home option citing 1st Line Support.
1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 29 April 2024, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring 1st Line Support in the job title.
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1st Line Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: