151 to 175 of 178 CRM Jobs in the Midlands

role, you will take ownership of customer cases, ensuring all interactions are accurately logged and managed within agreed service levels. You will work across CRM and ticketing systems, liaising with internal departments to coordinate resolutions and provide timely updates to customers. This role plays an important part in maintaining customer … email, and other communication channels Diagnose and troubleshoot technical or product-related issues, guiding customers through solutions Log, update, and manage cases accurately within CRM and ticketing systems Prioritise and manage a queue of customer tickets to meet agreed response and resolution times Professionally manage escalated or challenging situations ...

email and online channels Understand customer needs and position appropriate solutions (full training provided) Build credibility and trust through strong communication and product knowledge CRM & Administration Accurately record all activity and pipeline movement in CRM systems Maintain disciplined follow-up routines and next-step tracking Ensure opportunities are properly qualified … overcoming objections A target-driven, resilient and proactive mindset Excellent communication and relationship-building skills Strong organisational skills and attention to detail Experience using CRM systems and Microsoft 365 Experience within education, public sector or technology sales is beneficial but not essential. What's On Offer ...

documentation and service standards * Introduce and monitor practical SLAs and performance metrics * Produce meaningful reporting on ticket volumes, service performance and recurring issues * Support CRM and SaaS platforms including user administration and permissions * Contribute to infrastructure, cybersecurity and vulnerability management initiatives * Work closely with technology leadership, software engineering and external … would be highly beneficial: * Microsoft Azure * Microsoft 365 * Entra ID/Azure Active Directory * Microsoft Intune * Exchange Online * Endpoint Management * VPN Technologies * SaaS Platforms * CRM Systems * Cybersecurity or Vulnerability Management Tools Previous Zoho CRM experience would be advantageous but is not essential. More important than specific product experience ...

closely with the sales and marketing team on account strategy, new product rollouts and cross-sell campaigns Support client onboarding and product adoption Use CRM system (HubSpot) to manage account activity and commercial opportunities The ideal candidate will have experience in a similar account management, customer success, client relationship management … sales or business development role. You will be commercially minded and confident using CRM tools to manage account activity. The salary on offer is £44,000 - £47,000 per annum and a benefits package which includes an incentive around strategic sales, hybrid working, 24 days annual leave plus bank holidays ...

range of industries. Follow up marketing campaigns and inbound enquiries to convert leads into customers. Build and maintain a strong sales pipeline using CRM systems. Prepare tailored quotations and commercial proposals. Manage the sales process from initial enquiry through to successful close. Develop and nurture existing client relationships to maximise … skills. Confident making outbound sales calls and handling objections. Strong closing skills with a commercial mindset. Organised with excellent attention to detail. Experience using CRM systems and Microsoft Office 365. Ability to manage multiple opportunities and prioritise workload effectively. Good understanding of UK geography to support scheduling and client coordination. ...

present commercial proposals and quotations. Negotiate pricing, contracts, and commercial agreements. Achieve and exceed new business sales targets. Maintain accurate records within the company CRM system. Develop long-term customer relationships and strategic partnerships. Monitor competitor activity and market developments. Produce regular sales forecasts and management reports. Provide customer … Excellent communication, negotiation, and presentation skills. Ability to build relationships with stakeholders at all levels. Strong commercial awareness and problem-solving skills. Experience using CRM systems and sales reporting tools. Self-motivated, organised, and results-driven. Full UK driving licence and willingness to travel. ...

assurance. The Role The role requires the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. This includes managing implementations, integrations, data migration, testing, and go lives across a range of client environments. You will be responsible … delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations. Key Responsibilities Deliver ERP, CRM and enterprise software projects end-to-end Enterprise Infrastructure implementations end-to-end Define scope, plans and milestones across multi disciplinary teams Lead implementation, configuration ...

recruitment agencies to introduce services and upcoming webinars. Send follow-up emails and webinar invitations. Confirm webinar attendance and maintain attendance records. Update CRM and database systems accurately. Record call outcomes and maintain detailed notes. Working closely with their marketing team to support webinar campaigns. Generate new leads and identify … skills Positive attitude and willingness to learn and grow within the business Previous experience with EITHER, customer services, telesales, administration or recruitment Experience using CRM systems Self-motivated Positive ...

through outbound calls, emails and research Build and maintain strong relationships with prospective and existing customers Accurately record all activity and opportunities within the CRM system Work closely with sales and marketing colleagues to support campaigns and lead-generation activity Research target markets and identify potential new customers What … with attention to detail A self-motivated and target-driven approach Ability to work independently and as part of a team Previous experience using CRM systems would be advantageous, though full training will be provided What’s on offer Competitive salary Ongoing training and development Supportive and collaborative working environment ...

custom functions, workflows and automations across the Zoho suite using Deluge scripting Provide first and second-line technical support for internal users across Zoho CRM, Zoho Creator and Zoho Analytics Build and maintain Zoho Creator low-code applications to support business processes Integrate Zoho applications with internal and third-party … migrations and new module rollouts with minimal disruption Essential Skills Hands-on Deluge scripting experience, including custom functions, scheduled scripts and connections Strong Zoho CRM configuration experience, including layouts, modules and Blueprint Zoho Creator application development experience Working knowledge of REST APIs, JSON and OAuth 2.0 Ability to troubleshoot ...

communicate and resolve online software faults working with customer and IT teams as required. Maintain accurate record of tickets and information on the company CRM System Candidate: Ideally you will have previous experience in a similar technical support or IT support position. Applicants with previous experience with vehicle tracking, telematics … software systems will be given. You will have strong problem solving skills and have a positive attitude towards your work. Experience with CRM and support tools e.g. HubSpot or similar ticket management systems will be beneficial. Hours of Work: Monday to Friday 37.5 hours Benefits: Excellent basic salary ...

Data Engineer | Snowflake | SQL | Python | Dynamics CRM We're looking for an experienced Data Engineer to play a key role in a high-profile data transformation programme. You'll lead the modelling of CRM data into Snowflake, develop scalable data pipelines, and help shape the future of analytics, reporting … bridge the gap between data users and IT, ensuring robust, trusted data solutions. Key skills: * Snowflake * SQL & Python * dbt * ETL/Data Warehousing * Dynamics CRM (or similar) * Git This is an opportunity to influence architecture, lead technical delivery, and make a real impact within a complex, evolving environment. The role ...

networking Strong communication skills both written and verbal Full UK driving licence Ability to manage and build long-term client relationships Desirable: Experience using CRM systems Experience within recruitment or B2B sales Proactive and flexible approach to work Roles & Responsibilities Generate new business opportunities through cold calling, networking, referrals, social … business development activity Represent the business professionally at networking events and industry meetings Maintain accurate records of sales activity and customer interactions within the CRM system Requirements As Business Development Executive, you will also be expected to: Be a motivated and target-driven individual who thrives in a fast-paced ...

follow-up and clear next steps Book and coordinate product demonstrations, ensuring opportunities are well-prepared and positioned for success Manage pipeline activity through CRM, maintaining accurate and up-to-date records Support the wider commercial team by nurturing longer-term opportunities and re-engaging dormant leads Gradually build outbound … right questions, understand customer needs and avoid overly aggressive sales approaches Comfortable operating with limited structure; quick to learn systems and tools (CRM) and contribute as the function evolves Credible, grounded personality able to engage confidently with customers; adaptable to informal environments and flexible to travel across the UK where ...

Data Engineer Snowflake SQL Python Dynamics CRM We're looking for an experienced Data Engineer to play a key role in a high-profile data transformation programme. You'll lead the modelling of CRM data into Snowflake, develop scalable data pipelines, and help shape the future of analytics, reporting ...

Analytics Engineer Snowflake SQL dbt Dynamics CRM We're looking for an experienced Analytics Engineer to play a key role in a high-profile data transformation programme. You'll be responsible for transforming and modelling CRM data within Snowflake, building trusted data models and enabling high-quality reporting, analytics ...

makers Lead on bid preparation, proposals and client presentations Identify market opportunities and contribute to growth strategies Conduct outbound prospecting and manage pipeline via CRM Skills and experience: Minimum 5+ years’ experience within Digital Forensics Proven track record in business development, ideally within public sector Strong communication and stakeholder engagement … skills Experience with CRM systems and account planning Target-driven mindset with ability to manage multiple priorities ...

product teams to customise solutions that meet client requirements. Prepare detailed proposals, quotations, and technical documentation for potential clients. Utilise Salesforce or similar CRM tools to track sales activities, manage leads, and monitor pipeline progress. Analyse customer feedback and market trends to inform strategic sales approaches. Support post-sale activities … mechanical apprenticeship is desired but not essential. Strong analysis skills to assess client needs and develop customised solutions. Proficiency in Salesforce or comparable CRM platforms for managing sales processes effectively. Excellent communication and presentation skills, capable of engaging diverse audiences. Organised, proactive, with the ability to work independently as well ...

telemarketing and product specialist teams to compile compelling propositions that address prospect needs within defined target areas to help drive new appointments Update the CRM system with all activity and complete other ad hoc reports as requested Provide regular, accurate sales forecasts Complete strong compelling written proposals that clearly define … Builds trust with senior stakeholders and demonstrates the ability to influence Conscientious, disciplined and structured with reporting and recording of data, and maintenance of CRM and other data systems Works well under pressure and seeks continuous improvement Driving license is essential What We Offer: 33 days holiday (inclusive of bank ...

project opportunities Managing customer enquiries, quotations and commercial follow-up activity Working closely with internal technical, estimating and operational teams Maintaining accurate pipeline and CRM information Supporting client meetings, presentations, exhibitions and networking activity Helping identify new commercial opportunities within existing and developing accounts What We Are Looking For Experience … current remuneration package and availability quoting job reference 10374. Desired Skills and Experience Sales, Business Development, KAM, Customer, Data Centre, Infrastructure, Security, Global, International, CRM ...

Proven success in upselling, growing and retaining existing accounts Confident communicator with strong commercial awareness Target driven and motivated by commission Organised with good CRM and pipeline management skills Experience in telecoms, IT, or managed services (desirable, but not essential) What You'll Be Doing: Managing and growing revenue from … signs, upselling, and cross-selling activity Running structured outbound sales campaigns aligned to business priorities Building and maintaining a strong sales pipeline and accurate CRM records Acting as the main commercial contact for your customers and understanding their needs to support satisfaction and retention Why Enconvo? 23 days' holiday, increasing ...

role involves supporting business needs, assisting with social media, and carrying out marketing and IT tasks. You will gain hands-on experience with CRM systems and develop an understanding of all departments. Role Working within marketing, understanding the needs of the business Assisting with social media Understand IT needs … business Undertaking IT and marketing tasks under supervision Gain an understanding of our CRM system Understand each department in the business Confident to help manage basic social media posts across Facebook, LinkedIn, and Instagram Run basic marketing reports from CRM Help with basic tasks for IT and begin to assist ...

Outside IR35, UK Travel, Salesforce Trainer, Salesforce SME, Salesforce Change Champion, CRM, D365, IT Training Consultant, Sales Cloud, Marketing Cloud, Sales and Marketing audience, Change Champion, Passion for Business Change, Travel is essential My leading client is looking to recruit an experienced Salesforce IT Trainer/IT Trainer , you will … central role in ensuring the successful rollout across a disparate user base across the UK. You ideally will have a passion for delivering CRM Training to predominately a Sales and Marketing audience so that experience is highly advantageous . You must of delivering high-quality Salesforce training solutions tailored ...

Oracle CRM Developer (CX Sales) Remote £65,000 - £70,000 + Remote + Training + Progression + Company Benefits Are you an experienced Oracle CRM Developer looking to join one of the most progressive and ambitious Software House Companies in the UK, with a long, successful history having been established ...

Oracle CRM Developer (CX Sales) Remote £65,000 - £70,000 + Remote + Training + Progression + Company Benefits Are you an experienced Oracle CRM Developer looking to join one of the most progressive and ambitious Software House Companies in the UK, with a long, successful history having been established ...